Who Uses This Software?

Small to large organizations around the world. Industries include: Banking, Healthcare, Higher Education, Government, Insurance, Logistics, Manufacturing, Public Sector and Retail.


Average Ratings

87 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,995.00/one-time
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • HelpSystems
  • www.goanywhere.com
  • Founded 1994
  • United States

About GoAnywhere MFT

GoAnywhere MFT is an award-winning EDI software which secures, automates and logs all file transfer activity using a centralized enterprise-level approach. This managed file transfer solution can save you time & money, improve security and help meet compliance requirements. **Winner of 2017 Cybersecurity Excellence Award for Secure File Transfer**


GoAnywhere MFT Features

  • Archiving & Retention
  • AS2 Applications
  • AS2 Specification Compliance
  • Certificate Management
  • Configuration Data Searching
  • Data Format Translator
  • Flexible Licensing
  • Full Logging
  • Labeling

GoAnywhere MFT Reviews Recently Reviewed!

GoAnywhere does exactly what we expect it to do. Easily and Efficiently.

Nov 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Our company had multiple ways to move data both within the company and to our external vendors. GoAnywhere has replaced the HodgePodge of data transfer that was a mess to manage.

Overall: Eliminated a HodgePodge of different ways to transfer data that was a mess to manage. GoAnywhere has simplified the entire process.

Goanywhere MFT has made the task of transferring information between systems extremely easy.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: With very little training we were able to use the features available to securely transfer information between our company and our outside partners.

Cons: It is hard to find something that is a CON. Maybe the least friendly piece is getting to support and help text. Would like more examples of designing tasks.

6ad480da0b57f58e92d02e37b6541f6b

GoAnywhere we use for secure file transfers within and outside the organization

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: GoAnywhere makes our landscape scriptless and building workflow is easy with many templates available and ready to use.

Cons: There is no Asia timezone support which lets us stay during go-live to get proper support during US timezone without any additional charges

Overall: Streamlined file transfer securely and with PGP encryption
Detailed logs to debug and see the connectivity issues with partners

GoAnywhere is a tremendous product for our file transfer needs!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: GoAnywhere is a powerhorse! With so many features available, we are able to accomplish every task requested of us. From simple email tasks to complicated database file generation, this product tackles them all, effortlessly. One of the greatest features is the ability to notify administrators and users if a task succeeded or failed, making administrative functions a breeze.

Cons: Not really a con, but would like to see more robust examples of different tasks. Other than that, this product is top notch.

Overall: Overall, the return on investment. This product has been a time and resource saver.

Nice easy to use product

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Completely secured supporting multiple platforms and encryption methods, flexible, integrated with external sources and databases.

Cons: Could be little more customizable on user's options - want to able to remove from menu options we do not use, easy to navigate

We built roughly 300 automated workflows exchanging thousands of files each day.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The user interface is the best part of MFT. Once over the initial learning curve workflows are a breeze to create and maintain.

Cons: The software is so powerful 2 years later and I am still discovering things about the product. Would be ideal if there was more self paced training online for new users.

Overall: We save thousands of man hours every day with the automated workflows in MFT.

We loved that it was a web-based tool that was easy to install and learn at a very low cost.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Web-based and it solved the complexities for secure file transfers and data manipulation. We lacked the in-house skills to do this in-house and this tool was extremely easy to learn and implement.

Cons: I would like to see more open-forum discussions for ideas to implement other creative ways to use GA MFT. For instance, we use GA to build our own document imaging solution, but there may be other uses others have done that we are not considering,

Overall: Avoided hiring expensive IT consultants and rapid deployment of need projects.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review and feedback, Joe! We look forward to sharing creative and common use cases in the near future.

Overall experience has been very positive, virtually pain free.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Ease of use and flexibility, found the interface very straight forward and intuitive, quickly got up to speed.

We were able to very quickly retire several file transfer solutions which were both rigid and plagued with errors.

Being able to tie this into our database server executing jobs, stored procs, pulling and pushing data has been of enormous value.

Cons: Needing a separate license for development. My cardinal rule is never develop or test in production and abhor needing a separate license.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, Lawrence. We appreciate you sharing your feedback regarding the separate license for testing. We've shared your feedback with the R&D team.

MFT product is great. I have been using this product for over 9 years with ease. No issue.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: MFT software has various transmission features. In our environment we use FTP, SFTP, Network share and other features. They are easy to use and configure. Files get encrypted and decrypted easily.

Cons: Only issue I found is during the upgrade, we have to switch the product from Db2 to durby database because we use MIMIX replication fature and it encounters issue during the upgrade.

Overall: Secure transmission to various business partners.

Vendor Response

by HelpSystems on November 13, 2017

Wow, thanks for the great review, Manoher! We've shared your feedback regarding the error with our R&D team.

One stop application for all of your file transfer needs

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extremely quick to set up one-off FTP sites for users. Consolidated over 10 various FTP servers around the company to one location for everything.

Cons: Programming forthe projects can be a bit confusing if you aren't doing it every day. Once you get a few of them set up however it is easy to go back and reference them.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, Jeremy! Happy to hear GoAnywhere is helping you consolidate your processes and provide needed efficiency.

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GoAnywhere MFT has been a huge time saver for our organization

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Enables users to login securely and access their projects for on demand execution.

Excellent support, I haven't ever had an issue that support could not address.

It just works, create your project, schedule it, and relax knowing that files will be there when your vendor expects them to be.

Extremely robust feature set, can do complex data translations and transfers.

Overall: Saved me time and daily frustration.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for such a great review, Kevin! Happy to hear GoAnywhere has provided you and your organization with security and reliability.

C825dbd46085afdaaeeaee75c1761a3e

Linoma MFT is used more and more each day. It has simplified our processes.

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, scalability, and reliability. This application has replaced legacy applications in our environment. We have found Linoma MFT offers solutions to various workflows both customer facing and business related tasks. One centralized dashboard to manage all file transfers, user accounts, and everything task automated related is huge.

Cons: I would like to see customized training, for instance, someone to review how the application is used in our environment and introduce improvements or suggestions on functionality.

Overall: Functionality exceeds expectations

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review and sharing your feedback regarding customized training. We are looking to sharing more industry specific use cases with you in the future!

F4ee614e106efec71f49c32d69070bf5

Exceptional Managed File Transfer System

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I like most about the software is the web-based access, the ease-of-use and the built-in documentation. The program has easily taken the place of many of our previous scripts and scheduled tasks and has allowed for greater flexibility with scheduling and notifications.

