# GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GoTo Webinar the right Webinar solution for you? Explore 2073 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163335/GoToWebinar/reviews --- GoTo Webinar 4.5 (2073) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GoTo Webinar Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Efficient remote training delivery 97% positive reviews out of 136 Most reviewers find training and learning curve manageable, enabling interactive, large-scale, and cost-effective virtual sessions. Carlos P Key Account Manager, 10,001+ employees. "It gives us the ability to preserve training lessons that we can distribute to customers anywhere, anytime." High subscription cost concerns 50% negative reviews out of 151 Some users say pricing is steep, especially for small businesses, with less value compared to lower-cost alternatives. James B executive director , 51 - 200 employees. "The application is a bit expensive basically to small and startup businesses due to monthly payments in addition to buying internet bundles" Robust virtual event hosting 96% positive reviews out of 120 Most reviewers indicate conferences and seminars accommodate large audiences, offer interactive features, and facilitate remote participation. Zedekiah M Hydrafaciologist, 11 - 50 employees. "It gives us similar experience as those of physical conferences because it accommodates a large number of attendees and many panelist as well." Audio and mute control issues 58% negative reviews out of 132 Some users report audio and mute controls are confusing, causing sound glitches, feedback, and participant frustration. Extensive integration capabilities 97% positive reviews out of 37 Most reviewers describe integrations as seamless, supporting easy connections with CRMs, marketing tools, and business platforms. Vincent M Marketing Automation Consultant, 2 - 10 employees. "The integration with Marketo, our marketing automation software, was easy and worked well, which is very important for us." Reliance on strong internet connection 69% negative reviews out of 111 Most users comment performance and speed suffer from lag, freezes, and delays without a stable, high-speed internet connection. ## Showing most helpful reviews Showing 1-25 of 2073 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Estela G. HR Assistant Law Practice Used the software for: 2+ years ### "Solid Platform for Organized Virtual Events and Trainings" April 16, 2026 5.0 Overall, I’ve had a positive experience with GoTo Webinar. It’s reliable and easy to use for running structured webinars, trainings, and presentations, and it makes organizing events fairly straightforward. Meetings run smoothly, and features like file sharing and background options help keep things professional. It’s also good value for money, and customer support has been helpful when needed. While there are some limitations with customization and engagement features, it still works well as a dependable tool for delivering organized online sessions. Pros I really find GoTo Webinar useful since it allows important topics to be discussed in a structured way. Event management is straightforward, and meetings run smoothly. Cons There are also occasional limitations with customization and engagement features during meetings, which can make sessions feel less interactive, although the platform still performs reliably for structured presentations and trainings. Review Source VR Verified Reviewer IT Dev Consultant Education Management Used the software for: 2+ years ### "GoTo Webinar: Your marketing webinar Go To!" November 17, 2025 4.0 GoTo Webinar has been around for a while as a top option for marketing webinars and, to a lesser extent, for meetings and online classes during the pandemic since newer alternatives/competitors quickly added more features. Pros Simple to use and integrates well with CRM software, making meetings, management, and marketing webinars straightforward. Cons Features and background options are limited compared to newer options although value for money is not impacted per se at the free level. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing GoTo Webinar Hubspot Integrations and existing infrastructure were the main considerations Review Source ET Edward T. Founder and Marketing Strategist Marketing and Advertising Used the software for: 2+ years ### " The webinar and event management software that ensures client presentations run smoothly." April 23, 2026 5.0 Guide Marketing I incorporate webinars as a fundamental aspect of my value delivery to clients and acquisition of new clients. On the event management part, GoTo Webinar is dependable and supports gathering registrations, reminders, live sessions, file sharing during the presentation. The cost is higher than what I would run based on the size of operation I operate, but the professionalism that it brings to the client facing events is well justified. Pros It used to be a lot of a gamble hosting a live client webinar without technical hiccups. GoTo Webinar alleviated nearly all of that fear during my initial event via it. Cons There are very limited background choices as a marketing professional. At this price, I want a tool that has more visual flexibility with my brand directly depending on the quality of the presentations. Review Source LB Logan