# Page 8 | GoTo Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is GoTo Webinar the right Webinar solution for you? Explore 2073 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163335/GoToWebinar/reviews

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GoTo Webinar

4.5 (2073)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of GoTo Webinar

## Showing most helpful reviews

Showing 176-200 of 2073 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LB

Leila B.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GoTo Webinar- Basic, Reliable and Been around Longer Than Its Competitors"

February 28, 2023

5.0

Pros

I've never had connection issues with GoTo Webinar, and also find it easy to use and intuitive. It is reliable and dependable, having been around for years.

Cons

GoTo Webinar doesn't have the cache that other platforms have, so some users may not view it as a well-regarded platform or be familiar with how to use it, but it is so simple to use that is easily overcome.

Review Source

Andy R.  
Vice President of Marketing  
Computer Software  
Used the software for: 2+ years

### "Good, Not Great"

December 14, 2017

4.0

GoToWebinar allows us to connect with customers in a way we would not otherwise be able to reach them, saving us thousands of dollars each year in training and support costs. Although coming with a somewhat sizable annual licensing cost, it's been a very cost-effective method for us to expand our reach to both current customers and prospects.

Pros

We conduct about 2-3 webinars per month, soliciting both customers and prospects to our online events. We've run into some issues and difficulties, specifically around capturing, encoding, and accessing video but have enjoyed a positive experience overall. I love the fact we can capture registrations through our marketing automation platform and pass the registration details on to GoToWebinar via a simple application connector. The ease of use around integration makes for very easy setup, execution, and follow-up. The reporting features have gotten much better over the years, with the ability to glean helpful insights regarding things like attendee engagement much easier than they used to be.

Cons

The ability to brand your webinars is somewhat limited, with only a single template and limited information that can be provided for items like the opening screen attendees see while on hold. Similarly, the branding associated with reminder and follow-up emails is very limited, forcing us to use our our platform for promotion and follow-up.

Review Source

NC

Nancy C.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Go To Webinar is an excellent on line option when you can't be there in person."

March 17, 2022

5.0

Go To Webinar has been awesome in our business. We have found it to be so helpful to minimize traveling for seminars and classes. It has been really helpful as well during COVID>

Pros

This software is awesome for webinars. It saves time and money by allowing you to take courses on line. You feel like you are there in person.

Cons

Can sometimes (rarely) have issues with sound.

Review Source

mA

mando A.  
Dev  
Computer Software  
Used the software for: 2+ years

### "The best program for conducting interviews and conference"

December 28, 2022

5.0

The best program for conducting interviews, pure voice, high quality, linking and sharing the screen, and making a lot of admiration for this program3 years

Pros

The best program for conducting interviews, pure voice, high quality, linking and sharing the screen, and making a lot of admiration for this program

Cons

The best program for conducting interviews, pure voice, high quality, linking and sharing the screen, and making a lot of admiration for this program

Review Source

HM

Hayley M.  
Field marketing manager  
Computer Software  
Used the software for: 2+ years

### "Gets the job done"

February 12, 2022

4.0

It’s so-so. It’s not our favorite, but the cost is right and it gets the job done. I am happy they are expanding functionality in the analytics space and hoping they’re recent rebrand will give us a more positive experience.

Pros

The ability to upload prerecorded videos and webinars to display, and the pre-arranged email confirmations. We can also integrate it with our registration.

Cons

The UX design is outdated and very little is intuitive to the user, especially as we introduce new guests into webinars. The settings aren’t great when determining panelist vs. attendee. Customer support isn’t easy to reach. You can’t host more than one webinar at a time.

Alternatives considered

[ON24](https://www.capterra.com/p/158766/ON24/)

Reason for choosing GoTo Webinar

The price was a significant difference.

Review Source

GB

Giuseppe B.  
Impiegato  
Education Management  
Used the software for: 2+ years

### "Indispensabile per l'e-learing online"

November 12, 2023

5.0

Pros

Il software permette una gestione pressoché totale delle aule virtuali. Io lo uso per lavoro gestendo un centro di formazione mi risulta particolarmente comodo per affidabilità ed uso. Non c'è bisogno di particolari installazioni si integra molto bene con i vari browser ed anche la APP è leggera e comoda. Sono ormai tre anni che abbiamo, dove lavoro, ben 10 licenze dunque possiamo ritenerci più che soddisfatti.

