--- title: "WeTravel Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WeTravel the right Tour Operator solution for you? Explore 527 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163474/WeTravel/reviews/" page_type: "reviews" language: "en" --- WeTravel 4.8 (527) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of WeTravel Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SM Sherry M Executive ManagerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years. “Our company absolutely loves WeTravel for making it easy for our customers to pay, allowing us to build beautiful brochures and collect vital details at the time of booking. “ March 28, 2026 DM Daniel M Web and content managerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: 6-12 months. “The only way to get 2, 3, 4, 5, 6, 7, 8, 9 is by setting it to “1” again. And that’s where the problem comes up: since the system presents options from 1 to 9, some clients—whether by mistake or intentionally—can still select “1” and end up paying the wrong rate (normally cheaper).“ September 25, 2025 BM Brian M PresidentHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Their platform offers an intuitive interface that streamlines payments, itineraries, and communication, allowing us to focus on creating unforgettable experiences for our clients.“ December 22, 2025 BG Broc G Director and OwnerEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes we will start students in the class and need to make booking and invoice and we are not able to with WT. “ December 16, 2025 KS Krystal S OwnerEvents Services, 2 - 10 employeesUsed the software for: 6-12 months. “My favorite thing is being able to offer payment plans and modify them as needed and also make custom payment plans for certain regaistrants if they need more time to pay for a trip.“ September 25, 2025 AC Andres C OwnerAlternative Medicine, 2 - 10 employeesUsed the software for: 1-2 years. “They have blocked transactions already on the way to the bank, denied me information from the bank where the dispute was done, sadly I had to file a report to the FTC and now taking legal action.“ October 17, 2024 Louisa C Customer Success ManagerRetail, 10,001+ employeesUsed the software for: Less than 6 months. “WeTravel is incredible tool which allowed for a more enjoyable booking process for my team members, as well as more detailed, fun to digest information about the travel options“ August 31, 2024 JO Jackie O Graphics ManagerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years. “The accounting aspect of our company having to pay for the credit card fees on refunded participant tours is definitely a negative.“ March 3, 2025 ## Showing most helpful reviews Showing 1-25 of 527 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gilbert J. Founder CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "Grateful to Wetravel!" December 16, 2025 5.0 Working with \[sensitive content hidden\] has been excellent, she is a extremely knowledgeable and helpful with all the information to help us in every way and always available. thank you \[sensitive content hidden\] Pros We travel has been an excellent tool for our company and for our travelers, the software is extremely friendly to use, could create a full itinerary in 15 minutes which saves you so much time. Its a great value for money and the excellent and easy access to book , pay, transfer money and accept all methods of payment. Cons I have nothing to dislike at this point, everything has been positive and I like the continuously improvement to the software and possibilities. Switched from [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) I didn't like the software and was not convinced Review Source SM Sherry M. Executive Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "WeTravel is continually growing into the perfect travel booking tool" March 28, 2026 5.0 Overall our company has been loving WeTravel. WeTravel has been continually growing and changing and listens to their customer's needs Pros Our company absolutely loves WeTravel for making it easy for our customers to pay, allowing us to build beautiful brochures and collect vital details at the time of booking. Customer Support from WeTravel for our company goes above and beyond. Cons Currently the cons of WeTravel include not being able to stop and save during the booking process, not having clear invoices that are fully customizable and confusion for booked customers to get into and alter their bookings. Switched from [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) We still use Zoho Invoice for the presentation, but needed to add WeTravel for the brochure capability and accepting payments. Review Source JM Jimena M. owner Sports Used the software for: 1-2 years ### "We TROUBLE" June 10, 2026 1.0 Terrible. This is the 3rd time I encounter a problem. They are Inoperative. They lack resolution in a timely manner, and meanwhile they keep your funds for multiple days, putting you in a very bad position with your client. Pros Nothing. They doesn't have customer service. When you reach a problem there is no one to talk to. They keep holding funds that belong to my travel agency. Be aware before bringing business to We TROUBLE. There are other platforms for travel business. Even NCT is better so imagine that Cons No customer service. You cannot reach anyone. You have to send an email to info and someone in China or Singapur or maybe India will reply one day, with a non sense template not addressing your concern. Switched