GoToMeeting

GoToMeeting

4 / 5 252 reviews


Average Ratings

252 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • GoToMeeting
  • www.gotomeeting.com
  • Founded 2004
  • United States

About GoToMeeting

Organize and attend online meetings, video-conference calls, online training's or presentations by enabling coworkers, customers and prospects to view any application running on your PC.


GoToMeeting Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

GoToMeeting Reviews Recently Reviewed!

This makes visual conferences too easy!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: When I use this product, it makes conferences a lot easier. Usually I use this for larger meetings, but I've also used it for one-on-one screen sharing. I love how GoToMeeting can provide a number for conference calls, too, it makes it so easy when trying to talk with someone.

Cons: This product is geared more towards a larger conference, of sorts, so when I enter it always asks me for codes to get on calls with. Sometimes that extra button click is a bit of a nuisance. But seriously, if this is all I can think of for a con? It's a great screen-sharing product.

Overall: This is great for large conference calls, in my opinion. We give out the code and the number code in an email, everyone hops on, and viola~! Off we go with business!

I use GTM on a daily basis for my online tutoring work. I love the many features that I use.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I really enjoy the appointment setting up process, screen sharing, sharing control, and the customer support.

Cons: When a client has poor internet, GTM tends to give us fits with the webcam and sound either glitching or kicking the student out of the meeting.

Overall: I can work from home and teach students all around the world!

A pretty good solution but pricey and outdated.

Nov 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The best thing about gotomeeting is that it's been around for a long time and it's overall very stable. So you can build your business around it.

Cons: On Mac you have to redownload the gotomeeting app often because it is always saying it is out of date. So you end up with five different versions of the same app on your computer. It can get pretty annoying.

GoTo meeting has been a simple to use meeting software. We use it each week for collaboration.

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is very intuitive in how you share your screen or pass control of the meeting. The ability to pass control of the meeting has been very helpful.

Cons: Its just standard meeting software nothing special about it. I would see you still have the standard online meeting issues. Such as people not realizing they are on mute or having to change meeting times and not getting the word out to all the parties involved because that part is not quite automated.

Overall: Being able to meet people all over the country and or others that wouldnt have the time to make it to the jobsite easy collaboration.

2aafd3e55afe575faa65bd84035ef931

Easy to use webinar tool

Nov 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Gotomeeting is extremely easy to get started with and is a great intuitive tool for webinars. It has allowed us the flexibility for VOIP calls, webcam-to-webcam and screen sharing with reliable quality.

Cons: I think if it had a few more functionality elements for webinars then this could slightly improve it, but that would be my only real con.

Good online streaming of meetings or conferences

Nov 15, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Good video quality and audio quality during the video stream. Lots of features for presentations and demos.

Cons: Sometimes during the presentation we wont hear audio even after rejoining the streaming. Could chat though with the fellow attendees and organizers but couldn't hear.

The most reliable meeting software I have used

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Once you figure out how to use GoToMeeting properly (just spend 15 minutes reading the documentation), it is very easy to use and very reliable. I have used a variety of meeting programs and would constantly end up with no audio, mic not working, and video calls dropping despite testing everything beforehand. GoToMeeting has not given me such issues and has remained a reliable and preferable option.

Cons: As with any remote meeting software, it takes a little figuring out the first time around. For instance, to change the presenter, you need to left-click on the name of the person and select the option. While this seems really simple, the UI did not make this obvious. I kept right clicking on people which would give me other options. So, buy it, and left click, and you are good to go!

Easy Way to Connect Big Groups

Nov 14, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Makes meeting with partners from around the globe or attending webinars really easy. Screen sharing is also a big plus.

Cons: Having to download software always makes me uneasy, but I understand why it is a requirement. It's easy to forget you are screen-sharing and start going about your day after a meeting.

97d7ea9e3f6957a28842f0dc0f50b7c9

GoToMeeting is my number one tool for communicating with prospects

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the fact that it's reliable and the quality of the video and audio means I don't have any issues when presenting my software to prospects across the globe. It does what it's meant to do; provides a stable, easy to use platform that helps my business do business.

Overall: GoToMeeting is one of my most important sales tools. In terms of benefits, it helps me present my company in an extremely professional manner which, in turn, gives prospects the confidence to do business with me.

5a2e81e50159259627b70e2d107c426f

A Great Solution for working in a Virtual world

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
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Pros: I can easily share my screen with people on conference calls to communicate on a certain topic. The sharing mouse feature allows me to give control to other parties on the call and have them talk and point out things on my screen when they are across the country.

Cons: The links must be send out through email or you have to share the call code and that process is slow and not everyone has an understanding of what they need to do.

Overall: It is quick and easy solution to having a virtual team. The days of working in the same office is having less and less limitations with these technologies. I would recommend trying the software. It is the best one on the market.

GoToMeeting for small/mid sized company

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: GTM has good functionality and integrations that are helpful in making creating meetings easy and fluid.

Cons: There have been times when GTM is just not working for days at a time. So we used a competitor until it was back up and running.

Overall: Very helpful in doing screen shares and conference calls. A well known solution that anyone tech savvy knows it by name, and how to use it.

