CLM

3 / 5 6 reviews


Average Ratings

6 Reviews
  • 3 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

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About CLM

Gives organizations the power of real-time planning and fast communication by tracking, prioritizing, and coordinating tasks.


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CLM Features


CLM Reviews Recently Reviewed!

Contract negotiations require the management of workflows. CLM does a great job.

May 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Setting up the Business Unit Approvers to ensure proper workflows. Approvers modifications and/or approvals of specific contract terms are files and kept in archives for any future retrieval. Paper is minimized. Version control mistakes are minimized. Electronic signatures. Contract filing for easy retrieval. Must more efficient and effective than the "old fashion" way of hard copy contracts, printing, signing and putting in PDFs. Look forward to the continued improvements. Worthwhile.

Cons: Support different internet browsers such as Internet Explorer - though outdates many people still use IE. No true highlighting capacities - use this when wanting to call out a term to a customer. Sometimes lagging issues when typing. Confident these are small hurdles that will be resolved over time.

Overall: Efficient and effective way to manage contracts. Eliminates unnecessary paper - great for the environment. Workflows to Business Owners of the contract terms for their approvals - filing for easy retrieval for future audits.

Management of the contract negotiations eliminates version control which will eliminate unnecessary work or worse, acceptance of a term your Company did in error.

In the RFP role we work with Terms and Conditions that often need to be reviewed/red lined.

May 24, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is great to have a tool that will store customer contracts and terms and conditions so they are not randomly on employees hard drives.

Cons: Typically in the contract review process the legal team and many other business segments will need to review and red line terms and conditions as well as sending them back to the customer. The process was good in theory but was difficult to get everyone on board to go in and utilize the tool.

Overall: This tool provides housing for customer contracts and terms and conditions.

I liked the collaboration aspect of this tool, but had some issues with functionality

May 23, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that when I needed to have some terms and conditions reviewed by multiple parties, it allows me to send to all of the required people at once to have them make their edits.

Cons: I had several issues with the formatting when uploading documents in the tool, such as numbering errors, spacing errors, etc.

Experience moving customer contracts through the approval process as a part of an RFP.

May 23, 2017
3/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The tool seems to be fairly well organized and is structured well enough to move contract through both the Sales and Legal review process.

Cons: I felt that this added too many unnecessary steps to the process that our company normally follows. It seemed to add work to the process, rather than streamline it.

Overall: I did not receive any benefits from the software, as I found that it added steps to our existing process and was too rigid.

I helped test this in my org and the idea is great, but we did experience a lot of bugs.

May 23, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the idea of the tool and the ease of managing contracts with multiple people having to review.

Cons: We had some issues with versions and formatting contracts for our org specifically. The tool could be a little more intuitive as well and easier to learn.

CLM is limited by its editor that does not utilize MS Word, but improvements are being made.

May 18, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: -Integrates with Salesforce and DocuSign
-Standard contracts and their associated workflows are preloaded in the tool saving time
- Has a parallel approval feature with a dropdown list of Subject Matter Experts to choose from to easily progress the workflow to multiple individuals at the same time for collaborative redlining
-Manages contract renewals
-Features a standard clause library

Cons: -CLM does not utilize MS Word and there are some feature limitations with the editor used
-While collaborative redlining is in use, there is no solution to easily identify possible conflicts
-A Word plugin is required to incorporate offline redlines back into the CLM workflow
-Dashboard and Reports need improvements such as filtering capabilities and the ability to report on who is assigned the contract in a parallel approval
-Administrative functions should have more built-in efficiencies to help very large customers with many standard contracts make updates more easily