# Page 53 | GoTo Meeting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 53 - Is GoTo Meeting the right Meeting solution for you? Explore 11528 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163332/GoToMeeting/reviews

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GoTo Meeting

4.4 (11528)

[View alternatives](https://www.capterra.com/p/163332/GoToMeeting/alternatives/)

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Last updated March 13th, 2026

# Page 53 - Reviews of GoTo Meeting

## Showing most helpful reviews

Showing 1301-1325 of 11528 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Great Business Solution to Connect from Home or Office"

January 28, 2021

5.0

My overall experience was great. I used this while I was a business professional, a computer programmer and now even as a small business owner. It is versatile and dependable.

Pros

Wow, the possibilities! I was using this long before Zoom, or Google Classroom, or even Google Meets. This software is my go to when I am setting up new software, talking to customers from afar or even meeting locals on a tight schedule. . It doesn't cutout like Skype and it has fast upload speeds compared to all other software I have used.

Cons

Correct me if I am wrong but if I used this on a daily basis as a host I had to may a fee and was only allowed so many participants. At times I was expecting more in the professional plan that what was offered but it is worth the cost.

Review Source

VR

Verified Reviewer  
Applications Support & Project Analysis  
Political Organization  
Used the software for: 1-2 years

### "Not what it seems on the surface"

July 30, 2018

3.0

Pros

It seems easy enough to use, and I do like that there are plugins that allow me to connect to Outlook. Theoretically this tool should work like other, similar videoconferencing tools.

Cons

We ended up switching away from join.me for multiple reasons: (1) Constant updates that made it too difficult to maintain our internal support documentation; (2) Updates that fundamentally changed join behavior for Hosts and Participants; (3) Limited and poor support for awhile, then no support at all.

Review Source

VR

Verified Reviewer  
Founder  
Computer Software  
Used the software for: 2+ years

### "Very Upset"

April 20, 2021

1.0

terrible experience.

Pros

nothing. it's garbage. No one uses it, and I had to keep telling my customers on sales calls how it's just the same thing as Microsoft Teams or Zoom, when in fact it's an inferior product.

Cons

There is no way to remove my credit card from their system. There is no way to cancel my subscription. I contacted support, and they said you need to give them 30-days notice. After they confirmed my account had been cancelled, I still received a charge.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing GoTo Meeting

I didn't. I now use Zoom and have had no problems with them

Review Source

VR

Verified Reviewer  
Lead Specialit Product Offer Management  
Computer & Network Security  
Used the software for: 2+ years

### "GoToMeeting Review"

June 3, 2019

5.0

this is a great tool for business is a win-win every time for a fair price.

Pros

This software let you exceed the maximum video participants in a conference, you can do live streaming meeting very easy. GoToMeeting allows a bunch of video production, this tool lets the user innovate every time you have a meeting.

Cons

I no dislike with this tool, it is great.

Review Source

Deepanjali S.  
Relationship Manager  
Education Management  
Used the software for: Less than 6 months

### "Easy To Join.Me"

February 22, 2023

5.0

Pros

The bes feature which was the most impact full of all was I am able to record the meetings for further references.

Cons

I felt that the quality of the video and audio calls drop when connected to a cellphone or mobile network.

Review Source

AB

Artem B.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Join.Me for online training in photo editing"

February 18, 2023

5.0

Pros

I use Join.Me to conduct online lessons on photo editing in graphic editors. Join.Me is a simple and convenient video conferencing service that allows me to communicate with my students and demonstrate the photo editing process in real-time. I can easily share my screen with students, show them how to work with graphic tools, and answer their questions in real-time. I also use the recording function so that my students can review the lessons at any convenient time if they need to repeat a certain technique. Join.Me is very easy to use. To start a conference, all I need to do is send a link to my students, who can join the lesson from any device. Join.Me provides good sound and video quality, which is important for effective learning.

Cons

limits on the number of participants in one meeting

Review Source

JS

Jon S.  
Customer Success Manager  
Computer Software  
Used the software for: 2+ years

### "Great way to assist remotely, and ensure success in training."

January 21, 2021

5.0

Over the years they have been helpful in changing the number of seats we needed and upgraded us when we needed additional features. They have always been pleasant to work with.

Pros

The ability to share your screen from both parties. Allowing you to train, but also see what they are struggling with and help them on their own computer.

Cons

We sometimes have difficulties with establishing the connection from our client side. If your time is limited and it takes 10 minutes to get everyone connected you have lost valuable time.

Reason for choosing GoTo Meeting

At the time we need to both share our screen and sometimes change to view their screen. Join.me didn't have that option at the time. We did have a few Join.me seats for sales, for presentation purposes only.

Review Source

VR

Verified Reviewer  
Customer Success Manager, Partnership Manager  
Information Technology and Services  
Used the software for: 2+ years

### "super easy "

December 7, 2018

4.0

Pros

This video conferencing tool is easy and has everything that you should need to make an online meeting. It's easy to create an account and the price is affordable for everyone. If you want you can even record your webinar and then downland to check how it went.

