# Page 10 | WeTravel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is WeTravel the right Travel Management solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163474/WeTravel/reviews --- WeTravel 4.8 (524) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of WeTravel ## Showing most helpful reviews Showing 226-250 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP Christie P. Yoga and Meditation Teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Grateful for WeTravel" March 22, 2023 5.0 I can say for certain that my income has increased due to the ease of implementing WeTravel. Pros I am a small business, and WeTravel has made everything easier and more organized for me. Folks can simply register for my events online, and I can keep track of everyone with ease. WeTravel's customer support has always been able to solve any minor issue that I have had. Cons I can't think of any cons to write about - everything has worked well for me! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Everything was so disorganized and difficult to keep track of. Review Source RMR Rossi Maricarmen R. CONTADOR Hospitality Used the software for: 1-2 years ### "Excelente servicio" August 24, 2023 5.0 Muy agradecida por el apoyo a nuestra empresa y clientes por esta opción de cobros con tarjeta en linea , muy rápida y eficaz Pros Su rapidez y costos de comisiones bajos, aceptan todas las tarjetas de créditos extranjeras Cons Para los retiros , no tener un seguimiento para este proceso , así saber que todo va bien Reason for choosing WeTravel Recomendaciones de otras operadoras turísticas , que hasta el momento es lo mejor que tenemos Review Source RP Rob P. President Hospitality Used the software for: 2+ years ### "Terrific Product" August 2, 2023 5.0 Pros Easy to use and integrate. Saves us lots of time and effort. Cons Searching for existing trips is more difficult than it should be. Review Source LS Linden S. CEO Hospitality Used the software for: 1-2 years ### "Glad we made the switch to WeTravel" November 9, 2019 5.0 Our WeTravel experience is great. We use the platform daily to sell our vacation packages. Our clients also use it while traveling in order to access their itineraries. Pros Very user friendly for admins in setting up listings and inventory management. Easy communication to travelers via the platform. Auto payment reminders and fantastic customer service. Cons The back-end control. Would like to be able to have access to a master client database so we can book return people into other trips, not have them fill out new questionnaires every time, be able to charge their cards when they ask us to do it. Also need a readable URL function on the trip pages so clients don’t need to be on WiFi to access their itinerary. Also need to fix the image bugs. We are constantly have to reupload images as they disappear from our listings - this is a major source of stress especially as we ourselves are always traveling and creating listings in the go. Are you developing an App? This would be ideal as a travel company. Would also like more flexibility in pull reports and payment data; no search functions here. Review Source FN FELIPE N. GERENTE Leisure, Travel & Tourism Used the software for: 6-12 months ### "We Travel me ha ayudado a profesionalizar mi negocio " March 18, 2024 5.0 Me encanta trabajar con We Travel. Tengo siempre buena asistencia y cobrar es bastante fácil Pros Me ha facilitado el cobro a mis clientes y mostrarles los tours que hago de una manera entendible, sencilla, clara y visual. Cons El tiempo de procesamiento de pagos, pero es algo que sucede con otros proveedores. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Me gustó la forma de personalización de la atención. Review Source DG Dario G. Psychologist Health, Wellness and Fitness Used the software for: 2+ years ### "Make your work easier" May 3, 2023 4.0 I cant image not using it now Pros Organization of packages. And intuitive use of features Cons That is dólar centralized. It is missing use of paypal and euro card Reason for choosing WeTravel I trust in the company where already working with you Review Source WV Wendy V. Business Manager and Accountant Leisure, Travel & Tourism Used the software for: 6-12 months ### "We Travel is a friendly user platform." November 3, 2023 5.0 Pros What I like the most of We Travel is being able to keep track of incoming payments. And the accessibility to the clients database in real time. Cons I do not dislike this feature. However, WE Travel representative will take up to 2 hours to answer to your questions via chat. On the other hand, once they answer to you they will also follow up via email to make sure your questions have been answer completely. Review Source RM Rebecca M. Manager Entertainment Used the software for: 2+ years ### "Great service" March 8, 2023 5.0 Pros Very easy to use. Oriented toward our industry. Good customer support. Cons None. There are small issues here and there, but other than that, all good! Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) WeTravel was service oriented and we could opt to have customer pay processing fees. Review Source AW Alexis W. President Higher Education Used the software for: 1-2 years ### "Easy, Convenient, and Handy" March 8, 2023 5.0 We are very satisfied and will continue using WeTravel. Pros WeTravel is easy for us and our clients. It greatly reduces our workload by sending reminders to clients about their payment and alerting us when a payment is past-due. It also streamlines our paperwork, namely having participants sign our waivers and terms. Cons It is really cumbersome to see the payment plan, and sometimes I need that information quickly. Review Source CH Corey H. Vice President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Booking and Tour Management System!" October 12, 2023 4.0 Pros The flip-through itinerary and document creator are very nice features. Cons The lack of insurance integration when you choose to opt out of the Travel Insurance WeTravel provides. Review Source JM Joe M. President Fine Art Used the software for: 6-12 months ### "Optimistic and still hopeful" November 8, 2019 3.0 The ability for us to make individual payment options available to our groups is wonderful. The ability to modify and upsell our customers and adjust within WeTravel is NOT good, which limits our ability to drive more business our and your way. Our number one complaint from our customers at this point is the frustration with our payment system. They are told they are paid in full, then add something and cant make payments any longer. They to issue a refund is a nightmare. We have donors who send payments, so occasionally we will get an over payment, which then messes up all accounting features. Your system is seriously lacking in this area. Pros The ability for our office and the customers to access and use the information is great. Cons The limitations and ability to meet the needs or customers are lacking substantially within our market, and they could easily be modified to create a solid customer experience, however they are not there yet and your limitations of accessing people to respond in a timely manner are not good. When you're dealing with peoples money, you need to have quick response times. Online support and an excuse of 'We don't have telephones to talk to you' is a terrible response. Planning ahead when we are working together is fine, but when there are problems, waiting isn't good for customer relations. Reason for choosing WeTravel We were looking for individual pay options for our clients. This is a growing segment need in our industry. We compared notes with additional people within our segment, and a few of your people we spoke with seemed genuinely interested, capable and willing to help us to create and design a product that will serve us all well. Review Source IP Itai P. owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Good paltform to charge credit cards, especialy for companies outside of the US." March 7, 2023 5.0 good exprience! Pros the be able to charge any credit card out there! Cons it is a little complicated to charge amounts with cents, for example 20 dollars and 25 cents. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Paypal is to much pro cliente , Wetravel is more objective. Review Source JB Jelena B. Marketing Manager Sports Used the software for: Less than 6 months ### "5/5" August 31, 2023 4.0 experience is 5/5 just need some features I suggested to be perfect :) Pros The tour looks really nice on website, integration was very easy, super useful and very cheap :)Support is 10/10, \[sensitive content hidden\] is super super nice, patiently guided through all steps and gave so many advices, has nerves made of iron (maybe not anymore after working with us haha :)) Cons I miss general calendar with all tours available on it, where I could also see if some tours would overlap if booked and so...because when someone books a tour, I have to go through all the tours and change departure dates. Also would like to change some things globally (if I change something on one tour, I want to copy paste it on others without going through every tour separately) Review Source MM Mattia M. CEO Leisure, Travel & Tourism Used the software for: 6-12 months ### "Great business partner" December 14, 2023 5.0 Pros WT provides a very user friendly platform and a great customer service. We are overall very happy of this business partnership. Cons No negative sides. Just a few areas of improvement but on this side the WT team is very responsive and really listens to users' feedbacks Review Source jH jennifer H. CEO Hospitality Used the software for: 2+ years ### "Best product at the best price" March 7, 2023 5.0 Customer service via the chat is outstanding. Pros How easy it is to sign up as an international buyer and having the ability for my guests to pay with their credit cards . Payment options is the best. Cons There isnt any possibility to download an excel file with a complete accounting sytle report of all transactions except for packages. Its a major problem for my business Review Source VR Verified Reviewer Manager Events Services Used the software for: Less than 6 months ### "Good to know about We Travel" June 9, 2023 5.0 We were having trouble as a company finding a payment processor, until we found We Travel. Pros Easy to create pay links and send it to the clients. Cons One of the things that should be improved are the Wire transfers, they take too much time. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) For the presentation of the product and the easy way to pay for it at the same time. Review Source MG Matthew G. CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "WeTravel" August 8, 2023 5.0 Pros The functionality and ease of use. Training new staff is great! Cons Any con that I have I have communication with the WeTravel team to address and help improve their product. Review Source BW Barry W. owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Excellent Program Great Service" November 3, 2023 5.0 Pros streamlined our selling and financial systems Cons no issues at all, great service all around Review Source DZ Debbie Z. Owner Sports Used the software for: Less than 6 months ### "So far, I'm loving it!" September 21, 2023 5.0 It has been great, I been working directly with \[sensitive content hidden\] and he has been hands on, so supportive all along the way, always checking on my process and making sure that everything works out. I very much appreciate the help and assistance. I would definitely recommend WeTravel to other tour operator companies. Pros It's very user friendly, I really like how simple everything is to use. Cons I find the free version to be great, really amazing! I'd love to go to the PRO version but I find it too expensive. I think Maybe charging a little bit for the free version to make the pro features more available would be lovely. Review Source SS Sheila S. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "We Travel makes me look good!" March 7, 2023 5.0 I have been impressed with the product and also the customer service. Pros I love that it makes a small company like mine look polished and professional. Cons I wish I could completely remove people who have cancelled tours. Review Source MM Mohamed M. CEO Hospitality Used the software for: 2+ years ### "Great to Use" May 30, 2023 5.0 Pros it is proffisional way and always in contact specially \[sensitive content hidden\] Cons excellent to use for your payment and bookings if you are a travel agent Review Source AP Agung P. Retreat Sales Leader Hospitality Used the software for: 1-2 years ### "Amazing" July 22, 2023 5.0 Pros easy feature. Good. Easy to learn for beginner. Cons None. It is perfect. Please update automatically Review Source HS Heather S. Director of Operations Leisure, Travel & Tourism Used the software for: 6-12 months ### "Far Horizons - Operations" April 6, 2023 4.0 Pros The ease of access for our clients to manage their bookings and make payments. Cons Inability to modify or amend bookings once made. Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) No client interface to make payments, so FH staff had to manually process all payments, which did not work for us. Review Source CL Carolin L. Office Administrator Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Amazing tool and outstanding customer service" December 23, 2023 5.0 Pros It is intuitive, easy to handle and offers various options for our payment process as well as customer communication. Apart from that customer service is outstanding. Special thanks to \[sensitive content hidden\] Cons The verification process was a bit tricky. But with the outstanding customer service it has been solved easily. Review Source PT Paulina T. General Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "The most reliable platform" February 28, 2023 5.0 The WeTravel team is always aware of every detail, even helping us improve and develop to be more productive. \[sensitive content hidden\] in the begining and now \[sensitive content hidden\] is a geat support, always is ready to help us in every need that we have. Marvelous! I love WeTravel! Pros It is the most reliable platform, I have worked with it for several years and whenever I can I recommend more colleagues to join the WeTravel family Cons I have nothing to say against it! Everything's fine. Reason for choosing WeTravel For all the reasons that I gave before. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.