# Page 3 | GoTo Meeting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is GoTo Meeting the right Meeting solution for you? Explore 11528 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163332/GoToMeeting/reviews

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GoTo Meeting

4.4 (11528)

[View alternatives](https://www.capterra.com/p/163332/GoToMeeting/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of GoTo Meeting

## Showing most helpful reviews

Showing 51-75 of 11528 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Christina S.  
Area Director of Sales  
Hospitality  
Used the software for: 2+ years

### "GoTo Meeting supersedes any other online meeting platform in terms of quality."

October 17, 2024

5.0

The experience with GoTo Meeting has been very exceptional both in terms of user-friendliness and productivity. It has helped us cement our grounds in online meetings which proves a more efficient and convenient way of having our meeting discussions within our organization as well as with our customers.

Pros

I like how easy it is to join meetings with GoTo Meeting, the meeting interface is well setup and sleek making the whole meeting experience very easy. It offers reliable in-meeting engagement functions like chats and polls that makes that gives our meetings life and make them more lively. It gives the meetings top-notch clarity with HD video quality and ultra fine audio including a background noise removal tool. The meeting invitation links are short making them easy to share with the intended audience.

Cons

For the time i have engaged with GoTo Meeting, i have not gotten anything negative about it.

Review Source

VR

Verified Reviewer  
Administration and Finance Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "GOTO MEETING, A RELIABLE MEETING SOFTWARE "

November 20, 2024

5.0

Go To Meeting is an affordable software with simple features that are very easy to understand. It provides all of the meeting features, resolves bandwith concerns, and has outstanding audio/video quality.

Pros

The automatic transcript makes it easy to pick in case of a fast-talking speaker or someone with a different accent. Easy to set up, it's a smart and extremely powerful tool that requires no training to use. It has the best audio, great image quality, great sound, and the ability to share the screen.

Cons

There is nothing i like least about GO-to meeting

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Go To Meeting has a straightforward, user-friendly interface designed for hosting and attending meetings; it is easy to schedule and join meetings. Ms Teams has a more complex interface due to its wide range of features.

Review Source

Jonathan W.  
Director  
Sports  
Used the software for: 2+ years

### "Avoid GOTO like the Plague!"

November 5, 2024

1.0

Very poor at every level. Customer service is non existent. I think they try to be a low cost ZOOM and attract customers through a very low price, but understand every part of their operation is low quality, especially their management team.

Pros

Nothing - its truly awful. I did my best to give it a chance over a long period, but it just got worse.

Cons

Go meeting make it exceptionally difficult to cancel your subscription. Whilst you can sign up online, you cannot cancel online and have to go through their telephone support system. Expect to wait 30 to 60 minutes and then expect to be bounded between departments - without doubt its their strategy to keep charging your card year after year. The software is extremely glitchy and will often fail within meetings. Just a very poor company all round.

Review Source

PK

Piyush K.  
Solutions Analyst  
Construction  
Used the software for: 2+ years

### "Amazing virtual meeting tool"

November 13, 2024

5.0

Great tool and easy to use for all of my meetings

Pros

Easy to use and able to transfer file safely

Cons

Sometime it took long enough to fire up.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For the sake of transferring of secured files

Review Source

VR

Verified Reviewer  
Sales Development Representative  
Computer Software  
Used the software for: 6-12 months

### "Great for hosting meetings"

December 4, 2018

4.0

Increased sales by being able to physically show my product

Pros

Very easy to use on my end and it helps me to share my screen for product demos.

Cons

Sometimes the prospect on the other end has difficulty joining in.

Review Source

DD

Dima D.  
Selbstständig  
Computer Networking  
Used the software for: 6-12 months

### "Zuverlässige Meetings"

March 15, 2025

3.0

Pros

Die Desktop Oberfläche ist intuitiv und die Connection ist sehr gut

Cons

Die App wirkt etwas altmodisch vom Design her

Review Source

KC

Katie C.  
Admin  
Marketing and Advertising  
Used the software for: 2+ years

### "GoTo Meeting is a simple and quick solution for virtual conferencing"

October 1, 2024

5.0

We used GoTo Meeting for about 5 years in our business. It allowed us to host live training, webinars and meetings for over 150 participants at a given time. We enjoyed the platform and its features and it was easy for our participants to access as well.

Pros

GoTo Meeting was an incredible video conferencing tool for our team. It allowed us to host virtual meetings with our internal team and clients which created flexibility and greater productivity.

