# Page 33 | GoTo Meeting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is GoTo Meeting the right Meeting solution for you? Explore 11525 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163332/GoToMeeting/reviews

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GoTo Meeting

4.4 (11525)

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Last updated March 13th, 2026

# Page 33 - Reviews of GoTo Meeting

## Showing most helpful reviews

Showing 801-825 of 11525 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Chief Technology Officer  
Computer Software  
Used the software for: 2+ years

### "Great Teleconferencing Suite"

November 3, 2018

4.0

We are a telecommuting company, and use GoToMeeting every day for both short stand-up meetings, and longer, more formal meetings. It's great and the comprehensive scheduling and presentation tools help us both present and build recordings.

Pros

GoToMeeting works great across all sorts of platforms. I can use it on my phone, on my iPad, even on my Linux laptop.

Cons

I want to start with a caveat: GoToMeeting is still above the competition in this category. However, our biggest frustration is that sometimes the call quality can be quite low. This is a challenge across teleconferencing, though, and GoToMeeting works hard to make it work.

Review Source

Przemek B.  
Translator  
Translation and Localization  
Used the software for: 1-2 years

### "Good, versatile tool."

June 7, 2022

5.0

I am pretty happy with the software.

Pros

There is a plethora of options from the point of view of the presentarion moderator.

Cons

There was no possibility of viewers chattingmto one another. Thete are issues launching the login windows in MacOs every now and then.

Review Source

Abbey L.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "The Best meeting solution. "

May 8, 2019

5.0

Overall, GoToMeeting has made it easy for us to connect with our remote teams anywhere anytime.

Pros

GoToMeeting brings our team together, no matter what time zone they are in, it ensures that we stay connected with each other. We also use it to connect with our clients to discuss projects and provide training. GoToMeeting is a solution to a lot of problems. The feature i like the most is its splendid and uninterrupted call quality which ensure that all our meetings go smooth. It also has a high-resolution screen sharing feature which is very useful for conducting a comprehensie training session. Overall, GoToMeeting is a wonderful meeting solution.

Cons

GoToMeeting should have a feature where we can talk to an individual privately during a meeting.

Review Source

VR

Verified Reviewer  
Senior Data Architect  
Information Technology and Services  
Used the software for: 2+ years

### "I usually pick GoToMeeting just because"

October 17, 2018

4.0

In general, I haven't had a lot of trouble with GoToMeeting and it's the one I've used the most out of a pretty fair field of similar products. All of them seem to have the same hurdles to overcome, being cross platform, cross browser, cross whatever else...seems like someone (me, often enough) will get to the meeting time and have some delay trying to join. Either the information was sent in a way that you have to bounce back and forth between the source of the information and the login screen to see which pieces of information you need to connect based on your method of connection, or you have to install a piece of software that you forgot, or you joined too earlier or something. Overall though, once everyone gets connected, it's been a workable, feature filled app. I don't remember any stand-out functionality, but I also don't recall any functionality that is glaringly missing. I've used the app over quite a few years, so I can't speak to all the current features because over time, I've wanted to use something that it didn't have, and later it may have had it but I didn't need it. The subscription model also varies based on what company is hosting the meeting, so one meeting might have feature X and if we go to try that next time it's not available because is the free or cheaper version...but that is also pretty standard amongst the product group. Can't give away all the features or they couldn't offer the product for free/cheaper at all.

Pros

It generally works without a lot of issues

Cons

Glitches, usually seems like at least one person in the meeting will have trouble connecting

Review Source

Sarah A.  
Sr customer success manager  
Information Services  
Used the software for: 2+ years

### "One of the first web meeting platforms"

August 9, 2022

5.0

Overall I really liked this platform because it was very easy to use for me and my customers and prospects.

Pros

This was one of the most user-friendly web conference sing platforms I’ve used at the start of my career. It was also easy for my customers to navigate if it was their first time using it

Cons

The only con is a lot of people are using zoom and Microsoft teams now which has cause more competition in this space

Review Source

JW

Jessie W.  
Consultant  
Computer Software  
Used the software for: 2+ years

### "GoToMeeting review"

August 9, 2019

5.0

We use GoToMeeting to provide daily remote support to our customers, to do demos for our prospects. It’s very convenient to use.

