--- title: "N-sight RMM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about N-sight RMM Software - reviews, pricing plans, popular comparisons to other Professional Services Automation products and more." source_url: "https://www.capterra.com/p/163344/N-sight/" page_type: "product" language: "en" --- # N-sight RMM Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) N-sight RMM ## What is N-sight RMM? N-able N-sight RMM gives you the tools you need to run your IT business or department without bogging you down in the day-to-day. Simplify your ticket workflow by automatically generating tickets for issues you deem critical. Make service delivery and management a breeze with fast ticketing, easy scheduling, and comprehensive billing. Reduce the time you spend on back-office tasks so you can focus on providing outstanding service. ## What is N-sight RMM used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[IT Management](https://www.capterra.com/it-management-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Recognitions Shortlist Overall rating Based on 203 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 3% Starting price $99 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Managed Service Providers (MSP) / 2026 - Server Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.3 +− Features4.3 Value for Money4.1 Ease of Use4.3 Customer Service4.0 Rating Breakdown 4.3 Features4.3 Value for Money4.1 Ease of Use4.3 Customer Service4.0 ## N-sight RMM Reviewers Verdict Updated August 2026 AI summary - N-sight RMM is well-suited for MSPs and IT teams managing multiple client environments or distributed endpoints. - Users most consistently value its centralized dashboard, reliable remote access, and clear client and device management. - It enables teams to monitor, support, and resolve issues across many devices efficiently from a single portal. - Buyers report negative points such as occasional billing challenges, login timeouts, and quirks with device setup or ticketing. - It fits organizations seeking efficient remote management and monitoring, but buyers with strict billing, integration, or advanced PSA needs may want to evaluate fit. ## N-sight RMM alternatives Highest Rated [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (75)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/163344/N-sight/alternatives/) ## FAQs about N-sight RMM Overview ### What problems does N-sight RMM solve? N-sight RMM helps MSPs, internal IT teams, and service desk technicians solve scattered endpoint management, slow onsite troubleshooting, and missed maintenance tasks. It centralizes device health, alerts, patching, scripts, backups, and remote access in one dashboard, so teams can fix issues faster, support distributed users, and monitor many client environments efficiently. Answer based on 142 reviews Overview ### Which roles and teams benefit most from N-sight RMM? N-sight RMM is most used by IT managers, directors, systems administrators, and support teams that need centralized device monitoring, patching, remote access, and issue resolution. MSP owners, presidents, CEOs, and CTOs benefit from service visibility, operational consistency, and scalable endpoint management that improves client support and technician efficiency. Answer based on 202 reviews Overview ### What company size and industries is N-sight RMM built for? N-sight RMM is built for small businesses in IT services, with 91% of reviewers from small companies and 48% from Information Technology and Services. It serves MSPs, IT departments, resellers, and corporate IT teams, with additional use in Computer and Network Security at 14% and Computer Networking at 6%. Answer based on 202 reviews Features and Usability ### What are the key features of N-sight RMM? N-sight RMM includes core remote monitoring and management features like server and workstation monitoring, remote access through Take Control, and patch management. Reviewers also highlight dashboard visibility, alerts and notifications, scripting and automation, plus add-on security and asset management features such as antivirus, backup, and vulnerability scanning. Answer based on 65 reviews Pricing ### How much does it cost and what fees or limitations are included? N-sight RMM starts at $99/month on the Basic plan, with pay-per-device billing, and a free 30-day trial is available. Reviewers often call it cost-effective and straightforward, especially for startups, but some report add-ons can raise monthly bills, billing timing can be tricky, and pricing changes have caused frustration. Answer based on 55 reviews Integrations ### Which third-party tools and platforms does N-sight RMM integrate with? N-sight RMM integrates with Autotask PSA for asset tracking to PSA workflows and supports over 20 integrations overall. Other cataloged connections include ConnectWise PSA, HaloPSA, IT Glue, Hudu, Acronis Cyber Protect Cloud, Huntress, and BrightGauge, spanning PSA, documentation, security, backup, and reporting tools. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on N-sight RMM? N-sight RMM is fairly quick to onboard for IT teams, with live online sessions, webinars, videos, and documentation available for training. Reviewers say new techs become productive fast and agent deployment is simple, while newcomers to IT and admins handling more complex issues may need extra time and support. Answer based on 19 reviews Getting Started and Support ### What customer support options does N-sight RMM offer, and how do users rate the experience? N-sight RMM offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and easy to reach through live chat or phone, with useful account managers and training resources. Some users report slower resolutions, inconsistent follow-through, and harder-to-find information on complex issues. Answer based on 87 reviews Security ### How does N-sight RMM handle data security and access control? N-sight RMM uses two-factor authentication, unknown-IP verification by email, multiple login options, device admin password prompts for Take Control sessions, web protection, and secure server backup. Reviewers also note weak SSO support and frequent logouts, timeouts, repeated password entry, and MFA prompts that can make access cumbersome. Answer based on 27 reviews ## Who uses N-sight RMM? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 698 Professional Services Automation reviews Capterra data shows that buyers of Professional Services Automation rank the following features as their top priorities: - **Project Tracking** (**61%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**65%**) - **Project Time Tracking** (**57%**) N-sight RMM includes **Alerts/Notifications** and **Project Time Tracking**, giving teams visibility into important updates and a way to record billable or internal work hours accurately. However, it does not include **Project Tracking**. Instead, it offers other features that reviewers also rate highly, including **Billing & Invoicing** (**58%**), **Workflow Management** (**58%**), and **Third-Party Integrations** (**72%**). These features help businesses manage financial processes, coordinate repeatable tasks, and connect with other systems, allowing teams to keep work moving and maintain better operational control. Alerts/Notifications 4.1 (67) 89.55% of 67 reviewers that rated this feature as important or highly important This aspect helps you stay informed about issues in real time. Some users say alerts are customizable and effective, but can be noisy or generate false positives. Reviewers appreciate the quick notifications and granular control, but note setup takes time. Third-Party Integrations 3.0 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Remote Access/Control 4.5 (96) 96.88% of 96 reviewers that rated this feature as important or highly important With this capability, you can quickly and securely connect to client machines for support or maintenance. Reviewers appreciate the fast, reliable access, integration with Take Control and Passportal, and ease of use, though some mention occasional slowness or connection drops. Server Monitoring 4.3 (89) 93.26% of 89 reviewers that rated this feature as important or highly important N-sight RMM offers clear, customizable server monitoring that helps you track server health and uptime. Users think it's easy to deploy and configure, provides reliable alerts, and works well for both Windows and Linux, but some want shorter polling intervals and better PSA integration. Patch Management 4.0 (87) 88.51% of 87 reviewers that rated this feature as important or highly important Patch Management helps you keep systems and third-party apps updated and secure. Some reviewers feel it’s easy to use, supports compliance, and offers good reporting, but mention occasional patch failures, limited options, and a clunky approval interface. Remote Monitoring & Management 4.3 (62) 95.16% of 62 reviewers that rated this feature as important or highly important It gives you the ability to manage and monitor many endpoints remotely. Reviewers indicate it’s reliable, easy to use, and saves time for distributed teams, though some wish for more in-depth switch monitoring and updated remote support tools. N-sight RMM 128 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request This aspect helps you stay informed about issues in real time. Some users say alerts are customizable and effective, but can be noisy or generate false positives. Reviewers appreciate the quick notifications and granular control, but note setup takes time. Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Set a time to deploy patches automatically Setup recurring or automatic scans Create backups and provide methods to recover deleted/lost data Measure the actual bandwidth available on a local network (LAN or WiFi) Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment Manage and secure access to business data and applications on personal devices. Track and manage schedules and meetings via an integrated calendar Monitor service demand and performance to plan for adequate resources that meet business needs Track and monitor efficient handling of all changes/transitions Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share AI models, media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Identify component attributes like servers, hardware, software, and manage relationships across all services Critical link between devices, network, and reliable delivery of IoT data. Track, store, and access client contracts or licenses Monitor performance details involving CPU/memory utilization Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Manage the processes involved when making the application ready for use Maintenance and upkeep of physical and/or virtual devices Plan and implement business continuity measures in case of unforeseen events Assemble applications and processes by dragging over and arranging pre-built components Ability to oversee and optimize the operations of a mail server Convert data into a code for security Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs A chronological record of actions or occurrences within a network, software, or process Intended to be used by managed service providers Managing service requests, incidents, IT issues & support with a ticketing system Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Monitor the IP addresses of the incoming traffic Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Monitor the movement of one or more IT assets throughout the organization Manage incidents related to outages or breaches in functionality of IT systems Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Observe and track the demand, usage, progress or quality of a system, product, or user Run tests on a network to find the root cause of network issues Tracks and makes accessible data on the health of servers and other network components. Monitor and manage resource utilization for network infrastructure Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources The ability to manage all patches within a network Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Patch Management helps you keep systems and third-party apps updated and secure. Some reviewers feel it’s easy to use, supports compliance, and offers good reporting, but mention occasional patch failures, limited options, and a clunky approval interface. Determine which patches should receive immediate attention Test patches before deployment to mitigate security risks Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Predict future data based on historical data sets Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Measure time to completion or hours worked for projects Estimate or forecast of a future scenario based on the study of present trends Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Identify