# GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GoTo Webinar the right Webinar solution for you? Explore 2072 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163335/GoToWebinar/reviews --- GoTo Webinar 4.5 (2072) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GoTo Webinar Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Efficient remote training delivery 97% positive reviews out of 136 Most reviewers find training and learning curve manageable, enabling interactive, large-scale, and cost-effective virtual sessions. Carlos P Key Account Manager, 10,001+ employees. "It gives us the ability to preserve training lessons that we can distribute to customers anywhere, anytime." High subscription cost concerns 50% negative reviews out of 151 Some users say pricing is steep, especially for small businesses, with less value compared to lower-cost alternatives. James B executive director , 51 - 200 employees. "The application is a bit expensive basically to small and startup businesses due to monthly payments in addition to buying internet bundles" Robust virtual event hosting 96% positive reviews out of 120 Most reviewers indicate conferences and seminars accommodate large audiences, offer interactive features, and facilitate remote participation. Zedekiah M Hydrafaciologist, 11 - 50 employees. "It gives us similar experience as those of physical conferences because it accommodates a large number of attendees and many panelist as well." Audio and mute control issues 58% negative reviews out of 132 Some users report audio and mute controls are confusing, causing sound glitches, feedback, and participant frustration. Extensive integration capabilities 97% positive reviews out of 37 Most reviewers describe integrations as seamless, supporting easy connections with CRMs, marketing tools, and business platforms. Vincent M Marketing Automation Consultant, 2 - 10 employees. "The integration with Marketo, our marketing automation software, was easy and worked well, which is very important for us." Reliance on strong internet connection 69% negative reviews out of 111 Most users comment performance and speed suffer from lag, freezes, and delays without a stable, high-speed internet connection. ## Showing most helpful reviews Showing 1-25 of 2072 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Estela G. HR Assistant Law Practice Used the software for: 2+ years ### "Solid Platform for Organized Virtual Events and Trainings" April 16, 2026 5.0 Overall, I’ve had a positive experience with GoTo Webinar. It’s reliable and easy to use for running structured webinars, trainings, and presentations, and it makes organizing events fairly straightforward. Meetings run smoothly, and features like file sharing and background options help keep things professional. It’s also good value for money, and customer support has been helpful when needed. While there are some limitations with customization and engagement features, it still works well as a dependable tool for delivering organized online sessions. Pros I really find GoTo Webinar useful since it allows important topics to be discussed in a structured way. Event management is straightforward, and meetings run smoothly. Cons There are also occasional limitations with customization and engagement features during meetings, which can make sessions feel less interactive, although the platform still performs reliably for structured presentations and trainings. Review Source VR Verified Reviewer IT Dev Consultant Education Management Used the software for: 2+ years ### "GoTo Webinar: Your marketing webinar Go To!" November 17, 2025 4.0 GoTo Webinar has been around for a while as a top option for marketing webinars and, to a lesser extent, for meetings and online classes during the pandemic since newer alternatives/competitors quickly added more features. Pros Simple to use and integrates well with CRM software, making meetings, management, and marketing webinars straightforward. Cons Features and background options are limited compared to newer options although value for money is not impacted per se at the free level. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing GoTo Webinar Hubspot Integrations and existing infrastructure were the main considerations Review Source ET Edward T. Founder and Marketing Strategist Marketing and Advertising Used the software for: 2+ years ### " The webinar and event management software that ensures client presentations run smoothly." April 23, 2026 5.0 Guide Marketing I incorporate webinars as a fundamental aspect of my value delivery to clients and acquisition of new clients. On the event management part, GoTo Webinar is dependable and supports gathering registrations, reminders, live sessions, file sharing during the presentation. The cost is higher than what I would run based on the size of operation I operate, but the professionalism that it brings to the client facing events is well justified. Pros It used to be a lot of a gamble hosting a live client webinar without technical hiccups. GoTo Webinar alleviated nearly all of that fear during my initial event via it. Cons There are very limited background choices as a marketing professional. At this price, I want a tool that has more visual flexibility with my brand directly