B. Owner Facilities Services Used the software for: 1-2 years ### "An Average App that Sometimes Falls Flat" January 12, 2026 2.0 GoToWebinar is a run-of-the-mill webinar platform that delivers a standard experience. While it does exactly what you expect at best, it can derail events at worst. Common audio and video issues led us to navigate away from this product, which was disappointing given the time we had invested into learning and integrating the product. Pros I like the ability to share documents uploaded for guests, enabling you to provide slides or relevant documentation for the event. Cons Audio/Visual technical issues and errors caused us to evaluate and move forward with a competitor. the issues caused glitches and did not ever complete shut down a webinar, but it did affect client participation and professionalism. Review Source SC Sean C. VP, Marketing and Program Management Health, Wellness and Fitness Used the software for: 1-2 years ### "Professional Webinar platform without the high price" May 20, 2025 4.0 Coming from ON24, I was looking for a cheaper platform while not loosing all the main webinar features. GoToWeb fit the bill. Although it wasn't as customizable as the previous platform, it was easy to use and integrate into my CRM. Pros The learning curve to get familiar with the platform was relatively short. Easy integration with HubSpot. Cons The features are basic but useful. It didn't have all the bells and whistles of my previous platform, ON24. Switched from [ON24](https://www.capterra.com/p/158766/ON24/) Price and ease of implementation within HubSpot. Review Source DD Doris D. Human Resources Generalist Oil & Energy Used the software for: 2+ years ### "What I Know About GoTo Webinar" January 15, 2026 5.0 Scheduling webinars for new hires is among the vital benefits that I realize with GoTo Webinar currently. Pros As a HR Generalist, I am able to host, record and stream webinars. Running polls and Q&A is another thing that I like since it allows me to get customer feedback. Cons The bugs that I was experiencing as a new user are no more since the vendor offered free support when I was customizing the features. Review Source Lexi R. Sr. Director, Lead Development Information Services Used the software for: 2+ years ### "Great Low-Cost Tool for Webinars" May 12, 2026 5.0 Pros The integration with HubSpot makes it easy to track registrations and attendees. The flexibility with type of webinar - live or prerecorded - makes it easy to plan properly. Cons More editing options for prerecorded webinars would be nice. The branding options for each webinar are good but could be better. Review Source TP Tim P. CFO Alternative Medicine Used the software for: Less than 6 months ### "Webinar Review " October 28, 2025 5.0 Using the same platform for internal meetings creates a standardized experience. Everyone knows how to log in, share, and interact, leading to more efficient and less distracting meetings. Pros One of the key strengths about Webinar It's incredibly easy for every employee to join and us. It just needs a single click on a link, which reduces frustration and technical support issues compared to complex software. I like the fact I can text every staff person whether it’s one person or more at one time. It’s very intuitive, simple and easy to use. Cons Overall I’m very pleased but if I have to pick one thing that I like least would be at times it seems to be a little slow loading on our system. Review Source JS Jonathan S. Lawyer Law Practice Used the software for: 1-2 years ### "Needs a tweak" December 1, 2025 3.0 Pros Seems like every other viewer except...see Cons. Overall it is fine. It's making me type more words to meet 100 characters so... Cons I cannot stand how the page darkens at the bottom when I move the mouse. Why? It obscures the material that some of us actually read. Also, the volume is extremely quiet - I don't remember that from previous webinars so it may be just today's, but it needs more volume. Review Source KT Katie T. Marketing and Development Coordinator Civic & Social Organization Used the software for: 2+ years ### "Solid Product with Few Glitches" March 27, 2025 4.0 Overall my experience with GoToWebinar has been positive. I have hosted small and large webinars with the same quality for both. Even during COVID times it had little lag. Pros I like that GoToWebinar made it easy for multiple people to be hosts. It also gave a longer time limit for your webinar than GoToMeeting. Cons It would be cool to be able to customize the look of the presentation window more so each webinar didn’t all look the same. Review Source VR Verified Reviewer CEO E-Learning Used the software for: 1-2 years ### "User experience is seamless" November 24, 2024 4.0 Pros The user experience is seamless. It can be used on a laptop or phone to join a webinar Cons Initial set up can be a bit tedious but once you get it, it works Review Source BT Bodamer T. Foreign Language and Localization Administrator Translation and Localization Used the software for: 2+ years ### "GoTo Webinar is a very comfortable to use product for online events." July 2, 2024 5.0 We are having a very simple yet productive experience hosting online events with GoTo Webinar. It allows us to have our events comfortably and has top notch audience interaction tools which makes our