--- title: "N-sight RMM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is N-sight RMM the right Remote Monitoring and Management solution for you? Explore 202 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163344/N-sight/reviews/" page_type: "reviews" language: "en" --- N-sight RMM 4.3 (202) [View alternatives](https://www.capterra.com/p/163344/N-sight/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of N-sight RMM Ease of use 4.3 Customer Service 4.0 ## Pros and Cons in Reviews NB Nick B Systems EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity.“ May 22, 2026 KW Karrie W Senior Security EngineerComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was not happy with how it looked.“ July 2, 2026 AK August K Managed services EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “N-sight RMM gives us strong control over managed devices and makes it easy to run scripts, monitor systems, and handle issues remotely.“ May 27, 2026 SV Sebastian V IT-ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i do not experience often with other remote software (This is still the case after switching between N-able remote servers and local peer-to-peer server choice.“ April 24, 2025 TR Thane R DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems, and streamline routine maintenance tasks.“ May 12, 2025 SV Sebastian V IT-ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent to navigate and it feels old, yet powerful if you look at functionality.“ April 24, 2025 PD Phil D DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts)“ June 16, 2025 CF Chris F Restaurant Systems EngineerFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is very difficult due to confusing package dependencies.“ May 5, 2025 ## Showing most helpful reviews Showing 1-25 of 202 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Swetha C. Program Manager Automotive Used the software for: 2+ years ### "Good Visibility and Device Management in One Place" August 21, 2026 5.0 Pros I liked being able to monitor devices and manage different IT activities from one place. The dashboard gives a useful overview of device status and alerts, which makes it easier to identify issues that need attention. The reporting and inventory features were also helpful for keeping track of systems without relying on separate tools. Cons The platform took some time to learn, especially when setting up monitoring policies and getting familiar with all the available features. Some of the menus and reporting options could be more intuitive, and finding a specific setting was not always straightforward. Review Source VR Verified Reviewer Owner Information Technology and Services Used the software for: 2+ years ### "Positive Experience with N-Sight RMM" May 15, 2026 4.0 Overall, I had a positive experience with N-Sight RMM. Presently, I am working with a different RMM and it is not as easy, but it has less limitations. Pros It was easy to use and install agents on client computers. Its ease of use was because it had a lot of pre-defined features. I liked that. Cons It was pretty expensive and it was limited to what it could do. The same things that made it easier to use limited its use. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing N-sight RMM They had a better startup cost. I was afforded several months at reduced cost. Review Source KS Kevin S. Senior Network Engineer Computer Networking Used the software for: 2+ years ### "Usable dashboard that is always getting better" April 25, 2025 3.0 My overall feeling is that there are probably better products out there, however the time and money to switch over is impractical. So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and opinions and are always working towards making their product better for us. I have no doubt that with time this will be a very useful product and overall we are happy with them. Pros I love that they are always improving their products and offer a comprehensive suite of applications. The installation of the package is pretty straightforward and quick and once added to the dashboard it gives you good insight for maintenance and options to remote in or run custom automation. Cons Theres a pretty steep learning curve and certain actions are often difficult to find and/or modify. The integrated patch management is really bad and theyve yet to roll out a fix for the fact that it actually blocks automatic windows updates and forces them to be done through the console manually for every client device. The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main console. Sometimes the agent install just doesnt work despite installing properly and giving now feedback as to an error. Automation is convoluted to configure and deploy but they do have one of the best customer service teams I've dealt with Review Source DG Daniel G. Helpdesk Engineer Information Technology and Services Used the software for: Less than 6 months ### "Easy Setup/ Great Tools!" May 18, 2026 5.0 Overall it was a great experience. Setup was very easy, software is effective/affordable, and has great tools. The customer support is top notch. With an easily-accessible live support line. Pros Easy remote access with great tools! The file transfer utility is an absolute must-have. Relatively easy setup too. Cons The UI could be a little better. Symbols/characters are a little difficult to learn. That’s if I’m being nit-picky though. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) Reason for choosing N-sight RMM Cost effective, tools were great. Support is great too! Review Source Sean O. Director Information Technology and Services Used the software for: 1-2 years ### "Living with N-Sight, knowing new stuff is coming!" August 10, 2025 4.0 Overall, I find the product to be a very good fit for my business. Having compared it to several others out there, we settled on N-Sight for the effectiveness of the product, ease of use, and value for money. The latest "Inform" event gave good "insight" (pun intended) into what new improvements are coming and they will be most welcome, particularly the ability to remediate vulnerabilities from within that module! Game changer!! Pros The interface is easy to use, and we were able to become productive very quickly. True multi-tenancy capability makes it easy to segregate customers. The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer on), and is logical and informative. The new "Assets" module and the new "Vulnerabilities" module add to the information flow. The reporting is efficient enough with the usual sorts of reports being available. Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired. Cons The new "Vulernabilities" module is only able to show any systems with vulnerabilities at the moment. It will be much more useful once you can remediate from there. Two things are still lacking, though. Firstly, there is no ability to run a separate "NOC View" window (the current "Wall Chart" is an attempt at one but is lacking. It works, but is poor. The second is that patching, though functional, is still a little cumbersome compared to some of the other products. It's a little annoying but does not diminish the overall value of the product. Custom Branding is still something I have not been able to get right. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/)[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[N-central](https://www.capterra.com/p/13803/N-central/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM feature for feature, the N-Sight suited our business needs better and was a more cost-effective option. N-Central and NinjaOne were very close to being chosen, but in the end, the value proposition of N-Sight for our needs won out. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Better multi-tenancy, nicer dashboard and overall ease of use (although the actual patching within Endpoint Central is less cumbersome, in my view) Review Source PD Phil D. Director Information Technology and Services Used the software for: 2+ years ### "Very easy to use RMM" June 16, 2025 5.0 Our Account manager is very helpful and responsive. We also have access to a dedicated customer success manager who we can book meetings with to review our N-Sight portal and advice were we can improve / automate Pros Easy to navigate Dashboard makes it very easy to see what devices and checks are failing, meaning we can keep onto of our clients devices Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts) Very easy to deploy by either group policies or building an Intune package. Support is very quick to respond with the livechat and we also have access to our own customer success manager who you can book meetings with to go through any more advanced features / setups. Cons We have had issues with patch management failing to install updates and having to manually push the updates again (But this maybe more on the windows devices end) Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) We wanted something that integrated with our other tools better (Backup, password manager etc) Review Source HL Hank L. Founder and Managing Partner Financial Services Used the software for: 2+ years ### "N-Sight RMM review by HLE Computer Consulting" April 29, 2025 4.0 For the most part it has been a positive experience working inside N-Sight RMM. It was easier to work with and a lot less maintenance, Pros The Visualization. The look and feel of the North, South, and West Panes give a great visual queue and segmentation Cons Limited even for small MSP. Tasks should be able to be set on a scheduled basis. The infrastructure is there as shown by how the Reboot - - >Later allows for date and time entries Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM Familiar Support Team and other tools were being used from N-Able Switched from [N-central](https://www.capterra.com/p/13803/N-central/) Need to be less involved with equipment Maintenance and more focused on the services being provided to Clients Review Source CF Chris F. Restaurant Systems Engineer Food & Beverages Used the software for: 1-2 years ### "A solid product that covers the essentials but could use some polish" May 5, 2025 4.0 Product excels when used primary for inventory and remote-control management of Windows PCs. Apple support is respectable, though requires a fair amount of interaction to get all the components squared away which is unfortunately typical for MacOS integrations. Price is very reasonable and support has been good. Pros N-sight offers straight-forward ability to manage multiple machines with excellent reporting and inventory capabilities. I like the integrated SentinelOne EDR and licensing is fairly priced. Customizing scripts is quite easy, and onboarding support was fantastic. Cons Remote control tool can be clunky, especially when connecting to multiple screens or over slow connections. Mobile apps require frequent reinstallation and are not polished - they feel like sub-standard ports of the web-based portal. Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is very difficult due to confusing package dependencies. Alternatives considered [FixMe.IT](https://www.capterra.com/p/151861/FixMe-IT/)[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Reason for choosing N-sight RMM Better value for all the capabilities required. Review Source BH Brian H. Director of IT and Cybersecurity Insurance Used the software for: 2+ years ### "Small internal IT" May 5, 2025 4.0 I have been pleased with it so far. I used it at an MSP I operated and now in a small, distributed enterprise as internal IT. Pros I like you are continuing to add new features and improving quality of life. Take Control is fantastic and the ability to open monitors in additional windows if wonderful. Cons Pushing out scripts and software is sometimes challenging and unreliable. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM I was already familiar with N-sight. NinjaOne required a higher minimum license count to get started. Review Source TG Tony G. CIO Computer & Network Security Used the software for: 1-2 years ### "N-Able Review from GTS" May 5, 2025 4.0 Mostly Positive, but some issues with the billing department and the constantly changing account reps. Pros Ease of use and time required to introduce new techs to the RMM & Cove is minimal. Cons patching & automated scripting can be challenging. Patching - scheduling works pretty well, missed patches can go unnoticed when the setting for patching is report only. Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. Wish the scripting could have a better library of prebuilt scripts (the cookbook scripts are hit or miss) that tech could use. Also, a while back, we signed up for MSP Manager. Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd been on the system for about 18months and were under contract. After re-enabling MSP Manager, about 1 month later the account "expired" again, even though we were not on a trial and our implementation had been adopted had a lot of customer info entered. After restoring the account the 1st time, we lost a lot of information, so we were slowly reentering it. Then about 1 month ago, the account "Expired" again. So now we are on Connectwise PSA. The MSP Manager subscription getting canceled 4 times, leaving us without access to critical customer info, Loss of customer info, and wasting so much of our time our only choice was abandoning this product. This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup could just be "turned off" without notice. Also, we've had some success when reaching out to our account rep, but for the most part, but seems like to only discussions we have with them now is the introductory call when a new rep is assigned our account, then mostly silence, that is unless they want me to sell me a trial of a new product. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM Most either lacked features, or required a multi-year contracts with large upfront cost. Review Source BK Bill K. Director Management Consulting Used the software for: 1-2 years ### "Core to our MSP Business" April 24, 2025 4.0 Pretty good Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell Pros Remote control in the background, tasks to deploy software Cleanup tools, monitoring of discs and memory Cons Software installs can be painful , support post issues with Bitdefender has been poor tbh, reoccurring issue with patch management Alternatives considered [DADO](https://www.capterra.com/p/266145/DADO/)[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing N-sight RMM Again the bundle option really helped tip to nsight Switched from [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Features and price, the bundel MSP starter Review Source JH Jason H. CEO Information Technology and Services Used the software for: 2+ years ### "Love this tool!" May 9, 2025 5.0 Overall it's been fantastic, couldn't run the business without this tool! Pros The support team, and the willingness to assist whenever we need customization is huge. Additionally, all of the Integrations working seamlessly in a single pane of glass is huge for us, it enables us to scale quickly and react even faster. Cons Some of the SNMP automations are tough to deal with, it would be better if there were more readily available documentation and wizards to help create these. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) Reason for choosing N-sight RMM After the demonstration it just seemed the most intuitive and easy to use. Plus the fact that they have amazing support and they even step into the realm of Business Development with multiple resources. Review Source JL James L. President Computer & Network Security Used the software for: 2+ years ### "Long-time N-Able Customer" April 24, 2025 4.0 We have been with N-Able for a long time. The quality of the basics is very important to us. We do feel heard by N-Able and appreciate our Account Manager and team's willingness to help. Pros Dashboard is easy to follow and use. Easy to deploy. Cons Integrations have been poor with Cove and Sentinel One. Support is hit or miss. Move to the license commitment model is a big negative for us. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM At the time - price and the ability to grow into the product. The above is not accurate but needed to enter something. Back in 2008 we looked at a Dell product along with GFI. Review Source DR Dustin R. CEO Management Consulting Used the software for: 6-12 months ### "Remote monitoring and management " May 12, 2025 4.0 Good. I use it to support about two hundred machines and overall it works for me and my IT business. Very good support if needed. Pros Easy to use and simply to deploy. Good for patching. Scripting is possible too and there is a library of many scripts. Cons Not browser based. Have to install desktop app for support. Unlike other RMM tools I have used it loses connectivity. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Reason for choosing N-sight RMM Pricing and ease of use. I found it much less cumbersome. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) EDR integration and pricing and the contract was good. Review Source WM Wouter M. It consultant Computer Networking Used the software for: 1-2 years ### "Overall, a good product, but the qeustions can be slow at times" April 30, 2025 4.0 Overall, it's a good product, the support is okay. but my personal account manager changed quickly and was slow to respond. Maybe I just had bad luck." Pros Nice overall dashboard and great all-in-one starting price. The remote tool works very well, and it’s updated almost every month to improve functionality. Cons They count they higest of your licese of the compleet month. Gemiddeld of betalen wat je exact gebruikt kijkt ne eerlijker Alternatives considered [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM At the it has only mac mda en really nice Dashboard Review Source NB Nick B. Systems Engineer Information Technology and Services Used the software for: 2+ years ### "Very useful monitoring and remote management" May 22, 2026 5.0 N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity. The alerting and reporting is extremely helpful, and the remote management makes supporting customers so much easier. Pros I love the 24/7 monitoring and alerts, the ability to see all devices in a single pane of glass, always being kept informed of our environment health. A good value for the cost, with remote management and many tools included. Patch management is a breeze and can be scheduled. Customer support is responsive and helpful. Cons It is difficult to find something I dislike about N-sight. It would be nice to be able to adjust the GUI a little more. Also I would really love a dark mode feature. Review Source TR Thane R. Director Information Technology and Services Used the software for: 2+ years ### "Efficient and Reliable Tool for Managed Service Providers" May 12, 2025 5.0 We've been using N-able N-sight in our MSP business for some time now, and it's proven to be a reliable and effective solution for managing all of our clients’ devices from a single platform. The interface is intuitive, and the remote monitoring and management features give us excellent visibility into the health and status of every endpoint. The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems, and streamline routine maintenance tasks. Remote