Cons: The most difficult thing was getting used to using variables in conditional if/else statements. There are some definite best-practices which will help with organization and making changes in the future, such as setting variables for file and path names and then referencing those in later steps.

Overall: The audit logging is fantastic. It has simplified our file transfers and leaves a better trail than our previous manually created log files did.

Vendor Response

by HelpSystems on November 06, 2017

Thank you for taking the time to leave this review Brian, and your feedback on variables in conditional if/else statements.

E923adca66690f02019fd3ba7ff6a648

Rock Solid, Affordable Automation & MFT Software

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This program lets us do everything. We have a file and web portal that scans files for accuracy and delivers success or error reports. We have countless SQL reports and automation jobs running in the background. We have saved hundreds of hours of tedious labor hours, saving money and allowing our employees to focus on less repetitive tasks. It's also extremely affordable and pays for itself in just a few months if you use it correctly and don't drag your feet.

Setup is also super easy and they offer training to get you started. It's a no-brainer. If you have the need to do bulk operations on a repetitive basis, you need to use GoAnywhere. Support is also very helpful!

Overall: Reduced labor cost on tedious tasks, automation of countless tasks, reduction in human error.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, Vincent! We're pleased to hear that GoAnywhere has provided you with the needed efficiency, reliability and support you were looking for.

29b38cc926de279ce64c0effa4ba2423

Our experience with GoAnywhere has been quite positive. It has greatly exceeded our expectations.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: We originally purchased GoAnywhere to give us a more secure FTP server. While our specific need was to offer our business partners and vendors secure data transmission via SFTP, we were very pleased to know that GoAnywhere supports a number of additional secure file transfer protocols, including FTPS, HTTPS, and GoAnywhere Secure Mail (with an optional Outlook plugin).

GoAnywhere not only has "service" support, for services like HTTPS, SFTP, etc., it also supports workflow project creation. After our initial implementation of our services, we began to incorporate a number of very flexible advanced workflow projects. These projects utilize a number of GoAnywhere built-in components, including zip/unzip, PGP encryption/decryption, SFTP (GET, PUT, DELETE, LIST, etc.), SQL, email, job control, process loops, and external program calls. There are additional components (like REST and SOAP Web Services) that we have not even begun to use.

GoAnywhere is just an all-around fantastic product.

Cons: We are really quite pleased with GoAnywhere's capabilities to solve our business problems. I have had only one minor issue where I have not received resolution (yet). GoAnywhere offers the capability to connect to different types of servers and network shares. I have been able to establish a connection from our production server to a specific Windows Server via a Network Share resource, but attempts to transfer files from the production server to Windows Server via a GoAnywhere project are failing. Support has not been able to replicate the issue. It could be operator error on my part, or it could be that I am trying to do something that is better suited for GoAnywhere Agents.

Overall: It helped us with our PCI compliance and offered us additional flexibility in our data workflows.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, George. We're happy to hear that GoAnywhere has been such a positive experience for you. We encourage you to circle back with our support team should your issue transferring to a Windows Server keep reoccurring.

Excellent Product

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Centralise secure File transfers in our organisation, Automated running of Database Enquires.
Automated scheduling of jobs.

Cons: Automated Running of enquiry scripts on Databases and ftp results to users.
Looking at running multi statements for oracle Database.

Overall: Secure control of Data

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, Brian!

Most stable and simple soution ever have.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very Stable, once install and configured it's working properly like a hardware switch, you would forget it!

Cons: Less customization options for system integrations.
ie. we have a customization converting raw txt log to xml.

Overall: One site/server license required only. Unlimited license for internal & external user downloading file contents.

GoAnywhere has simplified file transfer processes from our previously used methods and applications.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use. Easy to navigate. Easy to install. Extremely flexible. Their customer service is top notch. I'm new to my role as a Systems Administrator and have leaned on them for answers and education to some of my questions as I feel my way thru.

Overall: Effective tool for transferring large files securely.

Vendor Response

by HelpSystems on October 06, 2017

Thank you for taking the time to review Jeremy.

Best overall software used for all our data needs.

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The latest version of MFT is the most robust version to date. Linoma is constantly making enhancements to meet the demands of keeping data safe in todays complex world of security and data breaches . The tech support is one of the best in the business. All of their team know the product like they wrote it to make problem deamination a non hassle . Please note once it is up and running we have never had a problem. We cannot live with out it.

Cons: None we love the product it runs with out any intervention. I guess the only con would be is upgrading from prior versions. but that is not a problem as the tech team is always there for you.

Overall: Safe secure data transfer to our business partners.

Vendor Response

by HelpSystems on October 03, 2017

Wow Stephen, thanks for the kind review! We appreciate you taking the time to share your experience with others.

One of the best products in this space. Once set up, it just works.

Aug 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: This product supports just about every transfer method out there. We even have one client where we are directly transferring from Linux to an IBM Mainframe, complete with the ACSII to EBCDIC conversion.

Cons: It was a little painful to convert from all the bash script, but it has been worth it. We have far fewer transfer problems now.

Overall: Smoother file transfers, better setup

Vendor Response

by HelpSystems on August 21, 2017

Thanks for your feedback. Manually converting from legacy scripts to GoAnywhere can certainly take some time, depending on how complex they are. We are looking into ways in which customers could automatically import their scripts in the future, which would be very cool.

The capabilities of GoAnywhere are great. File transfers are simpler and easier to manage.

Aug 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: GUI is clean, Scripts can be shared and duplicated freely. User access to pull files and put files is simple.

Cons: Some options are extra that should be included or cheaper. Rename of files not so intuitive. Maintenance of directories need to be considered, done manually or with scripts, not automatic option.

Overall: Maintenance and creation of file transfers is much more simpler.

Vendor Response

by HelpSystems on August 21, 2017

We are always looking for ways to make GoAnywhere more intuitive and easy to use, so thank you for your suggestions! We passed your comments onto our R&D team. If you ever have specific enhancement requests in the future, feel free to contact your GoAnywhere account rep or our support team.

The outlook plug-in and web client are very easy to use.

Jul 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: This product has lots of bells and whistles to customize your requirements. It has lots built in audit reports for audit trails.

Cons: The encrypted email has no option for reply all. This is a major drawback when you are sending an email to several people.

