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Join the more than 20,000 TaxJar customers, of all sizes, tackling sales tax management with ease. Try it Free!
Product Details
TaxJar is the leading technology for eCommerce companies of any size to manage sales tax and trusted by more than 10,000 businesses. Founded to help merchants and developers spend less time on sales tax and more time growing the businesses they love.
We offer TaxJar Reports, web-based reporting app that organizes sales tax data into return-ready reports by state; AutoFile, a service that automatically files your returns; and SmartCalcs API, a RESTful API powering real-time calculations.
Contact Details
TaxJar
https://www.taxjar.com
Founded in 2012
Located in United States
Starting Price
- $19.00/month
- https://www.taxjar.com/pricing/
Free Trial
- Yes, get a free trial
Platform
- Installed - Mac
- Cloud, SaaS, Web
- Installed - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- In Person
- Live Online
- Webinars
- Documentation
Support
- Business Hours
- Online
TaxJar Features
Address Validation
Audit Trail
Consumer Use Tax
Exemption Management
Tax Calculator
Tax Filing
Taxability Verification
Transaction Tracking
Value Added Tax (VAT)
Popular Comparisons
TaxJar Reviews
Showing 5 of 54 reviews
Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.7/5
Anne Z.
Owner
Internet, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 18, 2017
“TaxJar is the ONLY way to collect state sales tax for eCommerce!”
Overall: One of my lifeline go to products to run my eCommerce Internet sales business. It pulls in info from Amazon, eBay and PayPal to calculate which states I owe sales tax too. I was a life saver when I went compliant regarding my FBA sales tax. Thanks TaxJar!
Pros: TaxJar has an ease of use that once you are set up, you are good to go. They make registering for states you have nexus in a breeze. I started with my home state of CA and worked with it for over a year before becoming compliant with other states that I had nexus in for Amazon FBA. As an eCommerce seller I was able to easily link to my eBay and PayPal accounts. They pull in the info needed and on a monthly basis I can see which states I have to make payment to. I easily log into the states websites and submit everything online. Such a time saver I can't even tell you. They give you step by step instructions for everything having to so with EACH and every state in the USA. Simply the best! As a solopreneur, I am my own book-keeper and accountant. I have all the info in TaxJar to make my business run regarding sales tax.
Cons: While I haven't yet used autopay, where they would do my filing, I hesitate because my sales are not great. I wish the fee was based on how much or how little one sold. I would use in a New York minute if that were the case.
Reviewer Source
Source: Capterra
September 18, 2017
Abdullah M.
CEO
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source
Source: Capterra
May 30, 2019
“Please do not Waste your money in this company”
Overall: Horrible!! Now I am looking for an alternative. If someone ever pays me a million dollars, I will never sign up with these guys.
Pros: I signed up with this company since the start of my business back in 2014. After signing up installation was pretty easy as all I had to do is install the plugin and few clicks it was all set. So, I never needed a human interaction. December 2018 I updated my software, since then this plugin isn't working. What that means is, this software did not collect a single tax from customer. I file my taxes quarterly. In January i logged in to get the report, that's when I discovered that tax jar is not collecting any taxes. Due to my busy schedule I couldn't contact them right away. Then when I finally did contact them by sending them an email, I did not get a response from these guys for over a month. Then I sent a follow up email beginning of this month. I am still waiting on the resolution. What is the issue you may ask? When I try to connect my store (magento 1), it gives an 301 redirects. They told me it has something to do with my server side. Hosting company saying they don't see anything wrong with my site or the server.
They do not provide any phone service. So, all these communication is going on via email. Wanna hear the response time? First email sent on May 6th, didn't hear anything back from them until 2 days later. Sometimes I am going 2/3 without any response.
Cons: - No Phone Support
- Email support takes 2/3 days to a week, sometimes no response
- Basically no support
Reviewer Source
Source: Capterra
May 30, 2019
Tracy H.
Founder
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source
Source: Capterra
March 15, 2018
“Calculating taxes for several states and countless municipalities is daunting, TaxJar made it easy.”
Overall: Taxes can be complicated and we did have some questions along the way. TaxJar always got back to us.
Pros: It handled all aspects of our sales tax needs. We used it to manage real-time calculations so we collected the correct amounts. Then we used the TaxJar service that also files the taxes with each state. When we did have questions, they had answers. This allowed us to focus on the more important aspects of our business.
Reviewer Source
Source: Capterra
March 15, 2018
Geri C.
Owner
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 14, 2018
“Takes the pain out of paying my salestax”
Overall: Worry free tax filing and tracking.
Pros: The best thing about TaxJar is the ability to connect it to my Amazon store and it monitors all of the sales tax that needs to be submitted and filed. I also use the added service of letting TaxJar actually submit my tax return. Saves me time and frees me to do things that will help me grow my business.
Cons: I rarely even visit my TaxJar account because it is automated and there's really nothing for me to do. I do check in once in a while to make sure it's tracking everything correctly. There is no real con for me so far.
Reviewer Source
Source: Capterra
March 14, 2018
Verified Reviewer
Computer Software, Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 12, 2017
“Super-simple API integration to add tax handling to a web application”
Overall: Easy addition of tax handling to our web application.
Pros: TaxJar was very easy for us to implement, didn't require hoops and red tape to get setup, and has been foolproof for us so far. The error messages (when our input is incorrect, for example) have been clean and easy to correct. It's a great comfort knowing we don't have to worry about the tax implications of transactions -- we just submit the data to TaxJar and they tell us how much to charge. Awesome!
Cons: The API does not yet have a way to automate creation of new accounts (if you are building a framework using TaxJar for multiple clients this does add the additional step of having to require the client to create their own account).
Reviewer Source
Source: Capterra
December 12, 2017