--- title: "N-sight RMM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is N-sight RMM the right Remote Monitoring and Management solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163344/N-sight/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- N-sight RMM 4.3 (203) [View alternatives](https://www.capterra.com/p/163344/N-sight/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of N-sight RMM Ease of use 4.3 Customer Service 4.0 ## Pros and Cons in Reviews NB Nick B Systems EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity.“ May 22, 2026 KW Karrie W Senior Security EngineerComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was not happy with how it looked.“ July 2, 2026 AK August K Managed services EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “N-sight RMM gives us strong control over managed devices and makes it easy to run scripts, monitor systems, and handle issues remotely.“ May 27, 2026 SV Sebastian V IT-ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i do not experience often with other remote software (This is still the case after switching between N-able remote servers and local peer-to-peer server choice.“ April 24, 2025 TR Thane R DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems, and streamline routine maintenance tasks.“ May 12, 2025 SV Sebastian V IT-ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent to navigate and it feels old, yet powerful if you look at functionality.“ April 24, 2025 PD Phil D DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts)“ June 16, 2025 CF Chris F Restaurant Systems EngineerFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is very difficult due to confusing package dependencies.“ May 5, 2025 ## Showing most helpful reviews Showing 1-25 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shipra S. Information Technology Auditor Information Technology and Services Used the software for: 1-2 years ### "N-sight RMM: IT Auditor Powerful Asset Visibility and Reporting." September 15, 2026 5.0 We value N-sight RMM for it's substantial addition in our IT management process. While the learning curve may be steep, it is a great auditing system due to its reliability for tracking inventory and abiding by policies. It offers a high ROI and gives central control to keep your IT environment secure and compliant. Pros The automated inventory management and detailed reporting options of N-sight RMM is priceless. It provides powerful and effective endpoint compliance visibility and aids in streamlining patch management processes—a valuable combination that delivers excellent value for money. The dashboard is user friendly, and allows users to keep an eye on network resources as well as maintain strong security positions. Cons Although the service is usable, customer service in periods of peak use may be slow and hold up critical troubleshooting. Lastly, although useful, the reporting templates could be more agile with customization details for the rigorous regulatory compliant audits. Review Source VR Verified Reviewer Owner Information Technology and Services Used the software for: 2+ years ### "Positive Experience with N-Sight RMM" May 15, 2026 4.0 Overall, I had a positive experience with N-Sight RMM. Presently, I am working with a different RMM and it is not as easy, but it has less limitations. Pros It was easy to use and install agents on client computers. Its ease of use was because it had a lot of pre-defined features. I liked that. Cons It was pretty expensive and it was limited to what it could do. The same things that made it easier to use limited its use. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing N-sight RMM They had a better startup cost. I was afforded several months at reduced cost. Review Source KS Kevin S. Senior Network Engineer Computer Networking Used the software for: 2+ years ### "Usable dashboard that is always getting better" April 25, 2025 3.0 My overall feeling is that there are probably better products out there, however the time and money to switch over is impractical. So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and opinions and are always working towards making their product better for us. I have no doubt that with time this will be a very useful product and overall we are happy with them. Pros I love that they are always improving their products and offer a comprehensive suite of applications. The installation of the package is pretty straightforward and quick and once added to the dashboard it gives you good insight for maintenance and options to remote in or run custom automation. Cons Theres a pretty steep learning curve and certain actions are often difficult to find and/or modify. The integrated patch management is really bad and theyve yet to roll out a fix for the fact that it actually blocks automatic windows updates and forces them to be done through the console manually for every client device. The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main console. Sometimes the agent install just doesnt work despite installing properly and giving now feedback as to an error. Automation is convoluted to configure and deploy but they do have one of the best customer service teams I've dealt with Review Source KW Karrie W. Senior Security Engineer Computer & Network Security Used the software for: 2+ years ### "RMM is a great product for MSSPs to bring all their endpoints together in one place for monitoring and management" July 2, 2026 5.0 I spend every day in RMM, watching over our endpoints. I have to admit, I hope for SentinelOne to tell me there is an alert waiting so I have something "fun" to work on. RMM is like the house where all the endpoints live and I am the guardian watching over all the endpoints who live inside keeping them safe with theh help of S1 or Web Protection and the other tools