--- title: "N-sight RMM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about N-sight RMM Software - reviews, pricing plans, popular comparisons to other Professional Services Automation products and more." source_url: "https://www.capterra.com/p/163344/N-sight/" page_type: "product" language: "en" --- # N-sight RMM Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) N-sight RMM ## What is N-sight RMM? N-able N-sight RMM gives you the tools you need to run your IT business or department without bogging you down in the day-to-day. Simplify your ticket workflow by automatically generating tickets for issues you deem critical. Make service delivery and management a breeze with fast ticketing, easy scheduling, and comprehensive billing. Reduce the time you spend on back-office tasks so you can focus on providing outstanding service. ## What is N-sight RMM used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[IT Management](https://www.capterra.com/it-management-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Recognitions Shortlist Overall rating Based on 201 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 3% Starting price $99 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Managed Service Providers (MSP) / 2026 - Server Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## N-sight RMM alternatives Highest Rated [4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/163344/N-sight/alternatives/) ## FAQs about N-sight RMM Overview ### What problems does N-sight RMM solve? N-sight RMM solves fragmented endpoint management, limited device visibility, and slow onsite support by giving IT teams a single dashboard for monitoring, alerts, patching, scripting, and remote control. MSPs, help desk technicians, and internal IT administrators use it to manage multi-client environments, fix issues faster, and automate routine maintenance. Answer based on 142 reviews Overview ### Which roles and teams benefit most from N-sight RMM? N-sight RMM is most used by IT managers, directors, systems administrators, and support teams that need remote monitoring, patching, and device management across client or internal environments. MSP owners, presidents, and other executives benefit from service visibility, operational standardization, and oversight of technician workloads, security, and response times. Answer based on 201 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is N-sight RMM built for? N-sight RMM is built primarily for small businesses and IT service firms, with 92% of reviewers from small companies and 48% from Information Technology and Services. It also serves managed service providers, IT departments, resellers, and corporate IT teams in Computer and Network Security at 15% and Computer Networking at 6%. Answer based on 201 reviews Features and Usability ### What are the key features of N-sight RMM? N-sight RMM includes core remote monitoring and management tools like server and workstation monitoring, real-time alerts, dashboard views, and patch management. Differentiating features include Take Control remote access, scripting and automation, asset inventory, and integrated endpoint security modules such as antivirus, backup, and vulnerability scanning. Answer based on 65 reviews Pricing ### How much does it cost and what fees or limitations are included? N-sight RMM starts at $99/month for the Basic plan, with pay-per-device pricing, billing, RMM, remote access, and ticketing; a free trial is available. Reviewers often call it cost-effective and straightforward, but some say add-ons can raise monthly bills, billing can be tricky, and pricing changes have caused frustration. Answer based on 55 reviews Integrations ### Which third-party tools and platforms does N-sight RMM integrate with? N-sight RMM integrates with Autotask PSA for asset and service workflow tracking, and supports over 20 integrations across backup, documentation, and security tools. Common examples include ConnectWise PSA, HaloPSA, IT Glue, Hudu, Acronis Cyber Protect Cloud, Huntress, BrightGauge, and Barracuda Backup. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on N-sight RMM? N-sight RMM is generally quick to onboard for technical teams, with straightforward agent deployment and a clean interface that new techs can learn fast. Training is available through live online sessions, webinars, videos, and documentation. Less experienced IT staff may need more time because the volume of information can feel overwhelming at first. Answer based on 19 reviews Getting Started and Support ### What customer support options does N-sight RMM offer, and how do users rate the experience? N-sight RMM offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and easy to reach, especially through live chat and account teams. Still, some report slow resolutions, inconsistent follow-through on complex issues, and difficulty finding certain information. Answer based on 87 reviews Security ### How does N-sight RMM handle data security and access control? N-sight RMM uses two-factor authentication, multiple login options, device admin-password checks for Take Control sessions, web protection, and secure server backup. It also supports security-focused workflows such as MDR and backup and recovery. Some users report frequent logouts, repeated OTP or password prompts, unknown-IP email verification delays, and no SSO support. Answer based on 27 reviews ## Who uses N-sight RMM? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 683 Professional Services Automation reviews Capterra reviewers highlight these as the features buyers care about most when choosing professional services automation software: - **Project Tracking** (**61%** of reviewers rated this feature as critical) - **Project Time Tracking** (**57%**) - **Billing & Invoicing** (**58%**) N-sight RMM includes **Project Time Tracking** and **Billing & Invoicing**, helping teams record billable hours accurately and manage client charges more efficiently. However, it does not include **Project Tracking**. Instead, it offers other features that reviewers also consider important, including **Third-Party Integrations** (**71%**), **Access Controls/Permissions** (**54%**), and **Task Management** (**53%**). These features help businesses connect existing tools, control user access, and organize day-to-day work, allowing teams to maintain visibility and keep service delivery on track. Third-Party Integrations 3.0 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Access Controls/Permissions 4.1 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Remote Access/Control 4.5 (95) 96.84% of 95 reviewers that rated this feature as important or highly important With this capability, you can quickly and securely connect to client machines for support or training. Reviewers appreciate the fast, reliable connections, easy deployment, and integration with Take Control and Passportal, though some mention occasional slowness or disconnections. Server Monitoring 4.3 (88) 93.18% of 88 reviewers that rated this feature as important or highly important N-sight RMM offers robust server monitoring with customizable checks and clear status displays. Users think it’s easy to deploy and configure, provides timely alerts, and supports both Windows and Linux, though some want faster polling intervals and improved PSA integration. Patch Management 4.0 (86) 88.37% of 86 reviewers that rated this feature as important or highly important You benefit from automated patching for Windows and third-party apps, aiding compliance and security. Some users say it’s straightforward and improves reporting, but others mention occasional patch failures, a clunky interface, and limited deployment options. Alerts/Notifications 4.1 (67) 89.55% of 67 reviewers that rated this feature as important or highly important This aspect helps you stay informed with customizable, granular alerts. Some reviewers find the notifications effective and easy to set up, but others report alert overload, false positives, and a need for more default alert customization. N-sight RMM 128 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: This aspect helps you stay informed with customizable, granular alerts. Some reviewers find the notifications effective and easy to set up, but others report alert overload, false positives, and a need for more default alert customization. - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Build Automation: Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment - BYOD Management: Manage and secure access to business data and applications on personal devices. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Change Management: Track and monitor efficient handling of all changes/transitions - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Contract/License Management: Track, store, and access client contracts or licenses - CPU Monitoring: Monitor performance details involving CPU/memory utilization - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Device Management: Maintenance and upkeep of physical and/or virtual devices - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For MSPs: Intended to be used by managed service providers - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - IP Address Monitoring: Monitor the IP addresses of the incoming traffic - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Analysis: Run tests on a network to find the root cause of network issues - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Resource Management: Monitor and manage resource utilization for network infrastructure - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Network Wide Management: The ability to manage all patches within a network - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Patch Management: You benefit from automated patching for Windows and third-party apps, aiding compliance and security. Some users say it’s straightforward and improves reporting, but others mention occasional patch failures, a clunky interface, and limited deployment options. - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Analytics: Predict future data based on historical data sets - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Project Time Tracking: Measure time to completion or hours worked for projects - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location - Remote Access/Control: With this capability, you can quickly and securely connect to client machines for support or training. Reviewers appreciate the fast, reliable connections, easy deployment, and integration with Take Control and Passportal, though some mention occasional slowness or disconnections. - Remote Monitoring & Management: It gives you reliable oversight and management of remote endpoints. Reviewers indicate it’s easy to use, supports large-scale environments, and streamlines support, but some wish for deeper switch monitoring and more frequent polling options. - Remote Update/Installation: Deploy updates or install new software remotely - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Login: At least a username and password is required to access the system - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: N-sight RMM offers robust server monitoring with customizable checks and clear status displays. Users think it’s easy to deploy and configure, provides timely alerts, and supports both Windows and Linux, though some want faster polling intervals and improved PSA integration. - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Timesheet Management: Track the amount of time spent on a job or task - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (201) 4.3 Based on 201 reviews ## Pricing Value for money 4.1 (191) Free Trial [View pricing plan details](https://www.capterra.com/p/163344/N-sight/pricing/) Basic $99.00 Other,Per Month It includes: - Remote Access - TIcketing - Billing - RMM Value for money 4.1 (191) 4.1 Based on 191 reviews ## Integrations [ Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/)[ Auvik](https://www.capterra.com/p/145245/Auvik/)[ ThreatLocker](https://www.capterra.com/p/195434/ThreatLocker-Control/)[ Passportal](https://www.capterra.com/p/187345/Passportal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (190) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (190) 4.0 Based on 190 reviews ## User reviews Overall rating 4.3 Based on 201 reviews Filter by rating 5(93) 4(88) 3(13) 2(1) 1(6) Mentioned topic Sorted by most recent KW Karrie W. Senior Security Engineer Computer & Network Security ### "RMM is a great product for MSSPs to bring all their endpoints together in one place for monitoring and management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2026 I spend every day in RMM, watching over our endpoints. I have to admit, I hope for SentinelOne to tell me there is an alert waiting so I have something "fun" to work on. RMM is like the house where all the endpoints live and I am the guardian watching over all the endpoints who live inside keeping them safe with theh help of S1 or Web Protection and the other tools available in RMM. Pros It has everything you need to monitor all your endpoints in one easy to use portal. It offers many addons as well to create a complete package for any MSSP to offer complete coverage to their clients. Cons When applying our company branding, it does not look very good. I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was not happy with how it looked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK August K. Managed services Engineer Information Technology and Services ### "Reliable RMM Tool That Makes Remote Management Easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 27, 2026 My overall experience with N-sight RMM has been very positive. It has made my job easier by giving us better visibility and control over our managed endpoints. Pros N-sight RMM gives us strong control over managed devices and makes it easy to run scripts, monitor systems, and handle issues remotely. Cons Support can be difficult to work with at times, and resolution can occasionally take longer than expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Pam G. Service Desk Computer & Network Security ### "Awesome tool for customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 27, 2026 It has been a great experience using N-sight RMM in my workplace and my customers are happy that the help desk team is able to readily remote in. Pros I liked how intuitive the navigation of the main hub of RMM. You can clearly see where your clients are and you are able to see the different sites and use the tabs for servers and workstations. I also like the patch management and they allow you to create different templates. My clients like how easy RMM makes it for customer support. Cons There is a bit of a learning curve when it comes to setting up the clients, sites, and patch management and other fine tuning features for your organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nick B. Systems Engineer Information Technology and Services ### "Very useful monitoring and remote management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity. The alerting and reporting is extremely helpful, and the remote management makes supporting customers so much easier. Pros I love the 24/7 monitoring and alerts, the ability to see all devices in a single pane of glass, always being kept informed of our environment health. A good value for the cost, with remote management and many tools included. Patch management is a breeze and can be scheduled. Customer support is responsive and helpful. Cons It is difficult to find something I dislike about N-sight. It would be nice to be able to adjust the GUI a little more. Also I would really love a dark mode feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Daniel G. Helpdesk Engineer Information Technology and Services ### "Easy Setup/ Great Tools!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2026 Overall it was a great experience. Setup was very easy, software is effective/affordable, and has great tools. The customer support is top notch. With an easily-accessible live support line. Pros Easy remote access with great tools! The file transfer utility is an absolute must-have. Relatively easy setup too. Cons The UI could be a little better. Symbols/characters are a little difficult to learn. That’s if I’m being nit-picky though. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) Reasons for choosing N-sight RMM Cost effective, tools were great. Support is great too! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Information Technology and Services ### "Positive Experience with N-Sight RMM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 15, 2026 Overall, I had a positive experience with N-Sight RMM. Presently, I am working with a different RMM and it is not as easy, but it has less limitations. Pros It was easy to use and install agents on client computers. Its ease of use was because it had a lot of pre-defined features. I liked that. Cons It was pretty expensive and it was limited to what it could do. The same things that made it easier to use limited its use. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reasons for choosing N-sight RMM They had a better startup cost. I was afforded several months at reduced cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jeff S. President Information Technology and Services ### "N-Sight RMM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 8, 2026 Pros Easy to use, which is nice. Good to have many things together in one platform. I would recommend to others. Cons Doesn't fully integrate with other products which is annoying, but I get used to it. Not a deal breaker Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sean O. Director Information Technology and Services ### "Living with N-Sight, knowing new stuff is coming!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 10, 2025 Overall, I find the product to be a very good fit for my business. Having compared it to several others out there, we settled on N-Sight for the effectiveness of the product, ease of use, and value for money. The latest "Inform" event gave good "insight" (pun intended) into what new improvements are coming and they will be most welcome, particularly the ability to remediate vulnerabilities from within that module! Game changer!! Pros The interface is easy to use, and we were able to become productive very quickly. True multi-tenancy capability makes it easy to segregate customers. The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer on), and is logical and informative. The new "Assets" module and the new "Vulnerabilities" module add to the information flow. The reporting is efficient enough with the usual sorts of reports being available. Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired. Cons The new "Vulernabilities" module is only able to show any systems with vulnerabilities at the moment. It will be much more useful once you can remediate from there. Two things are still lacking, though. Firstly, there is no ability to run a separate "NOC View" window (the current "Wall Chart" is an attempt at one but is lacking. It works, but is poor. The second is that patching, though functional, is still a little cumbersome compared to some of the other products. It's a little annoying but does not diminish the overall value of the product. Custom Branding is still something I have not been able to get right. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Better multi-tenancy, nicer dashboard and overall ease of use (although the actual patching within Endpoint Central is less cumbersome, in my view) Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/) [Atera](https://www.capterra.com/p/144309/Atera/) [N-central](https://www.capterra.com/p/13803/N-central/) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing N-sight RMM feature for feature, the N-Sight suited our business needs better and was a more cost-effective option. N-Central and NinjaOne were very close to being chosen, but in the end, the value proposition of N-Sight for our needs won out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Phil D. Director Information Technology and Services ### "Very easy to use RMM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2025 Our Account manager is very helpful and responsive. We also have access to a dedicated customer success manager who we can book meetings with to review our N-Sight portal and advice were we can improve / automate Pros Easy to navigate Dashboard makes it very easy to see what devices and checks are failing, meaning we can keep onto of our clients devices Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts) Very easy to deploy by either group policies or building an Intune package. Support is very quick to respond with the livechat and we also have access to our own customer success manager who you can book meetings with to go through any more advanced features / setups. Cons We have had issues with patch management failing to install updates and having to manually push the updates again (But this maybe more on the windows devices end) Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) We wanted something that integrated with our other tools better (Backup, password manager etc) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Christopher S. CTO Information Technology and Services ### "N-Sight bundle is a great way to get started." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 6, 2025 I am ok with the support. Everything seems to work just fine for what it is. Customer support is good and they are constantly offering training sessions and tools to help make the platform easy to understand. Pros It is a simple turnkey solution for starting MSPs. It comes with an rmm, a basic crm, and take control for those clients not in your rmm. Cons It is limited on the crm side of the house. Msp manager could use some work to be great not just good. Switched from [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) It was the cost and ease of use for our company. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reasons for choosing N-sight RMM It was the cost and the fact that i recieved all 3 tools and 100 licenses in the package. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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