# DoseSpot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DoseSpot the right e-Prescribing solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163486/DoseSpot-Plus/reviews --- DoseSpot 3.8 (26) [View alternatives](https://www.capterra.com/p/163486/DoseSpot-Plus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 14th, 2026 # Reviews of DoseSpot Ease of use 3.7 Customer Service 3.7 ## Pros and Cons in Reviews AV Abhishek V Senior Specialist II - L1 SupportInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “The integration of DoseSpot with our native CRM was seamless, and they provided us with several Admin level tools to carefully and easily manage our ever growing provider user base.“ September 13, 2023 W Lawrence D ProviderMental Health Care, Self-employedUsed the software for: 6-12 months. “It has cost me a great deal of money in the extra time it takes to write prescriptions.“ January 13, 2024 YK Yev K CTOHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “We were able to go live within 3 months from start to finish given DoseSpot Jumpstart Integration.“ September 27, 2023 W Lawrence D ProviderMental Health Care, Self-employedUsed the software for: 6-12 months. “The lack of customer service responsiveness. “ January 13, 2024 AV Abhishek V Senior Specialist II - L1 SupportInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Moreover, in the event of any issues, it was extremely easy to reach out to their Support Team and the turn-around time with respect to any issues is usually within that day itself to a maximum of two days.“ September 13, 2023 DD Deepak D MDMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “Very poor customer service and billing was horrible.“ August 29, 2023 FJ Flo J Software Support SpecialistComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “I love how DoseSpot integrates so seamlessly with our software, it adds the prescription right to the patient chart, so the client's don't have to enter it in twice.“ April 25, 2023 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Marilyn S. Founder Computer Software Used the software for: 2+ years ### "Thrilled to partner with DoseSpot! " June 5, 2023 5.0 Outstanding. The DoseSpot team helped us achieve our goal of seamlessly incorporating an electronic prescription writing feature into our specialty telehealth, mobile phone-based teledentistry product. Throughout the process and beyond, the DoseSpot team members have not only been highly knowledgable and attentive to our technical needs, they have created a collaborative working relationship with our team, making both the ideation process and the continued work relationship thereafter exceptional. Pros Our goal was to provide our clients a seamless experience for virtual care, including the ability to e-prescribe directly from their mobile phone. We required this to be handled within our product application. Our product was the first to place DoseSpot's e-prescribe solution into a teledentistry mobile application. At the time it was an undertaking, because DoseSpot was not in mobile phone format. Understanding what we wanted to achieve, the DoseSpot team was outstanding from day one. Our teams were able to work together to create a fantastic solution that is seamless and easy to use. Cons DoseSpot is easy to use. There are only a few questions we receive about the prescription writing process, of which the main question is whether once a prescription is written, must the provider inactivate a prescription after a set period of time or will it expire on its own. Alternatives considered [ScriptSure](https://www.capterra.com/p/52615/ScriptSure/)[Tebra](https://www.capterra.com/p/129169/Tebra/) Reason for choosing DoseSpot DoseSpot's pharmacy relationships are second to none. DoseSpot product is easy to use and the team is great to work with, giving us timely personalized care whenever needed. Review Source AV Abhishek V. Senior Specialist II - L1 Support Information Technology and Services Used the software for: 1-2 years ### "DoseSpot E-Prescriptions - Pharmacy at your fingertips" September 13, 2023 4.0 With the help of DoseSpot, all the dental providers enrolled in our system are able to prescribe their patients on time and with ease. Pros The integration of DoseSpot with our native CRM was seamless, and they provided us with several Admin level tools to carefully and easily manage our ever growing provider user base. Moreover, in the event of any issues, it was extremely easy to reach out to their Support Team and the turn-around time with respect to any issues is usually within that day itself to a maximum of two days. Cons The implementation of newer features is very slow and most requests to take up new features is not taken up with much enthusiasm. This does not impact the day to day functioning of the software in any way though. Alternatives considered [iCore Integration Suite](https://www.capterra.com/p/189328/iCore-Integration-Suite/) Reason for choosing DoseSpot Seamless integration and better customer service. Review Source KT Kishore T. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Worst Customer Service" November 12, 2024 2.0 Not so good so far. When you are an eRX solution provider, your support needs to be top notch. Pros Onboarding is good as long as you don't run into issues Cons Customer support when an issue arises. They go into hiding mode. Review Source JR Jenni R. Sr. Program Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Knowledgeable Account Representatives" April 26, 2023 4.0 Great partnership, one of the top vendors I work with. Pros Communication. We've worked with DoseSpot over the years, and I can say one of the areas they've grown the most is in communication. Updates, System downtime or lag, meetings with tech or support. The good and the bad as as a user/admin you want details asap appreciate how they've excelled in this area and willing to be a true partner. Cons I know it's inevitable with tech, but the down time although more rare and short these days can be crippling with state regulations we really rely on the DoseSpot services for our patient care. Reason for choosing DoseSpot The UI/UX and API integration . The best way for my team to help our doctors and staff to give the highest degree of patient care is making their tasks in the systems they use ( like prescribing )as simple and efficient as possible so they can spend more time with patients. The flow and features within DoseSpot UI make it easy to follow with minimal training. And the API integration allows us to take feedback from our doctors and create features ourselves to allow progress in the areas we need them. Review Source FJ Flo J. Software Support Specialist Computer Software Used the software for: 2+ years ### "DoseSpot " April 25, 2023 5.0 Since the eprescribe has been mandated in California DoseSpot made it easy to pick because of ease of use. Pros I love how DoseSpot integrates so seamlessly with our software, it adds the prescription right to the patient chart, so the client's don't have to enter it in twice. Cons I don't think I dislike anything about DoseSpot. One client was working with another practice management software that offers push notifications, but that is going to be available for our software as well. Review Source DB Donetta B. Insurance Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "From bad to worse" July 2, 2024 1.0 Pros Not much. We got signed up fast. It worked for 2 months. Cons It took 3 weeks to get our doctors two factor identification set up and to get a text. Once set up it worked mostly for 2 months before it disconnected and now we have no prescriptions again for a week and still cant get a hold of them. They are almost impossible to get a hold of. You have to enter all patients for each provider and clinic. Do NOT waste your time. Reason for choosing DoseSpot Because it was recommended by Eaglesoft. Switched from [dls | change control](https://www.capterra.com/p/10003304/Change-Management/) The big Change healthcare debacle. It was bad. Review Source VR Verified Reviewer Provider Mental Health Care Used the software for: 6-12 months ### "Avoid this product" January 13, 2024 3.0 It has cost me a great deal of money in the extra time it takes to write prescriptions. Pros It has the potential to be an excellent service but it falls short in very time sensitive issues. Cons The lack of customer service responsiveness. The inability to renew a prescription with a different dose.. The constant server error messages and lag. Switched from [Rcopia](https://www.capterra.com/p/234254/Rcopia/)[Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[ClinicTracker](https://www.capterra.com/p/130373/ClinicTracker-Connect/) Change of practices. It was not my choice. Review Source AK Andrew K. Psychiatrist Hospital & Health Care Used the software for: 2+ years ### "Gets the Job Done, Needs Improvement" August 29, 2023 3.0 Gets the job done, as I need to e-prescribe daily. When prescribing in an integrated fashion with our proprietary EMR. But, in between visits, if logging in directly to DoseSpot itself; again, very clunky and things as basic as finding a patient is challenging. Pros Ease of renewing prescriptions is simple, a few clicks. Saves a lot of time for patients on maintenance meds. Cons Something as basic as searching names is an arduous task. When you type an exact first and last name, you can't find a patient. You have to type either or and then scroll endlessly; imagine having someone named John Smith and how many results you get, and have to scroll through. It's mind boggling how a basic name search doesn't function appropriately. Also the mobile App needs to become a functioning, stand alone mobile app; given how doctors are basically on call 24/7 and need to not be tethered to a laptop/desktop. Having it basically mirror a website in non-mobile