# Page 12 | GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is GoTo Webinar the right Webinar solution for you? Explore 2070 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163335/GoToWebinar/reviews

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GoTo Webinar

4.5 (2070)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of GoTo Webinar

## Showing most helpful reviews

Showing 276-300 of 2070 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BC

Bradley C.  
Digital Marketing Manager  
Wholesale  
Used the software for: 2+ years

### "Very good product"

August 26, 2021

5.0

Its a really reliable platform to use, I would like to see it become more customisable with new features

Pros

Easy to use which is important when you have guest speakers Analytics and reporting

Cons

The entry price is affordable, but quickly becomes expensive as you climb the packages

Review Source

SC

Sean C.  
Emarketist  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "The best webinar platform we've used so far"

December 12, 2019

5.0

Gotowebinar lets you do everything that a webinar provider SHOULD let you do.

Pros

1\. Let's start at signup: When you create a registration form for a webinar, it automatically includes the time & date of the event, with an option to convert those to the registrant's local time (& date). This is something that ANY webinar host could do, but believe me, not all do. 2. The layout is intuitive & easy to use, both at the scheduling & execution stages. SO much easier to do, and easier on the eye, than other services we've used. 3. It's easy to add downloadable files. Again, this is something every provider should do, but I don't know; maybe some have higher standards of what's "easy"? 4. No-fuss, no-bugs recording.

Cons

We give certificates of completion to our webinars' attendees. I found the export files of these attendees a little harder to work with than other providers'.

Reason for choosing GoTo Webinar

We checked it out because I knew the name, and had used it before. I had liked it alright then; it certainly seemed more usable and useful than our erstwhile provider.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

We were frustrated already with the interface and lack of (functioning) functionality, but then a few months ago "a computer error" cut our per-meeting user limit from 200 down to 25, without our knowledge. This lead to a lot of upset would-have-been attendees. Oh, did I mention: they slashed our max attendees, but kept charging us the 200-max rate. It was time to go.

Review Source

RF

Robert F.  
B.M.O.C.  
Marketing and Advertising  
Used the software for: 2+ years

### "Best Webinar Service Available "

July 4, 2023

5.0

Love it Best in the industry Makes millionairesWhen used correctly

Pros

Easy to use plus notifications are best reminders to help bolster your attendance to create successful webinars

Cons

Lots of action in the chats for links to the products for sale.Also Q&A has so much going on almost miss the presenter. Lol

Review Source

George B.  
IT director  
Real Estate  
Used the software for: 2+ years

### "Solid but confusing"

August 27, 2020

4.0

Solid product that is fairly easy to use and quick to Set Up.

Pros

It’s web based and can be used anywhere with an internet connection. Sessions can be set up quickly and on the fly or Scheduled.

Cons

Setting up sessions as appointments can be a bit confusing, however with use it becomes clearer on how to do them.

Review Source

John E.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "GoToWebinar - my go to webinar software "

March 10, 2019

4.0

We use this software to connect meetings across our various offices. It helps to quickly set up and host meetings thus improving collaboration and efficiency

Pros

There's no learning curve with this software. Anyone can get going with it in no time as it's really well built to be easy to set up and use. I like the ability to easily record any presentation. Another feature that's really good is the ability to conduct polls even in the middle of a presentation The video and audio quality is also almost always very good.

Cons

One complaint is that the software sometimes freezes and has to be restarted to fix it. Another issue is that it's a bit pricier than its competitors

Review Source

christie M.  
Home Health Care Provider  
Hospital & Health Care  
Used the software for: 1-2 years

### "Go To Webinar is easy and awesome "

September 6, 2022

5.0

Overall go to webinar is really easy to use in our company will continue to use it

Pros

The pro is go to webinar is really easy to use when doing video training and video meetings

Cons

The con is sometimes during the online training in the meetings the app will crash and it will disrupt our meeting and training.

Review Source

Venkatesu M.  
Configuration Management  
Telecommunications  
Used the software for: 2+ years

### "A Superior Webinar Conducting Tool"

February 27, 2022

5.0

To organize a webinar, I definitely prefer GoToWebinar. It is an extremely swift online webinar conducting tool with a seamless UI. Also, the audio and video of GoToWebinar are great in my view.

Pros

GoToWebinar's first-class audio and video are excellent to operate. It has a significantly detailed and fast video conferencing feature that stimulates excellent communication with my co-workers.

Cons

GoToWebinar's mobile UI is unquestionably substandard. I don't enjoy listening to a webinar from GoToWebinar's mobile application.

Review Source

Jason L.  
Lead Technician  
Events Services  
Used the software for: 1-2 years

### "Make your meetings easy. "

September 5, 2019

5.0

I used the GoTo platform almost every week from small meeting with just a few people, to conferences with hundreds of people that need to communicate with each other from distant locations. Once things were correctly setup, it never failed.