Cons

Di tanto in tanto ci sono devi problemi con i server di GoTo che, però, vengono risolti in breve tempo. L'assistenza risponde in maniera precisa e puntuale.

Review Source

SK

Spencer K.  
Sr. Manager IT Sourcing  
Computer Software  
Used the software for: 2+ years

### "I am on weekly Go To Webinars as part of my role. "

August 30, 2023

4.0

Very positive. Easy to use and good notification system.

Pros

The webinars work very well. I never seem to have any glitches getting on or viewing them

Cons

The one feature I see that bothers me is that in the events I attend I do not get to see what other attendees are asking or commenting on

Review Source

Mahade Hasan O.  
degetal marketer  
Information Technology and Services  
Used the software for: 1-2 years

### "Review GoTo"

December 5, 2022

5.0

It's easy to start and join meetings with GoTo meetings. You can easily create custom meeting links with it if you want. Call others during the meeting. You can hide your number from GoTo Meeting call Me so that no one can disturb you later. Its security features keep your video communications safe.

Pros

You can use the application from any device (desktop, mobile, tab) simultaneously to record and share meetings. You can join meetings directly from Slack, Google Calendar, Microsoft, etc. It has a webcam gallery and skin sharing on the same skin.

Cons

I have no complaints about the GoTo meeting. But as a small entrepreneur, its prize seems a bit high to me. But it is toll-free in more than 50 countries and 14 days return in case of a business meeting.

Review Source

VR

Verified Reviewer  
Growth Marketing Lead  
Staffing and Recruiting  
Used the software for: 2+ years

### "GoToWebinar"

June 4, 2019

4.0

My overall experience with GoTo Webinar has been great, we have looked at alternatives in the past and while they are pretty competitive the GoTo/HubSpot level of integration has kept us around. The software has also undergone some recent upgrades which has also enhanced the UX significantly.

Pros

As a HubSpot user, the integration with our CRM is one of the best things about GoTo. Generating new leads and tracking them throughout the sales cycle is key to tracking ROI and this duo is great for that. It also allows us to connect to forms and lead capture popups so it's even easier to generate leads for webinars. The platform itself also gives you a decent amount of analytics and insights into webinar engagement, easy access to recordings, etc.

Cons

The presenter control panel is a little archaic and not super intuitive but you get used to it over time. It would also be great if the Q&A section in this panel was also a little more user-friendly. It's not uncommon we have more than one person on the back end typing answers to questions/helping the presenter moderate so having a way to 'claim' or 'assign' an inbound question during a webinar would be very useful.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[TwentyThree](https://www.capterra.com/p/122893/The-Video-Marketing-Platform/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Review Source

JB

Jacki B.  
Marketing coordinator  
Law Practice  
Used the software for: 2+ years

### "GoTo Webinar Lacks Some More Creative Features"

October 19, 2022

4.0

Pros

GoTo is a great platform for starting out with webinars. It is relatively simple to use & makes putting on a small to mid-size webinar a breeze. If you are showing a PowerPoint or webpage during the webinar, the screen sharing feature works great.

Cons

GoTo Webinar is lacking some features that I think would make it a next level platform. One of these being the option to customize the wait screen at the start of the webinar. I wish we could drop in the presenters’ names, titles, and pictures so attendees could see that before the webinar started. Another feature that is lacking is the control the organizers have. It would be nice to have the option to turn off AND ON webcams/mics for presenters. I understand the potential issues with the presenters not being ready to be on Camera or something, but it would limit some of the frustrations I face when working with older presenters.

Review Source

ABU

Auwal Bashir U.  
Reviewer  
Computer Software  
Used the software for: 6-12 months

### "Best CRM software out there "

December 24, 2022

5.0

GoToWebinar: Client feedbackI use this program to attend and host both business conferences and personal webinars (such as family gatherings and business conferences), and I have yet to be let down by subpar performance.ProsThis program is effective and secure for reaching a large audience anywhere in the world, particularly in the COVID-19 era in which we currently live. Every time I watch a webinar using this software, the audio and video are of the highest quality, which I adore.ConsAlthough some users claim that certain Internet browsers operate better with it than others, I have at least three different browsers installed on my Windows 10 laptop, and they all function well with this software. Maybe it's a problem with Windows 7 or Macs only?the benefits of moving to GoTo WebinarWhen it comes to quickly connecting to a conference, Skype for Business is unreliable. When the video is initialized, it moves much more slowly.

