--- title: "Cove Data Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Cove Data Protection the right Managed Service Providers (MSP) solution for you? Explore 375 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/" page_type: "reviews" language: "en" --- Cove Data Protection 4.6 (375) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Cove Data Protection Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews Alex S Technical Innovation and Solutions ChampionInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without having to go and find each machine in the dashboard. If you're looking for a simple, cloud-native backup that you can easily manage across clients, this is it.“ May 4, 2026 AM Amit M FounderComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “The other issue is managing the billing. When we offboard a user, it will still use a license in Cove until you manually delete the backup data in Cove.“ May 8, 2026 RR Roger R Systems EngineerComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected.“ April 28, 2026 TR Ty R CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across multiple clients.“ May 8, 2026 TN Tara N IT ManagerComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups without adding a lot of administrative overhead.“ May 6, 2026 DE David E OwnerInformation Services, 2 - 10 employeesUsed the software for: More than 2 years. “Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination.“ April 28, 2026 RR Roger R Systems EngineerComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing components.“ April 28, 2026 TR Ty R CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow.“ May 8, 2026 ## Showing most helpful reviews Showing 1-25 of 375 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alex S. Technical Innovation and Solutions Champion Information Technology and Services Used the software for: 2+ years ### "Simple, reliable backup tool that just works" May 4, 2026 5.0 Overall, it's a great product. We've been using it for years, before it was even called Cove. Originally, we had it as integrated backup within our N-Able (then SolarWinds MSP) RMM, but switched over to Cove a few years back. Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without having to go and find each machine in the dashboard. If you're looking for a simple, cloud-native backup that you can easily manage across clients, this is it. Pros Cove is very easy to navigate, plenty of information available to troubleshoot, or just check the health of backups. It's always been extremely reliable for any customers we use it with, and easy to restore when needed. Cons For some of our larger clients, we like to be able to spin up VMs of backups to shorten downtime. Cove does have this capability, but it relies on a Hyper-V or ESXi host on-premise. With our setups, we ideally want to have a separate physical host for backups, and doing this requires some extra licensing compared to other backup solutions with appliances (usually using Linux to virtualize) Alternatives considered [Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/)[x360Recover](https://www.capterra.com/p/187221/Replibit/) Reason for choosing Cove Data Protection We've been using it for years, just as integrated backup in RMM. For many of our clients, it fit the bill, and migrating to standalone Cove was as easy as telling support we're ready, and they handled everything on the back end. Review Source SS Steve S. System Administrator Insurance Used the software for: 1-2 years ### "System Administrator" June 9, 2026 5.0 Overall experience is good. The support representatives always try with good effort on resolving any issue I have. When not able to resolve they do well on escalating the issue to another tech. Pros Top pro is once the service is deployed and working, it works mostly flawlessly. The web-based management is mostly seamless. Cons Main con is there should be additional resilience with the app/service on the machines. Sometimes when there is an error the dashboard should have better clarity on what the error is and if it was catastrophic or not. As we know some errors will not prevent restoration from occurring. Also, needing to access the manager from device or remotely can potentially be an issue. Alternatives considered [Veem](https://www.capterra.com/p/234815/Veem/) Reason for choosing Cove Data Protection I've had past experience working with Cove and overall price. Switched from [Revert](https://www.capterra.com/p/10042026/Revert/) The backups are all offsite with the option to have onsite vault. The price with reasonable to what we were looking for. Review Source WL Wayne L. IT Director Information Technology and Services Used the software for: 2+ years ### "Years of use" April 30, 2026 3.0 It was rocky at first and the technical support agents were severely undertrained, but that has gotten better over the years. Pros Ease of integration into the hosted platform for N-Able. It is vert easy to enable it and with some learning, the configurations are quite simplistic. Cons Management not getting back to you or responding. I literally have a product I wrote that solves the horrible billing you have and cannot get management to respond to anything. Alternatives considered [Othership](https://www.capterra.com/p/266602/Othership/) Reason for choosing Cove Data Protection Othership is not accurate (I was forced to choose 1). I considered and demoed too many products to list here. Because all the rest of the products were shady products and didn't work as