GoToMeeting

GoToMeeting

4.5 / 5 734 reviews


Average Ratings

734 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • GoToMeeting
  • www.gotomeeting.com
  • Founded 2004
  • United States

About GoToMeeting

Organize and attend online meetings, video-conference calls, online training's or presentations by enabling coworkers, customers and prospects to view any application running on your PC.


GoToMeeting Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

GoToMeeting Reviews Recently Reviewed!


Good user experience as a visitor

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I've had several of our vendors use GoToMeeting, and everything's been seamless and easy to use. Options for phone & PC audio are nice.

Cons: It's too expensive for what it does, in my opinion. There are lots of smaller companies doing the same thing for less money.

Capterra-loader

Great platform but lagging in UX and ease of use that newer platforms have

May 13, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's an industry standard, most enterprise networks are equipped to use it and will support it. I've never had an issue with a meeting on it.

Cons: Looking at other platforms out there, they are so much simpler, easier to use and run a meeting in. I think GTM needs to change their strategy to stay relevant.

Overall: It's a domain standard, can't think of many people who wouldn't be able to access it.

Limited Use, but great experience!

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Go ToMeeting was easy to use when working with IT Specialists remotely. It was eay to download and start up. They knew exactly what I had to do in order to log in to their session and get up and running. It really is relatively simple to use. Like the fact that it didn't require me to create an account to use it!

Cons: Don't remember having any cons about this software. Only used a few times with IT support at our school.

Webinar/Meeting software.

May 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Very stable and a good stream quality webinar/meeting software. It is one of the leaders in this technology.

Cons: The greatest con is the a user needs to install a desktop application to use gotomeeting. Other app don't need that.

Use it to host meetings

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is an easy and reliable way to host web conferences. I'm in sales and this a great platform to host demos.

Cons: I wish that there was an option to record calls and also I wish I could let the viewer share their screen.

Overall: Screen share for sales demo.

Simple and useful to schedule online meetings

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like its simplicity. I can schedule and start a meeting and share the details very easily. IT also provides a meeting history and tells at what time the meeting starts your time!

Cons: I really like the tool and use it very often. It would be great if there is a reminder or some alert/notification regrading the upcoming meeting.

Overall: We are using GoToMeeting to schedule online meetings in our company on a daily basis and has been really helpful!

Capterra-loader

The Best Online Meeting Software

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I've used GoToMeeting for over seven years. When we first started using it, we experienced a lot of dropped connections, audio and video issues, and general instability. That has all been resolved and I am happy to say that GoToMeeting is my GoTo web conferencing software. The UI is simple to use and easy for people to understand. The audio and video connect without any bugs. Everyone can see and here everyone in the call. I love using GoToMeeting because I know it will work for all parties and I don't have to worry about bugs.

Cons: In my opinion, the pricing is a little high for the basic plan. Its price per month for meetings with up to 10 people is pretty steep. There is a free version available with less features, so you can consider that as the starting place.

Good to for online meeting with desktop and video sharing

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to have video demo with GotoMeeting and its presentation controls. Desktop content sharing is also good compared to other such applications

Cons: It can be little bit more easy to use. It looks can be more good and appealing like advanced applications.

Competing platform for webinars and distant meetings

May 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have attended numerous webinars and discussion groups with GoToMeetings, Skype, Google Hangouts, however GoToMeetings has much features that what a meetings should have been.

Cons: The multiple sections of UI makes the whole UX so confusing and unnecessary. Ever component could be handled in single UI component without making it cluttered here and there.

Easy to use

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use. Meeting invites were easily accessible and user-friendly for those who do not have experience with this program.

Cons: What is not to like? However, every now and then there would be a hick-up in the process, however, that was more likely to be my internet or computer.

GoToMeeting is well suited for important meetings that require face to face interaction

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is an excellent tool that allows you to distinguish levels of participation, only from viewing, to voice participation and video chats among several groups. It is much more convenient and less uncomfortable than setting up a conference call to manage a large number of participants. GoToMeeting makes it much easier to keep in touch with colleagues in different time zones. In general, it's a great way to share the screen, use different selection tools and completely control your meeting.

Cons: It was difficult for some of my clients to understand the program. They told me that it was not very convenient and they did not always understand whether we only use voice communication or someone connected the video link.

Screen-sharing global meetings

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I love that I can set up recurring meetings and I can set them up with the extension in my gmail - so handy! I appreciate the many options for international dial in options. I love that I can record my meetings and share later with those who missed.

