--- title: "Cove Data Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Cove Data Protection the right Managed Service Providers (MSP) solution for you? Explore 375 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/" page_type: "reviews" language: "en" --- Cove Data Protection 4.6 (375) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Cove Data Protection Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews Alex S Technical Innovation and Solutions ChampionInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without having to go and find each machine in the dashboard. If you're looking for a simple, cloud-native backup that you can easily manage across clients, this is it.“ May 4, 2026 AM Amit M FounderComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “The other issue is managing the billing. When we offboard a user, it will still use a license in Cove until you manually delete the backup data in Cove.“ May 8, 2026 RR Roger R Systems EngineerComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected.“ April 28, 2026 TR Ty R CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across multiple clients.“ May 8, 2026 TN Tara N IT ManagerComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups without adding a lot of administrative overhead.“ May 6, 2026 DE David E OwnerInformation Services, 2 - 10 employeesUsed the software for: More than 2 years. “Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination.“ April 28, 2026 RR Roger R Systems EngineerComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing components.“ April 28, 2026 TR Ty R CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow.“ May 8, 2026 ## Showing most helpful reviews Showing 1-25 of 375 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alex S. Technical Innovation and Solutions Champion Information Technology and Services Used the software for: 2+ years ### "Simple, reliable backup tool that just works" May 4, 2026 5.0 Overall, it's a great product. We've been using it for years, before it was even called Cove. Originally, we had it as integrated backup within our N-Able (then SolarWinds MSP) RMM, but switched over to Cove a few years back. Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without having to go and find each machine in the dashboard. If you're looking for a simple, cloud-native backup that you can easily manage across clients, this is it. Pros Cove is very easy to navigate, plenty of information available to troubleshoot, or just check the health of backups. It's always been extremely reliable for any customers we use it with, and easy to restore when needed. Cons For some of our larger clients, we like to be able to spin up VMs of backups to shorten downtime. Cove does have this capability, but it relies on a Hyper-V or ESXi host on-premise. With our setups, we ideally want to have a separate physical host for backups, and doing this requires some extra licensing compared to other backup solutions with appliances (usually using Linux to virtualize) Alternatives considered [Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/)[x360Recover](https://www.capterra.com/p/187221/Replibit/) Reason for choosing Cove Data Protection We've been using it for years, just as integrated backup in RMM. For many of our clients, it fit the bill, and migrating to standalone Cove was as easy as telling support we're ready, and they handled everything on the back end. Review Source SS Steve S. System Administrator Insurance Used the software for: 1-2 years ### "System Administrator" June 9, 2026 5.0 Overall experience is good. The support representatives always try with good effort on resolving any issue I have. When not able to resolve they do well on escalating the issue to another tech. Pros Top pro is once the service is deployed and working, it works mostly flawlessly. The web-based management is mostly seamless. Cons Main con is there should be additional resilience with the app/service on the machines. Sometimes when there is an error the dashboard should have better clarity on what the error is and if it was catastrophic or not. As we know some errors will not prevent restoration from occurring. Also, needing to access the manager from device or remotely can potentially be an issue. Alternatives considered [Veem](https://www.capterra.com/p/234815/Veem/) Reason for choosing Cove Data Protection I've had past experience working with Cove and overall price. Switched from [Revert](https://www.capterra.com/p/10042026/Revert/) The backups are all offsite with the option to have onsite vault. The price with reasonable to what we were looking for. Review Source WL Wayne L. IT Director Information Technology and Services Used the software for: 2+ years ### "Years of use" April 30, 2026 3.0 It was rocky at first and the technical support agents were severely undertrained, but that has gotten better over the years. Pros Ease of integration into the hosted platform for N-Able. It is vert easy to enable it and with some learning, the configurations are quite simplistic. Cons Management not getting back to you or responding. I literally have a product I wrote that solves the horrible billing you have and cannot get management to respond to anything. Alternatives considered [Othership](https://www.capterra.com/p/266602/Othership/) Reason for choosing Cove Data Protection Othership is not accurate (I was forced to choose 1). I considered and demoed too many products to list here. Because all the rest of the products were shady products and didn't work as advertised. Cove Data Protection did work as advertised. Review Source