# GoTo Meeting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GoTo Meeting the right Meeting solution for you? Explore 11531 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163332/GoToMeeting/reviews --- GoTo Meeting 4.4 (11531) [View alternatives](https://www.capterra.com/p/163332/GoToMeeting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 11th, 2026 # Reviews of GoTo Meeting Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews LH Lily H Data analystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up , reliable for video calls, and improves team productivity. Despite minor issues that's dependable solution for professional online meetings.“ January 11, 2026 AP Ashley P HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “Our primary challenge was occasional connectivity and audio issues. While these problems were not frequent enough to significantly disrupt operations, there were instances where participants experienced audio quality concerns or connection instability that affected the meeting experience.“ June 10, 2026 AP Ashley P HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “The software is intuitive, easy to navigate, and provides the essential features needed to host internal meetings, client calls, interviews, and virtual collaboration sessions.“ June 10, 2026 Cristin H Office managerAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Additionally, the user interface feels a bit dated compared to newer collaboration platforms, and setting up breakout rooms is not as intuitive as it could be“ June 30, 2026 Samuel L Mortgage Loan OfficerBanking, 51 - 200 employeesUsed the software for: More than 2 years. “GoTo Meeting also enable us to document meetings and provide a record of discussions which help maintain a clear and organized record of our interactions with clients.“ April 11, 2025 BS Bryan S MgrHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Some users find GoToMeeting challenging for newcomers due to its limited video settings, which only offer basic virtual backgrounds and blurring.“ September 23, 2024 ML Michael L Shipping and Receiving SupervisorInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “With its exceptional engagement features which includes an in-meeting chat box, GoTo Meeting allows me to have a similar meeting experience as i would with physical meet ups.“ April 25, 2025 HM Harish M Technical RecruiterInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “the interface looks a bit old. and sometimes people have to download a small app to join which is annoying for them.“ July 15, 2025 ## Showing most helpful reviews Showing 1-25 of 11531 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cristin H. Office manager Automotive Used the software for: 1-2 years ### "Reliable and secure corporate conferencing with room for UI modernization" June 30, 2026 4.0 Overall, go to meeting serves as a dependable, highly secure tool for our corporate communication needs. Well it lacks some of the modern atheistic flares of its competitors, it makes up for it with excellent up time, strong encryption, and constant quality Pros The platform is exceptionally stable and reliable for hosting large team meetings. Auto and video quality remain clear even on weaker connections. I also appreciate the secure, straightforward process for external clients joining a call without needing a complex setup Cons The desktop application can be resource heavy and slow down older computers during screen sharing. Additionally, the user interface feels a bit dated compared to newer collaboration platforms, and setting up breakout rooms is not as intuitive as it could be Review Source Aditya S. Test Analyst Information Technology and Services Used the software for: 2+ years ### "A reliable Meeting tool for Personal and Professional use." March 10, 2025 4.0 My experience with the software has been good. I have used it for both personal and professional work and the quality of the video and the audio has been excellent. Numerous times I have been able to seamlessly connect with my colleagues and never miss out important information even when network speed was slow. Only downside is it's pricing and limitations with free version. Pros The quality of the video and audio is very good, even during low network speed the video quality never drops. Another good thing is how easy it is to use on cross platforms. Whether on mobile or on laptop. It work flawlessly. Cons Nothing on the product side, but it's free version does not offer as many features as paid version, which is a bummer as the paid version is expensive compared to other similar tools in the market Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) User interface was better and easier to understood in goto meeting Review Source AP Ashley P. HR Manager Maritime Used the software for: 2+ years ### "Affordable, Easy-to-Use Meeting Platform with Good Core Features" June 10, 2026 4.0 Overall, GoTo Meeting delivers a straightforward, user-friendly virtual meeting solution at a reasonable price point. For organizations seeking a dependable conferencing platform without the complexity or cost of some enterprise alternatives, it is certainly worth considering. Pros GoTo Meeting has been a reliable and cost-effective virtual meeting platform for our organization. The software is intuitive, easy to navigate, and provides the essential features needed to host internal meetings, client calls, interviews, and virtual collaboration sessions. The dashboard is well organized, making it simple to schedule meetings, manage attendees, and access recordings and meeting information. One of the biggest advantages of GoTo Meeting is the value it provides for the cost. Compared to some competing platforms, it offers a strong feature set without requiring a significant investment. Both administrators and end users can get up and running