I meet almost every day with my colleagues around the world, and it works!

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to get together with people in different locations and it makes it easier to share screens, presentations, etc.
You can connect either from phone or computer and that is a plus.

Cons: In my opinion it needs to be more up front how to customize preferred countries for phone access. Also, it is important for users that the program is more stable, sometimes connection breaks or there are huge delays in the conversation

Overall: I've been able to conduct meetings, organize trainings and attend webinars. It's very versatile.

Meetings are made easy with GoToMeeting

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Setting up a conference call, meeting or webinar is easy and attendees join without any issues. There are less dropouts than previous solutions. It's great that we can share screens and change presenters if an attendee also wants to share their screen. It is great how it allows me to choose a timezone so that I can always be sure to get the time correct when inviting international users.

Cons: Sometimes it can take a while for the attendees audio to connect, but it's usually only a matter of a couple of minutes. It would also be useful if they had more countries with local teleconference avaialable.

Overall: We can set up meetings with anyone from all over the world. There is no confusion and we don't need to check whether they have skype of other means of connecting, with gotomeeting anyone can use it easily from all devices.

GoToMeeting is a valuable asset for those of us that work remotely!

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows me to easily connect with my team or clients, especially when I am working from home! There is not a large file to download for new users making it quick and easy for them to join the meeting.

Cons: We utilize o365 in our company and this doesn't integrate with the suite. I really cannot think of anything else negative about this product.

Overall: quick and easy meetings whether I am working remotely or in the office.

The most professional option in the industry

Oct 17, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The appearance has always been the most professional solution to video sharing. Never had an issue with a dropped call and has been the most prominent in the game

Cons: Ui and Brand are lacking progressive design and standards. There is a lot going on from a first time user perspective and I've had a lot of people have no idea what they are doing. This has led to drops in efficiency and wasted time.

This software is great!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software works well for hosting virtual training sessions and helps everyone feel as though they are really together in person.

Cons: You have to pay a monthly fee to use many features of the software which makes doesn't make sense for us given the frequency we use it.

B70b76c3b0553e3c685aa0b7e4f163ce

Great software for connecting offices

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to get connected and use. I can share screens, request keyboard and mouse access, and share webcams with a few clicks. The interface is very intuitive and easy to use as well. It really helps us connect with offices in different geographical locations

Cons: Sometimes the computer audio option is not the best and can lag behind the video. Also, from my admittedly limited experience, their customer support can be very hit or miss.

096651d32fce28b3ec85fba02f58f680

Good Product

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great for webinars and training this is what I use it for the most
easy for audience participation.

586b257558db45a629168fd97f0dcea8

Never had any problems

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I use Go To Meeting all of the time without any problems. I value the ability to record meetings involving demonstrations for future reference.

Cons: I have never had any major issues with this software. At one point the mobile experience was not great, but it is possible that has changed by now.

Very easy to use!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GoToMeeting is very intuitive and easy to use. I like that you can choose to call in or access audio via computer. It's also flexible in the sense that you can have several people show their screens during the same connection.

Cons: I wish there was a way to mute the attendees. There's always at least one person who forgets to mute their phone and disrupts everyone.

From Positive to very Negative

Oct 11, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It is simple. The ability to record, share screen, all those things very convenient to use. I like the side display

Cons: Did not like how it dropped attaching to calendars and GTM did not send out any notice. I feel since then they merged they have had poor customer service, unethical attempt to integrate new services and charge clients. Overall, customer relations is poor and has caused me to go look for another provider. I have experienced challenges with starting GTMs, especially with potential clients who have never used GTM.

Used many times through various work meetings

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use. Many vendors that I have called through my work use it to demonstrate products and services that are better served by seeing the product as opposed to hearing about it.

Cons: Not many. I found it to be quite easy and it work!! The only con I would say is it takes a moment to understand all the features, but this can be said about anything new.

Overall: Super easy and it works with no glitches

We use GoToMeeting for online meetings.

Oct 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GoToMeeting. Nice tool for online meetings which runs on various platforms and on various web browsers even without installation.

Cons: If microphone and camera are not automatically detected correctly, it is not very intuitive for "non-technical" people to set it up.

Easy-to-use quality meeting tool

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This meeting tool is super easy to set up and use. I like that it is also available without installation via different web browsers.

Cons: Sometimes it is frustrating that when I'm doing a call, the client cannot sign into GoToMeeting and I couldn't understand why or figure out a way to help them. It's probably due to the client company's firewall or security settings, but it would be nice to have a bit more instructions from GoToMeeting.

Overall: The benefits are not super huge. Because often GoToMeeting doesn't work with my client company's security settings, then we end up using Skype or WebEx or other tools.

GoToMeeting makes remote meetings easy

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to start a meeting on the spot and invite others. Audio is usually very reliable. Screen sharing is easy and works well. I also like how easy it is to join a call from the app and how it syncs my calendar meetings automatically.

Cons: Video streaming isn't always that reliable and ends up being choppy and slowing down the audio as well. Audio can also be a challenge when some of the meeting attendees are in a large room but that seems to be more of an environment issue than a GoToMeeting issue.