friendly/responsive fashion is clunky. Review Source MM Martin M. ceo Health, Wellness and Fitness Used the software for: 2+ years ### "dosespot review after using it for 5 years" September 22, 2023 5.0 Overall we are satisfied. Pros Dosespot was relatively easy to integrate with our EHR and the support for integration was good. Its generally a use friendly interface and we like that its is customized for pediatrics as well as for adults.Medication and pharmacy search is good. EPCS is integrated. THe admin console is relatively easy to use. Cons Unfortunately for controlled substances it is not linked to ISTOP in NY state and this is one of the limitations. We still have to go another website to verify prior controlled substances data on the patient. Reason for choosing DoseSpot cost and ability to integrate with our EHR. Review Source Rick V. Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "Too Many Systems, Too Complex.. needs integration" April 9, 2020 3.0 Pros It allows you to use electronic prescriptions Cons Dosespot needs some serious work on integration. You use one system for one thing, then another system for the next. Their help desk ticketing system is another system you have to register for. These systems should be integrated into one platform. Training my teams on all these disparate systems takes too much time and you're constantly getting questions from the front lines. Review Source CV Chris V. HR Generalist Medical Practice Used the software for: 2+ years ### "Awesome program to get everything in line " September 8, 2023 4.0 Very good, no major issues Pros All are pros that are offered to everyone Cons Validation checking could be a little better Review Source AU Amanda U. Dentist Medical Practice Used the software for: 6-12 months ### "One year experience using dosespot" August 29, 2023 4.0 Overall decent, but if there’s a issue where you cant access dosespot it is very difficult to get it fixed right away. I had a issue with one patients dosespot in error a week ago and still havent gotten it resolved. In my 2 day attempt to get it fixed it was a hassle I just ended up calling the pharmacy. Thankfully it wasnt a schedule II or III otherwise the patient would be almost out of luck. Pros Electronic e prescriptions cant beat the convenience of that and can send it before a procedure that way its likely ready for pickup after the patient is done. Cons I need critical medical warnings or cautions to pop up more consistently. Contraindications should be linked to the current patient’s prescriptions. Review Source JS Justin S. Senior Software Engineer Health, Wellness and Fitness Used the software for: 1-2 years ### "Very happy so far" February 26, 2024 4.0 Overall, we've been really happy outside of some latency issues. We have a solid sales engineer and an account manager that support us. Pros \* Jumpstart is easy to integrate \* The certification process was simple and straightforward \* Overall, good customer support from sales, integration to on-going support Cons \* Several times a day, DoseSpot's API can be slow and/or time out, which triggers our DataDog alerts and affects the quality of our service \* Sometimes, the prescribing errors messages are not clear in the i-frame and cause some confusion for our providers. Review Source MJ Mel J. Support and Ops manager Health, Wellness and Fitness Used the software for: 2+ years ### "Daily DoseSpot user" September 27, 2023 4.0 Overall, I like DoseSpot, and the support team is VERY helpful. Pros DoseSpot is easy to use and easy to teach a new doctor to use. It is 99.9% reliable. Cons Sometimes, DoseSpot goes down for a few minutes. Super rare! Review Source SR Suramya R. Team Lead - Support Hospital & Health Care Used the software for: 6-12 months ### "DoseSpot is great !!!!!!!!!!" September 27, 2023 4.0 Overall I would rate DoseSpot to be on top scale as their support is something to be spoken about !! Pros I really liked your Support portal where we can submit tickets . The cases resolved really quick that showed an awesome team effort.The ease of creating such tickets are also worth mentioningAnd I also liked the dedication where in the members from DoseSpot reached out to the Doctors / practices directly in case of criticalities or clarifications.The admin portal is also one important interface where as a CareStack employee I had to work a lot ,creating users / adding locations and TFA etc. Cons The admin portal at times I felt like was a bit rigid (having trouble finding /loading options/ locking itself and so on)As a CareStack employee I would always wanted to assist doctors via chat/call regarding their concerns so if that is a concern regarding DS, sometimes I will have trouble understanding their status on TFA.Another problem would be when they have two/ more accounts when they switch practice. Such cases are always proceeded by a ticket but it would be sometimes on a very later point we get to