# Page 4 | Cove Data Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Cove Data Protection the right Managed Service Providers (MSP) solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163343/Backup-and-Recovery/reviews --- Cove Data Protection 4.7 (217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 4 - Reviews of Cove Data Protection ## Showing most helpful reviews Showing 76-100 of 217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BE Benjamin E. Technical Services Manager Information Technology and Services Used the software for: 6-12 months ### "High Expectations Met" April 24, 2025 5.0 We had recommendations from various partners to go and try out Cove, so we were eager to try it out. Once we were onboarded it was very easy to get our customers loaded in. We've been very happy with the product overall, and the items on the roadmap are promising. It's been a good tool to help us standardize our client's backup environments. Pros Ease of use - very simple to onboard customers and devices into Cove Cons Lack of billing integration into other PSA's, including Autotask. Alternatives considered [Datto SaaS Defense](https://www.capterra.com/p/238179/Datto-SaaS-Defense/) Reason for choosing Cove Data Protection Cost, ease of use, flexibility in licensing Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Manageability via the cloud, and overall cost Review Source NH Neil H. Founder and CEO Computer & Network Security Used the software for: 2+ years ### "Most profitable Backup and Disaster Recovery platform available." May 9, 2025 5.0 Excellent product - we have moved almost all customers from a competitive product onto Cove Pros Cove Data protection is ideal for MSPs, it blends a lightweight backup agent, cloud storage, and remote DR site facilities. By far the most profitable backup product we have ever run. Cons some inflexibility on DR site configuration - we would like to have a local and remote but can pick only one DR site recovery target. Switched from [Datto SIRIS](https://www.capterra.com/p/148228/Datto/) Price and profit margin on Cove were far better than Datto Review Source JS James S. Strategic Solutions Consultant Computer & Network Security Used the software for: 1-2 years ### "Strategic Solutions Consultant" April 25, 2025 5.0 We have transitioned many customers from SkyKick, Veeam M365 backup, Veeam B&R, and Azure. Clients love the ease of use, cost, and ability to have validated restores with Ransomware protection. Pros Simplicity and feature set. The cost structure is also very competitive relative to comparable products. Cons Limited support for Linux. I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. Long story, short -- it did not end in success. Switched from [ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)[ConnectWise Cloud Backup](https://www.capterra.com/p/214417/Cloud-Backup/)[Azure Backup](https://www.capterra.com/p/169885/Azure-Backup/)[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Simplicity and cost were the main motivators. Review Source JL Jason L. Manager Computer & Network Security Used the software for: 2+ years ### "Cove backup is useful and easy to use" April 25, 2025 4.0 Cove has helped reduce time needed to setup and manage backups. Pros Cove is easy to setup and use. Covers multiple systems with ease from one panel. Cons Default retention and overall rention policies should be longer. Should add other systems like gsuite. Alternatives considered [Acronis Cyber Backup](https://www.capterra.com/p/10010631/Acronis-Backup-12/) Reason for choosing Cove Data Protection Price and ease of use. Other vendors were not as responsive as nable. Switched from [ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/) Cloud backup was needed to reduce storage overheads. Review Source RW Raymond W. Senior Network Engineer Information Technology and Services Used the software for: 2+ years ### "My Experience using Cove" April 25, 2025 5.0 We have been using it for years and trust it for all of out clients data protection needs. I am very happy with the solution as it just works! Pros the ease of deployment and reliability of the backup solution. Cons When I have had to call support, the first tier person I worked wasn't responsive and didn't get back to me or respond in the timeframe I was told. I felt Ghosted. Had to call back and work with a different tech who was much better and resolved the issue quickly. Review Source BM Bill M. Owner Information Technology and Services Used the software for: 2+ years ### "Good Product and very fast." April 30, 2025 4.0 It is a good product, with lots of features. The speed of backups and restores is very fast. No extra hardware is needed. Pros The simplicity of installation, the speed of restoration of files and folders, and that there is no need for additional equipment. Cons The features are very good and there is nothing that I can say that it is missing. Switched from [Datto SIRIS](https://www.capterra.com/p/148228/Datto/) The need for hardware, price, and hard to restore. Review Source JS Josh S. Field Service Technician Information Technology and Services Used the software for: 1-2 years ### "MSP Friendly Backup Option" May 5, 2025 4.0 Cove backups are easy to use after getting setup. The ability to restore a backup as a VM is fast and easy. Pros Convenient Dashboard to review client PCs and review settings, errors and backup history. Also easy to get to the individual PC backups from the dashboard. The ability to restore a backup as a VM is a huge bonus especially when recovery of a failed device is vital. Cons Running individual backups requires running from "command window" and does not always work. Also would be nice to have a link to KB of errors that are generated from failures on ways to try and resolve. Settings are not overly intuitive and