EC Eric C. IT Consultant Information Technology and Services Used the software for: 2+ years ### "Reliable cloud backup with straightforward management, but reporting and support could improve" May 1, 2026 4.0 Overall, Cove Data Protection has been a dependable backup platform for endpoint and server protection. It is a good fit when you want cloud-based backup without maintaining local storage appliances or complicated infrastructure. The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger. Pros Cove Data Protection is easy to deploy and manage across multiple customers and endpoints. The cloud-first design removes a lot of the hassle of maintaining local backup hardware, and the interface is generally straightforward once you are familiar with it. Backup jobs are reliable, restores are easy to initiate, and it is a good value compared with managing separate backup storage, software, and infrastructure. For MSP use, the centralized management is one of the strongest parts of the product. Cons The interface and reporting could be more polished, especially when trying to quickly review backup status across many devices or customers. Some alerts and backup results could be clearer for technicians who are troubleshooting failures. Support is generally workable, but resolution time and depth of answers can vary depending on the issue. Switched from [Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/) We switched because we wanted a more straightforward cloud-first backup platform that was easier to manage across multiple customers and devices. Cove reduced the need to maintain separate local backup storage and made deployment, scheduling, monitoring, and restores easier from a centralized console. The pricing and management model also fit our MSP environment better than the previous solution. Review Source BB Brian B. CTO Information Technology and Services Used the software for: 2+ years ### "A go-to backup solution for managed environments" April 30, 2026 5.0 Cove has proven to be a dependable, cost-effective backup platform. It delivers on the fundamentals — reliable backups, fast restores, simple management — without the overhead of legacy solutions. The occasional service stall is easily managed, and the overall value makes it an easy product to recommend. Pros Cove Data Protection has become a core part of our backup strategy. The setup is fast, deployment across multiple endpoints is streamlined, and the centralized management console makes it easy to monitor backup health at a glance. The lack of local backup infrastructure is a major plus — no appliance to size, replace, or troubleshoot. Restores have been consistently reliable, and recovery testing gives us peace of mind. Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility. The value for money is excellent, especially compared to traditional image-based backup products. Cons The only consistent issue we've run into is the service occasionally stalling. When this happens, a service restart or quick reboot resolves it immediately and backups resume normally. It would be nice to see this addressed long-term, but it's a minor operational issue rather than a dealbreaker. Switched from [Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/) We needed a better cost product with more features. Review Source TN Tara N. IT Manager Computer & Network Security Used the software for: 2+ years ### "Reliable and MSP-Friendly Backup Solution with Strong Day-to-Day Management" May 6, 2026 5.0 My overall experience with Cove Data Protection was positive, particularly from an MSP operations and client management perspective. The platform was reliable, easy to deploy, and efficient to manage across multiple customer environments. Pros What I liked most about Cove Data Protection was how well it fit into an MSP environment while still being simple to manage day to day. The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups without adding a lot of administrative overhead. A few areas that stood out to me: The cloud-first architecture simplified deployment and reduced dependency on complex on-prem infrastructure. The management console was straightforward and efficient for monitoring multiple clients at scale. Backup verification and alerting helped ensure backups were actually completing successfully, which is critical in managed services environments. Restore options were flexible, whether restoring a single file, mailbox item, or a full system. It integrated well into operational workflows focused on backup success rates, disaster recovery readiness, and compliance-driven environments. From an MSP operations perspective, reliability and visibility are usually the most important factors, and Cove did a good job balancing both without becoming overly complicated. Cons What I liked least about Cove Data Protection was that while the platform is very streamlined, some advanced configuration and reporting capabilities felt limited compared to more enterprise-focused backup platforms. A few areas that could be frustrating at times: Reporting customization could feel restrictive, especially when trying to provide highly tailored executive or compliance reporting to clients. Large-scale restore operations could sometimes be slower than expected depending on bandwidth and recovery scope. Troubleshooting certain failed backups occasionally lacked deep enough error detail, requiring additional support engagement or log review. Switched from [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) Many MSPs switch from Acronis to Cove Data Protection because they want a backup