Overall: It meets the HIPA regulations.

Vendor Response

by HelpSystems on August 21, 2017

Reply all to a group of people through Secure Mail would be a great enhancement! We will pass this enhancement request onto our R&D team. Thanks a lot for your feedback Harish.

Very reliable product.

Jul 28, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: GUI interfaces allow for ease of use and quick navigation between screens. Drag and drop functions make for efficient project designs and changes. Resources can be set up independently allowing for use across multiple Projects. Quality documentation minimizes need to frequently contact Linoma support.

Cons: Project design can be complicated when trying to figure out how to use the various components. What order to put them in and how each of them work and how they relate to each other.

Overall: Allows us to automate most of our FTP traffic.

Vendor Response

by HelpSystems on August 21, 2017

Thanks for your comments. We are always looking for ways to make the Project Designer even more intuitive in GoAnywhere. Your feedback is appreciated!

We have experienced great support with minimal support needed.

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Frequent updates with easy update (not needing a support rep on-line).
The advertised features just work.
Fairly reliable. You include most features in the base product and do not nickel and dime for every add in.

Cons: My personal opinion, I prefer Rich Client Interface vs a web browser interface. The Web Browsers have issues once in a while. GOA has done a real good job to not lock-up as other vendor products with web-interfaces do. More source code examples (you can never have enough) to solve tasks.

Overall: Consistent file transfers interface vs Linux scripts

Vendor Response

by HelpSystems on August 21, 2017

Good feedback! We have found that a lot of customers do not like to install desktop software any longer, so that is why GoAnywhere has a browser interface for all administration and monitoring. We are constantly improving the browser interface with HTML 5, drag-n-drop, and other advance components to enrich the user experience. We will look into providing more examples too.

The comprehensive suite of protocols and addition of workflows provide a quick easy to use solution.

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: GoAnywhere MFT was selected after extensive testing and comparison with other products. It manages all the protocols we need from a single dashboard and provides powerful functionality via workflows.
The support for this product is outstanding and they continue to add new functionality on a regular basis. They actively seek feedback to improve the product and turn around requests for functionality additions quickly.

Cons: Does not have native support for parsing X12 EDI data. This can be accomplished via row-set usage and modification, but a basic X12 parser would be a huge help.

Overall: This product is replacing 6 dedicate data communication server with a single and more secure solution. Building workflows to mange file processing is much more efficient than writing UNIX scripts. and auditing a process can be done simply for a single dashboard.

Vendor Response

by HelpSystems on August 21, 2017

It would be cool to add a native parser for X12 EDI data. This is on our list of things to do in a future release. Thanks for your feedback!

Perfect, very stable, a lot of useful Features

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: One Dashboard for all functions.
Our customers are enthusiastic about the possibilities for transferring data to us.

Cons: At this Moment i dont have any things to say about the CONS. I would like to be able to use the support directly through your company. Support requests from our current service provider are usually answered after several days

Vendor Response

by HelpSystems on August 21, 2017

Sorry that is can take several days to get an answer from your business partner/provider. We will follow up with your partner and see how their responses could be expedited. Thanks for the feedback Kai!

Outstanding in every aspect. Much better than the competition.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Integration and flexibility. It just works for us with inimal configuration, day after day. We could run it in a5x9's or 2x9's kind of configuration as we need too. That flexibility is just terrific. Did I also say it's really cost-effective too?

Cons: Why is the folder structure that is in place for Projects NOT also used for Monitors and Schedulers? This is a serious feature that would be so much more rational. Also need some way to document where a monitor/scheduler calls a project/where a resource is used etc. Some kind of "auto-documentation" feature (from the programmer perspective), not just "reports"...

Overall: Centralized key and certificate management provides more than we'd get from any other system we looked at purchasing. WE ARE IN CHARGE PROACTIVELY OF THEM.

The ability to offer other parts of the organization a professional and secure file transport mechanism as a service.

We have integrated several custom in-house written processes to do these things into one environment; so its all about bringing together these features under one umbrella.

Vendor Response

by HelpSystems on August 21, 2017

Thanks for your feedback. We will pass your comments onto the R&D team and consider this request for a future release.

Love it - Awesome suite of tools for developing and managing automated tasks

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: GoAnywhere is intuitive and Dynamic. The way it is set up kind of like a 'toolbox' really simplifies automating complicated tasks and procedures. I always look forward to the new versions as Linoma seems to really be able to prioritize what additions would be useful for their customers and provide immediate benefits - it is obvious that they truly listen and consider any feedback received. The biggest Pro that I can provide is that the software is constantly evolving and getting better - that is a rarity with software like this and should be commended! Thanks for taking pride in your product and providing it at reasonable cost.

Cons: Although not really a con, I do think that the addition of 'canned' projects that users could reference when developing a process would be very helpful.

Overall: Time savings, Accuracy increase , efficiency increase.

Vendor Response

by HelpSystems on August 21, 2017

You may want to look into using templates when creating new projects. A template is like a 'canned' project which you can use as a great starting point. We are always looking for ideas for new templates, so please let your GoAnywhere account manager or support team know of any enhancement requests.

helped to simplify data transfers

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy of use and testing. The ability to copy and modify existing projects for changing or creating new connections. Ability to check logs.

Cons: Needs better documentation and possible how to do instructions to help develop new ways of communications.

Overall: Better communications and simpler ways to connect to outside contacts

Vendor Response

by HelpSystems on August 21, 2017

Thanks for your feedback. There are already over 1200 pages of documentation with lots of step-by-step instructions. However, we are always looking for ways to improve our manuals. We also have video tutorials that you may want to check out at https://www.goanywhere.com/tutorials/gamft

This is a great product and easy to use

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: This product is very easy to use and get going with. This is something we can email simple instructions to users to get them using product.

Overall: Ease of use for our employees.
I have not really run into any issues while using this product so far. We have had a few users that were having issues with the outlook plugin but was able to fix pretty easy

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the review, Alan! Happy to hear you've found it so easy to use.

We use GoAnyWhere MFT product for all our transmission processes. Very satisfied with the product.

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Handles all our transmissions. Easy to schedule. Has a well designed dashboard to monitor our daily processes. Support team that has been very responsive and helpful in making sure we are set up correctly and most efficient manner.

Cons: Online documentation and training videos are needed but any questions are answered quickly by support.

