# Page 4 | WeTravel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is WeTravel the right Payment Processing solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163474/WeTravel/reviews --- WeTravel 4.8 (524) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of WeTravel ## Showing most helpful reviews Showing 76-100 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EC Edgardo C. Gerente Leisure, Travel & Tourism Used the software for: 1-2 years ### "Excelente servicio" March 13, 2025 5.0 Daniela Luna me brindó un servicio muy completo por Zoom. Muy buen trabajo!! Pros Excelente servicio. Sobre todo la organización de los cobros que se envía un recordatorio automáticamente a los clientes cuando están por vencer los pagos. Cons No tuve ningun problema con el servicio, por lo tanto no tengo ninguna queja Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Porque la comisión que cobra Paypal es muy alta y además no podía transferir mi dinero a mis cuentas facilmente Review Source CC Chaz C. Owner Music Used the software for: Less than 6 months ### "Takes a while to get your money out for tour operators" November 19, 2024 1.0 We were approved and signed up with WeTravel, spent countless hours building our tours and launching them on the platform. We told them upfront that we had a sister brand that did Cuba Tours. They said it was not a problem we just needed to sign something. Thinking all was good and approved I acepted bookings through the playform. But there was another process I wasn't told about, that was signing up with Stripe. Stripe has pinged me or bloack listed our company because we have a sister company that does tours in Cuba. Hence our money is stuck in WeTravel and there are no other ways to get it out. Pros The booking engine seems nice and the staff was nice at first. Cons They weren't clear about who their payment processor is, Stripe. It take a long time to get your money out. Not very efficient for a travel company. Review Source Response from WeTravel December 11, 2024 Thank you for sharing your detailed feedback. We’re sorry to hear about the challenges you’ve faced and understand how frustrating this situation must have been. While WeTravel provides the platform for managing bookings and payments, our payment processor, Stripe, operates and adheres to its own compliance policies. We recognize the importance of ensuring that all processes and requirements, including those related to payment accounts, are communicated as clearly as possible during onboarding. We appreciate your insights and will use your feedback to improve how we support and inform our users about these processes and policies moving forward. Thank you again for taking the time to share your experience, and we’re here if you have any further questions or feedback to help us continue improving. MS Michael S. CEO Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great Ally for your Business" December 19, 2024 5.0 We Travel is one of our highly valued partners that has helped us grow our business through their personalized service, their very insightful webinars, and the accessible fees for the service they provide. Pros The people that are part of the team are highly skilled professionals that offer a very personalized service Cons The issue we had with the credit cards for LATAM Review Source PS Patricia S. Managing director Leisure, Travel & Tourism Used the software for: 2+ years ### "Deluxe Latinoamérica experience" March 28, 2025 4.0 It is good, quick and easy to do. We can add pictures Pros It was a solution for us to charge with credit card. It is easy and quick. The itineraries are nice Cons sometimes the cost is high and is very difficult to send money to suppliers not clients of WT. we can’t charge only for flights Review Source LI Livy I. President Leisure, Travel & Tourism Used the software for: 2+ years ### "\[sensitive content hidden\] - Great asset for WeTravel" September 11, 2024 5.0 Pros Using it for years and worked with several different representatives. However, we have recently been working with \[sensitive content hidden\] and it has been a fantastic experience. Her background in the student tour operator industry provides her with a deep understanding of the unique needs of this market, which has been incredibly valuable to us. \[sensitive content hidden\] offered insightful ideas on how we can improve our business operations and better integrate WeTravel into our day-to-day interactions with customers. She also provided thoughtful suggestions to streamline processes on our end when working with WeTravel, making it easier and more efficient. It's been a pleasure to work with someone who truly understands our industry and offers practical, actionable advice. I appreciate the time she took to not only review the new upcoming changes but also how we can improve our use of WeTravel and all it's offering. Cons There are components that we use we could use via WeTravel in integrating the participant list for use of a rooming list where our clients can do room assignments. We know WeTravel continuously makes improvements and this is one that we are looking forward to in the future. Alternatives considered [Citrix Workspace](https://www.capterra.com/p/220624/Citrix-Workspace/) Reason for choosing WeTravel Communication, training webinars and confidentiality were the main reasons. Other programs