# GoTo Meeting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GoTo Meeting the right Meeting solution for you? Explore 11528 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163332/GoToMeeting/reviews --- GoTo Meeting 4.4 (11528) [View alternatives](https://www.capterra.com/p/163332/GoToMeeting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GoTo Meeting Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Efficient team collaboration tools 92% positive reviews out of 782 Most reviewers find team collaboration features facilitate sharing, organizing meetings, and coordinating projects among distributed groups. Angelica P Owner, 11 - 50 employees. "This really helps in our business when in comes to collaborating with my employees." Recurring technical glitches 54% negative reviews out of 1153 Some reviewers describe bugs and issues like crashes, compatibility problems, and update-related disruptions affecting meeting reliability. Jonathan W Director, 2 - 10 employees. "The software is extremely glitchy and will often fail within meetings." Versatile communication platform 94% positive reviews out of 609 Most reviewers indicate communication tools enable seamless interaction, file sharing, and real-time discussions across locations. Cleophus V Safety and Compliance Officer, 2 - 10 employees. "GoTo Meeting has helped us streamline our communications and information sharing." Inconsistent audio quality 64% negative reviews out of 873 Reviewers feel audio problems occur often, such as echo, dropouts, unclear sound, and confusing mute controls during calls. Ryan T Automation Sales Engineer, 201 - 500 employees. "It can be confusing for first time users to get audio working, and the delay on the screen share function is very noticable." Comprehensive remote connectivity features 96% positive reviews out of 548 Most reviewers describe remote access as essential for connecting teams, troubleshooting, and supporting clients from anywhere. Patrick L Head of Digital Marketing, 51 - 200 employees. "The software gives you the ability to access your data from anywhere at any time on any device making it ideal for remote teams looking to stay connected no matter where they are located geographically." Frequent lag and slow performance 76% negative reviews out of 761 Most users report performance and speed issues, including lag, freezing, and delays during meetings, especially with unstable connections. Tamara A Customer service, 1,001 - 5,000 employees. "The fact that the logging in may take a while if you are using a different device and that the screen sharing may lag from time to time if the connection or the signal are not perfect." ## Showing most helpful reviews Showing 1-25 of 11528 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aditya S. Test Analyst Information Technology and Services Used the software for: 2+ years ### "A reliable Meeting tool for Personal and Professional use." March 10, 2025 4.0 My experience with the software has been good. I have used it for both personal and professional work and the quality of the video and the audio has been excellent. Numerous times I have been able to seamlessly connect with my colleagues and never miss out important information even when network speed was slow. Only downside is it's pricing and limitations with free version. Pros The quality of the video and audio is very good, even during low network speed the video quality never drops. Another good thing is how easy it is to use on cross platforms. Whether on mobile or on laptop. It work flawlessly. Cons Nothing on the product side, but it's free version does not offer as many features as paid version, which is a bummer as the paid version is expensive compared to other similar tools in the market Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) User interface was better and easier to understood in goto meeting Review Source BU Bailey U. Founder and Web Developer Design Used the software for: 2+ years ### "Robust Tool for Team Communication & A/V/W Conferencing that I Highly Trust" April 10, 2025 5.0 Pros GoTo Meeting allocates an extensive range of tools that allows me to save time by conducting corporate meetings online. Large file sharing online is another added advantage of GTM. Cons Ever since I incorporated GoTo Meeting, I have never experienced drawbacks and it is over five years now. Switched from [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[Livestorm](https://www.capterra.com/p/153937/Livestorm/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) GoTo Meeting has robust VoIP features unlike alternatives. Review Source VR Verified Reviewer Admin Accounting Used the software for: 6-12 months ### "Reliable and Simple Video Conferencing Tool" May 9, 2026 5.0 My experience with GoTo Meeting has been very positive. It made virtual communication simple, stable, and efficient for day-to-day meetings. Pros GoTo Meeting is easy to use and provides stable, reliable video and audio quality for virtual meetings. Joining meetings is quick and straightforward, and the platform works well for both small and large teams. Cons The interface feels a bit basic compared to some newer tools, but it is still very functional and dependable. Review Source Sarah A. Account Supervisor Marketing and Advertising Used the software for: 2+ years ### "GoToMeeting is a good tool, but needs but there's room for improvement" October 30, 2019 3.0 The overall benefit for my team is avoiding travel to meet or present to our clients. For us, GoToMeeting is usually reliable and we're able to schedule meetings quickly and meet as much or as often as we want. Pros This software allows my team to meet with our clients and partners at anytime, no matter where they are. The ability to screen share also allows us to present to our clients and control theses presentations. Cons GoToMeeting is clunky, it