Cons: I wish I could record multi-screens, since I like to have webcams on too (it's nice to record people's reactions). I would like there to be more international dialing options for clients in middle east and far eastern countries. I wish I could have the same dial in option for specific clients, so they dont' have to have a new number each time.

Efficiency to the 100%!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Once, I had to rush to the airport in the middle of protest. At the same time I needed to have an important meeting. Could you imagine me on the road on my wat to the airport and and the airport at a work meeting? I didn't have any issues at all. People can trust this tools as I do since I use it for conference call with other team members in other country.

Cons: Cons? What cons? Easy to use, no issues while trying to use. The only advise I could give is to allow one more person to share screen at the same time. Sometimes i have need it.

GoToMeeting does exactly what you need it to do, with few problems and easy use.

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple to install, and particularly easy on attendees, GoToMeeting is great for screen sharing, video conference, collaboration, and so on. It's pretty painless to setup for an admin as well, with options for dialing in, link clicking, etc. It's a great tool!

Cons: I've encountered some trouble with the installer a few times, and the call quality isn't always great (but there are plenty of factors involved there). Overall, very few complaints. The only downsides are the similarities with competitors. It doesn't particularly stand out.

Very simple and easy to use video and audio conferencing tool.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We have multiple locations and being able to video chat, call and broadcast from one central location is a must. GoTo Meeting is easy to use and makes managing virtual meetings a breeze.

Cons: Network speeds will greatly reduce the functionality and reliability of the program. Has a tendecy to freeze or audio drop when internet slows down.

Capterra-loader

Best meeting software I've used

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This meeting software works without any issues. After using other meeting software that didn't work this one has always been successful. Includes screen share and phone conference features.

Cons: The user interface is a little dated looking, but it's still intuitive and works well. A very minor issue.

Overall: Online meetings that go smoothly.

Capterra-loader

Much better than WebEx! Reliable connection

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how reliable it is. I've never had a problem with video or audio and it makes meetings run smoothly.

Cons: I suppose I dislike how only one person can really be talking at once. There are times when you hear some feedback.

Overall: Smooth meetings!

I used this to hold calls with overseas service providers

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: This made meetings across multiple service teams in multiple time zones much easier/cheaper than the traditional dial in approach.

Cons: There were sometimes connectivity issues and lag during onscreen presentations, that could slow down meetings.

Capterra-loader

Great video conference tool

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Screen sharing, whiteboard functionality, option to use computer audio in case phone is not available

Cons: sometimes it gets mysterious with errors, needs to restart many times due to unknown audio or visual glitches

Brilliant system

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very handy for joining meetings and easy to use and looks good, very happy with this product and the way it works

Cons: So far no issues with it, only problem i have is with my internet being a little slow which can make things difficult.

One of the oldest players in webinars/online meeting software.

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that as a webinar participant it's very easy to start and access it. No lengthy installations, just a quick system checkup and running their client and that's it. I also like the way it allows you to interact (i.e. giving access to your computer or accessing the other one).

Cons: If you're a company that does usability studies for instance I do see GoToMeeting being a good added value. But for 1-to-1 meetings there are other free alternatives (i.e. Hangouts).

An excellent video conferencing tool.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: One of our newer vendors has used GoToMeeting to handle our video conferencing and trainings. We have been impressed with its quality and reliability. We have also used it previously as well.
It has a solid layout, decent features, and is easy to schedule meetings.

Cons: I can only recall a handful of times that we had connectivity/reliability issues, but that may be due more to either our internet connection or the vendor's; I'm not certain. Either way, the cons are minimal as the software does the job it's supposed to do, and well.

Good for meetings

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is simple to set up meeting. I like the length of the meetings and the logs of attendees. During the call I can record audio or video, send messages and files.

Cons: Some voice issues during the meeting and couple of glitches. Otherwise it is really great software I enjoy using

Occasional user of the software

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Go To Meeting is a great product to use when meeting with people in multiple locations. It's very easy for everyone to see and hear the presentation.

Cons: Since I do not use this product very often I really have nothing negative to say about it. It does what I need it to do.

Capterra-loader

GoToMeeting is very useful for setting up meetings with different companies.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: GoToMeeting is super easy to use, very quick to set up and incredibly convenient to use in order to meet with people remotely.

Cons: Sometimes the meetings are laggy, or the image quality isn't the best. I also don't trust the software to be completely private.