from [Evolve](https://www.capterra.com/p/196480/Evolve/) During Covid times I shut down the agency after 20 years. When I reopened in 2022 it was an easy opening Review Source Response from WeTravel June 19, 2026 Hello Jimena, Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations and understand how frustrating delays and unresolved issues can be, especially when they impact your business and your travelers. Providing timely and effective support is very important to us, and we'd appreciate the opportunity to better understand what happened and follow up on the concerns you've raised. If you're willing, please reach out to us at info@wetravel.com with some additional details so our team can review your case and work toward a resolution. We value your feedback and hope to have the opportunity to improve your experience. The Wetravel team AC Andres C. Owner Alternative Medicine Used the software for: 1-2 years ### "My Experience with WeTravel – Nearly Two Years of Delays, Poor Support, and Withheld Payments" July 28, 2026 1.0 \# My Experience with WeTravel – Nearly Two Years of Delays, Poor Support, and Withheld Payments I have worked with WeTravel for almost two years as a retreat organizer, processing thousands of dollars through their platform. Unfortunately, my experience has been consistently disappointing, and I can no longer recommend this company to businesses that depend on reliable payment processing. This is not based on a single incident. It is the result of repeated problems over a long period, including payment delays, poor communication, contradictory information, and a complete lack of accountability. One of the biggest issues is transparency. WeTravel's automated emails state that bank transfers generally take \*\*3–5 business days\*\*. However, when those days pass and you contact support, you may be told that the 3–5 business days only begin \*\*after an MT103 transfer document has been generated\*\*, effectively extending the waiting period well beyond what customers are initially led to expect. If this is the actual process, it should be disclosed from the beginning instead of providing misleading timelines. Customer support has also been extremely frustrating. Emails often go unanswered for days, even when the issue involves money that belongs to your business. Even in 2026, WeTravel still does not provide a customer support phone number. When thousands of dollars are involved, relying only on email is unacceptable. In my experience, agents have often provided inconsistent answers and seemed unable to resolve problems efficiently. One incident permanently damaged my trust in the company. A customer accidentally filed a chargeback because they did not recognize the transaction on their bank statement. Instead of first investigating the situation, WeTravel immediately threatened legal action unless I repaid the amount. I contacted my client directly, who confirmed it was an honest mistake and apologized. The issue was resolved because of my own efforts, yet WeTravel never acknowledged the unnecessary escalation, apologized, or compensated me for the disruption. They also continued holding two outgoing transfers during the process. I have never had a history of fraudulent transactions. The few chargebacks I have experienced were either genuine customer mistakes or situations where I was the victim of customer fraud. In one case, the customer later admitted they were wrong and paid the money back. Despite this record, WeTravel has repeatedly held my funds for extended periods without providing a clear explanation. At the time of writing this review, approximately \*\*$500\*\* of my money has been withheld for more than a month. The client completed the retreat long ago, the services were delivered, and the money belongs to my business. I have repeatedly asked for an explanation and have not received one. Small businesses depend on predictable cash flow to pay employees, suppliers, taxes, rent, and operating expenses. Delaying legitimate payments without clear communication places the financial burden entirely on the merchant. After nearly two years using this platform, I have lost confidence in WeTravel. The recurring delays, poor communication, inconsistent customer service, and repeated issues involving withheld funds have seriously affected my business. I have submitted complaints to the Better Business Bureau and the Federal Trade Commission because I believe these concerns deserve attention. My request is simple: release the funds that belong to my business, or provide a clear and timely explanation for why they are being withheld. If your business depends on receiving payments quickly and having access to responsive customer support, I encourage you to carefully evaluate the risks before choosing WeTravel. My experience has shown a pattern of poor communication, delayed payments, and a lack of accountability that I cannot recommend to other business owners. Pros How easy it is for customers to make payments among others things, I was happy for a moment but then things started to go wrong Cons \# My Experience with WeTravel – Nearly Two Years of Delays, Poor Support, and Withheld Payments I have worked with WeTravel for almost two years as a retreat organizer, processing thousands of dollars through their platform. Unfortunately, my experience has been consistently disappointing, and I can no longer recommend this company to businesses that depend on reliable payment processing. This is not based on a single