advertised. Cove Data Protection did work as advertised. Review Source EC Eric C. IT Consultant Information Technology and Services Used the software for: 2+ years ### "Reliable cloud backup with straightforward management, but reporting and support could improve" May 1, 2026 4.0 Overall, Cove Data Protection has been a dependable backup platform for endpoint and server protection. It is a good fit when you want cloud-based backup without maintaining local storage appliances or complicated infrastructure. The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger. Pros Cove Data Protection is easy to deploy and manage across multiple customers and endpoints. The cloud-first design removes a lot of the hassle of maintaining local backup hardware, and the interface is generally straightforward once you are familiar with it. Backup jobs are reliable, restores are easy to initiate, and it is a good value compared with managing separate backup storage, software, and infrastructure. For MSP use, the centralized management is one of the strongest parts of the product. Cons The interface and reporting could be more polished, especially when trying to quickly review backup status across many devices or customers. Some alerts and backup results could be clearer for technicians who are troubleshooting failures. Support is generally workable, but resolution time and depth of answers can vary depending on the issue. Switched from [Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/) We switched because we wanted a more straightforward cloud-first backup platform that was easier to manage across multiple customers and devices. Cove reduced the need to maintain separate local backup storage and made deployment, scheduling, monitoring, and restores easier from a centralized console. The pricing and management model also fit our MSP environment better than the previous solution. Review Source BB Brian B. CTO Information Technology and Services Used the software for: 2+ years ### "A go-to backup solution for managed environments" April 30, 2026 5.0 Cove has proven to be a dependable, cost-effective backup platform. It delivers on the fundamentals — reliable backups, fast restores, simple management — without the overhead of legacy solutions. The occasional service stall is easily managed, and the overall value makes it an easy product to recommend. Pros Cove Data Protection has become a core part of our backup strategy. The setup is fast, deployment across multiple endpoints is streamlined, and the centralized management console makes it easy to monitor backup health at a glance. The lack of local backup infrastructure is a major plus — no appliance to size, replace, or troubleshoot. Restores have been consistently reliable, and recovery testing gives us peace of mind. Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility. The value for money is excellent, especially compared to traditional image-based backup products. Cons The only consistent issue we've run into is the service occasionally stalling. When this happens, a service restart or quick reboot resolves it immediately and backups resume normally. It would be nice to see this addressed long-term, but it's a minor operational issue rather than a dealbreaker. Switched from [Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/) We needed a better cost product with more features. Review Source TN Tara N. IT Manager Computer & Network Security Used the software for: 2+ years ### "Reliable and MSP-Friendly Backup Solution with Strong Day-to-Day Management" May 6, 2026 5.0 My overall experience with Cove Data Protection was positive, particularly from an MSP operations and client management perspective. The platform was reliable, easy to deploy, and efficient to manage across multiple customer environments. Pros What I liked most about Cove Data Protection was how well it fit into an MSP environment while still being simple to manage day to day. The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups without adding a lot of administrative overhead. A few areas that stood out to me: The cloud-first architecture simplified deployment and reduced dependency on complex on-prem infrastructure. The management console was straightforward and efficient for monitoring multiple clients at scale. Backup verification and alerting helped ensure backups were actually completing successfully, which is critical in managed services environments. Restore options were flexible, whether restoring a single file, mailbox item, or a full system. It integrated well into operational workflows focused on backup success rates, disaster recovery readiness, and compliance-driven environments. From an MSP operations perspective, reliability and visibility are usually the most important factors, and Cove did a good job balancing both without becoming overly complicated. Cons What I liked least about Cove Data Protection was that while the platform is very streamlined, some advanced configuration and reporting capabilities felt limited compared to more enterprise-focused backup platforms. A few areas that could be frustrating at times: Reporting customization could feel restrictive, especially when trying to provide highly tailored executive or compliance reporting to clients. Large-scale restore operations could sometimes be slower than expected depending on bandwidth and recovery scope. Troubleshooting certain failed backups occasionally lacked deep enough error detail, requiring additional support engagement or log review. Switched from [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) Many MSPs switch from Acronis to Cove Data Protection because they want a backup platform that is simpler to manage, more predictable operationally, and easier to scale across many client environments. Better MSP-focused management experience Cove’s centralized multi-tenant dashboard is frequently highlighted as a strong advantage for MSP operations, making it easier to monitor backups across many customers from a single interface. Review Source KB Ken B. Operations Manager Information Technology and Services Used the software for: 2+ years ### "MSP aliened Backup Solution " May 6, 2026 5.0 Overall, our experience with Cove Data Protection has been very positive. The platform’s cloud-first approach, centralized management dashboard, and high backup success rate have made backup management far more reliable and less stressful compared to previous solutions we’ve used. The automatic agent updates and simple onboarding process for new devices have also significantly reduced administrative overhead for our team. While there is room for improvement in the recovery experience for offline or decommissioned devices, the platform as a whole has proven to be dependable, easy to manage, and well-suited for organizations looking for a modern backup solution. Pros What I like most about Cove Data Protection is its cloud-first backup approach. We no longer have to worry about backups failing because a local backup destination becomes unavailable. Having everything managed through a single online dashboard is also a huge advantage, as it gives us a clear global overview of all backup jobs and device statuses. We’ve experienced a very high backup success rate, which gives us confidence in the platform’s reliability. The process for adding new devices is simple and efficient, making ongoing management incredibly easy. Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous backup solution. Cons One area where Cove Data Protection could be improved is the file recovery process when a device is offline or has already been decommissioned. In those situations, restoring files is not as straightforward as we would have hoped. Instead of simply opening the web interface and downloading the needed file, you must load the device into the recovery console first. We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup. The recovery process was more involved than expected and could be simplified to make restores faster and more user-friendly. Switched from [Veeam Data Cloud Vault](https://www.capterra.com/p/10028816/Veeam-Data-Cloud-Vault/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) We previously used Veeam, and while it was a solid backup solution, scaling long-term backup retention became expensive and difficult to manage. To maintain extended retention periods, customers often needed to purchase 40–50 TB of onsite storage, while we were also paying thousands of dollars for offsite storage. When evaluating other solutions, one of our biggest priorities was reducing the amount of storage consumed by full backups versus incremental backups. Cove Data Protection addressed those concerns very well by using an incremental-forever backup approach with strong deduplication. This significantly reduced storage requirements while still providing reliable backup retention and recovery capabilities. Review Source TR Ty R. CEO Information Technology and Services Used the software for: 2+ years ### "Reliable and Easy-to-Manage Backup Solution for MSPs" May 8, 2026 5.0 Overall, we are very happy with Cove Data Protection. It is dependable, easy to deploy, and well-suited for managed service providers that need a centralized way to protect endpoints, servers, and Microsoft 365 data. The restore reliability, reporting capabilities, and ease of management make it a strong solution. While the storage-related costs and price increases are worth watching closely, the product itself has delivered strong value and has become an important part of our standard client backup stack. Pros Cove Data Protection has been a reliable and effective backup solution for our clients’ computers, servers, and Microsoft 365 accounts. Deployment is straightforward, management is simple, and the customizable reporting is extremely helpful for both internal oversight and client communication. Most importantly, the solution has proven itself when it matters most. On several occasions, we have needed to perform restores, and Cove has worked reliably. That confidence is one of the main reasons we continue to standardize on the platform. Cons Our main criticism is the pricing model around storage. Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow. In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across multiple clients. Alternatives considered [x360Sync](https://www.capterra.com/p/247749/Anchor/)[Datto SIRIS](https://www.capterra.com/p/148228/Datto/)[x360Recover](https://www.capterra.com/p/187221/Replibit/) Reason for choosing Cove Data Protection A trusted colleague spoke highly about Cove and it supported both PC and Mac with a very similar feature set and a unified dashboard Switched from [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)[Backblaze Computer Backup](https://www.capterra.com/p/10014542/Backblaze-Computer-Backup/) We needed something that was designed for Managed Service Providers. Review Source SP Sharon P. CEO Computer & Network Security Used the software for: 2+ years ### "Good product" May 9, 2026 4.0 Basically good product