---
title: "Kechie Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Kechie Software - reviews, pricing plans, popular comparisons to other Warehouse Management products and more."
source_url: "https://www.capterra.com/p/163480/Kechie/"
page_type: "product"
language: "en"
---

# 

 Kechie Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Kechie

## What is Kechie?

Kechie Warehouse Management, a SaaS platform, suited for high growth businesses. With one or multiple warehouses, track and controls the movement and storage of materials. Bin tracking, stock tracking, and cycle counting are easily managed. Batching and serial functions, printing and scanning barcodes, allows management real-time visibility into real-time activities. Increase efficiencies in receiving, accuracy of picking and packing, and lower order process times.

## What is Kechie used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)

Top alternative

Featured

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Warehouse Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kechie?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.myofficeapps.com/&name=Kechie)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kechie

4.7 (51)

VS.

[4.2 (1,125)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (51)

Ease Of Use

4.1 (953)

Value For Money

4.7 (49)

Value For Money

4.1 (839)

Customer Service

4.9 (50)

Customer Service

4.3 (741)

## Kechie alternatives

[4.2 (2,055)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,179)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)

[4.5 (953)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Restroworks Inventory Management](https://www.capterra.com/p/214036/Restroworks-Inventory-Management/)

[4.8 (420)](https://www.capterra.com/p/214036/Restroworks-Inventory-Management/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/163480/Kechie/alternatives/)

## FAQs about Kechie

Overview

### Which roles and teams benefit most from Kechie?

Kechie is most used by operations, warehouse, and inventory teams that need tighter control over stock, logistics, and order workflows. Finance leaders and accounting teams use it to manage purchasing and financial visibility, while executives and IT managers rely on it for cross-department oversight, process standardization, and reporting.

Answer based on 51 reviews

Overview

### What company size and industries is Kechie built for?

Kechie is built primarily for small businesses, which account for 82% of reviewers, with non-profit organization management the top industry at 14%. It also serves midsize businesses at 14% and enterprises at 4%, with additional adoption in logistics and supply chain at 10% and apparel and fashion at 6%.

Answer based on 51 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Kechie?

Kechie includes core ERP features centered on inventory management, order processing, purchasing, accounting, and reporting. Its main differentiators are customization, real-time data visibility, barcode scanning, and multi-location inventory control. Reviewers also frequently note the consistent user interface, cloud access, CRM, and integrated invoicing across daily operations.

Answer based on 22 reviews

Integrations

### Which third-party tools and platforms does Kechie integrate with?

Kechie integrates with Amazon EC2, Avalara, CardConnect, Descartes Pacejet, EasyPost, QuickBooks Online Accountant, Salesforce Sales Cloud, ShipStation, Shopify, Shopify Plus, SPS Commerce, TaxJar, and authorize.net. These catalog integrations cover accounting, commerce, shipping, tax, payments, and logistics connections.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Kechie offer?

Kechie provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide self-paced learning for setup and product use.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does Kechie offer, and how do users rate the experience?

Kechie offers email/help desk, phone support, and chat. Users generally describe support as responsive, helpful, and quick to resolve issues, especially during implementation and troubleshooting. Several note close collaboration and tailored assistance, while recurring comments suggest problems are infrequent and handled promptly when they arise.

Answer based on 12 reviews

Features and Usability

### How user-friendly is Kechie’s interface?

Kechie offers a generally intuitive interface that helps teams learn core ERP tasks quickly across inventory, purchasing, and accounting. Many warehouse, distribution, and operations users like the consistent module layout, though some new users find sub-menus hard to distinguish and want a more modern design or customizable dashboard.

Answer based on 22 reviews

Features and Usability

### Is Kechie easy to learn and use?

Kechie feels easy to learn for many teams because modules follow a consistent pattern and key tasks take only a few steps. Operations staff, non-technical users, and growing businesses often adapt well after training, though some users say navigation, edits, and certain setup tasks still require practice or support.

Answer based on 19 reviews

Features and Usability

### How well does Kechie handle inventory management?

Kechie handles inventory management well by giving teams clear stock visibility, barcode support, order tracking, and connected purchasing and fulfillment workflows. Warehouse teams, distributors, and e-commerce businesses value the control and traceability, though some users say inventory corrections can feel restrictive and setup still takes training.

Answer based on 18 reviews

## Features

AI summary

Based on 1,917 Warehouse Management reviews

Capterra data shows that buyers of warehouse management software rank the following features as their top priorities:

-   **Inventory Management** (**65%** of reviewers rated this feature as critical)
-   **Inventory Tracking** (**63%**)
-   **Order Management** (**57%**)

Kechie supports all three of the features reviewers consider most important: **Inventory Management**, **Inventory Tracking**, and **Order Management**. Together, these capabilities help businesses maintain accurate stock levels, monitor inventory movement in real time, and handle orders more efficiently, allowing teams to improve warehouse accuracy and keep fulfillment on track.

