--- title: "DATABASICS Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is DATABASICS Expense the right Expense Report solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163385/DATABASICS-Expense/reviews/" page_type: "reviews" language: "en" --- DATABASICS Expense 4.5 (55) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of DATABASICS Expense Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews SW Spencer W Systems ManagerDefense & Space, 51 - 200 employeesUsed the software for: More than 2 years. “We just went through a large re-structure and with that comes the changing of a lot of processes and changing those in Databasics was very easy.“ December 12, 2025 DS Dawn S Travel Services Analyst/System AdministratorFood & Beverages, 10,001+ employeesUsed the software for: More than 2 years. “This is really an issue with Google Maps, not with Databasics.“ August 16, 2022 LD Laurie D Executive CoordinatorHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “We have been using Databasics for about 5 years and are very pleased with the product.“ July 24, 2026 KC Kyle C Accounting ManagerFood Production, 201 - 500 employeesUsed the software for: More than 2 years. “Since the main administrator for the software has left the company changes codes on the back end has gotten difficult because it doesn't seem like anyone is connected with Databasics at this point.“ June 10, 2021 LD Laurie D Executive CoordinatorHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The customer service is outstanding! “ July 24, 2026 TG Tara G Sr. Accounting Systems SpecialistGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Too many clicks to get to the final functions which led to some user confusion in processes.“ June 28, 2021 AS Abu S IT ManagerMedical Devices, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I loved the passion from the team to make the project successful and the flexibility of the product.“ February 26, 2025 LT Lisa T Sr. Manager - Accounting ProjectsConsumer Goods, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I also find Reporting to be a bit hard to use and not too user friendly. “ August 12, 2021 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Philanthropy Coordinator Used the software for: 1-2 years ### "I use Databasics on a weekly basis, it serves my needs well." October 13, 2017 4.0 Pros I like that you can email receipts directly to your expense report. It is easy to navigate and reconcile. Cons It would be great if it was easier to see a past expense report - currently I have to export a file to review the line items. Review Source Response from DATABASICS June 27, 2023 Thank you for your review of DATABASICS Expense! We're glad to hear that our platform serves your needs well, and you appreciate the ease of emailing receipts directly to your expense report. Our goal is to provide a user-friendly and efficient experience for our customers. Regarding your suggestion for easier access to past expense reports, we appreciate your input. We continuously work on improving our product and are dedicated to making it more convenient for our diverse clientele. Your feedback is invaluable in helping us enhance our platform and address your needs better. Once again, thank you for sharing your experience with DATABASICS Expense. We are committed to providing value and delivering customer-focused solutions for businesses of all sizes. If you require assistance or have further suggestions, please don't hesitate to reach out. AS Abu S. IT Manager Medical Devices Used the software for: 6-12 months ### "Great products and services" February 26, 2025 5.0 Pros I loved the passion from the team to make the project successful and the flexibility of the product. Databasics are one of the best companies I’ve worked with Cons Nothing to not like about the product, it does everything the big expense products do but has more flexibility Alternatives considered [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Reason for choosing DATABASICS Expense Great product and easy to use, very similar product to Concur Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Concur was too expensive for the product Review Source LD Laurie D. Executive Coordinator Hospital & Health Care Used the software for: 2+ years ### "Very Pleased" July 24, 2026 5.0 We have been using Databasics for about 5 years and are very pleased with the product. They are always eager to assist us. Pros The customer service is outstanding! They are always happy to help with questions or creating reports for me. It integrates well with our other systems (Dayforce and SAP). Cons The reporting function (Ad Hoc Reporting) is not user friendly and extremely difficult to create a report. Review Source AC Anne-France C. T&E Accountant Medical Devices Used the software for: 2+ years ### "Quite good overall. This software could be more intuitive to use" August 24, 2017 3.0 Harmonized way to do expense reports Pros What I like most is the fact that it is possible to use it anywhere, on multiple