and operation. Could use some improvement in QA of documentation and support. Pros Price point for resale is reasonable. Once configured, typically runs consistently. Rates on cloud storage are good with options on retention. File restore is straight forward. Ability to get immediate alerts to failures is great, daily report of all jobs makes monitoring easy. Ability to manage backups remotely simplifies troubleshooting and changes. Updates delivered automatically. Cons Initial configuration was a bit convoluted and documentation could use more detail and clarification. Support by chat is usually very responsive, though again, first responses are typically to send links to existing documentation that doesn't clearly provide the answer. In the end, issues get resolved. Have been using for several years. Switched from [Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/) Ease of use and a true backup solution. The latter was not fully functional IMO. Review Source Dylan H. President Information Technology and Services Used the software for: I used a free trial ### "Unethical Sales Practices, Difficult to Purchase" March 20, 2026 2.0 We had a bad experience trying to purchase this product. In order to get pricing we had to get on a call with a rep. He presented us pricing and asked if we'd like a 30 day trial. We proceeded but in the middle of the trial he emailed pricing that was nearly double what he presented on the call. We had to exchange numerous emails with them before and reach a manager before they finally responded that the pricing presented at the outset will be honored. Then on the last day of the trial the rep sent over yet another different pricing sheet. The product looks okay, but they've made it extremely difficult to purchase. We have a hard time entering into a relationship with an organization that attempts unethical sales practices Pros Relatively easy, simple product. It doesn't have a lot of control or featuers, but it is simple and easy Cons Sale rep ethics. The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating Alternatives considered [Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/)[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[CrashPlan](https://www.capterra.com/p/145112/CrashPlan/)[x360Recover](https://www.capterra.com/p/187221/Replibit/) Reason for choosing Cove Data Protection We did not due to their unethical sales practices Review Source DM Dan M. Director Computer & Network Security Used the software for: 2+ years ### "Steady Pricing" May 5, 2026 5.0 Excellent - customers can plan on steady pricing. Other storage costs keep growing and growing. Frustrating Pros All in one pricing is great. It is easy to customize number and frequency of backups, amount of notifications sent and redundant data centers Cons Lack of name recognition for our clients. A lot of them are used to the big names in data storage so there is a trust issue Switched from [Veeam Data Cloud Vault](https://www.capterra.com/p/10028816/Veeam-Data-Cloud-Vault/) pricing is based on device. controls the cost Review Source DG David G. Owner Information Technology and Services Used the software for: 2+ years ### "Quality Backup Solution " May 1, 2026 5.0 Cove Data Protection has been simple to work with. My overall experience with them has been flawless. Pros I like how easy this product is to install. The setup is straight-forward and restoring is easy. Cove Data Protection is proving to be very reliable. Cons I have been really happy with this product. There really isn’t anything I dislike about this product so far. Alternatives considered [Datto SIRIS](https://www.capterra.com/p/148228/Datto/) Reason for choosing Cove Data Protection I chose Cove Data Protection over alternative products because it met my needs at a better price. Switched from [IDrive](https://www.capterra.com/p/171884/IDrive/) Idrive didn’t provide full business continuity. Review Source TH Timothy H. Project Engineer Information Technology and Services Used the software for: 2+ years ### "Cove a great image base backup service for all you IT needs. " May 1, 2026 5.0 Overall the product is easy to use and the process is very intuitive. They walk you through everything step by step. Pros This product is amazing. I backup thousands of devices and 365 with this product and have never had one issue. Setup is a breeze! The backup and restore process rarely and issues and when needed support is amazing. I recommend this product to everyone. The price point is great! Cons I really do not have any cons and only errors I have experienced are with 365 SharePoint but no data was ever compromised. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) There was issues restoring VMware vms. They would just shut down randomly. Review Source LW Lenny W. CTO Computer & Network Security Used the software for: 2+ years ### "Cove rocks!" May 6, 2026 5.0 Overall, Cove has been great. Easy to use, powerful, and functional above all. It provides us with a great amount of confidence that our backups are taken care of and secure. Pros Cove's ease of use is fantastic - It's very simple to get started backing up physical and virtual servers and workstations and Microsoft 365 tenants. Backup monitoring and alerting is simple and functional, restores are awesome, and pricing is great! Cons No cons so far! My only issue is that I haven't taken the time to learn all the advanced features that Cove offers. I'd love to delve into automated recovery testing. Switched from [CrashPlan](https://www.capterra.com/p/145112/CrashPlan/) Cove's