platform that is simpler to manage, more predictable operationally, and easier to scale across many client environments. Better MSP-focused management experience Cove’s centralized multi-tenant dashboard is frequently highlighted as a strong advantage for MSP operations, making it easier to monitor backups across many customers from a single interface. Review Source KB Ken B. Operations Manager Information Technology and Services Used the software for: 2+ years ### "MSP aliened Backup Solution " May 6, 2026 5.0 Overall, our experience with Cove Data Protection has been very positive. The platform’s cloud-first approach, centralized management dashboard, and high backup success rate have made backup management far more reliable and less stressful compared to previous solutions we’ve used. The automatic agent updates and simple onboarding process for new devices have also significantly reduced administrative overhead for our team. While there is room for improvement in the recovery experience for offline or decommissioned devices, the platform as a whole has proven to be dependable, easy to manage, and well-suited for organizations looking for a modern backup solution. Pros What I like most about Cove Data Protection is its cloud-first backup approach. We no longer have to worry about backups failing because a local backup destination becomes unavailable. Having everything managed through a single online dashboard is also a huge advantage, as it gives us a clear global overview of all backup jobs and device statuses. We’ve experienced a very high backup success rate, which gives us confidence in the platform’s reliability. The process for adding new devices is simple and efficient, making ongoing management incredibly easy. Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous backup solution. Cons One area where Cove Data Protection could be improved is the file recovery process when a device is offline or has already been decommissioned. In those situations, restoring files is not as straightforward as we would have hoped. Instead of simply opening the web interface and downloading the needed file, you must load the device into the recovery console first. We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup. The recovery process was more involved than expected and could be simplified to make restores faster and more user-friendly. Switched from [Veeam Data Cloud Vault](https://www.capterra.com/p/10028816/Veeam-Data-Cloud-Vault/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) We previously used Veeam, and while it was a solid backup solution, scaling long-term backup retention became expensive and difficult to manage. To maintain extended retention periods, customers often needed to purchase 40–50 TB of onsite storage, while we were also paying thousands of dollars for offsite storage. When evaluating other solutions, one of our biggest priorities was reducing the amount of storage consumed by full backups versus incremental backups. Cove Data Protection addressed those concerns very well by using an incremental-forever backup approach with strong deduplication. This significantly reduced storage requirements while still providing reliable backup retention and recovery capabilities. Review Source TR Ty R. CEO Information Technology and Services Used the software for: 2+ years ### "Reliable and Easy-to-Manage Backup Solution for MSPs" May 8, 2026 5.0 Overall, we are very happy with Cove Data Protection. It is dependable, easy to deploy, and well-suited for managed service providers that need a centralized way to protect endpoints, servers, and Microsoft 365 data. The restore reliability, reporting capabilities, and ease of management make it a strong solution. While the storage-related costs and price increases are worth watching closely, the product itself has delivered strong value and has become an important part of our standard client backup stack. Pros Cove Data Protection has been a reliable and effective backup solution for our clients’ computers, servers, and Microsoft 365 accounts. Deployment is straightforward, management is simple, and the customizable reporting is extremely helpful for both internal oversight and client communication. Most importantly, the solution has proven itself when it matters most. On several occasions, we have needed to perform restores, and Cove has worked reliably. That confidence is one of the main reasons we continue to standardize on the platform. Cons Our main criticism is the pricing model around storage. Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow. In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across multiple clients. Alternatives considered [x360Sync](https://www.capterra.com/p/247749/Anchor/)[Datto SIRIS](https://www.capterra.com/p/148228/Datto/)[x360Recover](https://www.capterra.com/p/187221/Replibit/) Reason for choosing Cove Data Protection A trusted colleague spoke highly about Cove and it supported both PC and Mac with a very similar feature set and a unified dashboard Switched from [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)[Backblaze Computer Backup](https://www.capterra.com/p/10014542/Backblaze-Computer-Backup/) We needed something that was designed for Managed Service Providers. Review Source SP Sharon P. CEO Computer & Network Security Used the software for: 2+ years ### "Good product" May 9, 2026 4.0 Basically good product and operation. Could use some improvement in QA of documentation and support. Pros Price point for resale is reasonable. Once configured, typically runs consistently. Rates on cloud storage are good