incident. It is the result of repeated problems over a long period, including payment delays, poor communication, contradictory information, and a complete lack of accountability. One of the biggest issues is transparency. WeTravel's automated emails state that bank transfers generally take \*\*3–5 business days\*\*. However, when those days pass and you contact support, you may be told that the 3–5 business days only begin \*\*after an MT103 transfer document has been generated\*\*, effectively extending the waiting period well beyond what customers are initially led to expect. If this is the actual process, it should be disclosed from the beginning instead of providing misleading timelines. Customer support has also been extremely frustrating. Emails often go unanswered for days, even when the issue involves money that belongs to your business. Even in 2026, WeTravel still does not provide a customer support phone number. When thousands of dollars are involved, relying only on email is unacceptable. In my experience, agents have often provided inconsistent answers and seemed unable to resolve problems efficiently. One incident permanently damaged my trust in the company. A customer accidentally filed a chargeback because they did not recognize the transaction on their bank statement. Instead of first investigating the situation, WeTravel immediately threatened legal action unless I repaid the amount. I contacted my client directly, who confirmed it was an honest mistake and apologized. The issue was resolved because of my own efforts, yet WeTravel never acknowledged the unnecessary escalation, apologized, or compensated me for the disruption. They also continued holding two outgoing transfers during the process. I have never had a history of fraudulent transactions. The few chargebacks I have experienced were either genuine customer mistakes or situations where I was the victim of customer fraud. In one case, the customer later admitted they were wrong and paid the money back. Despite this record, WeTravel has repeatedly held my funds for extended periods without providing a clear explanation. At the time of writing this review, approximately \*\*$500\*\* of my money has been withheld for more than a month. The client completed the retreat long ago, the services were delivered, and the money belongs to my business. I have repeatedly asked for an explanation and have not received one. Small businesses depend on predictable cash flow to pay employees, suppliers, taxes, rent, and operating expenses. Delaying legitimate payments without clear communication places the financial burden entirely on the merchant. After nearly two years using this platform, I have lost confidence in WeTravel. The recurring delays, poor communication, inconsistent customer service, and repeated issues involving withheld funds have seriously affected my business. I have submitted complaints to the Better Business Bureau and the Federal Trade Commission because I believe these concerns deserve attention. My request is simple: release the funds that belong to my business, or provide a clear and timely explanation for why they are being withheld. If your business depends on receiving payments quickly and having access to responsive customer support, I encourage you to carefully evaluate the risks before choosing WeTravel. My experience has shown a pattern of poor communication, delayed payments, and a lack of accountability that I cannot recommend to other business owners. Review Source AO Adrian O. Marketing and Communications Manager Education Management Used the software for: 6-12 months ### "An Intuitive, Reliable, and User-Centered Platform for Travel Providers" December 19, 2025 5.0 Our overall experience with WeTravel has been excellent. As providers, it has simplified our internal workflows while greatly improving the user experience for our customers. From trip creation to checkout and payment management, everything feels well thought out and efficient. The platform continues to evolve, and the proactive communication and support from the WeTravel team, again, especially our collaborator \[sensitive content hidden\], make us feel supported and confident in using the platform long-term. Pros What we like most about WeTravel is how intuitive and powerful it is for both operations and the end user. The reporting tools are extremely useful and give us clear visibility over payments and performance. Creating both general trips and individual trips is simple and flexible, and the ability to add custom tasks and questions has significantly improved our user journey. These features make the checkout process on our website smooth, clear, and stress-free for participants. Managing the funds we receive is also very easy and transparent, which saves us a lot of time and reduces errors. On top of that, the constant and outstanding support from \[sensitive content hidden\] has been invaluable, she keeps us informed about important updates and improvements that could impact or enhance our operations. Cons Honestly, there is very little to dislike. Occasionally, some advanced features require a short learning curve at the beginning, but the support team and available resources make this easy to overcome. Additionally, while the reports are extremely useful, we would love to have more detailed breakdowns; such as dropdowns showing how many add-ons were purchased, rather than only total quote numbers. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The fees and overall maintenance costs, as well as the opportunity for more robust website integration options. Review Source DM Daniel M. Web and content manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "review after about 1 year of use" September 25, 2025 5.0 Great but it can be even better, as we are not using all the tools that the system provides, but it is because we do not need all of them, however the ones we use can be still improved Pros The technical support, the closeness with the account managers (so far only two but great people), the level of automatization it provides, the constant improvements, the WT Academy Cons The issue is that the number of participants per package cannot be configured in a way that works correctly for us. Example: The first package is “1 participant for morning tour.” Here we set “1” as participants per booking and that works fine (even if the system allows it to go up to 9, which is the maximum number of participants we set for this trip—but in reality the maximum for this package should be 1). The second package is “2–9 participants for morning tour.” Ideally, this should allow any number from 2 to 9. But if we set “2” as the participants per booking, the system only offers 2, 4, 6, 8, etc. as options. The only way to get 2, 3, 4, 5, 6, 7, 8, 9 is by setting it to “1” again. And that’s where the problem comes up: since the system presents options from 1 to 9, some clients—whether by mistake or intentionally—can still select “1” and end up paying the wrong rate (normally cheaper). Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) basically no support, not too intuitive, a bit old fashioned, there were workarounds but not for everybody Review Source VR Verified Reviewer Owner Business Supplies and Equipment Used the software for: 2+ years ### "Long live the Wetravel" December 17, 2025 5.0 Dynamic and always growing, we look forward to having the supplier management process and other fetures Pros Perfect Customer Support and Payment Processing, now is time to develop the supplier management process Cons Sometimes the time to acquire a SEPA transfer is too long, maybe can be optimized 6 days is too many but it's a detail, Alternatives considered [Ezus](https://www.capterra.com/p/190113/Esus/) Reason for choosing WeTravel We choose to use Wetravel for payment process and we choose Ezus for supplier management process and reservation process...waiting that Wetravel have it Review Source BG Broc G. Director and Owner Education Management Used the software for: 1-2 years ### "Great customer service but doesn't work well for my needs" December 16, 2025 4.0 Excellent customer service, nice payment processing. The experience has been good, just wish I could make better use of the product. Pros payment processing is convenient for me. Customer support is also super helpful. Not sure if it has been helpful in my case to not send a link to book. Cons For my needs at least, not enough flexibility to do what I need to do. For example, the ability to book a date/program in the past. Sometimes we will start students in the class and need to make booking and invoice and we are not able to with WT. Not being able to separate customers by start date/event would also be super helpful for me. I realize we are using WT as it was not intended so it has been difficult and I still have to juggle WT and a separate CRM Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) I switched to GoHighLevel since I am unable to use WT as a stand alone Review Source Jenny Z. Tour Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "5 Stars, there is always tweaking to be done but that never ends....." August 20, 2025 5.0 Overall it has been really good. I have enjoyed working with (previously \[sensitive content hidden\] ) and now \[sensitive content hidden\] , they are both very easy to get along with which makes meetings with them enjoyable. So any issues that I have flagged, I feel like I have been heard and they have been dealt with quickly. Pros WeTravel is very clean and easy to use. It is simple to use from the back side even as a complete novice. Whenever I have had a question, the Team at WeTravel have been fast to respond and have been very helpful. Booking meetings with them is also uncomplicated. Cons I haven't enjoyed repeatedly inputting questions into the participant section. After over 200 tours this year, I can do it with my eyes closed at this point. I have flagged this and Nik has found a work around for me to help with this tedious part. Switched from [Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/) This makes more sense. Everything is together in one place Review Source ED Elise D. CEO Entertainment Used the software for: 6-12 months ### "La Douce Peru - happy client" October 11, 2025 5.0 We have not experieced any major issues so far. We hope to be able to continue collaborating with WeTravel in the future! Pros Very responsive - a lot of features on the platform - no fixed membership fee on the basic program - have not experienced any mayor issues so far Cons The fact that there is only a version in English. I wish we could make a brochure which is totally in French, Dutch or German Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing WeTravel WeTravel does not have a fixed mensual fee in the basic option. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) High fees of Paypal to receive funds and to withdraw funds Review Source HE Hassane E. Owner founder Hospitality Used the software for: Less than 6 months ### "Excellent so far." March 4, 2025 5.0 We've had a very pleasant experience so far. Our account manager, \[sensitive content hidden\], has been exceptional. He's always available, responsive, and willing to answer any questions we may have. His accommodating and patient approach has made the process seamless and enjoyable. Pros Secure payment options, including online payment links and domestic and international wire transfers, very convenient and reliable Cons I find the itinerary/proposal building layout to be somewhat lacking in visual appeal compared to other platforms. Alternatives considered [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) Reason for choosing WeTravel Every platform has its unique strengths, and each excels in different areas. Review Source JS Jill S. Office Adminstrator Religious Institutions Used the software for: 1-2 years ### "WeTravel, Faith Based Travel Company" December 13, 2024 5.0 Love them. They are responsive, trustworthy, and an amazing tool for us. Pros WeTravel freed up so much of my time managing our groups we take overseas. It also helped free up my mind since I had an acccurate way to receive traveler details and upgrades. It has been a game changer for us. I recommend it all the time to people in a field like ours. Brandon Hartman is our contact there and he is always there to help and take suggestions. They have taken our suggestions to heart and many of them have been worked in to the platform. Thanks WeTravel! Cons Sometimes there are limits of what can be done, but they are working on expanding those limits! Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We were buidling our own invoices and tracking through excel. This is so much easier! Review Source JD John D. President Consumer Services Used the software for: 2+ years ### "Top-notch application, updates and Client Rep" September 10, 2025 5.0 Our rep\[ sensitive content hidden\] has really helped take WeTravel to the next level. Her attentiveness and follow-up has been second to none. She has been patient with us as we fully implement integration and has taken the time with our management and staff to show us the system and all that is new and helpful. Pros We had tried WeTravel for a year or so and then went to a white label product from an independent programmer and, although it worked, the reporting function was horrible. We came right back to WeTravel and have been so impressed with how they listen to our needs and do all they can to incorporate the changes into the platform. Cons Until recently, they had good but limited customization of our itineraries and available individual data recording. With their recent update (lists and detailed itineraries), they knocked it out of the park. Ultimately, I am hard pressed to find cons anymore. Review Source EH Elizabeth H. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Efficient booking and payment management platform" December 10, 2025 5.0 WeTravel provides a secure and trustworthy booking tool that provides legitimacy to our business. Clients feel secure sharing their cc or bank account info there, and payment processing and management is taken off my plate. Pros I most appreciate the human-powered support I get from WeTravel, and that my account manager, \[sensitive content hidden\] , is engaged, comptenent and understands my small business's needs. I like that I can easily manage payments and create and adjust payment plans. Cons I wish they offered support in other areas, such as in tour marketing and website development. There should also be greater transparency to customers as to which fees are going to WeTravel, versus to my company. Review Source PTM Phieldine Theresia M. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Seamless Booking Experience with Outstanding Support" June 13, 2025 5.0 My experience with WeTravel has been fantastic. The platform is user-friendly, and it truly makes managing bookings and payments so much easier. What stood out most for me was the exceptional support—I absolutely loved working with \[sensitive content hidden\] . I trusted him from the word go. He was knowledgeable, responsive, and genuinely cared about helping my business succeed. WeTravel has been a great partner, and I look forward to growing with them. Pros I really appreciate the seamless payment gateway and how easy it is to receive payments from clients around the world. The customer support I received from \[sensitive content hidden\] was impeccable—he was always responsive, knowledgeable, and incredibly helpful. The training provided was also clear and thorough, making the whole onboarding process smooth and stress-free. Cons The bank transfer process can sometimes be a bit inconvenient, especially when dealing with certain local banks or longer processing times. A more streamlined payout system would definitely improve the overall experience. Review Source CD Catherine D. UK Representative Leisure, Travel & Tourism Used the software for: 1-2 years ### "Highly Recommended To Benefit Tour Operators and Clients" March 5, 2025 5.0 It has been a massive help in reducing the amount of administration involved in booking clients and keeping track of them. \[sensitive content hidden\] who persuaded us to join WeTravel and \[sensitive content hidden\] who has been our account manager, have been so helpful. I love the way that they can quickly produce personalised training videos whenever I need help in doing something with our tours on WeTravel. And they have been so helpful all along, from day 1 until