events very active and engaging. Pros GoTo Webinar has a very simple audience interaction interface and features which makes our online events very lively and engaging. The raise hand function allows audiences to call for host attention without distracting their presentations. It is easy to plan and organize an online event and invite audiences. It offers excellent visuals and sound quality which makes conversations very clear. Cons GoTo Webinar intuitive and simple user interface makes it a very easy to use product. Nothing to dislike about it at all. Review Source Zedekiah M. Hydrafaciologist Health, Wellness and Fitness Used the software for: 2+ years ### "Brace yourself with an epic tool for all your virtual needs" November 9, 2023 5.0 I have really had a blissful experience with Goto Webinar. Event planning and hosting was a real nightmare that really needed a lot of money and burning of the midnight oil. But with GoTo webinar we are able to plan and launch succesful virtual conference, workshops and event without much hassles. We really love it here Pros Goto webinar is an epic tool that set itself apart from others of it's kind in the market. It is super easy to setup and implement in any organization of any size. Also it's interface is impeccably intuitive and friendly making it soo easy to plan and launch any event or conferences as well as for the attendees to join. Over time I have learnt to pay a little extra for convenience and trust me the conveniency and flexibility we get from GoTo Webinar is unmatched. We can join meetings from anywhere. It gives us similar experience as those of physical conferences because it accommodates a large number of attendees and many panelist as well. Also the attendees can engage with panelist on realtime for clarifications through chats and even when using presentation tools. Also the livestreams are recorded for later references. GoTo Webinar is a real deal for all our virtual conferences needs Cons There is literally nothing I have found wrong with GoTo Webinar it's doing what we got it to do Review Source FK FRED K. Students' President Higher Education Used the software for: 1-2 years ### "Virtual Student Portal" May 9, 2024 5.0 Pros Fostering efficiency and real-time virtual classrooms and e-learning facilitation. Online payment processing. Cons Nothing to regret, infact it has fully boosted class attendance. Review Source LB Lawrence B. Sr. Manager of Culinary Innovation Food & Beverages Used the software for: 2+ years ### "GoToWebinar - almost as good as being in-person!" December 17, 2021 5.0 This has been a great tool to help with team engagement, information sharing, and keeping the collaboration going amongst employees. It's is so easy to set up a meeting and to control the attendees & flow during the webinar / video conferencing. It works very well and easy & intuitive to use. I would highly recommend for any company - regardless of size as the flexibility of the software will allow you to customize it to meet your exact needs. Pros I love how easy it is to set up and host a meeting. It's very convenient and allows you to configure your screen any way you like (minimizing speakers or muting distractions). It does not seem to be a bandwidth hog and works well on pcs or mobile devices. It's really easy to share & record information for a future viewing or for on-demand needs. Cons In these days of remote solutions, there is small learning curve to use this software and you have to download something the very first time users participate. This is only inconvenient if they wait until the very last minute and then get caught off-guard. It would be nice if when the meeting was scheduled it prompted users to go ahead and download the needed extensions / programs so they aren't delayed. After the first time, it is a non-issue. Review Source EP Erick P. Teacher Education Management Used the software for: 6-12 months ### "Webinar that connects. " June 28, 2022 5.0 It is a great experience where you can learn and have a track of what you learn. It has multiple features that may enhance your experience. Pros This software is very useful, the features that have, such as share screen, live chat, etc. Are very important and provides an experience in real-time for the users. Cons The mobile version is a good alternative but not to replace the desk version. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing GoTo Webinar It is easier to use. Review Source BJ Beatrice J. Consultant Human Resources Used the software for: 1-2 years ### "GoToWebinar review" July 10, 2023 5.0 Pros GoToWebinar provides robust tools for managing webinars, including scheduling, registration, and attendee management. These features make it easy to plan and organize webinars, track registrations, and send reminders to participants. It also offers interactive engagement features such as live chat, polls, and Q&A sessions. These tools facilitate participant engagement, encourage interaction, and provide valuable feedback and insights during the webinar. Cons While GoToWebinar generally has a user-friendly interface, the platform's interface could benefit from a more modern and visually appealing design. Improvements in aesthetics and user experience could enhance the overall usability of the platform. Review Source Kimani N. Accountant Accounting Used the