Who Uses This Software?

More than 10,000 businesses and developers of every size choose TaxJar for a hassle-free, fully-automated sales tax solution. See how we're different with a FREE 30-day trial!


Average Ratings

38 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
    See pricing details
  • Pricing Details
    https://www.taxjar.com/pricing/
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TaxJar
  • www.taxjar.com
  • Founded 2012
  • United States

About TaxJar

TaxJar is the leading technology for eCommerce companies of any size to manage sales tax and trusted by more than 15,000 businesses. Founded to help merchants and developers spend less time on sales tax and more time growing the businesses they love. We offer TaxJar Reports, web-based reporting app that organizes sales tax data into return-ready reports by state; AutoFile, a service that automatically files your returns; and SmartCalcs API, a RESTful API powering real-time calculations.


TaxJar Features

  • Address Validation
  • Audit Trail
  • Consumer Use Tax
  • Exemption Management
  • Tax Calculator
  • Tax Filing
  • Taxability Verification
  • Transaction Tracking
  • Value Added Tax (VAT)

TaxJar Reviews Recently Reviewed!


TaxJar is the ONLY way to collect state sales tax for eCommerce!

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TaxJar has an ease of use that once you are set up, you are good to go. They make registering for states you have nexus in a breeze. I started with my home state of CA and worked with it for over a year before becoming compliant with other states that I had nexus in for Amazon FBA. As an eCommerce seller I was able to easily link to my eBay and PayPal accounts. They pull in the info needed and on a monthly basis I can see which states I have to make payment to. I easily log into the states websites and submit everything online. Such a time saver I can't even tell you. They give you step by step instructions for everything having to so with EACH and every state in the USA. Simply the best! As a solopreneur, I am my own book-keeper and accountant. I have all the info in TaxJar to make my business run regarding sales tax.

Cons: While I haven't yet used autopay, where they would do my filing, I hesitate because my sales are not great. I wish the fee was based on how much or how little one sold. I would use in a New York minute if that were the case.

Overall: One of my lifeline go to products to run my eCommerce Internet sales business. It pulls in info from Amazon, eBay and PayPal to calculate which states I owe sales tax too. I was a life saver when I went compliant regarding my FBA sales tax. Thanks TaxJar!

Capterra loader

Calculating taxes for several states and countless municipalities is daunting, TaxJar made it easy.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It handled all aspects of our sales tax needs. We used it to manage real-time calculations so we collected the correct amounts. Then we used the TaxJar service that also files the taxes with each state. When we did have questions, they had answers. This allowed us to focus on the more important aspects of our business.

Overall: Taxes can be complicated and we did have some questions along the way. TaxJar always got back to us.

Takes the pain out of paying my salestax

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about TaxJar is the ability to connect it to my Amazon store and it monitors all of the sales tax that needs to be submitted and filed. I also use the added service of letting TaxJar actually submit my tax return. Saves me time and frees me to do things that will help me grow my business.

Cons: I rarely even visit my TaxJar account because it is automated and there's really nothing for me to do. I do check in once in a while to make sure it's tracking everything correctly. There is no real con for me so far.

Overall: Worry free tax filing and tracking.

Super-simple API integration to add tax handling to a web application

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: TaxJar was very easy for us to implement, didn't require hoops and red tape to get setup, and has been foolproof for us so far. The error messages (when our input is incorrect, for example) have been clean and easy to correct. It's a great comfort knowing we don't have to worry about the tax implications of transactions -- we just submit the data to TaxJar and they tell us how much to charge. Awesome!

Cons: The API does not yet have a way to automate creation of new accounts (if you are building a framework using TaxJar for multiple clients this does add the additional step of having to require the client to create their own account).

Overall: Easy addition of tax handling to our web application.

Tax Jar has solved our sales tax problems. This is the perfect solution for ecommerce companies.

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This was the easiest plug in that our IT has integrated with our Magento Website. I love that it can collect and auto-file in every state. Customer support always answers our questions quickly and accurately. The interface is user friendly.