Pros

I like the fact that it is very effective

Cons

is user friendly and simple to use if you have experience.

Review Source

Jared D.  
Customer Success Manager  
Computer Software  
Used the software for: 1-2 years

### "The Best Automated Webinar Tool in the Market"

May 10, 2019

5.0

I wish we had started using them sooner. I wish I would've known more about their polling feature and the ability to upload a webinar recording to play during the webinar. These tools now help us create a more personalized experience for customers and automate our processes to save time and resources.

Pros

GoToWebinar makes it so simple to setup all of our webinars for current customers and new customer we're onboarding. They've recently updated their design to a fresh new look that's even more intuitive to use. They have lots of powerful reports and allow you to create surveys and easily run polls.

Cons

Their Help Center was a bit lacking with a few questions I had, however when I called their support team I got a pretty quick answer and they were able to answer all of my questions easily.

Review Source

PP

Paul P.  
Real Estate Agent  
Real Estate  
Used the software for: 6-12 months

### "Awesome to Learn Work Related Training"

February 5, 2023

5.0

My overall experience has to be very positive because it was fascinating to learn to comprehend things in a new light. Once I felt comfortable, I really just tried to focus and absorb as much knowledge as possible.

Pros

I loved how everything was user-friendly for ordinary people like me. I felt like I was actually learning in the comfort of my own home.

Cons

The least thing I liked was that it wasn't physical so it was easy to get distracted.

Review Source

PP

Pradip P.  
Sr. Technical Associates  
Information Technology and Services  
Used the software for: 6-12 months

### "GoTo Webinar Simply Best"

March 29, 2023

5.0

It is a very good experience by far now with GoTo Webinar and I highly recommend to any new user.

Pros

I like all the features of GoTo Webinar but most of all I like its on time and in-sync ability to attend or conduct live sessions and very simple to use.

Cons

I don't think there is any but it would be great if the chat feature can be made more expressive.

Review Source

Anissa B.  
Responsable Marketing  
Computer Software  
Used the software for: 1-2 years

### "Notre outil de gestion des Webinars "

January 22, 2024

5.0

Mon expérience globale est très satisfaisante car les fonctionnalités essentielles sont efficaces et pertinentes.

Pros

Les fonctionnalités essentielles sont présentes et très fonctionnelles. L'utilisation est simple et fluide. Le support est aussi réactif.

Cons

Nous avons eu des difficultés à connecter l'outil avec notre outil de marketing automation.

Alternatives considered

[WebinarGeek](https://www.capterra.com/p/200811/WebinarGeek/)

Review Source

Atsou A.  
Car seller  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Webinar sheduling sofware"

January 10, 2024

4.0

This software is nice and gives a free time to try the software qualities.

Pros

Go to Webinar is one of the kind of softwares i can advise someone to use for videoconferencing or online meetings. It works well and it is possible to use the video and share screen with other users in the meeting.

Cons

It is a nice software . everything is well on it.

Review Source

AS

Akhilesh S.  
Manager  
Insurance  
Used the software for: 2+ years

### "Great Webinar meetings"

August 27, 2023

5.0

My journey with GoTo Webinar has been really awesome.

Pros

GoTo Webinar is the best webinar service as far my usage is concerned. Lots of customisable options are available.

Cons

No, I don't have any negative thing to report about GoTo Webinar simoky because it never gave me any problems.

Review Source

BC

Brian C.  
Program Manager  
Financial Services  
Used the software for: 2+ years

### "Webinar Review "

December 21, 2022

3.0

Pros

The easy link to access meetings and quick email link to share with participants is great. Easy, no non-sense steps.

Cons

Basic functionality compared to other platforms but the lack of bells and whistles makes it simpler to use

Review Source

Daniele L.  
Media Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Usufruire di uno streaming senza pensieri"

November 16, 2022

4.0

Pros

Le mie valutazione si basano sull'esperienza di fruitore di contenuti in streaming. Facilità di collegamento e utilizzo della piattaforma, tempi di connessione e riconnessione minimi in caso di perdita di segnale mobile, insomma una piattaforma solida, senza fronzoli adatta perfettamente alle funzioni di streaming.