depending on the quality of the presentations. Review Source LB Logan B. Owner Facilities Services Used the software for: 1-2 years ### "An Average App that Sometimes Falls Flat" January 12, 2026 2.0 GoToWebinar is a run-of-the-mill webinar platform that delivers a standard experience. While it does exactly what you expect at best, it can derail events at worst. Common audio and video issues led us to navigate away from this product, which was disappointing given the time we had invested into learning and integrating the product. Pros I like the ability to share documents uploaded for guests, enabling you to provide slides or relevant documentation for the event. Cons Audio/Visual technical issues and errors caused us to evaluate and move forward with a competitor. the issues caused glitches and did not ever complete shut down a webinar, but it did affect client participation and professionalism. Review Source DD Doris D. Human Resources Generalist Oil & Energy Used the software for: 2+ years ### "What I Know About GoTo Webinar" January 15, 2026 5.0 Scheduling webinars for new hires is among the vital benefits that I realize with GoTo Webinar currently. Pros As a HR Generalist, I am able to host, record and stream webinars. Running polls and Q&A is another thing that I like since it allows me to get customer feedback. Cons The bugs that I was experiencing as a new user are no more since the vendor offered free support when I was customizing the features. Review Source SC Sean C. VP, Marketing and Program Management Health, Wellness and Fitness Used the software for: 1-2 years ### "Professional Webinar platform without the high price" May 20, 2025 4.0 Coming from ON24, I was looking for a cheaper platform while not loosing all the main webinar features. GoToWeb fit the bill. Although it wasn't as customizable as the previous platform, it was easy to use and integrate into my CRM. Pros The learning curve to get familiar with the platform was relatively short. Easy integration with HubSpot. Cons The features are basic but useful. It didn't have all the bells and whistles of my previous platform, ON24. Switched from [ON24](https://www.capterra.com/p/158766/ON24/) Price and ease of implementation within HubSpot. Review Source MZ Mia Z. Student Education Management Used the software for: 1-2 years ### "The go-for webinar product than zoom." January 13, 2025 4.0 Overall experience is great, easy to join and be informed. Pros The most like thing about GOTO is we can join the webinar via email and they will inform me one hour earlier and 5 minutes earlier. Cons I can not send out the signup form to others who wants to join the webinar. No options to send the webinar invitation. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) For webinar use cases, our organization use Goto not Zoom Review Source TP Tim P. CFO Alternative Medicine Used the software for: Less than 6 months ### "Webinar Review " October 28, 2025 5.0 Using the same platform for internal meetings creates a standardized experience. Everyone knows how to log in, share, and interact, leading to more efficient and less distracting meetings. Pros One of the key strengths about Webinar It's incredibly easy for every employee to join and us. It just needs a single click on a link, which reduces frustration and technical support issues compared to complex software. I like the fact I can text every staff person whether it’s one person or more at one time. It’s very intuitive, simple and easy to use. Cons Overall I’m very pleased but if I have to pick one thing that I like least would be at times it seems to be a little slow loading on our system. Review Source JS Jonathan S. Lawyer Law Practice Used the software for: 1-2 years ### "Needs a tweak" December 1, 2025 3.0 Pros Seems like every other viewer except...see Cons. Overall it is fine. It's making me type more words to meet 100 characters so... Cons I cannot stand how the page darkens at the bottom when I move the mouse. Why? It obscures the material that some of us actually read. Also, the volume is extremely quiet - I don't remember that from previous webinars so it may be just today's, but it needs more volume. Review Source AP Abby P. EA Banking Used the software for: 6-12 months ### "I love GoTo Webinar!" February 25, 2026 4.0 Pros It is super helpful for me! My company uses GoTo, and with webinar, I learned how to get even more use out of it! Cons I love GoTo Webinar, the only thing I wish I could have seen is more reviews. Whether they post it or it could be directly on the site. Review Source VR Verified Reviewer CEO E-Learning Used the software for: 1-2 years ### "User experience is seamless" November 24, 2024 4.0 Pros The user experience is seamless. It can be used on a laptop or phone to join a webinar Cons Initial set up can be a bit tedious but once you get it, it works Review Source Carlos P. Key Account Manager Packaging and Containers Used the software for: 1-2 years ### "GoTo Webinar is the intuitive tool for our webinars" June 14, 2023 4.0 It has been an invaluable help to our Customer Success group. Also, our marketing and CS specialists have been able to plan together with us a GTW that shows and educates our users about new features in an agile and simple way. Because GTW makes it possible