devices. I also like the receipt express. Cons As an admin, I don't like the fact that the different tables are not linked together (example: it is not possible to have WBS in the same file as the employees, when exporting Employee file in Data Piping). And VAT treatment is still very poor. Review Source Response from DATABASICS June 27, 2023 Thank you for your review of DATABASICS Expense. We appreciate your recognition of DATABASICS' cross-device compatibility and the receipt express feature. Our commitment is to provide a robust and flexible solution to accommodate the dynamic needs of our clients. We acknowledge your concerns regarding the intuitiveness of the software and the integration of various tables. Your feedback is integral to our ongoing efforts to enhance the platform, and we're dedicated to addressing these concerns. The point about VAT treatment is duly noted, and we will work diligently to improve this functionality for our customers. Lastly, we're pleased to know that DATABASICS provides a harmonized way to manage expense reports, reflecting our commitment to streamlining the expense management process. We value your input and appreciate your candid feedback as we strive to consistently deliver customer-focused solutions. If you need assistance or have any additional suggestions, please don't hesitate to contact us. NJ Nini J. Vice President of Treasury Construction Used the software for: 1-2 years ### "Databasics - A Rare Expense Reporting Gem For Midsize Enterprises" November 12, 2024 5.0 Overall, Databasics expense reporting is similar to other tools used in this space. It is a very good tool to use for midsize enterprises that are looking for a robust tool without an exorbitant price. Databasics will definitely give you the bang for your buck if that's what you're looking for. Pros Databasics is similar to other expense reporting tools. It is relatively easy to set up and to use and has all the bells and whistles that larger expense reporting tools purport. The staff are extremely supportive and helpful. Biggest pro is the price for this tool. You get all the accoutrements of a larger, more expensive tool at a reasonable price. Cons Databasics, like larger expense reporting tools, can be cumbersome to learn for new users. Additionally, there are, as there are with all systems, quirks that must be learned to make the tool effective for your enterprise. Alternatives considered [Sage Expense Management](https://www.capterra.com/p/162066/Fyle/) Reason for choosing DATABASICS Expense The features with which our users were accustomed were not available in Fyle so we made the switch to DB because we found it to be similar to what our users used previously. Switched from [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) The previous tool was not compatible with our new ERP. Review Source Response from DATABASICS November 19, 2024 Thank you so much for taking the time to share your detailed and thoughtful review of DATABASICS Expense. We are thrilled to hear that you found our tool easy to set up and use, and that it meets your enterprise's needs without the hefty price tag. Our team is committed to providing exceptional support and we're delighted to hear you found our staff extremely supportive and helpful. We understand that learning new systems can be cumbersome, and we are continually working to make the user experience as straightforward as possible. Your feedback on the learning curve and system quirks is invaluable and will help us improve further. We're also glad to know that switching to DATABASICS Expense has been beneficial for your enterprise, especially in terms of feature compatibility and overall user experience. Thank you for choosing us and for recognizing the value we strive to provide to midsize enterprises. Please reach out if we can assist further! LH Lisa H. Accountant Pharmaceuticals Used the software for: 2+ years ### "Great expense reporting tool" June 4, 2021 5.0 I was part of the team that selected DataBasics as our expense reporting option. We reviewed a few programs and needed an option that included the ability to capture Sunshine Act Data in a simple and accurate manner. We also needed to be able to pull Sunshine data for reporting. DataBasics provided the tool that was easy for our team to use and captures the Sunshine Act data in a manner that is easy to report. Any and all issues are resolved quickly and accurately by the support team. They will work with ANY staff member, individually if needed, and have the patience of saints! Pros Pros: Ease of use for both user and administrator. The support team is incredibly responsive, very pleasant to work with and resolve issues quickly. Cons Cons: Some of the HELP tools attached to the program are out of date and not terribly helpful. The reporting tools are great if you already have a report developed, but you cannot create your own reports easily. Then again, the support team tends to create ad hoc reports quickly. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing DATABASICS Expense Ease of use, cost and responsiveness of the DataBasics sales team. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Cost and the need to be able to capture and retrieve Sunshine Act data without a lot of extra programming and costs. Review Source Response from DATABASICS June 27, 2023 Thank you for your review of DATABASICS Expense! We're glad to learn that you appreciate the ease of use and simplicity that our software provides for both users and administrators. Our commitment to making expense reporting a straightforward experience is a testament to our dedication towards customer satisfaction and solving problems effectively. It's heartening to know that our support team has been incredibly responsive and a pleasure to work with. Our primary goal is to resolve issues efficiently and ensure timely assistance. We appreciate your input as it guides us toward necessary improvements. While our support team is readily available to create ad hoc reports, we understand the importance of enabling clients to construct custom reports with ease. Rest assured, your comments on will be considered in our ongoing efforts to improve the software. We're pleased to learn that you chose DATABASICS Expense over alternatives such as SAP Concur due to our affordability, ease of use, and the responsiveness of our sales team. It's gratifying to know that our product serves your needs, including capturing and retrieving Sunshine Act data seamlessly, without any added complications or costs. Your candid feedback on the benefits and efficiency of DATABASICS Expense is highly valued. We remain committed to your satisfaction, and we're here to help if you need any assistance or have any further suggestions. We strive to maintain long-lasting relationships with our clients, ensuring that we continue to cater to their diverse needs with utmost dedication. NC Nancy C. Databasics Administrator Aviation & Aerospace Used the software for: 2+ years ### "Aerovironment Expense reporting review" May 26, 2021 5.0 I've been the admin for our Databasics account for close to 13 years, and have had great experience using it Pros I like that the software is integrated with our other systems, where files load in daily to keep the companies changes current, such as employee files, and departments Cons I don't have an point of reference to compare this to Reason for choosing DATABASICS Expense I believe the company chose Databasics because the cost was so much less than the competetor Review Source Response from DATABASICS June 27, 2023 Thank you for your review of DATABASICS Expense! We are pleased to hear that you appreciate our software's integration capabilities, which help keep your company's changes - including employee files and departments - up to date. At DATABASICS, we understand the significance of synchronizing data in real-time. Our solutions are designed to seamlessly integrate with various systems, ensuring accuracy and efficiency. Although you mentioned not having a point of reference for comparison, your positive review validates our commitment to customer satisfaction. Your words speak to the quality and user-friendly nature of DATABASICS. We're gratified to learn that your reason for choosing DATABASICS Expense was its competitive cost. We focus on providing high-quality, cost-effective solutions to meet the needs of a wide array of businesses, from regional nonprofits to multinational corporations. Your long-standing relationship with DATABASICS—nearly 13 years—reflects our dedication to fostering long-term partnerships with our clientele. More importantly, your positive experience as an admin for this lengthy period encourages us to continue delivering top-rate customer service. As always, we are here to address any issues and provide assistance to ensure you continue to have a great experience with DATABASICS. Your satisfaction is our top priority, now and in the years to come. JP Jim P. CPA Insurance Used the software for: 2+ years ### "Great experience with Expense" July 15, 2022 5.0 Our experience with Expense has been very positive. Users have benefited from the software because it is easy to use and less time consuming than our previous process. The process of expense reports has been greatly improved and has become much more efficient. Pros I have been using Expense for almost 20 years. The implementation process went well all those years ago, and the product has continually evolved and been a very valuable tool for our company. Users really like the automated input of Visa charges. As the admin, I like being able to capture company specific information that was customized for us during implementation. Cons I have had very little issues with the software over the years. There is nothing I think of to point out as something I don't like about the product. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing DATABASICS Expense Databasics Expense provided all the functionality we needed and was almost painless for employees to adapt to using. The cost was substantially lower than the other product consider. Review Source Response from DATABASICS July 19, 2022 Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us and we work hard to make the pricing fair and affordable! We count ourselves lucky for customers like you. We look forward to continuing our 20-year partnership! LW Lori W. Sr. Accounting Operations Manager Restaurants Used the software for: 2+ years ### "SMS Holdings Review" March 27, 2026 5.0 I've enjoyed working and partnering with DB. \[sensitive content hidden\] has always been a delight to work with and all the team is helpful to us and responds in a timely manner. Pros We appreciate the value for the money. We have many users and the portal is user friendly so minimal training is needed. Also, like the fact of having an App. We encourage employees to use the snaps of receipts. Cons The reporting could be bit easier however; we have multiple operating companies using it so that could be some of our difficulty. Review Source SW Spencer W. Systems Manager Defense & Space Used the software for: 2+ years ### "Databasics Review" December 12, 2025 5.0 Pros Databasics expense reporting has fit the dynamic needs that my company has required from an expense reporting system. We just went through a large re-structure and with that comes the changing of a lot of processes and changing those in Databasics was very easy. Cons I do not have too much negative to say about Databascis. I believe that the only times I have been frustrated are usually due to my own expectations on how quickly they fix issues previously and applying that same level of expectation to all troubleshooting elements. Review Source VR Verified Reviewer Especialista Logístico Logistics and Supply Chain Used the software for: I used a free trial ### "Una herramienta confiable para la gestión eficiente de gastos" July 18, 2025 4.0 Utilicé DATABASICS Expense durante una consultoría operativa en una pyme para revisar sus procesos de control de gastos. Me permitió evaluar cómo se reportaban los gastos de empleados, analizar los errores comunes en el registro contable y proponer mejoras en la automatización. El sistema fue clave para reducir tiempos de revisión y evitar reprocesos. En general, la experiencia fue positiva y permitió mayor transparencia en los informes de gastos. Pros La plataforma permite controlar y organizar los gastos de forma clara y detallada. Es fácil cargar comprobantes, categorizar gastos y generar reportes automáticos. La interfaz es limpia, y se integra fácilmente con sistemas de contabilidad como QuickBooks y SAP, lo cual mejora mucho los flujos administrativos. Cons Puede volverse un poco lenta si se manejan muchos datos o múltiples usuarios a la vez. La versión móvil podría optimizarse, ya que algunas funciones no son tan fluidas como en escritorio. Review Source SH Sean H. Accounts Payable Manager Insurance Used the software for: 2+ years ### "I work with this product everyday and incorporate new employees into its use." June 9, 2017 5.0 We are now able to keep up with reports and receipts per manager in one secure location. Pros The software is user friendly. We are able to train managers within an hour on how to use DB. Being able to adjust a report before reimbursing is a breeze and the validation makes it much easier to keep up with per diem for our managers. Cons The reporting. I would like easier was to extract information from the system as well as receipts. If there were ways to mark them so I could pull all of them up when I generate a report to provide support for the charge. Review Source Response from DATABASICS June 27, 2023 Thank you for sharing your experience with DATABASICS Expense. We are pleased that you find our software user-friendly, allowing for efficient training of new managers. It is our goal to provide solutions that simplify report adjustments and validation, enabling managers to easily manage per diem allowances. We acknowledge your concerns regarding the reporting feature and appreciate your desire for a more seamless method to extract information and receipts. Your suggestions offer valuable insights, and we're committed to continuous improvement to better address the needs of our diverse client base. Rest assured, incorporating ways to more efficiently retrieve data and receipts in reporting is an aspect we will consider as we further enhance our product. It is gratifying to know that DATABASICS has provided a secure platform to consolidate reports and receipts for each manager. We are dedicated to delivering reliable and adaptable solutions geared towards diverse business requirements. Thank you for your feedback, and please feel free to contact us if you have any additional suggestions or require assistance. HD Hailey D. Accountant Hospital & Health Care Used the software for: 1-2 years ### "Databasics is excellent" July 23, 2022 4.0 Pros User-friendly interface, Mobile app, Customer service Cons Reporting is difficult to build, some users have issue with uploading large files. Review