# Page 11 | WeTravel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is WeTravel the right Travel Management solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163474/WeTravel/reviews --- WeTravel 4.8 (524) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of WeTravel ## Showing most helpful reviews Showing 251-275 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use sP susan P. Group Sales Manager Hospitality Used the software for: Less than 6 months ### "Excellent product - has cut our billing and collection processing time by 80%" March 29, 2023 4.0 Excellent. I am excited to see what new features WeTravel rolls out soon. We are very pleased with the service and product. Pros We really appreciated all the set up help and constant support from \[sensitive content hidden\]. We like the ability to build an on-line brochure quickly and easily. We LOVE the online payment features for our customers and the billing reminders auto -generated to our customers. Cons We find allocating payments received from WeTravel internally a bit difficult. We find messaging the whole group will also message people who have cancelled from the tour. There does not seem to be away around this. Reason for choosing WeTravel \[sensitive content hidden\] was really great at helping us understand everything and she even consulted on building our first brochure. Amazing customer service. Review Source CR Cynthia R. Account Designation Specialist Leisure, Travel & Tourism Used the software for: 6-12 months ### "Helpful!" March 23, 2023 4.0 There are more benefits than issues. Very useful and helpful. It allows your customers to be able to create bookings on their own and after regular business hours. Pros That customers are able to complete bookings themselves. Cons Multiple installment payments and errors with booking can cause problems with payments. Review Source AP Amanda P. Founder Leisure, Travel & Tourism Used the software for: 2+ years ### "WeTravel is a great tool to manage group holiday bookings!" May 16, 2023 5.0 Using WeTravel has been great! The team are all very motivated in helping with issues, improving the product and ensuring a great customer experience. WeTravel has helped me immensely in organizing the back end of the process of organizing many group holidays with hundreds of customers each year. Pros Ease of use. The number of other tools it eliminates. Organized interface. Cons Would be great to have customer service that better serves my time zone in Europe. :) Review Source FH Fredy H. Seller Environmental Services Used the software for: 6-12 months ### "Good system for payments" June 12, 2023 5.0 Pros Easy for payment transsactions to receive payments with any credit cards. Cons Easy and fast payments platform to get payments from any where Review Source JR Janet R. Marketing Alternative Medicine Used the software for: 6-12 months ### "Perfect travel pattern for business " August 21, 2023 5.0 Great Pros The less comisions they asked, the support of their Members to assists you during the whole process, \[sensitive content hidden\] was very helpful and patience with our business Cons Easy links to pay, it is very easy to send to our customers and for our website Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing WeTravel Because it is easy Review Source JLZ Jorge Luis Z. Administrador Hospitality Used the software for: Less than 6 months ### "Los mejores" December 20, 2023 5.0 increible, fantastica y super agil de operar y revisar, muy eficientes Pros definitivamente una excelente herramienta, en nuestro caso en particular su asesora \[contenido sensible oculto\] nos visitó y en menos de 24 horas estuvimos cobrando, teníamos mas de un mes tratando de obtener un pos, nos visitó en el momento exacto, como les comento ya en la tarde estuvimos cobrando. lo9 recomiendo 100% Cons hasta ahora ninguna, es una herramienta super sencilla Reason for choosing WeTravel excelente atención al cliente, facilidad de cobros a distancia, entre otros Review Source FC Fred C. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Single and Multi-Day Tour Operator" December 8, 2022 5.0 It’s been really good for us. Setup and inputting trips has been straightforward for us. I particularly like the quarterly followups they do. My account managers Antonietta and Maria Claudia have been great to work with. Pros User friendly, attractive, effective at payment progressing Cons Looking forward to some updates on the client facing side, like trip pages’ organization and photo gallery, and how to embed trips on our website. Reason for choosing WeTravel Geared specifically toward multi-day operators. Review Source PP Paul P. Founder Hospitality Used the software for: 2+ years ### "Overall Satisfied :)" December 22, 2022 5.0 Pros Very robust system, great customer support and of course \[SENSITIVE CONTENT\] is available for additional training / support if necessary. Credit card option is pretty cool. Cons Cost could be better as a gesture of loyalty and promoting your platform. We've been a strong advocate for Wetravel and some of your bigger clients here in Ecuador I'm sure have signed on due to our influence. Happy Gringo definitely had asked my opinion about the platform back in the day, Secret Garden Hostel is where I used to have the travel agency, they adopted the platform, Colibri tours, Tours Cuyabeno a recent addition. Would be great if you acknowledge in some way those that are promoting your platform to other businesses. Review Source RS Ranna S. Sales and Marketing Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great Travel Management Software " May 9, 2023 5.0 Great overall experience. 