# Page 7 | GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is GoTo Webinar the right Webinar solution for you? Explore 2070 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163335/GoToWebinar/reviews

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GoTo Webinar

4.5 (2070)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of GoTo Webinar

## Showing most helpful reviews

Showing 151-175 of 2070 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Analyst  
Banking  
Used the software for: 2+ years

### "Webinars "

November 4, 2022

5.0

Brilliant experience

Pros

Very informative and collaboration is the best.very useful to end user for every type of entity .grows along changing

Cons

Almost perfect but it should be more comprehensive and alot of things should be added more

Review Source

Kate B.  
Marketing & Account Management  
Financial Services  
Used the software for: 1-2 years

### "Good for hosting webinars and training"

September 22, 2020

4.0

It’s among the best webinar and virtual meeting software platforms. I recommend it and will keep using it unless another platform can do the same thing for a lower price.

Pros

GoToWebinar is easy to use from the get-go, the learning curve is very short. It makes setting up a webinar very simple and you can share events in a variety of ways. That makes it easy to get the word out about your events and it integrates nicely with other products, like Pardot and website platforms.

Cons

Sometimes it’s confusing to know what level of service you have, and it’s not always clear if a feature is included in your subscription or not. It would be nice if they took excluded features out (based on your service agreement) or made it clear what’s included in you subscription and what’s not when you’re setting up an event. We also have multiple people using a corporate account and the notifications get out of control sometimes.

Reason for choosing GoTo Webinar

It integrates with our phone system very easily which uses GoToMeeting

Switched from

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Needed additional features, like join by computer audio and

Review Source

Brinda P.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "GoToWebinar Review"

March 27, 2023

3.0

Pros

Easy to use minimal functionalities so as to just fulfill the webinar requirements.

Cons

The user interface is a bit difficult to use and hence sometimes is time taking to configure things.

Review Source

DF

David F.  
Full-Stack Developer  
E-Learning  
Used the software for: 2+ years

### "Horrible Company, Stay Far Away"

April 27, 2021

1.0

It was fine for years until they tried to bill us for something we never agreed to and we had to work with support which is one of the worst I have ever encountered.

Pros

Several years ago this was one of the first and best solutions for holding webinars. It still does the job OK and the participant list is well organized. It also allows some branding customization.

Cons

Many more technical issues come up with participants compared to Zoom. Getting connected and audio setup seem to depend a lot of the client system. Also at this point the UI is comparatively much less intuitive and has fewer features than the competition. The WORST part is that we found out the company is highly unethical. We were customers for years and when the pandemic hit they sent out an email to all their customers that to help out they would add an additional hosting seat free for a year. We accepted only to find out later they decided to lock everyone who accepted into a year long contract that was never free as promised for the second seat and essentially bill everyone some $800. So their pretense of helping was just a cash grab to take advantage of people during a crisis. It took months of calls and emails being bounced around through their non existent support to solve this. Stay far away!

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Reason for choosing GoTo Webinar

Price and features.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

At the time, GoToWebinar was cheaper and had better features. We have since switched to Zoom which is far superior to both.

Review Source

RS

Reelika S.  
Coach  
E-Learning  
Used the software for: 2+ years

### "Great tool to host webinars and build relationships with audience "

March 21, 2023

5.0

We are using it to grow our business and it has been working really well

Pros

It's relatively simple to use and everything can be tracked

Cons

Not sure, everything has been wonderful

Review Source

BV

Brian V.  
Entrepreneur  
Internet  
Used the software for: 6-12 months

### "My Go-to webinar review."

January 30, 2023

4.0

This is probably by far the best webinar hosting software money can buy.

Pros

I like the fact that I can save space and time by arranging a physical training session and I get to share my screen without having to use another PC.

Cons

I don't like the fact that I cannot use this on mobile.

Review Source

Penny L.  
Senior Consultant  
Accounting  
Used the software for: 2+ years

### "GoToWebinar is My Software of Choice for Continuous Education Purposes"

January 8, 2022

5.0

Generally no issues receiving training on this platform

Pros

Ease of deployment on any computer really helps making it to the meetings on time.

Cons

The breakout rooms could work better compared to softwares such as Zoom.

Review Source

CG

Charlotte G.  
Onboarding Lead  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Perfect Solution for Collaboration on and off network"

February 21, 2020

5.0

Overall this tool allows us to reach a greater audience with ease and we have had a lot of success with people logging in from home or at the office to tune in. I like the ease of use and the results we have had!

