# Page 2 | GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GoTo Webinar the right Webinar solution for you? Explore 2073 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163335/GoToWebinar/reviews

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GoTo Webinar

4.5 (2073)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of GoTo Webinar

## Showing most helpful reviews

Showing 26-50 of 2073 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MZ

Mia Z.  
Student  
Education Management  
Used the software for: 1-2 years

### "The go-for webinar product than zoom."

January 13, 2025

4.0

Overall experience is great, easy to join and be informed.

Pros

The most like thing about GOTO is we can join the webinar via email and they will inform me one hour earlier and 5 minutes earlier.

Cons

I can not send out the signup form to others who wants to join the webinar. No options to send the webinar invitation.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For webinar use cases, our organization use Goto not Zoom

Review Source

AP

Abby P.  
EA  
Banking  
Used the software for: 6-12 months

### "I love GoTo Webinar!"

February 25, 2026

4.0

Pros

It is super helpful for me! My company uses GoTo, and with webinar, I learned how to get even more use out of it!

Cons

I love GoTo Webinar, the only thing I wish I could have seen is more reviews. Whether they post it or it could be directly on the site.

Review Source

SM

Silvia M.  
Odontoiatra  
Medical Devices  
Used the software for: I used a free trial

### "Ottimo prodotto ottima assistenza"

January 7, 2026

5.0

Grande efficienza Molto presenti in caso di bisogno La piattaforma supporta molte persone La qualità del prodotto ottimo

Pros

Facile intuitivo eccellente assistenza piattaforma semplice e funzionale Il Sig \[nascosto contenuto sensibile\] mi ha assistito perfettamente

Cons

Tutto ok Bisogna leggere attentamente per comprendere tutto Ma l’assistenza e’ Sempre pronta ad aiutare

Review Source

CS

Cristina S.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Ottimo tool "

December 26, 2024

5.0

Pros

Uno dei migliori tool per fare webinar. Tantissime funzionalità e automazioni utili nel flusso di comunicazione.

Cons

Il costo un po’ alto, non è per tutte le tasche.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing GoTo Webinar

Ha della caratteristiche avanzate, come il processo di automazione

Review Source

ELS

Elena Lilian S.  
Marketing Specialist  
E-Learning  
Used the software for: Less than 6 months

### "Good for live webinars "

February 6, 2025

4.0

Good platform, easy to use and they really assist you in the process.

Pros

It is very known in the academic world so people when they are attendees don't feel overwhelmed by the platform. You can hide the attendees so when you have competitors they dont know about the existance of each other.

Cons

Once, I set up a webinar and it was recorded and we had audio issues that could not be fixed instantly, we had to reschedule.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

We wanted to try other platforms since in Zoom usually you have to download the app.

Review Source

VR

Verified Reviewer  
Social Media Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Webinar Tool - Pricey but Worth the Money!!"

August 9, 2024

5.0

Pros

Incredible features and capabilities for hosting webinars

Cons

It's too expensive for our needs, but can see how the price justifies itself with larger scale webinars and projects

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Zoom, at the time, felt very limited in its event scheduling and management options, including the ability to send reminders to webinar subscribers in the days and hours leading to the webinar. I think this is a functionality in place now, but it wasn't available a few years back

Review Source

CS

Christina S.  
Area Director of Sales  
Hospitality  
Used the software for: 2+ years

### "GoTo Webinar makes online events become as cool as they should. "

July 30, 2024

5.0

Our incredible experience with GoTo Webinar has been marked with huge prints of success in our online events. GoTo Webinar is now our go-to virtual social house for hosting our webinars and online selling events. Thanks for everything GoTo Webinar especially for being the best.

Pros

GoTo Webinar has a very simple interaction interface that allow everyone to comfortably contribute during live events. It has very advanced security features which give our conversations the desired privacy and safety. GoTo Webinar video and audio quality are so clear which makes our live events very smooth without interruptions.

Cons

Working with GoTo Webinar has been simple and very effective. No complaints have arose.

