# Page 15 | GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is GoTo Webinar the right Webinar solution for you? Explore 2070 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163335/GoToWebinar/reviews

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GoTo Webinar

4.5 (2070)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of GoTo Webinar

## Showing most helpful reviews

Showing 351-375 of 2070 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VT

Valerio T.  
CEO  
Internet  
Used the software for: 2+ years

### "The best one, but more attention on payment"

August 30, 2022

5.0

Good, think is the best choice for money/use . Some little things to make better

Pros

Easy interface, good quality for streaming, lot of possibilities for questions on signing, great function of video recording and virtual events

Cons

Limit in interface choice, no effect to add during live, a little slow with attached file for presentation

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing GoTo Webinar

More productive, less money for number of audience, possibilities of virtual events

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Best value for money, interface, general value and functions

Review Source

ME

Morgan E.  
Account Manager  
Insurance  
Used the software for: 1-2 years

### "Useful, simple online meeting tool"

May 8, 2019

5.0

The software has been very helpful for our client meetings, and makes it easy to send out calendar invites what have all of the necessary information for our customers to get logged in. A positive experience overall.

Pros

I like how easy it is to send out meeting invitations to invitees. This software has made it much easier for us to have conference calls with our clients, especially being able to share screens and change presenters.

Cons

Some features are confusing and feel a bit antiquated. For example, I am the admin and I usually set up the meetings for the agency partners. Every time they have a meeting scheduled, I get the invite on my computer to start the meeting, in order for them to sign in. Perhaps user error, but I haven't found a help button on how to automatically start the meeting at the scheduled time.

Reason for choosing GoTo Webinar

Price and ease of use. Also another agency we partner with recommended it.

Review Source

VR

Verified Reviewer  
Mental Health Counselor  
Education Management  
Used the software for: 2+ years

### "Good service"

November 5, 2019

4.0

Overall, I'll continue using the service. I think it is worth it and makes web conferences much easier!

Pros

I have used GoToWebinar many times for work-related as well as school-related meetings and webinars. It's a great service to have a phone conference. I also like that it allows you to share your screen and share documents and PDF's for everyone to see as well.

Cons

Sometimes the sound on the webinars/conferences can be choppy or go in and out. It's usually an issue that resolves itself, but it can be a hassle sometimes to troubleshoot.

Review Source

CS

Caryn S.  
Communications Manager  
Management Consulting  
Used the software for: 2+ years

### "Presentation software that is a must have for businesses"

June 21, 2019

4.0

Pros

I love the functionality within the webinar. How you can chat one on one or send it to all the viewers. I like how multiple people can come on as hosts and respond to questions. Love how you can put out handouts and the recording sets to the cloud upon starting.

Cons

I don't love the new layout. It was much easier for me to use it based on the old view, which I still use. I also wish it wouldn't attach a recording automatically to the registration page and you have to manually pull it off.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing GoTo Webinar

For the above functionality. Multiple people hosting and chat functions while we are presenting. I like how it integrates easily with PlusThis and Infusionsoft for registration.

Review Source

HA

Henry A.  
Compliance officer  
Pharmaceuticals  
Used the software for: 6-12 months

### "Go to webinar assistant review"

April 12, 2023

4.0

It’s a good tool for webinars

Pros

The interaction between hosts and assistants

Cons

The user index design isn’t intuitive for the assistants

Review Source

PC

PATRICIA C.  
Tax Preparer  
Accounting  
Used the software for: 2+ years

### "Goto Webinar"

November 1, 2023

5.0

We use GoTo Webinar for our weekly meetings, I like it better than Zoom.

Pros

The ease and efficency of having a online meeting where everyone can been seen and heard.

Cons

I found not fault with Goto Webinar, it supplies our meeting needs

Review Source

Johanna G.  
Marketing  
Internet  
Used the software for: 2+ years

### "Clunkier than it should be, but likely still one of the best Webinar options out there. "

June 7, 2017

3.0

It allows us to setup both webinars and smaller meetings with screenshare.

Pros

Basic functionality is fine; it's easy to organize a webinar and invite participants. It's relatively intuitive to figure out.

Cons

Lack of support of playing recordings within a webinar. Lack of ability to customize questions in registration (we run through a third party to do that). Limited ability for sharing webinar responsibility. The team setup is clunky, and it's frustrating to switch between people who rarely (but occasionally) need to use it.

Review Source

RG

Raghav G.  
Customer Support Lead  
Computer Software  
Used the software for: 1-2 years

### "Our 'Go-to' software for holding live webinars/classrooms for our Product"

September 15, 2023

5.0

Overall our team is happy with the product but the GoTo team should work on the UI/UX

Pros

1\. We can set up and schedule the events easily2. There is also a practice option to get the feel of the real event3. Webinars can be recorded and can be accessed later to review

Cons

The main tool that controls has a dated UI with buttons stacked on top of each other, which makes it difficult to switch between webcam and screen share without messing up

Review Source

EA

Elizabeth A.  
Behavioral Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Stay Connected with the GoToWebinar App"

September 20, 2020

5.0

I absolutely recommend GoToWebinar to all businesses whether big or small, it will help bring workers together and keep everyone on the same page.