Source Response from DATABASICS June 27, 2023 Thank you for sharing your review of DATABASICS Expense! We're delighted to hear that you find our software user-friendly, and that you appreciate our mobile app and customer service. Providing an intuitive interface and excellent support are essential aspects of our commitment to delivering a great user experience. We understand that you've encountered some difficulties in building reports and have noted users experiencing issues with large file uploads. Your feedback is invaluable to us, as it helps us identify areas for improvement. Our team will continue to work on enhancing the reporting features and finding solutions for file upload limitations to make the experience even better for all users. Thank you for your support and partnership. Please don't hesitate to reach out if you need assistance or have any suggestions in the future. We're here to help and are dedicated to ensuring your satisfaction with our product and services. JS Jennifer S. Marketing Director Used the software for: 1-2 years ### "Quick & Easy " May 25, 2017 5.0 Pros ProsI like that it's easy to use. I have used other time and expense systems in the past and it would take forever to file my expenses. I like that I can quickly do my expenses and I get reimbursed fast. Cons What I like least about the software is that it's meant for mid-size and enterprise businesses and not for personal use. Review Source Response from DATABASICS June 27, 2023 Thank you for your valuable review of DATABASICS Expense! We are thrilled to hear from your firsthand experience that DATABASICS is quick and easy to use. Our primary goal at DATABASICS is to streamline the expense management process, saving our customers time and effort. Your comments that filing expenses with DATABASICS is faster compared to other systems you have used validates our commitment to delivering efficient and user-friendly solutions. We also deeply appreciate your compliment about the quick reimbursement process. Timing is crucial in expense management, and DATABASICS prioritizes speeding up this process to ensure our customers experience minimal delays. Regarding your comment about DATABASICS being tailored for mid-size and enterprise businesses rather than for personal use, we appreciate this feedback. DATABASICS is designed to support the multifaceted requirements of diverse businesses, helping them manage their expenses in a more streamlined and efficient manner. Your feedback presents a fresh perspective on expanding our product's flexibility to cater to a more diverse customer base, including individuals who need expense management solutions for personal usage. This is a valuable insight for us and we will certainly explore this possibility as we continue to evolve our offerings. Once again, thank you for taking the time to review DATABASICS Expense. Your satisfaction and success are of utmost importance to us, and we warmly welcome any further suggestions or feedback you might have. LF Larisa F. Payroll & Accounts Payable Accountant Non-Profit Organization Management Used the software for: 2+ years ### "AAPA" May 4, 2021 5.0 I'm very satisfied with Databasics as Admin and had not heard any complains from AAPA employees. Pros AAPA has been using Databasics for processing business related expenses. This Software has four ways to create expense reports. People can create reports on their computer as well as mobile phones. Databasics is good to use for internal control. The system sends e-mail notifications to employees and supervisors to apply credit card charges and approve expense reports. Using Google Maps, it is easy to do a personal car mileage. The system will automatically calculate it for you. The customer service is fast and efficient. In addition, they are ready to immediately solve any problems. Cons We do not have any complains about Databasics. Review Source Response from DATABASICS May 6, 2021 We so appreciate your thoughtful review. We'd so glad to hear that you've had an excellent customer service experience and that the software works well for AAPA. Thank you for your time leaving a review! RH Roxanne H. Finance Coordinator Accounting Used the software for: 2+ years ### "Excellent Customer Service" May 25, 2017 4.0 Pros Ease of use Very intuitive Easy for the Administrator to us and update/make changes quickly New User Training is short or not even required in some cases. Cons Reporting through Jasper some reports are available through DataBasics Creating reports through Jasper is more difficult Review Source Response from DATABASICS June 27, 2023 Thank you for your valuable feedback on DATABASICS Expense. We are delighted that you have found our platform easy to use, intuitive, and efficient for administrative functions, with minimal training required. Ensuring a seamless experience for new and existing users is one of our key objectives, so it's great to hear that this aspect of our service is appreciated. Regarding your concern about Jasper report creation, please