Review Source

Carlos P.  
Key Account Manager  
Packaging and Containers  
Used the software for: 1-2 years

### "GoTo Webinar is the intuitive tool for our webinars"

June 14, 2023

4.0

It has been an invaluable help to our Customer Success group. Also, our marketing and CS specialists have been able to plan together with us a GTW that shows and educates our users about new features in an agile and simple way. Because GTW makes it possible for attendees to ask questions, we were able to really dive into the training courses with several colleagues at once and then come out with a record that we can distribute to all customers. GTW fully understands our abilities: confidential attendee list, ability to troubleshoot and quiz, excellent audio and video quality. I like using GTW.

Pros

Quick and easy to use, so any member of our staff can attend at any time with less than five minutes of experimentation. Creates an anonymous named scope, so that our clients' suppliers can be trained without affecting the scope of competence that our clients require. Provide a voting venue so that users of our products can choose what they would like to see next, which supports the training courses we provide. It gives us the ability to preserve training lessons that we can distribute to customers anywhere, anytime.

Cons

We allow specialists to answer questions, initiate censuses, etc. - Give specialists more versatility. Let us schedule it for a web course with a similar theme that lasts several months at a time, without the need for all those listed to be on the same landing page. Sometimes I am left with new doubts when I look at the list of attendees.

Review Source

Emilio R.  
Dir comercial  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Lets have a Webinar"

May 10, 2023

5.0

It is a reliable and robust platform that offers a variety of features to help hosts create and manage engaging and effective webinars. With a user-friendly interface, reliable platform, and scalable plans that can accommodate the needs of small and large organizations alike. If you're looking for a webinar platform that is easy to use, reliable, and includes a variety of features to help you create engaging and effective webinars, GoToWebinar is definitely worth considering.

Pros

I see a lot of pros but I will give you the most important as the way I see it.Easy to use, reliable platform, scalable, robust features, integrations and support

Cons

Here are some potential cons of using GoToWebinar:Pricing, limited customization options, audio and video quality, limited interactivity, limited mobile support

Review Source

Jane G.  
Vehicle Engineer  
Automotive  
Used the software for: 2+ years

### "Better audience engagement in virtual webinars with GoTo Webinar."

October 23, 2023

5.0

We do alot of training work and since we have multiple branches across the country, GoTo Webinar allows us to do these trainings virtually. Its excellent engagement functions allows us to experience the same effectiveness as we would if we are doing the training physically.

Pros

GoTo Webinar interface is intuitive and easy to learn and understand for anyone. In fact, we were able to setup our first webinar without needing any IT assistance. It is super secure and has always safeguarded all our data and those of our audiences from any form of security breaches. It offers large virtual rooms which allows us to host larger number of audiences during our training sessions. We have never had a boring webinar with GoTo Webinar thanks to the audience engagement functions that allows us to engage freely with them.

Cons

I have never experienced any dull experience with GoTo Webinar for all the times that i have used it.

Review Source

VR

Verified Reviewer  
IT manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Using GoTo Webinar as an online meeting platform."

August 27, 2023

5.0

GoTo webinar has been an awesome platform for our online business meetings.It has ensured exclusive international marketing for our company at a relatively low cost.

Pros

GoTo Webinar is easy to use to both beginners and experienced users and has consistent performance which ensures all scheduled meetings happen as expected.

Cons

This platform has participation limitation depending on the subscription plan.This is a major issue especially for organizations with large number of participants.

Review Source

SS

Sanjukta S.  
Associate  
Information Technology and Services  
Used the software for: 2+ years

### "GoTo Webinar"

May 15, 2023

5.0

Pros

It provides a platform for organizers to host live webinars, share presentations and deliver engaging content to remote audiencesFeatures such as live chat, polls, question and answer sessions, and raised-hand features. These tools promote participant engagement, encourage two-way communication, and create an interactive environment where participants can ask questions, provide feedback, and contribute to discussions. These engagement features enhance the overall learning experience and make webinars more dynamic and participatory.Yes product is easy to useAs well as integration with existing business process was easy

Cons

GoTo Webinar's post-webinar engagement features, such as follow-up emails or automated sequences, is more limited compared to dedicated email marketing platforms. This can be challenging to attend to and engage after the webinar.