Vendor Response

by HelpSystems on August 21, 2017

You can check out our tutorials at https://www.goanywhere.com/tutorials/gamft . The online documentation is available by clicking the ? on any screen. Or you can optionally download the manuals at my.goanyhwere.com

In all the years we have used this product, we have never been disappointed.

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is simple to use, as an Administrator and User. Want to implement it further than we have it set, currently. Would like to eventually get the business to replace GlobalSCAPE. We currently only use it for IBM i.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, Darren! Happy to hear GoAnywhere MFT has been such a success for you. Please don't hesitate to reach out if we can be of any further assistance. You can find our contact information at https://www.goanywhere.com/contact

Invaluable Product

May 24, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ability to easily schedule tasks to securely transfer files, send emails with attached reports and monitor jobs are running smoothly.

Cons: Can be difficult to manage upgrades when you have a full line of scheduled jobs running. Support used to be much more free with their time. They'd give you tips and tricks that made learning new concepts and features easy. Now if you have a project that involves utilization of a new feature, you need to pay an analyst at an hourly rate to help you implement.

Overall: Ability to move information from our hospital information system to users within and outside the organization.

Vendor Response

by HelpSystems on August 21, 2017

We are looking for ways to have minimal downtime for upgrades. Usually you can call a support person and get assistance at no charge, as long as you are current on maintenance. However if you need training on a new feature, it may be billable if it could take more than a few minutes of time by a support person. Thanks for your feedback!

It's very easy and robust software and handles all kinds of file transfers very effectively.

May 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use
Reduce the development time
Robust
Supports various kinds of file transfers, data translation, native tasks etc
Detailed logging
Notification

Cons: Can't connect to sharepoint web url without mentioning the windows map drive details. It restricts to use the DFS and have to use the fixed host under network share.

Overall: Reduced development life cycle and easy testing
Easy to train resources on it
Flexible integration approaches

Vendor Response

by HelpSystems on August 21, 2017

We will pass your comment about the sharepoint web URL onto the R&D team. Thanks for your feedback!

we are using the GoAnyWhere on our Prod Server to transfer data between customer

May 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to implement and security for data transfer , we are using this product for more than two years and no any big issue or user complain

Cons: Need improve some function of project to easy setup, some of function need script knowledge but user do not have it

Vendor Response

by HelpSystems on August 21, 2017

Good feedback. We are always looking for ways to make it easier to set up projects in GoAnywhere. We will pass your comments onto the R&D team.

A large GA system platform has enabled the transfer and automation of information between internal s

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, intuitive interface, processing power and easy implementation. Since GA has been used it has allowed the integration of internal systems of the organization and promote safe transfers.

Cons: Perhaps licensing between IBM's replicated systems can lead to incidents. Since the license files are copied from a main machine to a replica machine (HA) and this is the possibility of creating conflicts if the client does not know how to handle this type of behavior.

Overall: Security, compliance with international standards. Avoid security breaches and maintain the business of my organization.

Vendor Response

by HelpSystems on August 21, 2017

The license file should not be copied between different systems. This is well documented in the Installation/Configuration manual. Sorry about any problems that this created for you! Feel free to reach out to your rep or our support team for further assistance.

GoAnywhere MFT is great for dealing with customers who need to send files securely.

May 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The product is extremely customizable and can tailor to just about every need possible. It can deal with a variety of uses, from secure file transfer to HTTP/HTTPS sessions.

Cons: Setting up projects can be a bit difficult and may require support assistance. Also, forms need the ability to add multiple upload sections and/or different file types in one session.

Vendor Response

by HelpSystems on August 21, 2017

We are always looking for ways to make it easier for customers to create projects. Regarding forms, we actually will support multiple upload sections in the next 5.6 release of GoAnywhere later this year. Stay tuned!

Overall I'm pleased with the product

May 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: That I can send secure communications as well as access my network folders. That it integrates with Active Directory.

Cons: The installation process is not easy to deploy in a remote user environment and since it's a per user install and not a per machine install it increases the deployment process greatly.

Vendor Response

by HelpSystems on August 21, 2017

We offer silent installers for any of our GoAnywhere desktop components. Please contact our support team and we can help you learn how to do this.

Excellent, easy to use with Exchange Integration

May 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Secure email integration with Outlook. iPhone application allows users to access files remotely. Newest 2.0 client allows for SSO which is great for our users

Cons: User-based installations. Since this software installs on a per-user basis it makes it impossible for our Helpdesk to install when users are not present. There might be instructions for bypassing this but I'm not aware.

Vendor Response

by HelpSystems on August 21, 2017

Hi Bryan, GoAnywhere desktop components support a silent install. Please contact our support team to help you with this.

Simple and quick

May 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it I can easily send personal identifiable information outside of my agency with less worries about the wrong people seeing it.

Cons: I HATE that each individual user has to install it. It seems like a very large downfall that really discourages our users from using it just because some of them need to install a pre-req/redist, which requires an admin, but the actual installation of the product specifies that the USER has to install it.

Vendor Response

by HelpSystems on August 21, 2017

You should be able to do a silent install of any desktop client software for GoAnywhere, like the outlook plugin. If you have problems setting that up, please contact our support team - we're always happy to help!

Great Product!

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used Go Anywhere for several years now, and we have had nothing but success in doing what we need using the product. The support staff is very helpful and has never failed to find a solution to any problem we have had.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, Todd! Happy to hear GoAnywhere has been such a success for you and your organization.

One of the best tools for todays ERP environments!

Apr 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our needs started off rather simple in that we needed to exchange files with our bank and it has expanded to multiple business partners. Every time our business expands it seems as though there are additional file exchange requirements. I used to worry about how we were going to accomplish each unique exchange of information. I find myself saying no problem we have GoAnywhere!!

Vendor Response

by HelpSystems on November 13, 2017

Wow, thanks for sharing such a great review. We're pleased to hear that GoAnywhere MFT is providing you with the functionality and confidence you need!

Robust and effective tools for File distribution

Apr 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: easy of defining the process after file is downloaded

Overall: We are using as400 based in house developed system, as a requirement came from our supplier to shift to SFTP. From market review we choose GoAnyWhere and it is fulfilling all our requirements for file transfer between the supplier machine and our different geographic locations.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, Anis. Happy to hear that GoAnywhere has fulfilled all of your requirements.

