Who Uses This Software?

Ideal for MSP and/or internal IT services teams that need easy-to-use, affordable, cloud-first data protection and recovery for diverse environments.


Average Ratings

16 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SolarWinds MSP
  • www.solarwindsmsp.com
  • Founded 2014
  • United States

About SolarWinds Backup

SolarWinds Backup provides a cloud-first backup service designed to provide data protection for physical and virtual servers, workstations, critical business documents, and Office 365 Exchange services, all managed from a single web-based dashboard. Backup storage in our worldwide private cloud is included, and our TrueDelta technology was created to optimize data transfer for fast backups and rapid restores.


SolarWinds Backup Features

  • Access Controls/Permissions
  • Backup and Recovery
  • Data Migration
  • Data Replication
  • Database Conversion
  • Mobile Access
  • Multiple Programming Languages Supported
  • NOSQL
  • Performance Analysis
  • Relational
  • Virtualization
  • Access Control
  • Data Deduplication
  • Document Management
  • eDiscovery
  • Email Archiving
  • Multimedia Archiving
  • Retention Management
  • Storage Management
  • Version Control
  • Web Archiving
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Access Control
  • Archiving & Retention
  • Backup
  • Data Migration
  • Data Synchronization
  • Encryption
  • File Sharing
  • Version Control
  • Customer Data
  • Data Analysis
  • Data Capture
  • Data Integration
  • Data Migration
  • Data Quality Control
  • Data Security
  • Information Governance
  • Master Data Management
  • Match & Merge
  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • VM Backup

SolarWinds Backup Reviews Recently Reviewed!


Very solid, but expensive with some restoration hiccups

Jun 05, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Overall, Solarwinds Backup just works with little intervention needed. I was skeptical of what was promised by the sales people, but after using it, I was very impressed. The online backup function helps to ensure backups always complete if local hardware is disconnected or failed.

Cons: I have run into some problems that have delayed restores, but in each instance, support has been able to help restore the device successfully. It would be nice if there was a local only option for backups. The price of the product is higher than other options.

Overall: Overall, I have been happy with the product. The online backup option has decreased the amount of time spent working with clients to connect local backup drives. Support has been very helpful.

Capterra loader

Simple And Effective Backup

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SolarWinds Backup is easy and efficient to use. The web interface is easy to use. Just simply install on the devices and you are ready to go. You own your own data. There are no storage limits which is an asset.

Cons: There are a few limits on the scheduling features but we have managed to work around them.

Overall: SolarWinds saved the day when disaster struck one of our clients, we were able to restore everything quickly and easily as if nothing had happened. Common backup and rescue media is easy to create. Customer support was easy to deal with. We have experienced no issues using SolarWinds Backup and recommend it to all of our clients.

Solid and reliable

Mar 26, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about this solution is that you don't have to babysit it much. 95% of our client backups work without a hitch.

Never had any problems restoring from backups.

Cons: The Exchange restore is kind of a challenge, especially if the database is large. No built in tools for granular restore of mailboxes, You have to use powershell.

Simple and Easy Backup Tool for MSP's!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using Solarwinds Backup and Recovery for a couple years now. It just works! We like how it is VSS based, very simple to setup and run into very few backup issues. This allows for our backup margins to be high since we simply install it on the devices and sit back and watch it work! The web interface is simple to use and the support has been fantastic.

Cons: One thing we wish it did is truncate the SQL logs while in Full Recovery mode.

Overall: Coming from a backup provider where we continually experienced issues both with the product and support, it was a relief to finally not spent an hour or two a day resolving issues and/or working with support. This was defiantly a great solution to move to!

Capterra loader

Solar Winds Backup reasonable price a the secure backup

Nov 20, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once installed it just does the job. Often going several months without any issues in backing up the system.

Cons: Somewhat difficult to learn, but is logical and the support is good.

Overall: Started with the Solarwinds backup and later moved to RMM. Only thing I wish is that I wish it would be easier to move from the Solarwinds backup to the RMM Backup. If you want to move from one ot the other you loos past backups.. so timing is crucial.

Been using the product for over a year now for our MSP customers, works awesome.

Aug 23, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use is the KEY to this software. Further you can use your OWN offsite dataVol, a lot of products force proprietary dataVols or their cloud storage.

Cons: Some scheduling limitations. Interface could use a couple "tweaks". Can not replicate local to more then ONE remote dataVol.

Overall: Local and remote backup for our clients with easy to use single pain of glass for problems.

It's a great product which is fully supported 24x7 both by email and speaking with a live support.

Aug 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's a great product for client with both large and small amounts of data. Easy to install and configure.

Cons: Not easy to setup if you want passing clients to run a free trial and download the software and create their own account without contacting someone in Administration.

It's a great Hybrid (local/remote) data protection product for SMB clients.

Aug 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Cloud Management Console includes great monitoring and alerting capabilities for entire customer base. Very knowledgeable 24/7 support. Proven to have easily recovered clients from Ransomware attacks.

Fast, professional backup

Aug 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, enterprise class features, very fair on the storage limits, no gimmicks. 24/7 support. Above all I saved a clients burning building from this backup service. You can schedule backups nightly, twice a day, or down to every hour if you choose.

Overall: Hybrid backup. On-site and cloud backup included. Saved the day when disaster struck at a clients site.

Capterra loader

Complete and reliable backups with powerful additional features.

May 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very accurate in the creation of copies of the entire computer including user, application and configuration data, as well as the operating system, it allows the planning of common backups and creates rescue media that are necessary in case of incident with the workstations.

Cons: It has a wide range of configurable options so it is necessary to study your options calmly so that the data backup is reliable and adequate according to each requirement.

Overall: Practical solution that provides a backup and recovery tool to prevent reconfiguration in the event of system failures.

Capterra loader

Reliable data archiving and retrieval software

Jun 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There is a free software available for demo to enable the buyer make an informed decision to buy the product

Its easy to install and use the software

Cons: In organizations that do not have secure foolproof mechanisms, an attack on their servers may lead to leakage of crucial and confidential information

Overall: There is worrying and complains over data loss in case of a shuttering cyber attack

Brilliant backup

Mar 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: backing up my work is very easy to do. the software is especially good with office 365. which i use a lot.

Cons: backing up takes a very long time. i don't know if it's my computer but it just takes so long.

Capterra loader

solarwinds review

Dec 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The installation time take the lead as it is pretty straightforward and less complicated when compared to other softwares have used. Branding of clients is one feature i find intriguing and useful plus the entire process is easy to do.

Cons: I am disgruntled by the fact that solarwinds backup does not allow for multiple backup sets and the inability to choose whether data is to be store locally or in the cloud is also pretty annoying

Simple

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: very easy to understand through the use of the dashboard

Cons: it can be a bit cluttered on the dashboard.

More than enough

Feb 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Backup and Recovery is very intuitive and easy to use, the support is always available to help you in case you face any issue. great set of features.

Cons: there is limitations on the scheduling feature, and while the interface is good it still needs some touches to make it perfect.

Jul 31, 2018
5/5
Overall