Hold meetings with clients remotely

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to have live interactive meetings with clients who are located almost anywhere. The Majority of our business is done via email, phone, and via web conferences.

Cons: Other than a few minor technical issues no problems. These issues are most likely due to my computer as well.

Overall: The ability to basically have in-person meetings without having to travel all over the US and Canada. This saves us a ton of money!

GoTo Meeting is a good solution for small groups and meetings.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a good software solution to host small group meetings via an online platform, allowing you to meet with your internal team or external clients throughout the world easily.

Cons: We honestly just outgrew its capacity and moved on to GoToWebinar. The meetings we were starting to have were larger.

It was an average product with adequate video quality.

May 10, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: Ability yo set up meetings on the fly and drop in and out of calls with no issues to others on the call.

Cons: The call quality is average and the set up can lag and cause issues when trying to connect for the meetings.

Invaluable business tool

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's extremely easy to use and nearly every person I've worked with can use it effectively. I like how quickly you can hop on a call to collaborate.

Cons: The emails that are sent for the meeting invitations are clunky and too wordy. They need to revise them.

great collaborative tool

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: that it allows you to connect with others from afar - from video conferencing, screen sharing, etc. the options and features available help to ensure you're connected

Cons: the quality can be spotty - as well as the reporting availability for recorded gotowebinars/meetings are not as robust for live offerings

Capterra-loader

Very useful from a user standpoint

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This makes conference calls a total breeze. I like how all the information every guest on a phone call needs comes in one email, and there are multiple ways to call in. I've never had any issues.

Cons: Never had any problems from a user standpoint. I don't know what it's like as an administrator, so I don't know how easy it is to set up calls. No complaints here, though.

Great conferencing app with a few annoyances

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's a good system for creating meetings for collaborations all around the world, and it has helped me make conferencing meetings pretty painlessly.

Cons: I've had to download the GoToMeeting app many times since I've uninstalled - and it's a little annoying needing to download an app to do a conference call. Especially if I'm the one setting up the meeting, it can be confusing for those who aren't familiar with it and it seems spammy.

Allows easy sharing of screens for customer support.

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Can easily send a link to share screens. Great for sales presentations, product training, or customer support situations.

Cons: Sometimes it can be a little wonky trying to deal with all of the windows on the screen. More practice might mitigate this issue but I always seem to be switching to the wrong screen or minimizing the wrong window.

My Go-to platform for meetings

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My school uses this platform for meetings and also a number of classes I have offered, I utilized Go-to Meeting. Easy to setup and not as many interruptions like other platforms

Cons: I really have no complaints. The disconnections have been minimal and I appreciate the ease of connecting.

Allows me to train with new employees remotely with screen share & also give remote presentations.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy to use and set up a GoToMeeting. User's you invite who've never been on the service can download and install the app in less then a minute and be in your meeting very fast. During a GoToMeeting you have the window with the presentation, and you have a separate pop up with a chat room where people can submit questions and get answers. As the organizer of the meeting you can decide if people joining are listen only mode or if they can also broadcast their voice to the meeting. You can also include other people in the meeting to have full access or limited access to the meeting and delegate other members of the meeting to field questions for the presenter.

There is the ability to record your goto meeting to allow invitees who missed out to follow up later and watch the presentation. I've only used this a few times and it's a handy feature to have.

I also use this software to do screen sharing with my staff when I am away from the office. The screen sharing helps me when training new members of the team or just being able to give a hands on demonstration of a process rather then trying to walk a team member through a process over the phone.

Cons: I seriously don't have any cons with this software. It performs exactly as I need it to and I've never had any technical issues or problems.

GoToMeeting is a great product for web conferences, online meetings, desktop sharing making it easy.

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: GoToMeeting is a perfect product for enterprises and people who believe in mobile work environment.. It is a great software which enables you to create a stable, high-performance, online and mobile meeting environment. This software provides scheduling meetings, invitations, organizer management and reporting..It allows you to host online meetings with upto 25 people.

Cons: Per month Cost of using this software is a bit too high I feel which is the least for me for this software.. and if the pricing is high and in that more attendees can be allowed then this would not be a con for this software..

Overall: Helps us work with more efficiency and provides a mobile environment..

Great Product. Easy to Use.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love GoToMeeting. It is easy to use and is very user friendly. I have used this for many meetings and shared presentations. Highly recommend.

Cons: When I think about what I like least about this product I am not sure. I have never experienced any issues with this product.