Pros

The interface for GoToMeeting is simple and easy to use. User interface is user friendly. Not like other web conference software for example TeamViewer Meeting, you have to collapse different tabs of the interface. Meet Now can send an meeting invitation immediately to provide support for your customers. Schedule meeting has an outlook addin to integrate with outlook calendar.

Cons

The outlook addin does not synchronize with GoToMeeting if you reschedule the meeting in outlook. The date and time will be changed in outlook but does not update the meeting in GoToMeeting. The recorded meeting has to be converted to the G2M format first. The coversion takes time. To share the recording, we have to put it on an ftp server or cloud drive for other people to download. There’s other web conference software can record the meeting and share the link directly.

Review Source

DS

Dawar S.  
Manager of Financial Planning & Analysis  
Financial Services  
Used the software for: 2+ years

### "Must have during Covid and Post-COVID times!"

April 7, 2022

5.0

\- our clients appreciate the human connection during meetings. - Personable meeting environments to allow for better communication! - Being able to jump on a meeting and not have to be at my desk has helped free up time.

Pros

This has been helpful to our organization with a quick start up. Also getting webinars and trainings scheduled. Customers may not be comfortable having to download video conferencing softwares to their computers and GoToMeeting allows a loophole for them!

Cons

The only thing worth mentioning is the inability to select user interfaces and customize them according to your liking. Otherwise really great. No complaints.

Review Source

Jason B.  
Vice President of Analytics  
Public Relations and Communications  
Used the software for: 2+ years

### "GoToMeeting is one of the most popular conferencing services for a good reason"

July 19, 2019

4.0

GoToMeeting has been one of the most popular conferencing services for the last five years. It's two main advantages are it's free plan and it's user interface. There's a ton of video conferencing apps that are being developed every year but I don't foresee GTM becoming any less popular for the individual to small business crowd.

Pros

User interface is easy-to-use: creating meetings only takes a few clicks. For small business owners, you can use a custom URL to set up meetings so you can stay "on brand". There is a free plan available and better yet, signing up for a trial doesn't require a credit card. For individuals or small businesses, you can derive so much value for no cost.

Cons

With ease, there come some capability sacrifices. GTM lacks advanced meeting options: there is no real-time polling, video meetings are limited to six sessions and video calls cannot be recorded. If you're looking for an enterprise solution for your video conferencing needs... you can pay for better services.

Review Source

Melissa E.  
Adjunct Professor  
E-Learning  
Used the software for: 2+ years

### "Works okay for most situations needing an online meeting space"

September 11, 2018

4.0

Pros

GoToMeeting worked fine for me in many situations. I have used it for a simple training webinar all the way to using it for my online dissertation defense for my doctorate. My experience found it to be easy to use with all the usual online meeting features. I like being able to "hide" the chat box and bring it back when needed. I also like that it gives you a chance to test your speakers and microphone before the meeting actually starts in case there is an issue. GoToMeeting also offers users a chance to rate them after the use of the product so they can monitor, fix problems, and make improvements.

Cons

My only con is the audio portion. In most cases there is never an issue, but in others I've had the audio portion come and go or start to have a strange echo effect. This makes it difficult to understand the person talking/presenting. In a few cases, I had to actually leave the meeting and log back in to get this issue to correct itself.

Review Source

James Y.  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "Super simple screensharing when you just need to get things done"

February 22, 2019

5.0

We've seen join.me work best when you're already talking to someone using a different medium (whether that's a simple phone call or a video conferencing solution). It's extremely lightweight, loads in a user's browser without the viewer needing to download any special software and just works. It's great for impromptu screensharing, where its just easier to show than to explain. If you're on a pitch, a demo, or a support call and you need the person you're speaking with to immediately see what you're seeing to make your point clear, then, launching join.me and reading out the session code so they can join you is bar none the easiest way to accomplish your goal.

Pros

You launch the app on your computer, generate a one time code, share it with your viewers, and within 30 seconds everyone is seeing what you're seeing, without the bulk or lag of other screensharing options which usually come as features within video conferencing tools.