Cons: The updates this year have solved any lacking areas we saw when we first started using Tax Jar. There are a couple of times Tax Jar has charged tax when it should have not, but the percent this has happened is less than 0.001% and the number of transactions we have seen this on has decreased each month.

Overall: It saves us so much time by filing returns or manually tracking sales tax rates. Their website also has so much beneficial information on sales tax issues.

Capterra loader

Saves our business time and money

Oct 10, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: TaxJar is a fully featured taxation product for our e-commerce business. I'm amazed that something so fully featured is available at such a low price. It integrates with our e-commerce plugin WooCommerce.

Cons: The service at the low price point is very poor. It feels like they do this intentionally to get you to upgrade.

Overall: TaxJar is a great alternative to Avalara in terms of price and functionality. The service leaves something to be wanted at the lower end of the pricing scheme. Overall, it does what we need it to do.

Capterra loader

This is one of those `invisble helpers you cannot live without.

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Best support to handle sales taxes with omni channel business. Our omni channel sale tax collection is on auto pilot. It integrates flawlessly with amazon and Shopify and we haven't had any issue at all. TaxJar just does the job.

Overall: I peace of mind! All I can say.

If I could rate TaxJar 10 star, I would

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The depth of organization and ease of data acces.

Cons: There is nothing I can think of - TaxJar even highlights states where I might have nexus

Overall: Customer service is excellent. We find the software a critical part of our monthly and quarterly sales and use tax process. We allow TaxJar to auto file for our large volume states, saving us hours of work. We manually file our other states and TaxJar's organization makes its incredibly easy and, in our view, a critical part of our financial work.

We've been using TaxJar for almost 2 years and couldn't be happier with the outstanding value

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: extremely easy to implement, use and service levels are outstanding. The product is extremely accurate - love the the automated state filings which saves tremendous time critical for a small organization.

Makes calculating taxes easy!

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being an ecommerce craft store, I have to track taxes for all around the country. TaxJar takes the headache out of calculating sales tax. I am able to easily run reports and gather the info I need!

Cons: Nothing. Everything is automated so it makes keeping track of taxes a breeze!

Overall: Overall great! A good, affordable price and does everything I need it to do!

Great customer service and execution

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: They are making calculating sales simple and efficient for my website - whereas this could be a nightmare to do manually and not a good use of my time. Their customer service has been outstanding.

Cons: I've had no issues to date with the software - we launched in August and I have had not had any challenges to report.

I am not familiar with state sales taxes at all, and TaxJar made it so much easier!

Apr 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I can have all my states in one place and see all the statuses. I love that customer service is quick to respond and helpful to people who know nothing about state taxes such as myself.

Cons: It is difficult to navigate when you don't know much about taxes. Specifically when I try to autofile and don't owe any taxes, I have to create mock files. This is almost impossible to figure out on the platform without customer support being involved to explain.

Capterra loader

Taxjar is very easy to use taxes can be complicated but it is easy with this application

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like this application because it is easy for our clients to make sales tax payments and to integrate accounting software, it is easy and convenient

Cons: It can be a bit expensive if you are a business with thousands of transactions per month. It may be more profitable to hire someone to do it for you at that time.

Overall: I like this application because it is easy for our clients to make sales tax payments and to integrate accounting software, it is easy and convenient

Relieves the stress of sale tax

Mar 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I refer this software to my clients that pay sales tax in multiple states. It helps them calculate and remit their sales tax in a timely and accurate manner. I have multiple clients that use this software for sales tax and lodging tax and they love it!

Cons: Can become a bit pricey if you are a business with thousands of transactions per month. It may be more cost effective to hire someone to do it for you at that point.

Centralizes and Aggregates a Ton of Information

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Tax Jar helps me take 10,000 orders and pulls information like zipcodes so that I can figure out exactly how much tax is owed in each individual municipality. It centralizes policy, and knows if I have a nexus in each state and how much I owe in each locality. It knows things like if shipping and giftwrapping are taxable in states. I can't imagine running my small business without it.

Cons: The interface stinks - I frequently have to have 6 or 7 tabs open at once just to fill out one state's tax return. But, I'll take function over fashion on this one.