This is a Standard for conferencing for any company period.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Most of companies that have have dealt with are using GotoMeeting for video/voice conferencing and presentation. This is a standard for this type of software. Highly recommended!

Cons: This software is probably not for anybody because it costs money. That's the least that I like about this software.

Overall: This is a standard conferencing software for most of the companies that require video/voice/presentation conferencing. Very good quality when compares to others.

I routinely participate in meetings hosted through GoTo Meeting

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is really easy to jump in on a meeting and find out what is going on, even with participants in separate parts of the country. It is really nice how the presenter can be switched from one to another, so we're never stuck with just one person's material.

Cons: It would be nice for the host to be able to mute everyone's microphones without each participant doing it themselves. In larger gatherings there is always someone oblivious to the noise they're creating and happen to not be there when everyone is re-instructed to mute their microphones...

Capterra-loader

Meeting with ease

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the simple layout of GoToMeeting! It's so simple to create a meeting within seconds. It's also easy to send the invite to people without struggle. GoToMeeting is so affordable so anyone can use it!

Cons: I wish that video calls were able to be recorded to look back and help with brainstorming. They should also have additional add ons like polling to help with conference calls to prevent everyone from speaking at once, I feel like a poll would make things run smoother.

It's a good collaboration tool

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I enjoy the convenience of GoToMeeting. It's relatively easy to use and I can send invites via email to my associates for trainings or webinars. I also like that you can record the conversation and send it out to the people who weren't able to make it to the meeting. The sound quality is pretty good as well, as long as you have a good connection.

Cons: If you want to use this as a webinar platform, be prepared to give first time users some extra time. It forces your audience to download the software, which can take several minutes. I feel like this is a detractor to audiences and would prefer to have things in the cloud.

Great software for trainings for employees remotely.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that you can have lots of users remotely join and have them be involved by using the chat or phone option. I also like how easy it is to login.

Cons: I don't like that it can lag and freeze sometimes but that doesn't happen often. Using this software is user friendly and I don't have any complaints

Capterra-loader

Our "Go To" source for virtual meetings

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This program is AMAZING. Not only can you share your screen, and share video of yourself, but you can see others', raise hands for questions, record meetings, call in when computers aren't available, present information, and more. This software is an excellent meeting tool.

Cons: Honestly, I like everything about this software. What I like least is paying for it; but, honestly, it is worth the small cost.

Capterra-loader

I moved to GoToMeeting, because I needed more reliability than Skype could provide.

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about GoToMeeting is that it works wonderfully with little setup and a low learning curve.

Cons: What I like least about GoToMeeting is that while I was using the free trial, everything just worked. However, as soon as I moved to a purchased plan, I began having audio problems with my clients. It seems that GoToMeeting has an automatic volume control on a computers microphone. This feature kept turning down my client's microphone creating annoying volume issues.

Overall: I am able to schedule and conduct online meetings with clear video and strong connections. I can easily share my screen or use my camera. I can easily chat with clients and share files.

Capterra-loader

Works Great!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Makes business meetings WAY easier than conference calling. If you're comparing different apps, this one is solid.

Cons: Would be nice to be able to brand invitations and meetings with your company information/logo/etc. There's nothing super amazing about the software, it just works (which is fine, I suppose!)

Great for conference calls and remote teams

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that this makes it so easy to communicate with anyone wherever you are. The company I work for has someone who works remote full time and Go To meeting has made it so easy for us to communicate. It pairs with outlooking to help you schedule a call as soon as you need. You can schedule meetings out as often as needed and provide conference lines for the year if needed. Super easy to share screens and video chat as well.

Cons: Sometimes the calls can be laggy. Sometimes certain settings reset and you have to readjust to hear/see. It can sometimes be a process to get logged in as well.

Capterra-loader

One the best products to make web conferences. Great features for large groups and training.

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -It's perfect for business and educations environments, allow schedules in advance from different sources.
-Access anywhere anytime, GoToMeeting app works on almost every mobile device (tablets, cellphones, etc) with great audio and video quality all the time.
-Allows end users to record al the process and save chat info after meeting.
-App integration, like Microsoft Outlook, allows creating meetings with a single click.

Cons: -Video calls cannot be recorded.
-There is a limitation with concurrent users on a meeting, max hundred users.
-Need to install an app to do conferences on cellphones.