Go Anywhere is a valuable tool for AnMed Health

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have never used Go Anywhere until I came to AnMed in September of 2013. It is the ideal tool for moving the information from the IBM AS/400 to other vendors, as well as, other servers within our organization. The formatting of data has proven to be a great asset and time-saver as well.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for sharing your positive experience with GoAnywhere, Judy! It's always nice to hear how our solution has benefited our customers.

Great MFT Solution

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of function and can be achieved almost all task

Cons: It does not support DNS name. I wish it support that feature. Once you create template and then modify the template, It will not update all web users using the template. IF IP address of host change then we need to change web user and projects to that IP Address. IF DNS is supported then we do not have any work to do

Overall: It is one of the best MFT Solution in market. I will recommend to everyone . As a Einstein we made extremely good choice of the software. We save money and process are running more efficient then previous software. It is easy to use and has lots of functionalities. The support is great to help

Recommendations to other buyers: DNS works then it is a plus feature.

Vendor Response

by HelpSystems on August 21, 2017

Hi Parul, Thank you for your feedback. We will pass this onto our R&D team to review. Cheers!

GoAnywhere MFT has all the flexibility you need

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: flexibilty, easy of use and maintain, support

Cons: ?

Overall: We are using GoAnywhere a couple of Years in an enterprise enivronment. The Software is esay to install and configure, but has all the flexibility you need included.
It makes secure File exchange with our customers, partners and suppliers easy and secure.
The Support is well experienced and fast.
The upgrade procedure is harmless and takes less downtime.

Vendor Response

by HelpSystems on November 13, 2017

Aw, you're making us blush! Happy to hear GoAnywhere has provided you with the functionality, flexibility and security you need. Thanks for the great review!

GoAnywhere MFT - Great solution

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, Security features, Continuous improvements, great support

Overall: I first discovered GoAnywhere many years ago when one our applications teams come to me with a problem. They had created a windows front end to collect the users information and then generate a SQL statement to process on the ISeries. They had a problem connecting to the ISeries and getting the results to the users directory . After doing some research i settled on GoAnywhere and installed an evaluation copy and showed the the features and functions. They loved the simplicty, security and the detailed logging so much they started to find uses for it on our other systems. The other thing that we love about the product is that it is continually evolving adding new features and functions on a regular basis. The strong customer support is the icing on the cake.

Vendor Response

by HelpSystems on November 13, 2017

Thank you for the great review, Donald. Glad to hear how much you appreciate the new features and functions we've added to GoAnywhere MFT.

GoAnywhere Review

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the product it has many different features for any type of transactions in one. It is easy to use and great support. Any little things that I ever required from the software it was already there. No need to buy this feature or that all in one.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, Draga! We're please to hear that GoAnywhere MFT has met all your file transfer needs.

NTCA - The Rural Broadband Association and GO Anywhere

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, intuitiveness and support.

Cons: None.

Overall: I'm a Senior Network Engineer and work on Go Anywhere on a daily basis. I'm responsible for keeping it updated, writing and maintaining scripts, troubleshooting transfer issues and I absolutely love this product. The interface and tools to write, maintain and troubleshoot file transfers are extensive and very intuitive. And I just can't say enough about their support staff other then they are outstanding. We have had Go Anywhere for over 10 years and they are continuously adding features and making it better every year. I would highly recommend this application to any organization that either is thinking on replacing their file transfer vendor or is looking to automate it for the first time. Another plus is Go Anywhere is now part of Help Systems, which is a very reputable company.

Recommendations to other buyers: If you are looing into automating files transfer no matter your company size or are unhappy with your current vendor, go with Go Anywhere, you won't be sorry.

Vendor Response

by HelpSystems on November 13, 2017

Wow, we couldn't have said it better ourselves! Thanks for such a great review, Tim. We look forward to providing you with the reliability, security and service you need for continued success in the future.

GOANYWHERE MFT Crazy Easy!!!

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use interface and handles most any kind of data transfer. Has numerous features

Cons: Nothing

Overall: The Goanywhere MFT is super easy and flexible. Able to create and test brand new file transfers in a couple of hours.
Transfer un-encrypted and encrypted files over SFTP. Took only minutes to set up program to encrypt files using PGP.
Import both internal and external images into our imaging system automatically without manual intervention.
We create or parse Excel spreadsheets and update database tables simply by monitoring a directory for new files.
We also use Goanywhere MFT to create secure internal directories for each employee to store their check stubs, W2's, and any other confidential documents that only they can access using USER ID's and passwords.
Best of all we easily have set up notifications through email to notify the appropriate people when a scheduled project has run and whether it ran successfully or not.

Goanywhere has save us numerous hours of programming and research.

Vendor Response

by HelpSystems on November 13, 2017

We love hearing such positive experiences like this from our customers! Thank you for the great review, George!

GoAnywhere is a great file transfer tool

Apr 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and Customer Support

Cons: None yet

Overall: We have been using GA since the product came out. Customer support has always been fantastic. If the software didn't have a feature we wanted, it showed up really fast. When I had a problem, support was quick to provide a template I could use or guidance over the phone.

From combining files to formatting Excel files, to combining files, and encryption, we have been able to accomplish everything we have needed so far.

Recommendations to other buyers: Try it

Vendor Response

by HelpSystems on November 13, 2017

Thank you for your loyalty and sharing such a positive review. We look forward to continue working with you!

Great Product

Apr 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: flexibility

Cons: not user friendly

Overall: We are a Union with 20,000+ members in the Supermarket business and every supermarket is sending Us the weekly and monthly files from different computer platforms. That why we use GoAnywhere software, We create projects that convert what they send me and merge into my I5 series database

Vendor Response

by HelpSystems on November 13, 2017

Thanks for sharing your particular use case and how GoAnywhere is able to meet your needs. We appreciate the positive review!

MFT Review

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: In 2007, we were looking for a reliable FTP software. What we were using was an FTP server that only sometimes worked and was only accessible by a network engineer. I was aware of Linoma Software because we had their Surveyor/400 product. I spoke withCustomer support representative
at a conference about Goanywhere Director. We used Goanywhere Director so extensively that it only made sense to upgrade to MFT. The new features such as drag and drop were easy to use without any additional training. As with any of the Linoma products, MFT support is quick and efficient. I can't say enough good things about MFT.

Vendor Response

by HelpSystems on November 13, 2017

What a compliment! Thanks for the great review, Lisa. Happy GoAnywhere has been able to meet your needs.

MFT Review

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ease of use, the functionality and, of course the security. The user guide is fantastic too.

