# Page 6 | Cove Data Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Cove Data Protection the right Managed Service Providers (MSP) solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163343/Backup-and-Recovery/reviews

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Cove Data Protection

4.7 (217)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 5th, 2026

# Page 6 - Reviews of Cove Data Protection

## Showing most helpful reviews

Showing 126-150 of 217 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JK

Jacob K.  
Engineer  
Utilities  
Used the software for: 2+ years

### "Great Backup Solution"

April 29, 2025

5.0

Used 3 or 4 times with great success. Extremely convenient with archiving as well.

Pros

Simplicity, very easy to use interface that is accessible from anywhere. We also use the rolling password feature which is very handy

Cons

Lack of options for data recovery. Would be great to have the option to have a drive sent out.

Review Source

CB

CHAMSI B.  
IT Manager  
Retail  
Used the software for: 6-12 months

### "Maintained honest cloud-based backup with assured recovery"

April 30, 2025

4.0

Pros

I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and workstations. Since this is designed for cloud delivery, the data is stored off-network which makes it possible to reduce ransomware threats as well.

Cons

A thing that arises here is that backup verification should involve more comprehensive reporting. It was difficult for me to get detailed logs for compliance analysis due to which I had to use another tool for compliance reviews for our internal audits only.

Review Source

AH

Antonio H.  
IT Director  
Hospitality  
Used the software for: 1-2 years

### "Cove Backup and Recovery"

May 9, 2025

5.0

I like the product because it is convenient way to backup personal OneDrive, SharePoint and Office without breaking the bank.

Pros

Fast backup to the cloud. Easy, convenient and pretty fast. I have worked with lots of backup software, but this one is by far the easiest.

Cons

First backup takes forever. Subsequent backups are fast. Initial setup and backup just take a while to complete.

Review Source

DB

Daniel B.  
Account Executive  
Computer & Network Security  
Used the software for: 2+ years

### "Solid business class backup platform"

May 9, 2025

5.0

Positive experience, tends to be consistent with successful backups for customers

Pros

Reliable backup service, offering cloud and local backups to a NAS appliance

Cons

Sometimes difficult to identify reasons for backup failures

Review Source

SH

Simon H.  
Technical Manager  
Information Technology and Services  
Used the software for: 2+ years

### "OK for a budget solution"

April 30, 2025

4.0

Good overall for the price you pay, there are much better products out there but at a much higher cost

Pros

Simplicity, quick to set up and easy to manage. Once set up it runs pretty well.

Cons

Sometimes support a little lacking, backups fail for no apparent reason.

Review Source

wP

wichert P.  
CTO  
Computer Hardware  
Used the software for: 2+ years

### "Value for money and rock solid"

April 25, 2025

4.0

Great product and fast good price, very decent restore speeds from the cloud 500 gigabyte in a hour.

Pros

just always works when setting up properly never did not work. We like the ammount of recovery options

Cons

can't recover last versions of expired backups that can be frustrating sometimes, One version should atleast work for a 6 months or so.

Review Source

CD

Cameron D.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "IPM Developer Review"

April 29, 2025

5.0

Pros

Easy of install, api, UI design, multiple products all in one place. The support is great. Love the product.

Cons

BMR restores can be difficult. No drivers in there as well. Don't like the way profiles work. Could be more streamline.

Review Source

DW

Dirk W.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Cove Data Protection - We wouldn't do without it"

April 29, 2025

5.0

Of all the products we use, this solution in particular requires the least amount of time in terms of monitoring and upkeep. It just works--period!

Pros

This solution is ultra reliable and has worked for us 100% of the time without failure.

Cons

Honestly, I can't say anything negative about this product. We are 100% satisfied and wouldn't dream of switching to another solution--especially because we've had countless opportunity to test real situations (e.g., restores, drive imaging, etc.) and it's worked every time.