Cons

Sometimes we had problems to open GoToMeeting using an Apple device.

Review Source

Kate B.  
Marketing & Account Management  
Financial Services  
Used the software for: 2+ years

### "Easy and dependable "

March 9, 2021

4.0

It makes it very easy to stay in touch with my contacts and I’m happy with the product. It does what it promises.

Pros

One of the best features is that it integrates with our phone system and makes it very easy to set up a meeting or activate a meeting quickly when needed. It also integrates well with other GoTo products and the more you use it, the better it gets.

Cons

Because it integrates with other GoTo products, sometimes it’s hard to know if I’m signed into my personal account or to our team account for webinars. The login is the same and sometimes it takes a couple of minutes to switch profiles. A moment of panic, but usually not a big deal.

Review Source

MS

MICHAEL S.  
DevOps Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple Meeting Software Thats Much Cheaper and More Intuitive than Competitors"

August 17, 2018

5.0

I initially got an account for my organization with GoToMeeting because of recurring issues with WebEx and we needed a quick fix for a big sales meeting with a prospective client. GoToMeeting stood up an account for us, and had a support engineer work with me to have everything ready to go within an hour. Fast forward a year later, and I'm advocating that we move off of WebEx entirely and only on to GoToMeeting. Its cheaper, and significantly better in my opinion. Whats not to like about that?

Pros

The simplicity of starting an account and getting right to hosting meetings. It is significantly easier than WebEx, and the pricing is a thousand times better. There are of course restrictions on how many can attend your meetings (you'll have to pay more for a higher number of possible attendees), but that is to be expected. Adding authorized users, recording meetings, screen sharing, and taking control are all things that GoToMeeting does better than its competitors, several of which I have to use frequently.

Cons

Some of the restrictions on adding Administrators or people able to host meetings are not ideal, as I need to pay more to be able to have more Administrators so they can host their own meetings. I know most meeting software tools do this, but pricing tiers like this is the one complaint I have for GoToMeeting.

Review Source

AS

Amit S.  
Marketing Executive  
Market Research  
Used the software for: 6-12 months

### "Adaptable and Scalable Video Conferencing Software"

December 9, 2022

4.0

Pros

The audio and video quality is quite good. The web-based software has its advantages, no download needed. Extremely easy and Scalable Tool for the organisation. The User Interface is light and modern which helps easy to understand.

Cons

Need to be affordable and need a high level chat system. Sometimes uploading big files struck in between and takes lots of time to upload.

Review Source

JV

Jessica V.  
Quality Systems Consultant  
Executive Office  
Used the software for: 2+ years

### "Great product for remote meetings"

January 18, 2021

5.0

Overall I love using GoToMeeting, the software is simple to use and offers the ability to either use computer audio or the phone to communicate. The ability to share my screen with my clients and show them the possibilities of their system is a big plus and also to be able to transfer control of the screen to my client is another big win for GoToMeeting

Pros

I like that when I need to set up a a remote meeting with clients that I can really create a meeting and send a simple link to them. The software is easy to install in the client side so there is no confusing installation required

Cons

There have been a few times where the cover was unable to use the meeting software due to updates not being installed on the client side, do not having the software backwards comparable sometimes causes issues if the clients IT department hasn’t properly updated their systems

Reason for choosing GoTo Meeting

I chose GoToMeeting because it was something that my clients were mostly familiar with, the price point was affordable with my budget, and it had all the features I was looking for in a remote meeting application

Review Source

MH

Melissa H.  
director  
Information Technology and Services  
Used the software for: 2+ years

### "Great overall functionality and ease of use"

February 25, 2022

5.0

Pros

I've used GoTo Meeting on a very regular multiple times a day frequency. The polls and functionality are absolutely fantastic.

Cons

As great as the polls were they were a tad limited.

Review Source

Giridhar P.  
Manager Data Engineering  
Information Technology and Services  
Used the software for: 1-2 years

### "GoToMeeting is a great tool for supporting remote work "

June 22, 2022

4.0

Good and reliable overall.

Pros

Easy way to get connected with team members and set up audio/video conferences. Enables efficient effective 2 way communication and enables sharing of computer. Files could be shared if needed and text chat is available while the meeting is in progress.

Cons

Good Connectivity establishment needs high speed internet and lost sessions are not retrievable.

Review Source

Sarah M.  
Ownere  
Arts and Crafts  
Used the software for: 1-2 years

### "GoToMeeting for Business"

November 19, 2023

3.0

Pros

Easy to download or follow link to conduct meetings. Starts up quickly and those who can join are easily controlled by admin functions. Sharing documents and screens is easy. Quick to onboard.

Cons

Not as slick as some of the newer video conferencing softwares. Requires frequent updates that users usually don't realize until they are about to start a meeting.

Review Source

VR

Verified Reviewer  
Technical Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to setup meetings"

March 26, 2020

5.0

Overall great experience. Good voice quality and easies to setup. Highly recommended

Pros

GoTo meeting client/ app is very helpful to setup/ schedule meeting with only few click. In addtion to that integration with outlook is helpful.