Review Source

VR

Verified Reviewer  
Jean  
Industrial Automation  
Used the software for: 2+ years

### "Saoulo business "

May 3, 2023

5.0

Go to Webinar nous aide a faire le webinaire avec toute l'équipe de notre entreprise

Pros

L'intégration de nos processus lors des webinaires a été sans problème et facile.

Cons

Avec Go To webinar pas assez de complication

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Pour plus d'expérience

Review Source

Alejandro R.  
Environmental engineer  
Environmental Services  
Used the software for: 2+ years

### "GoToWebinar"

January 28, 2022

5.0

The platform is excellent for conducting seminars or events, both live and pre-recorded. It exponentially helps the growth and development of the company. Facilitates learning through webinars.

Pros

It has many advantages. It has advanced interactive analytics features, very powerful integrations, a thousand people can participate in a standard event and up to a hundred thousand people in a GoToWebcast event. Seminars or events can be pre-recorded or live with very flexible programming. Payments can be received easily. The platform is secure and protects privacy. It has an analysis panel to track the performance of the events. It has automated functions to manage invitations, attendance and reminders. Certificates can be issued, materials or documents attached. It has high definition video and sound. It can be integrated with most subscription plugins. It has a practice mode and tools for session control. Excellent software!

Cons

It is expensive. You must register twice for each event. You have to download GoToMeeting. It is complicated to make presentations from a phone or tablet.

Review Source

Daniela C.  
Gerente de Producto  
Information Technology and Services  
Used the software for: 2+ years

### "Todo al alcance de tu mano, el teletrabajo y reuniones virtuales son completamente senciallas."

November 19, 2022

5.0

Las reuniones, talleres, conferencias o presentación de producto de manera virtual; nunca habían podido ser más fáciles.

Pros

Es fácil de usar, de una manera muy intuitiva. Tiene un sinnumero de características para cada tipo de uso.

Cons

Respuestas de soporte técnico o atención al cliente deberían mejorarse.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Por la amplitud de funciones que proporciona

Review Source

BE

Bernadette E.  
Executive Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GoToWebinar is Reliable, Stable and Cost Effective"

March 24, 2023

5.0

We use GoToWebinar at least once a week and sometimes more. As a non-profit, we watch our dollars and GoToWebinar, although not the cheapest, is reasonably priced and includes an unlimited video library and a license for GoToMeeting. We have been using it since 2018 and it definitely provides the capability we need to present online meetings and events to our membership and beyond.

Pros

We chose GoToWebinar because it is a stable and secure platform. Webinars and events are easy to set up and it included GoToMeeting at no additional cost.

Cons

Since the pandemic, Zoom has become the standard and most presenters are familiar with Zoom and less familiar with GoToWebinar, so practices are usually required to familiarize the presenters. Attendees are also used to having reaction emojis, which are not included in GoToWebinar and a third party software is needed to add a different background.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing GoTo Webinar

Based on recommendations of others, I chose GoToWebinar.

Review Source

Peace P.  
Voice Coach  
Music  
Used the software for: 6-12 months

### "GoTo webinar app review"

November 28, 2022

5.0

The on-demand feature was everything for me as it increased my reach, boosted my ROI as I've been able to convert my live webinars into contents that are reusable.I enjoyed the experience, it was worth the money.

Pros

The download and setting up was quite easy.The interface is amazing. There was not much lagging. The customer service was very responsive. Registration customization was easy and I like the features. The audio and video quality was good. I also love the on-demand feature, it increased my reach and ROI.

Cons

The basic version didn't have everything I needed,like more participants. The premium is a little high, you know. Without a very strong internet connection, it would lag and with bad webinar performance. The interface can still be worked on. Integration with eventzilla was quite easy.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing GoTo Webinar

It was not so expensive and I had a very good experience and turnout after using it

Switched from

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

I couldn't take in more than 26 participants and I wanted to expand my reach.

Review Source

LF

LeAnne F.  
Managing Director  
Financial Services  
Used the software for: 2+ years

### "Go to Webinar's Ease of Use"

December 20, 2021

5.0

Mostly it is used by our organization to receive information, however the times I have used it for presentations I have found it straightforward to organize information for presenting and easy to track and notify attendees.