Cons

Using join.me for a full conference call solution is cumbersome. The screenshare function works best and is where the software really shines. Adding the options for dial-ins and facilitating video and audio with the same tool is an awkward experience that we've seen cause more problems in practice than its worth as less technical users don't quite "get it", which leads to more time trying to get the tech working than you spend actually communicating with your participants.

Review Source

VR

Verified Reviewer  
Business Development  
Media Production  
Used the software for: Less than 6 months

### "Perfect for professional communication in a business environment"

August 31, 2021

4.0

I use GoToMeeting to collaborate with our development team, which is responsible for maintaining our RPA bots. GoToMeeting saves us time when we need to start a meeting because we can join the personalized room without waiting for the host, and it only takes a few seconds to start. It's great for presentations because we can easily pass keyboard and mouse access to another participant. When we share presentations with our clients as a team, we can switch presenters so that each of us can explain our part of the work and answer any questions asked.

Pros

This is the best platform for a formal meeting and an informal meeting because many members can be present at the same time and the duration is also long for continuing the discussion. Since screen sharing is possible, we can solve the problems visually at any time. Audio and video are very clear and network issues rarely occur. Rating from

Cons

GoToMeeting has audio issues from time to time where the audio is interrupted during meetings, which disrupts the flow of meetings. In most cases, we can ignore these issues by repeating what we say. However, during presentations or important work, this can be quite annoying. GoToMeeting also seems to require more bandwidth than Zoom.

Review Source

Lusine P.  
QA specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "GoToMeeting review"

April 24, 2021

4.0

Overall it is very easy to use GoToMeeting. The audio quality is fantastic. You can clearly hear the speakers. Video quality is not the best, but still okey. You can share your screen, "raise hand" when you have some comments on topic and record the meetings. Overall if you have a large firm with lots of meeting I would reccomend you to buy this app(or Skype for business). However, If you have smaller firm I think that Zoom or Google Meet are better option

Pros

It is very easy to join a meeting using GoToMeeting. The quality of audio in the meetings is fantastic. The interface is really nice. GoToMeeting also allows you to record the meeting, which is really essencial for my job. Also it allows meeting members to share their screen, which is a viral for the IT meetings and discussions. Last but not least it allows you to have a really large number of participants on a single meeting.

Cons

It has constant lags. Even if you have a stable internet connection there is a a possibility that you would not be able to share your desktop properly, or you would not hear the other participants. Also the developers of this program can improve the video quality of the meetings.

Review Source

McKay S.  
Advertising Manager  
Consumer Services  
Used the software for: 1-2 years

### "It works great, wish it wasn't so expensive. Better deal than anything else though."

December 14, 2017

5.0

You can share your screen super easily. Great for any sales calls or meeting with clients. Super easy for people to join. We did remote trainings sometimes and we loved how we could record the sessions for people who missed.

Pros

The software is quick and easy to get a client to join you in a meeting, you just send them to a link that you can keep the same for every meeting. It also works fast. I tried just using skype but it was SUPER slow for screen share. After that I realized why we use join.me. The recording feature is great if you use it a lot.

Cons

I wish the monthly plan was more like per month. It works great though so it's actually a great deal, it's just not worth it if you don't use the recording or other premium features much. The free version is great though.

Review Source

BG

Bienvenido G.  
Caregiver  
Hospital & Health Care  
Used the software for: 6-12 months

### "GoTo Meeting is simply the best virtual meeting platform!"

April 22, 2020

5.0

All in all, in spite of the limitation of this online meeting platform, it is one of the best meeting platforms if not the best because it has superb performance as far as audio and video qualities are concerned. It has also features that you cannot find on its counterpart. I can say that this software can replace face to face meeting of not just small businesses but also those giant corporations.

Pros

GoMeeting is an online meeting platform that simplifies face to face meeting. It works perfectly on laptop in the sense that it provides clear audio and video reception. This kind of software is very useful in my day to day task since I can easily communicate with the different people working in our healthcare industry. I was impressed that it has a feature that you can share your screen with the different participants in the meeting. where there are pointer, highlighter and other impressive features. Also, everyone can speak and it has a feature that you can mute the audio of other participants. Based on my experience, this technology has better performance compared to its competitor because it provides excellent video and audio quality.