pricing was better initially, but we found that the functionality was waaay better after we switched. Review Source DT Dennis T. Senior Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Cove Data Protection Thoughts" April 30, 2026 4.0 It's reliable. Am able to locate files and perform restores rather quickly. It's easy to deploy and to integrate with Microsoft 365. The interface is fairly straight-forward. Pros I like that restores can be performed from the local computer. I like the standby image and recovery locations options. The bare metal restore works well. Cons Can't restore to the KVM environment, only HyperV and VMWare. Can only back up Microsoft 365 environments. Switched from [Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/) Cove had a better price for their storage costs. Review Source BM Brian M. CEO Information Technology and Services Used the software for: 1-2 years ### "The best backup and recovery for VMs" April 28, 2026 5.0 Great product, finally have something that works and is dependable, cant name another product that doesnt have issues Pros Reliable and restores full VMs, Dependable full file restores whereas other competitors can backup certain file types Cons Wish had better GUI for restore, need another software that can restore files/folders quicker that doesnt make you scroll in website for Alternatives considered [Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/) Reason for choosing Cove Data Protection pricing and heard various and sundry results from that product Switched from [CrashPlan](https://www.capterra.com/p/145112/CrashPlan/) Terrible product zero support and files werent backed up for months sometimes if at all Review Source RD Richard D. Owner Information Technology and Services Used the software for: 1-2 years ### "Works the Way Backups Should" May 4, 2026 5.0 Training was provided when we implemented Cove. It seemed pretty straight forward at the time, but as I added customer, I forgot a lot of what I thought I knew. Support was great during this situations. They were able to get on a call and walk me through what I wanted to accomplish. I have been able to restore individual files and Microsoft 365 emails as needed. It's also nice not to have to worry about upgrading the clients to the latest version. Everything just works! Pros Cove Data Protection is easy for me to support. I have the reliability of cloud-based backups. The reports are great and let me know when something does not correctly back up. The price is a lot cheaper implementing an on-site backup solution. Being able to remotely restore files, database, and/or email is critical when I am not onsite every day for every customer. Cons Storage can be a concern when customers have a large amount of data. We only ran into that issue when we had very few servers we were backing up. Reporting has improved since we have implemented this solution. Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing Cove Data Protection Price, features, and integration with N-Sight RMM. Review Source KW Karrie W. Senior Security Engineer Information Technology and Services Used the software for: 1-2 years ### "Great for backups, not so great for restoring" May 1, 2026 4.0 It is a good product for the money and everyone should be performing incremental backups for a variety of reason, not the least of is ransomware. Also with the climate of fires and floods, natural disasters represent a real danger for which backups could be a lifesaver. Pros It has flexible option for how often to make backups, which files to backup or avoid and the ability to create profiles containing both which can be applied to each endpoint. Also, when a backup fails, Cove will retry and generate a HelpDesk ticket in N-able helpdesk informing us of the failed backup. Cons While the backup function is very simple and straightforward, the restore process is complicated and requires a lot of additional knowledge to perform. I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred. Not so good. Review Source GH Granville H. IT Director Financial Services Used the software for: 1-2 years ### "IT Director" May 2, 2026 5.0 I really like the web portal and the automated restores as a self-check to verify data backups. Microsoft 365 Backup Is Straightforward Cove’s M365 backup is: Easy to deploy Does not require local infrastructure Centralized alongside server backups This alone convinces us to use Cove to replace Veeam. Pros The ease and use of the application in setting up server and database backups. What Stands Out Most About Cove 1. Simplicity and Low Operational Overhead Cove is genuinely easy to deploy and manage: Lightweight agent Minimal infrastructure to maintain Clean, centralized web dashboard For teams that don’t want to babysit backup infrastructure, this is Vega‑level gravity reduction. Why this matters: You can protect servers, workstations, and M365 without standing up backup servers, repositories, or databases. Highly Reliable, Incremental‑Forever Backups Cove’s block‑level incremental approach is: Bandwidth‑efficient Resilient on poor connections Stable over long retention windows Once backups are green, they tend to stay green without constant tuning. Cons Looking into how we can setup a local backup appliance that will work with Cove. Cove LSV does work with: Synology QNAP Windows file servers Cove becomes less lovable when: When you need local backups to be authoritative When you need strict on‑prem retention/immutability When you expect