Pros

Reliability. As long as my network was connected, I don't think I've ever had a meeting get dropped. Meeting setups can very customized to suit your needs.

Cons

Getting audio to route the way you wanted it to correctly could get really tricky. You have to look up which computer is hosting, how the meeting was setup, are any bridges or special devices needed etc.

Review Source

Antoinette C.  
Content Manager  
Government Administration  
Used the software for: 2+ years

### "Great value option - everything you need"

June 1, 2019

4.0

Very successful. Produced an effective lead gen webinar.

Pros

I was looking for an inexpensive and easy-to-use tool that would allow me to quickly deliver webinars for marketing purposes. I found the Citrix team very helpful for even a low value spend. While it takes a little team to get familiar with the controls, this is a simple way of producing fully functioning webinars for marketing purposes.

Cons

Some of the settings take a little getting used to. The number of licenses or seats must be carefully managed. Definitely do two or three trial runs to make sure you understand how to answer questions, turn on and off the mic and other features that are important to get the hang of.

Review Source

Carlos Jose A.  
Automation  
Industrial Automation  
Used the software for: 2+ years

### "GoToW"

November 24, 2023

5.0

Pros

Friendly, fast application, many users, reliable

Cons

At this moment in time nothing, it is a good application

Review Source

VR

Verified Reviewer  
Associate Director of Graduate Admissions  
E-Learning  
Used the software for: Less than 6 months

### "GoToWebinar for University Open House Webinar"

February 13, 2019

5.0

Our team is glad to have purchased GoToWebinar because our on-campus open houses are now offered virtually for our online students. It has been helpful in gathering prospective student interest.

Pros

GoToWebinar is very user-friendly. It was easy to log-in for my first webinar and get set up. It sends out reminder emails to your registrants in a sequence that works best for you. From that email it allows your registrants to add the event to their Outlook or Google Calendar. You have the ability to record the webinar so you can use it in the future. After my first event, GoToWebinar sent me an analytics dashboard that showed our team insights such as list of attendees, attentiveness, interest rating, etc. I was also able to pull into an excel file the list of questions that were asked during the session along with my answers. I used that information to send in my thank you email as a recap.

Cons

We had trouble with the chat box feature. As an organizer for the webinar, I could see the chat box and type/send messages in it. However, my registrants could not see the chat box (my colleague logged in as a registrant to make sure everything was showing properly). I'm not sure if this feature is just for organizers to speak to one another during the event, or if it is actually used for all attendees. It is something I need to reach out to GoToWebinar about.

Review Source

Antonello B.  
cultivator  
Farming  
Used the software for: Less than 6 months

### "solid"

May 16, 2023

4.0

Pros

good for video meeting and conference calls

Cons

not as good as google workspace. the problem is google has a chokehold on theses types of apps

Review Source

FF

Flóra F.  
HR Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Wouldn't be my first recommendation"

August 29, 2022

3.0

It is a good tool, but for presentation and screen sharing I would suggest to use a software which is more user friendly.

Pros

Great product to host webinars/company meeting with more than 100+ participants. The software gives you options to join by phone as well (from a lots of countries), which is great. Screen recording is easy.

Cons

The platform itself when hosting a meeting is a bit complicated and won't make your life easier. While presenting your screen to the attendees, the menu board is very difficult to use and impossible to move away from your screen which is confusing.

Review Source

VR

Verified Reviewer  
Analytics Market Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Optimal tool for hybrid event management to reach out a wider audience and boost your customer base"

August 1, 2022

4.0

Executed a series of customer webinars to introduce a new version of a software business application : prospects, new customers, installed base. Go To Webinar contributed to making the sessions very lively & interactive and allowed to show the new features in action. Timely feedback collected just at the end of each webinar, directly through the tool, proved very relevant.

Pros

Provides webinar attendees with best in class HD video and audio quality and provides advanced features for events planning & promotion.

Cons

Pricing structure not optimal for mid-size organizations

Reason for choosing GoTo Webinar

Easier to install and maintain and superior video & audio capabilities.

Review Source

jA

joan A.  
Program officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "No more need of gathering for meetings "

May 20, 2023

5.0

its has helped me to save project resources which we would use for physical training and meetings

Pros

With goto webinar there is no need to gather staff and project team for meeting, i use the application for training and online meetings, its so easy to use if am to say its so user friendly, i like the ability to take online attendance and quality recording features provided

Cons

for the time i have used the application i have never courted any problem so nothing to dislike. its doing well for me sure

Review Source

SC

Sylvia C.  
Marketing Manager  
Financial Services  
Used the software for: 2+ years

### "Great for webinars excellent tracking "

March 22, 2022

4.0

Great perfect when lockdown hit and we needed to share information and we have continued using it since

Pros

Great delegate tracking, alerts for delegates can be set, automated certificates can be generated, you can set up different tags for social media and track where your delegate traffic is coming from

Cons

the questions is a bit harder to understand at first

Reason for choosing GoTo Webinar

Because our Members in Asia did not want to attend webinars on zoom for security reasons.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Because our Members in Asia did not want to attend webinars on zoom for security reasons.

