# Page 13 | WeTravel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is WeTravel the right Tour Operator solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163474/WeTravel/reviews --- WeTravel 4.8 (524) [View alternatives](https://www.capterra.com/p/163474/WeTravel/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Page 13 - Reviews of WeTravel ## Showing most helpful reviews Showing 301-325 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JF Jane F. Marketing and Sales Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Time saving platform" December 5, 2023 5.0 Excellent - \[sensitive content hidden\] did a great job selling the product to me and I really enjoy using it. Pros The ease of getting the necessary information from people booking and the payment reminders. Cons It is quite expensive and the wetravel card having a US address makes it use difficult as in UK companies will often not accept a US address. Reason for choosing WeTravel Right product at right time, however I was not actively looking for any product, but once I heard about it I could see the benefits. Review Source AR Amanda R. Health coach, retreat leader Professional Training & Coaching Used the software for: 6-12 months ### "We travel helps me in my business " August 15, 2023 5.0 Excellent. I have been working with \[sensitive content hidden\] who has incredible customer service skills. \[sensitive content hidden\] has helped show me how to interface with the platform and she has been encouraging and supportive for me to learn how to use a brand new system. She is easily reachable, professional, and in my opinion and asset to the Wetravel team. I am glad I found wetravel for my business and look forward to continue using as my business grows. Pros The ability to accept payments and keep them organized in one spot and see them in live time Cons I wish there was someone you could call live when you were trying to figure something out Review Source BC Brian C. CEO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Wish I had this years ago!" August 8, 2023 5.0 Great customer service team who don't confuse you with tech terms. Easy to understand and implement. Pros Ease of use, Direct Payments & Direct Booking Cons Nothing as yet. Hopefully not find anything. Switched from [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) Payment facility that Travefy don't use. Review Source AL Andrea L. Administrative Events Services Used the software for: 1-2 years ### "Super reccomended" May 13, 2024 5.0 Pros It's easy and intuitive to use. Support is always available with short waiting times. Cons None Review Source MLG Marie Lou G. Operations & Logistics Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great Payment platform" August 31, 2023 5.0 Pros Easy to use and very intuitiveGreat design and display of information/reviews Cons nothing nothing nothing nothing nothing nothing Review Source MT Marisa T. co-founder Health, Wellness and Fitness Used the software for: 2+ years ### "LOVE" November 8, 2019 5.0 LOVE everything about WeTravel. It's the best thing to happen to our very small business. Everyone is super nice and get back to me right away if I have any questions. Pros WeTravel saves me countless hours of manually figuring out booking info for each of our retreat guests. I used to make various spreadsheets and had to keep up with who was paying what and when and this software even sets automatic payment reminders (it's also nice that it's automatic and not coming from us as it can be uncomfortable asking for payments. We don't have an admin and we don't want anyone to feel awkward.) Cons The only thing I would love is an email or a breakout of our payouts since they are lumped together and it would be nice to see fee breakout and which guest paid what. Maybe there is a report? An email with confirmation or even a checkbox to select which payments from which guests you want transferred. Sometimes we take payments for different retreats at the same time so it would be nice. Review Source CW Claudia W. Business owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Dissapointed" November 18, 2021 1.0 Disappointed, lost $12000 usd of mine and two months later still barely any support trying to get it back. The staff palm me off to one another. I’ve been requesting a call from the ceo for weeks and no response. You are just a number. Pros Hopefully I will like their support once they see this review to help me find my money. Cons We travel has lost $12000 plus dollars of my money and couldn’t care less trying to help me get it back over the past two months. Review Source RC Rodrigo C. CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "Wetravel the best option " March 3, 2023 5.0 Pros Easy to work, good fees, amazing assistance (\[sensitive content hidden\] ) Cons Everything is good in this software, I