# Barilliance Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Barilliance Software - reviews, pricing plans, popular comparisons to other Personalization products and more.

Source: https://www.capterra.com/p/163490/Barilliance/alternatives

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# 

 Barilliance Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Barilliance

## What is Barilliance?

eCommerce personalization suite that includes AI driven product recommendations, real time website personalization, 360 customer views, and advanced remarketing and triggered email campaigns.

## What is Barilliance used for?

[Personalization](https://www.capterra.com/personalization-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Per Feature, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Barilliance

4.6 (18)

VS.

[4.6 (16)](https://www.capterra.com/p/163491/Pesonyze/reviews/)

Starting Price

$250

Per Feature, Per Month

Starting Price

$225

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (18)

Ease Of Use

4.3 (202)

Value For Money

4.7 (17)

Value For Money

4.5 (195)

Customer Service

4.9 (17)

Customer Service

4.5 (192)

## Barilliance alternatives

Highest Rated

[5.0 (20)](https://www.capterra.com/p/231981/Quizell/reviews/)

Starting price

$15.00

Per User, Per Month

[4.8 (1,366)](https://www.capterra.com/p/168452/GMass/reviews/)

Starting price

$25.00

Per User, Per Month

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)

[4.9 (202)](https://www.capterra.com/p/142037/NiceJob/reviews/)

Starting price

$75.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/142037/NiceJob/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Abandoned Cart Saver

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Account Based Marketing

Provide personalized marketing content

API

Application programming interface that allows for integration with other systems/databases

Behavioral Targeting

Display advertising and marketing messages to users based on their browsing history and preferences

Recommendations

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Barilliance 7 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Provide personalized marketing content

Application programming interface that allows for integration with other systems/databases

Display advertising and marketing messages to users based on their browsing history and preferences

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Customize website features

Get Advice

We can help you find the software with the features you need.

Features

4.4 (18)

4.4

Based on 18 reviews

## Pricing

Value for money

4.7 (17)

Basic

$250.00

Per Feature,Per Month

Value for money

4.7 (17)

4.7

Based on 17 reviews

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## Support, customer service and training options

Customer Service

4.9 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (17)

4.9

Based on 17 reviews

## User reviews

Overall rating

4.6

Based on 18 reviews

Filter by rating

5(11)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Momen S.

data analyst

Computer Software

### "Barilliance review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 28, 2022

Pros

Barilliance has really great features and can be customized just to your business needs.

Cons

It really costs a lot per month, also you need some time to understand all the functions and their usage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VM

Viralkumar M.

Digital Trading Manager

Retail

### "Absolutely Fantastic Software! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2019

Barilliance is helping us with cart abandonment, product recommendations, live messages and onsite personalisation. After implementing Barilliance on our website, we are seeing big jump on conversion rate and user engagement with our website. Some of the early reports suggests that it's contributing to nearly 20% of our online revenue.

Pros

Barillaince offers great suite of functionalities

Cons

There isn't much that you can dislike about it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Luke S.

Senior Ecommerce Manager

Cosmetics

### "Agile, and with tonnes of features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2019

We've used Barilliance technology for Abandon Cart campaigns and also via a partner for Live! social messaging on product pages, and any problems/questions have been answered quickly.

Pros

Barilliance enables users to customise their website experiences easily themselves if they need to. But even if you have less experience with HTML/CSS, then their support are great at helping reaching your desired outcome, or can help you with something bespoke.

Cons

Nothing specifically about Barilliance. It took me a while to get used to creating/editing campaigns but I would say that this is exactly the same for any new SaaS product that any marketer begins using.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EB

Eliel B.

Conversion Rate Optimization Specialist

Telecommunications

### "Great way to start customizing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2019

Pros

Barilliance gives you the chance to customize according to your own preferences, the possibilities are endless and depend on your own creativity. Of course Barilliance team will give their best practices so you can see your conversion increase from day one.

Cons

The UI from the administrator and also the widgets could be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FC

Francisco C.

Online Sales

Telecommunications

### "Basic use of Barilliance"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 11, 2019

It has many options for use, but because of our type of website we barely use 20%

Pros

The immediacy in the application of the rules

Cons

The available rules do not always adapt to the type of business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Constantino G.

CEO

Consumer Goods

### "ok"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2019

ok

Pros

Really useful for online sales. You may implement

Cons

Some times dificult to use due to technicals

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Raul d.

International Ecommerce

Apparel & Fashion

### "Nice software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 11, 2019

I think that Barilliance help us making bigger our business.

Pros

We can create a huge range of things in order to connect with your customer.

Cons

User interface is not good enough but I think they are working on it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HJ

Haley J.

ecommerce marketing manager

Retail

### "barilliance feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2019

I have had great customer service experience (\[SENSITIVE CONTENT HIDDEN\] has been excellent) the tool has been very easy to use and I am very impressed with how quickly my problems have been resolved / questions answered.

Pros

I like that it's very easy to use, you can copy rules across multiple sites (a real time saver) you can review before putting it live and the customer support team are extremely friendly and quick to come back to any questions you may have

Cons

nothing really so far to comment on, I have been very happy with everything so far as a new user of this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rod S.

Website Manager

Retail

### "It just works!"

4.0

Overall Rating

4.0

4.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2019

Pros

\- Great support - The platform just works, never had any issues!

Cons

\- User experience - Missing features - website search and smart categories

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sahil G.

Digital Trading Manager (Conversion-Rate Optimisation & Search)

Retail

### "A great product with a great team behind it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2019

Pros

The software has full capabilities, we are free to dream up ideas and with the support of the Barilliance team we've always found an appropriate way to complete it. They add capabilities to our core team that would require at least 1 dedicated staff member completing ad-hoc tasks. So to conclude what I like about most about this product is that it is agile and fully capable. The recommendations engine itself has also always shown us revenue and results.

Cons

Nothing has come up so far, as we have the support of the Barilliance team I can't recall anything I don't like about the software. To get the most out of this software ensure that it has the right access to your codebase and work with the Barilliance team to ensure that it is the optimal setup. You'll get a lot more out of it due to their widgets loading faster and getting more valuable impressions in the user journey.

Switched from

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Using out of the box solutions in an e-commerce platform require heavy development which are both costly, time consuming and most importantly missing an AI algorithmic approach to recommendations. There's no comparison between an out of the box solution and Barilliance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163490/Barilliance/reviews/)

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