B5b210aea08e359c6f12f8a819e34729

Does the job, but not my favorite option

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Once someone gets into the meeting, I've never had a connection issue. It's super reliable. Also, passing the presenter role is easy.

Cons: Sending recordings to attendees is not easy. I use WeTransfer to send the file. It would be nice if there was an easier/more automatic option.

Good basic virtual meeting platform - but outdated

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I am familiar with the platform, so flipping switches in live events is easy. I also like that most people are familiar with the platform too, which makes the attentiveness of attendees higher than if they struggled with the technology.

Cons: It's clunky. GoToMeeting seems to be about 5 years behind other technology. They haven't fully integrated video and other multimedia yet. This can make the host look outdated.

0986c8acdce43a85eaa6564f8911f1fe

Solid and everywhere but could be improved

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is very well designed software for remote meetings with audio, video, and screen sharing. I also love the companion product GoToWebinar that I've used for many webinars over the last several years. GoToMeeting has gained such good adoption that it has integrations everywhere with tools like Google Calendar, Chrome, Zapier, and others. We used GoToMeeting for years for internal meetings, sales calls--basically any meeting with remote participants. I've even used it to pull church members into my Sunday School class on weekends that are homebound because of illness. I like how you can create a persistent link that you can go to every time rather than having to set up a new link for every meeting. Just be careful if you're having back to back meetings with the same link--otherwise, you get the next audience showing up at the tail end of the current meeting. I solved that by creating two persistent links and alternating them when I have back to back meetings.

Price is right. When purchasing multiple licenses you can get the price down.

It's also very stable in almost every environment including mobile meetings so you can participate in meetings on the go. It requires a simple install that I've never had anyone have a problem with.

Cons: It takes more bandwidth than competitors like Zoom.us for similar functionality. Chat is limited to chatting within the meeting rather than creating chat rooms inside your company for teams to collaborate on then hop on a remote meeting. It's meant to be used every time you want to meet rather than an ongoing collaboration tool all of the time. I think they could learn something from Zoom about this.

Works great for the most part!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is super easy to setup and super easy to use. The video and audio quality has been good on both ends so far.

Cons: The screen share has frozen up on us a couple times but that's only maybe one out of every 20 or 30 times.

Overall: Setup and use are easy which makes my life easier when I have to setup a meeting spur the moment.

GoToMeeting works great for video conference meetings.

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GoToMeeting is easy to set up and use. Hosting a meeting is extremely easy to either schedule a meeting in advance or using the Meet Now option. An email is generated and can be sent to the participants.

Cons: Can't really think of anything major, except that using VoIP via a computer's mic doesn't offer the voice quality that a regular phone-to-phone call does.

Overall: Allows us to easily conduct video conference meetings.

I love the concept of GoToMeeting don't get me wrong, but I feel it is unreliable for my needs.

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Here's the thing I like most: the general idea of the software. The ability to hold conference calls and include audio, visual, video, recording elements, etc. is amazing. They do an overall pretty decent job, but I would like to see some improvements that I haven't seen over the past 2 years of using the software.

Cons: The things I like least are that the software is overall less reliable than what I require. I use this for business meetings that are highly critical to my company. I hate having to worry whether my call is going to drop (if the leader drops the call is lost!), if people are going to be able to easily log in, if people are going to feel naturally comfortable navigating, and if my "CLEAN" screen is going to remain clean. I used to use WebEx and I had my own personal call in number and PIN so I knew I could give everyone the conference number and it would just flow so easily.

GoToMeeting is the easiest tool for internal or external groups meetings!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GoToMeeting is SO easy to use! It gives you everything you need to conduct a meeting: a phone number to dial in, access code, a control panel for muting, screen sharing, etc.

Cons: The only thing I'd like to see change about this software is the list of Attendees. Sometimes, when there are a lot of people in a meeting, it is hard to tell who is who. If you force someone to enter their name, it would make taking attendance in a meeting much easier.

Works Pretty Well for Meetings

Sep 21, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: This makes telecommuting a bit easier by giving us a way to "meet" even though my team is spread across the country,

Cons: There are some view options I wish it had. The ability to move screens around / order and size them exactly how I want would be super useful.

Worst support ever

Sep 18, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Cons: Make sure you evaluate the support before making a decision. Sitting in NZ I cant get hold off their support team in Aus and it directs me to the US, where they don't care about their customers and what they want? I Raised a request to add webinar license a week back and it took them ages to add one license apart from mucking up our admin portal

GotoMeeting is one of the best conference call program.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GotoMeeting is one of the best conference call programs available as it provides ease of use and an excellent set of features like
Starting and joining a meeting is hassle-free, no codes or phone numbers to memorize and it inclueds amazing features l screen sharing,recording etc.
1) Easy to setup: Start you meeting with your favorite device, send out invites via phone, email or sms and start the call on the specified time.no hard phone set up needed, just click the link in the invite and you are good to go.
2)Very good mobile app: Join and host meetings on the go with the GoToMeeting Mobile app. The GoToMeeting mobile app is supported on Android, iOS and Windows so no matter what device you use you can connect with GoToMeeting. The app is absolutely free so it won┬┐t cost you anything to join others meetings, webinars or classes.

