--- title: "GoTo Webinar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoTo Webinar Software - reviews, pricing plans, popular comparisons to other Webinar products and more." source_url: "https://www.capterra.com/p/163335/GoToWebinar/" page_type: "product" language: "en" --- # GoTo Webinar Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoTo Webinar ## What is GoTo Webinar? GoTo Webinar is trusted by more customers than any other online webinar solution and powers millions of webinars each year. Whether you use webinars for marketing, training, or corporate communications, GoTo Webinar puts the fun back into webinars with reliable technology that’s super simple to use. Get the features, integrations and analytics you need to engage your audience and make personal connections that drive your business. ## What is GoTo Webinar used for? [Webinar](https://www.capterra.com/webinar-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 2,073 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 1% Pros & cons Effective remote training platform Large-scale online event hosting High cost for features Audio and mute control issues Starting price $59 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoTo Webinar?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.goto.com/&name=GoTo Webinar) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoTo Webinar 4.5 (2,073) VS. [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price $59 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (2,067) Ease Of Use 4.2 (6,053) Value For Money 4.3 (1,145) Value For Money 4.2 (4,094) Customer Service 4.3 (1,119) Customer Service 4.5 (3,841) ## GoTo Webinar alternatives [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) [4.6 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Highest Rated [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,674)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,148)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,412)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) ## FAQs about GoTo Webinar Overview ### What problems does GoTo Webinar solve? GoTo Webinar solves the hassle of running large remote trainings, product demos, and marketing events by simplifying scheduling, registration, reminders, screen sharing, Q&A, polls, recordings, and attendance reporting. Marketing teams, trainers, customer success, HR, and distributed organizations use it to cut travel costs, improve engagement, and follow up with missed attendees and leads. Answer based on 1290 reviews Overview ### Which roles and teams benefit most from GoTo Webinar? GoTo Webinar is most used by marketing teams, business owners, executives, and client-facing managers who need to run lead-generation events, product demos, and customer presentations at scale. Educators, consultants, and HR teams also benefit from delivering training, onboarding, and informational sessions with reliable audience engagement and presentation controls. Answer based on 2053 reviews Overview ### What company size and industries is GoTo Webinar built for? GoTo Webinar is for anyone engaging audiences or employees through presentations, with strongest adoption among small businesses at 68% and Computer Software at 8%. It also serves enterprise and midsize companies at 16% each, with additional concentration in Information Technology and Services and Marketing and Advertising, both at 6%. Answer based on 2073 reviews Features and Usability ### What are the key features of GoTo Webinar? GoTo Webinar includes core webinar hosting tools like scheduling, online registration, automated email reminders, screen sharing, recording, and presenter controls. Differentiating features include polls, Q&A management, raise hand, attendance tracking, audience analytics, and on-demand webinars, with multi-presenter support and CRM integrations extending event follow-up and reporting. Answer based on 992 reviews Pricing ### How much does it cost and what fees or limitations are included? GoTo Webinar starts at $59/user/month billed annually for the Lite plan with 250 participants. Standard costs 129 for 500, Pro 249 for 1,000, and Enterprise 499 for 3,000; a free trial is available. Reviewers say pricing feels high for small teams, but many cite value through participant capacity and travel-cost savings. Answer based on 228 reviews Integrations ### Which third-party tools and platforms does GoTo Webinar integrate with? GoTo Webinar integrates with Microsoft Outlook, Microsoft Teams, GoTo Meeting, Google Calendar, YouTube, HubSpot Content Hub, Salesforce Work.com, and Mailchimp. These connections cover scheduling, collaboration, video events, CRM, and marketing, and reviewer and catalog data indicate more than 20 integrations across common business workflows. Answer based on 125 reviews Getting Started and Support ### How easy is it to onboard and train a team on GoTo Webinar? GoTo Webinar is generally easy to onboard for presenters and attendees, with a simple interface and video training available. Reviewers say nontechnical users and new hires often join and learn quickly, while admins and hosts may need more time to master settings, recordings, reporting, and audience controls. Answer based on 184 reviews Getting Started and Support ### What customer support options does GoTo Webinar offer, and how do users rate the experience? GoTo Webinar offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as responsive and helpful, especially by phone, with issues resolved quickly. However, others report long waits, inconsistent answers, difficulty finding help articles, and a decline in technical support quality for more complex problems. Answer based on 130 reviews Security ### How does GoTo Webinar handle data security and access control? GoTo Webinar uses encryption, password-protected or secure links, registration-based access, two-factor authentication in some cases, attendee permission controls, and webinar mode with limited participant permissions. Reviewers also mention privacy-friendly defaults like hiding personal information and controlled recording access, though some report login friction, app-download concerns, and occasional skepticism about privacy settings. Answer based on 60 reviews ## Who uses GoTo Webinar? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Effective remote training platform 97% positive reviews out of 136 Most reviewers find training and learning curve excellent, enabling interactive, accessible, and cost-saving virtual training sessions. High cost for features 50% negative reviews out of 152 Some reviewers feel pricing is steep, especially for small businesses, with alternatives offering similar features at lower costs. Large-scale online event hosting 96% positive reviews out of 120 Most reviewers report conferences and seminars accommodate many participants, offer interactive features, and facilitate broad remote attendance. Zedekiah M. Hydrafaciologist, 11 - 50 employees. "It gives us similar experience as those of physical conferences because it accommodates a large number of attendees and many panelist as well." Audio and mute control issues 58% negative reviews out of 132 Some users report audio and mute controls are confusing, causing sound problems, feedback, and participant frustration. Extensive integration capabilities 97% positive reviews out of 37 Most reviewers describe integrations as seamless, supporting easy connections with CRMs, marketing tools, and business processes. Vincent M. Marketing Automation Consultant, 2 - 10 employees. "The integration with Marketo, our marketing automation software, was easy and worked well, which is very important for us." Dependent on strong internet 69% negative reviews out of 111 Most users report performance and speed suffer with weak internet, causing lag, delays, and occasional disconnections. ## Features AI summary Based on 7,242 Webinar reviews Capterra reviewers point to these as the top features buyers look for in webinar software: - **Meeting Management** (**55%** of reviewers rated this feature as critical) - **Screen Sharing** (**52%**) - **Video Conferencing** (**56%**) GoTo Webinar supports all three of the features reviewers rank highest: **Meeting Management**, **Screen Sharing**, and **Video Conferencing**. Together, these capabilities help businesses coordinate webinar sessions, present content clearly to attendees, and support live face-to-face communication, allowing teams to run more organized and effective online events. Screen Sharing 4.5 (290) 57.59% of 290 reviewers that rated this feature as important or highly important This aspect lets you easily present slides, documents, and demonstrations in real time. Reviewers indicate it’s smooth, intuitive, and vital for collaboration and training, though occasional permission issues on Macs are noted by multiple users. Video Conferencing 4.6 (161) 57.14% of 161 reviewers that rated this feature as important or highly important GoTo Webinar offers straightforward video conferencing that helps you connect with internal and external participants. Users think it’s easy to join, provides good video and audio quality, and supports large meetings, though some prefer alternatives like Zoom for certain scenarios. Mobile Access 4.4 (66) 46.97% of 66 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Live Chat 4.4 (165) 54.55% of 165 reviewers that rated this feature as important or highly important You benefit from real-time interaction with presenters and attendees using live chat. Reviewers appreciate its usefulness for Q&A, engagement, and private or public messaging, though some mention the interface could be more user-friendly and performance may lag on slower computers. Presentation Streaming 4.6 (102) 53.92% of 102 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Two Way Audio & Video 4.6 (134) 55.97% of 134 reviewers that rated this feature as important or highly important With this capability, you enjoy clear, interactive communication during meetings and webinars. Reviewers appreciate the reliable audio and video quality, ease of use, and seamless operation, though some mention occasional audio issues related to internet quality. GoTo Webinar 135 features ### All Features - Abstract Management: Collect papers prior to an event - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Application Development: Build unique software tools based on your specific requirements - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Attendee Tracking: A list of registered participants - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Audio Capture: Record audio or import/upload audio files - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Badge Management: Create, manage, and print wearable badges - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Breakout Rooms: Sub-room created within virtual meeting/class - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Class Registration: Online registration for classes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corporate/Business: Software specialized for corporate use - Course Tracking: Track which progress and course materials have been completed by each user - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Electronic Hand Raising: Participants can alert the host if they have a question when they are muted - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Activity Monitoring: Monitor and track what your employees are doing - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Maps: Show location of event's rooms and activities on a digital map - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - File Sharing: It gives you a simple way to distribute documents and handouts directly within sessions. Some reviewers find file sharing fast, convenient, and helpful for engagement, though a few mention delays depending on network speed and occasional use of external tools. - Gamification: Games or game-like elements to track progress and reward accomplishments - Group Registration: Register a group/batch of attendees - HD Audio/Video: High-definition audio and/or video capabilities - Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. - Interactive Content: Allow the audience to interact or engage with the content - Interactive Whiteboard: Virtual whiteboards allow instructors to share information with students in real-time - Learning Management: Organize and track educational activities - Live Chat: You benefit from real-time interaction with presenters and attendees using live chat. Reviewers appreciate its usefulness for Q&A, engagement, and private or public messaging, though some mention the interface could be more user-friendly and performance may lag on slower computers. - Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews - LMS Integration (LTI): Integration with LMS system - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Media Management: Planning, organizing, and controlling the distribution of information or videos, images, audio, and other content - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Check-in: Allow attendees to check in via their mobile devices - Moderation: Controls/tools to moderate the session - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi hosts: Allow multiple participants to present/co-host. - Multi-Event: Utilize the same app for multiple events - Multi-Screen Recording: Simultaneously record webcam and screen - Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras - Multistreaming: Stream to multiple platforms simultaneously - Networking: Discover and connect with speakers and attendees at an event - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - On-Demand Webinars: Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. - One-to-One Messaging: Send personal messages to clients or attendees - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Presentation Tools: Share and present designs - Private Chat: Send messages to selected individual(s) from the entire audience - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - Raise Hand: Notify presenter that attendee wishes to speak - Real-time Broadcasting: Broadcast live video streams - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Block Management: Book and manage rooms at an event - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Capture: Save a screenshot of your desktop as an image - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: This aspect lets you easily present slides, documents, and demonstrations in real time. Reviewers indicate it’s smooth, intuitive, and vital for collaboration and training, though occasional permission issues on Macs are noted by multiple users. - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Session Recording: Record active support and chat sessions for auditing and training - Skills Tracking: Track employee skills, competencies, training & qualifications - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Streaming: Stream directly to social media channels - Social Promotion: Market event via social media tools - Softphone: Use your computer as a phone device to make calls over the internet - Speaker Profiles: List information about event speakers - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - Split/Multi-Screen: Split the screen or display multiple presenters - Sponsor Pages: Provide sponsors with dedicated digital space within event website - Sponsorship Management: Raise funds via sponsors and grants - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Task Management: Create, manage and track all task activities and progression - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Training Companies: Software designed for companies who offer training programs to clients - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Two Way Audio & Video: With this capability, you enjoy clear, interactive communication during meetings and webinars. Reviewers appreciate the reliable audio and video quality, ease of use, and seamless operation, though some mention occasional audio issues related to internet quality. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Chat: Chat with your counterparts over the video in real time - Video Conferencing: GoTo Webinar offers straightforward video conferencing that helps you connect with internal and external participants. Users think it’s easy to join, provides good video and audio quality, and supports large meetings, though some prefer alternatives like Zoom for certain scenarios. - Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions - Video Monetization Tools: Allow users to live stream from your platform for a fee - Video Streaming: Allows users to view videos without downloading media files - Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing - Volunteer Management: Manage volunteer information and direct volunteer resources - Weddings/Parties: Software that specializes in weddings, public and private parties - YouTube Uploading: Upload and share videos with an in-app YouTube integration --- Get Advice We can help you find the software with the features you need. Features 4.4 (2,062) 4.4 Based on 2,062 reviews ## Pricing Value for money 4.3 (1145) Free Trial [View pricing plan details](https://www.capterra.com/p/163335/GoToWebinar/pricing/) Lite $59.00 Per User,Per Month It includes: - Automated Mails - Goto Meeting - Handouts - No Download - Polls - Unlimited Cloud Storage - Video Sharing Standard $129.00 Per User,Per Month It includes: - Automated Mails - Goto Meeting - Handouts - No Download - Polls - Unlimited Cloud Storage - Video Sharing Pro $249.00 Per User,Per Month It includes: - Automated Mails - Goto Meeting - Handouts - No Download - Polls - Unlimited Cloud Storage - Video Sharing Enterprise $499.00 Per User,Per Month It includes: - Automated Mails - Goto Meeting - Handouts - No Download - Polls - Unlimited Cloud Storage - Video Sharing Value for money 4.3 (1,145) 4.3 Based on 1,145 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)[ Salesforce Work.com](https://www.capterra.com/p/225996/Salesforce-Workcom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1119) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,119) 4.3 Based on 1,119 reviews ## User reviews Overall rating 4.5 Based on 2,073 reviews Filter by rating 5(1229) 4(682) 3(132) 2(23) 1(7) Mentioned topic Sorted by most recent Michelle C. CEO Civic & Social Organization ### "Reliable for Structured Webinars and Trainings" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 21, 2026 Overall, my experience with GoTo Webinar has been positive. It works well for structured webinars, trainings, and larger online presentations. Once I am familiar with the controls, it is dependable and gives presenters the tools they need to manage an event. I would like to see the interface simplified somewhat, but it still does its main job well. Pros GoTo Webinar is fairly easy to use for joining and participating in online presentations. I like that the webinar tools are organized in one place and that it works well for larger virtual events where there may be many attendees. Cons The interface can sometimes feel less intuitive than other virtual meeting platforms, especially when switching between attendee controls or trying to find a specific feature quickly. It can also feel a little more complicated than necessary for smaller events. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lexi R. Sr. Director, Lead Development Information Services ### "Great Low-Cost Tool for Webinars" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 12, 2026 Pros The integration with HubSpot makes it easy to track registrations and attendees. The flexibility with type of webinar - live or prerecorded - makes it easy to plan properly. Cons More editing options for prerecorded webinars would be nice. The branding options for each webinar are good but could be better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ET Edward T. Founder and Marketing Strategist Marketing and Advertising ### " The webinar and event management software that ensures client presentations run smoothly." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 23, 2026 Guide Marketing I incorporate webinars as a fundamental aspect of my value delivery to clients and acquisition of new clients. On the event management part, GoTo Webinar is dependable and supports gathering registrations, reminders, live sessions, file sharing during the presentation. The cost is higher than what I would run based on the size of operation I operate, but the professionalism that it brings to the client facing events is well justified. Pros It used to be a lot of a gamble hosting a live client webinar without technical hiccups. GoTo Webinar alleviated nearly all of that fear during my initial event via it. Cons There are very limited background choices as a marketing professional. At this price, I want a tool that has more visual flexibility with my brand directly depending on the quality of the presentations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Estela G. HR Assistant Law Practice ### "Solid Platform for Organized Virtual Events and Trainings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 Overall, I’ve had a positive experience with GoTo Webinar. It’s reliable and easy to use for running structured webinars, trainings, and presentations, and it makes organizing events fairly straightforward. Meetings run smoothly, and features like file sharing and background options help keep things professional. It’s also good value for money, and customer support has been helpful when needed. While there are some limitations with customization and engagement features, it still works well as a dependable tool for delivering organized online sessions. Pros I really find GoTo Webinar useful since it allows important topics to be discussed in a structured way. Event management is straightforward, and meetings run smoothly. Cons There are also occasional limitations with customization and engagement features during meetings, which can make sessions feel less interactive, although the platform still performs reliably for structured presentations and trainings. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Abby P. EA Banking ### "I love GoTo Webinar!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 25, 2026 Pros It is super helpful for me! My company uses GoTo, and with webinar, I learned how to get even more use out of it! Cons I love GoTo Webinar, the only thing I wish I could have seen is more reviews. Whether they post it or it could be directly on the site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Doris D. Human Resources Generalist Oil & Energy ### "What I Know About GoTo Webinar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 Scheduling webinars for new hires is among the vital benefits that I realize with GoTo Webinar currently. Pros As a HR Generalist, I am able to host, record and stream webinars. Running polls and Q&A is another thing that I like since it allows me to get customer feedback. Cons The bugs that I was experiencing as a new user are no more since the vendor offered free support when I was customizing the features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Logan B. Owner Facilities Services ### "An Average App that Sometimes Falls Flat" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 January 12, 2026 GoToWebinar is a run-of-the-mill webinar platform that delivers a standard experience. While it does exactly what you expect at best, it can derail events at worst. Common audio and video issues led us to navigate away from this product, which was disappointing given the time we had invested into learning and integrating the product. Pros I like the ability to share documents uploaded for guests, enabling you to provide slides or relevant documentation for the event. Cons Audio/Visual technical issues and errors caused us to evaluate and move forward with a competitor. the issues caused glitches and did not ever complete shut down a webinar, but it did affect client participation and professionalism. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Silvia M. Odontoiatra Medical Devices ### "Ottimo prodotto ottima assistenza" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 7, 2026 Grande efficienza Molto presenti in caso di bisogno La piattaforma supporta molte persone La qualità del prodotto ottimo Pros Facile intuitivo eccellente assistenza piattaforma semplice e funzionale Il Sig \[nascosto contenuto sensibile\] mi ha assistito perfettamente Cons Tutto ok Bisogna leggere attentamente per comprendere tutto Ma l’assistenza e’ Sempre pronta ad aiutare Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jonathan S. Lawyer Law Practice ### "Needs a tweak" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 1, 2025 Pros Seems like every other viewer except...see Cons. Overall it is fine. It's making me type more words to meet 100 characters so... Cons I cannot stand how the page darkens at the bottom when I move the mouse. Why? It obscures the material that some of us actually read. Also, the volume is extremely quiet - I don't remember that from previous webinars so it may be just today's, but it needs more volume. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User IT Dev Consultant Education Management ### "GoTo Webinar: Your marketing webinar Go To!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 17, 2025 GoTo Webinar has been around for a while as a top option for marketing webinars and, to a lesser extent, for meetings and online classes during the pandemic since newer alternatives/competitors quickly added more features. Pros Simple to use and integrates well with CRM software, making meetings, management, and marketing webinars straightforward. Cons Features and background options are limited compared to newer options although value for money is not impacted per se at the free level. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reasons for choosing GoTo Webinar Hubspot Integrations and existing infrastructure were the main considerations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163335/GoToWebinar/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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