Pros

Go to Webinar is easy to use, especially if the software is already installed on your device. When you are having back-to-back meetings, you need the ability to log-in quickly, not wait several minutes for software to download. In a matter of seconds, the webinar is streaming on whatever device I am using. It was an easy add in to use for our business and a popular platform that our customers are comfortable using. Voice clarity is always good and you do not have to strain to hear the speakers. The ability to join with a url link is a definite plus as well.

Cons

It would be helpful if there were more metrics used to gather participant data so you could sort the data by more categories (example: dates viewed). Often reminder emails end up in Spam rather than their inbox so they miss the webinar. There are lags with slow internet connections, however that is not necessarily Go to Webinar’s fault.

Review Source

AH

Adan H.  
Clinical Intensivist  
Hospital & Health Care  
Used the software for: 2+ years

### "Dependable virtual Conferences and Events olution"

October 23, 2023

5.0

Since the adoption of Goto webinar in at the hospital I can say that we put our best foot forward to acquire it. I can attend workshops, conferences or even meeting without having to leave the the HDU/ ICU room. Soo Iam able to follow up on everything while taking care of my patients. Also with it I don't need an account to join the meetings. What an incredible tool. I really love it

Pros

Goto webinar simplicity is next level. It's intuitive interface makes it easy even for invitees to join the conferences from anywhere without struggles. I engage on any device may it be my desktop, phone or even tablet. Planning topnotch virtual events is also quite easy with it through the pre planning and event promotion through the Goto stage. Scheduling is flexible for one time events, series of events or even create demand for recorded webinars . One can quickly create a new event using inbuilt templates and previous settings and custom registration forms for invites. Branding of hospitals events for personalization by adding the logo and colour is of importance to us. During the webinar engaging with presenters is through the dahboards which happens asap , interactive polls and even virtually raising of hands to get the presenters attention. It also support multiple presenters who can share their webcams . Other than that the audio is excellent and visuals are in hd to give the maximum number of attendees and amazing experience during the meeting.Goto webinar also give insights on the attendance reports and overall goodness of events. Another feature I find interesting is it's integration power with most tools in our workspaces to enhance our experience

Cons

Go to Webinar guarantee us hassle free events because it makes events delivery soo easy. It is comprehensive in terms of event platform features making it the ultimate best solution in the market for us and anyone seeking to go virtual on hosting events of any size

Review Source

Alyssa C.  
Director of Professional Development  
Insurance  
Used the software for: 2+ years

### "Excellent Software for Education and Training"

July 31, 2023

5.0

Overall, VERY positive! It's an excellent tool that has continued to improve over the past few years and has awesome reporting features that are required for the courses I use this software for. As with anything, there are a few things that could be added to make the program better, but in my opinion it's the best webinar software available.

Pros

GoToWebinar has so many different features available that allow you to create a custom event that fits all your needs. You can make your event unique before it starts by customizing your webinar descriptions, feature images, confirmation emails, registration pages, poll questions, handouts...the list goes on. But you can also make on-the-fly changes during your webinar by adding handouts, editing/adding poll questions, changing attendee permissions, and more.

Cons

GoToWebinar's registration confirmation emails frequently go to spam, and this issue causes me additional work. Pre-event, I have to reach out separately to attendees to confirm they received their link, and if not, manually copy/paste their webinar link and email it directly. I also frequently have to field calls and emails during the beginning of the webinar for registrants that don't have their link to join.

Review Source

VR

Verified Reviewer  
Member Technical Staff  
Information Technology and Services  
Used the software for: Less than 6 months

### "GoTo Webinar-A future Leader for Onilne Webinars"

February 18, 2023

5.0

Overall very Good Expereince with GoTo webinar. Presenter control over meetings, meeting available on low bandwidth solve major problem.

Pros

As there are very good option available on Goto Webinar but we like most is Screen sharing where easily we can share our laptop, desktop, smartphone or any other screen.The USP of the product are Meeting drawing tools available ,can connect meeting on mobile ,Custom backgrounds available.

Cons

Team sometime observed the glitches during video presentation. Sometime screen showing black while presenter share their screen.