Cons

GoTo Meeting can be expensive if upgrading your package to include more participants to your meeting.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing GoTo Meeting

We chose GoTo Meeting because it was cheaper at the time of our initial search.

Review Source

CO

Cody O.  
Product and Technology  
Real Estate  
Used the software for: 2+ years

### "Powerful meeting tool, but clunky "

March 6, 2025

4.0

Pros

Screen sharing allows for multiple monitors, which helps for development calls.

Cons

Connecting is problematic for users that are not familiar with the tool.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing GoTo Meeting

Ended up with both- webinar tool was preferred by some reps due to familiarity.

Review Source

VR

Verified Reviewer  
CEO/Consultant  
Marketing and Advertising  
Used the software for: I used a free trial

### "Another collaboration tool"

May 21, 2019

5.0

Pros

Easy to use, fine quality, and just about what you'd expect

Cons

What is ultimately different between this and other services? Nothing except that you need to pay for this...if you are are looking to save money then use a free service like google hangout. I suppose that the only reason for something like this would be if you want better quality picture but outside that I don't see the need.

Review Source

HW

Hsiang-Hua W.  
counseling  
Mental Health Care  
Used the software for: I used a free trial

### "Easy to use"

April 3, 2025

4.0

I enjoy it when I used it but eventually I need more functions for my job.

Pros

I like it was easy to use and does not require a lot to sign up.

Cons

It is not as easy to use as other meeting apps.

Review Source

LD

Laura D.  
Medical coder  
Hospital & Health Care  
Used the software for: 2+ years

### "GoTo Meeting"

October 27, 2024

5.0

Using GoTo Meeting is pretty seamless. It is easy to set up meetings and send out invitations. I deal with patient medical records and GoTo Meeting allows us to do training calls and updates that are secure and encrypted so our sensitive information is protected.

Pros

GoTo Meeting has high standards when it comes to privacy, security, and data encryption, which is necessary to protect confidential health and medical records in my line of work.

Cons

The switch from Zoom to GoTo Meeting was a bit challenging at first because I had to learn a new system, but the pros outweigh the cons.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Better security and data encryption for added protection.

Review Source

PJ

Pius J.  
Accountant  
Religious Institutions  
Used the software for: 2+ years

### "My Overall Overview of GTM"

October 6, 2024

5.0

Pros

GoTo Meeting enables me to schedule and join meeting online. iOS mobile application offers DOLBY voice and HD video quality when conferencing.

Cons

All has been well with me when using GTM.

Review Source

US

Uwe S.  
Administrator  
Civic & Social Organization  
Used the software for: Less than 6 months

### "GotoMeeting für Videomeeting"

March 10, 2025

4.0

Die Funktionalität ist weitgehend sehr gut. Im Einzelnen gibt es aber abstriche.

Pros

Sehr professionelle Plattform für Onlinemeetings jeglicher Art und bis zu 250 Teilnehmern.

Cons

Der Datenschutz nach DSGVO ist nicht 100% gesichert. Die Daten laufen über Server in den USA.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing GoTo Meeting

Aus Kostengründen. Wir konnten günstige Lizenzen kaufen.

Review Source

RB

Rachelle B.  
Marketing  
Wholesale  
Used the software for: 2+ years

### "Adequate Meeting Platform"

August 16, 2019

3.0

Pros

GoToMeeting is fairly intuitive and easy to use.

Cons

I dislike that you have to constantly download the newest version instead of just getting updates to a single install. At one time I had 5 different versions on my computer so I have to constantly go in and make sure I delete all the outdated ones.

Review Source

AT

Aniruddha T.  
Operations Support  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Meetings Enhance with a Stable UI"

September 30, 2024

4.0

All in all, it has been a great tool to use and I love it as it is cheap and reliable software which offers almost all the features and capabilities that any current interactive and collaborative software would do. Also the compact and slick interface is a key pick for this software.

Pros

This has been a great software since our initial use begun on it. The software offers nice and stable features to collaborate and interact within internal and also with different business units within the company.

Cons

It lowkey has lag issues and slow responsiveness which kind of makes it difficult during live meeting sessions to communicate. I have also encountered some lags whenever any attachments are sent.

Review Source

Royce C.  
Software Reviewer  
Computer Software  
Used the software for: I used a free trial

### "Go with Goto"

March 17, 2025

3.0

Overall experience was good and we used it a few times But very simple to use

Pros

Very simple to use able to connect continuously

Cons

I guess not enough features As some other software Just like to use the one I always use

Review Source

JB

Jason B.  
Operations Process Manager  
Construction  
Used the software for: 6-12 months

### "Jason GoTo Meeting Review"

March 26, 2025

4.0

Overall good experience. The integration with your calendar is a plus.