Overall: Great meetings anywhere anytime, with single click options

I use this platform for sales and instruction Easy to reach potential clients anywhere, any time.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: this is a great program for reaching many people at one time. It is easy to use and convenient for clients as well as myself. Saves time so can get more presentations in. Increases productivity as more people can be reached at one time.

Cons: Not as effective as a face to face presentation. Not all people are comfortable using this technology.

Overall: Greater productivity as I can schedule more appointments with potential clients and reach more at one time. Great for board meetings and classroom instruction.

My experience was good. I needed it to coordinate a meeting with my coworkers from UK.

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Allows to share screens with the invitees. At the same time you can be logged in with a phone call. If phone is not available, you can use the computers audio.

Cons: Not user friendly. Sometimes it may take more than one try to log in. Depending on your computer's capacity, it can turn your pc slow.

Overall: Online training with other coworkers outside my country.

GoToMeeting is a easy to use video conference software

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I've used GoToMeeting in the past and it's been fine. It gets the job done most of the time and is easy to use.

Cons: There have been times where GoToMeeting has frozen on me or was choppy in quality of video conferencing.

Great for conference calls!

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: What I like the most about this software is their user friendly interface. And the image and sound are really good.

Cons: What I like the least about this software is that the host of the meeting must be present for the meeting to start.

GoToMeeting is great for easily getting together remote employees and clients

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GoToMeeting is great for getting your team of employees and clients together easily, without having to worry about setting up a new phone number or web sharing everytime

Cons: I think GoToMeeting could use some improvement in terms of the integrations it has in regards to file sharing, multiple people presenting a slide deck, etc.

Overall: Quick meetings and screen sharing

I've used this to connect with other businesses

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to use and setup. You can set up meetings with other people over email and it works very smoothly.

Cons: It can have glitches. We had a few meetings that the sound wouldn't work until we restarted the software.

Capterra-loader

User-friendly video conferencing

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a very simple to use video conferencing service which allows you to have numerous webcams being shown at the same time and establish conference presentations easily.

Cons: This does sometimes have issues with showing the webcam footage which can be frustrating and also at times would have issues connecting participants to the call details.

The only problem is lack of adoption

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: GoToMeeting is easy to use and very intuitive. It works well and has a lot of advantages in terms of bringing people together.

Cons: There are simply a lot of competitors. It doesn't have a unique and compelling value proposition, so I generally just end up using whatever alternative is most popular and widely adopted.

GoToMeeting is just okay

May 07, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It is useful for screen sharing only and can help when customers need remote assistance with a device.

Cons: Every time I have to use it, I have to redownload it. You're better off using Google Meet/Hangouts for free.

Can be a little clunky at times

May 07, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Pretty straightforward user interface, doesn't require much setup. If you're looking for a simple conferencing tool, this is a great tool.

Cons: Can be pretty clunky to use, but only when compared to dead-simple tools such as Google Hangouts. However, gotomeeting is more feature-packed.

Highly recommend it

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: GoToMeeting webinars have all the features that help us run, keep track of, and make good webinars. Everything runs very well, and we've never had any bugs or glitches.

Cons: It would be great to be able to share the videos on social media directly from the platfrom, but I have no problems with it.

Capterra-loader

GoToMeeting a "Go-TO" for teleconferencing and webinars

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I love webinars and all the pros in the game will use GoToMeeting, especially when handling a big crowd. We all take for granted things like audio quality, connection speed, and the lag time between chat and the feed. GoToMeeting has all of those nailed down already, which its competitors seem to struggle with at times.

Cons: The cost tends to be a barrier for people who are just looking to use the software to help hold small meetings or ones that may take place sporadically throughout the year.

Decent video conferencing option

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: GoToMeeting has been around for over a decade, and continues to offer a solid video conferencing experience. It's stable, has all the presentation features you would need, and doesn't drop or get interrupted often.

Cons: I don't like that you have to install a browser plugin/desktop application to use it on a Windows machine. I'd prefer if it was fully browser based like UberConference. Also the UI is meh at best, clunky at worst.

View, edit and share other computer screens

May 06, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to view and share your computer with another user via the web interface. You can easily give access to the other viewer so that they can take control of your mouse. You can choose which portion of your screen you want to share.

Cons: The interface can take some time to load. Some browsers work better than others to access and load a GoToMeeting (Prefer Chrome and Firefox) If sharing a remote desktop, the screen size shown to the other user can be very tiny and hard to read.

Overall: Share and edit other computer screens

GoToMeeting is great desktop sharing software.