for attendees to ask questions, we were able to really dive into the training courses with several colleagues at once and then come out with a record that we can distribute to all customers. GTW fully understands our abilities: confidential attendee list, ability to troubleshoot and quiz, excellent audio and video quality. I like using GTW. Pros Quick and easy to use, so any member of our staff can attend at any time with less than five minutes of experimentation. Creates an anonymous named scope, so that our clients' suppliers can be trained without affecting the scope of competence that our clients require. Provide a voting venue so that users of our products can choose what they would like to see next, which supports the training courses we provide. It gives us the ability to preserve training lessons that we can distribute to customers anywhere, anytime. Cons We allow specialists to answer questions, initiate censuses, etc. - Give specialists more versatility. Let us schedule it for a web course with a similar theme that lasts several months at a time, without the need for all those listed to be on the same landing page. Sometimes I am left with new doubts when I look at the list of attendees. Review Source Jane G. Vehicle Engineer Automotive Used the software for: 2+ years ### "Better audience engagement in virtual webinars with GoTo Webinar." October 23, 2023 5.0 We do alot of training work and since we have multiple branches across the country, GoTo Webinar allows us to do these trainings virtually. Its excellent engagement functions allows us to experience the same effectiveness as we would if we are doing the training physically. Pros GoTo Webinar interface is intuitive and easy to learn and understand for anyone. In fact, we were able to setup our first webinar without needing any IT assistance. It is super secure and has always safeguarded all our data and those of our audiences from any form of security breaches. It offers large virtual rooms which allows us to host larger number of audiences during our training sessions. We have never had a boring webinar with GoTo Webinar thanks to the audience engagement functions that allows us to engage freely with them. Cons I have never experienced any dull experience with GoTo Webinar for all the times that i have used it. Review Source SS Sanjukta S. Associate Information Technology and Services Used the software for: 2+ years ### "GoTo Webinar" May 15, 2023 5.0 Pros It provides a platform for organizers to host live webinars, share presentations and deliver engaging content to remote audiencesFeatures such as live chat, polls, question and answer sessions, and raised-hand features. These tools promote participant engagement, encourage two-way communication, and create an interactive environment where participants can ask questions, provide feedback, and contribute to discussions. These engagement features enhance the overall learning experience and make webinars more dynamic and participatory.Yes product is easy to useAs well as integration with existing business process was easy Cons GoTo Webinar's post-webinar engagement features, such as follow-up emails or automated sequences, is more limited compared to dedicated email marketing platforms. This can be challenging to attend to and engage after the webinar. Review Source LF LeAnne F. Managing Director Financial Services Used the software for: 2+ years ### "Go to Webinar's Ease of Use" December 20, 2021 5.0 Mostly it is used by our organization to receive information, however the times I have used it for presentations I have found it straightforward to organize information for presenting and easy to track and notify attendees. Pros Go to Webinar is easy to use, especially if the software is already installed on your device. When you are having back-to-back meetings, you need the ability to log-in quickly, not wait several minutes for software to download. In a matter of seconds, the webinar is streaming on whatever device I am using. It was an easy add in to use for our business and a popular platform that our customers are comfortable using. Voice clarity is always good and you do not have to strain to hear the speakers. The ability to join with a url link is a definite plus as well. Cons It would be helpful if there were more metrics used to gather participant data so you could sort the data by more categories (example: dates viewed). Often reminder emails end up in Spam rather than their inbox so they miss the webinar. There are lags with slow internet connections, however that is not necessarily Go to Webinar’s fault. Review Source VR Verified Reviewer Member Technical Staff Information Technology and Services Used the software for: Less than 6 months ### "GoTo Webinar-A future Leader for Onilne Webinars" February 18, 2023 5.0 Overall very Good Expereince with GoTo webinar. Presenter control over meetings, meeting available on low bandwidth solve major problem. Pros As there are very good option available on Goto Webinar but we like most is Screen sharing where easily we can share our laptop, desktop, smartphone or any other screen.The USP of the product are Meeting drawing tools available ,can connect meeting on mobile ,Custom backgrounds available. Cons Team sometime observed the glitches