---
title: "GoTo Meeting Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GoTo Meeting Software - reviews, pricing plans, popular comparisons to other Meeting products and more."
source_url: "https://www.capterra.com/p/163332/GoToMeeting/"
page_type: "product"
language: "en"
---

# 

 GoTo Meeting Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GoTo Meeting

## What is GoTo Meeting?

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Get a fast, easy and reliable professional solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

## What is GoTo Meeting used for?

[Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Screen Sharing](https://www.capterra.com/screen-sharing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 11,531 user reviews

Reviews sentiment

Positive

90%

Neutral

9%

Negative

1%

Pros & cons

Integrated team collaboration tools

Robust multi-channel communication

Recurring technical glitches

Frequent audio reliability issues

Starting price

$14

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Collaboration / 2026
-   Internal Communications / 2025
-   Meeting / 2025
-   Team Communication / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GoTo Meeting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.goto.com/&name=GoTo Meeting)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GoTo Meeting

4.4 (11,531)

VS.

[4.7 (24,177)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$14

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (11,519)

Ease Of Use

4.6 (11,103)

Value For Money

4.3 (7,003)

Value For Money

4.5 (6,826)

Customer Service

4.3 (6,531)

Customer Service

4.4 (6,581)

## GoTo Meeting alternatives

[4.2 (1,001)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,126)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,658)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,665)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/163332/GoToMeeting/alternatives/)

## FAQs about GoTo Meeting

Overview

### What problems does GoTo Meeting solve?

GoTo Meeting helps teams solve unreliable remote communication, slow meeting setup, and fragmented collaboration by enabling secure video meetings, screen sharing, file exchange, recordings, and webinars across devices. Sales, training, IT support, distributed operations, and client-facing teams benefit most when coordinating demos, remote support, recurring updates, and large virtual events.

Answer based on 3477 reviews

Overview

### Which roles and teams benefit most from GoTo Meeting?

GoTo Meeting is most used by business owners, executives, project managers, and operations teams that need reliable virtual meetings across clients, vendors, and internal staff. Sales, marketing, and account teams use it for presentations and relationship management, while IT, educators, and consultants rely on it for training, support, and remote collaboration.

Answer based on 11381 reviews

Overview

### What company size and industries is GoTo Meeting built for?

GoTo Meeting is used by educators, healthcare providers, professional services, sales teams, government agencies, universities, researchers, and remote workers, with small businesses making up 67% of reviewers. It also serves enterprises at 17% and midsize businesses at 16%, with strongest reviewer representation in computer software at 9%, IT services at 8%, and marketing and advertising at 6%.

Answer based on 11531 reviews

Features and Usability

### What are the key features of GoTo Meeting?

GoTo Meeting includes core meeting tools like video conferencing, screen sharing, audio calls, scheduling, and meeting recording. Differentiating features include recurring meeting rooms, presenter controls, remote access/control for troubleshooting, and phone dial-in options. Reviewers most often discuss meetings, screen sharing, video calls, and cross-device access.

Answer based on 5751 reviews

Pricing

### How much does it cost and what fees or limitations are included?

GoTo Meeting starts at $14/user/month for the Professional plan with 150 participants; Business costs 19/user/month, billed annually, for up to 250 and adds unlimited cloud recording. A free trial is available. Reviewers say pricing can feel steep versus free alternatives, while occasional users often find the free option or trial more suitable.

Answer based on 1691 reviews

Integrations

### Which third-party tools and platforms does GoTo Meeting integrate with?

GoTo Meeting integrates with Microsoft Outlook, Microsoft Teams, Google Calendar, Gmail, Microsoft 365, and Calendly for scheduling and email workflows. It also connects to GoTo Webinar, Webex, Slack, Salesforce Sales Cloud, ServiceNow, and Okta. GoTo Meeting supports over 20 integrations across calendar, collaboration, CRM, and identity tools.

Answer based on 1098 reviews

Getting Started and Support

### How easy is it to onboard and train a team on GoTo Meeting?

GoTo Meeting is generally easy to onboard for everyday users, with simple meeting setup, join links, and video training options. Reviewers say hosts, remote employees, and nontechnical users often get started quickly, while administrators and first-time users may need more time with the interface, setup steps, and advanced controls.

