# Page 8 | Cove Data Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Cove Data Protection the right Managed Service Providers (MSP) solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163343/Backup-and-Recovery/reviews --- Cove Data Protection 4.7 (217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 8 - Reviews of Cove Data Protection ## Showing most helpful reviews Showing 176-200 of 217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DD Derek D. vCIO Computer & Network Security Used the software for: 6-12 months ### "Simple, Reliable Backup That Just Works" May 6, 2025 4.0 Overall, it’s been a solid experience. It’s reliable, easy to manage, and does exactly what we need for client backups without much hassle. Pros I like how easy Cove is to manage. The cloud backups are fast and reliable, and it saves us a ton of time across all our clients. Cons The reporting could be more flexible, and sometimes the interface feels a bit clunky. Nothing major, but there’s room for polish. Review Source NF Nathan F. Systems Administrator Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Positive review" April 29, 2025 5.0 Positive experience overall. Not too complicated, which makes the experience less time consuming and more enjoyable. Pros Quick and easy to use once setup. Integration allows all accounts to connect. Cons A little bit of a learning curve. Once I saw the demo, everything made sense though. Review Source rR richard R. technician two Information Technology and Services Used the software for: Less than 6 months ### "another program" April 29, 2025 3.0 not that much different then other programs. what i mean is that if you're working on multiple items. Pros its automated, unlike other programs this seems to be able to be integrated into windows processes.. Cons slows down system while running. you can use the device it's installed on but does somewhat render it Review Source PG Priti G. Sr. Design Specialist Telecommunications Used the software for: I used a free trial ### "Simple and Reliable Backup Solution" April 29, 2025 5.0 Good overall. It does the job well and support is helpful when needed. Pros Easy to use, reliable backups, and cloud-based so no local storage needed. Cons The reporting features could be more customizable and the interface could look better. Review Source JK Jarrett K. IT Manager Government Administration Used the software for: 6-12 months ### "All-In-All a good backup product" May 2, 2025 4.0 Pros I like the Integration with N-ABLE, Backups just happen passively and automatically in the background Cons I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation Review Source KH Katie H. Account Management Information Technology and Services Used the software for: Less than 6 months ### "Good Stuff!" May 2, 2025 5.0 Pros Ease of setup and pricing is very helpful when trying to onboard clients for backup Cons I don't have anything negative to say about our experience. I am in sales and our tech team tends to deal with all of this. Review Source LM Lydia M. Support Tech Computer & Network Security Used the software for: Less than 6 months ### "Cove Data Protection Revew" April 24, 2025 5.0 Pros They keep you updated about the latest features. They also share videos that let's you know how they are now protecting and helping their users. Cons The cons of any data protection provider are always regarding cost and "stricter" management control. Review Source sS shabbir S. security analyst Information Technology and Services Used the software for: 1-2 years ### "Must recommended flexible and reliable product for SMB or Enterpraise" September 19, 2021 4.0 plays a crucial role in Disaster recovery as we follow strict compliance. Managing Multiple VM servers, backup, encryptions, or restore easily in operations in though a bit worried about its console. Pros It is a next-generation product in backup very flexible and feasible to handle. backup solution's primary use case is to handle multiple products which can be able to support multiple platforms and along with scalability and feasibility in utilization. Cons Console to user roles created like especially admin is not such great in performing actions and Multiple servers handling is also a challenge. Reason for choosing Cove Data Protection Budget, scalability, and excellent for enterprise customers for managing Servers and cloud workloads. Review Source DC Dustin C. Director of IT and Business Development Information Technology and Services Used the software for: 2+ years ### "Cove Data Backup is a set and forget backu product." October 30, 2022 5.0 All in all I am very happy with this product, I am not looking for an alternative for my basic file and folder backup and restoration for our clients Pros Super easy to deploy, doesn't even require a reboot; and you are up and running. Cons Restore is great; but the disaster recovery options are limited.For clients with 100s of thousands of files; restoring files that you are looking for is not searchable from the restore GUI; and the virtual disk can be really slow to index. Alternatives considered [ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Review Source JW Joseph W. Owner Information Technology and Services Used the software for: Less than 6 months ### "Be careful before implementing" April 25, 2023 5.0 Being charged for storage not actually used. My very first backup was a server. Someone had a 5TB external plugged in as I set up the backup. It was then excluded from the backup. It never backed up the external drive, but I was still charged for the storage because it was "selected" for a single day. I explained this to their support team, and their response was, "This is how we charge." I will include screenshots to show.One month after signing up, I get an email notification of a price increase. Then