quickly with minimal training, which helped drive adoption within our organization. Pros: Easy to use for both hosts and attendees Intuitive and well-organized dashboard Good value for the cost Quick meeting setup and scheduling Reliable core meeting and screen-sharing functionality Minimal training required for users Cons Our primary challenge was occasional connectivity and audio issues. While these problems were not frequent enough to significantly disrupt operations, there were instances where participants experienced audio quality concerns or connection instability that affected the meeting experience. Fortunately, these issues were generally temporary and did not outweigh the platform's overall benefits. Cons: Occasional audio quality issues Periodic connectivity challenges for some participants User interface is functional but not as modern as some competitors Fewer advanced collaboration features than some enterprise meeting platforms Review Source Sarah A. Account Supervisor Marketing and Advertising Used the software for: 2+ years ### "GoToMeeting is a good tool, but needs but there's room for improvement" October 30, 2019 3.0 The overall benefit for my team is avoiding travel to meet or present to our clients. For us, GoToMeeting is usually reliable and we're able to schedule meetings quickly and meet as much or as often as we want. Pros This software allows my team to meet with our clients and partners at anytime, no matter where they are. The ability to screen share also allows us to present to our clients and control theses presentations. Cons GoToMeeting is clunky, it looks dated and it is not the easiest to use. Many times clients have difficulty downloading, becoming the presenter or learning how to operate it quickly. Review Source BU Bailey U. Founder and Web Developer Design Used the software for: 2+ years ### "Robust Tool for Team Communication & A/V/W Conferencing that I Highly Trust" April 10, 2025 5.0 Pros GoTo Meeting allocates an extensive range of tools that allows me to save time by conducting corporate meetings online. Large file sharing online is another added advantage of GTM. Cons Ever since I incorporated GoTo Meeting, I have never experienced drawbacks and it is over five years now. Switched from [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[Livestorm](https://www.capterra.com/p/153937/Livestorm/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) GoTo Meeting has robust VoIP features unlike alternatives. Review Source SC Shelby C. Attorney Law Practice Used the software for: 6-12 months ### "I Love Unlimited Storage!" January 16, 2025 5.0 GoTo Meeting is one app I can't go without. The need for in depth conversation can arise multiple times with each client. GoTo has the personal feel of meeting face to face without the inconvenience of asking clients to come to the office. Starting a call is almost as easy as a phone call. I get an affordable price and great features. If you need or want to save your call recordings within the app, this is the one I recommend. GoTo Meeting is secure too. Pros GoTo Meeting is an affordable and reliable app for video calls and conferences. The app pretty much always works as expected. Anything that does arise can be expedited by using the 24/7 phone support. Setup was minimal even for me as an account holder. Clients aren't required to create an account and GoTo Meeting is available on every platform I'm aware of. All of the tools and features are easy to use. The interface is simple, also easy to use. Personally, I love the unlimited storage GoTo Meeting provides. Saving the call recording is important and useful to me. The saved files are easy to find as well. Multiple users and/or devices are permitted under one subscription. In app messaging and Private Messaging is something else I really love. Another standout feature for me was the fade feature with the on screen pen. I can highlight a portion of my screen, then without further action it will fade and the client can see the whole screen without obstruction. It's also worth mentioning that I can share my entire screen or only a specific window. Cons GoTo Meeting is affordable, however I wish there were a broader range of plans. I pay for features I don't really need just to get the unlimited cloud storage. I'd prefer to see it available as an add on to the standard plan. While it's not something I use often, I do want a good whiteboard added in GoTo. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing GoTo Meeting GoTo meeting has a cleaner UI without features I don't need and probably wouldn't use. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) GoTo meeting offered features I wanted that were not included in Skype. Review Source CM Christian M. Customer service specialist Consumer Services Used the software for: 1-2 years ### "Run safe, secure meetings with Go To meeting." February 24, 2025 5.0 We are all happy and excited to use it. A successful experience. Pros It's very much affordable and legit. Meeting are now in a simplified version. A virtual meeting platform designed to satisfy and connect it's users. Quick and easy to access more than ever. You don't want to miss out. Cons Nothing at all. It worked perfectly for us. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) It does glitch sometimes which irritates me a lot Review Source VR Verified Reviewer IT Consultant Information Technology and Services Used the software for: 1-2 years ### "Web meetings on GoTo" April 30, 2025 4.0 I've hosted and attended a few meetings in GoTo and they have all gone smoothly. The only complaint would be that it take a little while to get going. Pros GoTo Meeting has clear reliable audio and video. Cons GoTo Meeting is one of the early products in the online meeting space but the new site, and account management system is a bit cumbersome. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing GoTo Meeting Have known it for some time and have used it for several years and find it useful when working with other users that are familiar with it. Review Source Himaanshu L. Team Lead - Customer Success Computer Software Used the software for: Less than 6 months ### "Excellent tool for quality meetings." January 13, 2025 4.0 Overall, it has been an excellent experience using it for our virtual meetings. Pros GoTo meeting is easy to use, and the audio and video quality is excellent. Cons Little costlier as compared to similar tools in the market. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) We switched due to the complexity, cost and features. Review Source MH Matthew H. Project Manager Construction Used the software for: 6-12 months ### "Works, but not common software" May 19, 2026 4.0 Pros What I liked most about GoTo Meeting was the ease of use for video call and ability to send out invites easily. Cons What I liked least about GoTo Meeting was that not a lot of clients and collaborators were familiar with it so there was hesitancy to use it. Review Source VR Verified Reviewer Administration and Finance Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "GOTO MEETING, A RELIABLE MEETING SOFTWARE " November 20, 2024 5.0 Go To Meeting is an affordable software with simple features that are very easy to understand. It provides all of the meeting features, resolves bandwith concerns, and has outstanding audio/video quality. Pros The automatic transcript makes it easy to pick in case of a fast-talking speaker or someone with a different accent. Easy to set up, it's a smart and extremely powerful tool that requires no training to use. It has the best audio, great image quality, great sound, and the ability to share the screen. Cons There is nothing i like least about GO-to meeting Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Go To Meeting has a straightforward, user-friendly interface designed for hosting and attending meetings; it is easy to schedule and join meetings. Ms Teams has a more complex interface due to its wide range of features. Review Source KC Katie C. Admin Marketing and Advertising Used the software for: 2+ years ### "GoTo Meeting is a simple and quick solution for virtual conferencing" October 1, 2024 5.0 We used GoTo Meeting for about 5 years in our business. It allowed us to host live training, webinars and meetings for over 150 participants at a given time. We enjoyed the platform and its features and it was easy for our participants to access as well. Pros GoTo Meeting was an incredible video conferencing tool for our team. It allowed us to host virtual meetings with our internal team and clients which created flexibility and greater productivity. Cons GoTo Meeting can be expensive if upgrading your package to include more participants to your meeting. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing GoTo Meeting We chose GoTo Meeting because it was cheaper at the time of our initial search. Review Source LD Laura D. Medical coder Hospital & Health Care Used the software for: 2+ years ### "GoTo Meeting" October 27, 2024 5.0 Using GoTo Meeting is pretty seamless. It is easy to set up meetings and send out invitations. I deal with patient medical records and GoTo Meeting allows us to do training calls and updates that are secure and encrypted so our sensitive information is protected. Pros GoTo Meeting has high standards when it comes to privacy, security, and data encryption, which is necessary to protect confidential health and medical records in my line of work. Cons The switch from Zoom to GoTo Meeting was a bit challenging at first because I had to learn a new system, but the pros outweigh the cons. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Better security and data encryption for added protection. Review Source JS John S. GM Construction Used the software for: 2+ years ### "More professional experience" September 25, 2024 5.0 I feel that GoTo Meeting is very easy to use. My favorite part about it is that it gives more of a professional and business feel. I feel that many people use other platforms for personal life as well as business. I feel that when we use GoTo Meeting, it indicates a professional setting. Pros I like the professional display as well as the professional invitation link. Cons I did not like the brand recognition by others. I feel that some others believe that zoom and GoTo are the same product when they are not. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Meet Me](https://www.capterra.com/p/178002/MEETME/) I had experience with GoTo Meeting when it was a Citrix product. I feel it is more professional. Review Source RH Raylon H. Business Development Manager Environmental Services Used the software for: 6-12 months ### "GoTo - Your "Go To" VOiP meeting system" July 15, 2025 4.0 The Go To experience has been overall well. We have not had many discrepancies or negatives that have drew our focus elsewhere. This is the first software our company has used. Pros GoTo is great for our companies telecommunication set up. The platform enables our logistics, sales, and marketing teams to comply and operate within federal guidelines. Cons Go To can sometimes be difficult for external users to manage, log in to join calls, or save information discussed in meetings such as powerpoints or PDF documents. Review Source AM Andrew M. Owner Design Used the software for: 2+ years ### "Most Sophisticated Tool for A/V/W Conferencing " April 17, 2025 5.0 My experience with Join.Me has been remarkable - boosting internal communications and conduct corporate meetings online are the key benefits that I relish. Pros I started using Join.Me in 2019. I like that it has an iOS mobile application that I use from anywhere over the internet to send and receive direct messages and conduct video calls over the internet. Cons