available in RMM. Pros It has everything you need to monitor all your endpoints in one easy to use portal. It offers many addons as well to create a complete package for any MSSP to offer complete coverage to their clients. Cons When applying our company branding, it does not look very good. I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was not happy with how it looked. Review Source Sean O. Director Information Technology and Services Used the software for: 1-2 years ### "Living with N-Sight, knowing new stuff is coming!" August 10, 2025 4.0 Overall, I find the product to be a very good fit for my business. Having compared it to several others out there, we settled on N-Sight for the effectiveness of the product, ease of use, and value for money. The latest "Inform" event gave good "insight" (pun intended) into what new improvements are coming and they will be most welcome, particularly the ability to remediate vulnerabilities from within that module! Game changer!! Pros The interface is easy to use, and we were able to become productive very quickly. True multi-tenancy capability makes it easy to segregate customers. The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer on), and is logical and informative. The new "Assets" module and the new "Vulnerabilities" module add to the information flow. The reporting is efficient enough with the usual sorts of reports being available. Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired. Cons The new "Vulernabilities" module is only able to show any systems with vulnerabilities at the moment. It will be much more useful once you can remediate from there. Two things are still lacking, though. Firstly, there is no ability to run a separate "NOC View" window (the current "Wall Chart" is an attempt at one but is lacking. It works, but is poor. The second is that patching, though functional, is still a little cumbersome compared to some of the other products. It's a little annoying but does not diminish the overall value of the product. Custom Branding is still something I have not been able to get right. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/)[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[N-central](https://www.capterra.com/p/13803/N-central/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-sight RMM feature for feature, the N-Sight suited our business needs better and was a more cost-effective option. N-Central and NinjaOne were very close to being chosen, but in the end, the value proposition of N-Sight for our needs won out. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Better multi-tenancy, nicer dashboard and overall ease of use (although the actual patching within Endpoint Central is less cumbersome, in my view) Review Source CS Christopher S. CTO Information Technology and Services Used the software for: 1-2 years ### "N-Sight bundle is a great way to get started." June 6, 2025 4.0 I am ok with the support. Everything seems to work just fine for what it is. Customer support is good and they are constantly offering training sessions and tools to help make the platform easy to understand. Pros It is a simple turnkey solution for starting MSPs. It comes with an rmm, a basic crm, and take control for those clients not in your rmm. Cons It is limited on the crm side of the house. Msp manager could use some work to be great not just good. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing N-sight RMM It was the cost and the fact that i recieved all 3 tools and 100 licenses in the package. Switched from [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) It was the cost and ease of use for our company. Review Source PD Phil D. Director Information Technology and Services Used the software for: 2+ years ### "Very easy to use RMM" June 16, 2025 5.0 Our Account manager is very helpful and responsive. We also have access to a dedicated customer success manager who we can book meetings with to review our N-Sight portal and advice were we can improve / automate Pros Easy to navigate Dashboard makes it very easy to see what devices and checks are failing, meaning we can keep onto of our clients devices Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts) Very easy to deploy by either group policies or building an Intune package. Support is very quick to respond with the livechat and we also have access to our own customer success manager who you can book meetings with to go through any more advanced features / setups. Cons We have had issues with patch management failing to install updates and having to manually push the updates again (But this maybe more on the windows devices end) Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) We wanted something that integrated with our other tools better (Backup, password manager etc) Review Source AoKH Albert or Kao-Teng H. System Admin Information Technology and Services Used the software for: 1-2 years ### "Great product overall" April 24, 2025 4.0 I will give it an 8/10 with minor issues. I do like that it is fast, simple, and intuitive to use. With a bit of small adjustments can really improve this product. Pros Overall, pretty good product. Rarely crashes and sometimes it's hard to fill in all the customer information. When responding to a customer, it would be nice if we could save our own template. Another thing that could potentially help is that I do my ticketing on N-Sight, but sometimes I click the wrong thing, and I exit out of the ticket window. All my work would disapear. Lastly, when I split the screen, it can be hard to type or read the ticket. Cons They don't have automatic save when typing in tickets. It is frustrating when I have been typing for 15 minutes and everything disappears. Alternatives considered [Syncro](https://www.capterra.com/p/207618/Syncro/) Reason for choosing N-sight RMM They look much simpler, but I boss wants to go cheap. Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) Not as comprehensive, very hard to search for tickets, and constantly goes down Review Source DG Daniel G. Helpdesk Engineer Information Technology and Services Used the software for: Less than 6 months ### "Easy Setup/ Great Tools!" May 18, 2026 5.0 Overall it was a great experience. Setup was very easy, software is effective/affordable, and has great tools. The customer support is top notch. With an easily-accessible live support line. Pros Easy remote access with great tools! The file transfer utility is an absolute must-have. Relatively easy setup too. Cons The UI could be a little better. Symbols/characters are a little difficult to learn. That’s if I’m being nit-picky though. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) Reason for choosing N-sight RMM Cost effective, tools were great. Support is great too! Review Source Swetha C. Program Manager Automotive Used the software for: 2+ years ### "Good Visibility and Device Management in One Place" August 21, 2026 5.0 Pros I liked being able to monitor devices and manage different IT activities from one place. The dashboard gives a useful overview of device status and alerts, which makes it easier to identify issues that need attention. The reporting and inventory features were also helpful for keeping track of systems without relying on separate tools. Cons The platform took some time to learn, especially when setting up monitoring policies and getting familiar with all the available features. Some of the menus and reporting options could be more intuitive, and finding a specific setting was not always straightforward. Review Source GL Graham L. Support Team Lead Computer & Network Security Used the software for: 2+ years ### "N-Sight - Gives me insight into our clients systems" May 7, 2025 5.0 Excellent - we run our MSP business mainly within N-able products and N-Sight is the heart and soul of our platforms. Pros N-Sight is a world class RMM Platform. It's fully functional elements make my teams day simple and easy to view. Access to everything from a single pane of glass is a requirement for us! Cons Sometimes slow to delivery QoL improvements, if at all. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) Reason for choosing N-sight RMM Cost vs Function vs Usability - it really was the best at the time and we've stuck with it through so many iterations. Review Source MJ Michael J. IT System Administrator Computer & Network Security Used the software for: 2+ years ### "Happy IT Admin" April 25, 2025 5.0 Very good product. The web protection works great, too. I wish there was a way to export the web protection whitelist and blacklist. Pros I like the clean interface. I can see at a glance the state of each of our computers. Cons It doesn't always remember which columns I want to see and which ones I don't care about. Often, it will display columns for managed antivirus and other services we don't use. Then I have to go and uncheck those boxes again. Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) N-sight costs less and has a better interface. Review Source CS Christopher S. Managing Director Information Technology and Services Used the software for: 1-2 years ### "RMM doesn't get much better." May 6, 2025 5.0 Highly delighted, and happily fend off all other RMM providers who constantly chase for business, due to quality of n-able and how it services our needs, Pros The clean cut GUI and ease of managing remote agents. Cons Compared to competitors, N-able supports fewer integrations, which can be a drawback for teams relying on a diverse tech stack Switched from [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) Lack of functions and features in Atera, plus pricing benefits. Review Source PA Paul A. Owner and Chief Technician Information Technology and Services Used the software for: 2+ years ### "Thanks N-Able" May 5, 2025 5.0 Recommend to any of my IT brethren. Even have clients using the remote control for their remoting into their office PCs. Pros Strong feature set. May steps ahead of Connectwise and SOTI. Patch management, remote access, Sentinel One integration and Web security. All a stand out. Cons Very few things. The client PC losing connection without needing local attention. Even with consistent network connectivity. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/) Reason for choosing N-sight RMM Comprehensive features with maturity. So many strengths as I stated earlier. Review Source BM Bill M. Owner Information Technology and Services Used the software for: 2+ years ### "Owner/Tech" April 24, 2025 4.0 Pretty good. The price seems to be ever increasing and the technical support could be improved. Pros Easy to navigate, price structure (use as you go model), remote access is very easy. Cons Technical Support is slow to respond. As a technician I have tried all that I can before I call. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Reason for choosing N-sight RMM Pricing model and no upfront costs. Trial periods for all products. Review Source RR Ruben R. IT Manager Information Technology and Services Used the software for: 6-12 months ### "N-Sight & Post Oak Tech" April 24, 2025 5.0 I like it, I was with another competitor but the attention to detail from onboarding was welcoming. Regardless of my company size, I got a “white glove” welcoming Pros It is all on in one solution and pricing is straight forward. Onboarding was personalized and there are lots of resources available. Cons It gets confusing having three different apps at the same time. Also, the url itself is not easy to remember Switched from [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) Pricing, customer support, ease of other products deployment such as AV Review Source PG Pam