# Page 2 | GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GoTo Webinar the right Webinar solution for you? Explore 2070 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163335/GoToWebinar/reviews

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GoTo Webinar

4.5 (2070)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of GoTo Webinar

## Showing most helpful reviews

Showing 26-50 of 2070 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Cristina S.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Ottimo tool "

December 26, 2024

5.0

Pros

Uno dei migliori tool per fare webinar. Tantissime funzionalità e automazioni utili nel flusso di comunicazione.

Cons

Il costo un po’ alto, non è per tutte le tasche.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing GoTo Webinar

Ha della caratteristiche avanzate, come il processo di automazione

Review Source

SM

Silvia M.  
Odontoiatra  
Medical Devices  
Used the software for: I used a free trial

### "Ottimo prodotto ottima assistenza"

January 7, 2026

5.0

Grande efficienza Molto presenti in caso di bisogno La piattaforma supporta molte persone La qualità del prodotto ottimo

Pros

Facile intuitivo eccellente assistenza piattaforma semplice e funzionale Il Sig \[nascosto contenuto sensibile\] mi ha assistito perfettamente

Cons

Tutto ok Bisogna leggere attentamente per comprendere tutto Ma l’assistenza e’ Sempre pronta ad aiutare

Review Source

CS

Christina S.  
Area Director of Sales  
Hospitality  
Used the software for: 2+ years

### "GoTo Webinar makes online events become as cool as they should. "

July 30, 2024

5.0

Our incredible experience with GoTo Webinar has been marked with huge prints of success in our online events. GoTo Webinar is now our go-to virtual social house for hosting our webinars and online selling events. Thanks for everything GoTo Webinar especially for being the best.

Pros

GoTo Webinar has a very simple interaction interface that allow everyone to comfortably contribute during live events. It has very advanced security features which give our conversations the desired privacy and safety. GoTo Webinar video and audio quality are so clear which makes our live events very smooth without interruptions.

Cons

Working with GoTo Webinar has been simple and very effective. No complaints have arose.

Review Source

VR

Verified Reviewer  
Social Media Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Webinar Tool - Pricey but Worth the Money!!"

August 9, 2024

5.0

Pros

Incredible features and capabilities for hosting webinars

Cons

It's too expensive for our needs, but can see how the price justifies itself with larger scale webinars and projects

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Zoom, at the time, felt very limited in its event scheduling and management options, including the ability to send reminders to webinar subscribers in the days and hours leading to the webinar. I think this is a functionality in place now, but it wasn't available a few years back

Review Source

ELS

Elena Lilian S.  
Marketing Specialist  
E-Learning  
Used the software for: Less than 6 months

### "Good for live webinars "

February 6, 2025

4.0

Good platform, easy to use and they really assist you in the process.

Pros

It is very known in the academic world so people when they are attendees don't feel overwhelmed by the platform. You can hide the attendees so when you have competitors they dont know about the existance of each other.

Cons

Once, I set up a webinar and it was recorded and we had audio issues that could not be fixed instantly, we had to reschedule.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

We wanted to try other platforms since in Zoom usually you have to download the app.

Review Source

BT

Bodamer T.  
Foreign Language and Localization Administrator  
Translation and Localization  
Used the software for: 2+ years

### "GoTo Webinar is a very comfortable to use product for online events."

July 2, 2024

5.0

We are having a very simple yet productive experience hosting online events with GoTo Webinar. It allows us to have our events comfortably and has top notch audience interaction tools which makes our events very active and engaging.

Pros

GoTo Webinar has a very simple audience interaction interface and features which makes our online events very lively and engaging. The raise hand function allows audiences to call for host attention without distracting their presentations. It is easy to plan and organize an online event and invite audiences. It offers excellent visuals and sound quality which makes conversations very clear.

Cons

GoTo Webinar intuitive and simple user interface makes it a very easy to use product. Nothing to dislike about it at all.