Pros

GoToWebinar makes it easy for co-workers & team members to stay connected and informed. Administrators can host virtual presentations, conference calls, and webinars from the comfort of their home or office at any given time/day. This software has provided our company unity during this time of uncertainty (throughout COVID-19 pandemic). GoToWebinar is very functional and easy to use. It allows users to send private messages to one another during meetings, share/mirror screens, mute and unmute participants, “virtually raise hand/request help” with the push of a button, and much more.

Cons

On 1 occasion we did experience technical difficulties- audio dropped. However, a technician quickly resolved this issue upon request and have not experienced anything else ever since.

Review Source

Arturo J.  
Jefe de Tecnología  
Events Services  
Used the software for: 2+ years

### "Powerfull tool to conference"

December 27, 2022

5.0

Great tool, have so many tools and you have a control of everything. Very professional.

Pros

The ability to capture screens in a middle of a conference is a very useful tool to me.

Cons

There is a little more work to install and use it, but nothing you cannot do.

Review Source

VG

Vibhor G.  
DevOps  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent Webinar tool..!"

September 28, 2022

4.0

I have had a great experience with GoTo Webinar. The platform is very user-friendly and the customer service is excellent. I have found the quality of the webinars to be very high and the content to be very informative. I would definitely recommend GoTo Webinar to anyone looking for a great webinar platform.

Pros

The webinar software is incredibly user-friendly and simple to use, in my opinion. The presentation streaming was quite smooth, and the video conferencing option had amazing quality. I particularly appreciated the live chat option, which made it simple to interact with the presentation. Overall, I was quite satisfied and would suggest the webinar software to others.

Cons

There are a couple aspects of this software that I didn't enjoy. First of all, I found the multi-host option to be a little challenging to utilize. Second, I frequently found myself waiting for the stream to buffer because the streaming quality wasn't always perfect. Finally, I had problems getting the live chat and Q&A sections to function correctly because they were both a little glitchy.

Review Source

Elyse B.  
Assistant Manager  
Education Management  
Used the software for: 1-2 years

### "Not the best webinar option out there"

September 9, 2019

4.0

GoToWebinar might be the option for you if you're needing a customizable solution for webinars and videoconferencing and you have significant time to invest in learning how to use it. For me, webinars are just a small part of what I do, so my time was better spend elsewhere.

Pros

GoToWebinar is an okay option if you're looking for a simple, easy-to-implement webinar solution. The features are reasonably useful (recording, analytics, polls, etc.), and it's pretty easy to set up. (This was a must for me, as I'm not exactly a tech-y person.)

Cons

But when I needed to produce webinars for up to 100 people, I knew that I needed software that was easy to use but still had the robust features I needed. GoToWebinar wasn't that software. I know it kind of makes me a dinosaur, but Adobe Connect had much more of the features I was looking for, and I found them more quickly (for instance, being able to upload files for participants to download). GoToWebinar might have those features, too, but I spent so long looking for them that I felt like I was wasting my time.

Review Source

VR

Verified Reviewer  
Marketing Campaign Coordinator  
Education Management  
Used the software for: 1-2 years

### "We switch to GoToWebinar as our main webinar provider and find it is easy to use"

May 7, 2018

3.0

Pros

Running a webinar is a fairly easy process in GoToWebinar. It doesn't take too much setup, depending on how custom you want your webinar, and running the webinar itself is intuitive. The GoToWebinar dashboard during the webinar is pretty easy to navigate and doesn't require too much training beforehand to learn how to use.

Cons

We've run into occasional compatibility issues both on the attendee side and the administrative side. We'll get complaints from attendees of not being able to see or hear a presentation, though not very often. On the administrative side, there are occasional issues of broadcast quality not being great, though this is rare.

Review Source

AB

Artem B.  
Photography  
Photography  
Used the software for: 1-2 years

### "GoToWebinar is one of the best services for conducting webinars for photographers"

February 16, 2023

5.0

Pros

I have been using GoToWebinar for several years now to conduct online seminars and courses on photography. GoToWebinar is very user-friendly, with an intuitive interface that allows me to quickly set up and conduct my own webinar. I also appreciate the ability to record my seminars and provide access to them for my students to view at their convenience. GoToWebinar has an excellent participant management system that allows me to easily track who has registered for my webinar, as well as manage questions and comments from participants in real-time

Cons

In my opinion, it doesn't have any significant drawbacks.

Review Source

Dylan C.  
Digital Marketing Manager  
Telecommunications  
Used the software for: 2+ years

### "Super easy to use UI, great hosting tool, good bang for buck!"

June 25, 2018

5.0

Video conferencing, private rooms, hosted webinars, a good deal of attendee space

Pros

The pricing structure is just simple. You get everything (webinars, meeting rooms, and free audio. The UI is incredibly easy to use. It also comes with attendee lists and basically attention meters that tell who paid attention.

Cons

The big downside is that your attendees have to download a software, which can be a problem for some enterprises. It also does not working with smartphones nor tablets, so users have to be on desktops.