Pros

I think that the ability to use GoToWebinar both on and off network is great because we host weekly training sessions across the nation for people at home or at various companies. We haven't had any connection issues and the interface is intuitive and user friendly. Pulling reports on attendees or viewing how many people are registered are a breeze with the option to pull .csv or .xls. You can easily share screen, see the attendee view, add in polls, chat function for questions, etc. I like that all webinars are recorded and you can share them out afterwards. The ability to schedule/change/cancel reoccurring webinars is nice too! Easy to figure out without a user guide which is a plus!

Cons

When you pull reports for for attendees you aren't able to pull by parameters, it is just a set report. For example, we have a recorded webinar that we send out to people and weekly I need to view for new applicants - I would like to pull the report based on specific dates but I can only pull the report as is (a giant list of everyone that has ever viewed the webinar). For my purposes its only a minor inconvenience but more capability in this area could provide more insights.

Reason for choosing GoTo Webinar

If a user did not have skype they would not be able to attend the webinar as easily. This would have been a barrier to trainings that we want to be available to everyone!

Review Source

VR

Verified Reviewer  
Lead Software Test Automation Engineer  
  
Used the software for: 2+ years

### "Cheaper compromise for GoToMeeting"

July 29, 2018

4.0

Main benefit is still ability to conduct stable connection during my webinars and ability to interact with clients in effective way (including surveys)

Pros

We moved to GoToWebinar from GoToMeeting to save on costs. Though we've lost some features such as ability to draw on whiteboards, remaining set of features was sufficient for us. A pleasant surprise for me was ability to make surveys during the webinar as well as useful statistics available at the end (such as number of participants and survey results).

Cons

I had a few cases when the app hanged at the end of webinar so I was unable to save the recording. Also sometimes we needed to make some other attendees as presenter so he/she can share files and that was impossible.

Review Source

LG

Lucy G.  
Program Manager  
Retail  
Used the software for: 2+ years

### "Amazon Review of GoTo Webinar "

December 20, 2022

4.0

We use GoTo Webinar for broadcast sessions and are happy with the service provided

Pros

GoTo Webinar is useful for large scale events (up to 1000 attendees) - we use this product as it's easy to create bespoke registration questions and the reporting section is very useful

Cons

Our package does not allow for breakout-groups which we often need for delivering sessions

Review Source

VR

Verified Reviewer  
Systems Engineer  
Computer Networking  
Used the software for: 2+ years

### "Best of the breed in Online Conferences"

December 24, 2018

4.0

\- GoToWebinar has solved multiple issues related to: 1. Audience engagement - by using polls and active attendees 2. Capturing the number of registrants and actually attending 3. System requirements are minimal. So even low end devices can join as well. 4. No dropped connections or chopped audio

Pros

\- Easy to create events and inviting people - Options for muting everyone to reduce background noise and only presenters can speak - option for users to provide individual feedback after the session - Webinar recording quality is commendable - Desktop and phone app are pretty stable

Cons

\- Need to run desktop version instead of web to get full experience otherwise user is limited with options - Sometimes i have experienced sharing and audio issues

Review Source

VR

Verified Reviewer  
Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "GoTo Webinar excellent tool for video conferencing and collaborative experience "

April 1, 2022

3.0

Simply excellent

Pros

I have used GoTo Webinar specially during COVID and like the easy deployment during setup of the meeting. Mobile app is also interactive and easy to use.

Cons

Control and screen sharing features can be made more user accessible. Online security and polling features can also be made more accurate and easy to use.

Review Source

MO

Mohammad O.  
Director  
E-Learning  
Used the software for: Less than 6 months

### "Good tool for online meeting"

February 15, 2023

5.0

Pros

Pros:Easy to use: GoToWebinar has a user-friendly interface and is easy to set up and use for both hosts and attendees.Large audience capacity: GoToWebinar can accommodate up to 5,000 attendees, making it suitable for large-scale events.Interactive features: GoToWebinar provides interactive features such as polls, Q&A, chat, and screen sharing, allowing hosts to engage with their audience and make webinars more interactive.Analytics and reporting: GoToWebinar provides analytics and reporting features that allow hosts to track attendance, engagement, and other metrics, providing valuable insights for future webinars.Custom branding: GoToWebinar allows hosts to customize their webinars with their own branding, including logos, images, and colors.