Join.Me is among the flawless tools that I have used for an extended duration now. I crown it since it accomplishes all my needs. Review Source JD Jesse D. Co-Founder Media Production Used the software for: 1-2 years ### "Go to Cloud Meeting with GoTOMeeting Tool" January 28, 2025 5.0 Online BM meeting scheduling and team messaging.file sharing with ease. Pros Capable of scheduling online meeting sessions,team collaboration and file sharing. Agile screen sharing and unlimited recording. Cons Nothing to raise, it has it it all, I like it. Review Source KP Kuppam P. Business Analyst Information Technology and Services Used the software for: 6-12 months ### "a success for calls to family." June 17, 2025 4.0 With steady connections for large groups, goto meets the video beats of the meeting for family video chats with Whatsapp. Here is our computerized family tree. Pros Even with ten of us, the HD audio helps grandma's stories to be absolutely clear. On calls, I may add fun by sharing pictures via screen-sharing. Cons The setup's challenging for non-techy family since it requires app downloads. Kids find it too serious without the entertaining elements like filters. Review Source CS Christie S. Meetings Director Civic & Social Organization Used the software for: 1-2 years ### "When GoTo is your app you get going" June 19, 2025 5.0 My over all experience is good. With anything there are always mishaps. It’s a easy enough platform to use Pros It allows us to record the entire committee meetings and when we are transcribing it makes it easier for missed ideas Cons If the internet drops we lose our meeting recording. This is where I wish it was available off line as well in case if these instances. Review Source HW Hsiang-Hua W. counseling Mental Health Care Used the software for: I used a free trial ### "Easy to use" April 3, 2025 4.0 I enjoy it when I used it but eventually I need more functions for my job. Pros I like it was easy to use and does not require a lot to sign up. Cons It is not as easy to use as other meeting apps. Review Source JF Joe F. Associate Professor of Law Higher Education Used the software for: 2+ years ### "GoTo Meeting offers the most secure and efficient virtual meeting space." October 15, 2024 5.0 It has been a very good overall experience with GoTo Meeting. It allows us to attend our meetings virtually rather than on our board rooms. GoTo Meeting provides with incredible meeting features that allows us to have very clear meeting sessions. GoTo Meeting allowed us to turn into e-learning by helping us to offer our lectures through virtual classrooms. Pros GoTo Meeting offers very high quality video definition and clear audio that makes meeting communications very clear to everyone. It has an incredible chatting function that help engage the audience without interrupting the one speaking during a meeting. GoTo Meeting also has a background noise suppression function that help remove any background interruptions during a meeting. It has powerful security features that makes the meeting a safe and private space for having even the most confidential discussions. Cons Luckily for us, we have not yet encountered any major technical issues with GoTo Meeting. Everything for now is very perfect. Review Source JB Jason B. Operations Process Manager Construction Used the software for: 6-12 months ### "Jason GoTo Meeting Review" March 26, 2025 4.0 Overall good experience. The integration with your calendar is a plus. Pros It integrates well with calendars and email for easy scheduling. Cons The mobile app can sometimes experience lag or disconnections during longer sessions. Review Source AT Aniruddha T. Operations Support Mechanical or Industrial Engineering Used the software for: 2+ years ### "Meetings Enhance with a Stable UI" September 30, 2024 4.0 All in all, it has been a great tool to use and I love it as it is cheap and reliable software which offers almost all the features and capabilities that any current interactive and collaborative software would do. Also the compact and slick interface is a key pick for this software. Pros This has been a great software since our initial use begun on it. The software offers nice and stable features to collaborate and interact within internal and also with different business units within the company. Cons It lowkey has lag issues and slow responsiveness which kind of makes it difficult during live meeting sessions to communicate. I have also encountered some lags whenever any attachments are sent. Review Source GG George G. Sales and Marketing Specialist Hospital & Health Care Used the software for: 2+ years ### "GoTo Meetings never disappoints " September 10, 2024 5.0 Overall we get an opportunity to communicate with clients,conduct webinars and perform other tasks irrespective of the distance. Pros I enjoy using GoTo Meeting since it is and efficient medium of video conferencing with sound and screen quality.It is easy to use and it accommodates large meeting thus enhancing collaboration. Cons There can be minor connection problems and delays in the audio and video calls during meetings mostly when our internet is kinda slow. Review Source SC Sandra C. Customer Service Officer Real Estate Used the software for: 2+ years ### "The ideal tool to run Meetings" September 8, 2024 5.0 Pros GoTo Meeting is quite simple to use.I haven't faced much issue yet while being on 1000+ meetings so far. Meetings are mandatory in our organization and this tool is the best tool we've used so far for conducting meetings. Cons I do not dislike anything about GoTo Meeting. Review Source Similar Products Featured ## Related categories [Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Virtual Classroom](https://www.capterra.com/virtual-classroom-software/)[Screen Sharing](https://www.capterra.com/screen-sharing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.