# GoTo Meeting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GoTo Meeting the right Meeting solution for you? Explore 11531 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163332/GoToMeeting/reviews/ --- GoTo Meeting 4.4 (11531) [View alternatives](https://www.capterra.com/p/163332/GoToMeeting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of GoTo Meeting Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews LH Lily H Data analystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up , reliable for video calls, and improves team productivity. Despite minor issues that's dependable solution for professional online meetings.“ January 11, 2026 AP Ashley P HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “Our primary challenge was occasional connectivity and audio issues. While these problems were not frequent enough to significantly disrupt operations, there were instances where participants experienced audio quality concerns or connection instability that affected the meeting experience.“ June 10, 2026 AP Ashley P HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “The software is intuitive, easy to navigate, and provides the essential features needed to host internal meetings, client calls, interviews, and virtual collaboration sessions.“ June 10, 2026 Cristin H Office managerAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Additionally, the user interface feels a bit dated compared to newer collaboration platforms, and setting up breakout rooms is not as intuitive as it could be“ June 30, 2026 Samuel L Mortgage Loan OfficerBanking, 51 - 200 employeesUsed the software for: More than 2 years. “GoTo Meeting also enable us to document meetings and provide a record of discussions which help maintain a clear and organized record of our interactions with clients.“ April 11, 2025 BS Bryan S MgrHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Some users find GoToMeeting challenging for newcomers due to its limited video settings, which only offer basic virtual backgrounds and blurring.“ September 23, 2024 ML Michael L Shipping and Receiving SupervisorInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “With its exceptional engagement features which includes an in-meeting chat box, GoTo Meeting allows me to have a similar meeting experience as i would with physical meet ups.“ April 25, 2025 MA Moath A Operations ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Screen sharing is slow on slower connections when displaying graphics such as CAD files or blue-prints.“ July 5, 2025 ## Showing most helpful reviews Showing 1-25 of 11531 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cristin H. Office manager Automotive Used the software for: 1-2 years ### "Reliable and secure corporate conferencing with room for UI modernization" June 30, 2026 4.0 Overall, go to meeting serves as a dependable, highly secure tool for our corporate communication needs. Well it lacks some of the modern atheistic flares of its competitors, it makes up for it with excellent up time, strong encryption, and constant quality Pros The platform is exceptionally stable and reliable for hosting large team meetings. Auto and video quality remain clear even on weaker connections. I also appreciate the secure, straightforward process for external clients joining a call without needing a complex setup Cons The desktop application can be resource heavy and slow down older computers during screen sharing. Additionally, the user interface feels a bit dated compared to newer collaboration platforms, and setting up breakout rooms is not as intuitive as it could be Review Source Aditya S. Test Analyst Information Technology and Services Used the software for: 2+ years ### "A reliable Meeting tool for Personal and Professional use." March 10, 2025 4.0 My experience with the software has been good. I have used it for both personal and professional work and the quality of the video and the audio has been excellent. Numerous times I have been able to seamlessly connect with my colleagues and never miss out important information even when network speed was slow. Only downside is it's pricing and limitations with free version. Pros The quality of the video and audio is very good, even during low network speed the video quality never drops. Another good thing is how easy it is to use on cross platforms. Whether on mobile or on laptop. It work flawlessly. Cons Nothing on the product side, but it's free version does not offer as many features as paid version, which is a bummer as the paid version is expensive compared to other similar tools in the market Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) User interface was better and easier to understood in goto meeting Review Source AP Ashley P. HR Manager Maritime Used the software for: 2+ years ### "Affordable, Easy-to-Use Meeting Platform with Good Core Features" June 10, 2026 4.0 Overall, GoTo Meeting delivers a straightforward, user-friendly virtual meeting solution at a reasonable price point. For organizations seeking a dependable conferencing platform without the complexity or cost of some enterprise alternatives, it is certainly worth considering. Pros GoTo Meeting has been a reliable and cost-effective virtual meeting platform for our organization. The software is intuitive, easy to navigate, and provides the essential features needed to host internal meetings, client calls, interviews, and virtual collaboration sessions. The dashboard is well organized, making it simple to schedule meetings, manage attendees, and access recordings and meeting information. One of the biggest advantages of GoTo Meeting is the value it provides for the cost. Compared to some competing platforms, it offers a strong feature set without requiring a significant investment. Both administrators and end users can get up and running quickly with minimal training, which helped drive adoption within our organization. Pros: Easy to use for both hosts and attendees Intuitive and well-organized dashboard Good value for the