--- title: "TaxJar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TaxJar Software - reviews, pricing plans, popular comparisons to other Sales Tax products and more." source_url: "https://www.capterra.com/p/163419/TaxJar/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # TaxJar Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TaxJar ## What is TaxJar? TaxJar® focuses on solving a problem no one wants to deal with - sales tax. We passionately leverage technology and exceptional customer service to help you forget about sales tax and focus on what matters most - growing your business. TaxJar serves over 20,000 businesses in a wide range of industries, including Coca-Cola, Dell, Microsoft, KiwiCo, Basecamp and quip. Automate your eCommerce sales tax with the only sales tax solution powered by AI and the fastest API in the industry. ## What is TaxJar used for? [Sales Tax](https://www.capterra.com/sales-tax-software/)[Tax Preparation](https://www.capterra.com/tax-preparation-software/)[Corporate Tax](https://www.capterra.com/corporate-tax-software/) Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 88% Neutral 1% Negative 11% Starting price $39 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TaxJar?[Manage this product listing](https://www.g2.com/products/taxjar/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TaxJar 4.4 (76) VS. [4.0 (365)](https://www.capterra.com/p/75673/AvaTax/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (75) Ease Of Use 3.8 (364) Value For Money 4.3 (63) Value For Money 3.6 (320) Customer Service 4.3 (63) Customer Service 3.4 (335) ## TaxJar alternatives Highest Rated [4.8 (16)](https://www.capterra.com/p/10014186/Kintsugi/#reviews) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.5 (73)](https://www.capterra.com/p/119968/TaxCloud/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,554)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [hellotax](https://www.capterra.com/p/187594/Hellotax/) [4.7 (114)](https://www.capterra.com/p/187594/Hellotax/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187594/Hellotax/) [View all alternatives](https://www.capterra.com/p/163419/TaxJar/alternatives/) ## FAQs about TaxJar Overview ### Which roles and teams benefit most from TaxJar? TaxJar is most used by business owners, CEOs, presidents, and other executive leaders who oversee sales tax obligations across growing companies. Finance and accounting staff rely on it to calculate taxes and prepare filings, while marketing, ecommerce, and technical teams use tax data to support online sales operations and integrations. Answer based on 75 reviews Overview ### What company size and specific industries is TaxJar built for? TaxJar is designed for businesses of all sizes, from small companies to larger organizations, that need help managing sales tax. It serves a broad range of customers rather than a single industry, making it suitable for merchants and other businesses handling sales tax compliance. Features and Usability ### What are the key features of TaxJar? TaxJar includes core sales tax management, tax calculation, and multistate reporting that consolidate transaction data. Its integrations with ecommerce platforms and accounting systems support automated data imports, while AutoFile handles tax filing for selected jurisdictions. API access and compliance tools help businesses monitor nexus and filing obligations. Answer based on 57 reviews Pricing ### How much does it cost and what fees or limitations are included? TaxJar offers Starter 200 at $39 per month, with two AutoFile credits annually, three integrations, and single-user access. Professional 200 costs 99 per month and adds real-time API calculations, up to 10 integrations, and four AutoFile credits. A free version and trial are available; reviewers cite limited free options and inflexible pricing for low sales. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does TaxJar integrate with? TaxJar integrates with Shopify, Amazon, Walmart, BigCommerce, Fishbowl, QuickBooks Commerce, Squarespace, Stripe, and WooCommerce. Reviewer feedback most often confirms Shopify, Amazon, and Walmart connections for ecommerce tax management, while the official catalog lists additional platforms for online stores, payments, inventory, and commerce operations. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does TaxJar offer? TaxJar provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does TaxJar offer, and how do users rate the experience? TaxJar offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, friendly, and accurate, with quick issue resolution. However, some report delayed or unanswered emails, difficulty reaching phone support, and limited configuration guidance that leaves complex setup questions to self-service resources. Answer based on 20 reviews Features and Usability ### How well does TaxJar manage sales tax across multiple states? TaxJar centralizes multistate sales tax data, calculations, and filing workflows for online sellers. Small business teams value connections with major marketplaces, nexus tracking, state-level reports, and AutoFile options that reduce manual work. However, merchants with unusual exemptions, returns, or adjustment needs should review transaction data carefully, since manual controls and exception handling can be limited. Answer based on 57 reviews Features and Usability ### How accurate are TaxJar sales tax calculations? TaxJar calculates sales tax in real time and gives businesses state-level totals, but validation remains important. Some ecommerce users find setup and reporting simple, especially when collecting tax across channels. Others report rate mismatches, unclear API behavior, and gaps for specialized exemptions or product tax rules, so finance teams should reconcile calculations before filing. Answer based on 11 reviews ## Features AI summary Based on 543 Sales Tax reviews Capterra data shows that buyers of sales tax software rank the following features as their top priorities: - **Sales Tax Management** (**61%** of reviewers rated this feature as critical) - **Tax Compliance** (**67%**) - **Tax Calculation** (**67%**) TaxJar supports all three features that reviewers rate most highly: **Sales Tax Management**, **Tax Compliance**, and **Tax Calculation**. Together, these capabilities help businesses manage tax obligations more accurately, calculate the right amounts at checkout, and stay aligned with filing requirements, allowing teams to reduce manual work and handle sales tax with greater confidence. Sales Tax Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Calculation of consumption tax imposed on the sale of goods/services Tax Compliance 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Tax Calculation 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Accounting 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Tax Filing 3.