10/10 would recommend. Pros WeTravel adds ease to our daily operations. It allows our clients to view the trip details, sign up, and make payments. Cons Visually, the sites can be condensed, or perhaps add tabs. It just needs to be a little cleaned up. Review Source SS Susannah S. Travel Agent Leisure, Travel & Tourism Used the software for: 2+ years ### "Easy to Use" August 16, 2023 5.0 Pros WeTravel is easy to use, which is why I have been using them for over 3 years as my booking platform for my travel agency. Cons A little faster customer support would be great to have. Review Source CR Christian R. GM Recreational Facilities and Services Used the software for: 1-2 years ### "Easy to use " August 31, 2023 5.0 So far working with we travel has been great and easy for the client. Cliets have the option to pay via CC or Wire transfer and the platform for them is easy and secure to use. Pros great customer service. Platform easy to use and with many useful tools Cons So far so good, no problems to report at this point Review Source KB Katrina B. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Service!" October 27, 2022 5.0 It's made it easier for me to advertise my culinary retreats, and it even got me three clients whom I wouldn't have had otherwise because they found me with a Google search. I think that using WeTravel helped my website pop up higher in search results...not sure, but I think it was a factor. I've enjoyed using it and will continue to use their service because it's affordable and is a beautiful, simple solution for my business needs. Pros I love how easy it is to fill out and that it looks beautiful and professional right away! It's a beautiful template. \[SENSITIVE CONTENT\] was great to work with and cheerful from our first online meeting. She explained everything to me and has been very helpful. I look forward to continuing to use WeTravel for my future culinary retreats in France. Cons On the homepage of my retreat listing some people told me they didn't see they were supposed to click on the separate days that would then open up and show them the details of each day. It's kind of hidden and hard to see. I'd love to see that changed. Overall I've loved the service.The only super challenging part has been that in September I started having serious issues logging in with the 2 factor authentication. I've spent many hours trying to log in and over emails with your associates trying to figure out the problem. They're helpful folks, but I'm still having the same issues with Google Authenticator and can't get into my account. I've tried countless times. Would love to get that resolved. Review Source RE Ray E. Sales and Marketing Hospitality Used the software for: 1-2 years ### "WeTravel Review" June 28, 2023 4.0 Pros \[sensitive content hidden\] is amazing! She has helped us in every aspect of the use and implementation of wetravel. She always responds immediately to any and all questions and requests. Cons Not crazy about some of the page layouts. Primary concern is the way the itinerary days are shown. Review Source JK Jay K. President Leisure, Travel & Tourism Used the software for: 2+ years ### "WeTravel Review as a Tour Operator" October 20, 2023 5.0 Pros Set up is easy, Comprehensive functionality Cons Utilizing pictures - need something to format so they are visually appealing. Need more Mass transaction functionality - specifically apply balance adjustments or refunds. Review Source FA Francisco A. Travel Agent Hospitality Used the software for: 6-12 months ### "The best way to pay your trips " April 11, 2023 5.0 The best experience of all. I like how the program looks like, the payment process and the support behind in order to use all the facilities that We Travel offers. Pros I like the facility to make a booking and process the payment. It is easy for me as user and also for the customers who usually pay through it. Cons Some tools are not easy to use or are unknown for me. However, I can always ask for them to any of the team member of We Travel Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Because We Travel is much cheaper and easy to use Review Source LS Lesley S. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "First rate customer service" May 15, 2023 5.0 I have never worked with another organisation who have provided such support and often instant support. It's a lesson to many organisations. Pros The customer support is second to none and has enabled the process of integrating We Travel into our system to be a smooth and easy experience. I was doubtful before we started that it would be complex enough for our many individual payments and most bookings having their own anomalies but working closely with \[sensitive content hidden\] has meant solutions have so far been found and we can tailor the payment process to our needs Cons We haven't fully finished the integration process yet but I am confident any issues will be resolved. Review Source CS Christina S. Owner Entertainment Used the software for: 6-12 months ### "Cometoglapagos.com loved wetravel " March 22, 2023 5.0 We really love it. Pros The logical way to put together itineraries and how thr payment process is easily understood. Cons Waiting time for payments. The process could be faster. Review Source JE Jeannie E. COO Hospitality Used the software for: 6-12 months ### "Easy and quick onboarding, good reporting, nice experience for our customers" August 9, 2023 5.0 Very good. Pros Personal attention from staff, nice clean look. Cons Not enough ways to display photos. Would love a social element for travelers to share photos, messages with each other. Also don't love that we can't mask the url. Reason for choosing WeTravel We are building a new website, looking at alternatives but so far our experience with WeTravel has been good. Review Source cW corina W. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Great Program" September 1, 2023 5.0 It's a very useful payment tool. Pros we have used we travel for around 5 years now and can highly recommend it. Cons when you froze out money during covid, that was very scary. Review Source CC Craig C. Teacher Primary/Secondary Education Used the software for: 1-2 years ### "Great program" March 7, 2023 4.0 This travel company is extremely responsive to my needs and desires. I've really appreciated working with them. Pros I lead an annual trip for students to the East Coast, and this system makes it very simple for students and parents to register for the trip. Cons The only real drawback is that some of the information is not found intuitively by me in your spreadsheets. (As an example, parents who register as single-occupancy rooms show up as "double occupancy" on an early screen, and then if I move several more columns I can see that they have upgraded to single occupancy. This did cause confusion with a traveler this year, since I told them they had not registered for a single room, when in fact they had.) Review Source JV Javier V. General Manager Hospitality Used the software for: Less than 6 months ### "Great processing payments solution " May 4, 2023 5.0 We have been looking for YEARS! for a good tool to charge our guests with credit card, debit card, our account debit. We travel solved our issues and gave us a great opportunity to make the payment processing for our guests smooth and easy. We love it! Pros We love the fact that we can customize trips, send a link and payment is done. Money is in the account very fast and the international wire transfer is very quick as well. Fees are very affordable. Cons There are some things that could be improved but overall it's a great solution for receiving payments. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Better rates and options We travel offers. Also personalized assistance. With PayPal you never get to speak with anyone. Review Source SV Sofia V. President Alternative Medicine Used the software for: 6-12 months ### "Excellent! Trustworthy, complete and intuitive platform." October 12, 2022 5.0 They bring to my company the best purchase platform I could find to integrate into my website so far. Pros It’s so complete. The intuitive dashboard, with a wide range of options available for customize and manage my bookings, payment methods, payments plans for passengers. Adding a simple and clear wire system to my bank account. And excellent customer service, where I can address all kinds of inquiries with a diligent and effective answer. Cons I would like to have more brand customize options. But, it is not a con at all. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Retreat Booking Guru](https://www.capterra.com/p/149144/Retreat-Booking-Guru/) Reason for choosing WeTravel Yes Review Source BM Brenda M. Senior Manager Hospitality Used the software for: Less than 6 months ### "A great fit for our company and clients" May 5, 2023 5.0 We've been so pleased with WeTravel for ease of payment by our clients. \[sensitive content hidden\] has been integral in our smooth on-boarding and regularly check-ins to see how it's going. He's also quick to respond when I've got questions. Pros Setting up a payment page for our clients is quick, easy and user-friendly for me and for the client when they come to pay. GREAT on-boarding with \[sensitive content hidden\] and ongoing support. Cons It would be great to have a means to set up templates for such things as inclusions so we aren't having to build from scratch. We figured out our own sort of work-around but it seems like an obvious feature to make it quicker and easier to build new tours. Also, an online gallery within WeTravel for all of our photos so we aren't uploading them over and over. Review Source DB David B. Tour Operator Hospitality Used the software for: 2+ years ### "Best Payment Platform " July 27, 2023 5.0 Pros How organized and responsive the team is Cons No complains so far. They're always in point Review Source RA Rafael A. General Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "A tool that really helps tour operators" March 25, 2024 5.0 We have been using Wetravel for over a month and payment, refund and tour creation has been super easy Pros Really easy to use and friendly with customer. Cons They should change when people select options for more that 1 passenger they can only input information for 1 and not for each traveler. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.