# GoTo Meeting Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GoTo Meeting Software - reviews, pricing plans, popular comparisons to other Meeting products and more.

Source: https://www.capterra.com/p/163332/GoToMeeting

---

# 

 GoTo Meeting Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GoTo Meeting

## What is GoTo Meeting?

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Get a fast, easy and reliable professional solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

## What is GoTo Meeting used for?

[Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Screen Sharing](https://www.capterra.com/screen-sharing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 11,528 user reviews

Reviews sentiment

Positive

90%

Neutral

9%

Negative

1%

Pros & cons

Integrated team collaboration tools

Robust multi-channel communication

Recurring technical glitches

Frequent audio reliability issues

Starting price

$14

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Collaboration / 2025
-   Internal Communications / 2025
-   Meeting / 2025
-   Team Communication / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GoTo Meeting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.goto.com/&name=GoTo Meeting)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GoTo Meeting

4.4 (11,528)

VS.

[4.7 (24,118)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$14

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (11,516)

Ease Of Use

4.6 (22,673)

Value For Money

4.3 (7,001)

Value For Money

4.5 (15,240)

Customer Service

4.3 (6,529)

Customer Service

4.4 (13,501)

## GoTo Meeting alternatives

[4.2 (992)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (109)](https://www.capterra.com/p/197066/GoBrunch/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,042)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,599)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[View all alternatives](https://www.capterra.com/p/163332/GoToMeeting/alternatives/)

## FAQs about GoTo Meeting

Overview

### What problems does GoTo Meeting solve?

GoTo Meeting solves unreliable remote communication, costly travel, and slow webinar setup by giving teams secure video meetings, screen sharing, recordings, captions, and remote access in one place. Sales, training, IT support, education, and distributed operations teams benefit most when presenting products, troubleshooting devices, onboarding staff, or coordinating across locations and time zones.

Answer based on 3475 reviews

Overview

### Which roles and teams benefit most from GoTo Meeting?

GoTo Meeting is most used by business owners, executives, project managers, and office or operations teams that need reliable virtual meetings and client communication. Sales, consulting, and account teams use it for presentations and check-ins, while IT, software, and education professionals support remote collaboration, training, and instruction.

Answer based on 11378 reviews

Overview

### What company size and industries is GoTo Meeting built for?

GoTo Meeting is used by educators, healthcare providers, professional services, sales teams, government agencies, universities, researchers, and remote workers, with strongest adoption among small businesses at 67%. Its reviewer base is led by Computer Software at 9%, Information Technology and Services at 8%, and Marketing and Advertising at 6%.

Answer based on 11528 reviews

Features and Usability

### What are the key features of GoTo Meeting?

GoTo Meeting includes core meeting tools like video conferencing, screen sharing, call recording, scheduling, and recurring meeting rooms. Reviewers also highlight dial-in audio, presenter controls, and mobile access as key differentiators, especially for training, remote support, and joining meetings from different devices or locations.

Answer based on 5749 reviews

Pricing

### How much does it cost and what fees or limitations are included?

GoTo Meeting starts at $14/user/month for the Professional plan with 150 participants; Business costs 19/user/month billed annually for up to 250. A free trial is available. Reviewers call pricing reasonable for regular use and monthly flexibility, but some find it steep versus free alternatives, especially for occasional meetings.

Answer based on 1690 reviews

Integrations

### Which third-party tools and platforms does GoTo Meeting integrate with?

GoTo Meeting integrates with more than 20 third-party tools, including Microsoft Outlook, Google Calendar, Microsoft Teams, Gmail, Microsoft 365, Calendly, and Salesforce Sales Cloud. Reviewer mentions center on calendar and communication links, while the catalog also shows connections for collaboration, identity, and service tools such as Slack, Okta, and ServiceNow.

Answer based on 1098 reviews

Getting Started and Support

### How easy is it to onboard and train a team on GoTo Meeting?

GoTo Meeting is generally quick to onboard for most team members, with a simple join flow and intuitive basics that nontechnical users often learn fast. Training support includes videos. Reviewers say new hires and remote staff ramp up quickly, while administrators and teams unfamiliar with VoIP or setup details may need extra time.

Answer based on 817 reviews

Getting Started and Support

### What customer support options does GoTo Meeting offer, and how do users rate the experience?

GoTo Meeting offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users describe support as mixed: some report quick troubleshooting and helpful assistance, especially for technical issues, while others mention long hold times, escalations, vague answers, slower follow-up, and frustration with billing or account-related cases.

Answer based on 1471 reviews

Security

### How does GoTo Meeting handle data security and access control?

GoTo Meeting uses meeting encryption, password protection, PIN-based entry, invite-only or one-time links, SSO, meeting locks, waiting rooms, and host-controlled permissions to manage access. Hosts can approve join requests, mute or remove attendees, and limit screen sharing or chat. Some reviewers note optional passwords, limited granular controls, and occasional firewall or security-policy access issues.