cost Quick meeting setup and scheduling Reliable core meeting and screen-sharing functionality Minimal training required for users Cons Our primary challenge was occasional connectivity and audio issues. While these problems were not frequent enough to significantly disrupt operations, there were instances where participants experienced audio quality concerns or connection instability that affected the meeting experience. Fortunately, these issues were generally temporary and did not outweigh the platform's overall benefits. Cons: Occasional audio quality issues Periodic connectivity challenges for some participants User interface is functional but not as modern as some competitors Fewer advanced collaboration features than some enterprise meeting platforms Review Source Sarah A. Account Supervisor Marketing and Advertising Used the software for: 2+ years ### "GoToMeeting is a good tool, but needs but there's room for improvement" October 30, 2019 3.0 The overall benefit for my team is avoiding travel to meet or present to our clients. For us, GoToMeeting is usually reliable and we're able to schedule meetings quickly and meet as much or as often as we want. Pros This software allows my team to meet with our clients and partners at anytime, no matter where they are. The ability to screen share also allows us to present to our clients and control theses presentations. Cons GoToMeeting is clunky, it looks dated and it is not the easiest to use. Many times clients have difficulty downloading, becoming the presenter or learning how to operate it quickly. Review Source BU Bailey U. Founder and Web Developer Design Used the software for: 2+ years ### "Robust Tool for Team Communication & A/V/W Conferencing that I Highly Trust" April 10, 2025 5.0 Pros GoTo Meeting allocates an extensive range of tools that allows me to save time by conducting corporate meetings online. Large file sharing online is another added advantage of GTM. Cons Ever since I incorporated GoTo Meeting, I have never experienced drawbacks and it is over five years now. Switched from [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/)[Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[Livestorm](https://www.capterra.com/p/153937/Livestorm/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) GoTo Meeting has robust VoIP features unlike alternatives. Review Source SC Shelby C. Attorney Law Practice Used the software for: 6-12 months ### "I Love Unlimited Storage!" January 16, 2025 5.0 GoTo Meeting is one app I can't go without. The need for in depth conversation can arise multiple times with each client. GoTo has the personal feel of meeting face to face without the inconvenience of asking clients to come to the office. Starting a call is almost as easy as a phone call. I get an affordable price and great features. If you need or want to save your call recordings within the app, this is the one I recommend. GoTo Meeting is secure too. Pros GoTo Meeting is an affordable and reliable app for video calls and conferences. The app pretty much always works as expected. Anything that does arise can be expedited by using the 24/7 phone support. Setup was minimal even for me as an account holder. Clients aren't required to create an account and GoTo Meeting is available on every platform I'm aware of. All of the tools and features are easy to use. The interface is simple, also easy to use. Personally, I love the unlimited storage GoTo Meeting provides. Saving the call recording is important and useful to me. The saved files are easy to find as well. Multiple users and/or devices are permitted under one subscription. In app messaging and Private Messaging is something else I really love. Another standout feature for me was the fade feature with the on screen pen. I can highlight a portion of my screen, then without further action it will fade and the client can see the whole screen without obstruction. It's also worth mentioning that I can share my entire screen or only a specific window. Cons GoTo Meeting is affordable, however I wish there were a broader range of plans. I pay for features I don't really need just to get the unlimited cloud storage. I'd prefer to see it available as an add on to the standard plan. While it's not something I use often, I do want a good whiteboard added in GoTo. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing GoTo Meeting GoTo meeting has a cleaner UI without features I don't need and probably wouldn't use. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) GoTo meeting offered features I wanted that were not included in Skype. Review Source CM Christian M. Customer service specialist Consumer Services Used the software for: 1-2 years ### "Run safe, secure meetings with Go To meeting." February 24, 2025 5.0 We are all happy and excited to use it. A successful experience. Pros It's very much affordable and legit. Meeting are now in a simplified version. A virtual meeting platform designed to satisfy and connect it's users. Quick and easy to access more than ever. You don't want to miss out. Cons Nothing at all. It worked perfectly for us. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) It does glitch sometimes which irritates me a lot Review Source VR Verified Reviewer IT Consultant Information Technology and Services Used the software for: 1-2 years ### "Web meetings on GoTo" April 30, 2025 4.0 I've hosted and attended a few meetings in GoTo and they have all gone smoothly. The only complaint would be that it take a little while to get going. Pros GoTo Meeting has clear reliable audio and video. Cons GoTo Meeting is one of the early products in the online meeting space but the new site, and account management system is a bit cumbersome. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing GoTo Meeting Have known it for some time and have used it for several years and find it useful when working with other users that are familiar with it. Review Source Himaanshu L. Team Lead - Customer Success Computer Software Used the software for: Less than 6 months ### "Excellent tool for quality meetings." January 13, 2025 4.0 Overall, it has been an excellent experience using it for our virtual meetings. Pros GoTo meeting is easy to use, and the audio and video quality is excellent. Cons Little costlier as compared to similar tools in the market. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) We switched due to the complexity, cost and features. Review Source SH Spencer H. Software Developer Information Technology and Services Used the software for: 2+ years ### "A die Hard " July 13, 2026 5.0 Pros Has been my go-to for communication and clients calling. GTM is highly effective, efficient, with clear picture and sound quality. Cons I’ve been using Go-to meeting for over three years and haven’t found any drawbacks so far. It's still a die hard. Review Source VR Verified Reviewer Administration and Finance Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "GOTO MEETING, A RELIABLE MEETING SOFTWARE " November 20, 2024 5.0 Go To Meeting is an affordable software with simple features that are very easy to understand. It provides all of the meeting features, resolves bandwith concerns, and has outstanding audio/video quality. Pros The automatic transcript makes it easy to pick in case of a fast-talking speaker or someone with a different accent. Easy to set up, it's a smart and extremely powerful tool that requires no training to use. It has the best audio, great image quality, great sound, and the ability to share the screen. Cons There is nothing i like least about GO-to meeting Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Go To Meeting has a straightforward, user-friendly interface designed for hosting and attending meetings; it is easy to schedule and join meetings. Ms Teams has a more complex interface due to its wide range of features. Review Source SC Stefano C. Logistics Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "A Smart Online Meeting Solution " September 22, 2024 5.0 Pros For online meetings and effective communication, Join.Me offers great features. The simplicity of Join.Me is what I like most - it is affordable too. Cons With Join.Me, there is practically nothing to complain about. It delivers. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) Join.Me is not only simple but also affordable and delivers as a an Online Meeting solution. Review Source BS Brooke S. Sales Representative Consumer Goods Used the software for: 2+ years ### "GoTo Meeting brings awakening in the world of meetings by giving a safe haven for online meetings." April 9, 2025 5.0 It has been a successful experience using GoTo Meeting to plan for meetings with customers to discuss sales. GoTo Meeting has revolutionized our way of doing business by allowing us to meet our customers in a virtual room rather than having to travel to meet them physically. It help us to have interactive discussions with customers abd this way, we are able to close our sales deals more quickly. Pros GoTo Meeting has the most advanced privacy features which makes it the safest platform to have online meeting discussions with customers. I like how simple the meeting interface is as it makes it easy to control meetings and for all audiences to take part of the meeting. Having the meeting recording function makes it easy to playback previous meeting discussions for clarifications. GoTo Meeting has a live chat function that allow everyone in the meeting to easily contribute during the meeting. Cons My experience with GoTo Meeting has been spotless and am glad not to have anything negative to report about. Review Source TA Terri A. Logistics and Distribution Operations Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "GoTo Meeting comprehensive virtual meeting tools guarantees success of our online collaboration and business communications" March 17, 2025 5.0 I our fast-paced workspace of remote work and virtual meetings we are lucky to have a reliable and efficient online meeting solution. GoTo Meeting's user-friendly interface and array of features has streamlined our communication and collaboration among our team members regardless of our locations. It enable us to schedule and join a meeting from anywhere with just a few clicks. This has eliminated the need for expensive and time consuming business trip to attend meetings in person. It also offers incredible flexibility which makes it easy to accommodate our different schedules and enable us to even join meetings on the go thus enhancing our productivity and eliminate scheduling conflicts. Pros GoTo Meeting has been an incredible video conferencing solution for our team. It is easy to implement and has a sleek interface that simplifies scheduling and joining meetings. Additionally it offers a range of interactive features that have enhanced our collaboration during meetings. Screen sharing function make it easy to present ideas and discuss our projects on realtime. Also the built-in chat allow for instant messaging which enable us to ask questions and give feedbacks without interrupting the speaker. GoTo Meeting excels in providing crystal-clear audio and exceptional video quality that enhance our meeting experiences. Another notable thing is that it allows us to record meetings ie presenter's screen and audio and stores it for us to view the recorded sessions later. Lastly, GoTo meeting delivers robust end to end protection which ensure that our meetings remain confidential and secure from unauthorized access. Meeting encryption also ensures sensitive information we share during the meetings remain secure Cons GoTo meeting is relies on an error-free internet connectivity for it to work as intended. Other than that, it is has been a powerful tool that has helped revolutionize our virtual meetings and scaled our business communication to greater heights. I highly recommend it to companies that want to cut travel cost and welcome an era if seamless online collaboration Review Source JG Joy G. Owner and Graphic Designer Design Used the software for: 