Answer based on 819 reviews

Getting Started and Support

### What customer support options does GoTo Meeting offer, and how do users rate the experience?

GoTo Meeting offers email/help desk, FAQ/forum, a knowledge base, and phone support. User experience with support is mixed: some report quick, effective troubleshooting and helpful assistance, while others describe slow follow-up, escalations between agents, vague answers, and difficulty resolving technical, billing, or account issues.

Answer based on 1472 reviews

Security

### How does GoTo Meeting handle data security and access control?

GoTo Meeting uses meeting encryption, password protection, PIN-based entry, passcodes, one-time or secure join links, and invitee-only access. Hosts can lock meetings, approve join requests, mute or remove attendees, and set permissions for video, chat, speaking, and screen control. Some reviewers note optional passwords, limited granular controls, and firewall or security-policy conflicts.

Answer based on 412 reviews

## Who uses GoTo Meeting?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Integrated team collaboration tools

92% positive reviews out of 782

Most reviewers describe team collaboration as efficient, with real-time document sharing, screen sharing, and group discussions.

Kevin J.

Operations Project Coordinator, 1,001 - 5,000 employees.

"GoTo Meeting has made it possible for us to share updates and information which help keep everyone in the team updated."

Recurring technical glitches

54% negative reviews out of 1153

Some reviewers describe encountering software bugs, crashes, compatibility problems, and frequent updates that disrupt meeting flow.

Jonathan W.

Director, 2 - 10 employees.

"The software is extremely glitchy and will often fail within meetings."

Robust multi-channel communication

94% positive reviews out of 609

Most users report communication tools support file sharing, video, and chat, facilitating clear, real-time interactions.

Cleophus V.

Safety and Compliance Officer, 2 - 10 employees.

"GoTo Meeting has helped us streamline our communications and information sharing."

Frequent audio reliability issues

64% negative reviews out of 873

Some users report audio problems, including echo, unclear sound, and difficulty managing mute functions, especially with larger groups.

Ryan T.

Automation Sales Engineer, 201 - 500 employees.

"It can be confusing for first time users to get audio working, and the delay on the screen share function is very noticable."

Versatile remote connectivity features

96% positive reviews out of 549

Most reviewers indicate remote access enables seamless meetings, troubleshooting, and collaboration from any location or device.

Patrick L.

Head of Digital Marketing, 51 - 200 employees.

"The software gives you the ability to access your data from anywhere at any time on any device making it ideal for remote teams looking to stay connected no matter where they are located geographically."

Connectivity and speed limitations

76% negative reviews out of 761

Most reviewers find performance and speed depend heavily on internet quality, causing lag, delays, and slow loading during meetings.

Aniruddha T.

Operations Support, 1,001 - 5,000 employees.

"It lowkey has lag issues and slow responsiveness which kind of makes it difficult during live meeting sessions to communicate."

## Features

AI summary

Based on 16,058 Meeting reviews

Capterra data shows that buyers of meeting software rank the following features as their top priorities:

-   **Video Conferencing** (**50%** of reviewers rated this feature as critical)
-   **Screen Sharing** (**50%**)
-   **Meeting Management** (**44%**)

GoTo Meeting supports all three features that reviewers value most: **Video Conferencing**, **Screen Sharing**, and **Meeting Management**. Together, these capabilities help teams host live discussions, present content clearly during calls, and keep meetings organized from scheduling through follow-up, allowing teams to communicate more effectively and make faster decisions.

Video Conferencing

4.6 (818)

59.29% of 818 reviewers that rated this feature as important or highly important

GoTo Meeting offers robust video conferencing that helps you connect face-to-face with colleagues or clients, fostering engagement and collaboration. Users think the video and audio quality is consistently good, even with lower bandwidth, and value the easy meeting setup and device flexibility.

Screen Sharing

4.6 (800)

62.13% of 800 reviewers that rated this feature as important or highly important

With GoTo Meeting’s screen sharing, you can easily present documents, slides, or visuals to others, making collaboration and training more effective. Reviewers appreciate its reliability, smooth performance, and the ability to control who shares, especially compared to Zoom and Teams.

Mobile Access

4.4 (697)

53.23% of 697 reviewers that rated this feature as important or highly important

With mobile access, you can join or host meetings from anywhere using your phone or tablet. Some reviewers find this flexibility valuable for remote work or travel, noting the app is reliable and offers nearly all desktop capabilities, though a few mention minor usability issues.