looks dated and it is not the easiest to use. Many times clients have difficulty downloading, becoming the presenter or learning how to operate it quickly. Review Source AL Adriana L. scheduler supervisor. Hospital & Health Care Used the software for: 2+ years ### "easy to use " March 3, 2026 5.0 I've been using Goto every day, and I don't have any problems with this software. The system works great. Pros easy to use, I never have isssues to connect, making my days a little easier, and the video call is super clear Cons I don't really have anything bad to say, according to my experience. No issues so far. Review Source SC Shelby C. Attorney Law Practice Used the software for: 6-12 months ### "I Love Unlimited Storage!" January 16, 2025 5.0 GoTo Meeting is one app I can't go without. The need for in depth conversation can arise multiple times with each client. GoTo has the personal feel of meeting face to face without the inconvenience of asking clients to come to the office. Starting a call is almost as easy as a phone call. I get an affordable price and great features. If you need or want to save your call recordings within the app, this is the one I recommend. GoTo Meeting is secure too. Pros GoTo Meeting is an affordable and reliable app for video calls and conferences. The app pretty much always works as expected. Anything that does arise can be expedited by using the 24/7 phone support. Setup was minimal even for me as an account holder. Clients aren't required to create an account and GoTo Meeting is available on every platform I'm aware of. All of the tools and features are easy to use. The interface is simple, also easy to use. Personally, I love the unlimited storage GoTo Meeting provides. Saving the call recording is important and useful to me. The saved files are easy to find as well. Multiple users and/or devices are permitted under one subscription. In app messaging and Private Messaging is something else I really love. Another standout feature for me was the fade feature with the on screen pen. I can highlight a portion of my screen, then without further action it will fade and the client can see the whole screen without obstruction. It's also worth mentioning that I can share my entire screen or only a specific window. Cons GoTo Meeting is affordable, however I wish there were a broader range of plans. I pay for features I don't really need just to get the unlimited cloud storage. I'd prefer to see it available as an add on to the standard plan. While it's not something I use often, I do want a good whiteboard added in GoTo. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing GoTo Meeting GoTo meeting has a cleaner UI without features I don't need and probably wouldn't use. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) GoTo meeting offered features I wanted that were not included in Skype. Review Source CM Christian M. Customer service specialist Consumer Services Used the software for: 1-2 years ### "Run safe, secure meetings with Go To meeting." February 24, 2025 5.0 We are all happy and excited to use it. A successful experience. Pros It's very much affordable and legit. Meeting are now in a simplified version. A virtual meeting platform designed to satisfy and connect it's users. Quick and easy to access more than ever. You don't want to miss out. Cons Nothing at all. It worked perfectly for us. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) It does glitch sometimes which irritates me a lot Review Source VR Verified Reviewer IT Consultant Information Technology and Services Used the software for: 1-2 years ### "Web meetings on GoTo" April 30, 2025 4.0 I've hosted and attended a few meetings in GoTo and they have all gone smoothly. The only complaint would be that it take a little while to get going. Pros GoTo Meeting has clear reliable audio and video. Cons GoTo Meeting is one of the early products in the online meeting space but the new site, and account management system is a bit cumbersome. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing GoTo Meeting Have known it for some time and have used it for several years and find it useful when working with other users that are familiar with it. Review Source Himaanshu L. Team Lead - Customer Success Computer Software Used the software for: Less than 6 months ### "Excellent tool for quality meetings." January 13, 2025 4.0 Overall, it has been an excellent experience using it for our virtual meetings. Pros GoTo meeting is easy to use, and the audio and video quality is excellent. Cons Little costlier as compared to similar tools in the market. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) We switched due to the complexity, cost and features. Review Source MH Matthew H. Project Manager Construction Used the software for: 6-12 months ### "Works, but not common software" May 19, 2026 4.0 Pros What I liked most about GoTo Meeting was the ease of use for video call and ability to send out invites easily. Cons What I liked least about GoTo Meeting was that not a lot of clients and collaborators were familiar with it so there was hesitancy to use it. Review Source SC Stefano C. Logistics Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "A Smart Online Meeting Solution " September 22, 2024 5.0 Pros For online meetings and effective communication, Join.Me offers great features. The simplicity of Join.Me is what I like most - it is affordable too. Cons With Join.Me, there is practically nothing to complain about. It delivers. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) Join.Me is not only simple but also affordable and delivers as a an Online Meeting solution. Review Source RC Rosa C. HR Manager Hospital & Health Care Used the software for: 1-2 years ### "A Great Web Conferencing Solution " September 16, 2024 5.0 Pros For online meetings, audio and video calls, GoTo Meeting delivers and I like the audio/video quality as well as easy controls. Cons With GoTo Meeting, everything works. No malfunctioning to report. Switched from [2meetup](https://www.capterra.com/p/10004113/2meetup/)[ClickShare Conference](https://www.capterra.com/p/200559/ClickShare-Conference/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ACALL MEETING](https://www.capterra.com/p/266500/ACALL-MEETING/)[Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) GoTo Meeting is more versatile, functional and cost friendly. Review Source CV Cleophus V. Safety and Compliance Officer Architecture & Planning Used the software for: 2+ years ### "GoTo Meeting aids better and more efficient meetings." July 7, 2025 5.0 The experience with GoTo Meeting has been marvelous. GoTo Meeting has made it possible to attend our regular meetings virtually which has made our team communications very effective. GoTo Meeting has helped us streamline our communications and information sharing. Pros GoTo Meeting is easy to use and the meeting user interface is very sleek making it east to join meetings. GoTo Meeting advanced data safety and security features ensure our safe communications and secure information sharing. GoTo Meeting has meeting summary tool that help summarize our meeting discussions to get the key points that was discussed. Cons GoTo Meeting is easy to use and the user support has been very reliable. I have not found any aspect about GoTo Meeting that has not fit my needs. There are no cons. Review Source BS Brooke S. Sales Representative Consumer Goods Used the software for: 2+ years ### "GoTo Meeting brings awakening in the world of meetings by giving a safe haven for online meetings." April 9, 2025 5.0 It has been a successful experience using GoTo Meeting to plan for meetings with customers to discuss sales. GoTo Meeting has revolutionized our way of doing business by allowing us to meet our customers in a virtual room rather than having to travel to meet them physically. It help us to have interactive discussions with customers abd this way, we are able to close our sales deals more quickly. Pros GoTo Meeting has the most advanced privacy features which makes it the safest platform to have online meeting discussions with customers. I like how simple the meeting interface is as it makes it easy to control meetings and for all audiences to take part of the meeting. Having the meeting recording function makes it easy to playback previous meeting discussions for clarifications. GoTo Meeting has a live chat function that allow everyone in the meeting to easily contribute during the meeting. Cons My experience with GoTo Meeting has been spotless and am glad not to have anything negative to report about. Review Source LK Leah K. Project Assistant Construction Used the software for: 2+ years ### "GoTo Meetings is a Decent Alternative for Video Conferencing" April 29, 2025 4.0 Overall, the experience is positive. For those that have used similar products, this is very much the same and found the initial meeting start to be much easier than Teams, and keeps the person that initiated the meeting as the one that can start the meeting. Pros GoTo Meeting is easy to use and offers screen sharing and video conferencing for collaboration on projects, or meetings. For those that do not use Microsoft products, this is a great alternative. Cons At times the audio was hard to hear and there were meetings that were disconnected with seemingly no reason since the connection to servers and the internet were not impacted. Review Source CC Chad C. District Manager Oil & Energy Used the software for: 2+ years ### "GoTo Meeting has the safest virtual space for online meetings." February 4, 2025 5.0 GoTo Meeting has been a key solution to our meeting needs by providing us with a secure virtual space for holding our online meetings. It has been a very smooth and user-friendly experience working with GoTo Meeting. It makes it easy to join meetings and hold discussions virtually from any place without the need to travel to any meeting room. Pros GoTo Meeting is so easy to use and the interface is user-friendly making it convenient for anyone to join meetings. It has very advanced privacy and data protection features that keep all our meetings safeguarded against any kind of unauthorized access. GoTo Meeting offers us with very fantastic video and audio qualities which makes our conversations very clear and seamless. The background noise suppression tool allows us to eliminate any disruptions from the background noise. GoTo Meeting has excellent presentations tools like screen sharing and live chatting that allows us to have very lively presentation sessions. Cons GoTo Meeting has ticked all boxes. There has never been anything about it that does not sit right with us. All features works flawlessly. Review Source JD Jesse D. Co-Founder Media Production Used the software for: 1-2 years ### "Go to Cloud Meeting with GoTOMeeting Tool" January 28, 2025 5.0 Online BM meeting scheduling and team messaging.file sharing with ease. Pros Capable of scheduling online meeting sessions,team collaboration and file sharing. Agile screen sharing and unlimited recording. Cons Nothing to raise, it has it it all, I like it. Review Source RC Rebecca C. Design and Sales Manager Construction Used the software for: 2+ years ### "GoTo Meeting is the most efficient modern online meeting product." November 25, 2024 5.0 GoTo Meeting has made it so easy for us to solve our meeting needs by giving us safe virtual meeting rooms to hold our meetings online. It has really saved us from all the work of planning for physical meetings and has made it possible for us to meet quickly at any given time. With GoTo Meeting, our online meetings has been very effective and interactive. Pros GoTo Meeting has very advanced privacy and security features that give us the confidence