access is quick and stable, saving our technicians a lot of time when supporting clients. Overall, N-sight has become an integral part of how we deliver services to our clients. It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base. Highly recommended for MSPs looking for a dependable RMM solution. Pros N-sight brings together monitoring, alerting, and remote support in one platform. It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort. Remote access is fast and reliable, which is essential for delivering responsive support. Cons The reporting features could be more flexible and visually polished for client-facing use. Some customisation options feel a bit limited, and initial setup can take time to tailor the system to your workflows. Review Source MF Mike F. Owner Information Technology and Services Used the software for: 2+ years ### "A solid and effective tool with some features needing a refresh" April 24, 2025 4.0 Overall we have had good experience over many years. There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and price increases coupled with very minimal product enhancements, we are less pleased than in past years overall. Pros N-Sight is pretty easy to jump in and use. It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. I like the document backup feature which can be deployed with the simple click of a button and at modest cost. For PC and server monitoring, it has been effective and reliable. Cons The reports - such as the client inventory report have not been updated in the last 10+ years. They look dated and are essentially unpresentable to customers. We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. Support is fine for easy stuff. But can drag out for weeks on more challenging issues. The remote access tool is functional, but lacks features that others have, and is not great with screen resolution changes. We also find ourselves needing a network security monitoring/ assessment tool that N-able does not have - forcing us to find another source for that. Review Source DW Daniel W. General Partner Computer & Network Security Used the software for: 1-2 years ### "Great Interoperability in the Stack" May 2, 2025 5.0 I've had a lot of success with the product and have been able to manage my customers well with N-Able's products, including N-sight. Pros I like the large integrations offered. The product stack works very well together. Cons There are some customizations that are little clunky and the interface is a little dated. Review Source HL Heath L. Helpdesk Engineer Information Technology and Services Used the software for: 2+ years ### "Only Real Complaint is Randomly Kicking Me Out of My RMM Dashboard!" May 2, 2025 4.0 Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools available to be fairly intuitive and extremely convenient (when they're working properly and NOT logging me out randomly) Pros As an IT provider, we have to stay on top of our customers' assets and issues. RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers. Cons Speaking strictly from my personal experience, the one flaw I've found that is the most inconvenient/annoying/inefficient is that my Remote Management Dashboard randomly logs me out of the site (it did so as I was working on this review), and it is exceedingly frustrating when I'm trying to help a customer but I'm having to jump through hoops for several minutes to do all my MFA and logins to get all my services back up on my screen. I'd love to see this corrected going forward. Review Source JB Joe B. Technical Director Information Technology and Services Used the software for: 2+ years ### "Do more in less time" April 24, 2025 5.0 N-Sight empowers us as an MSP, to properly monitor and maintain the servers and workstations that we support. It means we can provide a proactive rather than reactive service to our customers. Pros N-Sight enables our engineers to do more, in less time. The platform has regular updates and is well maintained. Cons It's difficult to pick anything I don't like about the platform. If anything, I would say that network monitoring needs a little improvement. Review Source NM Nat M. Senior Field technician Information Technology and Services Used the software for: 2+ years ### "Decent MSP" April 24, 2025 4.0 Mostly good. It has been a very helpful tool to manage many different client workstations and servers. Pros Ease of management, remote access tools are very good. It's quick to see if something is wrong or checks are failing on any workstation. Cons Some information is not easy to find in the interface. I have written many scripts to push out to computers, and there are inconsistent results with running on a schedule. Review Source DL David L. Managing Member Computer Software Used the software for: 2+ years ### "Cost Effective RMM Solution" May 6, 2025 4.0 Good support and very responsive. My support needs were always handled in a very timely manner when needed. Pros The take control client is good and consistently reliable. The agent is easy to setup and reasonably reliable. Cons The remote agent isn't always as reliable on client workstations as one would like. Mac support takes a little work and requires customer to do advanced work which they are not always comfortable with. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) Reason for choosing N-sight RMM Quick and easy setup of agent and customers. Review Source JF Jordan F. Technical Analyst Information Technology and Services Used the software for: 1-2 years ### "Get Pricing and Call Support" May 12, 2025 5.0 When i call it's really quick and concern is solve pretty quick. Information is good. Pros Ease of user. the platform is design to be easy to use. things are quick to access, but some advance feature need to be easier to use Something or have limitation like sefl-heal in N-sight. Cons Cannot see all base pricing and commitment. i understand the need to contact rep, but can i see a basic price to know if it make sense for me? Review Source JY Jim Y. Tier Three Tech Specialist Information Technology and Services Used the software for: 2+ years ### "N-Sight is fantastic." April 24, 2025 5.0 Pros I love the interface & the ease of use as well as the ability to manage all our clients on a single platform. Cons Honestly my biggest concern with N-Sight is how often I get logged off & have to pull out my phone to get another 2FA code. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.