# Page 27 | GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is GoTo Webinar the right Webinar solution for you? Explore 2070 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163335/GoToWebinar/reviews

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GoTo Webinar

4.5 (2070)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 27 - Reviews of GoTo Webinar

## Showing most helpful reviews

Showing 651-675 of 2070 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Training Specialist III  
  
Used the software for: 2+ years

### "Easy to use webinar solution"

April 25, 2018

4.0

Pros

Our team uses GoToWebinar for hosting large training webinars on a monthly basis. The tool allows us to set up registration links and then track who registered and who actually attended. I like the "insight" view after a webinar is complete so you can see the stats of the webinar along with all of the questions/feedback. Easy to add polls, add handouts, and to record sessions.

Cons

The functionality of GoToWebinar has been great but the product itself looks a little outdated. Could use a UX facelift.

Review Source

VR

Verified Reviewer  
Student physician  
Medical Practice  
Used the software for: 2+ years

### "I like this software"

September 9, 2019

4.0

Please make sure to learn how to use it by going over tutorials and FAQs

Pros

This software has served its purpose well for me. It allows for easy online access for people to communicate easily and present effect presentations. It is a great resources for the academic setting and I would highly recommend any education institution to get and implement it into their resources.

Cons

I have experienced connectivity issues but with all online based software that is generally based on your internet access and not the actual software, thus I honestly don’t have many issues with it overall, it’s a must have

Review Source

DR

Daniela R.  
Project Manager  
Legal Services  
Used the software for: Less than 6 months

### "Nice tool"

September 27, 2023

4.0

Pros

The ease of use and the high quality of the audio and video.

Cons

When you want to interact with the speaker can be really difficult.

Review Source

RP

Robert P.  
DIrector of IT  
Computer Networking  
Used the software for: 2+ years

### "GoToWebinar"

June 9, 2020

5.0

My experience with Go To Webinar has been great. I find the software allows is a key tool in communicating and find that is saves both time and keeps everyone up to update and on tasks.

Pros

I find using Go To Webinar is a key tool while working both in the office as well as remotely. The software allows for great communication with clients and team members. As we work more and more remotely more users are becoming more familiar with the software.

Cons

There are times while using Go To Webinar went people talk over one another which is mostly a team issue verses a software issue.

Review Source

Paul M.  
Founder and Managing Director at Wellings Capital  
Real Estate  
Used the software for: 1-2 years

### "Happy to have this product! "

January 26, 2019

5.0

Pros

We were looking for a way to do broadcast webinars for up to 100 guests. We checked out a few providers, and GTW certainly had the best product from what we can tell. We have been very pleased with it and have had great success with the live and recorded versions.

Cons

We had some issues early on because I assumed that the controls were intuitive. When I added a second screen I had not rehearsed with it. GTW has a great practice feature, and I should have done so. On the webinar I blew it and had to learn the controls and functions on the fly. This threw me off. That was my fault, but should serve as a warning to everyone. Practice first!

Review Source

KW

Ken W.  
Marketing Manager  
Construction  
Used the software for: 6-12 months

### "Not what I had hoped for"

October 2, 2019

3.0

We needed a software to get our whole company on a conference call for an update and Skype for Business unfortunately limits the number to 250 people so we gave this a try.

Pros

High number of people who can participate in the webinar. Webinars can be recorded and automatically stored online for later download. I also liked the automatic email reminders to people who registered for the webinar a few days and then shortly before it starts, this really helps drive attendance.

Cons

What I liked the least about the software was that it just did not appear to be transmitting in real time. The delay of when the presenter was talking to when participants were hearing and seeing the content was sometimes as high as 30 seconds. For the most part this goes unnoticed by participants but if someone does have a question in the chat, the lack of synchronization made it almost impossible to engage with the audience in a meaningful way.

Review Source

VR

Verified Reviewer  
President and CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Webinars are a cinch"

October 16, 2018

5.0

Pros

Have done a few webinars on here and I love it when I see this is the software they're using. Makes it so much easier.

Cons

Was tricky to get the hang of at first and missed a couple conferences.