Cons

little difficult to track the meeting day way. probably a calender view in the app/ client can be added.

Review Source

Jackson P.  
Assistant Manager  
  
Used the software for: 2+ years

### "One of the Best Online Meeting Apps out there"

July 13, 2018

5.0

Online Meeting and Presentations are easy

Pros

I've been using this tool for about 4 years now. This a must for all online meetings in my Organization. We even use it to troubleshoot issues by doing a screen share.

Cons

No Cons. The only thing that i've noticed is that, it lags a little when the bandwidth is slow, but that's not Gotomeeting's fault

Review Source

AG

Akhil G.  
Supply chain analyst  
Information Services  
Used the software for: 1-2 years

### "Great video conferencing tool "

March 14, 2022

4.0

Overall a good tool for the price. Needs some work, but has the potential to be a great alternative to the big names in video conferencing tools

Pros

I really like the screen recording feature. It also has a very streamlined breakout session which is helpful during training sessions.

Cons

The chat feature needs improvement. Screen recording also need a bit of improvement

Review Source

Vladimir O.  
Web Architect Manager  
Design  
Used the software for: 2+ years

### "Webinars and meetings anytime anywhere"

November 19, 2018

5.0

Overall is a great products but you do need to be somewhay techy.

Pros

It's a superb way to keep communications steady. We have people all over the states and of our providers is on the other side of the world so having an easy to use, reliable piece of software is a must for our internal communication. Distance is not an excuse anymore to keep procedures and keeping the team on the same page. It's easy to share your screen, make somebody else the coodinator and setting up the meetings.

Cons

Sometimes it's hard to set up the microphone. Using the phone is a solution, but this happens with less "technical" people. Also it can feedback easyly but that might have to be because of the software.

Review Source

VR

Verified Reviewer  
CSMO  
Information Technology and Services  
Used the software for: 2+ years

### "Convenient and easy to use meeting application"

January 3, 2022

5.0

Some of our customers can't or are not permitted to use other available meeting tools (like Teams, ...). GTM is very convenient and well accepted in such cases.

Pros

The user interface, remote screen sharing, remote control, ease of use, recording.

Cons

Inability to use pointers at remote screens.

Review Source

Miguel S.  
soporte tecnico  
Information Technology and Services  
Used the software for: 6-12 months

### "software necesario para asistencia remota"

November 17, 2022

4.0

es una experiencia agradable y el uso muy funcional y satisfaccion completa en soporte remoto

Pros

facil de usar, muy intuitivo y con funciones basicas para la asistencia remota y conferencias remotas necesarias para estos dias

Cons

necesita ancho de banda minimo y costos variables

Review Source

VR

Verified Reviewer  
VP, Learning & Development  
Insurance  
Used the software for: 2+ years

### "Simple and easy to use @ work OR home"

November 3, 2022

5.0

Very inexpensive and even a free version is available. I'm a huge GoTo fan but like this for it's pure simplicity and excellent home option.

Pros

I have used in a business environment but really became a fan as I used it to help my family members learn to perform various tasks on their PC. Also helpful to fix things that they messed up!

Cons

I know due to security it won't allow you to change/control some things while in remote control mode but other than that limitation I love the product!

Review Source

VR

Verified Reviewer  
Business Develop  
Medical Devices  
Used the software for: 2+ years

### "Easy to Use"

March 13, 2020

5.0

I have had many successful meetings and interactions with GoToMeeting and have grown relationships all over the world. I am very happy with this software.

Pros

It is very easy to use and can be downloaded and installed on any device anywhere in the world. I can start a meeting or remote session within minutes.

Cons

Some clients have pop-up blockers oar firewalls that will block the installation of this product but 99% I have success starting a meeting within a couple of minutes.

Alternatives considered

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing GoTo Meeting

We were more familiar with GoToMeeting

Review Source

MB

Mishalee B.  
HR Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Good but needs some upgrades"

October 14, 2021

4.0

Pros

I like that I can get my phone calls on my work phone, computer, or cell phone depending on where I am at.

Cons

GoToMeeting seems to have minimal features compared to its competitors. The calls drop a lot, and when you first pick up your calls you can't hear the other person and they can't hear you for at least 20 seconds, so there is a lot of "hello's" back and forth until the call connects and both parties can hear each other.

Review Source

VR

Verified Reviewer  
Head of Legal  
Internet  
Used the software for: 2+ years

### "No reason to use GTM with Zoom available"

February 4, 2021

2.0

i would avoid using Go To Meeting at all costs. I only use GTM when I have to talk to someone at a firm that uses GTM, and they have a policy against using zoom.

Pros

I have never liked go to meeting. My experience has always been that someone at an awful company who uses Go To Meeting sends me a calendar invite, and i have to download some software in order to use it, and then i don't think about it again until the next time someone sends me a GTM invite, when I inevitably have to update the software to use it

Cons

everything. I honestly can't stand this software. 5-10 years ago there wasn't a clear leader in this space, and people used this, blue jeans, etc. but after the pandemic, zoom is the clear winner, with google hangouts also in the mix.

Review Source

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