Review Source

JM

Jackson M.  
Head of Operations  
Higher Education  
Used the software for: 1-2 years

### "Resourceful, Outsourcing and Altruistic Face-to-face Communication"

May 5, 2024

5.0

Pros

Uniqueness in virtual whiteboard meeting webinars and internal departmental and online learning facilitation. File sharing and screen recording.

Cons

We are much OK with all features it offers.

Review Source

Ziva R.  
Sales Services Manager  
Retail  
Used the software for: 2+ years

### "GoTo Webinar allows us to have wonderful webinars and events virtually."

May 8, 2024

5.0

It has been a very good experience with GoTo Webinar. It help us to host huge virtual sales webinars that are very lively and engaging. With GoTo Webinar, we have been able to engage thoroughly with prospects through virtual conferences.

Pros

It is very easy to setup a virtual webinar with GoTo Webinar. It offers webinars top quality visuals and audio making conversations to be very clear. It makes it possible for more than one person to present which is very useful during sales webinars. Engaging with the other webinar audience is very simple.

Cons

GoTo Webinar has been at its best while serving us. There has been no issues encountered. Definitely nothing not to like about it.

Review Source

NS

Nathalie S.  
Licensed Insurance Agent  
Insurance  
Used the software for: 6-12 months

### "My Go-To For Virtual/Remote Meetings!"

May 9, 2024

5.0

Pros

Favorite thing about the Go-To Meeting Experience is that I'm able to share a Powerpoint presentation with the sales team from every State Farm office nationwide on the video conference. This means I don't have to do 10 separate meetings with every sales team and it saves me so much time!!

Cons

Shoot, I can't think of anything. It works great for me!

Review Source

Carlos P.  
Key Account Manager  
Packaging and Containers  
Used the software for: 1-2 years

### "GoTo Webinar is the intuitive tool for our webinars"

June 14, 2023

4.0

It has been an invaluable help to our Customer Success group. Also, our marketing and CS specialists have been able to plan together with us a GTW that shows and educates our users about new features in an agile and simple way. Because GTW makes it possible for attendees to ask questions, we were able to really dive into the training courses with several colleagues at once and then come out with a record that we can distribute to all customers. GTW fully understands our abilities: confidential attendee list, ability to troubleshoot and quiz, excellent audio and video quality. I like using GTW.

Pros

Quick and easy to use, so any member of our staff can attend at any time with less than five minutes of experimentation. Creates an anonymous named scope, so that our clients' suppliers can be trained without affecting the scope of competence that our clients require. Provide a voting venue so that users of our products can choose what they would like to see next, which supports the training courses we provide. It gives us the ability to preserve training lessons that we can distribute to customers anywhere, anytime.

Cons

We allow specialists to answer questions, initiate censuses, etc. - Give specialists more versatility. Let us schedule it for a web course with a similar theme that lasts several months at a time, without the need for all those listed to be on the same landing page. Sometimes I am left with new doubts when I look at the list of attendees.

Review Source

Emilio R.  
Dir comercial  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Lets have a Webinar"

May 10, 2023

5.0

It is a reliable and robust platform that offers a variety of features to help hosts create and manage engaging and effective webinars. With a user-friendly interface, reliable platform, and scalable plans that can accommodate the needs of small and large organizations alike. If you're looking for a webinar platform that is easy to use, reliable, and includes a variety of features to help you create engaging and effective webinars, GoToWebinar is definitely worth considering.

Pros

I see a lot of pros but I will give you the most important as the way I see it.Easy to use, reliable platform, scalable, robust features, integrations and support

Cons

Here are some potential cons of using GoToWebinar:Pricing, limited customization options, audio and video quality, limited interactivity, limited mobile support

Review Source

Jane G.  
Vehicle Engineer  
Automotive  
Used the software for: 2+ years

### "Better audience engagement in virtual webinars with GoTo Webinar."

October 23, 2023

5.0

We do alot of training work and since we have multiple branches across the country, GoTo Webinar allows us to do these trainings virtually. Its excellent engagement functions allows us to experience the same effectiveness as we would if we are doing the training physically.