Cons

Cons:Limited customization: While GoToWebinar allows for some customization, the platform has limited branding and design options compared to other webinar tools.Price: GoToWebinar can be expensive, especially for small businesses or individuals, as it requires a subscription.Limited integrations: While GoToWebinar integrates with other tools such as Salesforce and Marketo, it may not have as many integrations as other webinar tools.Recording limitations: GoToWebinar recordings are limited in their file format and quality, which may be a concern for users who need high-quality recordings.Audio and video issues: GoToWebinar's audio and video quality can sometimes be inconsistent or disrupted, which can be frustrating for both hosts and attendees.

Review Source

VR

Verified Reviewer  
Course Building Technologist and Business Coach on the Education Team  
E-Learning  
Used the software for: 2+ years

### "It's the best webinar software... but there's so much it can do to be better"

March 20, 2019

4.0

Overall, Gotowebinar works. Like a old workhorse, it's reliable and we never had issues with it. Unfortunately like a old workhorse, there will be a time when something better comes our way and we move to that. While we found great webinar software that does have more features - they aren't as reliable as GoToWebinar.

Pros

It's incredibly reliable. There's no other webinar software on the market that is as reliable as GoToWebinar. Visit a webinar from your computer, and the GTW app installs. There's a GTW app for those on mobile devices and you can dial in. I also love their cloud recording.

Cons

At least 2% of our visitors ALWAYS have audio or video problems. I know it has to do with their set-up, but it's a hiccup. (Note - with other webinar software, it's significantly waaay higher). There's just also too many freakin' buttons when you're a host. We had to spend a few days training our clients how to use it before we let them loose. I hate that a user has to sign up to watch a webinar replay. I wish that GTW had a 'stream to browser' mode, like Twitch or Youtube.

Review Source

BJ

BHAVIK J.  
Software Engineer  
Financial Services  
Used the software for: 2+ years

### "Great Tool to conduct online Webinars"

February 19, 2021

5.0

My overall experience with GoToWebinar has been really satisfactory and it has been a good experience. The audio and video quality is good and the provided controls is also very useful. Some issues with mobile apps can be resolved and the overall sign in process can be improved.

Pros

The thing I liked the most about GoToWebinar is the audience monitoring. It helps in strict moderating of webinar audience and provides wide range of services to monitor and moderate audience. Also, the availability on all major platforms is a real plus.

Cons

The thing I like the least about GoToWebinar is the settings panel. Settings panel in GoToWebinar is really complex and sometimes it includes lot of efforts in finding the required settings.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Review Source

YP

Yatindra P.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Nice Video conferencing and online virtual environment"

June 24, 2023

5.0

In a summary, I have thoroughly enjoyed using the video conferencing feature of GoTo Webinar.

Pros

GoTo Webinar serves as a fantastic webinar software that we use for calling live meetings and training conferences.

Cons

As far as my experience is concerned, I have not faced any adverse situation while using this incredible software.

Review Source

LJ

Leonard J.  
Technical Support  
Accounting  
Used the software for: 2+ years

### "Hosting seminars made easy"

July 30, 2018

5.0

Pros

GoToWebinar is a fantastic service if you're looking to present to a large group of people. You have the ability for your clients to interact with the seminar in the event that you want to make sure your employees attend the meeting. I have never had a GoToWebinar disconnect from the internet, even very poor connections can handle GoToWebinar. I have setup and hosted many different seminars and GoToWebinar has to be at the top of my list.

Cons

My cons come from troubleshooting GoToWebinars inside a restricted network. More than likely you'll have to make sure all your users can run GoToWebinar on their computers/laptops. This can raise questions if you're monitoring what sites are whitelisted on your network. There was also a big limitation on users accessing GoToWebinar with Group Policy restrictions. The launcher will more than likely trigger your policy if you limit the programs your employees are allowed to run. This only applies to users who run the software while on the domain. Otherwise GoToWebinar is a fantastic service.

Review Source

RS

Richard S.  
Sales  
Retail  
Used the software for: 2+ years

### "Go to it with GOTO WEBINAR "

May 18, 2023

5.0

Cost effective, easy to learn how to use, works well and is reliable

Pros

All the features are integrated well and are easy to learn how to use them. You can, learn and then do it.

Cons

Liked everything about it, the way it functions, ease of use, so there is nothing at the moment I did not like.

Review Source

PB

Perry B.  
Management  
Marketing and Advertising  
Used the software for: 2+ years

### "The Go To Meeting Platform"

December 4, 2023

4.0

Pros

I like that I'm able to get on to a platform with the useability that Go To Webinar provides

Cons

There was a time that I was on a Go-To Webinar event or class when suddenly I was dropped from the call and when trying to re-enter I couldn't. The Go-To Webinar platform has drastically improved over the years and in the last 3 years, the platform has been perfect. I haven't been dropped, so kudos to the tech team at Go To Webinar.

