--- title: "Kechie Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Kechie the right Distribution solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163480/Kechie/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Kechie 4.7 (53) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Kechie Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews WF William F Cyber Team LeadGovernment Relations, 11 - 50 employeesUsed the software for: 1-2 years. “The reporting tools make it easier to track operational performance, and the cloud-based deployment allows teams to access information from anywhere.“ June 5, 2026 RS Robbie S Operations ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “The only real drawback we've encountered is occasional slowdowns when multiple partners are pulling reports at the same time.“ July 16, 2026 RS Robbie S Operations ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “This is a rare quality among ERP providers. As we've continued to grow, that same customization-first approach has continued to pay off, with their team consistently finding ways to bring our ideas to life and support our expansion.“ July 16, 2026 CM Connie M Warehouse DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Kechie is not compatible with some Mac's, so we did have to purchase tablets with windows.“ August 7, 2024 RS Robbie S Operations ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “Integrations with our eCommerce tools have been smooth, pricing has been reasonable given the level of support we receive, and while the interface took a little time to get used to, it's become second nature to our team.“ July 16, 2026 MH Mackenzie H Account ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “it takes too many steps to get to some screens“ April 2, 2024 RS Robbie S Operations ManagerApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years. “The interface does take a bit of time to get comfortable with initially, but once our team got past that learning curve, it became very straightforward to navigate day-to-day.“ July 16, 2026 AS Alicia S Receiving ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 1-2 years. “The BOMs were not flexible and took a process to tailor the program to our company's needs.“ April 13, 2023 ## Showing most helpful reviews Showing 1-25 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Haman S. CEO Used the software for: 1-2 years ### "Easy to use, extraordinary support, comprehensive and great value for money" August 2, 2018 5.0 the software helps us to have a control and overview of our whole process from inventory & stock management, logistics, customer master data and sales and tracking Pros Being a cloud based software, we are able to use this from anywhere and on any mobile device. Very easy to navigate and a well thought program that caters for all aspects of a business (in our case an ice cream manufacturing and wholesale/distributor). The team at Kechie have made it so easy for us by the continuous support and helping us with modifications on the software to make it a bespoke ERP that fits us 100%. as well as the software being easy to use the support is extremely helpful and responsive. Cons There's nothing that stands out and as a positive side they are continuously adding more features and extras that makes life even easier and proactively adding these extras and benefits to the software. Review Source SRR Stuart Rosenfarb R. CEO Consumer Goods Used the software for: 6-12 months ### "Can't say enough great things about this software and the people behind it" March 29, 2022 5.0 Kechie is the foundation to everything that we do. From integrating our eCommerce sites and B2B portal with our unique back-end processes to managing all aspects of our bookkeeping/accounting, customer service, customer relationship management, procurement, warehouse operations, shipping and receiving operations. Kechie was built around the way we do business instead of building our business to suit Kechie's capabilities. I never imagined that we could have one system to manage just about every aspect of our business. Pros Kechie isn't only an incredibly feature-rich ERP application, it's affordable and backed by an account management, project management and development team that is second to none! I refer to them as my genie in a bottle. Whatever I can think of to enhance our implementation, they are on it right away and the change is usually implemented within just a few days. Unlike other ERP systems, you get to work with the people who developed the software when customizing your implementation and that in my opinion is the key difference between a 6-month implementation and an 18-month implementation. Cons The user interface is probably the only area for improvement for this software. It is a very fast application and extremely flexible and versatile to accommodate just about any type of company in North America, however, this ability to customize everything under the sun comes with a price. The UI can be a little difficult to navigate for a new user and the graphical elements of the software need some work to make it a little more pleasing to the eyes. They are continuously improving their software though and I'm sure this is one area that they will be focussing on improving soon. There's not much else to improve! Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing Kechie Price, flexibility, integrations, time-to-market and not having to use consultants or third-party vendors for essential features required of the system. Review Source RF Ryan F. WAREHOUSE ASSISTANT Logistics and Supply Chain Used the software for: 1-2 years ### "Shc" April 11, 2023 4.0 Pros How strict the inventory control is and the automations that have been implemented to make our job easier when fulfilling orders from multiple platforms Cons It is sometimes difficult to find a feature or location within Kechie. I have gotten used to it now but just the navigation for a new users can be difficult. Review Source MK Marion K. Inventory Coordinator Philanthropy Used the software for: 6-12 months ### "Review of Kechie as a solution to donation management" July 6, 2026 5.0 Kechie works relatively well as an off the shelf solution, but it also has the ability to be customized when needed. Pros The customer service has been exceptional. The team has been very methodical when it comes to training on various topics. Cons The UX/UI can be modernized, but it doesn't really take much away from the function. The aesthetic can come off as very utilitarian. Review Source RM Robin M. National Sales Manager Consumer Goods Used the software for: 6-12 months ### "Excellent Service and Supportive Troubleshooting" December 28, 2023 4.0 Responsive service, exceptional patience. Pros The Customer Service. We are a combination of businesses- retail, e-commerce, wholesale, B2B, and D2C. This means that this ERP system needs to support managing these interfaces. Cons Same as the above- at times because we require multiple business platform interfaces we do need to request workarounds. I will say that the team at Kechie is always anxious to support us in resolution. Reason for choosing Kechie Kechie provided more options for supporting most aspects of our business, from accounting, to order taking, to shipping. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) QuickBooks did not support our overall needs as we expand our business. Review Source RN Richard N. VP of Operations Consumer Goods Used the software for: 1-2 years ### "Double the Business with the Same Amount of People....." August 9, 2019 4.0 Caitec is a small to medium size company, that is very quickly growing towards a large company. We needed a solution to seamlessly tie all facets of our operations together and stop the madness of “management by spreadsheet”. We evaluated numerous solutions to our problem and our management team decided that Kechie/MyOfficeApps was our go forward partner. We have implemented Kechie and it has helped us to almost double our business, without additional headcount. It has provided us a tool to develop business processes, that in the past were highly manual and time consuming. Kechie has empowered us to think about how we do business and develop custom solutions, that are helping us on the path, as we grow. Pros Cloud Based software with a common interface and ease of use, that ties all facets of our operations, from end to end. Cons It requires organizational discipline to execute on the implementation and operation. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Kechie Best overall balance between cost, ease of use and functionality Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Needed something that provides a higher level of functionality and is better suited to our operations Review Source AH Aaron H. VP Finance Retail Used the software for: 6-12 months ### "Great to work with, customized solutions for our growing business, and the ease of using software" June 23, 2022 5.0 Pros 2-3 Clicks to locate what you are looking for , customized solutions just for our business operations, great staff and easy to talk with about issues. User friendly and works well with all integrated programs, plus willing at add to their integrations. Cons Financial could use some minor tweaks to help user see more information on screen rather than moving to new tabs. Financial Dashboard could be useful in the future. However they are extremely good to work with in getting what you need and open to finding the solution. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Kechie Customization of special programs and the willingness to create new programs just of our business operations Review Source SD Steve D. IT and Project Management Health, Wellness and Fitness Used the software for: Less than 6 months ### "Super ERP Solution with Kechie" February 21, 2022 5.0 As a distribution company that needed help moving our business forward, we were tasked with finding an ERP solution that would modernize our current Quickbooks solution. After vetting many ERP software providers, we felt Kechie/MyOfficeApps was the best fit for our growing company. Following implementation and onboarding, we know we made the right choice. The Kechie implementation team was incredible. They bent over backwards to help us with onboarding, as well as customizations to fit our specific business needs. We highly recommend Kechie/MyOfficeApps as your ERP solution. Pros • Extremely attentive implementation team that will go beyond expectations to help you meet your goals. • Flexible software • Ease of use • Great value for cost • Continued feature/functionality add Cons Very little to dislike about Kechie ERP. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Kechie They were willing to truly partner with us. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[Method CRM](https://www.capterra.com/p/130389/Method-CRM/) We needed a more modern, feature-rich platform for Finance and Inventory, but received many more features that will help us succeed. Review Source MH Mackenzie H. Account Manager Apparel & Fashion Used the software for: 2+ years ### "kechie review" April 2, 2024 5.0 Pros Quickly process orders and find information Cons it takes too many steps to get to some screens Switched from [Aptean Fashion & Apparel](https://www.capterra.com/p/214811/Exenta/) old service too expensive and did not meet needs Review Source EM Elijah M. Inventory Logistics Manager Education Management Used the software for: Less than 6 months ### "Best team i've worked with." August 9, 2024 5.0 Love the team, i can't thank them enough for the training. Pros Ease of use. ALL the reports are wonderful Cons Wish i could move some of the modules around. Like Sales order and Sales shipping should be in the same module i believe. Same with Purchase Orders Alternatives considered [MySQL](https://www.capterra.com/p/11482/MySQL/) Reason for choosing Kechie Ease of use for inventory. customer service, cost Review Source AS Alicia S. Receiving Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Meals on Wheels San Francisco" April 13, 2023 4.0 Kechie's team of engineers has been a huge help to making the software work for us. Pros The integration process was hard for our company and took multiple managers to implement. But the Kechie team has been a huge help to answering our questions. Cons The BOMs were not flexible and took a process to tailor the program to our company's needs. Review Source SM Sepideh M. Vice President Electrical/Electronic Manufacturing Used the software for: 2+ years ### " Kechie software" June 15, 2023 5.0 We are very happy with this software. It is user-friendly, direct and easy to use for anyone even if they are not tech savvy. This program allows us to pack & ship and to keep inventory. It is a relief that we can use the scanner with this program since we use barcode to track our inventories. You can track your business daily activities with a click of a button. Highly recommended. Pros User Friendly, Intuitive, there is no payroll option but this software has upload option, wish they had a payroll option too. Cons It would have been good if they had a payroll option. Review Source RH Ryan H. Marketing Manager Retail Used the software for: 1-2 years ### "Sales/Marketing Focused " May 15, 2024 5.0 Pros We've been using Kechie's Sales and CRM module for a while, which has significantly improved our deal closures and partner activations. Having access to comprehensive information, including conversations, contracts, and historical data, has proven invaluable. The system is user-friendly, accommodating even our less tech-savvy team members. The ease of use and a noticeable increase in sales revenue confirm that investing in this system is entirely worthwhile. Cons We encountered some problems during the initial implementation, but the customer service team was responsive and quickly helped us resolve the issues. Review Source JN Julio N. Warehouse and Procurement Manager Individual & Family Services Used the software for: Less than 6 months ### "Kechie Review" August 8, 2024 5.0 Overall the experience has been good. I have been able to navigate the system and issues have been addressed quickly, clearly and with good communication. Pros Very straight forward system that is similar to other inventory systems and allows users familiar with digital inventory systems to adapt quickly. Cons It is somewhat difficult to distinguish when you are viewing a different sub-menu within a module. For non-tech savvy users, it is not easy to navigate each sub-menu as there is no clear indication that there are different "view" and "activity" items in each sub menu. I would also recommend adding a "Favorites" option to allow users to save their most frequently used modules and access them quickly. Review Source DP Daniel P. Account Owner Marketing and Advertising Used the software for: Less than 6 months ### "Kechie ERP is a fantastic cloud-based solution for any business!" May 9, 2024 5.0 Pros \- Working with Kechie has been excellent, offering tailored solutions for our expanding business and user-friendly software accessibility. - The standout quality of Kechie is its seamless integration with our operational framework, ensuring continuity in our business processes. I strongly endorse Kechie for any enterprise in search of an intuitive MRP/ERP system. -Kechie delivers substantial cost savings alongside the ability to fulfill our company's requirements effectively. The customer service provided by Kechie is exceptional at every level of interaction. Cons I haven't come across any areas that I dislike in the software. Review Source DF Doug F. Publisher