Review Source

JH

John H.  
Executive Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Deteriorating tech support on what was once an amazing service :("

October 21, 2019

4.0

We've used GoToWebinar for many years, going all the way back to the days when we had to use a Dynametric box hooked to our computers to record webinars (you couldn't record them off the screen). We've loved GoToWebinar, because webinars are an integral part of our business. Over the years, the tech support was phenomenal - live operators answering quickly when you call, and they were true experts in the software - we never waited for the very occasional hiccups to get fixed. Over the past 2 years, though, the technical problems now occur about twice a month - a recording stopping with no warning in the middle of the webinar, a presenter's phone line suddenly dying, stuff like that. When we call in, it's painfully obvious that the tech support folks are pretty new to GoToWebinar. They don't know the product, and as a result it takes twice or three times as long to talk with them, and too often the answer is "We're not sure why that happened." Today, I was told that GoToWebinar doesn't keep a record of the presenter's assigned phone number (that GoToWebinar itself sends out for us!), and it was my job to call my presenter and ask if by chance he kept the GoToWebinar email that shows the dial-in number he was sent. (And, I had to do it within 24 hours.) We've loved GoToWebinar, but we're actively looking for another product due to the huge dropoff in tech support now being offered.

Pros

GoToWebinar is very easy to use in setting up webinar sessions, adding dial-in numbers for other countries, and downloading both reports (Q&A, attendance) and the webinar videos. Also, the cost is very competitive compared to other webinar services.

Cons

Since LogMeIn purchased GoToWebinar a couple of years ago, we've experienced a huge increase in technical snafus - the audio line for presenters dropping without notice, the recording of a live webinar suddenly stopping in mid-session with no warning, etc. Despite our ongoing requests for tech support to fix these issues, they continue happening. Also, the new tech support teams that came on when LogMeIn bought the company don't seem to know the GoToWebinar product well at all. We can hear them on our tech support calls flipping pages looking for answers, and in many cases we've had to help them by giving them answers to questions such as where to find the Past Events on our account screens. :( We were told by tech support today that, because GoToWebinar has gone completely web based, the company has only a 24-hour window to track and fix any tech problems with a webinar before the data files for that live session disappear forever. Overall, we've noticed a huge drop off in tech support quality for a company that was once the gold standard for webinars. :(

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)

Reason for choosing GoTo Webinar

In the beginning, it was due to the competitive pricing, the ease of use, and the superior tech support (which doesn't exist any longer).

Review Source

Saurabh Kumar S.  
GoTo webinar  
Information Technology and Services  
Used the software for: 6-12 months

### "GoTo Webinar"

August 28, 2022

4.0

Better experience with this software. I have used during the pandemic for learning, training, internal communication, multi person discussion purpose.

Pros

Most like in this software is that vedio conference, audio / vedios chat, presentation streaming, training , hassle free conference etc. These feature we found at cheapest price.

Cons

Nothing have found dislike in that. It's better in this value of money.

Review Source

Rahul P.  
Senior Software Engineer  
Industrial Automation  
Used the software for: 2+ years

### "Good tool for connecting and sharing your knowledge in online format."

November 22, 2022

4.0

The overall experience with the go to Webinar Tour is positive.

Pros

A very big pro for this tool is the support for multiple level of rights and user management, as well as multiple options for broadcasting and learning purposes.

Cons

I don't see any cons as such, but the usability and user experience of this app can be improved. On Low resolution displays sometimes it gets hard to manage through the icons and setup options.

Review Source

Kurapati S.  
Senior Human Resources Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "A Trustable Mobile Conference Solution"

December 20, 2022

4.0

With a few clicks, scheduling meetings is remarkably quick and simple. It is the perfect tool for business trips because of the extra capabilities like screen sharing, conversation recording, and excellent network connectivity that make it possible to work together or finish assignments fast.

Pros

I enjoy the Goto mobile app because it enables me to remain connected to group conference calls even when my mobile network is unreliable. It uses less bandwidth and is meant to prevent interruptions during conference calls. I have access to a pdf tool that enables me to capture many sets of presentations at once during screen-sharing sessions.

Cons

When starting or joining video conference calls with the Goto web browser application, I frequently suffer significant latency. It frequently results in system problems, which are complicated if numerous participants attend a single conference.

Review Source

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