Review Source

Juan Pablo G.  
Gestor de Imagen Web y Facilitador de Grupos  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Go To Connect ha cambiado las reglas del juego cuando se trata de organizar seminarios web"

January 15, 2023

5.0

Es fácil de usar y nos permite organizar una presentación en vivo sin problemas.

Pros

Go To Connect ha cambiado las reglas del juego cuando se trata de organizar seminarios web. Su interfaz es extremadamente fácil de usar y fácil de navegar. Me encanta lo fácil que es configurar un seminario web y administrar a los asistentes y sus preguntas. También noté que la calidad del audio es mucho mejor que en otras plataformas, lo que la convierte en una excelente opción para cualquiera que quiera organizar seminarios web de alta calidad.

Cons

A esta hora estoy muy conforme con la herramienta.

Review Source

SS

Sangita S.  
PhD research scholar  
Pharmaceuticals  
Used the software for: 1-2 years

### "GoTo Webinar"

August 27, 2022

4.0

I like this software ver much as it is good platform for virtual conference, meeting and webinars

Pros

The quality of audio and video during virtual communication and the real-time chat and live chat options moreover the access to file sharing is the key feature

Cons

Due to network Problem if we get disconnected after that during reconnecting it takes time and some what troublesome

Review Source

KT

Kunal T.  
Owner  
Legal Services  
Used the software for: 2+ years

### "Expensive!"

November 14, 2022

5.0

GoToWebinar is good, but expensive. I had to shift to a more widely prevalent option in Zoom Webinars which came cheaper and is used by more people/organisations.

Pros

GoToWebinar is an established player. It is hard to ignore it when choosing a software. The best thing about it is the ability to live stream your webinars/events to third party platforms such as Facebook and YouTube. I also like the feature where you charge registrants to attend events. Automated emails invitations, reminders etc is another good feature which lets you concentrate on things that matter the most to you. And lastly unlimited cloud storage will come handy when you do a lot of meetings online and would want to keep a record of them for future reference.

Cons

It is expensive, especially when compared with it's competitors. Essential features are only included in the higher end plans, for e.g. integration with your CRM, live streaming, source tracking etc.

Review Source

LB

Leila B.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GoTo Webinar- Basic, Reliable and Been around Longer Than Its Competitors"

February 28, 2023

5.0

Pros

I've never had connection issues with GoTo Webinar, and also find it easy to use and intuitive. It is reliable and dependable, having been around for years.

Cons

GoTo Webinar doesn't have the cache that other platforms have, so some users may not view it as a well-regarded platform or be familiar with how to use it, but it is so simple to use that is easily overcome.

Review Source

Andy R.  
Vice President of Marketing  
Computer Software  
Used the software for: 2+ years

### "Good, Not Great"

December 14, 2017

4.0

GoToWebinar allows us to connect with customers in a way we would not otherwise be able to reach them, saving us thousands of dollars each year in training and support costs. Although coming with a somewhat sizable annual licensing cost, it's been a very cost-effective method for us to expand our reach to both current customers and prospects.

Pros

We conduct about 2-3 webinars per month, soliciting both customers and prospects to our online events. We've run into some issues and difficulties, specifically around capturing, encoding, and accessing video but have enjoyed a positive experience overall. I love the fact we can capture registrations through our marketing automation platform and pass the registration details on to GoToWebinar via a simple application connector. The ease of use around integration makes for very easy setup, execution, and follow-up. The reporting features have gotten much better over the years, with the ability to glean helpful insights regarding things like attendee engagement much easier than they used to be.

Cons

The ability to brand your webinars is somewhat limited, with only a single template and limited information that can be provided for items like the opening screen attendees see while on hold. Similarly, the branding associated with reminder and follow-up emails is very limited, forcing us to use our our platform for promotion and follow-up.

Review Source

NC

Nancy C.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Go To Webinar is an excellent on line option when you can't be there in person."

March 17, 2022

5.0

Go To Webinar has been awesome in our business. We have found it to be so helpful to minimize traveling for seminars and classes. It has been really helpful as well during COVID>

Pros

This software is awesome for webinars. It saves time and money by allowing you to take courses on line. You feel like you are there in person.

Cons

Can sometimes (rarely) have issues with sound.

Review Source

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