Collaboration Tools

4.3 (216)

46.76% of 216 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

File Sharing

4.3 (453)

47.46% of 453 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Real-Time Chat

4.5 (474)

51.90% of 474 reviewers that rated this feature as important or highly important

GoTo Meeting’s real-time chat gives you an instant way to communicate during meetings, ask questions, or share links without interrupting. Reviewers appreciate how it supports collaboration, allows private messaging, and keeps meetings efficient, especially when audio isn’t available.

GoTo Meeting 117 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Item Tracking: Track the status of discussed/agreed tasks
- Active Directory Integration: Integrates with Active Directory
- Activity/News Feed: Continuous profile-based stream of news and activity
- Agenda Management: Access event or meeting agenda online
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Animation: Ability to insert animations/transitions
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Audio Calls: Ability to make voice calls within the system
- Audio Capture: Record audio or import/upload audio files
- Audio File Management: Supports audio files
- Auto Framing: Detect speech to highlight frame subjects
- Automatic Transcription: Use AI to convert voice into text automatically
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
- Breakout Rooms: Sub-room created within virtual meeting/class
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Call Conferencing: Facilitate virtual conferences that connect multiple people remotely
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Routing: Sends voice calls to a specific queue based on predetermined criteria
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Sharing: Digitally share pre-made materials and self-created content with others
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Desktop/Browser Sharing: Share screens of either your computer's desktop or your browser tab with another computer
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Hand Raising: Participants can alert the host if they have a question when they are muted
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Activity Monitoring: Monitor and track what your employees are doing
- Employee Photos: Store photos of employees
- Encryption: Convert data into a code for security
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- HD Audio/Video: High-definition audio and/or video capabilities
- Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.
- Interactive Whiteboard: Virtual whiteboards allow instructors to share information with students in real-time
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Live Chat: Ability to chat online in real time
- Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews
- LMS Integration (LTI): Integration with LMS system
- Lock Meetings: Password-protect and/or stop new participants from joining online meetings
- Media Library: Collection of images, videos and other digital content that can be used
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing
- Mobile Access: With mobile access, you can join or host meetings from anywhere using your phone or tablet. Some reviewers find this flexibility valuable for remote work or travel, noting the app is reliable and offers nearly all desktop capabilities, though a few mention minor usability issues.
- Mobile Screen Sharing: Share screens from your tablet or smartphone
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Participant Screen Sharing: Allow several participants to share screens simultaneously
- Multi-Screen Recording: Simultaneously record webcam and screen
- Multi-User Collaboration: Two-way actions and communication between multiple users in real time
- Notes Management: Allow users to create, edit, and sort multiple notes
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- Online Voice Transmission: Transmit voice and other information digitally
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Presentation Tools: Share and present designs
- Presenter Control Management: Allow one presenter to pass control of the screen sharing to another participant
- Private Chat: Send messages to selected individual(s) from the entire audience
- Productivity Tools: Tools to facilitate the production of information and promote efficiency
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Raise Hand: Notify presenter that attendee wishes to speak
- Real Time Editing: Preview and make real-time changes in the web content
- Real Time Screen Sharing: Share your screen with a third party to enable them to see what changes/actions are being performed as they happen
- Real-time Broadcasting: Broadcast live video streams
- Real-Time Chat: GoTo Meeting’s real-time chat gives you an instant way to communicate during meetings, ask questions, or share links without interrupting. Reviewers appreciate how it supports collaboration, allows private messaging, and keeps meetings efficient, especially when audio isn’t available.
- Recording: Record live video calls to play later
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Support: Provide support to your customers and employees remotely over a shared network
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Capture: Save a screenshot of your desktop as an image
- Screen Mirroring: Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Screen Sharing: With GoTo Meeting’s screen sharing, you can easily present documents, slides, or visuals to others, making collaboration and training more effective. Reviewers appreciate its reliability, smooth performance, and the ability to control who shares, especially compared to Zoom and Teams.
- Session Recording: Record active support and chat sessions for auditing and training
- Softphone: Use your computer as a phone device to make calls over the internet
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Targeted/Locked Screen Sharing: Share only a specific tab on your desktop while continuing to work in other tabs without sharing them
- Task Management: Create, manage and track all task activities and progression
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation
- Transcripts/Chat History: View messages sent by both parties during the chat conversation
- Two Way Audio & Video: This capability lets you interact in real time with clear audio and video, making meetings feel more personal and engaging. Reviewers indicate the quality is reliable, with minimal lag, and say it helps remote teams communicate as if they’re together.
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Profiles: Profiles of users providing basic information
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Call Recording: Record and playback video calls
- Video Chat: Chat with your counterparts over the video in real time
- Video Conferencing: GoTo Meeting offers robust video conferencing that helps you connect face-to-face with colleagues or clients, fostering engagement and collaboration. Users think the video and audio quality is consistently good, even with lower bandwidth, and value the easy meeting setup and device flexibility.
- Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Virtual Backgrounds: Upload or use pre-set virtual backgrounds during video meetings
- Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing
- Voice Mail: Computer-based system that allows users to send and receive voice messages
- Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard
- YouTube Uploading: Upload and share videos with an in-app YouTube integration