Review Source

Bushra S.  
HR Specialist  
Construction  
Used the software for: 2+ years

### "A go-to product for easy webinar scheduling, and management thereof!"

January 13, 2023

5.0

I am happy with it

Pros

Ease of use in scheduling, registration management, reminders, speakers use, and interface.

Cons

Needs large bandwidth, can be sometimes confusing for technically backward

Review Source

Jaden T.  
Illustrator  
Media Production  
Used the software for: 2+ years

### "The Webinar King"

November 5, 2022

4.0

Pros

GoTo Webinar makes watching webinars an easy and enjoyable experience. With the app and desktop versions, I can join a webinar quickly and ask questions to the host.

Cons

Connecting to a webinar requires an installation and sometimes takes longer to start the webinar if you do not have it on your device before starting. It would be nice if there was a web version, similar to other video conferencing software.

Review Source

Charlie A.  
Composite Product Specialist  
Computer Software  
Used the software for: 1-2 years

### "With help, using it was a breeze"

April 24, 2019

5.0

Pros

We have done numerous webinars with GTW, and each one has gone very well, technically speaking. Each time we have had a third party to basically run the webinar and do most of the technical stuff for us, but it has been easy for us each time. Muting all participants, screening questions, and presenting has been straightforward and we have not had any problems.

Cons

It seems like it might become a little complex if you go off the beaten path. As​ I said, most of the technical stuff was done for us but when I tried to poke around myself, I quickly became overwhelmed at how to do basic functions like mute the audience, set up multiple people to screen audience questions, etc.

Review Source

Ashley R.  
Human Resources Manager  
  
Used the software for: 1-2 years

### "When it works, it's just "OK"..."

June 19, 2018

3.0

When it worked, it was functional and semi-easy to use.

Pros

The idea is good. And when it works, there is nothing to complain about. The problem is that it only works about 50% of the time, and it takes a lot of effort and time to set it up, which no one ever anticipates so we always have issues with users being unable to connect...

Cons

The sound is glitchy, it takes FOREVER to install required software and connect to a webinar, and our employees have reported sound issues any way we try it. If you can get it to work, it's fine. But that is a risk we are not willing to take. We have gotten halfway through webinars before only to find that our remote employees are not even able to hear us...

Review Source

Daniel P.  
Consultor ADF  
  
Used the software for: 6-12 months

### "GotoWebinar, powerful tool for effective communication."

July 20, 2018

5.0

Pros

With GoToWebinar, what the interlocutor says is truly respected. Everyone has the opportunity to talk and comment on their points of view. The tool allows effective conferences, internal chat and focused conversational topics. Promotes communication, more when the work team operates remotely.

Cons

It is important that GoToWebinar notifies you when the microphone device is on, it is not clear if it is closed or dirty and if unexpected events occur.

Review Source

VR

Verified Reviewer  
CRM Business Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "GoToWebinar"

October 8, 2018

5.0

Pros

It\`s very similar to GoToMeeting, so if you used that, then it will be very easy for you to work with this tool too. Key difference is that you can have way more attendees on the webinar online, all other features are in place, you can share your screen, you can record your self, you can manage your attendees, so very beneficial tool to share information with a big audience.

Cons

Takes lot\`s of time to export your recorded meeting. Could be quite complex to set up a very first webinar if you not familiar with those tools.

Review Source

ED

Eric D.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Solid Marketing"

August 2, 2023

5.0

Pros

GoTo Webinar is the best software for web conference and video conferencing.

Cons

No cons has been observed with this particular software.

Review Source

VR

Verified Reviewer  
Physician  
Medical Practice  
Used the software for: 2+ years

### "Very popular"

September 23, 2019

5.0

Pros

This is a very popular online conference and webinar hosting program and application. It is easy to download and easy to use. Instructions are easy to follow and they offer a variety of ways participants can attend the webinar, such as dialing in by phone while running video content through their computer. Or they can choose to run both the audio and video through their computer. There is a chat feature for attendees to ask the presenter or moderator questions. They have a separate way for attendees to contact technical support if they run into any problems.

Cons

I’ve run into problems installing the program depending on which computer operating system I’m using. It opens several windows before the conference is launched. If you’re not careful, closing one of the “extra” windows will disconnect you from the webinar.

Review Source

VR

Verified Reviewer  
dev  
Computer Software  
Used the software for: 6-12 months

### "Great experince with GoTo Webinar"

June 1, 2023

5.0

GoTo Webinar has truly transformed my virtual event experience, exceeding all my expectations with its exceptional functionality, ease of use, and impressive performance.

Pros

The interface is intuitive and well-designed, making it easy to navigate. Excellent audio and video quality, hassle-free recording.

Cons

Less interactive than other alternatives, and not so easy for first-time users. Streamyards, Webex & Zoom provide social media sharing, promotion, and many other interactions.

Review Source

SC

Sandra C.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Smooth Webinar"

November 23, 2023

5.0

Pros

GoTo Webinar is our preferred Webinar for video conferencing.

Cons

I like everything about GoTo Webinar thus far.

Review Source

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