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Audit Trail 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. TaxJar 20 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Address Validation: Verifies and confirms the accuracy of an address - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Exemption Management: Identify and track situations that legally reduce financial liability - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Tracking: Track movement of transactions across accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Value Added Tax (VAT): Goods and services tax - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Features 4.3 (75) 4.3 Based on 75 reviews ## Pricing Value for money 4.3 (63) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/163419/TaxJar/pricing/) Starter 200 $39.00 Flat Rate,Per Month It includes: - Up to 3 data import integrations - Email support with a guaranteed response time - 2 AutoFile credits a year Professional 200 $99.00 Flat Rate,Per Month It includes: - Dedicated onboarding support and Customer Success Manager - Up to 10 total integrations - 4 AutoFile credits a year - Archive of historical sales tax data - Email and phone support with a guaranteed response time Value for money 4.3 (63) 4.3 Based on 63 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) ## Support, customer service and training options Customer Service 4.3 (63) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (63) 4.3 Based on 63 reviews ## User reviews Overall rating 4.2 Based on 76 reviews Filter by rating Counts reflect reviews available in this feed. 5(52) 4(15) 3(1) 2(2) 1(6) Mentioned topic Recent reviews first, then most helpful RE Reviewer Founder Used the software for: 3-5 years ### "Calculating taxes for several states and countless municipalities is daunting, TaxJar made it easy." 5.0 March 21, 2018 Taxes can be complicated and we did have some questions along the way. TaxJar always got back to us. Pros It handled all aspects of our sales tax needs. We used it to manage real-time calculations so we collected the correct amounts. Then we used the TaxJar service that also files the taxes with each state. When we did have questions, they had answers. This allowed us to focus on the more important aspects of our business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Justin H. CTO Used the software for: 3-5 years ### "Great API, no way to capture tax exempt certificates for clients" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 15, 2025 Pros Rich API, calculations were accurate, API speed was very fast, initial setup was helped along by the team at TaxJar Cons We saw real differences in the quality of the team after the Stripe acquisition. Further, no tool to capture tax exempt certificates for our customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: Less than 1 year ### "Classic bait and switch by sales. Non-existent support. Massive over-payment of sales taxes." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 26, 2021 Unbelievably poor support once the sales transaction was complete. No communication automated or otherwise when serious issues happen that result in large transactions drafting from your bank accounts. No remorse or support when serious issues happen to recover funds drafted in overpayments. No priority support no matter what even when things go wrong fee based or otherwise, and absolutely no care or concern about it from anyone include the sales team. Pros Initially what was pitched as a robust flexible API, auto-file service to take the burden of multi-state sales tax nexus off our finance team, and "great support" in the event of integration support needs or post purchase assistance. Great up-front sales response working to close the deal. Cons 1) Unclear or illogical API logic that results in under collections and overpayment. Senior software engineers with decades of backend billing systems integration experience confused by the way it functions. 2) When they autofile for your company, they will happily remit any amount ($10s of thousands of dollars!) more than you collect and not send any kind of alert or make any kind of contact informing you of this atrocity. 4) When you discover a major issue (like overpayment), they remind you the service is not managed, the onus is on you to check everything, and offer fee based services to refile returns once you've corrected data they used to over remit sales taxes to states with a wait time of \*6 to 8\* weeks. 5) Poor to nonexistent support (phone support goes to voicemail 99% of the time and callbacks never occur, emails take 3-5 days for responses and often need engineering to answer further questions which take a further number of days or weeks for a response). Little to no care or concern expressed whatsoever when support is needed. Sales answers the phone, support doesn't, but will sales not help you one bit after you've signed up with Taxjar. 6) A web interface that provides no ability to manually adjust anything other than whether a transaction is tax exempt or not. Searching for transactions is best done by exporting data and using excel. 