Cons: Price wise it is litter higher compare to other products
High Price: - GoToMeeting comes at affordable prices in itself but you have to consider that some of the paid subscription features with GoToMeeting
comes free with other competitors.

Overall: GotoMeeting is one of the best conference call programs available as it provides ease of use and an excellent set of features like Starting and joining a meeting is hassle-free, no codes or phone numbers to memorize and it includes amazing features l screen sharing,recording etc.

Great product, allows our remote employees to participate!

Sep 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: GOTO Meeting has been used in our company for years. it is used extensively for offsite, both traveling and remote, employees to participate in all different meetings. The ability to both show the users remote screen, draw on the current screen and let them take control all contribute to how great a product it is.

Cons: Sometimes our meetings go long and the software disconnects the phone call and online screen once you are about 30minutes past your meeting time.

Overall: Ability to share our screens and conference call and now we can even share on mobile devices.

We use GoToMeeting to showcase our software to potential clients

Sep 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: - Easy to setup
- Multiple phone numbers to call based on where clients are located
- Ability to record the session and send it to clients

Cons: - Sometimes the phone line doesn't sound very clear
- Some of our clients that aren't tech savy get stuck installing the app on their computer to attend the meeting.

Vendor Response

by GoToMeeting on September 08, 2017

Hi Babak, Thanks for the review. RE: Audio Issues - you might consider offering both a VOIP option and dial-in options in your meetings (we even have toll-free phone numbers you can offer prospective clients); we are our own "phone company" (CLEC) and should have very reliable options for you both in US and Internationally. As for connecting and having clients download - you can setup your GTM to allow users to connect via the "no-download option" - just need to log into your account online and select that option. Here's an article to review as well: https://support.logmeininc.com/supportvideos/gotomeeting/videos--key-features--gotomeeting-web-app And of course I would make sure to setup your personal meeting room, so people can just click on your custom link to quickly join the meeting. Thank you for being a loyal GTM customer, we are always seeking to make your experience with our products the best it can be! Will V. and the entire GoToMeeting Team.

If you're meeting people over the phone, this is a must have

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very powerful tool that is a must have when doing inside sales. The facetime capability makes a dramatic difference when doing presentations.

Cons: The software can be a little complicated to set up and get used to using regularly. The main problem is having to walk someone through setting it up the first time, when you're trying to get into a meeting.

The product is very user friendly and has been a great resource for training.

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I do a lot of training on a particular software my sales team uses. Because the sellers are in many different locations across the US most of my training is remote. I love that I can have my sellers remote in through "GoToMeeting" and watch as I navigate through the program during my training sessions.

Cons: As I have been using this for several years, I have not experienced anything that is dissatisfactory.

Vendor Response

by GoToMeeting on August 18, 2017

Hi Tera, So glad you like GoToMeeting - and thank you for the great review! Will V.

GoTo Meeting has allowed us to meet with customers remotely.

Aug 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Screen share and the ability to remotely connect to another computer is fairly simple. Being able to record meetings is also a great feature.

Cons: There are frequent connection issues. It's not always super easy to set up for the end users. Doesn't have a steady integration with Outlook.

Vendor Response

by GoToMeeting on August 14, 2017

Hi Katelyn, We greatly appreciate the feedback we see on review sites and we do take notice! There are multiple ways to connect to a meeting - including the no-download web-app, your mobile-phone app, and of course by downloading the app to your computer. More info can be found on our support site: https://support.logmeininc.com/gotomeeting Connections issues usually are directly a result of internet connectivity, but your comment is something that we continually are monitoring! Lastly both the OUTLOOK and GOOGLE integration are awesome, and I hope you can get that resolved because it makes life so much easier for setting and starting your online meetings. Thanks for using GoToMeeting! Will V.

User friendly and professional tool to use with customers

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use for customer conference calls, even when it is the customers first time using it. Like that you can record meetings and share with the participants afterwards. Easy to switch presenters during the meeting.

Cons: Occasionally unreliable but this seems to be quite rare. Not really much to find fault with in the whole.

Great and easy to use!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how you can just click on the link and it pulls up, no hassle of finding it online and not making it to the meeting on time. you are able to go and add your name so they can see who they are speaking too and make it more personal. Screen sharing is also a big plau

Cons: the link can not work on occasions, depending on the computer connection as well. The pictures can be blurry on certain slides shown.

Vendor Response

by GoToMeeting on August 09, 2017

Hi Mariah, Thank you for the review! So glad to hear you're using the URL link for a "1-click" meeting experience - it's so darn easy! If you use MS Outlook, make sure to install the plug-in, makes scheduling and starting a meeting super easy! Lastly, we always recommend you download our mobile app - if you're internet connection is slow, sometime the cell connection using the mobile app will be the best way to go. Good luck and if you want to learn more on any of these topics please go to our Help Site at: https://support.logmeininc.com/gotomeeting Happy meetings! Will V.