Extremely Easy to Use

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Saves me days of time by automating everything that has to do with sales tax. Customer support is fast and friendly.

Cons: I would love to see more educational tips and suggestions around the individual states and difficulty levels around filing manually. There are some states where it is almost impossible to do it yourself.

Overall: Extreme time savings. Could not conduct sales tax without this software.

Your ultimate destination for sales tax management!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: First of all, it is super easy to enroll and use. It automatically transfers the sales tax information from my amazon.com seller central and put them on my account of TaxJar. It is easy to understand and they not only display my state's sales tax but other states too.

Second, it offers a lot of sales tax related articles and videos that you could read or watch and learn from. I like the video that tells me how to file and remit taxes and it is so easy. It saves tens of hours. I can't imagine filing it without TaxJar and what a headache it might be.

Third, the software and its site is beautifully designed and very user-friendly. They are good at it and I see this company will be more successful in future as we are having a new sales tax wave.

Cons: I wish they offer better (Cheaper) pricing.

Overall: I love it!

Super Easy to use, and the most important part is the accuracy.

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Time saver, We have full confidence and trust this product, Can have reports that shows how much we pay to each state and we can plan our cash flow based on the calculation in advance.

Cons: I don't have anything to say on this one, since we start using it we notice the value in it.

MAybe the can be integrated with a accounting software and will be a lot better.

Overall: time, accuracy, projected cash flow of my business

TaxJar Makes doing business online very easy with Shopify

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Taxjar installed in shopify very quickly. After setting up the account on their website and configuring it is ready to go. It will collect all the tax information by state and calculate the deductions and any nexus required. The reports are easy to use and have made this task very simple. The alternative would be very manual and time consuming.

Cons: It's great, I have no complaints. I am not a chartered accountant so I can't see any detailed extras it doesn't do.

Overall: It's simple to install and does work for me that would take a lot of time to complete.

TaxJar addresses a major pain point in my business and does it well.

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: For the amount of data that is available, the layout doesn't feel overwhelming. There are helpful tip icons for certain items that make the software easier to learn.

Cons: I think the cost for autofiling is a bit high, especially in the states which I file monthly. Perhaps a tiered pricing model?

Easy to Understand Reports Make Filing Sales Taxes so much Easier!

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As the only employee in my small business, I am tasked with every duty, including filing sales taxes in over 30 states. I have utilized AutoFile services on the 3 largest states to save myself time, and surprisingly I have been able to handle the workload of the remaining states on my own due to the simplicity of the reports provided by TaxJar.

Cons: Occasionally there is a discrepancy in the total amount of tax collected versus the expected taxes due, but I would suspect in my case that it is due to errors in Amazon's tax collecting formulas. I do wish Amazon and TaxJar could work together to get those numbers to match.

Great

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, easy to login and check status also the filing is really easy and is taking the stress off paying taxes

Cons: Confusing ways to auto file. Not clear on ways to file. Need more training videos. Some graphics aren't clear whether we are files or not. Otherwise s great program.

Great Tool for a Growing Problem for Online Sellers

Jun 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Autofile is very nice, navigation and articles/help/support through all the tax laws of each state is very useful

Cons: Though cheaper than some, still pricey. Works well with Amazon, other platforms a little less; still a lot of unanswered questions

Great customer support!!!

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use software, and amazing customer support. I have only needed support a few times, but every time it is so easy to get ahold of them and they resolve issues very quickly.

Cons: I really like everything about Taxjar in the last year I have been using them. I would highly recommend.

Overall: Sales tax is challenging, even our tax firm recommended we find a specialist for sales tax. They recommended Taxjar and I have been amazed how easy they are to work with.

Super easy to use - saves us a lot of time

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to setup

Automatic Tax fillings - less headache for me

Connects to our eCommerce platform

Great support

Cons: While we haven't got to the next pricing tier - this could get a bit pricey, depending on your monthly transactions

Super Useful, But Overpriced

Jun 07, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It streamlines tax collection and puts all the information in one place, which makes it really easy for me to collect sales tax accurately in my new, small business. It helps me stay in compliance, which I was previously struggling to keep up with.