with options on retention. File restore is straight forward. Ability to get immediate alerts to failures is great, daily report of all jobs makes monitoring easy. Ability to manage backups remotely simplifies troubleshooting and changes. Updates delivered automatically. Cons Initial configuration was a bit convoluted and documentation could use more detail and clarification. Support by chat is usually very responsive, though again, first responses are typically to send links to existing documentation that doesn't clearly provide the answer. In the end, issues get resolved. Have been using for several years. Switched from [Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/) Ease of use and a true backup solution. The latter was not fully functional IMO. Review Source LS Lee S. Founding Partner and CTO Information Technology and Services Used the software for: 2+ years ### "Premier Backup Solution" May 12, 2026 5.0 Fairly experienced -- have used it to restore files, SaaS content (e.g., e-mail or Teams/SharePoint). The support has been wonderful -- they not only teach you about using the product but also give advice on how to utilize the licensing properly and to best value. Pros The product works without much fuss and offers a quality dashboard and communications to easily identify if there are any files prohibiting what the software declares as a successful backup. Cons It's a fantastic backup product, but is not really what I would choose for a business continuity solution due to its inability to run from a local appliance; it may work via an Azure instance, but not all clients have that in their infrastructure nor would it be as quick to stand up in the event of a "production down" situation. Alternatives considered [Datto SaaS Defense](https://www.capterra.com/p/238179/Datto-SaaS-Defense/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[IDrive](https://www.capterra.com/p/171884/IDrive/)[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/) Reason for choosing Cove Data Protection We use in conjunction with Kaseya/Datto and Veeam products -- different use cases. Review Source CD Chris D. Owner Computer Networking Used the software for: 1-2 years ### "Cove Data Backup Review. " April 28, 2026 5.0 My experience has been positive although I have not had to do much in the way of recovery. When I have recovered data it has been quick and easy. I can rely on it to do its job. Pros It is very reliable and easy to program. It allows me to easily make changes on the fly. Microsoft 365 syncs when removing users from the tenant. You can configure it to automatically add new users as well. Cons I would like longer retention times without fear of going over my allocation limit. I guess you have to pay one way or the other... Switched from [Carbonite](https://www.capterra.com/p/223152/Carbonite/) N-Able introduce this product and I am better able to resell it. Review Source DG David G. Owner Information Technology and Services Used the software for: 2+ years ### "Quality Backup Solution " May 1, 2026 5.0 Cove Data Protection has been simple to work with. My overall experience with them has been flawless. Pros I like how easy this product is to install. The setup is straight-forward and restoring is easy. Cove Data Protection is proving to be very reliable. Cons I have been really happy with this product. There really isn’t anything I dislike about this product so far. Alternatives considered [Datto SIRIS](https://www.capterra.com/p/148228/Datto/) Reason for choosing Cove Data Protection I chose Cove Data Protection over alternative products because it met my needs at a better price. Switched from [IDrive](https://www.capterra.com/p/171884/IDrive/) Idrive didn’t provide full business continuity. Review Source DS Darin S. CEO Information Technology and Services Used the software for: 1-2 years ### "Strong Backup and Recovery for Modern IT Environments" May 11, 2026 5.0 My overall experience with Cove Data Protection has been very positive. The platform is easy to deploy, simple to manage, and well suited for MSP environments supporting small and mid-sized businesses. The cloud-first architecture reduces infrastructure overhead while still providing reliable backup and recovery capabilities. I especially appreciate the centralized multi-tenant management, efficient incremental backups, and flexible recovery options, including file-level and full system restores. The Microsoft 365 backup integration adds significant value for clients concerned about ransomware and data retention. Performance has been consistent, and the interface is straightforward enough for technicians to learn quickly. Overall, Cove delivers a strong balance of reliability, scalability, security, and operational efficiency, making it a dependable backup and disaster recovery solution for managed IT services. Pros Ease of setup, use and management, reliable recovery, fast and efficient, secure and compliant, great margins. Cons One area where Cove Data Protection could improve is reporting and advanced customization. While the platform is very easy to use, some of the reporting features feel limited compared to larger enterprise backup solutions. Creating highly customized reports or detailed executive-level summaries for clients can require additional effort. Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Cost for maintaining and supporting the hardware and environment for small and medium sized customers with Veeam was too costly. Review Source LW Lenny W. CTO Computer & Network Security Used the software for: 2+ years ### "Cove rocks!" May 6, 2026 5.0 Overall, Cove has been great. Easy to use, powerful, and functional above all. It provides us with a great amount of confidence that our backups are taken care of and secure. Pros Cove's ease of use is fantastic - It's very simple to get started backing up physical and virtual servers and workstations and Microsoft 365 tenants. Backup monitoring and alerting is simple and functional, restores are awesome, and pricing is great! Cons No cons so far! My only issue is that I haven't taken the time to learn all the advanced features that Cove offers. I'd love to delve into automated recovery testing. Switched from [CrashPlan](https://www.capterra.com/p/145112/CrashPlan/) Cove's pricing was better initially, but we found that the functionality was waaay better after we switched. Review Source BM Brian M. CEO Information Technology and Services Used the software for: 1-2 years ### "The best backup and recovery for VMs" April 28, 2026 5.0 Great product, finally have something that works and is dependable, cant name another product that doesnt have issues Pros Reliable and restores full VMs, Dependable full file restores whereas other competitors can backup certain file types Cons Wish had better GUI for restore, need another software that can restore files/folders quicker that doesnt make you scroll in website for Alternatives considered [Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/) Reason for choosing Cove Data Protection pricing and heard various and sundry results from that product Switched from [CrashPlan](https://www.capterra.com/p/145112/CrashPlan/) Terrible product zero support and files werent backed up for months sometimes if at all Review Source DW Darren W. Director of Info. Tech. Law Practice Used the software for: 2+ years ### "Thank you Cove Data Protection - I can sleep @ night!!!" May 1, 2026 5.0 Excellent!!! We have had a great relationship with Cove Data Protection for the past three years and will continue to use for as long as they will have us. Pros Ease of use - esp when needing to restore a file. Security of knowing we have a good backup. I can sleep at night. Cons Nothing that I do not like about this product. It provides everything we need for our back up solution. Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Needed a better solution to protect from ransomware. Review Source PT Paul T. Information Technology Specialist Venture Capital & Private Equity Used the software for: 2+ years ### "Would recommend to anyone. Already have!" May 1, 2026 5.0 Overall, our experience has been overwhelmingly positive. Everything just works. Including the O365 backups. Pros The structure of the plans is fairly flexible, which provides a lot of value. Given that our servers range from 100GB to 2TB in disk size, having the units share backup storage space in the cloud is really helpful. Cons Restores seem to be a little cludgey at times. Drilling down can take some effort. Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need. Switched from [Datto SIRIS](https://www.capterra.com/p/148228/Datto/) Cove provides a better product for less cost. Review Source BM Brennan M. Account Manager Information Technology and Services Used the software for: 1-2 years ### "Cove Data Protection Review" April 30, 2026 5.0 It hasn't been bad, things have been working well and it's at a great price point. Overall, we've had success with this product. Pros The best part about Cove is the ease of individual file restoration to the original location. If a file is lost, one simple click will restore it right away. That's a great feature. Cons I don't love that standby images have to be on a Windows 11 machine as opposed to Linux. Other than that, things with the actual product work as expected. Switched from [x360Cloud](https://www.capterra.com/p/185546/Cloudfinder/) Pricing was a big factor in why we made the switch. Review Source JH Jeremy H. Tech Alignment Engineer Information Technology and Services Used the software for: 1-2 years ### "Cove - Backups for peace of mind" May 15, 2026 5.0 Overall, Cove has been great and provides us with peace of mind. Our clients can rest assured that their data is protected from threats and restoration is simple Pros Cove provides the ability to securely store system state and file level backups. We also utilize their backup solution for Cloud services. I restored a Teams channel for a client and the process was smooth Cons The user interface can be confusing the navigate sometimes. It’s not readily apparent how to launch the back up portal. Switched from [Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/) Daryl was clunky and unreliable. Working with users to restore files was a chore Review Source KW Karrie W. Senior Security Engineer Information Technology and Services Used the software for: 1-2 years ### "Great for backups, not so great for restoring" May 1, 2026 4.0 It is a good product for the money and everyone should be performing incremental backups for a variety of reason, not the least of is ransomware. Also with the climate of fires and floods, natural disasters represent a real danger for which backups could be a lifesaver. Pros It has flexible option for how often to make backups, which files to backup or avoid and the ability to create profiles containing both which can be applied to each endpoint. Also, when a backup fails, Cove will retry and generate a HelpDesk ticket in N-able helpdesk informing us of the failed backup. Cons While the backup function is very simple and straightforward, the restore process is complicated and requires a lot of additional knowledge to