Cons: I haven't found anything I do not like or like the least about this product.

Overall: From the beginning of my exposure to Linoma, I've had very good experiences from my training of the product by Linoma and through the use of the MFT product as well as Support. The Support response has been quick and professional. It serves our purpose greatly especially since we are a PCI compliant company, to know that this software is also PCI compliant takes a weight of our shoulders.

Recommendations to other buyers: Keep up the good work!

Vendor Response

by HelpSystems on November 13, 2017

Hearing about your positive experience with our solution and support team is such a compliment! Happy to hear that we are able to provide you with the security confidence you need, especially regarding PCI compliance. Thank you for sharing, Judith.

One Stop MFT

Mar 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: GoAnywhere MFT is a great product. We started using it in our PCI environment. We liked the ease of use and features so we decided to use it as our MFT for the entire company. Linoma continues to add relevant features and improve the software. One of the best features of the product is the customer service. They are very helpful and responsive to their customers inquiries, I find this as an invaluable feature of any product. If you are searching for an MFT product, I would highly recommend that you download a trial version of GoAnywhere MFT and give it a try.

Vendor Response

by HelpSystems on November 13, 2017

We couldn't have said it better ourselves! The GoAnywhere MFT trial option is a great way for users to determine how our solution can meet their organization's unique needs. Thanks for the great review, Scott!

Too complicated for what we need

Mar 23, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The job logs.

Cons: Too complicated for basic users like myself to understand & manage when something goes wrong.

Overall: Some of the support people are GREAT, some are not great. The product is so complex that there are a lot of little points where something imperfect can happen re: interaction w/your system, causing a problem which is too complicated for us basic users to fix ourselves, so you end up with no choice but to pay their support people take care of it. Frustrating. Time-consuming. If I had my way we'd look for something simpler that does what we need and not all the extra stuff that we don't need; maybe it would be easier to manage. There are probably people who have made the investment of time & money to thoroughly learn all the ins and outs of this software and love it. We're not those people.

Recommendations to other buyers: If you are prepared to spend time & money learning it, you will probably love it.

Una experiencia personal de GoAnywhere

Mar 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: My experience with the product is quite satisfactory. It is a good product for our information transfer needs. Despite being a product that i did not consider initially I was surprised when performing the concept tests. I've only found two little problems:

- Do not have local technical service in Spain and we have to work with intermediaries.
- Product updates go through a new installation of the new version.

Despite, it is a good product and gives us a lot of usefulness without any problems.

Great Product - Great C.S.

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use
Excellent CS.

Overall: We started using Go Anywhere last year and it is going great. Excellent Support (Level and Level 2 both) and awesome training staff, always willing to help and go extra mile.
In a nut shell, its a keeper.

Vendor Response

by HelpSystems on November 13, 2017

We never get tired of hearing how helpful GoAnywhere MFT has been to our customers. Thanks for sharing your review, Kamal!

Adaptable managed file transfer

Mar 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: One of the major points that drew us to GoAnywhere MFT was the web interface for development so that we could be platform agnostic. There were some initial learning curves with job development to streamline their effectiveness, but now that we've gotten past some of the hurdles it's fulfilling nearly everything we throw at it. The two caveats so far have been the standard reports being an add-on module. The welcome dashboard and audit logs are free. We also haven't yet found a way to call an outside script, but we've found that for most things, the outside scripting work could be accomplished in GoAnywhere. Overall, it's a very good product. Updates are easy to apply. Documentation is sufficient. The built-in help is an excellent guide. I would recommend this product to others looking for a managed file transfer solution.

Positive Experience

Mar 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We were seeking an iSeries based software solution for data exchanges with a few of our clients, some of whom required Secure FTP connections. Not only did GoAnywhere MFT satisfy those requirements, functionally it exceeded our expectations. It is relatively easy to setup and use, and it's ability to monitor for new data availability has proven invaluable. The built in help features are extensive and easy to navigate. When we needed additional help their customer support services were quick to respond and quickly answered our questions. I highly recommend this software.

Vendor Response

by HelpSystems on November 13, 2017

Wow, so happy to hear such positive feedback regarding our solution and support team. Thank you for sharing, Ron!

Great product

Mar 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The GoAnywhere MFT product has been heavily utilized at our organization enabling us to send sensitive documents securely and easily to external stakeholders. It was relatively simple to deploy and there's little to no maintenance involved as well. I would recommend this product to anyone needing a solution for transferring files securely.

Vendor Response

by HelpSystems on November 13, 2017

Thank you for the great review, Gary! We enjoy hearing customer success stories like yours.

GoAnywhere a valuable tool

Mar 21, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We had a specific need for GoAnywhere. We needed to get some files from our iSeries and transmit to a remote server system using SFT. This transmission has to occur repeatedly through the day on a regular schedule. GoAnywhere did exactly what we needed and has trouble-free once it was properly configured. Customer support is always courteous and helpful.

Vendor Response

by HelpSystems on November 13, 2017

Happy to hear GoAnywhere MFT has provided the needed reliability for you and your team. We really appreciate your review and the positive remarks regarding our customer support team. Thank you, Bill!

Joins together the disparate strands of our Organisation...

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: while not perfect, MFT has allowed us to develop integrations across a wide range of systems.

The scripting process can be a little clunky, but gets the job done, and the available tools make debugging straightforward.

Vendor Response

by HelpSystems on November 13, 2017

Thank you for the great review, Tim! Appreciate your feedback.

Great to work with!

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using this software since version 4.3.x which was back then quite a feature-rich application. Can't say enough good for the current version 5.4.x which has incorporated a few new features, including drag and drop components for project layout, all in a well presented WEB-based interface. The job scheduler is quite flexible, with email alerts, repeat on fail and holiday schedules. The documentation is extensive, but not always easy to find details of specific issue like trying to work with elements of array variables. The support team is top notch, they are ready to help with specific issues and give pointers for specific implementation tasks. Product updates are straightforward. The product itself has operated without a glitch since its purchase, which I must say is a peace of mind. All in all, I am very pleased with it and I highly recommend giving it a try.

Pros: Connectors for most protocols, drag and drop, debugging tool, scheduler flexibility, audit logs of all transfers, support.

Cons: Doc needs more examples

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review and for being such a loyal customer! We've shared your feedback regarding documentation with our team internally and will evaluate how we can address this need.