Answer based on 411 reviews

## Who uses GoTo Meeting?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 233 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 233 reviews

Administrative

33%

Administrative

33%

Program & Project Management

11%

Strategy & Operations

11%

Human Resources

6%

Others

39%

Top industries

Based on 233 reviews

Hospital & Health Care

28%

Information Technology and Services

28%

Computer Software

20%

Education Management

12%

Other

12%

## Pros and Cons

Integrated team collaboration tools

92% positive reviews out of 782

Most reviewers describe team collaboration as efficient, with real-time document sharing, screen sharing, and group discussions.

Kevin J

Operations Project Coordinator, 1,001 - 5,000 employees.

"GoTo Meeting has made it possible for us to share updates and information which help keep everyone in the team updated."

Recurring technical glitches

54% negative reviews out of 1153

Some reviewers describe encountering software bugs, crashes, compatibility problems, and frequent updates that disrupt meeting flow.

Jonathan W

Director, 2 - 10 employees.

"The software is extremely glitchy and will often fail within meetings."

Robust multi-channel communication

94% positive reviews out of 609

Most users report communication tools support file sharing, video, and chat, facilitating clear, real-time interactions.

Cleophus V

Safety and Compliance Officer, 2 - 10 employees.

"GoTo Meeting has helped us streamline our communications and information sharing."

Frequent audio reliability issues

64% negative reviews out of 873

Some users report audio problems, including echo, unclear sound, and difficulty managing mute functions, especially with larger groups.

Ryan T

Automation Sales Engineer, 201 - 500 employees.

"It can be confusing for first time users to get audio working, and the delay on the screen share function is very noticable."

Versatile remote connectivity features

96% positive reviews out of 549

Most reviewers indicate remote access enables seamless meetings, troubleshooting, and collaboration from any location or device.

Patrick L

Head of Digital Marketing, 51 - 200 employees.

"The software gives you the ability to access your data from anywhere at any time on any device making it ideal for remote teams looking to stay connected no matter where they are located geographically."

Connectivity and speed limitations

76% negative reviews out of 761

Most reviewers find performance and speed depend heavily on internet quality, causing lag, delays, and slow loading during meetings.

Aniruddha T

Operations Support, 1,001 - 5,000 employees.

"It lowkey has lag issues and slow responsiveness which kind of makes it difficult during live meeting sessions to communicate."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Video Conferencing

4.6 (816)

59.19% of 816 reviewers that rated this feature as important or highly important

With this capability, you can hold virtual face-to-face meetings that foster engagement and collaboration. Users think video quality is consistently good, even on lower bandwidth, and value the easy setup, though some mention occasional connectivity or integration issues.

Screen Sharing

4.6 (797)

61.98% of 797 reviewers that rated this feature as important or highly important

GoTo Meeting gives you a smooth and flexible way to share your screen, making collaboration, presentations, and training more interactive. Reviewers appreciate its reliability, ease of use, and the ability to control who shares, noting minimal lag and clear visuals.

Mobile Access

4.4 (696)

53.30% of 696 reviewers that rated this feature as important or highly important

You can join or host meetings from anywhere using your mobile device. Reviewers appreciate the flexibility and convenience, saying the mobile app works well for most tasks, though some mention minor glitches or that managing all settings is easier on desktop.

Real-Time Chat

4.5 (474)

51.90% of 474 reviewers that rated this feature as important or highly important

GoTo Meeting offers real-time chat so you can communicate instantly during meetings. Some reviewers find it valuable for asking questions without interrupting, sharing links, and keeping discussions organized, though a few mention occasional confusion with private messaging.

Two Way Audio & Video

4.5 (388)

61.86% of 388 reviewers that rated this feature as important or highly important

This aspect helps you communicate clearly in meetings, interviews, and remote sessions. Reviewers indicate the audio and video quality is reliable and lag-free, enhancing engagement, though a few mention rare technical glitches or occasional sound issues.

File Sharing

4.3 (453)

47.46% of 453 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

GoTo Meeting 117 features

Define levels of authorization for access to specific files or systems

Track the status of discussed/agreed tasks

Integrates with Active Directory

Continuous profile-based stream of news and activity

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Ability to insert animations/transitions

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Ability to make voice calls within the system

Record audio or import/upload audio files

Supports audio files

Detect speech to highlight frame subjects

Use AI to convert voice into text automatically

Create backups and provide methods to recover deleted/lost data

Group collaboration to solve ideas in a productive and concentrated manner.