Review Source

OA

OMAR A.  
Senior Professor  
Higher Education  
Used the software for: 6-12 months

### "Backing up files on demand from a distributed client base"

April 18, 2025

4.0

Pros

I liked how it allowed me schedule frequent backups without slowing down bandwidth. Cove also provided me with incremental backups which was much cheaper than some other tools I have used in the past. I also found the concept of Isolation of Backup Storage very helpful in mitigating Ransomware threats.

Cons

I did not like one feature which is that there is no way to get more detailed information on the backup success of the system on the historical data available within the console. Using longer-term analytics across different endpoints was not possible without additional operations or data exportation.

Review Source

RO

Richard O.  
CEO  
Computer & Network Security  
Used the software for: Less than 6 months

### "Good experience with Cove"

April 30, 2025

5.0

Overall positive. We're happy moving most of our customers off of Veeam.

Pros

Simplicity, ease of maintenance. The overall website experience is excellent.

Cons

Reporting is sparse and confusing. I'm trying to get historical reports of backup verification and can't figure out how.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Veeam support has become unreachable and obnoxious.

Review Source

MR

Mark R.  
OpsMGR  
Information Technology and Services  
Used the software for: 6-12 months

### "Cove Data Protection for MSPs"

May 9, 2025

5.0

Excellent, works well for our team and technicians to provide service to our clients

Pros

User interface, client management, flexibility and built in data recovery testing

Cons

lack of support for: Google workspace, 3rd party VMware Cloud Director datacenters

Review Source

BC

Bayley C.  
Senior Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Highly Recommended Backup Product"

April 30, 2025

5.0

Great experience so far. It was easy to setup and continues to remain our primary product offering for M365 backup and recovery for our clients.

Pros

It is simple to setup and easy to manage. Great product.

Cons

I have not run into any issues with the product so far.

Switched from

[AvePoint](https://www.capterra.com/p/175671/AvePoint/)

We wanted to find a product that was easier to implement and manage.

Review Source

CS

Christopher S.  
Chief Technology Officer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Chief Technology Officer"

May 5, 2025

4.0

Overall, it is a great solution that has all the same feature as other BDR solution without the equipment expense for each client.

Pros

Simple and easy to understand. Client based backups, no need for centralized servers unless you want one.

Cons

Not much, the only item that was a little foggy and had more information that one person could process was the policy creation. A video guild would be more suiting.

Alternatives considered

[Datto SIRIS](https://www.capterra.com/p/148228/Datto/)

Reason for choosing Cove Data Protection

Cheaper cost of entry than the other solutions. No upfront equipment needs to be in place.

Review Source

MZ

Marcos Z.  
IT Support Specialist  
Media Production  
Used the software for: 6-12 months

### "Offered regularity greatly boosted recovery point goals"

May 5, 2025

5.0

Pros

In my case I found that Cove was built for cloud adoption and that is in line with my preference. The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining our internet connection.

Cons

Sometimes it was time consuming to search for a particular version of a file mainly if the folder contained lots of files.

Review Source

JB

Jonny B.  
Support Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Cove - I'm loving it!"

April 29, 2025

5.0

We have been using Cove Backup for 3 years and love it. We try and get all our business clients to use it for peace of mind.

Pros

so easy to implement and restore data or full system

Cons

no downside, its the best online backup product we have used to date

Alternatives considered

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

Reason for choosing Cove Data Protection

ease of installation and support via reseller

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

cost and MSP management and billing in local currency via reseller.

Review Source

MM

Mackay M.  
Tech  
Information Technology and Services  
Used the software for: Less than 6 months

### "Cove Review"

May 5, 2025

4.0

It has been a good experience so far, I look forward to diving into it more and find all of the interesting things you can do.

Pros

The remote commands and the dashboard views are what I like most about Cove so far.

Cons

The thing I like the least is not being able to do an all customer search for devices.

Switched from

[Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/)

The functionality wasn’t there for the price of Barracuda Backup

Review Source

EV

Ethan V.  
Sr Support Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "Capable Data Protection Service for Devices and Cloud Services"

April 25, 2025

4.0

Overall experience is positive. As a backup solution it is very strong, and it meets our requirements both for physical server/workstation recovery and O365 recovery. They also constantly revise/improve the product, which is important.

