# Page 19 | GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is GoTo Webinar the right Webinar solution for you? Explore 2070 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163335/GoToWebinar/reviews

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GoTo Webinar

4.5 (2070)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of GoTo Webinar

## Showing most helpful reviews

Showing 451-475 of 2070 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Accounting Manager, Operations Admin & Webinar Producer  
  
Used the software for: Less than 6 months

### "GoToWebinar crushes the competition, hands down"

March 8, 2018

5.0

Pros

We recently switched from a platform that we've used for over 10 years. The saddest part of the breakup is that we didn't explore GoToWebinar sooner. The price is a fraction of what we've been paying for all that time, we have experienced no technical issues whatsoever and the support is phenomenal. Every question we had was answered promptly and in a thorough manner. We use webinars for educational purposes and it's a relief to be utilizing a platform that our audiences as well as instructors can use, seamlessly. Lastly, even our account rep who primarily handles sales, was extremely knowledgeable on the tech-side too - which helped us make the jump with confidence.

Review Source

awogor M.  
Editor In Chief  
Online Media  
Used the software for: 1-2 years

### "Share Live Webinar with Participants with Full Screen Sharing"

August 29, 2019

5.0

I was invited by a Digital Marketing guru. A webinar I paid over $250 to attend and it was a great experience with question and answers section and polls.

Pros

With GoToWebinar Application, you can host 100s of students or event participants online for online training or live show with the ability to share the screen with attendants. Easily integrated with Google Calendar to set a reminder for your webinars and it's also very easy to integrate with other software such as email marketing software for proper documentation and use of users data for the future. Best for teachers, company employers, interviews and presentation can easily be integrated VOIP and toll free phone call etc.

Cons

GoToWebinar isn't just an App but a Conference room I call it and only find it disliking for the expensive pricing yet a few numbers of participants can be hosted per plan per month although, overall, it's a great software.

Review Source

VR

Verified Reviewer  
Jail Administrator  
Law Enforcement  
Used the software for: 2+ years

### "From a User Perspective"

December 26, 2018

5.0

As a user who has been invited to several webinars using this platform I can say this works great.

Pros

I have participated in several presentations on the GoToWebinar platform. It is very convenient to click on a link in an email to join the webinar. I have yet to encounter any problems with the platform. It's a very nice professional touch to use GoToWebinar.

Cons

There's nothing I can say I like least. The platform works beautifully.

Review Source

VR

Verified Reviewer  
Profesor asistente  
Medical Practice  
Used the software for: 1-2 years

### "Muy útil"

September 11, 2020

4.0

En general, ha sido muy buena la experiencia. Se usa bastante en el medio en el que me desempeño.

Pros

Hemos usado esta app para dictar y asistir a conferencias tanto a nivel de pregrado como postgrado. Nos ha sido de bastante utilidad, se desempeña bien en conexiones lentas. Además permite una interacción directa entre los asistentes y los conferencistas que brinda una sensación de estar en una sala de conferencias real. Lo recomiendo para eventos científicos tipo webinars.

Cons

La versión gratuita dura solo 40 minutos y tiene límite de participantes

Review Source

VR

Verified Reviewer  
Senior Manager, Advocacy  
Government Relations  
Used the software for: 2+ years

### "A simple webinar tool for everyday use"

January 17, 2019

4.0

Pros

It is quick and easy to set up a webinar as the system guides you step-by-step. The interface is simple and easy to understand. The online training resources and live training classes are nice as there are more features to GoToWebinar that may not jump out right away but can be very helpful.

Cons

During webinars, there are various features to allow the audience to interact with the presenters. Our attendees often get confused between the "raise your hand" feature, the chat feature and the questions feature, so we had to develop a script for the start of every webinar to avoid this confusion. Not a deal breaker, but it is an added hassle for the presenters and make the attendee experience just that much less easy

Review Source

Brent D.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Best option for online webinars IMHO"

May 5, 2020

5.0

I have to say we've used it for work and it works perfect. It's better than a phone call in my opinion! It's hard to show people visuals over a phone.

Pros

Over the past 10 years of my life. I've lived on webinars. I've seen programs come and go. I've been involved in so many to say the best one out of the bunch is GoToWebinars. if you are producing a webinar or just a student of one. GoToWebinars seems to work flawless for both. I enjoyed most of GoToWebinars is the ease of use. It just simply works.

Cons

The one thing I found that doesn't work well with any webinar service is video playback! it seems to run really choppy at like 15 frames per second. No matter what the connection speed is of the admin or one watching the webinar.

Review Source

VR

Verified Reviewer  
Web Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "GoTo Webinar for Non-Profits"

November 18, 2023

4.0

Pros

Great option for hosting webinars for a lot of people. Admin settings are really easy to use.

Cons

It was a bit overpriced for us, we ended up moving to Teams.