Review Source

VR

Verified Reviewer  
Business manager  
Chemicals  
Used the software for: 2+ years

### "Nce application for call"

August 26, 2022

4.0

Very nice call application

Pros

Easy application and free to use around the world, it makes the call available any time and since many people know it make easier to reach them by it.

Cons

i guess the user interface not easy to use at the beginning but it becomes easy every time i use it

Review Source

pN

priscilla N.  
life insurance agent  
Insurance  
Used the software for: 2+ years

### "use goto webinar meeting and collaborations "

April 15, 2023

5.0

its has made training and webinar attendance to increase since its so convenient to every one hence increasing on information sharing among team members

Pros

Goto to webinar is a good meeting and collaboration software, its so easy to install and set up, it has very clear user interface and its so easy to use even with some with little computer knowledge can use the application

Cons

when operating in very remote areas connections disturbs a lot as its will connect and disconnect automatically and this effects meeting recording features

Review Source

VR

Verified Reviewer  
Email Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "GoToWebinar excellent tool to automate your webinar"

July 21, 2021

4.0

I am satisfied with this platform. It has everything needed to conduct hassle free webinar.

Pros

We can automate our webinar using this tool. With GoToWebinar platform we can conduct hassle free webinar. It has all feature required to host a webinar. We can quickly create virtual event and automate email invitation, confirmation and reminders. We can run videos while streaming, run polls, stage sharing to boost our engagements.

Cons

Sometime due to slow internet connection you may face delays in Video streaming. Can take more then usual time to get connect.

Review Source

PR

Priscilla R.  
Entrepreneur  
Marketing and Advertising  
Used the software for: 6-12 months

### "A very stable platform"

February 14, 2023

4.0

Very easy to use. A perfect app to conect people with efficiency and simplicity.

Pros

The platform is very easy to use and intuitive.

Cons

The GoTo Webinar has satisfied me with all my needs.

Review Source

Edwin Y.  
Presales Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Product works exactly as you need it to for webinars"

September 21, 2020

5.0

Overall, the product works as intended and it works well. There are just some inefficiencies that could be corrected to make this work better.

Pros

Software works as intended when you are trying to join a webinar, I've had really good consistency with GoToWebinar where I don't have issues joining or hosting a meeting unlike some of the competitor products which can go down sometimes.

Cons

The one thing I dont love about GoToWebinar is that after clicking the join meeting invite, it requires an additional download in the web browser of which you have to go to your downloads to re-open everytime. Small nuisance but a nuisance nonetheless.

Review Source

Jay L.  
Customer Success Manager  
Accounting  
Used the software for: 2+ years

### "Clunky and outdated"

November 10, 2022

3.0

I've never been a fan. There are other options out there that are much less expensive, have more features and have an easier interface to use.

Pros

There are no interruptions of service. Audio and video quality are good.

Cons

The interface and trying to figure out where everything is located.

Review Source

SG

Shelby G.  
QA & Environmental Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "GoTo Webinar Fair Review"

August 4, 2023

4.0

Pros

Goto Webinar is a pretty good system for delivering live training and webinars, I have successfully ran sessions to internal and external candidates. It is so easy and simple to set up. The system has really good features and everything you would need to deliver a training session. I was able to send links to all attendees which worked well. The dry run feature works well as on other platforms I have used when everybody logs in there are always issues with video and microphones. The polls are great for engagement.

Cons

I did not really have any issues at all other than a couple of minor connectivity issues.

Review Source

Gopi S.  
Learner  
E-Learning  
Used the software for: 1-2 years

### "Best Application for web conferencing and online meetings."

February 9, 2020

5.0

I am using this application from past few years and one thing i can say is that it was really a great application for conferences, meetings and online classes. I mostly use it for inline webinar calsses and i extremely like it and i recommend you if you need to conduct any webinars, conferences etc.

Pros

The application is simple and robust. The interface is very simple and makes your work effective too. It has several good features like screen reacording, help features and many more usefull features which comes very handy at time of any webinars, online classes, meetings etc.

Cons

I have only minor issues like network connectivity issues and it crashes but it happens very rare. And they should increase even more functionalaties in future for much better experience other than this overall it is a good application.

Review Source

VR

Verified Reviewer  
Business Development and Operations  
Computer Software  
Used the software for: 2+ years

### "our go-to Platform for our webinars!"

April 14, 2023

5.0

Pros

Goto Webinar offers the best quality audio and video streaming, this was especially great during online seminars and training that we have organized for customers and internal team members

Cons

This has been great for us, no issues worth mentioning

Review Source

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