if that was not bad enough, they sprung this,"Oh, you are under contract and can't terminate without a fee." This was NEVER explained to me by ANY of their agents until I tried to leave. These business practices are horrific. Unless you don't care about throwing away money, stay far away.I have never had such a bad taste in my mouth. These kinds of bad business practices were the kind of thing that made me leave Solarwinds. I will never consider doing business with them ever again. Pros It was easy to setup for office 365 and easy to recover items in 365. It was easy to locate and restore files in server backups Cons Difficulty in setting up. No help in setting up. How they charge. Poor customer service Alternatives considered [Acronis Cyber Backup](https://www.capterra.com/p/10010631/Acronis-Backup-12/)[Datto SaaS Defense](https://www.capterra.com/p/238179/Datto-SaaS-Defense/)[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) Reason for choosing Cove Data Protection ease of recovery from Office 365 Switched from [x360Cloud](https://www.capterra.com/p/185546/Cloudfinder/) Axcient could not provide a sort option of search results when trying to recover Office 365 items Review Source RC Russell C. IT Associate Non-Profit Organization Management Used the software for: 6-12 months ### "Cloud backup that works well for Hyper-V or VMWare." November 7, 2023 5.0 Pros Our Hyper-V backups work very well. We get a daily report about each backup with detailed analytics and information. We love the cost and value of the product as well as the peace of mind of having immutable backups off-site. It also allows for a local "Speed vault" so local copies of the backups can be used for quick restores. Cons I misunderstood some of the initial setup of the product and was using it incorrectly. My fault, but support made me aware of the changes I needed to make and now we have it humming right along! Switched from [VM Backup](https://www.capterra.com/p/122717/Hyper-V-Backup/) Needed to move to a cloud product for greater security. Review Source RT Romil T. It helpdesk Education Management Used the software for: 2+ years ### "Easy to use for backups" April 8, 2024 5.0 It takes automatic backups for the mailboxes and files. Also provide error if there is any failure. Its fast, recovers in minutes. Pros This is easy to use. Easy to restore files. Easy to see backup status and other the information. Would recommend it to all. Cons Nothing that I can think of. Just if it has multifactor option with notifications factor, its easy to tap on it and put number. Review Source JG Jaden G. IT Specialist Information Technology and Services Used the software for: 2+ years ### "great product for workstation backups" November 16, 2022 5.0 We use this software for everything from full server restores to single file restores. It always does its job. Pros This product is extremally easy to use. In just a few minutes you can restore a file or folder to a users machine to to a server. Cons Other than it working a bit slow sometimes which it to be expected with a backup software, I do not have any real complaints about it. Review Source RG Ramon G. IT Manager Management Consulting Used the software for: 2+ years ### "Best Backup Software" November 22, 2019 5.0 Overall is being great, a few glitches but support try there best to meet your expectations. Pros Baremetal recovery is amazing it just works. Cons Recent Updates where it does not tell you what is the issue. Alternatives considered [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) Reason for choosing Cove Data Protection There was too much configuration involve in order to get it up and running. Review Source Gary G. Service Team Lead & Dispatcher Computer & Network Security Used the software for: 6-12 months ### "Reliable backups, excellent interface." March 20, 2021 5.0 I've used other backup software in the past and I can say this is the best one I've ever used, hands down. Pros Backups are reliable and easy to implement at any time. You can store multiple weeks or even months of backups at a time, and restoring data when needed is a snap! Cons Getting help from SolarWinds support can take a few days if they're busy; a very good knowledge base is available to all users and can usually resolve most issues, but speaking to an actual engineer for difficult troubleshooting can be difficult to get started. Review Source EP Eli P. Centralized Services Manager Information Technology and Services Used the software for: 2+ years ### "Very solid, but expensive with some restoration hiccups" June 5, 2019 4.0 Overall, I have been happy with the product. The online backup option has decreased the amount of time spent working with clients to connect local backup drives. Support has been very helpful. Pros Overall, Solarwinds Backup just works with little intervention needed. I was skeptical of what was promised by the sales people, but after using it, I was very impressed. The online backup function helps to ensure backups always complete if local hardware is disconnected or failed. Cons I have run into some problems that have delayed restores, but in each instance, support has been able to help restore the device successfully. It would be nice if there was a local only option for backups. The price of the product is higher than other options. Review Source Bob W. Chief Technology Officier Computer Networking Used the software for: 1-2 years ### "Solar Winds Backup reasonable price a the secure backup" November 20, 2018 5.0 Started with the Solarwinds backup and later moved to RMM. Only thing I wish is that I wish it would be easier to move from the Solarwinds backup to the RMM Backup. If you want to move from one ot the other you loos past backups.. so timing is crucial. Pros Once installed it just does the job. Often going