# TaxJar Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TaxJar Software - reviews, pricing plans, popular comparisons to other Sales Tax products and more. Source: https://www.capterra.com/p/163419/TaxJar/ --- # TaxJar Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TaxJar ## What is TaxJar? TaxJar® focuses on solving a problem no one wants to deal with - sales tax. We passionately leverage technology and exceptional customer service to help you forget about sales tax and focus on what matters most - growing your business. TaxJar serves over 20,000 businesses in a wide range of industries, including Coca-Cola, Dell, Microsoft, KiwiCo, Basecamp and quip. Automate your eCommerce sales tax with the only sales tax solution powered by AI and the fastest API in the industry. ## What is TaxJar used for? [Sales Tax](https://www.capterra.com/sales-tax-software/)[Tax Preparation](https://www.capterra.com/tax-preparation-software/) Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 88% Neutral 1% Negative 11% Starting price $39 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TaxJar?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.taxjar.com&name=TaxJar) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TaxJar 4.4 (76) VS. [4.8 (16)](https://www.capterra.com/p/10014186/Kintsugi/#reviews) Starting Price $39 Flat Rate, Per Month Starting Price $75 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (75) Ease Of Use 4.9 (7,717) Value For Money 4.3 (63) Value For Money 4.8 (6,626) Customer Service 4.3 (63) Customer Service 4.9 (6,331) ## TaxJar alternatives [3.5 (73)](https://www.capterra.com/p/119968/TaxCloud/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [4.7 (3,594)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,483)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [Avalara](https://www.capterra.com/p/75673/AvaTax/) [4.0 (355)](https://www.capterra.com/p/75673/AvaTax/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/75673/AvaTax/) [View all alternatives](https://www.capterra.com/p/163419/TaxJar/alternatives/) ## FAQs about TaxJar Overview ### Which roles and teams benefit most from TaxJar? TaxJar is most used by business owners, founders, and C-suite leaders who need simple sales tax management across ecommerce operations. Finance teams, including accountants, bookkeepers, and controllers, rely on it for accurate calculations, filing support, and reporting, while managers and marketing leaders use it to keep multi-channel growth compliant. Answer based on 75 reviews Overview ### What company size and specific industries is TaxJar built for? TaxJar is designed for businesses of all sizes, from small companies to larger organizations, that need help managing sales tax. It serves a broad range of industries and is especially suited to sellers handling sales tax compliance across multiple locations or online channels. Features and Usability ### What are the key features of TaxJar? TaxJar includes core sales tax management tools like tax calculation, state-by-state reporting, and transaction tracking, plus differentiators such as AutoFile and nexus monitoring. Reviewers also frequently mention integrations with Amazon, Shopify, Walmart, and Xero, along with a centralized dashboard that consolidates multichannel sales tax data for filing and compliance. Answer based on 57 reviews Pricing ### How much does it cost and what fees or limitations are included? TaxJar starts at $39/month for Starter 200, with Professional 200 at 99/month; a free version and 30-day free trial are available. Starter 200 fits single-user teams with up to three integrations, while Professional 200 adds real-time API calculations and multi-user access. Reviewers call it lower priced than competitors, but some find monthly and autofiling costs hard to justify. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does TaxJar integrate with? TaxJar integrates with Shopify, ShipStation, WordPress, and M.O.M., with reviewer mentions also confirming Amazon and Walmart connections. Across ecommerce and finance, it connects to 10 platforms including BigCommerce, WooCommerce, QuickBooks Online, NetSuite, Stripe, PayPal, Squarespace, Adobe Commerce, Ecwid, and Salesforce Platform. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does TaxJar offer? TaxJar provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced instruction for setup and feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does TaxJar offer, and how do users rate the experience? TaxJar offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, friendly, and helpful, especially for setup and navigation. Still, some report slow email replies, difficulty getting configuration help, inconsistent phone access, and a shift toward more self-service resources. Answer based on 20 reviews Features and Usability ### How well does TaxJar handle sales tax management? TaxJar simplifies multistate sales tax management by pulling marketplace data, tracking nexus, and organizing filing reports in one place. Small ecommerce businesses often find it saves time and reduces compliance work, though some teams run into support issues, limited manual adjustments, and gaps around exemptions, certificates, or unusual return scenarios. Answer based on 57 reviews Features and Usability ### How accurate is TaxJar for sales tax calculation? TaxJar calculates sales tax accurately for many standard ecommerce transactions, especially across connected stores and marketplaces. Small business teams value the real-time rates and state reporting, but some businesses report mismatched totals, problems with special exemptions or niche tax rules, and occasional calculation differences that require manual review. Answer based on 11 reviews ## Features AI summary Based on 537 Sales Tax reviews Capterra data shows that buyers of sales tax software rank the following features as their top priorities: - **Sales Tax Management** (**59%** of reviewers rated this feature as critical) - **Tax Compliance** (**66%**) - **Tax Calculation** (**67%**) TaxJar supports all three features that reviewers consider most important: **Sales Tax Management**, **Tax Compliance**, and **Tax Calculation**. Together, these capabilities help businesses manage tax obligations more accurately, calculate rates correctly across transactions, and stay compliant with filing requirements, allowing teams to reduce manual work and handle sales tax with more confidence. Sales Tax Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Calculation of consumption tax imposed on the sale of goods/services Tax Compliance 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Tax Calculation 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Accounting 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Tax Filing 3.