Cons

When you use this meeting platform make sure that you have the best gadget to use i.e. laptop, Ipad etc. because when I tried using smartphone it is hard for me to use it because when you are invited to attend the meeting you have to input a lot of information. Like other technology, it has glitches that you experience when using it such as noises, interferences and crosstalk. Also, there are times when the audio of the device you are using is not working well in which you need to immediately exit in the meeting and re-join again.

Review Source

JC

Jamie C.  
Middle School Coordinator  
Religious Institutions  
Used the software for: 2+ years

### "Thank you GoTo Meeting!"

May 6, 2022

5.0

Pros

This product was SO easy to use before and during the pandemic! Our team was meeting virtually every week, prior to the pandemic, due to us all connecting from 4-5 different states. Once the pandemic began, it was such a blessing to be able to continue meeting as seamlessly as before. I used GoTo meeting from my phone in rural Kentucky, and from one of largest cities in Wisconsin, over the span of 3 years. No issues. The connectivity and ease of use was amazing!

Cons

Nothing! I honestly am incredibly impressed with GoTo Meeting for the entire three years that I utilized it! I wish my current company used it as well!

Review Source

VR

Verified Reviewer  
administrative analyst  
Accounting  
Used the software for: 2+ years

### "ideal for meetings"

October 22, 2019

4.0

It's great because you can share your desktop with colleagues, enabling you to share slides and issues that appear on your computer. With this feature, you don't have to be by your side to view your computer screen or have to take photos and send to others.

Pros

What I like most about gotomeeting software is the ability to schedule meetings with co-workers, so we can solve many issues that arise daily in the work environment. It is a great platform for group conversations.

Cons

Sometimes someone in the meeting goes down without even the Internet fluctuating, which can cause some problems for the other people in the meeting.

Review Source

AB

Ali B.  
HR officer  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Digital meeting office "

July 28, 2022

5.0

Pros

Great in organizing electronic meetings, controlling and preparing settings, and making it easy to book an appointment and be reminded of it

Cons

A certain number of people can share and need a lot of internet

Switched from

[Adobe Lightroom](https://www.capterra.com/p/233631/Adobe-Photoshop-Lightroom/)

For photoshop and editing

Review Source

SK

Senthil K.  
Manager operations  
Banking  
Used the software for: 2+ years

### "Must needed Application for the current situation "

June 22, 2022

4.0

Pros

Very easy to work, especially when most of do work from home due to pandemic, this is been really helpful in communication purpose.very good for short team calls and team huddles

Cons

A few administration rights seems to be limited which needs to be improved.

Review Source

VR

Verified Reviewer  
Junior Web Developer  
Computer Software  
Used the software for: Less than 6 months

### "Click, Connect, Collaborate ,Value : Review with its Pros and Cons"

March 30, 2024

5.0

Ultimately it all comes down to the company's specific needs, budget, or team preferences. Consider factors like required features, participant numbers, etc. As far as my team's requirement goes it checked all our boxes.

Pros

1\. The foremost part of why one should shift to GoTo is user accessibility and how much it makes things easier for people who have no prior experience in hosting or joining online meetings. 2. The fact that it provides a blazing-fast and high-quality experience makes it more reliable.

Cons

1\. GoTo is a useful tool, but the paid subscription may be expensive for larger audiences. 2. The Limit on the duration & limited participants in the free plan make it less compliant.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

our company's goal is to provide ease of use to the employees and GO TO provides us with just that.

Review Source

Greg D.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "GoToMeeting Gets Makes It Easy To Meet With Clients Wherever They Are"

November 21, 2019

4.0

I am a Digital Marketer. I build websites and help companies with their online advertising. GoToMeeting allows me to have clients who are located all over the world. Since my work is all electronic, I can meet with people, discuss their projects, and deliver services anytime, anywhere. And it's affordable. I highly recommend GoToMeeting for it's value and reliability.

Pros

What I like Most about GoToMeeting is that it allows me to meet with clients face to face regardless of where they are.