Pros

GoTo Webinar interface is intuitive and easy to learn and understand for anyone. In fact, we were able to setup our first webinar without needing any IT assistance. It is super secure and has always safeguarded all our data and those of our audiences from any form of security breaches. It offers large virtual rooms which allows us to host larger number of audiences during our training sessions. We have never had a boring webinar with GoTo Webinar thanks to the audience engagement functions that allows us to engage freely with them.

Cons

I have never experienced any dull experience with GoTo Webinar for all the times that i have used it.

Review Source

VR

Verified Reviewer  
IT manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Using GoTo Webinar as an online meeting platform."

August 27, 2023

5.0

GoTo webinar has been an awesome platform for our online business meetings.It has ensured exclusive international marketing for our company at a relatively low cost.

Pros

GoTo Webinar is easy to use to both beginners and experienced users and has consistent performance which ensures all scheduled meetings happen as expected.

Cons

This platform has participation limitation depending on the subscription plan.This is a major issue especially for organizations with large number of participants.

Review Source

VR

Verified Reviewer  
Jean  
Industrial Automation  
Used the software for: 2+ years

### "Saoulo business "

May 3, 2023

5.0

Go to Webinar nous aide a faire le webinaire avec toute l'équipe de notre entreprise

Pros

L'intégration de nos processus lors des webinaires a été sans problème et facile.

Cons

Avec Go To webinar pas assez de complication

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Pour plus d'expérience

Review Source

Alejandro R.  
Environmental engineer  
Environmental Services  
Used the software for: 2+ years

### "GoToWebinar"

January 28, 2022

5.0

The platform is excellent for conducting seminars or events, both live and pre-recorded. It exponentially helps the growth and development of the company. Facilitates learning through webinars.

Pros

It has many advantages. It has advanced interactive analytics features, very powerful integrations, a thousand people can participate in a standard event and up to a hundred thousand people in a GoToWebcast event. Seminars or events can be pre-recorded or live with very flexible programming. Payments can be received easily. The platform is secure and protects privacy. It has an analysis panel to track the performance of the events. It has automated functions to manage invitations, attendance and reminders. Certificates can be issued, materials or documents attached. It has high definition video and sound. It can be integrated with most subscription plugins. It has a practice mode and tools for session control. Excellent software!

Cons

It is expensive. You must register twice for each event. You have to download GoToMeeting. It is complicated to make presentations from a phone or tablet.

Review Source

Daniela C.  
Gerente de Producto  
Information Technology and Services  
Used the software for: 2+ years

### "Todo al alcance de tu mano, el teletrabajo y reuniones virtuales son completamente senciallas."

November 19, 2022

5.0

Las reuniones, talleres, conferencias o presentación de producto de manera virtual; nunca habían podido ser más fáciles.

Pros

Es fácil de usar, de una manera muy intuitiva. Tiene un sinnumero de características para cada tipo de uso.

Cons

Respuestas de soporte técnico o atención al cliente deberían mejorarse.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Por la amplitud de funciones que proporciona

Review Source

BE

Bernadette E.  
Executive Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GoToWebinar is Reliable, Stable and Cost Effective"

March 24, 2023

5.0

We use GoToWebinar at least once a week and sometimes more. As a non-profit, we watch our dollars and GoToWebinar, although not the cheapest, is reasonably priced and includes an unlimited video library and a license for GoToMeeting. We have been using it since 2018 and it definitely provides the capability we need to present online meetings and events to our membership and beyond.

Pros

We chose GoToWebinar because it is a stable and secure platform. Webinars and events are easy to set up and it included GoToMeeting at no additional cost.

Cons

Since the pandemic, Zoom has become the standard and most presenters are familiar with Zoom and less familiar with GoToWebinar, so practices are usually required to familiarize the presenters. Attendees are also used to having reaction emojis, which are not included in GoToWebinar and a third party software is needed to add a different background.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing GoTo Webinar

Based on recommendations of others, I chose GoToWebinar.

