# Page 5 | WeTravel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is WeTravel the right Payment Processing solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163474/WeTravel/reviews --- WeTravel 4.8 (524) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of WeTravel ## Showing most helpful reviews Showing 101-125 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KK Ky K. Principal Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Review from Sunnybrook Travel" June 22, 2025 5.0 Pros Excellent platform to showcase a multi-day tour for groups. Superb support by staff such as \[sensitive content hidden\] Cons Can't think of any cons. Alternatives considered [Bókun](https://www.capterra.com/p/178518/Bokun/) Reason for choosing WeTravel TripAdvisor support and customer service are abysmal. Figured Bokum would be the same. Review Source BS Brian S. President Hospitality Used the software for: 1-2 years ### "User Review" March 15, 2025 5.0 Quite good, a bit expensive but works very well. Pros Very easy to use, the layout is extremely clean and I've never had a complaint from a user in two years. Cons No way to send links to pay for people who have paid a deposite Review Source JS Juan S. general manager Entertainment Used the software for: 6-12 months ### "exelente servicio" January 28, 2025 5.0 Me ha facilitado las reservaciones con nuestros clientes Pros Hacen que los clientes puedan reservar muy fácil y de forma segura Cons que solamente se encuentra en idioma ingles Review Source BB Britta B. trips manager Non-Profit Organization Management Used the software for: Less than 6 months ### "WeTravel Trip Platform" April 1, 2025 5.0 It has been a great transition for our trips! Pros I like that WeTravel provides payment plans and deadlines, provides fundraising options, handles follow-up reminders, collects all the funds, and can be easily transferred into our CRM system. Cons I would like more options to customize the trip pages. Review Source IS Ivania S. CEO Leisure, Travel & Tourism Used the software for: 6-12 months ### "Great Payment Option" January 23, 2025 5.0 I think is a safe payment platform, my experience has been great, lot's of support from the team, I am happy to use it Pros Easy to use, excelente way to present our products. For customers is a fast way of paying and they feel secure Cons I like every thing, because is very easy to handle, nothing I don't like. Alternatives considered [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Reason for choosing WeTravel It is more secure to use for our customers and for our company Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) I was not able to do more than $2,000 bills Review Source ME Magali E. Owner Events Services Used the software for: 6-12 months ### "Scrap-Circle loves WeTravel" January 22, 2025 5.0 I love it! It makes managing all of Scrap-Circle craft events very easily. Pros WeTravel is very easy to use and I can check the progress of payments easily for all the events at Scrap-Circle. Cons I wish I could transfer money from different trips into different pots. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I liked the fact there was automated updates for myself and for the customers. I can also review each trip individually. Review Source JE Juan E. ASESOR DE VIAJES Hospitality Used the software for: 1-2 years ### "Agencia receptiva de argentina" December 18, 2024 5.0 Excelente, tanto el sistema como el soporte funcionan de maravilla Pros Rapidez para procesar los pagos a nivel internacional Cons Que no se pueda pasar un link para pagar el saldo Review Source GF Geil F. Travel Specialist Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great experience" December 18, 2024 5.0 It's been great so far! \[sensitive content hidden\] our team lead for We travel has been espectacular. Pros I am able to adjust sales to my needs and the needs of my clients. Cons I am not able to personalize products in the same line with different prices under the same link. Review Source TM Tania M. Jefe de Grupos Leisure, Travel & Tourism Used the software for: 6-12 months ### "Streamlined, user-friendly, reliable." November 22, 2024 5.0 WeTravel has significantly improved the efficiency of managing travel bookings and payments. It reduces manual work, enhances client experience, and adds a professional touch to trip planning. While there are a few areas for improvement, the platform is a valuable tool for streamlining operations and growing a travel business. Pros Accepting credit cards, bank transfers, and payment plans makes it easier for clients to book trips. Cons Some users find the credit card and platform transaction fees slightly high, especially for smaller payments. Review Source MLJ Maria Luz J. Incoming Department and Regional Network Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "My experice with WeTravel Platform " December 20, 2024 5.0 Until the moment I believe we had a really good experience, but I believe we could improve even more, learning more about the platform. Pros It is easy to learn to use and a great tool for a business. Cons We receive many rejections of payments with Links due to the commission percentages. Review Source ES Eskinder S. Founder, Managing Director Hospitality Used the software for: 2+ years ### "I have enjoyed great and reliable service from WeTravel." January 22, 2025 5.0 Pros I like the way it is efficient, easy to use, reliable, great and immediate support, and the occasional webinars given by wonderful presenters. Cons There is nothing I could say. Everything is great. Review Source GS Gonzalo S. OWNER Hospitality Used the software for: Less than 6 months ### "Amazing Experience with WeTravel" February 19, 2025 5.0 Amazing experience. Very easy to join, plus you have your own account manager all the time to tell you news. Pros Now I can charge to all my worldwide customers at the lowest rates. Cons Nothing. I like everything. It's super easy. Review Source PM PERE M. GROWTH DIRECTOR Leisure, Travel & Tourism Used the software for: 1-2 years ### "GREAT PLATFORM" December 10, 2024 5.0 We are reaaly satisfied with We Travel, obviously we would be more happy if standard sers would be able to use the quick payment link or if send the funds to Brazil were that cheap than sending to the US bank account Pros It's very easy to work with, we would be more efficent with Pro features so we will think about it Cons So far we would love