are used by multiple operators who can view all of your client information. This was the main reason for us not using another a product like Group Collect Switched from [Chase Software](https://www.capterra.com/p/206180/Chase-Software/) It was archaic and limited how we could collect information. Review Source HE Hassane E. Owner founder Hospitality Used the software for: Less than 6 months ### "Excellent so far." March 4, 2025 5.0 We've had a very pleasant experience so far. Our account manager, \[sensitive content hidden\], has been exceptional. He's always available, responsive, and willing to answer any questions we may have. His accommodating and patient approach has made the process seamless and enjoyable. Pros Secure payment options, including online payment links and domestic and international wire transfers, very convenient and reliable Cons I find the itinerary/proposal building layout to be somewhat lacking in visual appeal compared to other platforms. Alternatives considered [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) Reason for choosing WeTravel Every platform has its unique strengths, and each excels in different areas. Review Source Kenady C. Travel Manager Entertainment Used the software for: Less than 6 months ### "WeTravel Believers! " January 17, 2025 5.0 Our account manager, \[sensitive content hidden\], has been amazing! She took over an hour to sit down with our team and explain some of the best practices and answer a bunch of questions that we had. I appreciate her timely responses and wealth of knowledge about WeTravel. Pros I am so impressed with the time that WeTravel has saved us on repetitive admin tasks. Cons We are excited about the itinerary builder feature, but we are keeping Travefy for the time being because of their user experience and chat feature with the group. We would love to get rid of Travefy and be fully converted to WeTravel. Review Source VR Verified Reviewer Inhaber Alternative Medicine Used the software for: 6-12 months ### "Vorsicht vor WeTravelSL, das ist nicht WeTravel sondern Scam" November 29, 2025 5.0 keine Problem, alles wie angegeben, seriöse Firma, Probleme bestehen nur bei einem Nachahmer WeTravelSL angeblich in Barcelona. Pros WeTavel ist in Ordnung, Vorsicht ist aber bei WeTravelSL geboten, gehört nicht zu WeTravel sitzt in Barcelona und ist vermutlich Scam. Ich schreibe das um potenzielle andere Opfer von WeTravelSL zu warnen. Cons keine, ich habe bisher mit WeTravel keine negativen Erfahrungen gemacht. Leider bin ich auf die Seite WeTravelSL mit Sitz in Barcelona oder https://evisaentry.com/ hereingefallen. Review Source AC Ariel C. CFO Leisure, Travel & Tourism Used the software for: 2+ years ### "Useful tool, great supoort team" December 18, 2024 5.0 Easy to use, easy to solve any issues with the support team. Pros Close and friendly support team. Fluid navigation on the platform. Cons Fees, ha! I would love credit card fees to be slightly lower... Review Source Sadie C. Chief Yogi and Cruise Director Leisure, Travel & Tourism Used the software for: 2+ years ### "I recommend WeTravel all the time" January 22, 2025 5.0 I have used this software for years for my retreat business and it's been a very helpful. Pros Its easy to use, there's good customer service, and they are are always making improvements. Cons The major complaint that I had, they just improved! Review Source RAN Ricardo Agustin N. Abogado Leisure, Travel & Tourism Used the software for: 1-2 years ### "Excelente aplicación, seguridad y confianza." February 23, 2025 5.0 Desde que utilizo We Travel me ha simplificado mucho la cosas en cuestiones de reservas y depósitos. Pros La transparencia y seguridad en las reservas efectuadas y sobre todo la atención al cliente. Cons Que no pueda realizar tranferencias a bancos sin código SWIFT Review Source PS PAMELA S. LICENCIADA EN RELACIONES INTERNACIONALES Airlines/Aviation Used the software for: 1-2 years ### "wetravel 100 puntos super recomendado" February 5, 2025 5.0 Es una herramienta muy util para el rubro que manejamos. Pros La seguridad de la plataforma, la facilidad para el uso de la plataforma tanto para la creación de link como para las devoluciones en caso que se requiera. Cons Desearía que se pueda realizar un link genérico para que el cliente coloque el monto deseado Review Source LB Lisa B. Retreat Facilitator, Yoga Teacher and Part Time University Lecturer Health, Wellness and Fitness Used the software for: 6-12 months ### "Great customer service and user friendly system" March 9, 2025 5.0 Very happy with the service and function of the system Pros Supplier transfers, payment plan option for participants, easy to design sales page, payment email reminders and review emails post retreat. That there is a WeTravel representative assigned to us and that they were available when I needed a question answered. Assigned to me is \[sensitive content hidden\]. She very thorough and helpful. Cons Nothing, we're happy with all the features and the customer support. Review Source IO Ilona O. Creative Director Sports Used the software for: 6-12 months ### "Great experience with WeTravel" March 14, 2025 5.0 Pros There are numerous new features that make it easy for trip creators to navigate. You can add brochures and create simple payment links as an extra option alongside standard trips. Cons Clients are unable to divide the payment between different cc at the time of booking. Review Source NG Nick G. Director of Operations Performing Arts Used the software for: 2+ years ### "Great Service for Travel Groups!" January 19, 2025 5.0 Great! The team at WeTravel offer a great product and great service. Pros Ease of set-up and distribution, Great customer service, and regularly updated with new features Cons Backend information and access is cumbersome Review Source CB Cory B. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "WeTravel is awesome " February 16, 2025 5.0 My experience has been excellent. We migrated from a clunky cobbled together onboarding process to WeTravel and it was so easy to get set up. Works amazingly well. Pros The product is fantastic and the customer support is even better! It’s so amazing to have actual human support. Amazing. Cons No cons — it’s easy to use and offers so many useful features. Review Source SC Santiago C. Magister Leisure, Travel & Tourism Used the software for: 1-2 years ### "Cobros ágiles " January 28, 2025 5.0 Excelente, me gusta. Los enlaces son fáciles de manejar Pros Su dinamizo para cualquier cobro con tarjeta Cons los enlaces enviados a nuestros clientes en automático para dejar sus reseñas de la actividad contratada Review Source MD Mariano D. Manager-Owner Sports Used the software for: 2+ years ### "Fantastic experience with Wetravel " January 28, 2025 5.0 I've been receiving payments through WeTravel since 2019 and since then they have been improving and adapting the paying methods for us the tour operators. I have only good comments about Wetravel. Pros I am fascinated by the versatility and capacity to process payments. 100% adapted to the needs of tour operators. Cons Truly, I don't find now anything to improve. Review Source SD Sam D. Head of Operations Sports Used the software for: 2+ years ### "Wetravel is awesome! " November 28, 2024 5.0 Great efficient, ever evolving platform, enables us to have customers sign up and accept payments easily! Pros Easy to use and great support system with Dominique Cons Nothing - all is working well and support system sends update when new features are released! Review Source SS Sibu S. Co-founder Leisure, Travel & Tourism Used the software for: 6-12 months ### "Streamlined booking processes" January 23, 2025 4.0 very good, looking forward to the platform improving their services and adding more features Pros This platform has completely streamlined our booking services and I am very grateful for them! automatic billing and collecting information are my favorite features. Cons group emails (sent from your platform) are usually never received by the guests. we need an affiliate program! Reason for choosing WeTravel n/a i don't have the names right now available Review Source ML Monika L. Expeditions Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Amazing and helpful! " February 3, 2025 5.0 Amazing! I would recommend to anybody. They have great customer service skills. Pros Easy to use for our expedition team! It has been super helpful with planning. Cons New features need to be added. But the team always listens and adapts and are so great to work with! Review Source MR Monica R. Owner-Tour Operator Leisure, Travel & Tourism Used the software for: Less than 6 months ### "I couldn't have asked for a more proactive team" March 4, 2025 5.0 Proactive and helpful and a great experience overall. My account manager \[sensitive content hidden\] as well as \[sensitive content hidden\] have both gone above and beyond. Pros Their pro-active help, the ease with which my clients can pay for their trips. Their easy integration from my website. The ability for my clients to pay in their local currency. Cons None that I have experienced. Overall it's been a great experience. Review Source EP Emilie P. Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Seamless Travel Payments with WeTravel" February 17, 2025 5.0 My overall experience with WeTravel has been very positive. It’s a reliable and efficient platform Pros What I liked most about WeTravel is its user-friendly interface Cons nothing, everything ok - Review Source WN Wendy N. Commercial Manager Hospitality Used the software for: 2+ years ### "Wetravel is an amazing tool for our industry" January 22, 2025 5.0 It is a great tool for payments and an easy way to have nice program descriptions. Additionally the support is amazing my account manager is for me when need fast respones. The networking opportunities are also an incredible way to grow our business. Pros It is a very easy platform to use, very intuitive and the support is available online Cons Not having yet the Wetravel credit card, hope to have it soon! Review Source DZ Diego Z. General Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Great product + the best team! " December 16, 2024 5.0 Excellent! :) We feel very good working with \[sensitive content hidden\] and all the team at We Travel. Excellent service. Pros It has a great payment solution, a great and accessible team, and a company that is always innovating and looking to improve things. Cons Everything is perfect, so far! Keep up the good work. Switched from [BizLink AI Chatbot](https://www.capterra.com/p/254196/BizLink-AI-Chatbot/)[PayU](https://www.capterra.com/p/201075/PayU/) Constant problems with payment platforms. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.