Inventory Management

4.7 (20)

75.00% of 20 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Inventory Tracking

4.6 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Receiving

5.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Manage all receiving processes within a warehouse

Shipping Management

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Order Management

4.7 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Inventory Control

4.5 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Monitor product stock levels

Kechie 109 features

Outsource and manage third party logistics

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create and manage digital catalog of products/services with their details, specifications, and price

Manage various distribution channels, build relations with channel partners, and track their performance

Track the status of assets and whether they're checked in or out

Private online space that lets businesses securely share documents and provide information access to clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage order deliveries until they are received by the customers

Forecast customer demand using historical insights and simulations

Track products that are for sale at a reduced price or part of coupon promotions

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store and organize documents in a centralized system

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Plan, manage, and track the financial activities of an individual or organization

Primarily serving wholesale distribution companies and supply chain industry professionals

Form predictions based on past and present data/trends

Information, data and reports that are being tracked over time

Automates core HR functions such as talent management, employee evaluation and learning management

Management of inbound and outbound shipments in the context of international trade

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Group and package individual but related items as one package set

Process of printing custom labels through various methods.

Identify the physical location of an individual, asset, device, etc.

Track product batches using identification labels or lots

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Integration with third-party marketplace software

Manufacturing execution systems focus on quality control in the production process.

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Accept and process customer payments for products or services using hardware and software

Organize and manage all processes/procedures involved in purchasing goods and/or services

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Manage all receiving processes within a warehouse

Labels used to alert warehouses of any pertinent information before workers scan or unpack the product

Managing orders that a customer purchases repeatedly and regularly

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Oversee various functions of the organization while balancing and optimizing supply and demand

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track and assign specific serial numbers to products

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Checkout of online store

Internal and external product tracking codes

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Track and document the history, application, or location of an item or activity

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.5 (51)

4.5

Based on 51 reviews

## Pricing

Value for money

4.7 (49)

### Starting price

Free trial not available

Value for money

4.7 (49)

4.7

Based on 49 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

Amazon EC2](https://www.capterra.com/p/219781/EC2/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (50)

4.9

Based on 50 reviews

## User reviews

Overall rating

4.7

Based on 51 reviews

Filter by rating

5(38)

4(12)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RS

Robbie S.

Operations Manager

Apparel & Fashion

### "Puts the MY in MyOfficeApps"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 16, 2026

Overall, our experience with Kechie has been excellent. From the initial search process, they distinguished themselves by being willing to build custom solutions rather than forcing us into a rigid, one-size-fits-all system. This is a rare quality among ERP providers. As we've continued to grow, that same customization-first approach has continued to pay off, with their team consistently finding ways to bring our ideas to life and support our expansion. Integrations with our eCommerce tools have been smooth, pricing has been reasonable given the level of support we receive, and while the interface took a little time to get used to, it's become second nature to our team. Occasional slowdowns during heavy report-pulling periods are minor in the grand scheme, especially since support is quick to address any issues. All in all, Kechie has felt less like a software vendor and more like a genuine growth partner.

Pros

What stood out most during our search was Kechie's willingness to go beyond a standard implementation. We run a fairly unique business program that required electrical tracking capabilities most "out of the box" ERP systems simply don't offer. Kechie was the only provider that not only had a path to support this, but took it a step further and built a fully custom program tailored to our specific workflow; this level of customization has been a genuine game changer for us compared to other systems we evaluated. Integrations have also been smooth, with solid compatibility across many of the popular eCommerce tools we rely on, which cut down significantly on manual data entry and syncing headaches. On pricing, the value has been more than reasonable, especially factoring in the level of support the team provides. It does not feel like we're paying for software alone, but for a genuine implementation partner. The interface does take a bit of time to get comfortable with initially, but once our team got past that learning curve, it became very straightforward to navigate day-to-day.

Cons

The only real drawback we've encountered is occasional slowdowns when multiple partners are pulling reports at the same time. It can temporarily impact performance during those peak moments. That said, most hiccups are infrequent, and Kechie's support team is usually quick to jump in and resolve any issues that come up.

Switched from

[Aptean Apparel ERP Exenta Edition](https://www.capterra.com/p/214811/Exenta/)

Cost, ease of use, faster and more reliable

Alternatives considered

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing Kechie

They came to us with a solution after initial interviews with ERP suppliers on a solution to our needs rather than having to use what is available out of the box

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Terry L.

Community Engagement Manager, In-Kind Donations

Non-Profit Organization Management

### "Ketchie: Better than expected!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2026

It has taken our internal operations to a new level. It has streamlined efficiency across the board when it comes to Inventory Management.

Pros

The Item Master has been incredibly helpful when it comes to tracking physical inventory, both nettable and non-nettable, without actually having to visiting the warehouse every day.

Cons

It was not immediately clear what value some of the supplementary features held at first glance, however, the MOA team was really great when it came to training my team and teaching us how to utilize these features.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MK

Marion K.

Inventory Coordinator

Philanthropy

### "Review of Kechie as a solution to donation management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 6, 2026

Kechie works relatively well as an off the shelf solution, but it also has the ability to be customized when needed.

Pros

The customer service has been exceptional. The team has been very methodical when it comes to training on various topics.