and orchestrate execution of actions needed to restore systems to optimal conditions Control system behavior and appearance, and access and report on system status/health from a distant location With this capability, you can quickly and securely connect to client machines for support or maintenance. Reviewers appreciate the fast, reliable access, integration with Take Control and Passportal, and ease of use, though some mention occasional slowness or connection drops. It gives you the ability to manage and monitor many endpoints remotely. Reviewers indicate it’s reliable, easy to use, and saves time for distributed teams, though some wish for more in-depth switch monitoring and updated remote support tools. Deploy updates or install new software remotely View and track pertinent metrics to find patterns and gain insights from data Assign available resources (human and/or non-human) to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources At least a username and password is required to access the system Manage and control the security aspects of an organization's digital assets, resources, and operations Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Online portal through which end users can access the system, manage tasks, or obtain information N-sight RMM offers clear, customizable server monitoring that helps you track server health and uptime. Users think it's easy to deploy and configure, provides reliable alerts, and works well for both Windows and Linux, but some want shorter polling intervals and better PSA integration. Set and monitor service level agreements to ensure timely response and resolution Internet standard protocol for collecting information about managed devices on a network Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Allow customers/users to submit support queries and service requests Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Log and record hours worked and costs spent to assist in billing and invoicing Track the amount of time spent on a job or task Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track and manage virtual machines (VMs) running on physical host machines Discover patch statuses and vulnerabilities Collect and analyze traffic data about website visitors Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (203) 4.3 Based on 203 reviews ## Pricing Value for money 4.1 (192) Free Trial [View pricing plan details](https://www.capterra.com/p/163344/N-sight/pricing/) Basic $99.00 Other,Per Month It includes: - Remote Access - TIcketing - Billing - RMM Value for money 4.1 (192) 4.1 Based on 192 reviews ## Integrations [ Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/)[ Auvik](https://www.capterra.com/p/145245/Auvik/)[ ThreatLocker](https://www.capterra.com/p/195434/ThreatLocker-Control/)[ Passportal](https://www.capterra.com/p/187345/Passportal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (191) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (191) 4.0 Based on 191 reviews ## User reviews Overall rating 4.3 Based on 203 reviews Filter by rating 5(95) 4(88) 3(13) 2(1) 1(6) Mentioned topic Sorted by most recent Shipra S. Information Technology Auditor Information Technology and Services ### "N-sight RMM: IT Auditor Powerful Asset Visibility and Reporting." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2026 We value N-sight RMM for it's substantial addition in our IT management process. While the learning curve may be steep, it is a great auditing system due to its reliability for tracking inventory and abiding by policies. It offers a high ROI and gives central control to keep your IT environment secure and compliant. Pros The automated inventory management and detailed reporting options of N-sight RMM is priceless. It provides powerful and effective endpoint compliance visibility and aids in streamlining patch management processes—a valuable combination that delivers excellent value for money. The dashboard is user friendly, and allows users to keep an eye on network resources as well as maintain strong security positions. Cons Although the service is usable, customer service in periods of peak use may be slow and hold up critical troubleshooting. Lastly, although useful, the reporting templates could be more agile with customization details for the rigorous regulatory compliant audits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Swetha C. Program Manager Automotive ### "Good Visibility and Device Management in One Place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 21, 2026 Pros I liked being able to monitor devices and manage different IT activities from one place. The dashboard gives a useful overview of device status and alerts, which makes it easier to identify issues that need attention. The reporting and inventory features were also helpful for keeping track of systems without relying on separate tools. Cons The platform took some time to learn, especially when setting up monitoring policies and getting familiar with all the available features. Some of the menus and reporting options could be more intuitive, and finding a specific setting was not always straightforward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Karrie W. Senior Security Engineer Computer & Network Security ### "RMM is a great product for MSSPs to bring all their endpoints together in one place for monitoring and management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2026 I spend every day in RMM, watching over our endpoints. I have to admit, I hope for SentinelOne to tell me there is an alert waiting so I have something "fun" to work on. RMM is like the house where all the endpoints live and I am the guardian watching over all the endpoints who live inside keeping them safe with theh help of S1 or Web Protection and the other tools available in RMM. Pros It has everything you need to monitor all your endpoints in one easy to use portal. It offers many addons as well to create a complete package for any MSSP to offer complete coverage to their clients. Cons When applying our company branding, it does not look very good. I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was not happy with how it looked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK August K. Managed services Engineer Information Technology and Services ### "Reliable RMM Tool That Makes Remote Management Easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 27, 2026 My overall experience