File transfer with extra options

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Secure Mail

Cons: 'Share folder' feature that can not be deleted from main list of folders.

Overall: We have really love using the Secure Mail feature to transfer large files to outside vendors. Gets around internal email file size limitations.

Vendor Response

by HelpSystems on August 21, 2017

Hi Vira, thanks for your feedback! We will pass this request onto our developers for review. Sorry about any inconvenience this causes.

GoAnywhere MFT is best of class

Mar 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: As we continue to migrate our legacy file transfers we find GoAnywhere to flexible yet easy to manage. Excellent product!

Vendor Response

by HelpSystems on November 13, 2017

What a compliment! Thank you for sharing the great review, Patrick!

Newer, Better, Faster

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I just started creating a new project using the new version and I'm loving the enhancements. I really like the new look and feel.

Vendor Response

by HelpSystems on September 05, 2017

Thanks for the review Stephen. Glad you're enjoying the newest version!

Excellent tool

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy and flexible development

Overall: We have been using this tool for around 2 + years and it is working excellent. development is very easy.

Vendor Response

by HelpSystems on November 13, 2017

We really appreciate you taking the time to provide such a great review, Anis!

Outstanding MFT!

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We went looking for an MFT software package to meet compliance requirements for SFTP. GoAnywhere easily met and even exceeded our expectations. The workflow aspects of the software has become an import part of our processes and greatly improved and the reliability of our overall product.

Vendor Response

by HelpSystems on November 13, 2017

We love hearing how GoAnywhere MFT meets the needs of our customers, especially when it comes to compliance. Thank you for the great review, Brian!

Great product with awesome support

Mar 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: The number one attribute of this product is the customer support behind it. Direct or via the online resources you are never stuck trying to figure it out alone. From basic installations to upgrades and learning about new features there is never a lack of response when requested. The basic job and scheduling tasks are simple to learn and support for development staff. The maintenance of the key rings and encryption require a little more technical know-how and are not quite as intuitive as some other aspects. Our company is still working on expanding the use of the product to use more of the robust features that are included but as stated at the beginning of the review the support is always available to get it done.

Vendor Response

by HelpSystems on November 13, 2017

Thank you for the great review, Elizabeth! We're so pleased to hear our support team has been such a great resource to you and your team.

Professional Tool

Mar 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Very good and profound, especially professional needs are met. Support is great.
Would like to see some folder synchronizing features for self written projects.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for the great review, Stefan! We've shared your feedback regarding folder synchronization with the R&D team.

Lead PeopleSoft developer, Allianz

Mar 17, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: Using this tool about 5 years, very reliable and easy with good tech support, flexibility and security. Already recommended to few partners

Vendor Response

by HelpSystems on November 13, 2017

Wow, thanks for the referrals, Michael. So happy to hear GoAnywhere has provided you with the reliability you need.

Perfect for Our Needs

Mar 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Very easy to customize and modify. Good error detection and reporting.

Cons: "Help" system and manual not as easy to use and understand as it might be.

Overall: Our small business must exchange data with multiple government agencies and private organizations. Each has their own format, security requirements, and timing restrictions. GoAnywhere MFT provides maximum flexibility and precise control for each. It can be programmed, tested, and implemented quickly and easily and is very cost-effective.

Vendor Response

by HelpSystems on August 21, 2017

Thanks for your feedback. Although there are over 1200 pages of documentation with lots of step-by-step instructions, we are always looking for ways to improve our manuals. We also have video tutorials that you may want to check out at https://www.goanywhere.com/tutorials/gamft. If you have specific suggestions for our documentation, please contact support to raise an enhancement request.

MFT Review

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It works cleanly most of the time. When there are issues, they are almost always related to issues external to the product.

Cons: Sometimes we have issues connecting to our email server and the logs are not much help. That can be very frustrating.

Overall: We were GoAnywhere Director users who were very satisfied with the product. We were able to easily upgrade to GoAnywhere MFT without losing any functionality. In fact, we now have more functionality available to us that we have not started using yet. But we plan to.

Vendor Response

by HelpSystems on August 21, 2017

We will pass your comment about email server issues to the R&D team. We'll see if we can enhance the error messages and other items to make it easier to debug issues. Thanks for your feedback!

Great product but workflow configuration is challenging

Mar 16, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: HTML5, Secure Email, Create account, self manage passwords, multi domain support

Cons: Workflow configuration is confusing

Overall: Great product, we are very pleased with all , but when building out projects we are often unsure of what elements are needed and when and why.

Recommendations to other buyers: We would love to have a best practices administration guide.

Vendor Response

by HelpSystems on August 21, 2017

We are always looking for ways to improve our documentation, so thanks for your feedback. You may want to check out our Security Settings Audit report, which will show you any potentially vulnerable security settings you have configured.

Wonderful Software

Mar 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Experience with GAW MFT was really wonderful, Life has become so much easy after we migrate to MFT. It is really user friendly and we have been using GAW very extensively across various locations. Transfer and sharing of files is safe and secure using this methodology. Hats off to the team on developing such a wonderful software.

Vendor Response

by HelpSystems on September 05, 2017

Thanks for taking the time to leave a review!

Very useful and easy to use

Mar 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy to use and upgrade. Very efficient support

Cons: N/A

Overall: I use this software to orchestrate file transfers, decryption and archiving. IT is the easiest sofware I have found. Very easy to use and upgrade. Very efficient support team.

Vendor Response

by HelpSystems on November 13, 2017

What a compliment! So happy to hear you've found GoAnywhere to be so easy to use and upgrade. Thanks for the positive review!

GoAnyWhere, a nice GUI alternative to other control tools

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use.

Cons: None so far.

Overall: We used to run our job with Robot Scheduler with batch files or shell scripts.
GoAnyWhere allowed us to have more people be able to manage jobs.
Its nice GUI is easy to use and anyone can use it.
Lots of built-ins functions.
Customer support is fantastic.

Recommendations to other buyers: No.

Vendor Response

by HelpSystems on November 13, 2017

Thanks for sharing your positive experience using GoAnywhere MFT! Happy to hear it's been so easy to use for you and your team.

GoAnywhere gave us everything we needed at the lowest price point of all MFT vendors we evaluated

Mar 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: user I nterface, technician support, project building features, modular project construction

Cons: i hope that a future version of the GoAnywhere MFT product is not dependent upon Java.