Cons

The UX/UI can be modernized, but it doesn't really take much away from the function. The aesthetic can come off as very utilitarian.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WF

William F.

Cyber Team Lead

Government Relations

### "A Custom ERP worth evaluating"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 5, 2026

The reporting tools make it easier to track operational performance, and the cloud-based deployment allows teams to access information from anywhere. Organizations looking for an all-in-one ERP solution may find Kechie to be a strong option worth evaluating.

Pros

Kechie provides a comprehensive ERP platform that brings inventory management, purchasing, accounting, and reporting into a single system. The interface is intuitive, and the centralized data helps reduce manual processes and improve visibility across departments.

Cons

Making corrections to the inventory can be challenging or complicated due to the baked-in security features.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BD

Brian D.

Manager

Electrical/Electronic Manufacturing

### "Kechie Delivers!!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2026

GREAT!!!! When looking at new ERP software, we reviewed six or seven different software packages. Kechie was the one that gave us everything we were looking for. And, our decision turned out to be a great one. I would highly recommend Kechie to anyone looking for a new ERP system!!

Pros

There were two things that make Kechie great. First, is the ease of use. All of the various modules...production, purchasing, inventory, etc...navigate pretty much the same way. Learn one, and you can learn them all. This made it real easy to learn the software during the transition to Kechie, and it made it easy to teach the various members of my team that would also be using the new software. Second, is the fantastic customer support!!! Every time we have issues (which was very rarely), the Kechie support team is all over it and takes great care of us!! Even if we we're trying to do something outside of the scope of the software, they are very helpful in finding ways to make Kechie do what we needed. GREAT CUSTOMER SUPPORT!!!

Cons

Sitting here writing this, I realize that there really isn't anything that stands out in my mind as a problem with Kechie.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GC

Gabriel C.

Network engineer

Information Technology and Services

### "Powerful and Reliable ERP for Inventory Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2026

Overall, my experience with Kechie has been very positive. It is a reliable ERP solution that streamlines inventory, order processing, and operational workflows. Once implemented, it becomes a powerful tool that improves efficiency and data visibility across the organization.

Pros

Kechie excels at inventory and order management. It provides strong visibility across products, locations, and sales channels, which helps reduce errors and manual work. The platform is flexible, scalable, and well-suited for growing businesses. Customer support has also been responsive and helpful when questions come up.

Cons

The initial setup and learning curve can take some time, especially for new users. While the interface is functional, certain areas could feel more modern or streamlined. Occasional minor bugs appear after updates, but they are typically resolved.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TR

Terrance R.

ISSM

Defense & Space

### "Reliable ERP with great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 30, 2026

Our overall experience with Kechie was very positive. The software served our ERP needs well, and the team at MOA provided excellent support throughout our partnership. We would recommend Kechie to others looking for a reliable ERP solution.

Pros

Kechie performed reliably with minimal issues throughout our time using it. The software offered solid features and good value for managing our ERP needs. When we did encounter any problems, the MOA support team was very responsive and resolved things quickly. The overall level of service and partnership was excellent.

Cons

There was very little to dislike about Kechie. The occasional minor issues we encountered were handled promptly by the support team, so nothing stood out as a significant drawback during our time using the software.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CC

Carlos C.

Warehouse Lead

Warehousing

### "Kechie Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 27, 2026

I like it like I said great and easy to use especially when receiving shipping out items. I would recommend to any company.

Pros

I liked the fact the fact that it was easy to navigate as well as easy to learn how to use kechie, was really helpful to us in our warehouse inventory.

Cons

I didn't like that in the event there's was an issue we had to submit trouble tickets and usually it took awhile to get it fixed as well as sometimes having issues accessing the site.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JC

Joseph C.

Warehouse Lead and Quality Assurance Manager

Logistics and Supply Chain

### "Kechie Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 12, 2026

I would give it an 8 or 9 out of 10. It functioned well for our needs and after a few uses became easy to track and work with.

Pros

The customer service team for trouble tickets and trouble shooting was responsive and helpful. Particularly \[sensitive content hidden\].

Cons

Customizability for user errors. Some mistakes may be made and couldn't be altered. Records are locked for security reasons which is great but adding a feature that maybe requires records being changed/updated to be approved by a secondary (admin) user.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BB

Brittany B.

Admin

Non-Profit Organization Management

### "Kechie helped us a great deal with operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 14, 2025

great, they are very helpful! It has been very user friendly and the team was great in training and answering our questions during implementation. The customer support is great and in the U.S.

Pros

Kechie helped us a great deal with operations Kechie has been a life saver for us. It has real time visibility and audit traceability on everything, so we know who move what and when. Before, we’d lose items and had a hard time locating items. Kechie has also heled organize events and everything going to the events from consumables to equipment. We use the CRM to maintain our communications with our clients and any special requirements. It has been very user friendly and the team was great in training. Reporting is also very easy and helps with grant application. Overall a great system.

Cons

Cons: Budgeting is not offered, but they are working on launching it soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163480/Kechie/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.