software for: 2+ years ### "GoTo Webinar always put a smile on our faces by exceptionally executing our events" November 7, 2023 5.0 GoTo webinar is a game changer for all our virtual events needs. It is soo excellent that I feel like we are having a one to one physical event Pros GoTo webinar's cost effectiveness, user-friendliness and ease to setup and use are exceptional making it accessible by all users across the organization . GoTo webinar is suitable for our organizational need for it can handle large numbers of attendees. It is also customizable in such away that it allows for customization of webinars or workshops with branding and polls. Webinars can be recorded in session and then shared with attendees for later references. I appreciate the high quality of videos and audios that we experience when using Goto Webinar for online events. Also the presenters can engage and interact with the audience through a real time chat making it even more fun. Mobile accessibility makes it an ultimately convenient tool that allow attendees join the meeting from anywhere as long as there is internet connectivity Cons Technical issues occuring during the webinar especially in the case of internet connection problem that brings about video or audio issues Review Source Wambui K. Water and Sanitation Systems Controller Civic & Social Organization Used the software for: 2+ years ### "Simplicity at the very best. GoTo Webinar is very ideal for online events. " October 17, 2023 5.0 The experience has been super amazing just to say the least. We found a safe and reliable virtual room where we can always go to when facilitating our online events and webinars. It makes it easy for us to host public awareness campaigns virtually to educate and talk to the public about issues concerning hygiene and sanitation. Pros We appreciate GoTo Webinar a lot in our organization for the excellent services it offers us when facilitating online events and webinars. It is easy to use and we have never struggled to host and attend events with it. We also appreciate how it allows us to have lively events by making it easy for us to interact and engage with the audience. Plus GoTo Webinar is very good at giving information and conversations the security and privacy required to meet our security compliance guidelines. Cons GoTo Webinar has a been a key and very reliable solution for us and all i have seen with it is pure class. Nothing to complain at all. Review Source CS Carolyn S. Faculty E-Learning Used the software for: 1-2 years ### "GoTo Webinar" October 8, 2022 5.0 My overall experience with GoTo Webinar has been very positive. The tool allows for real-timing collaboration with co-workers and students. Pros GoTo Webinar is a great tool for online collaboration. Having the ability for live audio and video along with other tools, is essential for remote workers. Cons The least favorite thing about this software is the length of time it takes to enter the meeting room. Review Source Robinson K. Community Manager Gambling & Casinos Used the software for: 2+ years ### "Delivering engaging online webinars with GoTo Webinar. " November 15, 2023 5.0 We have seen our online events head toward the right direction since we started using GoTo Webinar. It allows us to facilitate our marketing campaigns through larger numbered virtual events and this way, we are able to reach larger number of potential leads. Pros Setting up virtual events with GoTo Webinar has become unchallenging for us now that we have GoTo Webinar. The most useful part of having GoTo Webinar is that we can have huge numbered events to run our marketing campaigns through webinars. The video and audio quality is top-notch. It has outstanding interaction tools like screen sharing, live chatting and more which makes it easy to engage with the audience in order to have very lively events. Cons GoTo Webinar has been working really well for us and we have never faced challenges while using it. Review Source VR Verified Reviewer Campaign Executive Information Technology and Services Used the software for: 2+ years ### "Best Webinar Hosting Tool" March 25, 2019 5.0 I have been using GoToWebinar from the past 2 years and 5 months as the results-driven extraordinary when it seems after the webinar host. We nearly run 5-10 webinars per months both internal and external upon different technologies related, event s related, social awareness related as we can see our business growth with an outstanding performance each quarter with the help of GoToWebinar Tool. We can even schedule a webinar and after hosting it, we can even have a recording of it and can also rerecord if it'ds needed multiple times. GoToWebinar Tool do have an inbuilt dashboard and analytics which we help us in generating reports upon various features like Attendees Count, Registrants, Their sources of joining a webinar and lot more analytics and reports that we can generate with the help of GoToWebinar Tool :) Pros The most I like in GoToWebinar Tool is: 1. We can host webinars easily with a single click 2. We can also have automated templates which we can send it to all registrants 3. We can also send reminder emails to all registrants and attendees 4. We can track individual webinar analytics and can generate reports based on that 5. We can also do the practice (Dry run) before going live with