May 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: GoToMeeting is simple to use and works well across Windows, Mac, and Linux. It allows easy exchange of control and performance is good even across slower networks. With a Pro subscription, you can record sessions for later referral.

Cons: The Pro subscription is probably the best value but that may be considered pricey for just occasional use.

Great conference software!

May 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GoToMeeting provides clear input and output that sometimes Google Hangouts struggles to provide. Clear audio is by far the best feature of this conference software.

Cons: The price seems a bit steep but can be justified. Other than the price, I found no other cons with this software.

Overall: If you can afford this software, it's a great alternative to something like Google Hangouts.

Well known and easy to use piece of meeting software

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its easy to use, plus everyone knows what it is and anyone can log into a meeting once it's been started on GoToMeeting.

Cons: Sometimes our network has issues with running it and we have to sidestep the network to get it to work. Some time of compatibility issue with our firewall I'm sure, but I'm not an IT person. We get it to work.

Capterra-loader

GoToMeeting is not a great experience

May 05, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It does conference calls OK.
It does screen sharing and presentation sharing pretty decent.
Is able to share webcam on calls.
It has an app, that sometimes works.

Cons: Has heally annoying intro sound with every call that bugs everyone in the room after hearing it a million times.
Quite often would have call connectivity issues.
Screen sharing wasn't always the best quality.
UI/UX isn't all that great.
Feels like it's old and not keeping up.
App is buggy.

Better than similar apps in this space

May 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Overall, Gotomeeting is reliable. Sharing your screen and taking notes within what you're sharing is all really great. Works far better than Webex or Spark.

Cons: Not many. Occasionally there are audio issues but I can't sure if this is the apps fault or the connection is just bad.

This tool has been very helpful to us with our client meetings and interviewing applicants

May 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Video call quality is very smooth and crisp. Audio quality is very clear. It's 5X better than using any other video chat & voice call services like Skype.

Cons: Based on my experience, Im not sure if it's ideal for average-spec computer as it uses up so much RAM sometimes, which could make your PC lag on some occasions.

A video conferencing selection helping me coordinate meetings and video conferencing.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User interface is simple and easy to start with. It is easy to share the conference information with just a URL.

Cons: I believe GoToMeeting shall work on developing more advance options such as polling and video recording of the conferences.

Overall: This software allows me to send my colleagues a URL to quickly share meeting information and absolutely increases work efficiency and productivity.

Capterra-loader

Great video hosting for meetings

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: GoToMeeting is fairly easy to set up and use. No one wants a complicated service when trying to set up a video meeting.

Cons: I would like some more third-party integrations or some more advanced features. Otherwise, this product is fantastic.

I like the way it's set up and appears

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: All the surveys I've taken on this were very easy to go through.
The questions were easy to understand.
The instructions explained everything you need to know.

Cons: Sometimes I've gotten too many and the last screen always asks if I want to start my own survey. That to me seems too pushy and I don't like that.

The best online meeting tool for remote teams

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GTM is one of the best online meeting tools we've had. Good connection stability for screen sharing or video. Very user friendly interface.

Cons: It would be great if you could allow a meeting to start without the organizer necessarily being present.

GoToMeeting makes it easy to conduct meetings and business all from a remote location.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to use and conduct business wherever you may be. I can use my phone, laptop or desktop. Most common among others I conduct business with.

Cons: Nothing that I can say is a con. I have only used one other program similar to this. GoToMeeting is much easier to use and most people are familiar with the program.

Overall: Conducting meetings remotely. This helps cut the cost of travel.

Capterra-loader

Great meeting hosting software!!

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I use this every time I'm training a new subcontractor, design team member, or owner on our project management software. I love that I can share my screen and show everyone exactly what I'm doing, and how. It's so helpful when we can't all be in the same room due to time/location constraints!

Cons: It would be nice to have options for more than one user/login at a reduced rate. We have close to 40 office personnel, so having just one account doesn't work for us.

I have been the person participating in a GoToMeeting call

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It is easy as the external user; you just click the link and put the codes and passwords in and it just works!

Cons: I always find I'm fishing through old GoToMeeting emails in order to find the various codes for signing in and then the phone dial in code when the audio doesn't work.

We use GoToMeeting for our web conference needs including project meetings.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very simple to send out meeting invites to all parties. I like the simplicity of getting new users who don't have the software into our meetings. Screen sharing is pretty handy.