Review Source

VR

Verified Reviewer  
Sr. Director, Marketing  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent value and very useful features"

September 28, 2015

5.0

I've used this for 2 to 3 webcasts a month for several years now. The recent (late 2014) roll-out of an entire new feature set really brought GoToWebinar to the top of web conferencing usability. Highly recommended.

Pros

Ease of event setup, source tracking and excellent in-conference capabilities. Running events is fairly simple.

Cons

Registration landing pages are not flexible and are very confining.

Review Source

VR

Verified Reviewer  
Health Insurance Broker  
Insurance  
Used the software for: 2+ years

### "My GoToWebinar Review"

September 12, 2018

5.0

Pros

This tool is priceless - allows for me to be trained remotely. Very effective

Cons

The ability to ask questions during the webinar at times was troublesome.

Review Source

Ian Mateo S.  
Adjunct Professor and Researcher  
Higher Education  
Used the software for: 2+ years

### "The standard for Webinars now"

November 27, 2018

5.0

I have been using this app for 8 years and I consider that is perfect for the use for which it is designed. The webinars that I have produced and the ones that I have taken work really well.

Pros

It is really easy to set up a session for a webinar.

Cons

The video quality changes, inherently depending on the technology (wireless/wired) and the infrastructure (video cameras) used to transmit the video of the peers and host. However, I do not consider that it is a big issue for this application since it auto-adjust depending on the technology used.

Review Source

Cherlyn C.  
Heartbreak Whisperer  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Easy to Use Webinar Software"

September 19, 2018

5.0

It's fine, but I went with other webinar softwares.

Pros

It's a simple software that does the trick and covers most of what a good webinar does. While running the webinar, you can chose to enable chatting, polls, Q&As and give handouts like pdfs. You can also mute and unmute users.

Cons

I don't particularly care for the tiered pricing based on the number of participants. The console is a little dated, you can easily mess up the screen share or accidentally mute yourself.

Review Source

VR

Verified Reviewer  
Business System Analyst  
Insurance  
Used the software for: 1-2 years

### "Great Collaboration Software Contender"

September 18, 2018

5.0

We used GoToWebinar to collaborate with remote vendors when managing projects.

Pros

I liked the how easy is it to record meetings for future use. It was very useful when needing to look back and detail to the documentation of meetings.

Cons

The pin numbers for the dial in numbers are long and it's easier to miss-dial as result.

Review Source

LLT

Laura Lee T.  
Practice manager  
Veterinary  
Used the software for: 2+ years

### "Great Product"

February 17, 2022

5.0

Pros

It is easy to use, and I can hear people clearly.

Cons

Nothing that I do not like dislike about this product.

Review Source

RLK

Rae Lynne K.  
HR Manager  
Plastics  
Used the software for: 2+ years

### "GoToWebinar"

March 6, 2019

5.0

GoToWebinar makes it so easy to accept the invite, and connect to the webinar. I have never had any problems connecting and being able to see and hear the webinars I attend. The Q&A bar is great too - questions go straight through so the host can answer them timely. Great product!

Pros

Webinars are great and GoToWebinar s extremely easy to use. I am basically and end user and find is so much more less time consuming to use this product when attending webinars. So much easier than leaving the office. They make is so simple to connect.

Cons

nothing - ease and convenient for the "on the go" employee

Review Source

EC

Earl C.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Best Webinar Software For Your Money"

May 23, 2023

5.0

Overall this is a great software an it does what I need at home and out in the field. It easily lets me invite customers to a meeting with no issues.

Pros

The software was easy to install and setup. The application is easy to navigate and it makes one on one video meetings very easy to setup. It is very user friendly and makes it easy to setup without any help.

Cons

The only con I have is that sometimes it cut out when I am out in the field but that may be because of my internet connection.

Review Source

sL

samuel L.  
repair manager  
Consumer Services  
Used the software for: 6-12 months

### "Webinar services. "

October 30, 2023

5.0

Easy to learn from pool manufactures that offer virtual training.

Pros

It was easy to participate in the webinar and answer and ask questions.