Review Source

KG

Kimberly G.  
Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Go To Webinar VERY Effective Tool for Business"

August 12, 2019

5.0

I love to use this software it is very functional Scheduling was not an issue and very easy. Notifications were great and I could save them right to my email

Pros

Very functional Most times scheduling was not an issue Notifications were great and I could save them right to my email

Cons

Sometimes volume would be an issue I periodically would have issues with the connection, mircophone, headsets, computer and sometimes they would switch automatically.

Review Source

Marvin K.  
Online Marketing Consultant  
Import and Export  
Used the software for: 2+ years

### "Best Webinar Software"

July 22, 2019

5.0

I used the software for 3 years, was fully satisfied and did not even try another solution

Pros

\+ Excellent Audio Quality + Stable Connenction + Intuitive User Interface + Easy Integration of Surveys + Managing Attendees is comfortable and reliable + Templates for repetitive Webinars + much more

Cons

\- The Landingpage for the webinars is not fully customizable and the standard templates look poor

Review Source

Tana C.  
Senior Digital Advertising Strategist  
Retail  
Used the software for: 2+ years

### "As simple as it gets"

May 5, 2020

4.0

I think that the gotowebinar is a great tool for conferences with large groups.

Pros

You don't have to worry about your screen showing during the gotowebinar. You have to enable that in settings unlike other webinar platforms where it automatically shows you and you have to manually disable it.

Cons

I don't love that the chat feature on the right to interact with your colleagues is different than the Q/A feature. I think that in many webinars the person instructing cannot get to every question, but people who are listening may also be interested in answer the ones that they know. It is also good to see what other people are asking and thinking about. It could give you insight you never expected, even if the question in unanswered.

Review Source

Joe H.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Rock Solid Webinars"

December 5, 2019

5.0

For many years we've used GTW for capturing videos and it has a nearly perfect track record.

Pros

This is the most reliable webinar software and I've used them all. It's been around for ever and it has proven itself.

Cons

Sometimes people have issues joining or dialing in properly, but it's always user error. With that said, perhaps GTW could make some UI changes to help reduce those errors.

Review Source

JA

James A.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "GoTo Webinar is the best tool to increase conversions!"

November 12, 2022

5.0

GoTo Webinar is our "go to" tool for converting our prospects in to buyers, specially for our high ticket products!

Pros

I like the ease of use and the on demand feature of GoTo Webinar. It's also very helpful in converting our prospects into buyers specially for our high ticket products.

Cons

I like least GoTo Webinar, is their pricing plans. It's quite expensive.

Switched from

[WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/)

Price issues.

Review Source

Manish D.  
Functional Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Product that makes meering easy!"

February 11, 2023

5.0

Pros

Video confrencing feature is quite nice

Cons

Adding more features like teams and zoom will help

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Computer Software  
Used the software for: 2+ years

### "Very reliable but customer support is bad"

May 17, 2020

4.0

I've used them for years and they're solid with no frills.

Pros

I like how reliable the service is. The connection is solid and quality is good overall. The landing pages provided are simple and straightforward.

Cons

Customer support is really bad. You have to basically call them to get a response as there's no chat support and they make it very hard to find their email address.

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: 1-2 years

### "It is a great tool not only for the presentations but also for the data after the webinar is over"

April 13, 2019

4.0

Easy to use both for the presenter and for the attendees. It makes webinars easy.

Pros

It is an easy to use tool that is pretty much industry standard. It is great that it handles the reminder emails and sends a copy of the presentation to all registered attendees. I esp. like the report at the end of the session - it is a great follow-up tool for the sales staff. I also like the dashboard of recorded webinars it creates. This is a great resource to give to new clients that were not using our product when the webinar occurred.

Cons

There have been a few times where the audio or video were a bit fuzzy or hard to hear. Not sure if that was go to webinar or errors on our side. Also there is a bit of a learning curve to be sure you get the recordings and a few other settings working the way you want but after you get a few sessions completed it is pretty easy to use.

Review Source

VR

Verified Reviewer  
Social Media and Content Specialist  
Computer Software  
Used the software for: 1-2 years

### "Seamless System for Webinars "

January 10, 2019

5.0

I use GoToWebinar to host live webinars for my company, including presenters and participants around the globe.

Pros

I love how easy it is to set up webinars and host them live. When I use it, I often have presenters in different locations, and everyone is able to log in and do their part easily. As the moderator, I can pass control over to other presenters so they can advance through their own slides. I also like the analytics I can access after the event is over - it's great to see who attended, who registered but didn't attend, and how long people were engaged. The poll feature is very nifty as well!

Cons

Once I got kicked out of the webinar in the middle of an event. I was able to quickly log back in before anyone noticed, thanks to a long-winded presenter, but it was stressful! Overall, though, I've been happy with the software, and the recent redesign makes it even better!