Overall: GoAnywhere gave us everything we needed at the lowest price point of all MFT vendors we evaluated. Our development team had very specific demands for their MFT needs, some of which completely ruled out some vendors' products, and GoAnywhere MFT was able to provide solutions to all of them. We love how modular the project building process is, and how extensible the building blocks are. Technical Support is stellar, product upgrades are easy to perform, and the interface is easy to use. I highly recommend GoAnywhere MFT to anyone who needs a solution for FTP/FTPS/SFTP/HTTPS file transfers.

Recommendations to other buyers: Stop using Java and replace all commonly shared components with proprietary solutions.

Vendor Response

by HelpSystems on August 21, 2017

The bulk of GoAnywhere is written in Java to allow it to run on virtually any platform including Windows, Linux, UNIX, IBM I and other systems without having different code bases for each platform. This allows us to rapidly add new capabilities to GoAnywhere that can be used for all platforms without redundant testing. We can also use proven 3rd party libraries to expedite development of the product. Some of our competitors wrote their products in proprietary languages and now their products have fallen behind in features/capabilities. Thanks so much for your feedback!

Couldn't imagine reverting back to archaic processing

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: WOW... "All of the above"... There isn't much I don't like... being a business analyst previously, the layout and the functionality is fantastic - it is obvious the product weighs the benefits to many customers in how it adds functionality and design, something not easily done when one-off requests come in that are impossible to implement as it affects the masses. With that in mind, I kept my "Con" below to follow this train of thought.

I love the auto logging of all project, the key mgmt., the resource mgmt., the audit logs... just so many things!

Cons: Least... we are a few revisions old, so this may have been addressed... When selecting resources, I hate how the entire page must load before I can click on a resource. If I click on one before the entire page loads, then I get an error and have to start all over. I understand this data is loading from the database, so I've lived with it. However, could there be a way to pre-load this information in the background at login (and store it) so it can be displayed immediately upon entry to Resources. Also, add a REFRESH button so, if someone goes in and doesn't see an entry someone else created, they can either log out and in (to refresh, in the background, this list) or they can client the REFRESS button (and wait one time for all to reload, in the foreground).

Again, not sure if this has been address in more recent releases, but something that tends to annoy me each time I need to test a resource or create one.

Overall: GoAnywhere has brought us up to date with managing all of our file transfer needs. The delineation of functional areas (coding, resource mgmt, key mgmt, etc.) make all much easier to manage and use across multiple transfers. Additionally, the dashboard allows a quick means to see recent jobs and what has failed, not to mention the ability to search completed jobs, transfers, and file movement, all with filters, allows for quick responses to business questions on successes, failures, and timing of transfers and file availability.

All in all, this is the best product I've see in my professional career -- meeting the ever growing demand of managing file transfers.

Recommendations to other buyers: Not at all!!!

Vendor Response

by HelpSystems on August 21, 2017

Thank you for your feedback. I'm sorry to hear about your issues on the List Resources page. We have not heard of delays from anyone else when loading Resources. When time permits for you, please contact support so we can investigate this issue further with your environment.

The MFT solution that we all expected !

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: All, user friendly

Cons: Don't know the limits :-)

Overall: Easy, smart, dedicated to all our needs ! It's THE solution to implemented in your MFT architecture !

Recommendations to other buyers: Try it and adopt it !

Vendor Response

by HelpSystems on November 13, 2017

You're making us blush, Alexandre! We love hearing such positive reviews from customers like you. Thank you!

Really good value for money.

Mar 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use
value for money

Cons: not enterprise ready
lacks some enterprise essential features

Overall: We are using goanywhere to provide our clients an access point. It is really help full tool. The best part is the ease of use. we have used Axway in the past but it was all over the place and was not that ease to use.

GoAnywhere has provided a platform not just for our extranet users/customers but also internet based customers for file transfer.

REALLY good product, however would like few more enterprise specific features.
such as ability for non-repudiation, push data/files into DB as bolbs/clobs.

Apart from that the product suite is really good.

Vendor Response

by HelpSystems on August 21, 2017

Thank you for your feedback. I'm sorry to hear that you do not feel that GoAnywhere is enterprise ready. It is actually used to move hundreds of thousands of files a day for some of our larger deployments without issues. There are a few development cases we have open for future release consideration that Vocalink is tagged on (for example, blob/clob support). We will notify you if/when they become available. If you have additional suggestions, please contact support to submit an enhancement request.

From a VW to a Farrai

Mar 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: GoAnywhere MFT has been amazing and an instant impact on our business. Support and training has been phenomenal. The built-in help system is one of the best I have seen. I would recommend this software to anyone and everyone.

Vendor Response

by HelpSystems on November 13, 2017

Knowing that the GoAnywhere MFT solution has made such an impact on your business is the best compliment we could have received. Thank you for sharing, Steve!

Great Solution - Licensing Model Needs work

Mar 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: This is a great managed file transfer solution. I have to say the licensing model is a little bit expensive. The one thing I can say, their support runs better than most.

GoAnywhere MFT does a pretty good job

Mar 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The graphical user interface

Cons: The log files are not easy to review.

Overall: Initially when I started to use the software it looked overwhelming to me but after a few weeks, I was able to get the hang of it. Software is easy to learn and it does what it is supposed to do. I like the graphical interface since I am not great with command line. The support team has been great and able to assist when ever needed. But like with everything else, there is always room for improvement so I gave 4 stars.

Vendor Response

by HelpSystems on August 21, 2017

Thank you for your feedback. I've passed along your comments to our R&D team. If you have some suggestions on what could be done to the log files to make them easier to read, please raise an enhancement request with our support team.

MFT fits our file automation needs

Mar 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use
Can automate a lot of tasks
Great support

Cons: Uses Java
Web application can be buggy at times

Overall: We needed a solution that provided simple scripting automation for a lot of out SFTP jobs. This product did this plus more features coming down the road. New to scripting? Do not fear the GUI. It is easy to use.

Vendor Response

by HelpSystems on August 21, 2017

Thanks for your feedback Brian! The HTML5 web client in GoAnywhere does not require a Java applet.

Help to better control FTP

Mar 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of use. Flexibility to do multiple types of transaction.

Overall: GOANYWHERE helps us to control the FTP from the I Series without having to involve Server connections. It put the control onto the I Series.

Vendor Response

by HelpSystems on November 13, 2017

We love hearing that customers find GoAnywhere MFT so flexible and easy to use! Thank you for the great review, Tim!