Cons

There was nothing i did not like about GoTo

Review Source

SP

Shareena P.  
Senior Professional Mortgage Broker  
Financial Services  
Used the software for: 2+ years

### "05 Star "

December 11, 2019

5.0

Excellent and Brilliant idea

Pros

Can have joint venture meetings with other business partners, clients

Cons

Nothing that I can think off - I just signed in and was there on a webinar with others

Review Source

VR

Verified Reviewer  
Senior Professional Development Coordinator  
Education Management  
Used the software for: 1-2 years

### "We use it often - it's mostly great!"

March 13, 2019

4.0

Overall, it's great! We use it all the time, and outside of some very minor problems, we are very happy with it. Great price too!

Pros

It's very easy to use and has terrific functionality - adding documents, polling, ease of changing presenters.

Cons

Customer service is a challenge. If you have a problem, it's very difficult to find an answer online. If you call customer service, it feels like you are bothering them. Would also like more options - it would be better if Organizers/Panelists to be able to talk privately during the webinar or after the webinar. We like to debrief with presenters immediately after a webinar but nope - when it's over, it's over for everyone.

Review Source

Matthew S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "GoToWebinar is an awesome tool for webinars"

December 27, 2019

5.0

I've used GoToWebinar for many years for either mini-seminars with my franchisor or with other 3rd party companies. I've never had issues with GoToMeeting and always seems to operate glitch-free.

Pros

GoToWebinar is a simple way to host webinars on the internet. It allows lots of attendees to see the presenter's computer screen, text messages to the presenter, or talk directly to the presenter. It loads quickly and its speed keeps everyone on the same page.

Cons

No cons about GoToWebinar. It works as designed and is very simple to use.

Review Source

KG

Kent G.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "GoTo Webinar Offers Top-of-the-Line Experience"

November 12, 2018

5.0

For SMBs that offer more than the occasional webinar or sales meetings and need to accommodate larger groups then GoToWebinar is by far the best solution we have found.

Pros

GoToWebinar provides an outstanding experience for both the presenter and the attendee. It is very easy to use and offer many more features than most products of this kind.

Cons

As far as the product goes there really isn't anything is missing or requires significant improvement. If there is a downside it is the cost for SMBs that don't have a on-going, regular need for a solution this robust.

Review Source

VR

Verified Reviewer  
Marketing Assistant  
Computer Software  
Used the software for: 2+ years

### "Great platform for webinars"

April 30, 2019

4.0

Pros

I liked all the customization options for webinars and was very easy to use.

Cons

Would have liked to be able to personalize the emails more.

Review Source

Michelle J.  
Genetic Counselor  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use, provides all necessary basic functions"

June 5, 2018

5.0

This software allows me to set up meetings quickly and easily and participants generally report that it is easy to connect to meetings.

Pros

GoToWebinar makes it easy to hold webinars with members from multiple organizations. Once registered, participants get emailed a link and can easily add the webinar to their calendar.

Cons

The software does offer some customizable options, but these can be difficult to find so I think they are underutilized. I have also had issues with the sound when attending webinars via mobile.

Review Source

Sumant L.  
Brand Enhancer  
  
Used the software for: 1-2 years

### "Good webinar software with handy features."

June 21, 2018

4.0

The key benefit I got using this software that it is highly useful for a smaller group of attendees.

Pros

I have often used this software for webinar purposes and have seen people using in good numbers. It has good chat facility.

Cons

Its user interface is not very attractive as it can be expected from such software. More options for sound should be included.

Review Source

DF

Daniel F.  
Administrador  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Pesimo, no cumple lo que promete"

August 4, 2023

1.0

Pesima en todos los aspectos

Pros

Nada, solo he tenido problemas con ellos, no merece la pena.

Cons

NO funciona bien y es imposible ponerse en contacto con la asistencia ni siquiera por email.

Reason for choosing GoTo Webinar

Porque me engañaron en la venta.

Review Source

AL

Ariel L.  
CEO  
Accounting  
Used the software for: 6-12 months

### "Review"

September 23, 2022

5.0

Pros

The features that are most impactful are the templates and the steps on how to network.The product was easy to use. The integration with existing business processes were easy.

Cons

I do not feel any features are missing from the software. I would like to see more examples on how to call people on the software. The integration with existing business process was easy.

Review Source

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