Review Source

Laura D.  
Owner  
  
Used the software for: 2+ years

### "Use GoToWebinar to watch webinars on the go (and online)."

June 12, 2018

5.0

Pros

I have used this product as a webinar attendee. I have not yet produced any webinars using it. It has worked very well for me on my iPad, iPhone and laptop. The has allowed me to catch webinars while driving, on tour, and in the comfort of my own home. I really appreciate the cross-platform functionality. I have not had to contact support for any reason as the app has functioned very well every time I've used it. I downloaded the free version which has been sufficient for my needs, so excellent value. It's very easy to use on all platforms. I haven't had any problems with it.

Cons

I've been attending webinars hosted on GoToWebinar for 4-5 years and have yet to have an issue with the software.

Review Source

VR

Verified Reviewer  
Manager - Customer Support  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent tool to broadcast your Trainings"

October 6, 2016

5.0

Use this tool weekly for showcasing new features and options to prospective customers. Has an open API which can be used to integrate with other systems as needed. Provides an option to have more than one presenter and easy to switch between the presenters. Reporting is excellent and tracks the interest levels of the participants!

Pros

Cloud Based. Easy to Setup & use.

Cons

Can be a bit pricey, Many free screen sharing tools available.

Review Source

AS

Andy S.  
EHSQ Specialist  
Chemicals  
Used the software for: 2+ years

### "Great Software and Easy Access for any Webinar"

August 15, 2022

5.0

Fantastic webinar presentation tool that is easy to use and super-simple for the customer as well!

Pros

GoTo Webinar is quick to download and simple to use. Handy control buttons allow for personalized settings to fit anyone's particular preferences.

Cons

I found no features from the GoTo Webinar software that I would consider a negative aspect.

Review Source

DC

Debi C.  
owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "great inexpensive or free way to connect with others"

December 20, 2022

5.0

I've used it many times and like how easy it is and that there was no cost involved

Pros

you can use the free program or upgrade as needed

Cons

it seems companies are not using it as much as they used to many use zoom or big marker

Review Source

Mikhail K.  
Security Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Great online webinar tool"

November 8, 2018

5.0

I am really happy with this product. I recommend it to anyone who is looking for reliable and simple online events/webinar software.

Pros

We have used GoToWebinar for many years and it serves us well. This is a great service if you are looking to present to a any group of people. The product is really easy to use and functionality even exceeded our expctations.

Cons

We have not had any serious problems with GoToMeetings.

Review Source

Nick P.  
Owner / Designer  
Graphic Design  
Used the software for: 2+ years

### "Easy way to share screens in a meeting"

November 12, 2018

4.0

It's an easy way to share screens, control screens, etc, and have a productive business call. You can call in, and everything is handled through the sofrware. Super easy to use.

Pros

It makes it easy to share screens in a phone meeting. As a designer, it's super helpful to me to see a client screen when we are discussing a project, so I can see exactly what they are referring to when talking about changes, inspiration, etc.

Cons

The only thing I don't like about this software, isn't the software's fault. It's just weird for me to give up control of my computer to someone. It just feels weird. But it's helpful to me, if I need to help a client do something. So again, this isn't a fault of the software, just a fault of my weird brain :)

Review Source

VR

Verified Reviewer  
Consultant and coach  
Construction  
Used the software for: 2+ years

### "Webinar with easy screen sharing"

October 30, 2018

5.0

Pros

I use a lot of different type of webinars, mainly because my clients seems to all use a different. And GoToWebinar is oen of my favorites. It has a good quality, steady connection and you can easily share your screen. and it is free to use.

Cons

Can't say I have anything I wouldn't like about this software. it has been very helpful in my business

Review Source

Daniel W.  
Customer Care Manager & Assistant to Medway Realty Broker  
Real Estate  
Used the software for: 1-2 years

### "Perfect Score for a Perfect Product"

September 10, 2018

5.0

Great for busy professional who need to get together.

Pros

This Software has since replaced another web based meeting system we use to use. Much easier to use and very user friendly. The instructor can answer questions live on the screen and the participants can be very interactive. Great for busy professional who need to get together.

Cons

There has not been any cons in using this program other than you have to register for it before being able to join. wish it was a little easier to join the meeting but it works.

Review Source

Tyler B.  
Freelance Graphic Designer  
Graphic Design  
Used the software for: 6-12 months

### "Adequate webinar program"

April 15, 2019

3.0

Pros

I have used this a number of times as it seems to be the software of choice for many organizations that I've had to engage with over the years. It's a competent program - allowing users to tune into presentations, run a chat along the side, etc,. All of the features you'd expect from something like this. It does it all relatively well. It's fairly easy to set up, and fairly intuitive to use.

Cons

It feels a bit...dated. The interface is pretty unappealing, and feels like a relic from the late 90's. When I think of other modern software, there is a fairly common clean, minimalist look to them, but GoToWebinar seems stuck in the past. It could use a facelift. I've also run into a number of technical hitches while using it - slow downs, freezes, people being booted out of webinars for un-explainable reasons. It's hard to say if this is the fault of the software itself (vs bad internet, etc), but it does seem to happen more frequently than when using other similar web sharing services.

Review Source

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