Review Source

LB

Lawrence B.  
Sr. Manager of Culinary Innovation  
Food & Beverages  
Used the software for: 2+ years

### "GoToWebinar - almost as good as being in-person!"

December 17, 2021

5.0

This has been a great tool to help with team engagement, information sharing, and keeping the collaboration going amongst employees. It's is so easy to set up a meeting and to control the attendees & flow during the webinar / video conferencing. It works very well and easy & intuitive to use. I would highly recommend for any company - regardless of size as the flexibility of the software will allow you to customize it to meet your exact needs.

Pros

I love how easy it is to set up and host a meeting. It's very convenient and allows you to configure your screen any way you like (minimizing speakers or muting distractions). It does not seem to be a bandwidth hog and works well on pcs or mobile devices. It's really easy to share & record information for a future viewing or for on-demand needs.

Cons

In these days of remote solutions, there is small learning curve to use this software and you have to download something the very first time users participate. This is only inconvenient if they wait until the very last minute and then get caught off-guard. It would be nice if when the meeting was scheduled it prompted users to go ahead and download the needed extensions / programs so they aren't delayed. After the first time, it is a non-issue.

Review Source

BJ

Beatrice J.  
Consultant  
Human Resources  
Used the software for: 1-2 years

### "GoToWebinar review"

July 10, 2023

5.0

Pros

GoToWebinar provides robust tools for managing webinars, including scheduling, registration, and attendee management. These features make it easy to plan and organize webinars, track registrations, and send reminders to participants. It also offers interactive engagement features such as live chat, polls, and Q&A sessions. These tools facilitate participant engagement, encourage interaction, and provide valuable feedback and insights during the webinar.

Cons

While GoToWebinar generally has a user-friendly interface, the platform's interface could benefit from a more modern and visually appealing design. Improvements in aesthetics and user experience could enhance the overall usability of the platform.

Review Source

Kimani N.  
Accountant  
Accounting  
Used the software for: 2+ years

### "GoTo Webinar always put a smile on our faces by exceptionally executing our events"

November 7, 2023

5.0

GoTo webinar is a game changer for all our virtual events needs. It is soo excellent that I feel like we are having a one to one physical event

Pros

GoTo webinar's cost effectiveness, user-friendliness and ease to setup and use are exceptional making it accessible by all users across the organization . GoTo webinar is suitable for our organizational need for it can handle large numbers of attendees. It is also customizable in such away that it allows for customization of webinars or workshops with branding and polls. Webinars can be recorded in session and then shared with attendees for later references. I appreciate the high quality of videos and audios that we experience when using Goto Webinar for online events. Also the presenters can engage and interact with the audience through a real time chat making it even more fun. Mobile accessibility makes it an ultimately convenient tool that allow attendees join the meeting from anywhere as long as there is internet connectivity

Cons

Technical issues occuring during the webinar especially in the case of internet connection problem that brings about video or audio issues

Review Source

Alyssa C.  
Director of Professional Development  
Insurance  
Used the software for: 2+ years

### "Excellent Software for Education and Training"

July 31, 2023

5.0

Overall, VERY positive! It's an excellent tool that has continued to improve over the past few years and has awesome reporting features that are required for the courses I use this software for. As with anything, there are a few things that could be added to make the program better, but in my opinion it's the best webinar software available.

Pros

GoToWebinar has so many different features available that allow you to create a custom event that fits all your needs. You can make your event unique before it starts by customizing your webinar descriptions, feature images, confirmation emails, registration pages, poll questions, handouts...the list goes on. But you can also make on-the-fly changes during your webinar by adding handouts, editing/adding poll questions, changing attendee permissions, and more.

Cons

GoToWebinar's registration confirmation emails frequently go to spam, and this issue causes me additional work. Pre-event, I have to reach out separately to attendees to confirm they received their link, and if not, manually copy/paste their webinar link and email it directly. I also frequently have to field calls and emails during the beginning of the webinar for registrants that don't have their link to join.

Review Source

EP

Erick P.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Webinar that connects. "

June 28, 2022

5.0

It is a great experience where you can learn and have a track of what you learn. It has multiple features that may enhance your experience.

Pros

This software is very useful, the features that have, such as share screen, live chat, etc. Are very important and provides an experience in real-time for the users.