don't have a bad feedback about it Review Source AB Angela B. sales manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Overall a great platform" February 28, 2023 5.0 outstanding customer service - \[sensitive content hidden\] is doing an amazing job, she is very helpful, proactive and positive Pros Very easy to use and nice design online to share with the clients Cons the itinerary as a pdf - design is not perfect and would love to have more itinerary/quote features such as automatically dates ajustements in the itinerary. Review Source MN Marlee N. Founder Leisure, Travel & Tourism Used the software for: Less than 6 months ### "10/10 for wetravel ! " August 31, 2023 5.0 It has been a lovely experience so far! I have no complaints. Pros I love the ease of use with wetravel. As a small tour operator it was tough to find a reasonably priced and simple to use platform for our booking needs. This is perfect. Cons I wish the wetravel branding was cleaner and more modern looking given it is included on our site using the free package. Alternatives considered [Easol](https://www.capterra.com/p/218665/Easol/) Reason for choosing WeTravel Easol was too expensive and not catered to smaller businesses. Review Source KD Kei D. Owner Entertainment Used the software for: 6-12 months ### "WeTravel Made My Life Easier!!" November 8, 2019 5.0 I've had a ​pleasant experience with WeTravel & I gladly recommend them to my colleagues. Pros I love the security of WeTravel​. It not only protects me as a business owner ​but it also protects the customer by not allowing the trip host to be​ able to completely​ access funds until 1 trip has concluded. I also like the convenience of WeTravel sending payment reminders. That takes 1 task off​ of my admin duties. Last, but not least, I LOVE the option to pass the processing fees to the client. Since the fees are passed on, I don't have to worry about accounting for that when the time comes to pay the vendors. The new WeTravel debit card is amazing​ as well! It allows me to pay vendors instantly! Cons The only Con I would mention would have been the time it takes to process payouts to vendors. Since the implementation​ of the WeTravel Debit card, that's​ no longer an issue. Review Source GG Gabriel G. CEO Hospitality Used the software for: Less than 6 months ### "Mi experiencia con We Travel" July 13, 2023 5.0 Desde que inicie con la cuenta de mi empresa en We Travel, no hemos parado de hacer cobros a traves de la plataforma, la utilizamos muy frecuentemente! Pros Esta plataforma es muy intuitiuva y relativamente facil de usar, incluso para personas que no estan tan acostumbrados al uso de medios de pago electronicos. Para los clientes ha sido muy facil hacer los pagos desde cualquier parte del mundo. Lo que mas resalto de We Travel es la ayuda personalizada a traves de su representante en mi pais (Ecuador) y de el resto del equipo desde los EEUU. Siempre listos y dispuestos a ayudar! Cons El costo de los pagos con tarjeta de credito es todavia un poco alto. Podria bajar en algo. Review Source RC Ramona C. Home base Agency Airlines/Aviation Used the software for: 2+ years ### "Moestravel " December 1, 2022 5.0 Very nice experience very helpful Pros Easy to use makes my life so much easier Cons Nothing Every thing is pretty easy and available Review Source Bitty R. Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Manage tour operator " September 16, 2023 4.0 It’s easy to use but sometimes the clients have trouble paying Pros Easy to use and the platform is helping tour operator Cons Do not manage travel operations or reservations for suppliers . Alternatives considered [Visa IntelliLink](https://www.capterra.com/p/241914/Visa-IntelliLink/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing WeTravel Because I think we travel will align with our needs as a tour operator I’m checking Tourwriter as a platform for tour operators . I saw we travel is trying to enhance the platform with itineraries but I think other platforms are better for now . Review Source MBV María Belén V. Sales and marketing Leisure, Travel & Tourism Used the software for: 1-2 years ### "The best product for your travel company!" September 11, 2023 5.0 We Travel is today a very important tool for our company. our sales and reservations have increased. Clients feel safe when booking, and it is great to be able to make a file with all the details of the tour. Pros We travel has improved the way I receive reservations for my business! everything is very clear for clients, and easy for us! Cons Everything seems very good to me, I would only improve the part where the tour records are saved. a more organized way would be ideal. Review Source RR Rich R. Owner Sports Used the software for: 1-2 years ### "WeTravel 2022" December 19, 2022 5.0 Eileen was by my side throughout the prefixes and made