Easy to use, never had any issues

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great software, easy to use and setup. I have never had any issues with connecting. I also like that the access codes are easily found and given to you right when you click the link to dial in.

Cons: There isn't much to dislike. The software works exactly as it should and is very uncomplicated. Very much appreciate good software.

Overall: Easy to use software, quick to get started.

Does what it says it will do, and more

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It has become the default way to interact with offshore vendors and clients. We mainly use it for voice-conference calls but I've used it for video and screensharing as well. At one office that had staff split across the country, we used goto meeting to allow us to host our toastmasters meetings "together", 1000km apart.

Cons: The only thing I dislike about GoToMeeting is that version upgrades do not overwrite the previously installed version, leaving me with more than one instance of GoToMeeting installed on my mac.

Does what it needs to do, for more than its worth

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It can host several people, integrates smoothly with differently platforms like Calendly, share screen/video/etc is easy to navigate.

Cons: It's way more expensive then other meeting software that accomplish the same thing. We finally decided to switch over when our recorded meetings started disappearing. It's crucial that we record our meetings with our clients, and its unacceptable for the recordings to vanish.

Goto Meeting works, but sometimes, I wish it would work better :D

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: It is super easy to send a link to a client to have a meeting. It is also easy to set up screenshare and change presenters to do so.

Cons: I have had problems with users not able to get the audio to work - could be user error, but it has happened enough for me to believe otherwise. Sometimes when the presenter leaves the meeting it doesn't end the meeting, which turns into a pain when trying to start a new meeting. Not sure why that happens, either.

Easy and convenient to use for things such as diagnostics and anything else done remotely.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used this product for several things, such as having IT diagnose and repair any issues on our computers to connecting to another computer for work purposes.

Cons: I have not had any issues thus far, so I do not have any complaints, but there is a pop-up for the call permission that continued to come up one of the times I used it.

Overall: Quick and easy IT connection and resolution.

Vendor Response

by GoToMeeting on July 20, 2017

Hi Leah, Thank you for the favorable review. We are very happy to hear that you continue to have great experiences with GoToMeeting. All the Best, Will V. and the GoToMeeting Team

Easy remote meeting software

Jul 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Very easy to log in to and communicate with others not in your office. Screen sharing works very well.

Cons: Call quality can be hit or miss. Sometimes it is glitchy, but this is not often a very bif deal. Usually dialing in again fixes it.

Vendor Response

by GoToMeeting on July 19, 2017

Hi Nick, Thanks for the favorable review of GoToMeeting. We really hope you have a great experience with us and our products. Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting I can tell you that most often, there's some sort of internet connectivity issue - or hardware issue that causes problems - that being said nothing is perfect, and we really strive to make the product work well, every time. Thanks for being a loyal and regular user of GoToMeeting! All the Best, Will V. GoToMeeting / LogMein

Easy to use and access

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Ease of use and familiarity with product. Go To Meeting has been one of the standards in the video conferencing market and their features are what other vendors try to model so using the platform is seamless.

Cons: There are several alternatives available at lower price point. In order for users to get full access to all the capabilities, extra costs are entailed.

Vendor Response

by GoToMeeting on July 18, 2017

Thanks for the favorable review of GoToMeeting. We really hope you have a great experience with us and our products. Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting There is also a support phone and chat feature available should you wish to explore features or pricing options (and don't forget to ask about any promos or discounts that may be available!)

Overall good

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I tried it once. It seemed very reliable, and I loved the design. It shows who's currently talking in a neat way.

Vendor Response

by GoToMeeting on July 18, 2017

Thanks for the favorable review of GoToMeeting. We really hope you have a great experience with us and our products. Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting There is also a support phone and chat feature available should you wish to explore features or pricing options (and don't forget to ask about any promos or discounts that may be available!)

Great to bring people together for meetings!

Jul 13, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Has desktop sharing, allows remote access for support, brings many people together for meetings that otherwise would not be able to attend.

Cons: The software can be a bit of a bear to setup the first time for someone who has never used anything like it but once you do it the first time it is easy.

Vendor Response

by GoToMeeting on July 18, 2017

Thanks for the favorable review of GoToMeeting. We really hope you have a great experience with us and our products. Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting There is also a support phone and chat feature available should you wish to explore features or pricing options (and don't forget to ask about any promos or discounts that may be available!)

I use gotomeeting several times a week, it's a quick easy way to meet!

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My favorite part of gotomeeting is the app. I love that I can link my outlook calendar to my gotomeeting app and I get alerts a minute before the call starts... And then I don't even need to look up the conference number... It pulls the call info from my outlook and logs me right in on my phone.

Cons: The biggest issue I've come across is having someone present on a call that isn't very familiar with the system... I've learned to give detailed instructions to have them make sure they use their audio pin and register for the call, rather than just dialing the conference number.

Vendor Response

by GoToMeeting on July 18, 2017

Thanks for the favorable review of GoToMeeting. Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting So happy that you are getting the most out of the APP and our product!

I bought gotomeeting for my company and began using it to run meetings.