Pros

It integrates well with calendars and email for easy scheduling.

Cons

The mobile app can sometimes experience lag or disconnections during longer sessions.

Review Source

CP

Cynthia P.  
Bookkeeper  
Design  
Used the software for: 2+ years

### "Good Software "

February 4, 2025

4.0

Pros

It was a fairly easy software to use for screen sharing with a client

Cons

There are so much competition now with Zoom. I do prefer Zoom but GoTo Meeting was convenient and enough for what I needed

Review Source

Rebacca F.  
Sr. Director, Sales Effectiveness and Enablement  
Staffing and Recruiting  
Used the software for: 2+ years

### "Effective platform for organizing meetings online"

August 28, 2024

5.0

GoTo Meeting is the number one software for organizing virtual meetings. It is the best tool for the purposes of online collaboration. I like its interesting and straightforward functions. It has greatly simplified the meetings as well as conferences. It is very much secure platform. It let us have complete control and hold on our conferences for ensuring the complete security of our data.

Pros

The thing which I liked the most about GoTo Meeting is that it is incredibly easy to use. Another big pro of GoTo Meeting is that conducting virtual meetings really becomes easy with it even if there are huge number of individuals. I also like the way its screen recording works. There are whiteboard features which are very beneficial. Screen sharing feature also creates much ease for the users.

Cons

It is always proved to be helpful to me whenever I use this software. It is loaded with great features and functionalities. Since I'm using this software I never come across any kind of short comings yet. The only thing that rarely occurs is that loading takes a long time sometimes.

Review Source

CV

Crystal V.  
Customer Marketing Specialist  
Computer Software  
Used the software for: I used a free trial

### "Easy to use for entire team"

April 16, 2025

5.0

Pros

The ease of use not just for myself but our entire team. We all were able to use this feature without formal training.

Cons

The features within the setup and platform were a bit tricky to navigate at first. The functions weren’t easy to figure out at first.

Review Source

MF

Megan F.  
BDC Manager  
Automotive  
Used the software for: 1-2 years

### "Much better programs available"

January 21, 2025

2.0

Pros

It allowed for a meeting where the presenter could take control of the screen if needed

Cons

It could be difficult to log into sometimes

Review Source

SC

Sandra C.  
Customer Service Officer  
Real Estate  
Used the software for: 2+ years

### "The ideal tool to run Meetings"

September 8, 2024

5.0

Pros

GoTo Meeting is quite simple to use.I haven't faced much issue yet while being on 1000+ meetings so far. Meetings are mandatory in our organization and this tool is the best tool we've used so far for conducting meetings.

Cons

I do not dislike anything about GoTo Meeting.

Review Source

MMS

Moe Min S.  
Software Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Intuitive interface but a little bit higher cost"

October 18, 2024

4.0

I have 2 years experience with GoTo Meeting.

Pros

GoTo Meeting is easy for both hosts and participants to navigate the platform.

Cons

GoTo Meeting is a paid service, and the pricing is concern for small businesses.

Review Source

GL

Gavin L.  
Salesperson  
Computer Software  
Used the software for: Less than 6 months

### "Reliable enterprise meeting tool"

October 2, 2024

5.0

I would say overall it gets the job done. It may not be as cheap as other options out there but i'd say it's a good tool for enterprise companies

Pros

Easy interface and pretty reliable, i dont often have any issues with meetings through GoTo meeting

Cons

I find that the mobile app isnt as good as the web interface which is disappointing as I am sometimes on the move and need to get into meetings.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

security reasons, too many clients could not log in to zoom

Review Source

JS

John S.  
GM  
Construction  
Used the software for: 2+ years

### "More professional experience"

September 25, 2024

5.0

I feel that GoTo Meeting is very easy to use. My favorite part about it is that it gives more of a professional and business feel. I feel that many people use other platforms for personal life as well as business. I feel that when we use GoTo Meeting, it indicates a professional setting.

Pros

I like the professional display as well as the professional invitation link.

Cons

I did not like the brand recognition by others. I feel that some others believe that zoom and GoTo are the same product when they are not.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Meet Me](https://www.capterra.com/p/178002/MEETME/)

I had experience with GoTo Meeting when it was a Citrix product. I feel it is more professional.

Review Source

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