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (11,485)

4.4

Based on 11,485 reviews

## Pricing

Value for money

4.3 (7003)

Free Trial

[View pricing plan details](https://www.capterra.com/p/163332/GoToMeeting/pricing/)

Professional

$14.00

Per User,Per Month

It includes:

-   150 Participants
-   Breakout Rooms
-   Dial in Conference Line
-   HD Video
-   Screen Sharing
-   Unlimited Meetings
-   Web Audio

Business

$19.00

Per User,Per Month

It includes:

-   250 Participants
-   Drawing Tools
-   Slide to Pdf
-   Smart Assistant
-   Unlimited Cloud Recording

Enterprise

Contact Vendor for Pricing

It includes:

-   Customer Success Manager
-   Inroom Link
-   On-Boarding
-   Training
-   Volume Discounts

Value for money

4.3 (7,003)

4.3

Based on 7,003 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Procore](https://www.capterra.com/p/56250/Procore/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (6531)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6,531)

4.3

Based on 6,531 reviews

## User reviews

Overall rating

4.4

Based on 11,531 reviews

Filter by rating

5(6524)

4(3844)

3(997)

2(121)

1(45)

Mentioned topic

Sorted by most recent

SH

Spencer H.

Software Developer

Information Technology and Services

### "A die Hard "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 13, 2026

Pros

Has been my go-to for communication and clients calling. GTM is highly effective, efficient, with clear picture and sound quality.

Cons

I’ve been using Go-to meeting for over three years and haven’t found any drawbacks so far. It's still a die hard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Cristin H.

Office manager

Automotive

### "Reliable and secure corporate conferencing with room for UI modernization"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 30, 2026

Overall, go to meeting serves as a dependable, highly secure tool for our corporate communication needs. Well it lacks some of the modern atheistic flares of its competitors, it makes up for it with excellent up time, strong encryption, and constant quality

Pros

The platform is exceptionally stable and reliable for hosting large team meetings. Auto and video quality remain clear even on weaker connections. I also appreciate the secure, straightforward process for external clients joining a call without needing a complex setup

Cons

The desktop application can be resource heavy and slow down older computers during screen sharing. Additionally, the user interface feels a bit dated compared to newer collaboration platforms, and setting up breakout rooms is not as intuitive as it could be

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Ashley P.

HR Manager

Maritime

### "Affordable, Easy-to-Use Meeting Platform with Good Core Features"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 10, 2026

Overall, GoTo Meeting delivers a straightforward, user-friendly virtual meeting solution at a reasonable price point. For organizations seeking a dependable conferencing platform without the complexity or cost of some enterprise alternatives, it is certainly worth considering.

Pros

GoTo Meeting has been a reliable and cost-effective virtual meeting platform for our organization. The software is intuitive, easy to navigate, and provides the essential features needed to host internal meetings, client calls, interviews, and virtual collaboration sessions. The dashboard is well organized, making it simple to schedule meetings, manage attendees, and access recordings and meeting information. One of the biggest advantages of GoTo Meeting is the value it provides for the cost. Compared to some competing platforms, it offers a strong feature set without requiring a significant investment. Both administrators and end users can get up and running quickly with minimal training, which helped drive adoption within our organization. Pros: Easy to use for both hosts and attendees Intuitive and well-organized dashboard Good value for the cost Quick meeting setup and scheduling Reliable core meeting and screen-sharing functionality Minimal training required for users

Cons

Our primary challenge was occasional connectivity and audio issues. While these problems were not frequent enough to significantly disrupt operations, there were instances where participants experienced audio quality concerns or connection instability that affected the meeting experience. Fortunately, these issues were generally temporary and did not outweigh the platform's overall benefits. Cons: Occasional audio quality issues Periodic connectivity challenges for some participants User interface is functional but not as modern as some competitors Fewer advanced collaboration features than some enterprise meeting platforms

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Augusto C.