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the in-meeting side bar. It is easy to use and has all of the features that I need during a meeting. I also like that I always enter a meeting without my camera on and then I have the option of turning it on. Similarly, I like that my audio turns on automatically when I enter a meeting.

Cons: I don't like that when I create a meeting for the future if I want it to have a specific name I have to create a new meeting with a new meeting ID. It would be easier if I could always use the same meeting ID and just change the name for each meeting. My company only has one meeting "room" on the site so it feels silly that the ID keeps changing.

Overall: When I invite someone outside of my company to a meeting they normally have no trouble joining the meeting and hearing me once they get in.

Vendor Response

by GoToMeeting on June 27, 2017

Hi Eliza, Thank you for taking the time to review GoToMeeting and share your feedback with us. In regards to your meeting room issue, I would recommend using our recurring meeting feature. Recurring meetings can be used at any time and do not expire, so the meeting ID is the same each time you use it. You could schedule one for each of your regular attendee groups, each with their own name and meeting ID. Here's how to do it: https://support.citrixonline.com/en_US/Meeting/video/G2MV00107 Another option would be to use your personalized meeting room, it also can be used whenever you want and will not expire. http://support.citrixonline.com/en_US/Meeting/help_files/G2M020016 Happy Meetings! Will V.

Excellant tool for webinars and live training

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have loved using this tool over the years and enjoyed all of the new features that constantly come up. Including the latest white boarding features that you must check out. We also use this tool for our company town hall webinars and it normally goes off without a hitch.

Cons: The web app can be confusing to use and I am always afraid of messing up the audio when I log in on both my computer and iPhone. Something that could be improved for sure!

Cannot work remotely without GTM

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great interface and sleek design for a web conferencing tool. Teams that work remotely have to video conference all the time these days and no better tool than GTM to facilitate that.

Cons: There are other tools that do this and others can be simpler but none pull it off like GTM. Logmein is cleaner, Citrix works well too.

Vendor Response

by GoToMeeting on July 18, 2017

Thank you for the favorable review of GoToMeeting. By the way, did you know we're now part of LogMeIn? Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting Thanks again!

GotoMeeting and GoToWebinar have met our company needs for years

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: GoToMeeting has served my company well for multiple years and is a straightforward product that is easy to master.

Cons: GoToMeeting can sometimes be glitchy and can make your meetings or webinars vulnerable to technological mishaps

Vendor Response

by GoToMeeting on July 18, 2017

Thank you for the favorable review of GoToMeeting. We really hope you have a great experience with us and our products. Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting We know that technical glitches happen - it's the nature of tech unfortunately. It's typically an issue with the connectivity (internet connection) or some sort of hardware conflict. We are here 24/7 to help troubleshoot any problems you may have. Sincere thanks again for your loyalty, support and this favorable review!

Group meetings have become super easy to execute and moderate with GoToMeeting

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easily accessible it is for my whole team throughout the entire state and I like how access can be granted with or without needing to install standalone desktop software. I also love how easily remote access can be granted for training and troubleshooting purposes.

Overall: Team meetings and remote training are such a breeze now!

Vendor Response

by GoToMeeting on July 18, 2017

Thanks for the favorable review of GoToMeeting. We are really glad you have great experiences with us and our products.

A nice interface for meeting face to face, easy to share screens and no noticeable lag.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, intuitive. Simple to get people onto a meeting. The desktop version makes it nice to not have to use the web browser

Vendor Response

by GoToMeeting on July 18, 2017

Thanks for the favorable review of GoToMeeting. We really hope you have a great experience with us and our products. Have you tried our mobile app yet? Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting There is also a support phone and chat feature available should you wish to explore features or pricing options (and don't forget to ask about any promos or discounts that may be available!)

Simple way to connect

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and for the most part the quality has always been high. It's my default when setting up an important call.

Cons: I work on a mac and utilize different "desktops" that have different things going on each. When I'm screen sharing it would be nice if I left the desktop I was on, and the screen share didn't go with me.

Vendor Response

by GoToMeeting on July 18, 2017

Thanks for the favorable review of GoToMeeting. We're really happy you are having a great experience with us and our products. Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting

Easy to use videoconferencing tool

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The video quality and audio was high quality. The ability to share the screen was also a welcomed feature.

Cons: I would like a lower cost option for small conferences. I would like that clients do not have to install software - i.e. completely browser based

Vendor Response

by GoToMeeting on July 18, 2017

Thanks for the favorable review of GoToMeeting. We glad you have had great experience with us and our products. Should you need to review other options - including our free option, please feel free to check out our support page: https://support.logmeininc.com/gotomeeting There is also phone support and a chat feature available should you wish to explore features or pricing options (and don't forget to ask about any promos or discounts that may be available!)

great conferencing tool!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: very easy to use and user friendly. quick and easy to learn across multiple locations within our organization

Vendor Response

by GoToMeeting on July 18, 2017

Thanks for the favorable review of GoToMeeting. We are really happy to hear your great experience with us and our products. Should you need anything further please feel free to check out our support page: https://support.logmeininc.com/gotomeeting Hope you are using our mobile app too! ??

We use GoToMeeting all the time!