Cons

Non ricordo di aver mai avuto nessun disagio diretto nell'utilizzo del software, alcuni colleghi hanno avuto difficoltà se connessi tramite vpn, ma con occorrenze abbastanza casuali da dubitare che fosse un problema del software GoTo Webinar

Review Source

VR

Verified Reviewer  
Creative Services Manager  
Management Consulting  
Used the software for: 2+ years

### "Best of the Web Conferencing Bunch"

November 13, 2019

4.0

Overall, our team loves GoToWebinar. We host about 10-20 webinars a year and GoToWebinar has made hosting these events a breeze. We love being able to play videos that have been previously uploaded. That new feature has been a game changer for us.

Pros

We have used a lot of web conferencing tools at my company and GoToWebinar/GoToMeeting is the best of the bunch. It's by far the easiest to use. Setting up a webinar is a breeze, adding panelist and organizers is easy and the few features such as playing recorded webinars makes my team's job much, much easier.

Cons

Like all web conferencing software, connectivity can be an issue. We have experienced dropped calls, people being unable to log in, loaded videos not playing. This can be frustrating; however, GoToWebinar has far less issues than any of the other products we've used (On24, Webex, Teams).

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Reason for choosing GoTo Webinar

Ease of use. GoToWebinar is far and away the easiest web conferencing software to use. With very little or no training we have had folks pick up the software and host there own meetings/webinars in minutes.

Review Source

NC

Naomi C.  
General Manager  
Cosmetics  
Used the software for: 2+ years

### "We use this software on a daily basis and it really was good for us"

April 14, 2022

5.0

Pros

WE would schedule quick company meetings and calls with this software. We liked how it only too a few minutes to set up a meeting especially for last minute emergencies.

Cons

We didn't have any issues with the software at all.

Review Source

VR

Verified Reviewer  
Content Manager  
Computer Software  
Used the software for: 2+ years

### "Works, But Has Limitations"

November 27, 2018

3.0

Overall, it's been a pretty reliable tool. I wish it offered a few more features and had a more updated, modern look. They've recently updated their user interface in the backend, but the actual webinar software could use some updating as well.

Pros

GTW does get the job done. We're able host our events with limited slip-ups.

Cons

The functionality leaves a bit to be desired. There are some features GTW is lacking compared to competitors and when the tools has changed, we weren't given any warning and some of our defaults were changed leading to complications for our next webinar.

Review Source

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Great tool to connect and engage with a wide audience"

April 29, 2021

5.0

Overall this tool is fantastic. It helps one to reach out to wider audience at same time. I realize the tool is widely adopted across industries.

Pros

Best thing I like about GoToWebinar is its intuitive UI screens. It makes navigation easy to do your tasks like sharing relevant content, muting/ unmuting an individual, having a video conversation. Unlike zoom, there is no restriction with maximum number of participants. Recording feature is another feature that I extensively use to keep all my interactions with clients recorded.

Cons

Its Q&A panel can be improved further. Many a times, questions are missed out as it never blinks or highlights whenever a new question is posted by participant in the panel.

Review Source

VR

Verified Reviewer  
Manager of Systems & Analytics  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great Way to Connect & Collaborate"

February 11, 2019

4.0

Pros

GoToWebinar is an easy tool to quickly schedule & share a conference line with a large group of people. Connectivity is almost never a problem for me or my colleagues. The quality of the line is always above-average, and there is virtually no lag in the screen share.

Cons

I do feel that, sometimes, there are pieces of functionality that other connectivity solutions have that GoTo does not--ability to "whiteboard" easily, share multiple screens/users, etc. That would be a significant differentiation in the market.

Review Source

AS

Anshuman S.  
Principal Medical Writer  
Pharmaceuticals  
Used the software for: 2+ years

### "A fantastic and expert video conferencing tool."

January 14, 2023

5.0

A fantastic and expert video conferencing tool.

Pros

It readily supports and fosters candid conversation and teamwork among larger groups. A dependable event management function in GoTo Webinar makes it simple to send notifications and reminders. This maintains the event's planning efficient and well-attended.

Cons

The pricing is somewhat high in comparison to other video conferencing platforms.

Review Source

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