know the reason that there are multiple accounts , if an alert mentioning this is shown it would be great. Review Source JH Justin H. AVP of Program Management Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to Integrate and Use" September 5, 2023 5.0 Our EPCS program is critical to deliver an end-to-end solution for our customers and DoseSpot has helped us achieve that. Pros The UI is super simple and updated compared to other planforms most providers are used to using. Cons There could be some room for improvement in the ability for admins to manage the notifications within the DoseSpot system instead of having to integrate that into the end user platform. Alternatives considered [RXNT](https://www.capterra.com/p/110018/rxnt/) Reason for choosing DoseSpot Better overall experience and capabilities. Switched from [MDToolbox-Rx](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/) Better UI and more integration points Review Source YK Yev K. CTO Hospital & Health Care Used the software for: 1-2 years ### "Fast Integration" September 27, 2023 5.0 Pros DoseSpot allowed us to add an ePrescribe feature very quickly to support stringent California requirements. We were able to go live within 3 months from start to finish given DoseSpot Jumpstart Integration. Thank you ! Cons DoseSpot user experience can be much much better. Review Source MF Mark F. Chief Medical Officer Hospital & Health Care Used the software for: 2+ years ### "They are NOT really interested in constructive criticism" September 23, 2023 3.0 Cons They are NOT really interested in constructive criticism Reason for choosing DoseSpot ignorance Review Source DA David A. CTO Health, Wellness and Fitness Used the software for: 6-12 months ### "Good service" October 6, 2023 5.0 Good Pros Nice support with out account manager and the tech team Cons ID Verification process should be simpler for integrations Review Source BJ Bhanu J. Staff Software Engineer Health, Wellness and Fitness Used the software for: 1-2 years ### "Dosespot Dev/Admin Review" August 29, 2023 3.0 Pros \- Ability to ePrescribe- Ability to fetch Pharmacies- Ability to access Drug Catalog Cons \- Downtimes are very disruptive whenever they happen as it blocks the providers from prescribing medications Review Source JC Jeff C. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Very easy to use E Prescriber" September 5, 2023 5.0 Pros I find the ease of use to be Dosespot's main selling point. They offer the jumpstart package which got me off the ground and then more integrated solutions that I will use down the road. Stellar customer service and support! Cons I think the biggest area for growth is with powering support solutions like a live chat function. Review Source GC Geraldine C. Senior Support Expert and Trainer Information Technology and Services Used the software for: 2+ years ### "DoseSpot Review" September 13, 2023 5.0 Awesome Pros DoseSpot Support is awesome -- communicative, quick to respond. Cons The search features for medications and pharmacy -- you have to be vague in order to see results. Review Source JP John P. Practice MEdical director Medical Practice Used the software for: 1-2 years ### "Clunky with poor integration with company EMR" February 7, 2020 1.0 Clunky with upgrade making prescribing EVEN WORSE. Pros Font is readable. Big buttons to push . Cons \-Not physician friendly; med list not easily seen on a ingle screen; must click to new window to see rest of medication list; this has led to missing additional active medications in patients with long med list -Too many superfluous "bells and whitles" like complicated graphics to show something is beoing processed; this is needless distraction -Ordering medications requires TOO MANY CLICKS Review Source AS Anand S. CSA Health, Wellness and Fitness Used the software for: 1-2 years ### "DoseSpot Review" September 15, 2023 5.0 I'm satisfied with the support and the response of the team members Pros First of all, I would like the Manager of DoseSpot and the Account managers.They are good in product knowledge and help us in all situations. Their assistance is marvelous. Cons Other than Manager and Account Manager, the Staff under the Level 1 supports are not providing proper responses for the Tickets raised. They want to be prepared to respond at the fastest. Because of their delay I have to write the account manager each and every time Review Source DD Deepak D. MD Medical Practice Used the software for: 1-2 years ### "Review" August 29, 2023 3.0 Average to low Pros able to see all previous medications sent to the pharmacies Cons Very hard to integrate in our app. Very poor customer service and billing was horrible. Reason for choosing DoseSpot Had used during my hospice days and at that time it was fairly good Review Source Similar Products Featured ## Related categories [e-Prescribing](https://www.capterra.com/eprescribing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.