Pros

The O365 backup is extremely useful, and that it backs up both Exchange and OneDrive/SharePoint. Also that a copy of the data is inaccessible so that if an incident occurs it's untouchable.

Cons

While the email can be backed up, you need to export it to an active mailbox rather than a PST. It would be better if you could download a PST straight from the software.

Review Source

JD

Jean-francois D.  
System admin  
Information Technology and Services  
Used the software for: 1-2 years

### "Perfect cloud backup "

April 24, 2025

5.0

Awesome quick run great. Tools minutes to have it run at my customer site

Pros

Easy to deploy for servers and office 365. Take minutes to deploy.

Cons

Nothing so far. Or maybeal à bit more detailled logs for investigation

Review Source

RR

Ron R.  
Project Manager  
Security and Investigations  
Used the software for: 6-12 months

### "Project Manager"

April 24, 2025

5.0

Great worked well the company just choose a different software

Pros

I liked the fact that the software was easy to lean and use, for an end user this was important.

Cons

nothing, I liked the software and would keep using it

Review Source

CJ

Clyde J.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product"

April 25, 2025

5.0

Overall experience has been good. No issues except double charged for a server one month as it create new server instance.

Pros

It just works, only errors I’ve had is because server is rebooting during backup. Restores work every time and very fast

Cons

Pricing could be better. It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in the month for the same server.

Review Source

TH

Tim H.  
CEO  
Information Services  
Used the software for: 1-2 years

### "Great product"

April 24, 2025

5.0

Great. It works and we like using it but we use Barracuda for customers that need backup of notes and tasks.

Pros

Like the mangement of the product and the overview of all backup jobs and the view of them and if the failed are ok etc.

Cons

Would like to have more things in Office 365 backed up. Like tasks and notes

Switched from

[Ahsay Offsite Backup Server](https://www.capterra.com/p/60409/Ahsay-Offsite-Backup-Server/)

More benefits in Cove and better protection

Review Source

KP

Karl P.  
Manager of Information Technology  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Cove Data Protection amazing Backup solution"

April 29, 2025

4.0

Overall experience with Cove Data Protection has been great. Any time we have an error on a backup or failed backup support is always helpful to take a look and ensure we are able to get the backups running successfully.

Pros

Ease of use, Dashboard is amazing to see which backups have completed, which are in error, or failed.

Cons

I do not have any cons at the moment about Cove Data Protection

Switched from

[Acronis Cyber Backup](https://www.capterra.com/p/10010631/Acronis-Backup-12/)

Acronis was great, but we have ran into some instances where it would complete a backup, but the backup file would essentially be empty.

Review Source

SB

Shannon B.  
Network Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Cove review"

May 1, 2025

5.0

It has been a good upgrade from our prior backup solution. Expanded capabilities are good for our business.

Pros

Generally easy to use. Works well across most platform and is very straightforward.

Cons

File restore UI on servers is somewhat clunky. If you select the wrong date on the calendar you will need to drill back down on the folder/file you want to restore. I miss the ability to mount an incremental image and copy/pase from file explorer.

Review Source

MH

Mitch H.  
Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Not ideal for Disaster Recovery"

April 24, 2025

3.0

Overall, I am not pleased. This solution is not effective where it matters. Disaster recovery. Though, I could be wrong and didnt program it write

Pros

Simplcity of backing up. It is easy to backup the cloud services and the local devices.

Cons

The fact that there is not an on-premises device that helps with restores. It takes too long, even days to transmit data over the web to the new servers.

Review Source

JK

Jon K.  
Service Manager  
Computer Networking  
Used the software for: 1-2 years

### "Fantastic Backup Product with a great pricepoint."

April 30, 2025

5.0

It's one of those backups that you set and forget. We have many people that have this.

Pros

Easy to use, image based restore. Cheap and works well for our customers.

Cons

Really have no qualms about it. It does everything our customers needs.

Review Source

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