# Page 7 | Cove Data Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Cove Data Protection the right Managed Service Providers (MSP) solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163343/Backup-and-Recovery/reviews

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Cove Data Protection

4.7 (217)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 5th, 2026

# Page 7 - Reviews of Cove Data Protection

## Showing most helpful reviews

Showing 151-175 of 217 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NS

Nathan S.  
Support Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Solid Product"

May 9, 2025

4.0

I would give it a four out of five-star rating. The service is decent. Worst part is probably the high price point per device with somewhat limited storage backup limitations.

Pros

It is easy to use and convenient to manage in our N-able portal. The analytics the service gives are also helpful.

Cons

It is definitely a very manual process to manage. It would be nice if the service was a faster.

Alternatives considered

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

Reason for choosing Cove Data Protection

we are moving away from cove because of the price

Review Source

AA

Ayham A.  
IT Manager  
Construction  
Used the software for: 1-2 years

### "Good products specially with MS 365"

May 2, 2025

5.0

Pros

Easy to manage, easy to backup and restore like it so far

Cons

it is good so far, I am sure in the future they will add more advanced features, but it is doing the job

Review Source

SK

Sean K.  
IT Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Peace of mind, ease of use."

April 24, 2025

5.0

The proof of these things are always with the need to use them, and we have used the full bare bones server restore during an emergency server rebuild, and it worked perfectly - that is all I need to know, to trust this software!

Pros

Simple implementation, for both 365 backups and physical server backups, we had a short demonstration of how to implement, and that is all we needed, which shows the product being very straightforward.

Cons

I would say the price potentially for the server backups, but ultimately I can't really complain as the product really works well.

Alternatives considered

[Livedrive](https://www.capterra.com/p/266844/Livedrive/)

Reason for choosing Cove Data Protection

Far better interface, features, and much more professional to use.

Review Source

MD

Marco D.  
owner  
Computer & Network Security  
Used the software for: 1-2 years

### "Backups and restore without any problems"

May 6, 2025

4.0

good, it just works. I backup MS365 and some servers and there are no problems, if there is its easy to fix or the tool has fixed itself by restarting or trying it again.

Pros

The tool is easy to setup and add new customers, server or Microsoft 365 tenants to is. The dashboards are easy to make.

Cons

Cannot send report on 1 day in the month and i only want to know when its not working. the backup report is send every day.

Review Source

KK

Kris K.  
Owner  
Computer Hardware  
Used the software for: I used a free trial

### "Simple and easy to use"

April 25, 2025

3.0

Very good very simple product to use great for an in user who wants to have some backup protection and data.

Pros

The ease of it. It has a very good in interface it’s just a little too simple for us. We would like a little bit more flexibility.

Cons

The thing we hated the most about it is not having the ability to customize some options Taylor to our needs

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

Reason for choosing Cove Data Protection

Simple and easy use easy interface works very well with in users

Review Source

WV

Winke V.  
IT MANAGER  
Computer Networking  
Used the software for: Less than 6 months

### "Super! Raad de backup zeker aan"

May 6, 2025

4.0

Heel tevreden over de werking van de backup! Zeer makkelijk in gebruik.

Pros

Makkelijk in gebruik! Bij problemen zijn de help artikels zeker een meerwaarde!

Cons

Nog geen mogelijkheid om mails te versturen bij een gelukte backup.

Switched from

[Acronis Cyber Backup](https://www.capterra.com/p/10010631/Acronis-Backup-12/)

Voornamelijk voor de prijs en het gemak van gebruik.

Review Source

EV

Eric V.  
IT Tech  
Information Technology and Services  
Used the software for: 2+ years

### "Great pain-free backup product"

April 24, 2025

5.0

Gives peace of mind that data is fully-protected and available when needed. It's easy to backup all common data types.

Pros

Reliable backups and fast restores. Easy to deploy and manage. Failures are few and far between and reports make any issues quick to address.

Cons

The silent install process takes getting used to and it's possible to install twice accidentally.

Review Source

RC

Royce C.  
Technical Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Outstanding Backup that works!"