several months without any issues in backing up the system. Cons Somewhat difficult to learn, but is logical and the support is good. Review Source KW Kelly W. NOC Manager Information Technology and Services Used the software for: 2+ years ### "N-Central & SolarWinds Backup" December 18, 2019 4.0 Solid file and database backup feature. Versioning is built into the product with customization of schedules and standardization across customer base is excellent. I've used many different products and consider SolarWinds backup to re reliable and dependable. Pros It is fully integrated into N-Central, SolarWinds RMM product. This allows for centralized management from the RMM console and easy templating and monitoring of the backups themselves. Cons When compared to Veeam or other mature products it is lacking in features. However, direct apples to apples comparisons it does a very good job of file level and database level backups. Review Source AB Arjan B. senior engineer Information Technology and Services Used the software for: 1-2 years ### "Solarwinds backup made my life easier" November 13, 2019 4.0 Pros It is easy to setup and maintain and works mostly without any problems. Cons The portal is sometimes down due to maintenance. Reason for choosing Cove Data Protection We were already a Solarwinds (ncentral) user. Switched from [Ahsay Offsite Backup Server](https://www.capterra.com/p/60409/Ahsay-Offsite-Backup-Server/) Ahsay was horror, we want an easy to use product. Review Source BC Brian C. Manager Information Technology and Services Used the software for: 2+ years ### "Simplicity and Trust" November 12, 2019 4.0 Solarwinds set a stand and bar for the industry to match at minimal and best if capable. Pros Simplicity. It just works. Thats a huge plus. Cons Help and how-to sections are a bit flaky to navigate around. Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Ninja is still learning their own product. Solarwind KNOWS theirs. Review Source JR Jacob R. President Computer Hardware Used the software for: 2+ years ### "Great backup software!" December 11, 2019 5.0 It's been great so far! I've recovered several customer files that were inadvertently deleted with very little trouble. Pros It's very reliable, especially the VDR restore tests that you can run on a ESX or HyperV box. I have very little issues with the product after the initial deployment. Cons I wish that the RMM version had as many features as the standalone version. Not having the capability to restore to the cloud would be nice. Review Source Solianny Antonieta F. Analista de sistema/ Asistencia a la Gerencia Used the software for: 1-2 years ### "Complete and reliable backups with powerful additional features. " May 13, 2018 4.0 Practical solution that provides a backup and recovery tool to prevent reconfiguration in the event of system failures. Pros It is very accurate in the creation of copies of the entire computer including user, application and configuration data, as well as the operating system, it allows the planning of common backups and creates rescue media that are necessary in case of incident with the workstations. Cons It has a wide range of configurable options so it is necessary to study your options calmly so that the data backup is reliable and adequate according to each requirement. Review Source AT Andrew T. President & CEO Computer Networking Used the software for: 2+ years ### "Solarwinds Backup" November 20, 2019 5.0 Fantastic product Pros Easy of install and setup, ease of Use, accuracy, recovery option Cons Lack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts Switched from [RBackup](https://www.capterra.com/p/46476/RBackup/) Integrated with N-Central Review Source VR Verified Reviewer Composer Music Used the software for: Less than 6 months ### "Never regretted the change to SolarWinds Backup" March 6, 2021 5.0 I recently made the "big step" to set up an external server for my work. Since then, smaller, non-business optimized cloud services didn't seem to scale up in pricing and protection, so i subscribed to SolarWinds Backup. It obviously has a ton of tools, that i might never need. But since my daily work routine is based on different projects with different customers, it's crucial to have a central storage point, that is easily accessible from everywhere and reliably saves all the steps of editing. Pros With several backup-steps SolarWinds Backup assures a complete protection from dataloss. Data is easily accessible from everywhere and backups are generated automatically and efficiently. The ability to access old versions of backups is especially helpful to never lose progress! Cons I didn't encounter any real problems with this software. The load of functions can be overwhelming, especially with all of the cryptic abbreviations. Honestly though, this is not a real con, but rather my own problem! Review Source VR Verified Reviewer System Engineer/Account Manager Information Technology and Services Used the software for: 2+ years ### "Simple and Easy Backup Tool for MSP's!" October 10, 2018 5.0 Coming from a backup provider where we continually experienced issues both with the product and support, it was a relief to finally not spent an hour or two a day resolving issues and/or working with support. This was defiantly a great solution to move to! Pros We have been using Solarwinds Backup and Recovery for a couple years now. It just works! We like how it is VSS based, very simple to setup and run into very few backup issues. This allows for our backup margins to be high since we simply install it on the devices and sit back and watch it work! The web interface is simple to use and the support has been fantastic. Cons One thing we wish it did is truncate the SQL logs while in Full Recovery mode. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.