2+ years ### "J.Gulley Join.Me 2025 Review" April 30, 2025 5.0 Pros Join.Me has an iOS mobile application that I use on a daily basis to conduct online meetings with my customers from anywhere over the internet. Cons I have used Join.Me for over four years now and I like everything in it - it rarely fails me even on a single instance. Review Source JD Jesse D. Co-Founder Media Production Used the software for: 1-2 years ### "Go to Cloud Meeting with GoTOMeeting Tool" January 28, 2025 5.0 Online BM meeting scheduling and team messaging.file sharing with ease. Pros Capable of scheduling online meeting sessions,team collaboration and file sharing. Agile screen sharing and unlimited recording. Cons Nothing to raise, it has it it all, I like it. Review Source MS Meg S. Payroll &benefits Medical Devices Used the software for: 2+ years ### "Great screen share software" August 31, 2019 5.0 We have used it for software errors or when something isnt working as expected. It is great so that someone else has access to the other screen and computer. Pros This is awesome screen share software that allows someone else to help with your software or computer or for you to help with theirs. Truly love this product. Very easy to use and end as needed. Cons Absolutely nothing. I have had to problems with this software and very much enjoy using it. There are truly no issues with this software. Review Source SQ Sean Q. IT Specialist Banking Used the software for: 2+ years ### "Online Meeting Tool" April 22, 2025 5.0 Over experience was good due to ease to use. User has the ability to try the app before buying the full version of the app that includes more features. Pros I think it’s easy to use interface and high quality of video and voice. Cons Sometimes user complaints it is being slow during meetings Review Source CS Christina S. Area Director of Sales Hospitality Used the software for: 2+ years ### "GoTo Meeting supersedes any other online meeting platform in terms of quality." October 17, 2024 5.0 The experience with GoTo Meeting has been very exceptional both in terms of user-friendliness and productivity. It has helped us cement our grounds in online meetings which proves a more efficient and convenient way of having our meeting discussions within our organization as well as with our customers. Pros I like how easy it is to join meetings with GoTo Meeting, the meeting interface is well setup and sleek making the whole meeting experience very easy. It offers reliable in-meeting engagement functions like chats and polls that makes that gives our meetings life and make them more lively. It gives the meetings top-notch clarity with HD video quality and ultra fine audio including a background noise removal tool. The meeting invitation links are short making them easy to share with the intended audience. Cons For the time i have engaged with GoTo Meeting, i have not gotten anything negative about it. Review Source Royce C. Software Reviewer Computer Software Used the software for: I used a free trial ### "Go with Goto" March 17, 2025 3.0 Overall experience was good and we used it a few times But very simple to use Pros Very simple to use able to connect continuously Cons I guess not enough features As some other software Just like to use the one I always use Review Source VC Victoria C. Marketing Coordinator Computer Software Used the software for: 2+ years ### "My GoTo Meeting Experience" December 17, 2024 4.0 The learning curve it's pretty easy and with the latest updates the platform has improved considerably. Pros The integration with HubSpot is extremely easy and convenient as well as the overall setup within GoTo Meeting. Straight forward when using the platform for the first time. Cons Managing participants and the different communication is more robust than with other webinar platforms. The video recording doesn't show the presenter, only the slides and I would like the option to see the host as well in the recording. We needed to run webinar series and GoTo Meeting didn't have this feature available. Review Source MF Megan F. BDC Manager Automotive Used the software for: 1-2 years ### "Much better programs available" January 21, 2025 2.0 Pros It allowed for a meeting where the presenter could take control of the screen if needed Cons It could be difficult to log into sometimes Review Source PJ Pius J. Accountant Religious Institutions Used the software for: 2+ years ### "My Overall Overview of GTM" October 6, 2024 5.0 Pros GoTo Meeting enables me to schedule and join meeting online. iOS mobile application offers DOLBY voice and HD video quality when conferencing. Cons All has been well with me when using GTM. Review Source AT Aniruddha T. Operations Support Mechanical or Industrial Engineering Used the software for: 2+ years ### "Meetings Enhance with a Stable UI" September 30, 2024 4.0 All in all, it has been a great tool to use and I love it as it is cheap and reliable software which offers almost all the features and capabilities that any current interactive and collaborative software would do. Also the compact and slick interface is a key pick for this software. Pros This has been a great software since our initial use begun on it. The software offers nice and stable features to collaborate and interact within internal and also with different business units within the company. Cons It lowkey has lag issues and slow responsiveness which kind of makes it difficult during live meeting sessions to communicate. I have also encountered some lags whenever any attachments are sent. Review Source SC Sandra C. Customer Service Officer Real Estate Used the software for: 2+ years ### "The ideal tool to run Meetings" September 8, 2024 5.0 Pros GoTo Meeting is quite simple to use.I haven't faced much issue yet while being on 1000+ meetings so far. Meetings are mandatory in our organization and this tool is the best tool we've used so far for conducting meetings. Cons I do not dislike anything about GoTo Meeting. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.