know that DATABASICS is committed to simplifying all aspects of our platform. We understand that ease of reporting is important for our users, and your point about report generation will be considered as we continuously enhance our features. We appreciate your review, serving as a testament to our commitment to excellent customer service and delivering a product that meets the diverse needs of our clients. For further assistance regarding Jasper reporting or any other matter, don't hesitate to reach out to our support team. DB Dee B. Sr. Manager accounting operations Retail Used the software for: 2+ years ### "the best customer service" September 29, 2020 5.0 customer service was excellent, always went above and beyond. They were patient as we were learning how to run reports, upgrade, etc. Pros fairly intuititive, most associates were able to use it with minimal training Cons sometimes associates got a little lost between the credit card & the expense screens. Review Source Response from DATABASICS October 13, 2020 Thanks for leaving us a review. We are thrilled that you loved how intuitive DATABASICS is and how responsive our team is to your needs; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We also appreciate the feedback on the different screen between credit cards and expense. So, thanks for your sharing your thoughts and we look forward to continuing to provide above-and-beyond customer service for your organization. With all our best, The DB Team KC Kyle C. Accounting Manager Food Production Used the software for: 2+ years ### "Helpful" June 10, 2021 4.0 Pros It is fairly simple on the front end for users to enter their information and it comes out in a text file that I can deal with in a reasonable manner. Cons Since the main administrator for the software has left the company changes codes on the back end has gotten difficult because it doesn't seem like anyone is connected with Databasics at this point. Reason for choosing DATABASICS Expense Was already using Ceridian for payroll processing which connected us to Databasics. Review Source Response from DATABASICS July 19, 2022 Thank you so much Kyle for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us! CF CRISTIANE F. Administração Management Consulting Used the software for: Less than 6 months ### "Rotina facilitada." February 21, 2025 5.0 Foi facil de entender e implementar o uso para facilitar o trabalho diario. Pros Facilita a rotina de relatorios de despesas. Cons Gostei de tudo ao trabalhar com esse software. Review Source DD Damian D. Senior accountant Accounting Used the software for: 1-2 years ### "Great accounting software" December 21, 2024 5.0 Pros Very easy to pull up reports input transactions Cons Nothing in particular great option a lot of reports Review Source MA MICHAEL A. CLERICAL Warehousing Used the software for: Less than 6 months ### "DATABASICS IS NOTHING MORE THAN BASIC" January 2, 2025 4.0 Pros THE THING I LIKE MOST IS THE USER FRIENDLY INTERFACE Cons SOME TROUBLES UPLOADING DOCUMENTS, NO WAY TO SCHEDULE Review Source AA Aiza A. AP Manager Marketing and Advertising Used the software for: 2+ years ### "Easy to use and very efficient. " July 22, 2022 5.0 Pros This software is the most friendly user from all we've test from, that there is sometimes no need to train new employees/users. It can also be setup according to what your company needs. From setting up max limit for expenses to setting up max approval amount for supervisor. Cons Can't think of any. For automation to be as efficient you will need both human and electronic intervention. This software gives you those options. Reason for choosing DATABASICS Expense Cost wise - it goes in the budget. Very user friendly, easy to manage for Admin. The mobile app availability is a plus especially for our personnel who's always on the road. Review Source Response from DATABASICS June 27, 2023 Thank you for your review of DATABASICS Expense! We're thrilled to hear that you find our software user-friendly and efficient, requiring little to no training for new employees. We take pride in offering a customizable solution that is tailored to the needs of your organization, including setting maximum limits for expenses and approvals. Your positive feedback regarding the balance of automation and human intervention is much appreciated, as we strive to provide a software solution that seamlessly blends these elements for maximum effectiveness. It's great to know that you found our pricing and mobile app availability to be significant advantages, especially for personnel who are often on the road. We're committed to ensuring that DATABASICS Expense continues to meet and exceed your expectations. Please don't hesitate to reach out if you need assistance or have any suggestions in the future. We're here to help and appreciate your continued partnership. LT Lisa T. Sr. Manager - Accounting Projects Consumer Goods Used the software for: 2+ years ### "DataBasics for Travel & Entertainment Expense Management" August 12, 2021 4.0 