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Sub-room created within virtual meeting/class

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Digitally share pre-made materials and self-created content with others

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Share screens of either your computer's desktop or your browser tab with another computer

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Participants can alert the host if they have a question when they are muted

Manage, store and organize emails within the system or via third-party apps

Monitor and track what your employees are doing

Store photos of employees

Convert data into a code for security

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Virtual whiteboards allow instructors to share information with students in real-time

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews

Integration with LMS system

Password-protect and/or stop new participants from joining online meetings

Collection of images, videos and other digital content that can be used

Manage the process of planning and scheduling meetings, including agenda creation

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

You can join or host meetings from anywhere using your mobile device. Reviewers appreciate the flexibility and convenience, saying the mobile app works well for most tasks, though some mention minor glitches or that managing all settings is easier on desktop.

Share screens from your tablet or smartphone

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allow several participants to share screens simultaneously

Simultaneously record webcam and screen

Two-way actions and communication between multiple users in real time

Allow users to create, edit, and sort multiple notes

Record the audio of phone conversations for quality assurance purposes

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Transmit voice and other information digitally

Enable custom polls/voting to facilitate decision-making or increase engagement

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Allow one presenter to pass control of the screen sharing to another participant

Send messages to selected individual(s) from the entire audience

Tools to facilitate the production of information and promote efficiency

Plan and coordinate all the resources, costs and time needed to execute assignments

Estimate or forecast of a future scenario based on the study of present trends

Notify presenter that attendee wishes to speak

Preview and make real-time changes in the web content

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Broadcast live video streams

GoTo Meeting offers real-time chat so you can communicate instantly during meetings. Some reviewers find it valuable for asking questions without interrupting, sharing links, and keeping discussions organized, though a few mention occasional confusion with private messaging.

Record live video calls to play later

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Save a screenshot of your desktop as an image

Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience

Record and save a video file of what is happening on a computer screen

GoTo Meeting gives you a smooth and flexible way to share your screen, making collaboration, presentations, and training more interactive. Reviewers appreciate its reliability, ease of use, and the ability to control who shares, noting minimal lag and clear visuals.

Record active support and chat sessions for auditing and training

Use your computer as a phone device to make calls over the internet

Analyze, correct, and monitor speech for transcriptions or recordings

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Share only a specific tab on your desktop while continuing to work in other tabs without sharing them

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

View messages sent by both parties during the chat conversation

This aspect helps you communicate clearly in meetings, interviews, and remote sessions. Reviewers indicate the audio and video quality is reliable and lag-free, enhancing engagement, though a few mention rare technical glitches or occasional sound issues.

Presenter can see and hear participants and vice versa

Profiles of users providing basic information

Track revisions and updates made to files and navigate between different versions

Record and playback video calls

Chat with your counterparts over the video in real time

With this capability, you can hold virtual face-to-face meetings that foster engagement and collaboration. Users think video quality is consistently good, even on lower bandwidth, and value the easy setup, though some mention occasional connectivity or integration issues.

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

Allows users to view videos without downloading media files

Supports various video file formats

Upload or use pre-set virtual backgrounds during video meetings

Classes/sessions accessible via web browser of built-in video conferencing

Computer-based system that allows users to send and receive voice messages

Allows multiple users to simultaneously annotate on a digital whiteboard

Upload and share videos with an in-app YouTube integration

Get Advice

We can help you find the software with the features you need.

Features

4.4 (11,482)

4.4

Based on 11,482 reviews

## Pricing

Value for money

4.3 (7001)

Free Trial

[View pricing plan details](https://www.capterra.com/p/163332/GoToMeeting/pricing/)

Professional

$14.00

Per User,Per Month

It includes:

-   150 Participants
-   Breakout Rooms
-   Dial in Conference Line
-   HD Video
-   Screen Sharing
-   Unlimited Meetings
-   Web Audio

Business

$19.00

Per User,Per Month

It includes:

-   250 Participants
-   Drawing Tools
-   Slide to Pdf
-   Smart Assistant
-   Unlimited Cloud Recording

Value for money

4.3 (7,001)

4.3

Based on 7,001 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Procore](https://www.capterra.com/p/56250/Procore/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (6529)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6,529)

4.3

Based on 6,529 reviews

## User reviews

Overall rating

4.4

Based on 11,528 reviews

Filter by rating

5(6523)

4(3842)

3(997)

2(121)

1(45)

Mentioned topic

Sorted by most recent

Augusto C.

Professore di Diritto ed Economia

Primary/Secondary Education

### "GoToMeeting: La scelta affidabile per una didattica del diritto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2026

Nonostante l’impatto iniziale con l’interfaccia, GoToMeeting si rivela un alleato di rara affidabilità: quando la priorità è la qualità cristallina della lezione e la continuità del servizio, questo strumento brilla per costanza. Offre una cornice di lavoro seria e professionale che trasmette sicurezza e competenza, rendendo l'ambiente digitale un vero "studio" in cui il diritto viene trasmesso con chiarezza, precisione e senza il timore di cali di connessione, garantendo che ogni momento dedicato ai tuoi studenti sia tempo di valore assoluto.