to hold our private meetings virtually. I like how simple and straightforward it is to join a meeting with GoTo Meeting with just clicking the meeting link. Its video and audio quality are super clear allowing everyone in the meeting to capture all that is been shared and said during the meeting. GoTo Meeting offers a instant chatting function that allows us to share information during meetings without having to disrupt the speaker. Its screen sharing function help us to easily do online presentations during meetings. Cons GoTo Meeting has not failed to impress us in any way. All we have needed from it has been delivered so no dislikes. Review Source MS Meg S. Payroll &benefits Medical Devices Used the software for: 2+ years ### "Great screen share software" August 31, 2019 5.0 We have used it for software errors or when something isnt working as expected. It is great so that someone else has access to the other screen and computer. Pros This is awesome screen share software that allows someone else to help with your software or computer or for you to help with theirs. Truly love this product. Very easy to use and end as needed. Cons Absolutely nothing. I have had to problems with this software and very much enjoy using it. There are truly no issues with this software. Review Source JF Joe F. Associate Professor of Law Higher Education Used the software for: 2+ years ### "GoTo Meeting offers the most secure and efficient virtual meeting space." October 15, 2024 5.0 It has been a very good overall experience with GoTo Meeting. It allows us to attend our meetings virtually rather than on our board rooms. GoTo Meeting provides with incredible meeting features that allows us to have very clear meeting sessions. GoTo Meeting allowed us to turn into e-learning by helping us to offer our lectures through virtual classrooms. Pros GoTo Meeting offers very high quality video definition and clear audio that makes meeting communications very clear to everyone. It has an incredible chatting function that help engage the audience without interrupting the one speaking during a meeting. GoTo Meeting also has a background noise suppression function that help remove any background interruptions during a meeting. It has powerful security features that makes the meeting a safe and private space for having even the most confidential discussions. Cons Luckily for us, we have not yet encountered any major technical issues with GoTo Meeting. Everything for now is very perfect. Review Source VC Victoria C. Marketing Coordinator Computer Software Used the software for: 2+ years ### "My GoTo Meeting Experience" December 17, 2024 4.0 The learning curve it's pretty easy and with the latest updates the platform has improved considerably. Pros The integration with HubSpot is extremely easy and convenient as well as the overall setup within GoTo Meeting. Straight forward when using the platform for the first time. Cons Managing participants and the different communication is more robust than with other webinar platforms. The video recording doesn't show the presenter, only the slides and I would like the option to see the host as well in the recording. We needed to run webinar series and GoTo Meeting didn't have this feature available. Review Source GG George G. Sales and Marketing Specialist Hospital & Health Care Used the software for: 2+ years ### "GoTo Meetings never disappoints " September 10, 2024 5.0 Overall we get an opportunity to communicate with clients,conduct webinars and perform other tasks irrespective of the distance. Pros I enjoy using GoTo Meeting since it is and efficient medium of video conferencing with sound and screen quality.It is easy to use and it accommodates large meeting thus enhancing collaboration. Cons There can be minor connection problems and delays in the audio and video calls during meetings mostly when our internet is kinda slow. Review Source VR Verified Reviewer Digital Marketing Supervisor Automotive Used the software for: 6-12 months ### "Lagging Streaming" July 7, 2019 3.0 Pros \- Not that much to be honest - When it works: the user is able to really quickly screenshot our presentation which is useful for them Cons \- So laggy when streaming our video and the phone line has frequent issues as well Review Source TVW Tim Van W. Senior Project Supervisor Higher Education Used the software for: 2+ years ### "GoTo Meeting is the go-to virtually conferencing space with great security." August 13, 2024 5.0 GoTo Meeting has given us a superior online conferencing space that allows us to meet virtually instead of using our halls. It has made it possible for us to hold even the most confidential meetings from the convenience of our devices with making any travelling. GoTo Meeting top quality meeting functions gives our meetings excellent clarity in both audio and video making our conversations very smooth. Pros The audio and video quality when attending meetings with GoTo Meeting are very top-notch with great clarity any sync. It also has very advanced privacy and security tools that gives maximum privacy to our confidential meetings. The in-meeting chat function allows us to engage during meetings making our meeting sessions very active and lively. Cons GoTo Meeting has always been spot on without giving us any challenges. Nothing about it is hard to like. Review Source SR Shannon R. Marketing Programs Manager Computer Software Used the software for: 6-12 months ### "GoTo Meeting Does What You Need" February 21, 2025 4.0 Pros Simple sign-up/registration process to understand. Cons Limited customisation/functionality - not the most intuitive when going live. Review Source Similar Products Featured ## Related categories [Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Virtual Classroom](https://www.capterra.com/virtual-classroom-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.