May 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: GoToMeeting, for the most part, is very easy to use. I have never been the presenter. I have only used it to call into large, company or department-wide meetings. It definitely gets the job done.

Cons: Every once in a while, a technical difficulty pops up during a presentation. I do not know how much this is just user error. Again, I have never used GoToMeeting as a presenter so take that one criticism with a grain of salt. Any audio/video glitches that we have run into, we have been able to circumnavigate by having some people dial into the meeting with a phone.

Very convenient tool for meetings!

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to record the calls to return to them later on. Screen Sharing capabilities are great, as well as the ability to mute others. A lot of convenient features, great performance, screen recording, integrations etc.!

Overall: Recordings to return to the meetings later on and review those.
Great integrations with Google Calendar and Calendly
Easy call setup/control

A great web conferencing tool but not good enough value for money

May 19, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Very feature rich: video, screen sharing, audio, drawing, etc. They even have a web interface so you don't have to install anything

Cons: Very expensive solution, especially for a startup with one or two users. The call quality is very poor, we almost never used the audio from the application and spoke over phone instead. The quality of the screen share was quite poor as well, resulting in a lot of lag.

Overall: Web conferencing and screen sharing with clients without requiring anything to be installed

Used GoToMeeting to conduct web meeting with my Project Team

May 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Capability to easily collaborate, share screens exchange thoughts.
2. Being remotely located and use this as a communication bridge.
3. Being able to schedule meeting, automatic invites and reminders is wonderful.

Cons: 1. In order to be able to use all the features, all the participants must be a registered user other wise limited options are available to use.

Awesome Conference calls

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ability to have conference calls all over the world and be able to share my computer screen and their screens at any time. The scheduling is very easy and it works directly with my Outlook email calendar. Great tool for any company who does demos / or conference calls.

Cons: If you don't use Outlook for your email it does take a few extra steps to send calendar invites. Other than that - I love the product.

Better than Webex

May 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Supports multiple monitors. Does not mess with screen resolution or true type. Okay audio quality.

Cons: Had to call them to display non-authenticated callers.

Very easy and affordable way to meet remotely

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user friendly - easy to coordinate, set up, and execute. Anyone can work with this software - it's very accessible.

Is a new way to have meetings.

May 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The friendly interface that a user can stick to it as quickly as possible and also it is a free application.

Cons: Too many pop-up windows to go from one option to another and it requires to use only outlook, when you are able to use other option and limited options for free user with high prices for other format.

Great if you're looking to connect with people globally.

May 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: GTM allows me to meet with customers and others globally. Video and screen sharing options are available and seem to work great!

Super easy to use!

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love using GTM for meetings with colleges especially when I'm not in the office. I can connect to meetings and not have to be in a specific location

Cons: Sometimes it's connectivity is spotty but it seems to be getting better.

Great way to connect with remote employees!

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use GTM to connect with remote employees as well as employees that work in other offices. Great and professional way to have a meeting.

Cons: Sometimes the connection fails. But when that happens it is usually up and running soon after. Could be an internet connectivity problem.

I've used it several times, and it's a great tool to connect a lot of people at once.

May 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how easy it is for people to join the meeting. It's very quick and painless! I also really enjoy the screen sharing feature and how you can make the meeting a phone call or a video call.

Gotomeeting-Wonderful Meeting Tool.

May 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I have been using this tool for last 1 years and it's been a great experience. It has great features like screen sharing to video sharing which makes calls more interactive. Also, we can conduct our meetings from phone as well desktops. We can record meeting for feature use. Really a good tool.

Cons: If you're concerned about attendees forgetting about the meeting, you also have the option of sending out your own reminders from your email, though that requires you to remember to do so

Easy to use. Intuitive.

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Mobile app capabilities are good for when I'm on the road (or want to take a walk during a conference call)

Cons: Having to input a meeting code. I have joined meetings recently on other conference call/webinar software where a meeting code is not needed and it was nice to just dial a phone number and be in the conference.

We use go to meeting for all of conference calls and have no problems ever

May 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to connect, you click the app or link and you are immediately redirected to your call which makes it very user friendly

Cons: sometimes audio disconnects, you can be on a call and it will say the audio is having issues, usually recorrects quickly

Essential tool, Needs more Price Plans

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy controls - I like how the controls are set up an arranged. very simple to use and to teach to other users.

Cons: Mobile integration. Your desktop settings should not match the mobile. if my desktop is set for VOIP i dont want my mobile to be the same.

The industry standard in virtual meetings

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Goto Meeting is great because the program is very is to use and is very reliable. They layout is appealing and it integrates easily with Microsoft outlook. You can create a meeting and simply click "Add GoTo Meeting" and it will quickly add all the necessary information that your meeting attendees would need.

We frequently use the screen share feature as well, with our decentralized structure, it helps keep the team in sync.

Cons: The only downside that I've experienced with GTM is when you need to reschedule an existing meeting, it's not as intuitive as I would expect.

Perfect for Remote Working

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: This software is perfect for team members who may work outside of an office but need to conference call frequently. It's easy to use and at an affordable price.