Pros

GoToMeeting è uno strumento solido e ultra-affidabile per le lezioni a distanza: garantisce una connessione stabile e una condivisione dello schermo impeccabile, permettendoti di mostrare i tuoi materiali giuridici in alta definizione senza interruzioni. Grazie alle funzioni di registrazione e di lavagna virtuale, trasforma le lezioni online in sessioni interattive che lo studente può rivedere in ogni momento, massimizzando l’efficacia dell’apprendimento.

Cons

Il principale punto critico è l'interfaccia, che risulta meno intuitiva e moderna rispetto ad alternative più diffuse; questo può generare una piccola curva di apprendimento iniziale che richiede un po' di pazienza, sia per te che per i tuoi studenti, per padroneggiare tutti i comandi durante le prime chiamate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Matthew H.

Project Manager

Construction

### "Works, but not common software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

May 19, 2026

Pros

What I liked most about GoTo Meeting was the ease of use for video call and ability to send out invites easily.

Cons

What I liked least about GoTo Meeting was that not a lot of clients and collaborators were familiar with it so there was hesitancy to use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Admin

Accounting

### "Reliable and Simple Video Conferencing Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2026

My experience with GoTo Meeting has been very positive. It made virtual communication simple, stable, and efficient for day-to-day meetings.

Pros

GoTo Meeting is easy to use and provides stable, reliable video and audio quality for virtual meetings. Joining meetings is quick and straightforward, and the platform works well for both small and large teams.

Cons

The interface feels a bit basic compared to some newer tools, but it is still very functional and dependable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Davinee H.

Client Success Coordinator

Computer Software

### "GoTo Makes Team work easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 19, 2026

Still like the dashboard that allows whole team to see what is already scheduled. We have multiple departments who use GoTo and we rarely have any conflicts.

Pros

The fact that we have set meeting rooms that have their own links that do not change.This makes including new people super easy!

Cons

Not everyne is familiar and sometimes have har time joning. Often have to walk invitees through the steps. This is usually a user issue not a platform one but still cause some issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Stay home mom

Writing and Editing

### "Go to meeting software review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 19, 2026

Overall easy to navigate good internet connection throughout good picture and sound. Would recommend to someone who needs to do a virtual meeting.

Pros

Was very easy to learn how to use for beginners step by step easy process. Had good video quality and sound. Also kept good internet connection.

Cons

I liked everything about go to meeting just would like if you had the ability to add people to the meeting as the meeting is going on that would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

RAFI A.

Office manager

Accounting

### "goto meeting "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

overall we are very satisfied with the app and we would like to recommend to anyone who is looking for a nice app for appointment setting

Pros

it is very easy and accurate to schedule a meeting and join to the meeting at the same time it gives you options to change the schedule.

Cons

everything about this software is amazing and it fits the best to the business that we are in andworking now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Adriana l.

scheduler supervisor.

Hospital & Health Care

### "easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 3, 2026

I've been using Goto every day, and I don't have any problems with this software. The system works great.

Pros

easy to use, I never have isssues to connect, making my days a little easier, and the video call is super clear

Cons

I don't really have anything bad to say, according to my experience. No issues so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Lily H.

Data analyst

Information Technology and Services

### "Reliable and Easy to Use Video Conferencing Tool for Teams"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 11, 2026

I have used it for team meetings, client calls, and screen sharing sessions. It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up , reliable for video calls, and improves team productivity. Despite minor issues that's dependable solution for professional online meetings.

Pros

GoTo Meeting is a very easy to use and first time of the users video and audio quality is stable and clear that makes online meetings smooth or I liked the screen sharing feature a lot because it works without lag and helps in explaining things to clients and team members It provides good value for money compared to other meeting tools that Team collaboration is easy with chat, meeting links, and recording options and Scheduling meetings and joining with one click saves time and improves productivity.

Cons

Sometimes the mobile app feels a bit slow especially on low internet speed and Advanced features are limited in the basic plan that can be expensive for small teams or The interface looks slightly outdated compared to newer tools. Customer support is helpful but response time can be slow during peak hours.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bruce M.

Associate Broker

Real Estate

### "Meetings in simple manner"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 21, 2025

Pros

It provides a ton of options for creating meeting rooms. Even if the price seems high at first, its value comes when you need to connect many users. The video quality is high despite the wifi.

Cons

I find it more tricky compared to Zoom or Slack, for example. It would be better to add an AI to help us find different hidden options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Lena W.

Owner

Leisure, Travel & Tourism

### "Easy Peasy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

Easy to use and gather with friends and working colleague. Easy set up with one click you are in the meeting.

Pros

The easy click to use on the date you set it, you just click the link and you're in without any other hassle.

Cons

There's nothing I dislike even slightly about it so there are no cons I could list or name about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

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