Flexible software (customizable). Great customer service. Pros This software suits our needs. We have some reimbursement programs for our Sales employees that are non-standard in the industry and DataBasics works with us to customize the software to our needs. Cons In Admin, sometimes an Expense Policy/Rule gets deactivated unintentionally because we touched another Admin area related to the Policy/Rule. Would be great to get a notification of what Policy/Rule gets deactivated when we make a change elsewhere, so we can take appropriate steps to ensure the Policy/Rule is reactivated if necessary. I also find Reporting to be a bit hard to use and not too user friendly. However, DataBasics is always quick to respond with any assistance we need. Reason for choosing DATABASICS Expense DataBasics was able to work with us to customize the software to our needs. Pricing. Review Source Response from DATABASICS July 19, 2022 Hey Lisa, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! TB Thomas B. Controller Staffing and Recruiting Used the software for: 2+ years ### "d.e.Foxx & Associates expense system review" May 2, 2023 4.0 Employees no longer have to mail expense reports in to the proper approver when it can all be done online. The reports do not get lost and the employee gets reimbursed on a timely basis. Pros The ease of use of preparing an expense report to show what was spent by employees. They can choose the proper category of spend easily and report the amount spent. The mileage calculation makes it easy for the employee to report the proper distance traveled on a trip.Also the administration of the product is simple to use and follow for making changes, additions and deletions. Cons Some of the Administration categories are a little misleading as to what you are doing by selecting them. They could be better titled and explained in the program. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Review Source Response from DATABASICS June 27, 2023 Thank you for your thoughtful review of DATABASICS Expense system. We're thrilled to hear that the ease of use, mileage calculation, and administration features have helped streamline your expense reporting process. Your feedback regarding the clarity of certain Administration categories is valid and important to us. We're committed to continuous improvement, and we will take your suggestions into account as we work on enhancing our product. Our goal is to provide the best possible experience for all our users, and your insight plays a crucial role in achieving that. It's great to hear that our system has made a positive impact on your employees' reimbursement process by eliminating the need to mail reports and ensuring timely payments. We appreciate your support, and we're confident that DATABASICS Expense will continue to deliver valuable benefits for your organization. Please don't hesitate to reach out to our support team if you need any assistance or have further suggestions. We're here to help, and we greatly value your partnership. DE Dawn E. Accounts Payable Coordinator Computer Software Used the software for: 2+ years ### "Databasics works for our team's expenses" July 19, 2022 5.0 We have been happy with DB expenses for years. Pros It's great that this sofware is web based. Our employees across the US are easily able to enter their expenses, apply imported credit card charges, upload/attach receipts and submit from home or remote offices. It nicely integrates and uploads into our accounting software, MS Business Central. Cons We have many projects and many tasks for each project. The expense entry can be a little confusing for new users with so many choices, it would be nice if we could narrow down choices/options per employee. Reason for choosing DATABASICS Expense DB was able to handle our many projects and tasks (with paid mods to the original system) and able to import our 50+ corporate American Express card and daily transactions. Review Source Response from DATABASICS June 27, 2023 Thank you for sharing your review of DATABASICS Expense! We're delighted to know that our web-based platform has been beneficial for your team, making it easy for employees across the US to manage their expenses and seamlessly integrate with your accounting software, MS Business Central. We appreciate your feedback regarding the numerous project and task choices, which can be confusing for new users. Your suggestion of tailoring options per employee is valuable, and we will take it into consideration as we continue to enhance and improve DATABASICS Expense. It's wonderful to hear that you chose DATABASICS Expense for its ability to handle your many projects, tasks, and corporate American Express card transactions. Your satisfaction and continued partnership are of great importance to us. We are glad that your team has been happy with DATABASICS Expense over the years. Please don't hesitate to reach out if you need assistance or have any further suggestions in the future. 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