Solid conference software

Apr 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great value product. It allows to participate in meetings from different devices. It also allows to record meetings.

Cons: None so far.

Overall: We have used this program to conduct conferences between several venues of our company. We have created conferences where users participated from mobile devices, desktop pc and from the main meeting room of the company.

The communication has always been satisfactory. It has allowed us to share screens, send messages, share files between members, record meetings, and in general has been an excellent tool for our conferences.

I highly recommend it, you get more than you pay for.

User friendly and essential for remote employee meetings

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
On the fly meetings within seconds
Integration with outlook using the "add in" feature
Screen sharing

Cons: Inability to mute attendees
Intermittent sound and connection issues
Meeting attendee limits

Overall: GoToMeeting is a great software that allows our decentralized department to communicate effectively and screen share seamlessly. Scheduling on the fly is a breeze when using the "outlook add in" feature to integrate the software with my calendar and emails.

The intermittent sound and connection issues are overcome by the user friendly application and the ability to simply reset and reconnect. I would urge any company using this software to purchase multiple users so that there are no overlapping meetings or pop-up meeting notifications.

I would recommend this product to any business looking for a powerful and reliable meeting tool!

Go To Meeting: Meeting in line you need GTM

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Well we have regular meeting with our clients and team(abroad) .GTM is the intelleget tool help in you doing with a great experience .you can use it on the way with mobile als0 which is yet again great feature

Very useful way to make meetings

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: GoToMeeting is a very useful software that helps a lot when you want to make a distance meeting. I love it because is easy to use and very dynamic, so you can have a close conversation with a colaborator or a client as if they where right next to you.

Go to Meeting review

Apr 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Very easy to use . Easy to set up meetings. Ability to use with multiple devices is good. Easy to learn foe new employees

Barron equipment

Apr 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: It has been a very good software to use, and it has been a good experience with ease of use. I am not good with technology and this works great for me.

Meeting Review

Apr 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: We use Gotomeeting for our sales meetings between our offices and with customers. The software is easy to use and save time and money.

Go to meeting for IT

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Very user friendly. Like the way it works for virtual meetings and being able to share screens seamlessly. Veery good compared to webEx

Meeting evaluation

Apr 04, 2017
1/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Useful in online meetings . Ease of functionality and collaboration for sharing files was very beneficial; especially when considering our internal support and geographic location.

Makes virtual meetings easy

Mar 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: GoToMeetings are easy to set up. Very quick and easy to manage even with many meetings scheduled. Sound and visual quality is clear.

Makes Conference Calls A Breeze!

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great software! Easy to connect to and very reliable. Ithe has been a time saver for sure, and a tool I use often for large group interactons.

Super easy screen share and meeting software

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, easy to share with others and simple controls to ensure that the screen sharing experience is smooth and simple.

Cons: cannot currently integrate ipad screen sharing

Overall: I really enjoy using the gotomeeting and webinar software. It is very easy to use and easy to share with customers with little to no software experience.

Good meeting facilitator

Feb 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We use Go to Meeting on a weekly basis, sometimes more often, for work. Straightforward and easy to use. The "management" side for running a screen share style meeting is also pretty easy.

GoToMeeting is a must!

Feb 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I have loved using GoToMeeting. It is easy to use and has lots of cool features. I use it everyday and I would definitely recommend it to anyone!

Dependable Meeting Software

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've been using gotomeeting for years and am very pleased with the product improvements and stability.

Great way to set up meetings!

Feb 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: GoToMeetings are super easy to set up. You have the option to make different attendees the presenter and it allows the presenter to share their screen.

Good with Workaround

Feb 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Most of the time GoToMeeting works fine. It is nice that it has multiple options for participating in the meeting. You can call in to just listen via your phone or join through video. Most of the time when I have tried to join a meeting through my computer's speakers and camera I have a hard time getting any of the audio to work (both output and input). I have tried using headphones, but this doesn't always do the trick and I end up watching the presentation video feed and calling in so I can hear what's happening.

Great product

Feb 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It fulfills all of my requirements. It took some adjustment to get used to but once I did, the product works perfect.

Works great most of the time

Feb 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We use it for demo and sales calls, and I personally like it. Scheduling meetings is simple and logging in usually doesn't involve much troubleshooting.

Connect Globally with GoToMeeting

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: GoToMeeting is fast and easy to use for scheduling meetings on a variety of scales. It works on a global level and allows from 1-on-1 webinars to large conferences. Very quick and easy to manage even with many meetings scheduled. Sound and visual quality is clear.

Cons: Some options are less streamlined and can be tougher to manage due the system's options and complexity.

Overall: GoToMeeting is a great tool for easily setting up meetings and sending invites to attendees quickly. The system is capable of working on a global level and allows easy access across the world.

Recommendations to other buyers: The "GoTo" tool for scheduling meetings and presentations.

Wonderful Collaboration from Citrix

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mobile app integration

Cons: Bandwidth my cause some lags

Overall: Goto meeting is the goto program from conference calls. Multi participant and multi-team video call integrated with screen sharing makes it indispensable for global teams. Mobile apps and on all platforms is a great plus.