Cons

The mobile version is a good alternative but not to replace the desk version.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing GoTo Webinar

It is easier to use.

Review Source

JH

John H.  
Executive Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Deteriorating tech support on what was once an amazing service :("

October 21, 2019

4.0

We've used GoToWebinar for many years, going all the way back to the days when we had to use a Dynametric box hooked to our computers to record webinars (you couldn't record them off the screen). We've loved GoToWebinar, because webinars are an integral part of our business. Over the years, the tech support was phenomenal - live operators answering quickly when you call, and they were true experts in the software - we never waited for the very occasional hiccups to get fixed. Over the past 2 years, though, the technical problems now occur about twice a month - a recording stopping with no warning in the middle of the webinar, a presenter's phone line suddenly dying, stuff like that. When we call in, it's painfully obvious that the tech support folks are pretty new to GoToWebinar. They don't know the product, and as a result it takes twice or three times as long to talk with them, and too often the answer is "We're not sure why that happened." Today, I was told that GoToWebinar doesn't keep a record of the presenter's assigned phone number (that GoToWebinar itself sends out for us!), and it was my job to call my presenter and ask if by chance he kept the GoToWebinar email that shows the dial-in number he was sent. (And, I had to do it within 24 hours.) We've loved GoToWebinar, but we're actively looking for another product due to the huge dropoff in tech support now being offered.

Pros

GoToWebinar is very easy to use in setting up webinar sessions, adding dial-in numbers for other countries, and downloading both reports (Q&A, attendance) and the webinar videos. Also, the cost is very competitive compared to other webinar services.

Cons

Since LogMeIn purchased GoToWebinar a couple of years ago, we've experienced a huge increase in technical snafus - the audio line for presenters dropping without notice, the recording of a live webinar suddenly stopping in mid-session with no warning, etc. Despite our ongoing requests for tech support to fix these issues, they continue happening. Also, the new tech support teams that came on when LogMeIn bought the company don't seem to know the GoToWebinar product well at all. We can hear them on our tech support calls flipping pages looking for answers, and in many cases we've had to help them by giving them answers to questions such as where to find the Past Events on our account screens. :( We were told by tech support today that, because GoToWebinar has gone completely web based, the company has only a 24-hour window to track and fix any tech problems with a webinar before the data files for that live session disappear forever. Overall, we've noticed a huge drop off in tech support quality for a company that was once the gold standard for webinars. :(

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)

Reason for choosing GoTo Webinar

In the beginning, it was due to the competitive pricing, the ease of use, and the superior tech support (which doesn't exist any longer).

Review Source

Saurabh Kumar S.  
GoTo webinar  
Information Technology and Services  
Used the software for: 6-12 months

### "GoTo Webinar"

August 28, 2022

4.0

Better experience with this software. I have used during the pandemic for learning, training, internal communication, multi person discussion purpose.

Pros

Most like in this software is that vedio conference, audio / vedios chat, presentation streaming, training , hassle free conference etc. These feature we found at cheapest price.

Cons

Nothing have found dislike in that. It's better in this value of money.

Review Source

Wambui K.  
Water and Sanitation Systems Controller  
Civic & Social Organization  
Used the software for: 2+ years

### "Simplicity at the very best. GoTo Webinar is very ideal for online events. "

October 17, 2023

5.0

The experience has been super amazing just to say the least. We found a safe and reliable virtual room where we can always go to when facilitating our online events and webinars. It makes it easy for us to host public awareness campaigns virtually to educate and talk to the public about issues concerning hygiene and sanitation.

Pros

We appreciate GoTo Webinar a lot in our organization for the excellent services it offers us when facilitating online events and webinars. It is easy to use and we have never struggled to host and attend events with it. We also appreciate how it allows us to have lively events by making it easy for us to interact and engage with the audience. Plus GoTo Webinar is very good at giving information and conversations the security and privacy required to meet our security compliance guidelines.

Cons

GoTo Webinar has a been a key and very reliable solution for us and all i have seen with it is pure class. Nothing to complain at all.

Review Source

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