--- title: "Kechie Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Kechie the right Warehouse Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163480/Kechie/reviews/" page_type: "reviews" language: "en" --- Kechie 4.7 (52) [View alternatives](https://www.capterra.com/p/163480/Kechie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Kechie Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews WF William F Cyber Team LeadGovernment Relations, 11 - 50 employeesUsed the software for: 1-2 years. “The reporting tools make it easier to track operational performance, and the cloud-based deployment allows teams to access information from anywhere.“ June 5, 2026 RS Robbie S Operations ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “The only real drawback we've encountered is occasional slowdowns when multiple partners are pulling reports at the same time.“ July 16, 2026 RS Robbie S Operations ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “This is a rare quality among ERP providers. As we've continued to grow, that same customization-first approach has continued to pay off, with their team consistently finding ways to bring our ideas to life and support our expansion.“ July 16, 2026 CM Connie M Warehouse DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Kechie is not compatible with some Mac's, so we did have to purchase tablets with windows.“ August 7, 2024 RS Robbie S Operations ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “Integrations with our eCommerce tools have been smooth, pricing has been reasonable given the level of support we receive, and while the interface took a little time to get used to, it's become second nature to our team.“ July 16, 2026 MH Mackenzie H Account ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “it takes too many steps to get to some screens“ April 2, 2024 RS Robbie S Operations ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “The interface does take a bit of time to get comfortable with initially, but once our team got past that learning curve, it became very straightforward to navigate day-to-day.“ July 16, 2026 AS Alicia S Receiving ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 1-2 years. “The BOMs were not flexible and took a process to tailor the program to our company's needs.“ April 13, 2023 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Haman S. CEO Used the software for: 1-2 years ### "Easy to use, extraordinary support, comprehensive and great value for money" August 2, 2018 5.0 the software helps us to have a control and overview of our whole process from inventory & stock management, logistics, customer master data and sales and tracking Pros Being a cloud based software, we are able to use this from anywhere and on any mobile device. Very easy to navigate and a well thought program that caters for all aspects of a business (in our case an ice cream manufacturing and wholesale/distributor). The team at Kechie have made it so easy for us by the continuous support and helping us with modifications on the software to make it a bespoke ERP that fits us 100%. as well as the software being easy to use the support is extremely helpful and responsive. Cons There's nothing that stands out and as a positive side they are continuously adding more features and extras that makes life even easier and proactively adding these extras and benefits to the software. Review Source CM Connie M. Warehouse Director Non-Profit Organization Management Used the software for: Less than 6 months ### "I would recommend Kechie in a heartbeat!" August 7, 2024 5.0 It has been a great experience, our team has been able to learn quickly. Even running the portal for orders has been a smooth and easy way to place orders. Kechie has all the bells and whistles our organization needs. The team ha Pros Our non-profit organization stepped up to aid to the Migrant crisis in Chicago. We opened a Donation Center in a warehouse that was completely bare. We had no clue how we'd manage the influx of donations and purchases together. After looking for an inventory system that will help us maintain integrity, accuracy, orders, inventory and logistics we heard about Kechie. Not only did Kechie help set us up for success, but the team has been amazing! They have been with us from the beginning of the process, until we went live. We cannot have been more pleased. We are the first Donation Center in the City to have an Inventory Management system that maintains the data and integrity and we owe it to Kechie. We even have a new scanning system that helps keep everything organized and in its place. We are so thankful for a system and team like Kechie. Cons Kechie did not have tutorial videos for training, this would be helpful for incoming staff that needs to be trained. Kechie does have PDF step by step. Kechie is not compatible with some Mac's, so we did have to purchase tablets with windows. Alternatives considered [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Reason for choosing Kechie It accommodated the amount of users, support and management products than the other products had to offer. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) These products did not have what Ketchie had to offer. Especially being a non-profit organization, Kechie is the best product. Review Source RF Ryan F. WAREHOUSE ASSISTANT Logistics and Supply Chain Used the software for: 1-2 years ### "Shc" April 11, 2023 4.0 Pros How strict the inventory control is and the automations that have been implemented to make our job easier when fulfilling orders from multiple platforms Cons It is sometimes difficult to find a feature or location within Kechie. I have gotten used to it now but just the navigation for a new users can be difficult. Review Source WF William F. Cyber Team Lead Government Relations Used the software for: 1-2 years ### "A Custom ERP worth evaluating" June 5, 2026 4.0 The reporting tools make it easier to track operational performance, and the cloud-based deployment allows teams to access information from anywhere. Organizations looking for an all-in-one ERP solution may find Kechie to be a strong option worth evaluating. Pros Kechie provides a comprehensive ERP platform that brings inventory management, purchasing, accounting, and reporting into a single system. The interface is intuitive, and the centralized data helps reduce manual processes and improve visibility across departments. Cons Making corrections to the inventory can be challenging or complicated due to the baked-in security features. Review Source SRR Stuart Rosenfarb R. CEO Consumer Goods Used the software for: 6-12 months ### "Can't say enough great things about this software and the people behind it" March 29, 2022 5.0 Kechie is the foundation to everything that we do. From integrating our eCommerce sites and B2B portal with our unique back-end processes to managing all aspects of our bookkeeping/accounting, customer service, customer relationship management, procurement, warehouse operations, shipping and receiving operations. Kechie was built around the way we do business instead of building our business to suit Kechie's capabilities. I never imagined that we could have one system to manage just about every aspect of our business. Pros Kechie isn't only an incredibly feature-rich ERP application, it's affordable and backed by an account management, project management and development team that is second to none! I refer to them as my genie in a bottle. Whatever I can think of to enhance our implementation, they are on it right away and the change is usually implemented within just a few days. Unlike other ERP systems, you get to work with the people who developed the software when customizing your implementation and that in my opinion is the key difference between a 6-month implementation and an 18-month implementation. Cons The user interface is probably the only area for improvement for this software. It is a very fast application and extremely flexible and versatile to accommodate just about any type of company in North America, however, this ability to customize everything under the sun comes with a price. The UI can be a little difficult to navigate for a new user and the graphical elements of the software need some work to make it a little more pleasing to the eyes. They are continuously improving their software though and I'm sure this is one area that they will be focussing on improving soon. There's not much else to improve! Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing Kechie Price, flexibility, integrations, time-to-market and not having to use consultants or third-party vendors for essential features required of the system. Review Source RM Robin M. National Sales Manager Consumer Goods Used the software for: 6-12 months ### "Excellent Service and Supportive Troubleshooting" December 28, 2023 4.0 Responsive service, exceptional patience. Pros The Customer Service. We are a combination of businesses- retail, e-commerce, wholesale, B2B, and D2C. This means that this ERP system needs to support managing these interfaces. Cons Same as the above- at times because we require multiple business platform interfaces we do need to request workarounds. I will say that the team at Kechie is always anxious to support us in resolution. Reason for choosing Kechie Kechie provided more options for supporting most aspects of our business, from accounting, to order taking, to shipping. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) QuickBooks did not support our overall needs as we expand our business. Review Source RN Richard N. VP of Operations Consumer Goods Used the software for: 1-2 years ### "Double the Business with the Same Amount of People....." August 9, 2019 4.0 Caitec is a small to medium size company, that is very quickly growing towards a large company. We needed a solution to seamlessly tie all facets of our operations together and stop the madness of “management by spreadsheet”. We evaluated numerous solutions to our problem and our management team decided that Kechie/MyOfficeApps was our go forward partner. We have implemented Kechie and it has helped us to almost double our business, without additional headcount. It has provided us a tool to develop business processes, that in the past were highly manual and time consuming. Kechie has empowered us to think about how we do business and develop custom solutions, that are helping us on the path, as we grow. Pros Cloud Based software with a common interface and ease of use, that ties all facets of our operations, from end to end. Cons It requires organizational discipline to execute on the implementation and operation. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Kechie Best overall balance between cost, ease of use and functionality Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Needed something that provides a higher level of functionality and is better suited to our operations Review Source AH Aaron H. VP Finance Retail Used the software for: 6-12 months ### "Great to work with, customized solutions for our growing business, and the ease of using software" June 23, 2022 5.0 Pros 2-3 Clicks to locate what you are looking for , customized solutions just for our business operations, great staff and easy to talk with about issues. User friendly and works well with all integrated programs, plus willing at add to their integrations. Cons Financial could use some minor tweaks to help user see more information on screen rather than moving to new tabs. Financial Dashboard could be useful in the future. However they are extremely good to work with in getting what you need and open to finding the solution. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Kechie Customization of special programs and the willingness to create new programs just of our business operations Review Source SD Steve D. IT and Project Management Health, Wellness and Fitness Used the software for: Less than 6 months ### "Super ERP Solution with Kechie" February 21, 2022 5.0 As a distribution company that needed help moving our business forward, we were tasked with finding an ERP solution that would modernize our current Quickbooks solution. After vetting many ERP software providers, we felt Kechie/MyOfficeApps was the best fit for our growing company. Following implementation and onboarding, we know we made the right choice. The Kechie implementation team was incredible. They bent over backwards to help us with onboarding, as well as customizations to fit our specific business needs. We highly recommend Kechie/MyOfficeApps as your ERP solution. Pros • Extremely attentive implementation team that will go beyond expectations to help you meet your goals. • Flexible software • Ease of use • Great value for cost • Continued feature/functionality add Cons Very little to dislike about Kechie ERP. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Kechie They were willing to truly partner with us. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[Method CRM](https://www.capterra.com/p/130389/Method-CRM/) We needed a more modern, feature-rich platform for Finance and Inventory, but received many more features that will help us succeed. Review Source VR Verified Reviewer President Logistics and Supply Chain Used the software for: 1-2 years ### "Very pleased with the product" November 21, 2023 4.0 Very positive. We continue to explore what other features we can use. Pros Responsiveness of Kechie, esp the development/deployment team Available modules and features Cons Nothing, so far. We continue to use the produce. Switched from [Mobile Commons](https://www.capterra.com/p/143791/Mobile-Commons/) non-responsive vendor missing modules and features we switched from Mobile+ -- but this is NOT one of the products in your drop-down menu Review Source MN Manny N. Warehouse Manager Non-Profit Organization Management Used the software for: 2+ years ### "Kechie for the win! " April 11, 2023 5.0 Pros Flexibility, ease of use & support provided are unmatched. As a non-profit with limited resources this makes huge difference. Cons The only thing missing is a user friendly front end user interface. The process for order picking, inventory management, reports, etc is very straight forward but still requires some level of training or "getting used to". It would be great if we had a customizable dashboard to give stakeholders a quick view of our warehouse without getting into individual reports and such. Reason for choosing Kechie Support and cost met our desired parameters. Review Source NN Nima N. CEO Consumer Electronics Used the software for: 1-2 years ### "World-class inventory management software and best in class customer service! " December 16, 2017 5.0 Pros Kechie can take any inventory based business from operational to operational excellence and that's the difference between failing and scaling. When you work with Kechie, not only do you get what you pay for, but you also get world-class executives that act as an extension of your management team filling gaps and creating solutions that wouldn't be possible otherwise. Before Kechie we were "managing" inventory in Google Spreadsheets during a time of rapid growth --In short, it was a nightmare. We couldn't pin point our inventory turn rate or our blended gross margins, and our RMAs were impossible to track. Kechie went out of their way to reduce barriers so we could adopt their software solution. Fast forward a few months, hands on training and an internal product champion and we're now a data driven company that has KPIs for our entire operations team. As a startup CEO, I can proudly vouch for Kechie. They put their heart and soul into making their customers a success. Thank you team for helping us get a handle on our inventory management and thank you for shortening our learning curve with your expertise and counsel! Cons The user experience is good because its functional. If I had one point of constructive feedback it would be to create a beautiful and functional user experience and to track and constantly optimize the number of clicks necessary to complete a task. This is by no means an issue, but if I had to be nit-picky that would be my feedback. Review Source JG Joseph G. Supply Chain Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Great Multi-function system" March 1, 2023 5.0 The MyOfficeApps and Kechie staff have been very helpful from the beginning and truly do stand behind treating our company as a partner instead of a customer. Pros There were several different systems that I reviewed during our initial purchasing stage and Kechie stood out amongst the competition simply because it was so customizable. There was no need to make company functions work around the system because Kechie was customized around