# Page 9 | WeTravel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is WeTravel the right Travel Management solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163474/WeTravel/reviews --- WeTravel 4.8 (524) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of WeTravel ## Showing most helpful reviews Showing 201-225 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Janelle W. Travel Agency Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Best Thing Ever!" February 8, 2023 5.0 I love the payment processing and Itinerary builder. My clients can view the trip, download a brochure and pay all in one place. They send automatic reminders so now I don't have to remember to email clients about payment reminders. They even capture new leads! I love it! Pros This is definitely an all-in-one for me! I was able to eliminate a few other applications that I was using and paying for. I have everything in one app! Cons No issues with the software so far. Alternatives considered [Tess](https://www.capterra.com/p/167842/TESS/) Reason for choosing WeTravel I met with a rep \[sensitive content hidden\] and she was really patient and explained everything well. She did the follow ups but was not pushy, she was really confident in the system which made me more comfortable knowing that had a person who could help me along the way if I got stuck on anything. She always answered my questions right away and even sent videos to support what she had explained to me. Switched from [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) I needed one place to do everything. Review Source JA Jhonnier A. Tour Leader Leisure, Travel & Tourism Used the software for: 6-12 months ### "Best tool for small travel agencies" March 7, 2023 5.0 Amazing experience from my clients and from me Pros Ease to manage payment from clients. The option to pay with credit cards it makes this platform the best one in the market. Cons The funds transfer to suppliers is becoming a little bit limited at this time. WeTravel wants to have the suppliers into its platform as users but for many of my suppliers that's unnecessary . Review Source SB Sol B. ADMINISTRACION Recreational Facilities and Services Used the software for: 1-2 years ### "Vivaterra turismo" April 4, 2023 5.0 Tuvimos una experiencia muy buena. La plataforma es muy fácil de utilizar, haciendo el proceso de uso simple y rápido. A destacar el soporte que ofrecen, siempre respondiendo las consultas de manera rápida y solucionando los problemas, agradecemos eso a nuestro ejecutivo \[contenido sensible oculto\], por estar siempre dispuesto a ayudarnos. Pros Lo que mas nos gusta de WeTravel es la facilidad para poder realizar cobros con tarjetas internacionales. Además, el dinero recibido luego podemos utilizarlo para pagar a nuestros proveedores desde la misma plataforma. Cons Lo que menos nos gusta es no poder recibir transferencias de destinatarios fuera de USA. También las comisiones son un poco elevadas. Review Source GS Gail S. Founder/CEO Leisure, Travel & Tourism Used the software for: 6-12 months ### "Love WeTravel" August 31, 2023 5.0 I’ve been very happy. This was the missing link that I we needed to go from needing a host agency to operating independently. Pros This tool was the final software we needed to move from being w hosted agency to being Independent. The booking capabilities and payment processing are the stars. Cons Would like it to include CRM and invoicing to eliminate the need for other software. Reason for choosing WeTravel Don’t remember names. One was an Israeli product. Review Source Alfred K. Operations Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Highly recommend we travel" May 17, 2023 5.0 My honest review. We travel is the best option for anyone looking for a seamless booking and payment solution for their travel business. my customers were able to make payment in any currency of their choice which is the most interesting part for me because it gives me more chances to attract customers from any part of the world and makes my business thrive.Another interesting thing is their trip page builder, visibility on the internet, and fast settlement with no additional cost. The support team too are fast and always ready to help. Highly recommended \[sensitive content hidden\] from we travel, she has the best customer service. Kudos to you guys 👍 Pros Customer service is good and the platform is easy to use. And also the trip builder is amazing 🤩 Cons So far everything is going well as they promised Review Source EP Esteban P. Instructor Leisure, Travel & Tourism Used the software for: 6-12 months ### "I had no idea how much trouble I was going through before I started using WeTravel" July 10, 2023 5.0 The amount of time and trouble this service has saved me through its smooth and seamless functionality is well worth the very competitive fees I'm paying for it.I look forward to start using more of its functionalities as I continue to grow my business. Pros Online payment processing for web and mobile. Online reservations and their management. Ease of creation, implementation and customization of payment/booking links. Customer service is unlike any other service I have ever used. From the beginning I've always been in contact with the same person and every time I had a question responses were virtually instantaneous and always helpful. Cons At the beginning the amount of options and menus seemed a bit overwhelming for what I needed. But with a quick video call I was up and running with everything I needed in almost no time. Review Source BA Badri A. Manager Hospitality Used the software for: 6-12 months ### "Super happy customer" April 14, 2023 5.0 Most of the things till now is going very well. Pros 1\. Payment process2. creeating trips and customization 3. Customer service4. Attentive representative, prompt response 5. Safe & easy transaction Cons 1\. Payment received in different currecnies than USD should be valid for transfer into the wetravel card. Review Source EG Elio G. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Essential tool for a travel business " June 30, 2023 5.0 I have been with Wetravel since 2018 and I am very grateful to have such a platform that made my life as a tourist business so easy. Keep up with the good work! Pros Easy to use platform; Amazing customer assistance very quick response; Useful automations; Very helpful to manage the bookings and refunds; Easy booking management; Great design and often new updates. Cons All the small issued I had they promptly fixed so I don't have any Cons Review Source MF Mindy F. Team Member Executive Health, Wellness and Fitness Used the software for: 2+ years ### "We Travel is GREAT!!" February 15, 2023 5.0 The We Travel Team and siftware is the best! Pros We Travel includes all the features and components to successfully manage your event! Cons There was nothingvthat I liked the least about this software. Its the best! Review Source SB Shane B. President Hospitality Used the software for: 2+ years ### "User friendly start-up with great customer service, " July 19, 2023 4.0 They make me feel welcome as a client and I trust that they are always seeking to make the best product possible. Pros They care about their clients and are very accessible and responsive. The continuing education is very informative and a nice perk. Nice, clean aesthetic that befits a modern tour company. Cons They are just starting to scale to bigger companies after working with smaller entities in the past, so not all the features you want are there. Certain features are not as flexible and building a tour is not as dynamic as would be with other companies. Alternatives considered [PEAK 15](https://www.capterra.com/p/59569/PEAK-15/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing WeTravel I liked the pricing structure and that they were a startup where they are invested in working with me. Review Source Oscar E F. Marketing specialist Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Nos ha ayudado mucho" September 1, 2023 5.0 Ha sido una gran experiencia con esta plataforma, nos ha ahorrado costos operativos y reducción de tiempos.Aparte que el servicio posventa y servicio al cliente son excelentes.Gracias Javier por todo el acompañamiento Pros Facilidad de usoPagos en línea internacionalPersonalización de planes Cons No está en EspañolPagos en COP quedan en dólares Review Source MR Melissa R. Owner Events Services Used the software for: 2+ years ### "Top-notch user experience, responsive customer service" April 5, 2023 5.0 Pros The interface for creating and duplicating trips is clean and intuitive. The processing fees are low aside from the new monthly fee. Cons While the monthly fee for the pro plan is an understandable addition, I think it would have been nice to give long-term customers like me a lifetime discount on this fee. I would like to see WeTravel prioritize affiliate software. Review Source YC Yaneth C. Operations Manager Hospitality Used the software for: 1-2 years ### "The best platform ally for Tour Operators" September 21, 2023 5.0 It has been very useful and helped us receive payments from all over the world. Pros That we can create the itinerary and ask for payement at the same time we can create a payment plan that automatically notifies our clients. Cons That we do not have a costing feature that allows us to create the itinerary and ask for the payment. Review Source AG Angela G. CEO Consumer Services Used the software for: Less than 6 months ### "One of the best payment systems for travel organizers! " October 26, 2019 4.0 Already over 40 bookings with WeTravel and totally satisfied with the system. For small travel business owners it's a life saver. Pros One the hardest things in the travel industry is to end up with the online payment provider you will use to accept bookings and get payed online. Usely commission rates are high and you need to integrate the payment system with your booking system. With WeTravel this is solved very easily! You create your booking page with all trip details and information, including daily itinerary and custom fields if you want to. Nice, simple and beautiful. Then you have the option to email, social share or even embed your trip page into your website! Then you just sit back and bookings start coming in with a 2.4% fee +0.30 cents per transaction for Europe users (USA users have even lower fees). Also you always keep full control of the trip, manage your participation list, keeping track of payments, issue refunds etc. Also customizable to fit the colors of your brand. Cons I have to admit that the one thing I don't like about this is that it is branded and the booking page has a big WeTravel logo on it. Could confuse customers when they see it assuming that this is your brand name or even think they have opened a wrong link. Haven't had trouble till now but still this is something I'm not really fond of. I'd prefer to have my own company name and logo and WeTravel have a small "powered by WeTravel" mentioning on the bottom of the page. Although you can write trip details and descriptions in your own language the basic titles and sections can only be in English. Pretty OK with it but would like to have the option to totally translate the booking page. Reason for choosing WeTravel Overall I believe it's the best and most affordable choice. Review Source DS Dani S. Marketing and Design Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "WeTravel Review" November 6, 2023 5.0 We are just learning to use WeTravel to its full potential, but we are happy with it so far. I believe it can soon play a significant role in our workflow. Pros The page design is great. It's pretty easy to use. It centralizes a lot of processes into one platform. The customer service is exceptional and the regular updates keep making it better and better. Cons Character restrictions in many fields. Ability to pay a custom amount is only available with a payment plan. Added options pricing can't be changed by our company after booking. Review Source AS Angie S. Vice President Sports Used the software for: 2+ years ### "WeTravel is a great fit for Small Business" June 2, 2023 5.0 Pros On the backside, it is easy to set-up trips. Custom Service is very responsive. We