# Cove Data Protection Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cove Data Protection Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/163343/Backup-and-Recovery

---

# 

 Cove Data Protection Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cove Data Protection

## What is Cove Data Protection?

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide. Cove delivers full image recovery, as well as fast file/folder restore, including the option to set up a recovery environment in Microsoft Azure. Cove's architecture also helps reduce your attack surface, as primary backup storage is isolated by default, off the local network and out of the reach of ransomware that may be there.

## What is Cove Data Protection used for?

[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)

Overall rating

Based on 217 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Cove Data Protection alternatives

Highest Rated

[4.7 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.3 (194)](https://www.capterra.com/p/163344/N-sight/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/163343/Backup-and-Recovery/alternatives/)

## Who uses Cove Data Protection?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup and Recovery

4.8 (121)

99.17% of 121 reviewers that rated this feature as important or highly important

With this capability, you get reliable, straightforward backup and restoration for files, servers, and endpoints. Reviewers appreciate the simple setup, multiple recovery options, and consistent performance, though some mention recovery processes could be improved for entire systems.

Alerts/Notifications

4.4 (88)

94.32% of 88 reviewers that rated this feature as important or highly important

Cove Data Protection offers customizable, timely alerts for backup issues via email, portal, and integration with N-able RMM. Users think notifications are easy to configure and help them quickly address failures, though some want more filtering and per-server reporting options.

Dashboard

4.6 (59)

98.31% of 59 reviewers that rated this feature as important or highly important

It gives you a clear, organized overview of backup statuses across all clients and services. Reviewers appreciate the dashboard’s simplicity, quick access to information, and easy issue identification, though a few mention it can be initially hard to find specific items.

Scheduling

4.5 (74)

91.89% of 74 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Self Service Portal

4.5 (45)

77.78% of 45 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Backup Scheduling

4.5 (40)

90.00% of 40 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Cove Data Protection 87 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Cove Data Protection offers customizable, timely alerts for backup issues via email, portal, and integration with N-able RMM. Users think notifications are easy to configure and help them quickly address failures, though some want more filtering and per-server reporting options.

Prevents, detects and removes malware

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Verify the identity of users/devices to enable secure access

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

With this capability, you get reliable, straightforward backup and restoration for files, servers, and endpoints. Reviewers appreciate the simple setup, multiple recovery options, and consistent performance, though some mention recovery processes could be improved for entire systems.

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery

Process of backing up of files and applications to cloud-based remote servers for protection of data

Track and manage adherence to policies for any service, product, process, or supplier

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Alter the layout and content of reports

It gives you a clear, organized overview of backup statuses across all clients and services. Reviewers appreciate the dashboard’s simplicity, quick access to information, and easy issue identification, though a few mention it can be initially hard to find specific items.

Move from one database to another, or upgrade the version of database software being used

Ability to restore deleted, hidden, or lost data from an email server/system

Process of copying and storing data in more than one site or node

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

Protect sensitive data for digital privacy

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Data compression technique for eliminating duplicate copies of repeating data

Cumulative backup of all changes made since the last full backup

Plan and implement business continuity measures in case of unforeseen events

Store and organize documents in a centralized system

Compare new data with existing records to detect duplicate entries

Receive and/or send email notifications for urgent updates, requests, or other information

Convert data into a code for security

Protect users working remotely and provide secure environments for personal devices to access company programs

Create, save, and store files

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Copy only the new data that has been changed or created since the previous backup

Identify and respond to unexpected problems or failures (ie. "negative events")

Monitor the movement of one or more IT assets throughout the organization

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple operating system

Two-way actions and communication between multiple users in real time

Archiving documents of different digital mediums

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Install software updates and bug fixes remotely

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Arrange tasks based on the level of priority or urgency

Protects systems from ransomware attacks and mitigates attack risks

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Store items for a designated period of time

Allow customers/users to submit support queries and service requests

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Track the availability time for a designated network or website over a given period of time

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Web Access/Restoration

Gathering, storing and preserving data found on the World Wide Web

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.5 (216)

4.5

Based on 216 reviews

## Pricing

Value for money

4.4 (205)

### Starting price

Free trial  
available

Value for money

4.4 (205)

4.4

Based on 205 reviews

## Integrations

[

N-central](https://www.capterra.com/p/13803/N-central/)[

N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[

Liongard](https://www.capterra.com/p/187784/Liongard/)[

MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/)[

ScalePad Backup Radar](https://www.capterra.com/p/184033/ScalePad-Backup-Radar/)[

Bocada](https://www.capterra.com/p/131907/vpConnect/)[

Gradient](https://www.capterra.com/p/231619/Gradient/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (205)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (205)

4.5

Based on 205 reviews

## User reviews

Overall rating

4.7

Based on 217 reviews

Filter by rating

5(158)

4(49)

3(6)

2(3)

1(1)

Mentioned topic

Sorted by most recent

Dylan H.

President

Information Technology and Services

### "Unethical Sales Practices, Difficult to Purchase"

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

March 20, 2026

We had a bad experience trying to purchase this product. In order to get pricing we had to get on a call with a rep. He presented us pricing and asked if we'd like a 30 day trial. We proceeded but in the middle of the trial he emailed pricing that was nearly double what he presented on the call. We had to exchange numerous emails with them before and reach a manager before they finally responded that the pricing presented at the outset will be honored. Then on the last day of the trial the rep sent over yet another different pricing sheet. The product looks okay, but they've made it extremely difficult to purchase. We have a hard time entering into a relationship with an organization that attempts unethical sales practices

Pros

Relatively easy, simple product. It doesn't have a lot of control or featuers, but it is simple and easy

Cons

Sale rep ethics. The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating

Alternatives considered

[Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/)

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

[CrashPlan](https://www.capterra.com/p/145112/CrashPlan/)

[x360Recover](https://www.capterra.com/p/187221/Replibit/)

Reasons for choosing Cove Data Protection

We did not due to their unethical sales practices

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Bobo L.