the webinar so as to check the webinar goes smoothly 6. We can record the live webinar and can have a copy of it stored in webinar dashboard in this GoToWebinar Tool 7. We can re-record hosted webinar if in case there are any necessary changes that can be implemented Cons There are no cons about GoToWebinar Tool at present as I'm totally satisfied with it completely :) Review Source VR Verified Reviewer Marketing Strategist Financial Services Used the software for: 2+ years ### "This is an effective old-school technology for online events" March 24, 2022 4.0 Using GoToWebinar to host large-scale meetings and training sessions has been around for a long time. For both internal and external use, it is excellent. There are a lot of firms out there, but GoToWebinar is one of the oldest and most well-tested. With our clients and staff, we utilize GoToWebinar because it doesn't require a lot of software to run, and the online version works just as well. Pros For meetings of 50 to 100 persons during the pandemic, we used this platform. We appreciate the ease with which the presenter can be given control of the presentation from the organizer's control panel. Useful reporting and recording options are available after the event, and they're simple to use. It takes minimal time and effort to set up an event. It's not designed for two-way communication, but it's excellent for one-way presentations. There is great value in the webinar recordings and analytics, which reveal how many people listened and watched. After the event, surveys are an excellent method to collect instant and actionable feedback from those who attended. It comes with 500 people as standard and is less expensive than competing platforms. Yes, I would suggest this platform to others. Cons You can't fast-forward or rewind the video to go to a previous point. It restarts from the beginning if you exit and reopen it. The only way to utilize it is to play and pause. It's also worth noting that when video playing begins, the panelists' microphones are automatically silenced. Even though they can unmute, panelists who wish to discuss videos in meetings may run into this issue if they forget. Review Source Garrett G. Marketing Manager Technology Computer Software Used the software for: 2+ years ### "Great Webinar Platform with Full Automation" August 8, 2018 4.0 Great webinar tool that's supported by a huge number of other apps as well. The app performs reliably and has the added benefit that most people have used it so you rarely have to worry about people not being able to connect. Pros There is one thing that really sets GoToWebinar apart from the competition in my opinion. First, if you subscribe to GoToWebinar Pro, you can pre-record and fully automate your webinars. If you run webinars in a timezone that's 12 hours behind or ahead of you, it's a HUGE lifesaver to be able to record a webinar a month in advance and have a fully-automated version of it run during the middle of the night when you're sleeping warm and happy at home. There's zero manual input required to run a recorded webinar which is amazing. Simply schedule the webinar, invite people to attend, and it's all done for you! Do see my note below regarding the one downside to recorded webinars with Goto. In general, GoToWebinar seems to have the largest number of native integrations (integrations that don't require you to cobble something together with a third-party API connector). From every other standpoint, I'd say GoToWebinar is on par with most solutions out there. Cons There are some quirks related to the setup of webinars that can be a bit frustrating and the customization of the webinar landing pages and emails is so minimal that it might as well be non-existent. Basically you slap your logo on the email and that's where the customization ends. For recorded webinars, there's one big downside. You need to have the recording of the webinar done at the time that you schedule the webinar. This means that if you are planning to record a webinar in a month, you'll have to schedule the recorded version at a later date. We get around this now by hosting the recorded webinars one month after the original, however it would be much better if you could simply create a standard webinar, and change it to a recorded one after it's already been created. A little pricey compared to some of the competition, but a LOT more affordable than others. Review Source Anerlisa M. Chief Executive Officer Food & Beverages Used the software for: 2+ years ### "GoTo Webinar is the real Deal. " November 1, 2023 5.0 Pros GoTo Webinar is easy to use, download and set up. Setting up webinars and meetings is pretty easy and the good thing is that participants do not need to install anything, they can use the web version which is straight to the point. Its compatible from any device eg smartphone, laptop, desktop name them, this means you can access from anywhere at anytime. GoTo Webinar is favourable especially when you have a big audience, we use it for our AG meetings , trainings etc. I love how interactive it is, panelists can ask questions and even conduct polls among the participants. GoTo Webinat stores the session recordings which are available for download, this acts as backup. Cons Nothing to dislike, well done GoTo Webinar Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.