G. Service Desk Computer & Network Security Used the software for: 2+ years ### "Awesome tool for customer support" May 27, 2026 5.0 It has been a great experience using N-sight RMM in my workplace and my customers are happy that the help desk team is able to readily remote in. Pros I liked how intuitive the navigation of the main hub of RMM. You can clearly see where your clients are and you are able to see the different sites and use the tabs for servers and workstations. I also like the patch management and they allow you to create different templates. My clients like how easy RMM makes it for customer support. Cons There is a bit of a learning curve when it comes to setting up the clients, sites, and patch management and other fine tuning features for your organization. Review Source JS Jeff S. President Information Technology and Services Used the software for: 2+ years ### "N-Sight RMM Review" May 8, 2026 4.0 Pros Easy to use, which is nice. Good to have many things together in one platform. I would recommend to others. Cons Doesn't fully integrate with other products which is annoying, but I get used to it. Not a deal breaker Review Source DL David L. Director of Research and Development Information Technology and Services Used the software for: 2+ years ### "Highly recommended MSP product" May 9, 2025 4.0 Very very good overall, highly recommend for MSP's. Don't have to worry and deployment for multiple products in their suite makes it easy as an MSP. Pros Ease of use, quick deployment, relatively good deployment, nice reporting and notifications, good available integrations. Cons Weird bugs occasionally, wish some products were more granular and less turn on or turn off. Dashboard still relying on cookies makes the experience not great when moving to different machines. Review Source CS Chris S. Application Engineer Computer Software Used the software for: 1-2 years ### "N-Sight is critical to managing my MSP " April 25, 2025 4.0 My overall experience is positive. I receive notifications daily and I am able to act upon them as soon as I get online. I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues becoming major issues. Pros The dashboard overview and the email notifications. I like that I can wake up and before starting my day, I know if something is needed on one of my servers. Cons I struggle to find solutions that are clear in the help files. I would like to see a few how to videos that are no more than 3 minutes in length. If you could do this for the 20-50 most common check errors, it would help me out greatly. Review Source DB Damien B. Systems Administrator Farming Used the software for: 2+ years ### "Nable N-Sight, The Fall of a Great MSP Tool." April 30, 2025 1.0 I will not be renewing this year. Nor will I ever suggest Nable or N-sight to another company. Renewal's, lack of contact for partners. Even if other people had the amount of contact emails I did, because sales was willing to bend over backwards at the start and had 6 people working on getting my accounts started, they still wouldn't get anywhere. I've included them in all of my emails about renewal and still no reply. Pros Prior to bringing in N-sight to this new business, it was a great management tool, easy one stop shop. Cons The staff or lack there of. Renewals and just account rep contact in general is abysmal. 3 months of emails about this renewal headache, posting on forums which apparently Nable no longer monitors their own channels and other IT Professionals saying they are in the same boat, I am happy to search for an alternative after using this platform for 13 years. Whoever is making the decisions for this company is not qualified and should be fired. Review Source KB Kirk B. Senior Field Engineer Computer & Network Security Used the software for: 2+ years ### "Good Utility for the Money" May 6, 2025 4.0 Overall it is much better than our previous provider. Even support, for the most part, is good. Pros They include just about every tool we need as an MSP. Cons Even though security is a big deal, having 2FA isn't enough. If you log in from an unknown IP, you have to wait for the email to prove that the credentials and 2FA that you just entered were really from you. Review Source SM Scott M. Owner Information Technology and Services Used the software for: 2+ years ### "Long Time N-Able Partner" May 5, 2025 4.0 Overall, the value of the product is good. I have been with them for a long time and support has been ok, could be better but it is sufficient. Pros The ease of use and the value. The cost for the main tools you receive are great. The take control and monitoring features are great. Cons Lately, I don't care for all the upselling. I have used this product for over 10 years and the new sales strategies are starting to bug me. Review Source JY Jim Y. Tier Three Tech Specialist Information Technology and Services Used the software for: 2+ years ### "N-Sight is fantastic." April 24, 2025 5.0 Pros I love the interface & the ease of use as well as the ability to manage all our clients on a single platform. Cons Honestly my biggest concern with N-Sight is how often I get logged off & have to pull out my phone to get another 2FA code. Review Source DP Darryl P. IT Support Engineer Information Technology and Services Used the software for: 2+ years ### "Great remote support tools" April 29, 2025 5.0 Very positive. N-Sight support are great and quick to deal with issues and the remote support tools are easy and intuitive to use. Pros N-Sight is easy to use and very powerful with a great range of tools to make remote supporting a breeze Cons Very little honestly. There is little downtime, little to no bugs and support have always been very quick and efficient at dealing with requests if we've ever had any. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.