7) Auto-file rendered useless in multiple states with sales tax exemptions the platform doesn't support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Asher J. Financial Director Used the software for: 1-3 years ### "Taxjar will save you hours" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2021 TaxJar is a fantastic solution for tracking sales tax. It has saved me hours of time, prevented hundreds of errors, and probably saved a few penalties too ! Pros TaxJar makes sales tax a breeze. It pulls sales data from multiple platforms (in our case, 9 platforms) provides a consolidated report for each state that one can use to file your sales tax return. Alternatively, for a fairly average fee TaxJar will file for you. TaxJar saves me in the region of 20 hours per month. Cons Honestly, I do not have anything bad to say about TaxJar. I feel their filing fee is slightly high, but I'm really nitpicking there.... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Program Administrator Used the software for: Less than 1 year ### "Excellent product for most online sellers battling with interstate sales tax nexus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 6, 2019 Overall experience has been great. It took some time to get set up because we have back sales we needed to import. But once everything was operational it saved us time each and every month. Pros If you are on online seller with nexus in multiple states, this software will save you time. For marketplaces like eEbay and Amazon, sales are imported automatically and you are able to set up auto-file for the states which you have Nexus and need to file. Cons If you sell items through an online marketplace which is a qualified "marketplace facilitator" you will currently not be able to upload items in a straightforward way with the basic account. At this point in time, they make you upgrade to the plus version before you have the features to upload items via CSV to have them report as a marketplace facilitator. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexander K. CEO Used the software for: Less than 1 year ### "Used to be good not its just an overpriced poorly supported app" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 2, 2022 Terrible. We were looking for a deep dive into the amazon configuration and setup, and support told us they have no configuration assistance anymore. It's only self-service. This company only cares about profits, not quality products/services. Pros We used to like the software, but it has become a hodgepodge of features with no real thought put into the interface design. It is very confusing to use.Additionally, the company now provides zero integration and setup support. Their model is self-service which I find to be very ridiculous for something complex like taxes. We are moving to Aclara. Cons They used to provide support and assistance with configuration, and now it is self-service. The support articles are very canned and just give you basic directions on connecting things with no real explanation of the configuration of how the system works. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CMO & Founder Used the software for: I used a free trial ### "TaxJar Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2022 It's very seamless compared to a few other apps like QuickBooks and TurboTax because it automated the tedious processes. Pros The tax jar is very comprehensive and good for a lot of different commerce businesses or people thinking about going online with their current service businesses. Cons The softwares cost to implement is more than it's worth to pay for monthly with a subscription. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Software Engineer Used the software for: Less than 1 year ### "Saves our business time and money" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 October 12, 2018 TaxJar is a great alternative to Avalara in terms of price and functionality. The service leaves something to be wanted at the lower end of the pricing scheme. Overall, it does what we need it to do. Pros TaxJar is a fully featured taxation product for our e-commerce business. I'm amazed that something so fully featured is available at such a low price. It integrates with our e-commerce plugin WooCommerce. Cons The service at the low price point is very poor. It feels like they do this intentionally to get you to upgrade. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "This is one of those \`invisble helpers you cannot live without." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2017 I peace of mind! All I can say. Pros Best support to handle sales taxes with omni channel business. Our omni channel sale tax collection is on auto pilot. It integrates flawlessly with amazon and Shopify and we haven't had any issue at all. TaxJar just does the job. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Gerente de Administración Used the software for: 1-3 years ### "Taxjar is very easy to use taxes can be complicated but it is easy with this application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 10, 2018 I like this application because it is easy for our clients to make sales tax payments and to integrate accounting software, it is easy and convenient Pros I like this application because it is easy for our clients to make sales tax payments and to integrate accounting software, it is easy and convenient Cons It can be a bit expensive if you are a business with thousands of transactions per month. It may be more profitable to hire someone to do it for you at that time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163419/TaxJar/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [QuickBooks Online vs TaxJar](https://www.capterra.com/compare/163419-190778/TaxJar-vs-QuickBooks-Online)[Vertex vs TaxJar](https://www.capterra.com/compare/160387-163419/Vertex-SMB-vs-TaxJar) [TaxCloud vs TaxJar](https://www.capterra.com/compare/119968-163419/TaxCloud-vs-TaxJar)