during video presentation. Sometime screen showing black while presenter share their screen. Review Source Alyssa C. Director of Professional Development Insurance Used the software for: 2+ years ### "Excellent Software for Education and Training" July 31, 2023 5.0 Overall, VERY positive! It's an excellent tool that has continued to improve over the past few years and has awesome reporting features that are required for the courses I use this software for. As with anything, there are a few things that could be added to make the program better, but in my opinion it's the best webinar software available. Pros GoToWebinar has so many different features available that allow you to create a custom event that fits all your needs. You can make your event unique before it starts by customizing your webinar descriptions, feature images, confirmation emails, registration pages, poll questions, handouts...the list goes on. But you can also make on-the-fly changes during your webinar by adding handouts, editing/adding poll questions, changing attendee permissions, and more. Cons GoToWebinar's registration confirmation emails frequently go to spam, and this issue causes me additional work. Pre-event, I have to reach out separately to attendees to confirm they received their link, and if not, manually copy/paste their webinar link and email it directly. I also frequently have to field calls and emails during the beginning of the webinar for registrants that don't have their link to join. Review Source Saurabh Kumar S. GoTo webinar Information Technology and Services Used the software for: 6-12 months ### "GoTo Webinar" August 28, 2022 4.0 Better experience with this software. I have used during the pandemic for learning, training, internal communication, multi person discussion purpose. Pros Most like in this software is that vedio conference, audio / vedios chat, presentation streaming, training , hassle free conference etc. These feature we found at cheapest price. Cons Nothing have found dislike in that. It's better in this value of money. Review Source Kurapati S. Senior Human Resources Manager Staffing and Recruiting Used the software for: 2+ years ### "A Trustable Mobile Conference Solution" December 20, 2022 4.0 With a few clicks, scheduling meetings is remarkably quick and simple. It is the perfect tool for business trips because of the extra capabilities like screen sharing, conversation recording, and excellent network connectivity that make it possible to work together or finish assignments fast. Pros I enjoy the Goto mobile app because it enables me to remain connected to group conference calls even when my mobile network is unreliable. It uses less bandwidth and is meant to prevent interruptions during conference calls. I have access to a pdf tool that enables me to capture many sets of presentations at once during screen-sharing sessions. Cons When starting or joining video conference calls with the Goto web browser application, I frequently suffer significant latency. It frequently results in system problems, which are complicated if numerous participants attend a single conference. Review Source Jimena G. Digital Marketing Specialist Market Research Used the software for: 2+ years ### "Hassle-free, easy-to-use tool for webinars " March 6, 2023 4.0 This tool can be used in an excellent way for any webinar without complications since it makes everything easier allowing you to organize workshops, demos of any product that is already pre-recorded, even conferences of several days, easy to use and configure, helping to carry out a better control of invitations and attendance and accepting that during events it has the function that allows you to interact very well with the audience satisfactorily Pros I like this excellent tool to carry out any seminar, since it is easier and more comfortable, it allows organizing information for teleworkers, workshops, demonstrations of any product that are already prerecorded, even conferences of several days, allowing webinars up to 3000 people, obtaining the features, integrations and analytics you need to engage any audience and create a better, great personal connection that productively drives any business forward Cons I do not dislike this tool at all because it is very useful and comfortable to carry out webinars, it helps to successfully use and configure the control of the assistance clients and with a function that allows you to interact very well with the audience Review Source Leah N. Executive Assistant Financial Services Used the software for: 1-2 years ### "GoTo Webinar is a 10/10. The Best" November 28, 2023 5.0 Pros GoTo Webinar is super easy to setup and implement regardless of the organization size. The tool is fairly priced, we all want a tool that saves us money and gets the job done effectively and GoTo Webinar is that tool. It’s customizable to my needs. The video and audio are of vey high quality. Super secure tool, you get the assurance that your data is in safe hands. The audience engagement makes our Webinars lively and interactive, gone are the days we would have boring functions. Screen sharing keeps my audience attentive as they’re able to follow up on what’s being presented. The recording feature helps me keep records and share them to teams who