Cons: I have no issues with the software. I use it several times a month and the only issues we ever have are with new users who can't follow the directions in the email.

Use GoTo Meeting with several clients - Great Product

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I personally like the mobile app for goto meetings. the invite and the app do everything for me when logging in.

Cons: Sometimes the list of participants is in the way and I struggle with it. also, when sending a chat, the person doesnt seem to notice it.

Super convenient

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: GoToMeeting is a great program and app; its mobility is definitely convenient for on-the-go people..

Cons: Sometimes the app crashes and it can take some time to get back to where I was and/join join the meeting again.

Conference calls with clients

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: GoToMeeting is a simple video conferencing interface that allows you to share screens, mute, and conduct trainings.

Cons: Video calls cannot be recorded, so unlike software such as Webex, it cannot be uploaded for later viewing.

I use GoToMeeting all the time

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to use, the audio quality is clear for me. Interface is very intuitive. I never have an issue. The sign in process is very quick.

Cons: not able to do drawing properly. there is a feature to draw on screen, but drawing with the mouse is pretty difficult and not legible. I like to see drawing tools for drawing square, circle, lines, type letters, and such on screen to assist with drawing without a pen.

Overall: I am able to collaborate easily with my co-workers.

Great Web Conferencing tool

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to setup meetings and share presentations. Allows users to call in and listen to the presentation.

Cons: Have not had good experiences with the app that is available disconnects alot i have not determined if it is the app or my phone.

Laggy and bad audio

May 04, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: This was set up by another company we work with. They needed to meet with us together and the emails sent and instructions to get logged in were easy to understand.

Cons: It kept cutting out even though our network was strong. The audio cut in and out, and it made for a bad experience. The next few meetings we tried Zoom and it was amazing.

Having used this product along with others like Zoom, gotomeeting was preferred

May 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is relatively simple to use and it is rather smooth videoconferencing. It all seems to be the most widely used along with webex

Cons: The sound quality can be a little better and I usually prefer to use the telephone to hear and talk in a video conference call.

Useful tools for virtual meetings

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use interface, and the range of options offers flexibility. It also allows for a large number of users in one call, and integrates well with Outlook.

Cons: The dialog box is not consistent in its appearance. Sometimes it is a part of the web page you use to initiate the meeting (which I prefer) and sometimes it appears as a separate window.

Capterra-loader

Overall good product. It is very useful for collaboration and even customer support.

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to give control or take control of a keyboard or mouse in order to facilitate a presentation or assist a customer. I like that it is very easily accessible/

Cons: It is not always the most intuitive for new users especially when it comes to screen sharing. There was an issue where it seemed to be inaccessible from the web on Google Chrome for some time but that seems to have resolved.

Overall: It is easy to meet and share information with remote colleagues but most especially, I really appreciate the product's usefulness for sharing a screen of a client and being able to troubleshoot in real time. It is a time saver and makes the customer experience that much better.

Really easy to use

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: This is very easy to use. The performance is pretty good with no lag. It was also easy to figure out the controls.

Cons: I wish that maybe they could pop up some extra verification that you are no longer in the meeting. Other than that it's great.

GoToMeeting is very useful, but some recent changes have made it more difficult to use

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of getting remote teams together, the ability to record meetings, and the ability to transfer control so that everyone is able to actively participate and contribute are all factors that make it worth the money!

Cons: Recent changes make it open in a browser and you have to switch it to the desktop version manually and since then the webcams only work about half the time. I love G2M but this has been very sad!

Overall: We have a team that crosses 5 different states and we are still able to meet every single day with webcams and establish that interactive communication that many remote teams lose. The webcam alone does wonders for keeping everyone connected!

Solid webex competitor, but still needs some improvements

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Great screensharing support, makes it easy to follow along with presentations. Easy and intuitive interface.

Cons: Sound quality on unstable connections is not as good as Zoom, which handles buffering in a smoother way.

We use GO TO MEETING when scheduling meetings with Clients. Very Easy to use

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use. I can quickly schedule 1 meeting for numerous meetings all at once. The ability to schedule multiple meetings is very convenient

Cons: Sometimes it takes a while to get signed in. If/when I have to call support, sometimes I can be on hold waiting for someone to help me

Exactly what we needed

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part about this software is being able to screen share and record your live meeting, in the event that you would need to play it back for training purposes.

Cons: Though we were able to use it for our meeting needs, we found it difficult to instruct end-users how to share their screen, turn on and off their microphone, etc. It would be convenient if each log in came with a tutorial that you could run through (or not) if needed.