CEO

Information Technology and Services

### "Simplicity and customizible"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 2, 2025

I haven't had much problem with the product, it is very solid and really delivers a lot of customization.

Pros

Quick and easy to set up, a lot of possibilities to custom different packages/offers. Love the white label option so I can brand it myself.

Cons

As a backup service there isn't much to dislike about it, fairly complete product for my needs as a smaller MSP.

Switched from

[Veritas Backup Exec](https://www.capterra.com/p/231491/Backup-Exec/)

Cloud based and the ease of scaleability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jeff C.

President

Information Technology and Services

### "Horrible services"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 28, 2025

Absolutely horrible to deal with. They seem to know nothing about RMM or managed backup services. I question if they are even legit, as they continue to charge for services even after notification of cancellation.

Pros

The only good thing I can say is that the software basically worked, kind of. Other than that I cannot think of anything nice to say about them.

Cons

BEWARE, they will continue to charge you after you cancel service. Terrible technical support. The software is archaic.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DT

Dejan T.

Owner

Computer & Network Security

### "Easy to use, reliable and works well!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

May 20, 2025

Very good product and easy to use. The price is a little expensive for servers, but works reliably with many ways to manage backups and restores.

Pros

Great product that works well and is easy to use. Agents are easy to deploy, maintain and monitor from their portal.

Cons

Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

[Acronis True Image](https://www.capterra.com/p/234347/Acronis-True-Image/)

Reasons for choosing Cove Data Protection

Easier integration with our RMM system and ease of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Bill K.

Director

Business Supplies and Equipment

### "Cove has got you covered"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 18, 2025

We have been using cove now for over 8 years, we have found it invaluable for our stack

Pros

I have been able to restore files, emails, servers ,with out data loss

Cons

sometimes the UI fails to give clear direction on the task required to resolve

Switched from

[Veem](https://www.capterra.com/p/234815/Veem/)

Veem did not give us the control or archiving we required, it was clunky and cost us data loss when needed to restore

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FV

Frank V.

Sales Manager

Program Development

### "Great all-round solution for cloud back-ups and data security"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 13, 2025

Very pleased with the product and support received when needed. I like the many options to customize what I want to back-up and when.

Pros

It ensures everything I want is reguarly and properly back-upped in case of emergencies.

Cons

Experienced some repeated back-up failures in the past that were not easy to solve, but I eventually managed it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NC

Nico C.

Office Manager

Information Technology and Services

### "Cove protects your data exactly how you want it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 13, 2025

I have found Cove Data Protection pretty straightforward, both in setting it up, maintaining and updating it, and billing. It cove-rs all my needs as far as cloud back-up goes, with protection for servers, clients, 365 mailboxes and data, etc.

Pros

Transparency, ease of use, and availability of customization of settings and back-ups

Cons

Can't think of anything specific. Have been using the product for quite some time now, and am pretty pleased with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WK

Warren K.

Director

Information Technology and Services

### "Cove is backup that is easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2025

Good support to get up and running, once installed it largely takes care of itself

Pros

Easy to install and largely takes care of itself. Set it up and let Cove do your backups

Cons

Cost is based on data used. This can make it challenging to quote monthly cost for client

Switched from

[CrashPlan](https://www.capterra.com/p/145112/CrashPlan/)

Concerned about support from Crashplan especially in our region

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Royce C.

Technical Manager

Information Technology and Services

### "Outstanding Backup that works!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 12, 2025

I had to use it restore files that a end user deleted that were required for multi-store communication. This saved the client thousands of dollars.

Pros

I was able to do a bare metal restore to replace a SSD hard drive that failed with no warning. Everything restored with no apparent issues.

Cons

I have not found a way to email that the backup fail. However; in all honest I have not taken the time to research emailing failures either.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JY

Josh Y.

Managing Director

Computer & Network Security

### "Cove Data Protection - one of the best backup systems on the market."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2025

Cove has saved my backside more than once. It's super simple to deploy, restore and manage. from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup solution.

Pros

The ease of use, the ability to see all systems backup success / failure in a single pane of glass. The easy restore process for both Cloud and on prem files

Cons

I really only have 2 complaints and I can live with them. 1. The lack of notifications when a backup fails (Although I think this has been addressed in the recent release) 2. The lack of ability to integrate into other RMM's or CRM's for billing purposes.

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

ShadowProtect was becoming to cumbersome and hard to manage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Popular comparisons

[N-central vs Cove Data Protection](https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery)[N-sight RMM vs Cove Data Protection](https://www.capterra.com/compare/163343-163344/Backup-and-Recovery-vs-N-sight)[IT Glue vs Cove Data Protection](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue)[Syncro vs Cove Data Protection](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro)[Comet Backup vs Cove Data Protection](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery)[MSP360 Backup vs Cove Data Protection](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery)

[NinjaOne vs Cove Data Protection](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne)[NAKIVO Backup & Replication vs Cove Data Protection](https://www.capterra.com/compare/161328-163343/NAKIVO-vs-Backup-and-Recovery)[Atera vs Cove Data Protection](https://www.capterra.com/compare/144309-163343/Atera-vs-Backup-and-Recovery)[Zoho Assist vs Cove Data Protection](https://www.capterra.com/compare/112011-163343/Zoho-Assist-vs-Backup-and-Recovery)[Pulseway vs Cove Data Protection](https://www.capterra.com/compare/141792-163343/Pulseway-vs-Backup-and-Recovery) 

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