Professore di Diritto ed Economia

Primary/Secondary Education

### "GoToMeeting: La scelta affidabile per una didattica del diritto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2026

Nonostante l’impatto iniziale con l’interfaccia, GoToMeeting si rivela un alleato di rara affidabilità: quando la priorità è la qualità cristallina della lezione e la continuità del servizio, questo strumento brilla per costanza. Offre una cornice di lavoro seria e professionale che trasmette sicurezza e competenza, rendendo l'ambiente digitale un vero "studio" in cui il diritto viene trasmesso con chiarezza, precisione e senza il timore di cali di connessione, garantendo che ogni momento dedicato ai tuoi studenti sia tempo di valore assoluto.

Pros

GoToMeeting è uno strumento solido e ultra-affidabile per le lezioni a distanza: garantisce una connessione stabile e una condivisione dello schermo impeccabile, permettendoti di mostrare i tuoi materiali giuridici in alta definizione senza interruzioni. Grazie alle funzioni di registrazione e di lavagna virtuale, trasforma le lezioni online in sessioni interattive che lo studente può rivedere in ogni momento, massimizzando l’efficacia dell’apprendimento.

Cons

Il principale punto critico è l'interfaccia, che risulta meno intuitiva e moderna rispetto ad alternative più diffuse; questo può generare una piccola curva di apprendimento iniziale che richiede un po' di pazienza, sia per te che per i tuoi studenti, per padroneggiare tutti i comandi durante le prime chiamate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Matthew H.

Project Manager

Construction

### "Works, but not common software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

May 19, 2026

Pros

What I liked most about GoTo Meeting was the ease of use for video call and ability to send out invites easily.

Cons

What I liked least about GoTo Meeting was that not a lot of clients and collaborators were familiar with it so there was hesitancy to use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Admin

Accounting

### "Reliable and Simple Video Conferencing Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2026

My experience with GoTo Meeting has been very positive. It made virtual communication simple, stable, and efficient for day-to-day meetings.

Pros

GoTo Meeting is easy to use and provides stable, reliable video and audio quality for virtual meetings. Joining meetings is quick and straightforward, and the platform works well for both small and large teams.

Cons

The interface feels a bit basic compared to some newer tools, but it is still very functional and dependable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Davinee H.

Client Success Coordinator

Computer Software

### "GoTo Makes Team work easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 19, 2026

Still like the dashboard that allows whole team to see what is already scheduled. We have multiple departments who use GoTo and we rarely have any conflicts.

Pros

The fact that we have set meeting rooms that have their own links that do not change.This makes including new people super easy!

Cons

Not everyne is familiar and sometimes have har time joning. Often have to walk invitees through the steps. This is usually a user issue not a platform one but still cause some issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Stay home mom

Writing and Editing

### "Go to meeting software review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 19, 2026

Overall easy to navigate good internet connection throughout good picture and sound. Would recommend to someone who needs to do a virtual meeting.

Pros

Was very easy to learn how to use for beginners step by step easy process. Had good video quality and sound. Also kept good internet connection.

Cons

I liked everything about go to meeting just would like if you had the ability to add people to the meeting as the meeting is going on that would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

RAFI A.

Office manager

Accounting

### "goto meeting "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

overall we are very satisfied with the app and we would like to recommend to anyone who is looking for a nice app for appointment setting

Pros

it is very easy and accurate to schedule a meeting and join to the meeting at the same time it gives you options to change the schedule.

Cons

everything about this software is amazing and it fits the best to the business that we are in andworking now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Adriana L.

scheduler supervisor.

Hospital & Health Care

### "easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 3, 2026

I've been using Goto every day, and I don't have any problems with this software. The system works great.

Pros

easy to use, I never have isssues to connect, making my days a little easier, and the video call is super clear

Cons

I don't really have anything bad to say, according to my experience. No issues so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

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