Market Research Used the software for: 6-12 months ### "Kechie is Ideal for Busy Folks Who Don't Have a Lot of Time to Learn Complicated ERP Systems" August 5, 2018 5.0 I wanted to get away from managing my business with multiple Excel spreadsheets. I was concerned that if my computer crashed I would lose all the data to run my business. Since Kechie is based in the cloud, activities like software backups are done for me so I don't have to worry about losing my data in some catastrophe. Pros The interface is very intuitive and I can generally figure out how to do the required functions without looking at the instructions. It also includes all the modules that I need in one package, so I don't need to use multiple software programs and interface them together. Cons The software does not yet support multi-language and multi-currency. These functions are still in development. Review Source AG Andre G. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great value, great service!" June 10, 2024 5.0 Pros We love how thorough it is - it's got many bells and whistles. And the helpful staff was very clutch in getting us set-up. Cons It took a little longer to get set-up on our end and at times felt like there were too many bells and whistles. Review Source HR Hooman R. Software Product Manager Management Consulting Used the software for: 1-2 years ### "Software Product Manager" August 1, 2018 5.0 Pros Easy to use - Cloud based - Configurable - Built based on market's needs - Great Usability - Modular Cons I don't see any cons at this moment. Kechie has all the necessary modules that can meet customer's needs. Review Source Jennifer A. Executive Marketing and Advertising Used the software for: 6-12 months ### "Kechie helps us keep our growing digital agency organized" September 9, 2026 5.0 We use Kechie ERP to help manage the business side with their CRM and managing customer contracts and all communications. Once we are ready to invoice, being that Kechie in one system- it’s very easy- it also has revenue recognition for our service contract, and handles all our accounting. One of the biggest benefits is having greater visibility into our financial and operational information. Instead of relying on disconnected tools and spreadsheets, Kechie gives us a centralized place to manage important business information, customers, sales, expenses, and accounting-related activities. Overall, Kechie has helped us bring more structure and organization to the business. I would recommend Kechie to other growing businesses that are looking for an ERP solution to centralize their business operations, improve visibility, and create a more organized foundation for growth. Pros What I like most about Kechie is having a centralized system to manage our business operations. We needed visibility into different areas of the business without having to constantly switch between multiple systems. Kechie helps us organize customer and business information, manage financial activities, track sales and expenses, and keep our operations more organized. The centralized approach is especially valuable for a service-based business like ours because it gives me a better overall view of how the business is performing. Cons It might seem overwhelming at first- but our implementation and training team were very patient and great to work with. Review Source RS Robbie S. Operations Manager Apparel & Fashion Used the software for: 2+ years ### "Puts the MY in MyOfficeApps" July 16, 2026 5.0 Overall, our experience with Kechie has been excellent. From the initial search process, they distinguished themselves by being willing to build custom solutions rather than forcing us into a rigid, one-size-fits-all system. This is a rare quality among ERP providers. As we've continued to grow, that same customization-first approach has continued to pay off, with their team consistently finding ways to bring our ideas to life and support our expansion. Integrations with our eCommerce tools have been smooth, pricing has been reasonable given the level of support we receive, and while the interface took a little time to get used to, it's become second nature to our team. Occasional slowdowns during heavy report-pulling periods are minor in the grand scheme, especially since support is quick to address any issues. All in all, Kechie has felt less like a software vendor and more like a genuine growth partner. Pros What stood out most during our search was Kechie's willingness to go beyond a standard implementation. We run a fairly unique business program that required electrical tracking capabilities most "out of the box" ERP systems simply don't offer. Kechie was the only provider that not only had a path to support this, but took it a step further and built a fully custom program tailored to our specific workflow; this level of customization has been a genuine game changer for us compared to other systems we evaluated. Integrations have also been smooth, with solid compatibility across many of the popular eCommerce tools we rely on, which cut down significantly on manual data entry and syncing headaches. On pricing, the value has been more than reasonable, especially factoring in the level of support the team provides. It does not feel like we're paying for software alone, but for a genuine implementation partner. The interface does take a bit of time to get comfortable with initially, but once our team got past that learning curve, it became very straightforward to navigate day-to-day. Cons The only real drawback we've encountered is occasional slowdowns when multiple partners are pulling reports at the same time. It can temporarily impact performance during those peak moments. That said, most hiccups are infrequent, and Kechie's support team is usually quick to jump in and resolve any issues that come up. Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Kechie They came to us with a solution after initial interviews with ERP suppliers on a solution to our needs rather than having to use what is available out of the box Switched from [Aptean Fashion & Apparel](https://www.capterra.com/p/214811/Exenta/) Cost, ease of use, faster and more reliable Review Source BD Brian D. Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Kechie Delivers!!!!!" March 12, 2026 5.0 GREAT!!!! When looking at new ERP software, we reviewed six or seven different software packages. Kechie was the one that gave us everything we were looking for. And, our decision turned out to be a great one. I would highly recommend Kechie to anyone looking for a new ERP system!! Pros There were two things that make Kechie great. First, is the ease of use. All of the various modules...production, purchasing, inventory, etc...navigate pretty much the same way. Learn one, and you can learn them all. This made it real easy to learn the software during the transition to Kechie, and it made it easy to teach the various members of my team that would also be using the new software. Second, is the fantastic customer support!!! Every time we have issues (which was very rarely), the Kechie support team is all over it and takes great care of us!! Even if we we're trying to do something outside of the scope of the software, they are very helpful in finding ways to make Kechie do what we needed. GREAT CUSTOMER SUPPORT!!! Cons Sitting here writing this, I realize that there really isn't anything that stands out in my mind as a problem with Kechie. Review Source TR Terrance R. ISSM Defense & Space Used the software for: 2+ years ### "Reliable ERP with great support" January 30, 2026 5.0 Our overall experience with Kechie was very positive. The software served our ERP needs well, and the team at MOA provided excellent support throughout our partnership. We would recommend Kechie to others looking for a reliable ERP solution. Pros Kechie performed reliably with minimal issues throughout our time using it. The software offered solid features and good value for managing our ERP needs. When we did encounter any problems, the MOA support team was very responsive and resolved things quickly. The overall level of service and partnership was excellent. Cons There was very little to dislike about Kechie. The occasional minor issues we encountered were handled promptly by the support team, so nothing stood out as a significant drawback during our time using the software. Review Source BA Brenda A. Executive Consumer Goods Used the software for: 6-12 months ### "Best Inventory Tracker" July 27, 2026 5.0 Implementation was fast, and the implementation team made it simple for our team to get up and running quickly. Pros Easy to customize and configure for our inventory and best value for money. The support is extremely responsive. Cons There is honestly nothing we don't like about Kechie. It is working great to manage our inventory and gave us more visibility. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) ease of use and needed better visibility of my inventory. Review Source Terry L. Community Engagement Manager, In-Kind Donations Non-Profit Organization Management Used the software for: 6-12 months ### "Ketchie: Better than expected!" July 8, 2026 5.0 It has taken our internal operations to a new level. It has streamlined efficiency across the board when it comes to Inventory Management. Pros The Item Master has been incredibly helpful when it comes to tracking physical inventory, both nettable and non-nettable, without actually having to visiting the warehouse every day. Cons It was not immediately clear what value some of the supplementary features held at first glance, however, the MOA team was really great when it came to training my team and teaching us how to utilize these features. Review Source JC Joseph C. Warehouse Lead and Quality Assurance Manager Logistics and Supply Chain Used the software for: 2+ years ### "Kechie Feedback" January 12, 2026 5.0 I would give it an 8 or 9 out of 10. It functioned well for our needs and after a few uses became easy to track and work with. Pros The customer service team for trouble tickets and trouble shooting was responsive and helpful. Particularly \[sensitive content hidden\]. Cons Customizability for user errors. Some mistakes may be made and couldn't be altered. Records are locked for security reasons which is great but adding a feature that maybe requires records being changed/updated to be approved by a secondary (admin) user. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.