Cons

What I like least about GoToMeeting is that setup can be a bit cumbersome the first time a client connects. This issue has improved significantly over the years and now it's a pretty simple process.

Reason for choosing GoTo Meeting

I chose GoToMeeting over Skype, because it is far more reliable and still fits in my budget.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Retail  
Used the software for: 2+ years

### "Save Your Travel Budget, Use GoToMeeting"

January 10, 2019

5.0

Travel DRAINS your budget. Between airfares, dinners, hotels, it just kills our bottom line. And it impacts productivity, you lose so much time in office. GoToMeeting is such a great solution. With the exception of some trade shows and key stakeholder meetings, we have really made a positive impact on our budget by significantly reducing travel and using GoToMeeting instead.

Pros

It's extremely cost effective and easy to use. I'm able to share my screen and present with colleagues across the country. They are able to interact as if they are in the room. It has removed barriers when colloborating with associates and vendors-we no longer have to worry about when someone can get "out to visit". Now, we just connect via "GoToMeeting" and connect instantly. I'm able to share presentations, excel documents, websites, anything on my computer. Amazing technology.

Cons

it rarely happens-but there are times when we get some buffering. Technology is ever evolving and most people are patient with this.

Review Source

Steve B.  
Sr. Mobile Strategist & UX Architect  
Management Consulting  
Used the software for: 2+ years

### "A solid competitor in enterprise videoconferencing!"

November 30, 2018

5.0

A solid product that has improved dramatically in the last year! We've experienced very few problems with gotomeeting, which is a huge feat for any videoconferencing software.

Pros

I LOVE having the ability to Zoom in on a participant's screen content. Ironically, your competitor (Zoom) doesn't appear to provide this feature. I can't tell you how many times this has enabled me to take a legible screenshot on my end of a participant's tiny screen content.

Cons

If you have the preferences window open and a participant ends a conference, the application will freeze-up and the user will have to force-quit.

Review Source

VR

Verified Reviewer  
Communication Consultant  
Machinery  
Used the software for: 2+ years

### "Easy to use and dependable"

January 23, 2019

5.0

We use GoToMeeting to connect with remote staff and customers. Our customers (fortune 50 companies) mostly all use other clients, and frequently have issues calling in, staying connected, etc. We have stuck with GoToMeeting because we get the most consistent / stable results from it.

Pros

Dependable and stable. We use this for meetings everyday without issue. When hosting the meeting, we are also able to record the meeting, which is great. The alerts / links and call in functionality always just work. That can't be said for a lot of other conference call clients.

Cons

No complaints at all. Very dependable and no issues.

Review Source

VR

Verified Reviewer  
CTO, EMEA  
  
Used the software for: 2+ years

### "Used for conference calls / collaboration between and across teams"

August 2, 2018

5.0

Excellent conferencing service, generally loved by all (technical and non technical people alike)

Pros

Free version is excellent Voice quality constantly improving Easy interface, many of our team members are non-technical people who would take a long time to get connected if this wasn't simple... Calendar integration is great, I send invites with a single click

Cons

On the mobile version when getting a call halfway through a conference it will completely forget audio settings (for example - if it was connected to the BlueTooth headset) and if you're driving that's a big problem.

Review Source

LK

Luke K.  
functional analyst  
Information Technology and Services  
Used the software for: 2+ years

### "GoToMeeting Review"

January 16, 2020

5.0

We use GoToMeeting on a daily basis to get a status report for different projects we're working on. It's great because the company saves money by having phone calls and seeing various caller's screens instead of everyone having to fly to a central location. Overall I'm very pleased and happy with this software and recommend to any company that is interested in it.

Pros

This software is so easy to use! You only have to dial in, type the access code and you're good to go. I love that you can display a specific screen/window from your computer to display to all other users on the call. There is also a chat feature in GoToMeeting that allows you to chat with everyone on the call or to a specific individual. (Added bonus is the ability to record the call!)

Cons

Not really too many cons with this product, but two things may be worth noting. Some calls can experience random drops even though it's dialed in from a lan line. The other thing is when you're downloading/converting the recorded call it can take a long time to process.

Review Source

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