perform. I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred. Not so good. Review Source GH Granville H. IT Director Financial Services Used the software for: 1-2 years ### "IT Director" May 2, 2026 5.0 I really like the web portal and the automated restores as a self-check to verify data backups. Microsoft 365 Backup Is Straightforward Cove’s M365 backup is: Easy to deploy Does not require local infrastructure Centralized alongside server backups This alone convinces us to use Cove to replace Veeam. Pros The ease and use of the application in setting up server and database backups. What Stands Out Most About Cove 1. Simplicity and Low Operational Overhead Cove is genuinely easy to deploy and manage: Lightweight agent Minimal infrastructure to maintain Clean, centralized web dashboard For teams that don’t want to babysit backup infrastructure, this is Vega‑level gravity reduction. Why this matters: You can protect servers, workstations, and M365 without standing up backup servers, repositories, or databases. Highly Reliable, Incremental‑Forever Backups Cove’s block‑level incremental approach is: Bandwidth‑efficient Resilient on poor connections Stable over long retention windows Once backups are green, they tend to stay green without constant tuning. Cons Looking into how we can setup a local backup appliance that will work with Cove. Cove LSV does work with: Synology QNAP Windows file servers Cove becomes less lovable when: When you need local backups to be authoritative When you need strict on‑prem retention/immutability When you expect local‑only restores to be completely offline Switched from [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Cove was easier to manage our data backups Review Source MF Matthew F. Technician Information Technology and Services Used the software for: 1-2 years ### "Cove Document level backup review" May 11, 2026 5.0 Have been using it for a few years I have no complaints about it. In fact it is very reliable. I have been able to restore any machine I have used it on. We only use the Document level backup feature. Pros It works. You can set it and forget it and the backups will work. It has saved many of our clients from failed hard drives and or crashed operating systems Cons So far no cons. Make sure you understand the program before deploying it for example the backup types it is set to do. Learn how to restore it and test on a device Review Source CD Cory D. Network and Systems Admin Machinery Used the software for: 2+ years ### "Cove is a great solution for server backups, both on prem and in cloud." May 4, 2026 4.0 I do like Cove Data Protection overall. Good value and great customer support. We can backup on prem and cloud data in the same spot. Pros Ease of setup and automated restore testing. We use for our DMZ and cloud server infrastructure. Customer support is top notch. Cons Pulling down of data and files can be slow. The different places for backup and account details can be cumbersome. Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing Cove Data Protection Licensing and ease of use were big factors. Review Source BA Bobby A. Technical Support Information Technology and Services Used the software for: 6-12 months ### "Reliable cloud backup with strong MSP-friendly management" May 14, 2026 5.0 Overall, Cove Data Protection has been a strong backup solution for managed IT environments. It makes it easier to monitor backups, protect important data, and respond quickly when a restore is needed. The platform feels lightweight compared to older backup systems, and the centralized management is one of its biggest strengths. Once configured properly, it gives confidence that client data is being protected without requiring constant hands-on management. Pros Cove Data Protection has been reliable and easy to manage from an MSP perspective. The cloud-first backup approach makes deployment much simpler compared to traditional backup appliances, and the dashboard gives a clear view of backup status across multiple devices and clients. I like that it helps reduce the amount of manual checking needed, while still giving enough detail to quickly identify failed backups, storage usage, and protected systems. The recovery options are also straightforward, which is huge when time matters. Cons The main downside is that there can be a learning curve when first getting familiar with the portal, policies, and restore options. Some settings are not always as obvious as they could be, especially for newer technicians who have not worked with the product before. Reporting and alerting could also be a little more customizable so teams can better match the notifications to their internal workflow. Review Source DB David B. President, Managing Partner Information Services Used the software for: 2+ years ### "Good product, but stubborn issues remain" May 4, 2026 3.0 B- at best. The lack of comprehensive integration with N-Able's flagship RMM is a real let down. Pros It's lightweight both from a system resource and bandwidth standpoint. It's also fairly reliable and doesn't need much babysitting. Cons It is not integrated into RMM/Nsight other than a basic check for status. You can't deploy, edit config, or even see size/scope of the backup. Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. It'd be great if we could setup changes to be pushed when the machine is back online. It's also a hassle to restore data - there should be an opt-in super user mode which should allow restore functions without having to deploy a dedicated client. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.