to send funds to Brazil with cheap spare and also quick payment link available in standard account would be great too Review Source IA Ingrid A. Owner Events Services Used the software for: 6-12 months ### " \[sensitive content hidden\] is a great account manager " February 20, 2025 5.0 My experience with my agent \[sensitive content hidden\] has been wonderful she was great, very helpful and friendly! I will miss her Pros The convenience to build an attractive landing page for my clients Cons That on top of the $800 you charge 3% per booking plus the 3% for credit cards, it adds up Review Source AP Andrew P. CEO Leisure, Travel & Tourism Used the software for: 6-12 months ### "A refund policy that makes you feel ripped off. " January 23, 2025 2.0 Pros They are one of the most convenient tools to handle international group travel. Cons Their refund policy is incredibly poor, with no transparency, subpar communication, poor reporting and irrational policy. Review Source BR Bruna R. Gerente General, Ventas y Operación Leisure, Travel & Tourism Used the software for: 2+ years ### "Excellet platform for the sale of touristic products" January 23, 2025 5.0 Excellent website with good design and appearance for us, the provider, so for our clients! Pros Professional, easy to use for providers and clients, great design. Intuitive and logical to fill out and complete information, itineraries, and photos Cons Hopefully, the final fees and expenses can be reduced a bit soon. Review Source JA Julissa A. Sales and operations manager Consumer Services Used the software for: 6-12 months ### "Efficient Booking Experience" February 5, 2025 5.0 My overall experience with WeTravel has been good. Pros The platform made the payment process seamless and hassle-free. The intuitive interface and automation features helped ensure everything ran smoothly, making it an incredibly convenient tool for both organizers and clients. Cons Everything has been working well for now, and I haven’t found any drawbacks. Review Source AU Amanda U. Owner travel agent Leisure, Travel & Tourism Used the software for: 1-2 years ### "Wonderful experience" December 13, 2024 5.0 Pros It is perfect for small travel businness, because you can charge your customer with not such a big fee. Cons No complains at all, service it is great. I think it would be important to make an app so it is easier to do the payment links in the cellphone Review Source KR Kim R. Owner and Operator Hospitality Used the software for: 6-12 months ### "The best guest management software!" August 6, 2024 5.0 My experience with WeTravel has been great. From product demo to on-boarding, then support along the way. A standout feature of having a subscription is having my own personal rep at WT (\[sensitive content hidden\]) for support. Although I haven't needed much assistance (since the program is so intuitive), the few times I have, \[sensitive content hidden\] has been very accessible and helpful. I can't imagine running my business without using WeTravel as my registration software. Pros WeTravel makes the entire guest management process simple (on both trip producer and client ends). I'm a sole proprietor and using WT is like having a fully staffed back office for all my administrative needs. Cons I have yet to find anything I don't like about the WeTravel system! Review Source AG Angel G. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Effective tool for collecting " December 17, 2024 4.0 Overall my experience has been positive, as it has been an excellent promotion and collection tool. Pros The possibility of receiving remote credit card payments Cons Some clients have suggested that the fees should not be so high. Review Source JM Joanie M. President Entertainment Used the software for: Less than 6 months ### "Fantastic Booking Platform for Group Travel" October 8, 2024 5.0 Fantastic experience from the get go! It's been a pleasure to work with Michelle as she has been hands on and so helpful with every step of the process from initiating our pages to making sure everything was up and running 100%. Pros Since we discovered Wetravel, our booking process has become streamlined and much easier to manage. We spend much less time on the phone and email handling customers as it's a one stop website for information and booking! Cons I can't think of anything that I could suggest to make the process easier. Review Source JVJ Juan Vidal J. ENCARGADO DE CUENTAS POR COBRAR Y PAGAR Hospitality Used the software for: Less than 6 months ### "Excelente aplicativo" December 17, 2024 5.0 Practico, simple, retroalimentación constate en caso de dificultades Pros Lo amigable de la pagina, la segmentación de acuerdo a nuestros requerimientos y las operaciones a realizar Cons Las comisiones son muy altas y las operaciones de los valores y/o transacciones son en números enteros y no permite centavos Review Source HM Heather M. Transformational Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "WeTravel works for my solo woman-owned small business needs." January 27, 2025 5.0 Very positive. I have no desire to switch to a different company. The hands-on help has been very positive and helpful. Pros A real person reached out to me to help with navigating the system. They took time on a zoom call to make sure I was up to speed with my business, Heather Moyer Wellness. Cons That you have to pay extra for more enhanced features. Review Source KM Kelly M. Founder Hospitality Used the software for: Less than 6 months ### "Great Team to Build Programming " November 27, 2024 5.0 The company has been great to work with thus far! Pros I am new to the program and the support of the team has been incredible. Cannot thank \[sensitive content hidden\] & \[sensitive content hidden\] enough for answering all my questions. Cons Some of the tech restrictions for our programming. But they are willing to listen and see if these can work into a future upgrade. Review Source TH Toni H. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Very Pleased" November 20, 2024 5.0 My experience has been very positive -- have recommended WeTravel to my colleagues. Pros The payment system works very well for my clients. My questions and concerns are always answered in a timely manner by \[sensitive content hidden\] Cons I would like to know what/who each payout specifically represents. Payout system could be tweaked. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.