now (more than one year later). Payments have been easy and it has really been a pleasure working with WeTravel. Pros That clients are able to pay by credit card so they feel a lot more confident about signing up for a trip and paying their deposit. Cons So far everything has gone very smoothly and no hiccups. Review Source LL Lee L. Festival Director and Business Development Leisure, Travel & Tourism Used the software for: 2+ years ### "The Right Program for our Travel Business!" March 29, 2025 5.0 Superior. I'm an early adapter and as we needed things or made suggestions, WT listened and introduced features to assist. The new itinerary builder will allow us to retire another full App! Keep doing what you are doing. A wonderful product and wonderful people at every interaction. Pros Very intuitive and easy to use. WT adds to the professionalism of our product allowing our trips to stand-out to our customers. Cons I'd like to be able to link the first two tabs in the printed reporting :bookings" and "participant information". There is data on each of these that we often need on the other and it takes too many timely steps to combine. Review Source NA Nixon A. Sales Law Practice Used the software for: 6-12 months ### "\[sensitive content hidden\] the best" May 7, 2025 5.0 It is great i love we travel.it is supper easy to use and also the support is the best Pros The cusomer service, \[sensitive content hidden\] is the best, she is always there to helpy out with anything Cons We need a we travel card for Peruvian companies Review Source DG Daniel G. CEO Hospitality Used the software for: 1-2 years ### "Love Wetravel" March 6, 2025 5.0 I love wetravel and I am learning to use it more and more due to my representative \[sensitive content hidden\] Pros \[sensitive content hidden\] is just the best. If I ever have any problems or need advice she is always there to help my business. Cons I love it all, The only thing I wish they still had was the international debit card. I was sad to see it go as I depended ion it. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Square Online](https://www.capterra.com/p/275800/Square-Online/) I am in the process but still use Square Review Source SG Susan G. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "A Happy Customer" March 11, 2025 5.0 Very easy to learn and to get started. Great payment options. Fabulous account rep on hand to help out. Pros Honestly, there are a lot of great features but the most important thing for me is to have an account rep who I can rely on to answer questions and help troubleshoot where needed. My account representative\[sensitive content hidden\] is fantastic. Cons I have started using it for my day tours and it lacks some features for that tour. One example is that if there are 10 guests on the tour, it requires individual information for each guest rather than allowing one person to sign up for everyone. Review Source JPM Juan Pablo M. CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "100% recommended for travel companies" March 12, 2025 5.0 Great software and great service. Ideal for guests and suppliers Pros Full functioning travel software for all kinds of travel companies Cons some issues not solved, like a good search engine for tours Review Source LT Laura T. Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Helpful Account Manager " March 13, 2025 5.0 Very good. Enjoy the instant whatsapp communication Pros Tailoring the product for bespoke packages Cons The calendar does not display real bookings , only shows what tours are open for purchase. Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) They were expensive and so we switched mmmmm Review Source LB Lisa B. Retreat Facilitator, Yoga Teacher and Part Time University Lecturer Health, Wellness and Fitness Used the software for: 6-12 months ### "Great customer service and user friendly system" March 9, 2025 5.0 Very happy with the service and function of the system Pros Supplier transfers, payment plan option for participants, easy to design sales page, payment email reminders and review emails post retreat. That there is a WeTravel representative assigned to us and that they were available when I needed a question answered. Assigned to me is \[sensitive content hidden\]. She very thorough and helpful. Cons Nothing, we're happy with all the features and the customer support. Review Source CB Cory B. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "WeTravel is awesome " February 16, 2025 5.0 My experience has been excellent. We migrated from a clunky cobbled together onboarding process to WeTravel and it was so easy to get set up. Works amazingly well. Pros The product is fantastic and the customer support is even better! It’s so amazing to have actual human support. Amazing. Cons No cons — it’s easy to use and offers so many useful features. Review Source MR Monica R. Owner-Tour Operator Leisure, Travel & Tourism Used the software for: Less than 6 months ### "I couldn't have asked for a more proactive team" March 4, 2025 5.0 Proactive and helpful and a great experience overall. My account manager \[sensitive content hidden\] as well as \[sensitive content hidden\] have both gone above and beyond. Pros Their pro-active help, the ease with which my clients can pay for their trips. Their easy integration from my website. The ability for my clients to pay in their local currency. Cons None that I have experienced. Overall it's been a great experience. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.