with N-sight RMM has been very positive. It has made my job easier by giving us better visibility and control over our managed endpoints. Pros N-sight RMM gives us strong control over managed devices and makes it easy to run scripts, monitor systems, and handle issues remotely. Cons Support can be difficult to work with at times, and resolution can occasionally take longer than expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Pam G. Service Desk Computer & Network Security ### "Awesome tool for customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 27, 2026 It has been a great experience using N-sight RMM in my workplace and my customers are happy that the help desk team is able to readily remote in. Pros I liked how intuitive the navigation of the main hub of RMM. You can clearly see where your clients are and you are able to see the different sites and use the tabs for servers and workstations. I also like the patch management and they allow you to create different templates. My clients like how easy RMM makes it for customer support. Cons There is a bit of a learning curve when it comes to setting up the clients, sites, and patch management and other fine tuning features for your organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nick B. Systems Engineer Information Technology and Services ### "Very useful monitoring and remote management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity. The alerting and reporting is extremely helpful, and the remote management makes supporting customers so much easier. Pros I love the 24/7 monitoring and alerts, the ability to see all devices in a single pane of glass, always being kept informed of our environment health. A good value for the cost, with remote management and many tools included. Patch management is a breeze and can be scheduled. Customer support is responsive and helpful. Cons It is difficult to find something I dislike about N-sight. It would be nice to be able to adjust the GUI a little more. Also I would really love a dark mode feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Daniel G. Helpdesk Engineer Information Technology and Services ### "Easy Setup/ Great Tools!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2026 Overall it was a great experience. Setup was very easy, software is effective/affordable, and has great tools. The customer support is top notch. With an easily-accessible live support line. Pros Easy remote access with great tools! The file transfer utility is an absolute must-have. Relatively easy setup too. Cons The UI could be a little better. Symbols/characters are a little difficult to learn. That’s if I’m being nit-picky though. Alternatives considered [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) Reasons for choosing N-sight RMM Cost effective, tools were great. Support is great too! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Information Technology and Services ### "Positive Experience with N-Sight RMM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 15, 2026 Overall, I had a positive experience with N-Sight RMM. Presently, I am working with a different RMM and it is not as easy, but it has less limitations. Pros It was easy to use and install agents on client computers. Its ease of use was because it had a lot of pre-defined features. I liked that. Cons It was pretty expensive and it was limited to what it could do. The same things that made it easier to use limited its use. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reasons for choosing N-sight RMM They had a better startup cost. I was afforded several months at reduced cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jeff S. President Information Technology and Services ### "N-Sight RMM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 8, 2026 Pros Easy to use, which is nice. Good to have many things together in one platform. I would recommend to others. Cons Doesn't fully integrate with other products which is annoying, but I get used to it. Not a deal breaker Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sean O. Director Information Technology and Services ### "Living with N-Sight, knowing new stuff is coming!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 10, 2025 Overall, I find the product to be a very good fit for my business. Having compared it to several others out there, we settled on N-Sight for the effectiveness of the product, ease of use, and value for money. The latest "Inform" event gave good "insight" (pun intended) into what new improvements are coming and they will be most welcome, particularly the ability to remediate vulnerabilities from within that module! Game changer!! Pros The interface is easy to use, and we were able to become productive very quickly. True multi-tenancy capability makes it easy to segregate customers. The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer on), and is logical and informative. The new "Assets" module and the new "Vulnerabilities" module add to the information flow. The reporting is efficient enough with the usual sorts of reports being available. Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired. Cons The new "Vulernabilities" module is only able to show any systems with vulnerabilities at the moment. It will be much more useful once you can remediate from there. Two things are still lacking, though. Firstly, there is no ability to run a separate "NOC View" window (the current "Wall Chart" is an attempt at one but is lacking. It works, but is poor. The second is that patching, though functional, is still a little cumbersome compared to some of the other products. It's a little annoying but does not diminish the overall value of the product. Custom Branding is still something I have not been able to get right. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Better multi-tenancy, nicer dashboard and overall ease of use (although the actual patching within Endpoint Central is less cumbersome, in my view) Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) [N-central](https://www.capterra.com/p/13803/N-central/) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing N-sight RMM feature for feature, the N-Sight suited our business needs better and was a more cost-effective option. N-Central and NinjaOne were very close to being chosen, but in the end, the value proposition of N-Sight for our needs won out. 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