may have missed the Webinars also am able to store data for future reference. GoTo Webinar has clear language and all can understand. Customer service is excellent well done guys and keep doing what you do Cons No dislikes. GoTo Webinar tops my list of the best softwares I’ve used Review Source Rosemary K. Marketing Manager Construction Used the software for: 2+ years ### "GoTo Webinar, most convenient webinar platform for virtual conferencing and online events " January 14, 2023 5.0 GoTo Webinar helps us alot when it comes to online events and other virtual conferences. It is a secure and very easy to use platform which allows us to deliver the best webinars and virtual conferences and events to both our clients and investors. Pros I like the quality of audio and video in GoTo Webinar. The audio is super clear and gives HD video quality to ensure everything is clearly understood during conferences. It supports multiple presenters at the same time which is very important during online events. It is super easy to join the webinar, just by adding the ID shared by the organizer and you are good to go. It has an option to create interactive polls which helps interact with participants to know their opinions. The ability to pre-record webinars before actually sharing them is amazing as it helps makes sure you only share the very best and perfect content. Cons GoTo Webinar is a simple to use webinar platform which has all its functions well organized and designed with ease of usability approach. Review Source Omar E. Services and consulting in the field of information technology Computer Software Used the software for: 1-2 years ### "Enhancing Online Engagement and Communication with GoToWebinar" June 5, 2023 5.0 Pros When you host your event, all organiser controls are easily accessible. The right hand column contains everything, allowing you to switch between boxes to do any necessary function. Future events are now simpler to see at a glance thanks to the newly designed dashboard. An event may be easily created, and our email management system was seamlessly integrated. Another less worrying aspect of our webinar registration procedure is the automatic confirmation emails that are issued to registrants. Cons The cheapest package only permits for 100 participants, and there are no free versions available. One of the more annoying drawbacks is that a participant must be added as a host in order to share video. I've occasionally had problems with the scheduling tool as well. Review Source Mathew F. Area Manager - Africa Financial Services Used the software for: 2+ years ### "An Online Webinar Solution, Let’s Go To Webinar" December 6, 2022 5.0 Pros Being an area manager for Africa, I have a huge task of making sure my team members all over Africa get training and hold meetings oftenly, truth be told I can not make it in person all over Africa but with GoTo Webinar, am Virtually present the whole of africa, and the best thing I can be present at the same time, I will just set up a webinar or a conference and am good to go. Screensharing option is very cool for trainers to share presentations for a catchy session. Video and audio quality is in HD, very nice and clear. Session recording is another feature I like, for future refrence and to share with those who missed the meeting or conference. Participants can ask questions on chats, this brings the sense of orderliness, where we avoid noisy meetings where everyone is talking at the same time. I can customize meeting invites with GoTo Webinar. Scheduling a meeting takes seconds, very fast and easy Cons I can go on and on for all the things I love about GoTo Webinar, I have not had any single dislike for all the years I have been a user Review Source VR Verified Reviewer Client Support Representative Telecommunications Used the software for: 2+ years ### "Webinar - tool which is not user-friendly all the time. " November 28, 2018 4.0 Pros \- We can invite more people to join a live webinar before start the meeting. - It is vet easy to connect to webinar meeting. With a few simple clicks from an email we can connect to meeting without any interference and hurdles in between. - With the good speed of internet connection you can have a video with good call quality and clear vision. - You can record the session too for future use and train more people with the same recording without repeating those things twice. - Good software to conduct remote meetings with geographically distant colleagues. - We can share screen too, so that other people will get more idea about what we want them to understand. - You can transfer the rights of sharing of the screen too. - you can submit the feedback after end of meeting for better improvements. Cons \- This platform stuck and freeze more often compare to other remote meeting tools. - If you do not have an accurate internet connection, then there is no use of this tool. - The incident had happened to us that we were around 10 people in a meeting and not a single person was able to hear another person’s voice. Even after login and logout several times in tool. At last we had to switch that meets on another tool. - We have to wait outside the main meeting page if the organizer is late. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.