Cons: It is without a doubt overpriced. All it does is put readily available information in one place. So it saves time, but it's not really providing anything grand and exclusive. If I had to do it once a year, I'd do it without TaxJar - but since I have to do it every 30 days, it helps to have the data in one place in spite of the cost.

Good for small shops

Oct 24, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Nice that this company will take care of all the sales tax questions you have

Cons: They only have a 30 day trial and it's a bit expensive after that

Great software for small business

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software took care of all of my bookkeeping worries. It integrates seamlessly with Shopify. You pretty much just set up all of your details at the beginning and let TaxJar do the dirty work.

Cons: I recently switched to Wix.com as my ecommerce platform. I was disappointed to find that there was no TaxJar app to pair seamlessly with my site like when I was with Shopify. I'm hoping that they change that one day.

Overall: I would recommend this product to anyone using Shopify as their ecommerce platform but not if they are using Wix.com

Capterra loader

Tax Jar helps my Amazon business track quarterly sales tax.

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Works with every state. You are able to automate, so it doesn't take long to use. It's everything you could need.

Cons: I really don't have a negative thing to say about the software. No one likes paying taxes, and TaxJar makes the process painless

Overall: Makes it very easy to stay on top of our state sales tax reports.

No problems!

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, self-explanatory, and concise. The cost is easy to swallow for comfort and peace of mind.

Great product for collecting and reporting sales tax for any ecommerce site.

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to setup. Easy to use. Straight forward pricing plans. The signup process is simple and fast. Ready connections to popular shopping carts, CMS and accounting systems. Automated tax filing available.

Cons: The automated filing is great but I think it will have to be based on volume and not flat fee. When there are no transactions to report to any nexus state it seems a little bit costly.

Fast and Personalized Service!

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am not a computer wiz but this software was easy to understand and navigate through.

Cons: I did not find any area of this software that was difficult to understand or navigate through.

Overall: The most important thing about this software and TaxJar as a company was the fast customer service. Everyone was always very helpful to me with my questions and software navigation. Im so happy I joined TaxJar as my state tax service

Relatively easy to use

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: This site is easy to use and gathers data pretty accurately. I like the different tax features available to users, especially in different states.

Cons: This is pricey for what I needed it for. I wanted it to calculate some Ebay things for me, but I ended up using a GoDaddy program that is about half the price of the lowest option on TaxJar.

TaxJar is great. It really made sales taxes easier and manageable.

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's easy to get set up and easy to use. The auto file feature is awesome for the headache States. They also offer a lot of helpful info on their blog.

Cons: I wish it had better instructions on how to navigate the states websites. They are all a maze and every one is different, making it really challenging just to register to pay them sales tax.

At our firm we suggest all of our clients use TaxJar for their sales tax.

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like how easy TaxJar makes it for our clients to make sales tax payments and that they have interegrations to accounting software like Xero.

Cons: Even though I like that they have made an integration for Xero, I think that the integration could be cleaned up to avoid duplicate transactions.

It's become a life-saver for our small business

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I am so happy to have found this app! It integrates with our Squarespace website and saves hours of time and confusion to automate the sales tax payments to our state. Highly recommend it!

Cons: I only wish that they could make it more clear as to exactly what sales tax to be collecting from our customers. Their SmartCalcs portion of the app seems great, but have yet to figure out how to integrate that with our Squarespace site.

Take the stress of overload out of your business

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Compiles all of your sales from various platforms for ease of reporting

Cons: It missed one of my products I'm selling, but they are fixing the issue.

Overall: They are always quickly available, friendly, helpful, supportive, and really listen to what your question or issue is. I really appreciate that...great business support and customer service!

Removes some of the headache of business taxes

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Everyone who deals with sales tax, nexus, etc at a business knows it can be a bear to deal with. TaxJar solves that and removes some of that stress and burden.

Cons: It's integrations are getting better but a few more direct integration and it will be perfect for us.