local‑only restores to be completely offline Switched from [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Cove was easier to manage our data backups Review Source MH Michael H. Systems Analyst Computer & Network Security Used the software for: 2+ years ### "Cove Data Protection Works!" May 6, 2026 5.0 Overall our experience has been excellent over the past decade. When we've needed support (which hasn't been too many times), they have always bailed our fat out of the fire. Pros We like the fact that everything is wrapped up in one screen, file protection, Microsoft email, SharePoint and OneDrive. Cons There is little that we don't like about it. The worst problem we have is creating new instances, and that is small problem that shows up when we create a new backup instance. It isn't a show stopper, just not as smooth as it could be. Review Source DB David B. CEO Computer & Network Security Used the software for: 1-2 years ### "Cove - a far better solution for my clients and customers." May 15, 2026 5.0 Very pleased, so much so that I am moving to Cove from other back-up solutions I am using for various clients which is the best endorsement I can give Cove! Pros The customized reports for my clients and my business and the support team, especially \[sensitive content hidden\] , have been great to work with in deployment and support. Cons Customizing the emails going to my clients. There is overlap which has resulted in some clients getting multiple unwanted emails Alternatives considered [Backblaze Computer Backup](https://www.capterra.com/p/10014542/Backblaze-Computer-Backup/) Reason for choosing Cove Data Protection The more robust product features and options Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) The flexibility and versatility of Cove Review Source BA Blake A. IT Technician Retail Used the software for: 2+ years ### "Dependable Protection Without the Babysitting" April 28, 2026 5.0 On the whole, Cove has proven to be a reliable component of our data security strategy. Once set up, it basically works in the background without requiring too much maintenance, which is precisely what a good backup system should do. It doesn’t make any promises that it can’t keep. Pros Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there isn’t any babysitting of local hardware going on. It’s great that there is only one interface from where all our endpoints can be managed; backups have performed without fail when needed. Cons The price can be somewhat unclear based on the way you're licensing things. You don't really know what kind of pricing package you need until you've got your head buried in configuration. It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if something worked out. Not a problem that's kept me from using the service, but definitely a point of improvement. Review Source GF Gary F. Managed Services Director Information Technology and Services Used the software for: 2+ years ### "We'd hate to run our business without Cove Data Protection" April 28, 2026 5.0 It's been a cornerstone in our service offerings for years. Even before it was named Cove Data Protection. Over the years, it hasn't always had all the bells and whistles of other BCDR solutions but recently it has really stepped up its game with all the new features and development. Pros The cost and the fact that it has worked every single time we've needed it is what we like the most. It's our failsafe when all other things break down (like any BCDR solution) and it has made us look like hero's time after time. Cons Probably the amount of System State, VSS errors that we get on so many servers. We've tried all of the fixes provided by support and we still fight with that more than we probably should have to. This typically only occurs on older servers. Review Source AH Alan H. Chief Nerd Information Services Used the software for: 2+ years ### "It has quickly proven itself and is easliy mastered" May 1, 2026 4.0 Cove Data Protection is one of the few products that everyone of my clients has installed. It has quickly proven itself and is easliy mastered Pros Cove Data Protection is a reliable product that I have fully integrated into my MSP business. I have grown to fully trust its capabilities, management, and development process. It is a solid and stable product that continues to expand its reach within my client base. Cons I wish there were more flexible recovery options, such as having multiple predetermined recovery locations for conducting recovery testing. Switched from [x360Sync](https://www.capterra.com/p/247749/Anchor/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Cost, configurability, and company values Review Source ST Steven T. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Reliable and easy to use" May 1, 2026 5.0 Great. We've been happy with all of our Cove deployments and it's nice having a piece of mind knowing whenever someone accidentally deletes something we can recover it for them with no questions asked. Pros Very easy to recover machines after drive failures or even restore deleted folders to user's inbox. Only takes a few clicks when recovering emails and calendar items. Loving the M365 integration and also using device backups for many workstations and servers across almost every one of our customers. Cons Hard to pick something that we didn't like but I would say the restore process could isn't straight forward for the first time. However, it's easy after you've done it once before. 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