our company's functions. Cons Implementation was a bit tedious and time consuming but was worth the end product and functionality. Review Source GL Gus L. Sr. Director of business development Computer Hardware Used the software for: 6-12 months ### "Great ERP System" August 13, 2019 5.0 Kechie came to fix our inventory, financial and supply chain issues. We now have a strong system in place that allows us to properly track our business growth, financial gains and expenditures. Our employees quickly adapted to use Kechie. The best part is that Kechie adapted to our operations system and it did not change the way we run our business. I highly recommend Kechie to any corporation seeking an easy to use MRP/ERP system. Pros Very easy to use Covers most operations, accounting, and supply chain needs Great interface with other programs, websites and PLM systems Very easy to run reports to track performance Great for e-commerce integration Cons I would like to see this program integrate a strong PLM system in order to have it all in one place. Review Source LR Lila R. Graphic Designer Graphic Design Used the software for: 2+ years ### "Inventory management software that automated your business" May 20, 2019 5.0 Amazing software that makes our lives easier. Many of the systems that we investigated looked great at first, but once you get into it, it wasn’t enough. There were always more integrations or add-ons for the most basic inventory management. We’re glad we found Kechie that handles it all for us. Pros Finding a solution that wasn’t made for huge companies that you would have to adapt your team around was hard, so we’re glad we found Kechie. It definitely has everything we need for our business, but it’s actually customized to our business, which we couldn’t find anywhere else. Cons Our team loves it, so we have no complaints. Review Source AH Abdi H. President Used the software for: 6-12 months ### "Fuctionality @ a Great Value" August 1, 2018 4.0 I am glad I am not running Excel sheets anymore. Pros In comparison with other ERP software's I have looked at, Kechi is a very user friendly, Adaptable to my business, with everything I need and it comes with Excellent Support. Access to the operational information with few clicks is essential to run my business. All this comes at a very reasonable cost. Cons If I can call this a Con, The software comes with lots of options for customization. It makes you wonder how much information one can put into a system. But one it all setup then you don't have to worry about it. Review Source DO Danny O. Controller Construction Used the software for: 1-2 years ### "1 year in and going strong" August 19, 2023 5.0 It has really helped us get a handle on inventory management Pros Customer support is always quick to respond and help us accomplish what we need. Cons It is aesthetically bland and could be more intuitive for finding what you need Review Source RS Robbie S. Operations Manager Apparel & Fashion Used the software for: 2+ years ### "Puts the MY in MyOfficeApps" July 16, 2026 5.0 Overall, our experience with Kechie has been excellent. From the initial search process, they distinguished themselves by being willing to build custom solutions rather than forcing us into a rigid, one-size-fits-all system. This is a rare quality among ERP providers. As we've continued to grow, that same customization-first approach has continued to pay off, with their team consistently finding ways to bring our ideas to life and support our expansion. Integrations with our eCommerce tools have been smooth, pricing has been reasonable given the level of support we receive, and while the interface took a little time to get used to, it's become second nature to our team. Occasional slowdowns during heavy report-pulling periods are minor in the grand scheme, especially since support is quick to address any issues. All in all, Kechie has felt less like a software vendor and more like a genuine growth partner. Pros What stood out most during our search was Kechie's willingness to go beyond a standard implementation. We run a fairly unique business program that required electrical tracking capabilities most "out of the box" ERP systems simply don't offer. Kechie was the only provider that not only had a path to support this, but took it a step further and built a fully custom program tailored to our specific workflow; this level of customization has been a genuine game changer for us compared to other systems we evaluated. Integrations have also been smooth, with solid compatibility across many of the popular eCommerce tools we rely on, which cut down significantly on manual data entry and syncing headaches. On pricing, the value has been more than reasonable, especially factoring in the level of support the team provides. It does not feel like we're paying for software alone, but for a genuine implementation partner. The interface does take a bit of time to get comfortable with initially, but once our team got past that learning curve, it became very straightforward to navigate day-to-day. Cons The only real drawback we've encountered is occasional slowdowns when multiple partners are pulling reports at the same time. It can temporarily impact performance during those peak moments. That said, most hiccups are infrequent, and Kechie's support team is usually quick to jump in and resolve any issues that come up. Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Kechie They came to us with a solution after initial interviews with ERP suppliers on a solution to our needs rather than having to use what is available out of the box Switched from [Aptean Apparel ERP](https://www.capterra.com/p/214811/Exenta/) Cost, ease of use, faster and more reliable Review Source BD Brian D. Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Kechie Delivers!!!!!" March 12, 2026 5.0 GREAT!!!! When looking at new ERP software, we reviewed six or seven different software packages. Kechie was the one that gave us everything we were looking for. And, our decision turned out to be a great one. I would highly recommend Kechie to anyone looking for a new ERP system!! Pros There were two things that make Kechie great. First, is the ease of use. All of the various modules...production, purchasing, inventory, etc...navigate pretty much the same way. Learn one, and you can learn them all. This made it real easy to learn the software during the transition to Kechie, and it made it easy to teach the various members of my team that would also be using the new software. Second, is the fantastic customer support!!! Every time we have issues (which was very rarely), the Kechie support team is all over it and takes great care of us!! Even if we we're trying to do something outside of the scope of the software, they are very helpful in finding ways to make Kechie do what we needed. GREAT CUSTOMER SUPPORT!!! Cons Sitting here writing this, I realize that there really isn't anything that stands out in my mind as a problem with Kechie. Review Source TR Terrance R. ISSM Defense & Space Used the software for: 2+ years ### "Reliable ERP with great support" January 30, 2026 5.0 Our overall experience with Kechie was very positive. The software served our ERP needs well, and the team at MOA provided excellent support throughout our partnership. We would recommend Kechie to others looking for a reliable ERP solution. Pros Kechie performed reliably with minimal issues throughout our time using it. The software offered solid features and good value for managing our ERP needs. When we did encounter any problems, the MOA support team was very responsive and resolved things quickly. The overall level of service and partnership was excellent. Cons There was very little to dislike about Kechie. The occasional minor issues we encountered were handled promptly by the support team, so nothing stood out as a significant drawback during our time using the software. Review Source JC Joseph C. Warehouse Lead and Quality Assurance Manager Logistics and Supply Chain Used the software for: 2+ years ### "Kechie Feedback" January 12, 2026 5.0 I would give it an 8 or 9 out of 10. It functioned well for our needs and after a few uses became easy to track and work with. Pros The customer service team for trouble tickets and trouble shooting was responsive and helpful. Particularly \[sensitive content hidden\]. Cons Customizability for user errors. Some mistakes may be made and couldn't be altered. Records are locked for security reasons which is great but adding a feature that maybe requires records being changed/updated to be approved by a secondary (admin) user. Review Source CC Carlos C. Warehouse Lead Warehousing Used the software for: 6-12 months ### "Kechie Review" January 27, 2026 5.0 I like it like I said great and easy to use especially when receiving shipping out items. I would recommend to any company. Pros I liked the fact the fact that it was easy to navigate as well as easy to learn how to use kechie, was really helpful to us in our warehouse inventory. Cons I didn't like that in the event there's was an issue we had to submit trouble tickets and usually it took awhile to get it fixed as well as sometimes having issues accessing the site. Review Source BA Brenda A. Executive Consumer Goods Used the software for: 6-12 months ### "Best Inventory Tracker" July 27, 2026 5.0 Implementation was fast, and the implementation team made it simple for our team to get up and running quickly. Pros Easy to customize and configure for our inventory and best value for money. The support is extremely responsive. Cons There is honestly nothing we don't like about Kechie. It is working great to manage our inventory and gave us more visibility. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) ease of use and needed better visibility of my inventory. Review Source Terry L. Community Engagement Manager, In-Kind Donations Non-Profit Organization Management Used the software for: 6-12 months ### "Ketchie: Better than expected!" July 8, 2026 5.0 It has taken our internal operations to a new level. It has streamlined efficiency across the board when it comes to Inventory Management. Pros The Item Master has been incredibly helpful when it comes to tracking physical inventory, both nettable and non-nettable, without actually having to visiting the warehouse every day. Cons It was not immediately clear what value some of the supplementary features held at first glance, however, the MOA team was really great when it came to training my team and teaching us how to utilize these features. Review Source MK Marion K. Inventory Coordinator Philanthropy Used the software for: 6-12 months ### "Review of Kechie as a solution to donation management" July 6, 2026 5.0 Kechie works relatively well as an off the shelf solution, but it also has the ability to be customized when needed. Pros The customer service has been exceptional. The team has been very methodical when it comes to training on various topics. Cons The UX/UI can be modernized, but it doesn't really take much away from the function. The aesthetic can come off as very utilitarian. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.