Who Uses This Software?

Anyone who manages operations and customer support services.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Pricing Details
    Price above is strictly promotional. Alternatively, $0.049 per session.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Gluru
  • gluru.co/
  • Founded 2014
  • United Kingdom

About Gluru AI

Gluru's proactive Customer Service & Support software is a paid subscription-based SaaS that seamlessly integrates with your existing customer service software. Once integrated, it enables your business to proactively engage with its customers by mobilizing knowledge into goal-orientated action using artificial intelligence (AI). As a result, we reduce the friction between businesses and users by making it incredibly easy for you to convert your customer's interests into successful outcomes.


Gluru AI Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

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