May 12, 2025

5.0

I had to use it restore files that a end user deleted that were required for multi-store communication. This saved the client thousands of dollars.

Pros

I was able to do a bare metal restore to replace a SSD hard drive that failed with no warning. Everything restored with no apparent issues.

Cons

I have not found a way to email that the backup fail. However; in all honest I have not taken the time to research emailing failures either.

Switched from

[Acronis Cyber Backup](https://www.capterra.com/p/10010631/Acronis-Backup-12/)

Better pane of glass, and our leadership made a business decision.

Review Source

TB

Tim B.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Quality backup"

May 9, 2025

4.0

It does the job for a reasonable cost. Was able to recover all files after a client got hit by a crypto locker.

Pros

It works - set it and forget it. Data retrieval was pretty smooth.

Cons

Parts of the interface are not the most intuitive. Takes a little bit to find some options.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing Cove Data Protection

Cost and ease of deployment. Less requirements for on site backup infrastructure.

Review Source

SD

Sylvain D.  
Director Of Support Services  
Computer & Network Security  
Used the software for: 1-2 years

### "Robust backup platform"

May 2, 2025

5.0

Smooth and easy to use, we mostly use this product for SAAS solutions. VM backups and restore options are bit convoluted and complex. But still functional.

Pros

Its simple to use -SAAS solution is great. -Data Governance options are good -speed is fantastic

Cons

Some missing features are still in development. server backup/restore solution and live stand-in restore feature is lacking.

Switched from

[Datto SaaS Defense](https://www.capterra.com/p/238179/Datto-SaaS-Defense/)

Poor billing practices. Their billing was not granular enough.

Review Source

MP

Mark P.  
IT  
Computer & Network Security  
Used the software for: 1-2 years

### "Great product"

April 30, 2025

5.0

I have been using the product for quite a few years and have never had an issue.

Pros

I love the product! It has been great for data recovery. Recovery is quick and simple.

Cons

No cons yet! I have found the product easy to use for all of our clients.

Review Source

ER

Elad R.  
It specialists  
Computer & Network Security  
Used the software for: 1-2 years

### "Very good backup solution "

April 26, 2025

5.0

Pros

Easy way to recover emails and files Simple and easy way to add users and send reports to customers

Cons

I actually didn’t find (yet) something that I don’t like or least like about

Review Source

MO

Matt O.  
Technology Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A+ product"

April 24, 2025

5.0

Positive. Super easy to set up and use. Simple restores. Easy to use Office 365 backups also. Nice to be able to backup servers and 365 with the same product

Pros

Ease of use of backup setup and restores. Easy to restore to another location (ESI, Azure, etc). Speed.

Cons

Granular restores where you can select which disks to restore during a full restore operation would be nice.

Alternatives considered

[Veem](https://www.capterra.com/p/234815/Veem/)[Azure Backup](https://www.capterra.com/p/169885/Azure-Backup/)

Reason for choosing Cove Data Protection

RMM integration, ease of use and ease of restores

Review Source

KC

Krunal C.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Cove Review"

April 29, 2025

5.0

Great product Does what it is supposed glad it has retention option now Really like microsoft backup solution

Pros

Really good for backing up microsoft and workstations. We like server solutions too.

Cons

They do not have an option to backup google workspace. So we have to find another vendor for that solution.

Review Source

AW

Abigail W.  
servicedesk engineer  
Information Technology and Services  
Used the software for: 2+ years

### "quality of life improvement could be made"

April 29, 2025

4.0

pretty good overall and it works well just some quality of life improvement could be made

Pros

easy to find individual emails and to navigate

Cons

\> can't recover emails from multiple dates/users at once but have to do it individually > no note/alert saying what can and can be used in fole names when restoring to a folder (such as / as an example)

Review Source

IS

Iain S.  
IT Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Backup Solutuion"

April 24, 2025

5.0

Very positive, didn't take much to get it setup and backups starting

Pros

Powerful, file level backup of Office 365 tenant

Cons

Nothing of note yet found, only positive experiences so far

Alternatives considered

[Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/)

Reason for choosing Cove Data Protection

We currently use Nable - N-Central so having an almost "single pane of glass" along with the ease of use we found during the trial, was a winner for us

Review Source

IB

Igor B.  
Network Technician  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable and Straightforward Backup Solution for M365 and Devices"

April 25, 2025

5.0

Overall, Cove has been a reliable and low-maintenance backup solution. We deployed it as a way to evaluate alternatives and found it to be solid. Scheduling, retention, and restore processes are straightforward.