Overall: We were able to run and record our required meetings, so that we could play them back for new hires.

I really like GoToMeeting and overall have never had any major issues using the app

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to set up meetings and invite people to them. I also appreciate that it's easy for people to dial in using a regular phone or use their computer. Screen sharing is also really easy to use.

Cons: I sometimes experience issues when my internet is slow. My audio, etc. cuts out and in order to re-establish a connection I need to reload the website.

Overall: Easy to use and connect with both clients and team members.

Great resource for meetings and trainings

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: GotoMeeting has a great ease of use. They take their time to get better on the UX by adding features that make this tool very useful.

Cons: It would be great to have an updated list of social media where I can share a meeting or training, currently, the best way to share this is by outlook. But overall, this is a small bump of a useful site.

Very helpful tool for a conference meeting

May 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: At work, I use this tool every day. We have a daily meeting that requires to see the screen of the presenter. It has been helpful in such way that we try to use it as much as we can.

Cons: Not that I have encountered major issues, but there might be some lag on the screen transmission. Nothing serious, it could have been the internet connection.

Capterra-loader

My Favorite Virtual Meeting Software

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite virtual meeting software is definitely GoToMeeting. I use this software atleast twice a week and the best feature is the way you can schedule the meeting and put it on your Outlook Calendar

Cons: No complaints - GoToMeeting is my favorite software for virtual meetings. Our company uses it the most.

Great for online meetings and presentations

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use, able to share screen, see who's in the room, record, pass presenter functions, type comments, etc. A good resource for online meetings.

Cons: The set up can sometimes be a bit finicky, so I've had some delays when the people that I'm meeting with have had trouble getting it set up properly

Video-conference and online meetings

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We tested GotoMeeting together with other video-conference applications. It is a good video-conference software but it needs quite a learning curve.

Cons: No cons really. Definitely need to use the free trial before deciding if GotoMeeting works for your business meetings.

Geographic boarders are no longer a barrier

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Go to meeting has tested and perfected virtual meeting solutions for businesses. From conference calls to screen sharing, this software helps improve operations greatly.

Cons: Go to meeting does require a download for users to participate which can delay meeting time. However, with preparation, this is not a hinderance and it only needs to be downloaded once.

Unparalleled Online Meeting Solution

Apr 30, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: There is a reason that GoToMeeting is the best in the market. Their tech support and customer service is phenomenal. I frequently use this product attend meetings with colleagues or for business development webinars and teaching sessions. It's so simple to use, intuitive, and I have never had any issues logging into a meeting that I needed to attend. The HD video is high quality for those meetings when you need to see the people you are communicating with.

Cons: This product is the best in the market, so it is priced higher than some competitors. We are a smaller sized organization so sometimes the cost is steeper than I'd like it to be.

Great Product.

Apr 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I use this product with another company and it is a great product. Very simple and easy to use. I have no complaints whatsoever!

Cons: I don't have any cons. It's a great product and super easy to use. I wouldn't change anything about it except maybe the pricing levels, lol

Flexible meeting platform with many features

Apr 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GoToMeeting has worked well for us for meeting with clients and scheduling online meetings that require screen sharing or higher elements of collaboration. I've also used AdobeConnect, however I do feel that GoToMeeting generally presents less technical issues than AdobeConnect. My favorite features of the software include the ease of recording a meeting, the ability to hand over screen control to an attendee, and the ability to join a meeting from your phone. Although other softwares offer the phone option, I do not feel that it's generally as smooth as a process as GoToMeeting.

Cons: Keep in mind that if you are paying the base rate for this software and only have one user on your account, you cannot have an employee use it or log in at the same time you are logged in to the same account. I understand why this protocol is in place, however it has caused some frustrating scenarios for our team in the past. I also do not like that the default for someone joining a meeting is to show them on their camera.

Make the professional presentations and meeting in your business

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GoToMeeting is the best choice for those who have some kind of online meetings or presentations with lots of people in their companies. Network loading is not so visible even with more than 10 people, everything works fine, without lags and things like this. When I first installed this program and allocated about three hours to understand how it works, in the next one hour I was already doing something else because the system and supporting team easily helped me to configure everything in about 60 minutes.

Cons: I had the only one disappointed situation when I tried to make a record of one of the first meetings of our company and this record was not saved. Maybe it was my mistake, I am not sure, because it never happened again, but still it was unpleasantly.