documentation on it would be a help. Ability to rename the installer would be nice. Review Source WS Will S. System Engineer Management Consulting Used the software for: 1-2 years ### "Cove honest review" April 30, 2025 5.0 The overall experience has been extraordinary. Pros Simplicity of deployment, ease of use, and customer support Cons Unable to file level restore to another device. Alternatives considered [Datto SIRIS](https://www.capterra.com/p/148228/Datto/) Reason for choosing Cove Data Protection We are an n-able partner. It was more strategic for us to use Cove. Switched from [Rapid Recovery](https://www.capterra.com/p/174997/Rapid-Recovery/) Functionality, cost, ease of use, backup testing Review Source WK Warren K. Director Information Technology and Services Used the software for: 6-12 months ### "Cove is backup that is easy to use" May 12, 2025 5.0 Good support to get up and running, once installed it largely takes care of itself Pros Easy to install and largely takes care of itself. Set it up and let Cove do your backups Cons Cost is based on data used. This can make it challenging to quote monthly cost for client Switched from [CrashPlan](https://www.capterra.com/p/145112/CrashPlan/) Concerned about support from Crashplan especially in our region Review Source FH Farzad H. Network Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "olid Data Protection That Delivers Peace of Mind" April 24, 2025 5.0 The setup was straightforward, and the cloud-first architecture meant we didn’t have to invest in heavy on-prem infrastructure. Daily backups ran reliably, and the restore process was quick and intuitive when needed Pros appreciated the centralized dashboard for monitoring and managing backups across multiple devices and clients, which saved a lot of time. The fact that it included disaster recovery options and allowed fast recovery from the cloud gave me peace of mind. Overall, it offered a solid mix of performance, ease of use, and value. Cons having more flexible reporting options—like custom templates or automated report delivery—would be a big plus for client communications and internal audits. That said, these were more minor inconveniences than deal-breakers. Review Source AS Ayaz S. System Engineer Information Technology and Services Used the software for: 1-2 years ### "Reliable and Scalable Cloud Backup Solution for MSPs" April 30, 2025 5.0 Overall, Cove Data Protection has been reliable and efficient for managing client backups. It streamlines operations, reduces overhead, and support is responsive. A solid choice for MSPs seeking cloud-first protection. Pros The centralized management, policy-based automation, and reliable cloud backups are what I value most. It simplifies client backup management at scale and reduces on-prem infrastructure and recovery time significantly. Cons Limited local backup options and slower large-scale recovery speeds can be challenging. Reporting customization is also somewhat basic, which makes detailed client-facing reports less flexible than we’d prefer. Review Source CG Christopher G. manager Computer & Network Security Used the software for: 2+ years ### "Very Happy" April 26, 2025 5.0 pretty good overall - could be a better way of changing how much is stored online and deleting it! Pros just works without too much hassle - iI get emails when there are issues. Cons sometimes the back up doesn’t show as working in Rimm - but obviously is doing it ok Switched from [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) functionality & augmented with Rimm - better cost - less clunky to manage- centralised customer management Review Source WW Wade W. CEO Information Technology and Services Used the software for: 2+ years ### "The best solution we've used for our MSP business." April 30, 2025 5.0 Excellent product. Excellent support. Highly recommended. Pros We can trust that Cove Data Protection just works. We've tried almost every other option and have been very happy with Cove. Cons Would be great if Cove supported Proxmox VE. Switched from [SaaSAssure](https://www.capterra.com/p/164325/Asigra/)[NovaBACKUP Managed Backup](https://www.capterra.com/p/214535/NovaBACKUP-Cloud-for-MSPs/) Cost, reliability, integration and support. Review Source MH Marty H. Owner Computer & Network Security Used the software for: 2+ years ### "Couldn't recommend Cove more to anyone looking for a cloud based backup solution" April 24, 2025 5.0 Cove has been a godsend. Being able to see my backups anytime and from anywhere provides incredible peace of mind. Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of knowing you have a working backup. Pros Easy manageability, single pane to view all backups; knowledgeable and responsive support; Ability to test backups is extremely helpful. Cons Regular issue with system state backups failing. Requires a reboot to remedy. Review Source BH Bob H. Owner Information Technology and Services Used the software for: 2+ years ### "Great backup and recovery system with even better support" April 24, 2025 5.0 Pros Ease of use Standby server with screenshot verifications Flexibility to use on-premise backup server or cloud backup only or both Notifications Great support Cons Need ability to schedule screenshot verifications on a different timeline than backup schedule, which will reduce backup server load Alternatives considered [x360Recover](https://www.capterra.com/p/187221/Replibit/) Reason for choosing Cove Data Protection Support, Ease of Use, Similar Cost, Integrates with my other tools Review Source JS Jeffrey S. Project Manager Computer & Network Security Used the software for: 1-2 years ### "Cove Review" April 25, 2025 5.0 I have had a great overall experience with Cove, nothing outside of my one concern. Pros I like being able to include / exclude different folders / files from backups, as well as being able to identify if files have been backed up. Cons Not having a differential / transaction log backup for SQL servers. Review Source JF Jeff F. President Computer & Network Security Used the software for: 2+ years ### "5 year user Thumbs Up" April 26, 2025 5.0 Been on the system for about 5 years now. We have done file restores, bare metal restores, restore testing, email restore, onedrive file restores, etc. All worked perfectly. Pros one pane of glass for backup of PC, Mac, Linux, Microsoft platform. Cons It would be absoutely perfect if it were free.... Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing Cove Data Protection one dashboard for all backups Review Source SB Scott B. Network Engineer Computer & Network Security Used the software for: 2+ years ### "Great product to guarantee a full backup of servers" May 8, 2025 5.0 We use Cove to backup a large number of servers and workstations. I have successfully restored entire servers that were affected by ransomware, doing a bare metal recovery with no problem. Pros The product is simple to use and protects our servers, workstations and client devices by giving a full backup we can restore at anytime from anywhere. Cons Changes in the product environment are sometimes deployed before we know about the changes, but are normally pretty easy to figure out. Review Source AD Alden D. Technical Support Information Services Used the software for: 2+ years ### "Reliable and Simple Cloud Backup Solution" April 24, 2025 5.0 Overall, Cove Data Protection provides a reliable and user-friendly backup solution with strong cloud integration. It's efficient for daily operations, though advanced setups may need some extra effort. Pros Cove Data Protection is easy to use, reliable, cloud-focused, storage-efficient, and backed by responsive support Cons Some advanced features can be limited, and the initial setup may require extra configuration for complex environments. Review Source TB Travis B. Solutions Engineer Information Technology and Services Used the software for: 1-2 years ### "Data Backup Made Easy!" April 30, 2025 5.0 Overall, pricing and ease of use makes Cove a great product for our company and the end users we support. Pros Setting up Cove Data Protection was very easy. The dashboard is very intuitive and simple to see if your backups completed successfully. Cons The documentation for restoring a backup is a bit lacking. Could use a better step by step on how to restore into an Azure environment. Review Source EG Eyal G. Head of Sales Computer Networking Used the software for: 1-2 years ### "Head of sales" April 30, 2025 5.0 My overall experience with Cove Data Protection was positive, with reliable backups and easy restores, though the management console could be more intuitive for complex setups. Pros The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and seamlessly retrieves data with minimal effort. Cons While Cove Data Protection is an exceptional solution, earning a 9/10 for its reliability and ease of use Switched from [MSP360 Connect](https://www.capterra.com/p/171893/MSP360-Connect/) checked other software - there was a bug there Review Source BB Bryar B. Server Technician Computer & Network Security Used the software for: 2+ years ### "Backups you don't have to think about. " April 29, 2025 5.0 Overall, Cove has saved several of our customers the disaster that is data loss. We've been able to have same day recovery because of it and recommend it to everyone. Pros Cove has been one of the most simplest solutions to deploy. We have several customers on it now and it's easy to everything going. Cons I wish they would offer more on prem recovery solutions. It seems that they are making a big push to the cloud environment. Review Source DT Dejan T. Owner Computer & Network Security Used the software for: 1-2 years ### "Easy to use, reliable and works well!" May 20, 2025 4.0 Very good product and easy to use. The price is a little expensive for servers, but works reliably with many ways to manage backups and restores. Pros Great product that works well and is easy to use. Agents are easy to deploy, maintain and monitor from their portal. Cons Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features. Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)[Acronis True Image](https://www.capterra.com/p/234347/Acronis-True-Image/) Reason for choosing Cove Data Protection Easier integration with our RMM system and ease of use. Review Source JC Jim C. President Computer & Network Security Used the software for: 1-2 years ### "Works as expected, cost effective too!" May 5, 2025 5.0 A few years back we took all of our customers using another offsite backup service and brought them to the n-able/cove backup service. Pros Works seamlessly in the background and the reporting is handy. It's also helpful to be able to see the status from within the n-cod portal, quite handy! Cons Nothing really, though I will say that I haven't used it long enough nor have offered the various plans to my customers. No complaints! Switched from [Google Keep](https://www.capterra.com/p/233847/Google-Keep/) Convenience to consolidate the process for my customers into one common dashboard. Review Source WR Wouter R. Engineer Computer & Network Security Used the software for: 2+ years ### "Good product with fair pricing, keeps your customers safe with back-up" April 30, 2025 5.0 Good product, with a fair pricing, our clients are happy with it and we can keep them safe with a back-up of there company data. Pros simple to configure and works as it needs to do. we use is for our clients to back-up 365 data, and we like it! Cons Testing of the restore with microsoft 365 back-up cost extra. It would be a nice thing that this would be an option in basic. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.