Pros

Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints. The web interface is intuitive, and setup is quick even for smaller IT teams.

Cons

The licensing model can be a bit confusing at first, especially distinguishing between endpoint and M365 protection. More granular alerting controls would also be helpful.

Review Source

uM

umair M.  
Mobility Team Lead  
Information Services  
Used the software for: 2+ years

### "Cove data protect usage review"

May 5, 2025

4.0

So far its good. the auto testing feature is great and helped us to fulfil one of the ISO27001 requirements

Pros

Ease of use. Node setup is easy and smooth and we haven't ever faced any issue in setting up a new machine. PRofile assignment and backup setup steps are easy to do.

Cons

Complex Recovery process if the node is down. We had a server crash once, and it was a VM machine; we had to build the Hyper V environment to restore the server. I guess the process can be simplified more to provide ease in restoring the comlpete server.

Review Source

JD

Jonas D.  
IT consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Over my expectaions"

April 24, 2025

5.0

Easy to use, get the job done without any fuss. Easy to separate customers and have different settings per customer.

Pros

Very easy to setup and start managing backups

Cons

Nothing so far. The only thing could be concern with how long time it takes to do a restore of a whole server, have not tested that yet.

Switched from

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

To be able to use cloud storage and not my own hardware

Review Source

NB

Nick B.  
Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great working cloud backup solution"

April 29, 2025

5.0

My overall experience using Cove with an MSP has been positive. It adds an additional layer of recovery for our customers and gives us peace of mind.

Pros

The ability to test and quickly restore from backups. Particularly at a file level.

Cons

Some of the server pricing seems a little bit high.

Review Source

AP

Aaron P.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to deploy, effective with minimal intervention"

February 20, 2025

4.0

Good product overall. Straightforward and effective. Nice, easy-to-read dashboard that shows backup status for your endpoints.

Pros

Easy to deploy, reliable, works well with minimal setup or intervention

Cons

Could do with more settings and flexibility, namely a way to limit upload speeds so that backups don't totally saturate a customer's bandwidth. Support was not good - billing issues went on for months with no resolution.

Review Source

SW

Steve W.  
Consultant  
Legal Services  
Used the software for: 6-12 months

### "Cove Data Protection Review"

April 29, 2025

4.0

Positive. My customers and co-workers like it! It has saved time and increased productivity.

Pros

Easy to use. Very intuitive after initial introduction. Tons of features and drill down opportunities.

Cons

A bit of a learning curve to start. Maybe a touch of data overload for some users

Review Source

JM

Joseph M.  
Account Manager  
Management Consulting  
Used the software for: 2+ years

### "Everyone cares about data"

April 24, 2025

5.0

Backing up your data and knowing you did not need an immediate restore

Pros

Ease of setup. Quick install and up and running fast

Cons

Knowing how long it would take the data to restore

Review Source

AO

Alanna O.  
Systems Analyst Trainee  
Information Technology and Services  
Used the software for: Less than 6 months

### "Cove Data Protection Review"

April 25, 2025

5.0

Reliable cloud backup solution with easy setup and smooth daily use.

Pros

Easy cloud backups with fast recovery and simple management tools.

Cons

Limited advanced features and occasional backup verification delays.

Review Source

DS

Dustin S.  
Civil Engineer  
Design  
Used the software for: 1-2 years

### "Back that thing up"

April 25, 2025

3.0

Its worked well for what I need. Never had any issue with the backup themselves.

Pros

The backups are very well organized and easy to manage

Cons

The support staff doesn't seem to know too much. They transfer you all over the place and you get different answers from everyone.

Review Source

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