enjoy working with our Account Manager, \[sensitive content hidden\] Cons Some guests have a hard time figuring out how to get back into their account once they make the initial registration. Review Source PM Pablo M. CEO Etnica travel Arts and Crafts Used the software for: 2+ years ### "WeTravel Review" March 2, 2023 4.0 Very good, the only thing is when the page crashes, this happens from time to time, not often but when it does it is very annoying. Pros I like the fact that we can present itineraries that are both user friendly for customers and for designing tours, also paying methods and being able to share user and admon with other partners Cons Sometimes it crashes when we are working not saving any advances, this is very draining. Reason for choosing WeTravel Friendly user platform overall and we have had the best account assistants: \[sensitive content hidden\]. Both are awesome and very helpful, wetravel should very happy and honored to count with such valuable elements. Review Source DR Donny R. Owner / Office Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "My experience with WeTravel" November 30, 2022 5.0 Every contact I have had with WeTravel has been a positive experience. My initial contact / account manager was \[SENSITIVE CONTENT\] . She was a pleasure to work with for about 2 years. I have recently been handed over to a new Account Manager (\[SENSITIVE CONTENT\] ). He has been just as pleasant to work with. WeTravel is still growing and still making positive updates to what they have to offer. I get busy and often miss what updates they have made to their platform. I have found their Quarterly Updates to be VERY BENEFICIAL in helping me make sure I take full advantage of the product I am paying for. Pros TRANSACTION FEES are lower than other options I have at my disposal. Cons Mainly a CON on me. I do not adjust to change very well and am having a difficult time personally letting go of my OLD MS WORD FORMS that help me keep track of my tours ... passengers, expenses, and profits. Review Source EK Eranthi K. Co-Founder Hospitality Used the software for: 1-2 years ### "A useful platform to accept bookings" September 24, 2020 4.0 It is the main platform we use for new bookings for our experiences (retreats). The main reason we use it is because we like the option to list different experiences with different packages and instalments at each one. However, we find very time consuming to handle new bookings after they've been made, as we have to copy paste manually all the fields on our excels to have this dynamic overview of bookings that is missing. Pros \- Option to add several instalments to a product package - Automatic reminders to customers for due payments - Quick customer support (\[SENSITIVE CONTENT HIDDEN\] has been very quick and knowledgeable) - Easy to refund and cancel a booking without extra fees Cons \- No dynamic dashboard to view bookings, payments, instalmets due (You can only download the excel of the bookings but once a new booking is made, you need to re-download it and any notes you kept at the excel are gone.) - No feature to view an overview of bookings. You can add notes to each guest, but there there is no overview to see them. You have to click on every partIcipant to view notes (which is not practical/ useful) - Receipt Number appears ONLY on the confirmation email we receive when someone pays. On the payment dashboard there is no place where the receipt number of each transaction can be found Review Source FA Felipe A. CEO Leisure, Travel & Tourism Used the software for: 1-2 years ### "Excepcional " May 12, 2023 5.0 perfect Pros Trips Paymentstransfer facilities to ours guest to booking Cons sometime takes more than 5 business days to receive the transfer Review Source LM Liberty M. Operations Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "WeTravel Infinity and Beyon" March 23, 2023 5.0 No more delayed payments that take weeks without clearing. Real time payment processes make business transacting easier. Pros Real time processing. Payments are done instantly thus improving the conversion rate. Cons Inability of cards to withdraw cash. Merchant services are great but sometimes cash is needed for ancillary activities. Review Source PA Pilar A. SALES MANAGER Hospitality Used the software for: 2+ years ### "Excelent job we travel" April 27, 2023 5.0 Pros I like that is simple, easy to use, fast and for a good price Cons when we have to modify, a payment that the deposit has been already paid Reason for choosing WeTravel Great service and easy to use Review Source TL Tabitha L. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Hineni Tours / Israel Tourism Loves WeTravel" March 22, 2023 5.0 Everything about we travel has been amazing. Very user-friendly and sufficient for the needs of our fast paced tourism business. Pros We love the ease of use of the system for our Israel tours. Cons I can’t think of anything that I don’t like.I guess I wish some of the paid features were free. Review Source CP Candice P. Organizer Marketing and Advertising Used the software for: Less than 6 months ### "WeTravel Scams black people out of their deposits" December 17, 2022 1.0 We will never use them again, we will never refer them to anyone in our network. Our experience was horrible, forced to pay for all of this out of pocket and they have the nerve to be sending our attendees emails for reviews. Pros I only liked the fact they would process payments for us Cons Communication is extremely horrible, no phone number to contact, they dont reply via email. We have been waiting to hear back from someone regarding our monies collected for the trip we organized. Review Source SR Sarah R. Director of Program Operations Education Management Used the software for: 6-12 months ### "A Solid Platform for Registering Participants and Collecting Payments" May 30, 2023 5.0 Pros I like how we can customize settings to fit our needs. All of our programs have some nuances and the flexibility in the software supports that. Cons I wish there was an SMS reminder function! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.