# Utility Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Utility Software - reviews, pricing plans, popular comparisons to other Sales Tax products and more. Source: https://www.capterra.com/p/163420/Utility-Software/ --- # Utility Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Utility Software ## What is Utility Software? Sales tax preparation software that calculates sales taxes for CA and NY. ## What is Utility Software used for? [Sales Tax](https://www.capterra.com/sales-tax-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Utility Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.taxtools.com&name=Utility Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Utility Software 5.0 (2) VS. [4.8 (16)](https://www.capterra.com/p/10014186/Kintsugi/#reviews) Starting Price $199 Flat Rate, One Time Starting Price $75 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (354) Value For Money 5.0 (2) Value For Money 4.8 (310) Customer Service 3.5 (2) Customer Service 4.9 (325) ## Utility Software alternatives [Avalara](https://www.capterra.com/p/75673/AvaTax/) [4.0 (355)](https://www.capterra.com/p/75673/AvaTax/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/75673/AvaTax/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,483)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [hellotax](https://www.capterra.com/p/187594/Hellotax/) [4.7 (111)](https://www.capterra.com/p/187594/Hellotax/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187594/Hellotax/) [123 Sheets](https://www.capterra.com/p/185126/123-Sheets/) [4.7 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185126/123-Sheets/) ## FAQs about Utility Software Overview ### What company size and specific industries is Utility Software built for? Utility Software is designed for small to midsize firms that need tax preparation support for return filing and invoice collection. It is suited to organizations handling tax-related administrative work, rather than a specific industry sector, and fits companies with limited to moderate operational complexity. Features and Usability ### What are the key features of Utility Software? Utility Software includes tax calculation and tax filing as its core features. Tax calculation handles rate-based computations and liability estimates, while tax filing supports preparation and submission of returns. These features cover the main functions needed for managing tax-related tasks. Getting Started and Support ### What training and onboarding options does Utility Software offer? Utility Software provides live online training sessions to help teams get started. This format supports guided instruction through remote meetings, where users can review setup steps, ask questions, and learn core features with a trainer in real time. Getting Started and Support ### What customer support options does Utility Software offer? Utility Software provides Email/Help Desk support and a Knowledge Base for self-service help. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 537 Sales Tax reviews Capterra reviewers highlight these features as the top priorities when choosing sales tax software: - **Sales Tax Management** (**59%** of reviewers rated this feature as critical) - **Tax Compliance** (**66%**) - **Tax Calculation** (**67%**) Utility Software supports **Tax Calculation**, which helps businesses apply the right tax rates to transactions more accurately. However, it does not include **Sales Tax Management** or **Tax Compliance**. Instead, it offers **Tax Filing** (**61%**), a related feature that can help cover part of the filing process when broader tax management and compliance tools are missing, providing teams with a way to handle tax submissions and reduce manual work. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $199.00 Flat Rate,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Senior Tax Analyst Construction ### "CFS Tools is a must-have to be productive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 28, 2018 The most popular CFS product is CFS Tax Tools. This should be the second tax software product that you purchase after your income tax software. Pros CFS provides several programs that help tax professionals to maintain productivity. CFS Tax Tools is most helpful for quickly filling-in Power of Attorney forms -- IRS 2848 and CA Form 3520. It also allows you to quickly print envelopes to clients and government agencies in whatever way desired. It also has a long list of worksheets to help resolve client's questions. CFS Small Business Tools provides fill-in forms for business entities. So if you have a simple or zero return to file on paper, there is no variable cost. CFS Payroll System allows you to create and print 1099 forms. It's best if you need complete control over this process, or prepare a large volume of forms because there is no variable cost. 1099 Efiling is also available. Cons Sometimes the printing process is tricky. For example, if you are trying to print envelopes and you change printers, then the setting returns to default -- #9 Envelope. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Linda F. Office Manager Accounting ### "Fillable Federal and State Tax Forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 8, 2017 Am able to find and complete business forms quickly and easily. Very professional looking. Pros Fill N Print forms are very easy to use. I especially appreciate being able to find a specific form by form number of brief description. It is sorted by Federal forms or by specific states. Once an entity or individual is set up, it's as easy as importing information into each form. It also blocks fields that auto calculate so summing errors are not made. Cons This software does not allow you to email a completed form. I can print and scan or save to PDF and send but cannot email directly from the form. I rated customer service as a 3, which is only because I have never contacted them, so that rating may be unfair. They may even have a solution to my email con, but since I have a workaround, I have never taken the time to contact CS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.