our experience and transition smooth and accurate. Pros Very strong customer support and ease in navigating the administrative roles in Rothe registration process. Cons No negative interactions to report. All of my needs were met or exceeded. Review Source NG Natalia G. CEO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great payment platform" October 2, 2023 5.0 The payment processing is very simple and secure for the buyer and the seller. The platform is intuitive, easy to use and the security of payment is straight forward. Pros The payment processing is very simple and secure for the buyer and the seller. The platform is intuitive, easy to use and the security of payment is straight forward. Cons Other platforms allow to download a sort of "statement" with all the transaction per month. WeTravel only allows to download an excell with the data, but a more legal document would be prefered. Switched from [PayU](https://www.capterra.com/p/201075/PayU/) The payment processing was extremely difficult. Client needed to make their payment 2, 3 and even 4 times before it was validatated by the PayU team. Review Source MM Mauro M. Co-founder Leisure, Travel & Tourism Used the software for: 1-2 years ### "Highly recommended payment processor" March 1, 2023 4.0 Pros Easy to use, inexpensive, and very useful. Customer assistance (\[sensitive content hidden\]) is also great Cons We don\`t find it simple for outcoming wire transfers. It usually takes not less than a week Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) There was no assistance and prices were much higher. There was no assistance a prices were much higher. Review Source David B. Director Hospitality Used the software for: Less than 6 months ### "The Best Payment Option " March 20, 2023 5.0 Pros The excellent service, customer service, scope they have on the subject of tourism and their security in payments Cons At the moment everything works great whit them. Review Source FZ Federico Z. CEO Sports Used the software for: 2+ years ### "The best booking engine and payment solution" October 15, 2022 5.0 Pros The payment solution is perfect and I can transfer to my account very quick, also with many options to transfer to different currencies and countries. The booking engine very easy to use and customize . Cons Very easy to integrate into the website, send by email or Whatsapp. Review Source ZS Zulema S. Lcda Leisure, Travel & Tourism Used the software for: 2+ years ### "easy way for customers" October 20, 2022 5.0 Pros really is easy to use, friendly and the most important, the customers do fast and safe all the payments. Cons integrate on social media, whatsapp and other Review Source SH Sarah H. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great experience so far" January 23, 2023 4.0 We were very lucky to have \[sensitive content hidden\] appointed as our main contact in order to set up the wetravel system. She was an absolute star! Once we were set up we were introduced to our new account manager and so far we haven't had to use her for anything as everything is running smoothly without any glitches. It's taken a huge amount of stress out of our booking and payment system and it's saving us time for sure. Pros It's very easy to use, very simple to learn the features which meant I could start using it very quickly and with zero stress. Cons Nothing really, there is one tweak I would like on check out to simply show the card option to pay above the US checking count option rather than the other way around. Review Source BB Brittany B. Owner Events Services Used the software for: 1-2 years ### "We All Travel w/ WeTravel " February 1, 2023 5.0 I manage all my trips - Pros It’s easy to use and great at collecting data and forms of payment. Cons It does have bugs. I wish you can use more creative fonts and functionality like that. Review Source STZ Steven Tyler Z. President & CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "Easy" November 17, 2022 5.0 WeTravel has made it easy to implement our online bookings. Conversions are up. It also helps deliver some great SEO and backlinks. Pros The implementation from the beginning was fantastic. I like the booking option the most. Cons It is really hard to come up with a negative. Not been able to remove reviews that are completely inaccurate is a challenge. Review Source DB Daniel B. MD Leisure, Travel & Tourism Used the software for: 2+ years ### "\[SENSITIVE CONTENT\] and WeTravel are fabulous" December 9, 2022 5.0 \[SENSITIVE CONTENT\] is a fabulous team member and a real credit to Wetravel. Her help and support is very valuable. Also a shout out to \[SENSITIVE CONTENT\] at Wetravel who has been an immense help to us. Pros It works well for our business needs, very happy. Cons Nothing springs to mind at this moment.. 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