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Audit Trail 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. TaxJar 20 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Verifies and confirms the accuracy of an address Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Identify and track situations that legally reduce financial liability Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Calculation of consumption tax imposed on the sale of goods/services Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Set up connections to third-party platforms to improve business processes Track movement of transactions across accounts Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Goods and services tax Streamlining repetitive tasks and activities through automated and predefined workflows Features 4.3 (75) 4.3 Based on 75 reviews ## Pricing Value for money 4.3 (63) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/163419/TaxJar/pricing/) Starter 200 $39.00 Flat Rate,Per Month It includes: - Up to 3 data import integrations - Email support with a guaranteed response time - 2 AutoFile credits a year Professional 200 $99.00 Flat Rate,Per Month It includes: - Up to 10 total integrations - Archive of historical sales tax data - Email and phone support with a guaranteed response time - Dedicated onboarding support and Customer Success Manager - 4 AutoFile credits a year Value for money 4.3 (63) 4.3 Based on 63 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) ## Support, customer service and training options Customer Service 4.3 (63) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (63) 4.3 Based on 63 reviews ## User reviews Overall rating 4.4 Based on 76 reviews Filter by rating 5(52) 4(15) 3(1) 2(2) 1(6) Mentioned topic Sorted by most recent JH Justin H. CTO Education Management ### "Great API, no way to capture tax exempt certificates for clients" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 14, 2025 Pros Rich API, calculations were accurate, API speed was very fast, initial setup was helped along by the team at TaxJar Cons We saw real differences in the quality of the team after the Stripe acquisition. Further, no tool to capture tax exempt certificates for our customers. Alternatives considered [TaxCloud](https://www.capterra.com/p/119968/TaxCloud/) Reasons for choosing TaxJar Broader support and longer tenure as a company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Richard L. CEO Consumer Goods ### "Bad Customer Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 29, 2024 OK, but I can't get anyone to respond to questions/issues I have. Pros They do a good job of handling sales tax issues. Cons Lousy customer service when it comes to adding new states. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Stacey B. CEO Consumer Goods ### "Tax Jar saves me a ton of time and gives me confidence when filing my taxes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 26, 2022 Pros I'm an Amazon seller, and the best part about TaxJar is the API connection that pulls in all the relevant data for me. I just set it and forget it until its time to file my taxes. Cons Initially, I was concerned that I didn't have things set up properly. It took me a long time to gain that confidence. Perhaps a better initial product walkthrough would be beneficial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. kouadio franck arnold Y. Informaticien Internet ### "Très bon outil de gestion pour les entreprises " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 2, 2022 Pros Taxjar est un bon outil de gestion de comptabilité pour les entreprises pour permettre leur croissance Cons Aucun point faible à signaler pour ce logiciel Switched from [TaxCloud](https://www.capterra.com/p/119968/TaxCloud/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ?lexander K. CEO Consumer Goods ### "Used to be good not its just an overpriced poorly supported app" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 21, 2022 Terrible. We were looking for a deep dive into the amazon configuration and setup, and support told us they have no configuration assistance anymore. It's only self-service. This company only cares about profits, not quality products/services. Pros We used to like the software, but it has become a hodgepodge of features with no real thought put into the interface design. It is very confusing to use.Additionally, the company now provides zero integration and setup support. Their model is self-service which I find to be very ridiculous for something complex like taxes. We are moving to Aclara. Cons They used to provide support and assistance with configuration, and now it is self-service. The support articles are very canned and just give you basic directions on connecting things with no real explanation of the configuration of how the system works. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kelly H. Web Specialist Sporting Goods ### "Makes Filing Nexus State Taxes Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 12, 2022 We needed to be able to handle multiple states that we had nexus in and Taxjar made it easier to not only collect the correct taxes but to file in every one of those states automatically. Saving us both time and money every month. Pros Auto filing of multiple sales taxes for nexus states. Manages tax collection for multiple states and counties. Made collecting taxes within our shopping cart and ERP easy. Cons Integration with other services and systems. Works well with some not at all with Shopify (but that is on Shopify not TaxJar). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jared K. CMO & Founder Marketing and Advertising ### "TaxJar Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 30, 2022 It's very seamless compared to a few other apps like QuickBooks and TurboTax because it automated the tedious processes. Pros The tax jar is very comprehensive and good for a lot of different commerce businesses or people thinking about going online with their current service businesses. Cons The softwares cost to implement is more than it's worth to pay for monthly with a subscription. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Katie C. Procurement Analyst Chemicals ### "wrong tax rates" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 November 4, 2021 Pros The software was easy to integrate with our company's webstore. Cons We discovered that the software was not calculating tax rates correctly, so we had to stop using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director Retail ### "Best accounting software for Amazon Sellers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 19, 2021 Pros I can connect it to my Amazon store check for all the sales taxes that needs to be submitted. Big time saver Cons I think that the customer service and the UI could be improved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN Lukas N. Owner Retail ### "Great Idea, far from a perfect product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 1, 2021 It's one of the fundamental softwares for pretty much any business that buys or sells products within the US. The price is justifiable. Pros I love the idea of having a tool that takes care of everything Sales Tax in my business. What I like most about using taxjar is it's doing well what it's supposed to at a cheaper rate than outsourcing this to have someone carry this out manually. Cons The taxjar UX is far from perfect. Selling primarily on marketplaces, taxjar seems to have issues connecting to more than account of a particular marketplace, so connecting 10+ Amazon/eBay accounts to a single TJ acc proved difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163419/TaxJar/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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