# Nimbata Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Nimbata Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more. Source: https://www.capterra.com/p/163493/Nimbata --- # Nimbata Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Nimbata ## What is Nimbata? Nimbata helps you see what other marketing and data tools often miss, empowering you to boost campaign results, lower acquisition costs, and manage budgets more effectively. Designed for marketing teams, enterprises, franchises, multi-location businesses, and performance agencies, Nimbata links leads and revenue directly to your marketing efforts using precise call-tracking and lead management tools. It’s the only call-tracking platform that charges per answered call, not per minute, making it cost-effective and easy to scale. With Nimbata, you can: Capture leads via local, toll-free, or vanity numbers in over 4,300 cities and 70+ countries. Access accurate, first-party call and web form conversion data through Nimbata’s tracking script. Attribute call conversions down to the session level (source, campaign, keyword) using dynamic number insertion. Handle calls effectively with features like recordings, greetings, whispers, surveys, and spam filters. ## What is Nimbata used for? [Call Tracking](https://www.capterra.com/call-tracking-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $39 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nimbata?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.nimbata.com/&name=Nimbata) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nimbata 4.7 (27) VS. [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting Price $39 Usage Based, Per Month Starting Price $79 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (27) Ease Of Use 4.5 (158) Value For Money 4.8 (26) Value For Money 4.5 (143) Customer Service 4.7 (27) Customer Service 4.6 (147) ## Nimbata alternatives [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (322)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) Highest Rated [Liine](https://www.capterra.com/p/184326/Liine/) [4.9 (161)](https://www.capterra.com/p/184326/Liine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184326/Liine/) [View all alternatives](https://www.capterra.com/p/163493/Nimbata/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Routing 4.4 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Tracking Metrics 4.6 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources Call Recording 4.8 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Conversion Tracking 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Caller ID 4.9 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Keyword Tracking 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Track and monitor a specific set of keywords Nimbata 45 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Distribute/route/connect calls Track and report on call outcomes Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Each call is assigned a score based on predetermined criteria, such as the quality of the call or the likelihood of conversion. Provide agents with a typical response for common call subject matter Highlight specific time marks for annotation and review purposes Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Measure campaign influence through collection of keyword tracking and revenue sources Voice conversion to text Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Import and export data to and from software applications Move files across different systems or networks Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Record the audio of phone conversations for quality assurance purposes Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Automatically record calls at predetermined times Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.7 (27) 4.7 Based on 27 reviews ## Pricing Value for money 4.8 (26) Free Trial Free Version Pro $39.00 Usage Based,Per Month Marketing $89.00 Usage Based,Per Month Agency $149.00 Usage Based,Per Month Value for money 4.8 (26) 4.8 Based on 26 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (27) 4.7 Based on 27 reviews ## User reviews Overall rating 4.7 Based on 27 reviews Filter by rating 5(23) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent RP Remi P. Digital marketing manager Real Estate ### "Great and efficient tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 15, 2024 Great experience, their team is also very friendly and helpful. Pros Tool is very clear and simple to use. Setup is also very easy. It is also quite affordable compared to other tools out there. Cons Can't thing of anything so far, although I didn't test all the features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Eamon C. Director Marketing and Advertising ### "Using Nimbata to improve client reporting - Outstanding support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2024 Extremely positive, great support, quick set up. Pros The support with Nimbata is fantastic, Demitrios got on several calls with out team and was there every step of the way, the dashboard is intuitive and I love the product. Cons Nothing, it does exactly what they say it will do (and more to be honest!) Switched from [CallRail](https://www.capterra.com/p/141829/CallRail/) It's just a better software than callrail, simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Morena Dora P. Imprenditore Utilities ### "Perfetto e consigliato" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 Con Nimbata, la mia azienda ha visto progressi notevoli nel tracciamento chiamate. Un vero game-changer! Pros Ottimo servizio di call tracking! Nimbata è intuitivo e preciso. Ha migliorato la nostra analisi delle chiamate. Consigliato! Cons All'inizio è un po macchinoso da settare ma dopo è tutto perfetto Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kevin G. business owner Marketing and Advertising ### "Good Service Much Better Than the other guys" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 7, 2023 Over all very satisfied. Pros Well, I was with Phone Wagon to get away from Call Rail, but surprise surprise callrail bought them. After call rail couldn't migrate me in on their plans because I was a former customer. After trying to get integration worked out with Call Rail for a month, I wound up leaving and going to nimbata. Customer service was great and they've been good ever since. Cons It's a little clunky to use and not very intuitive. I wish there was a little more work done on the UI/UX Reasons for choosing Nimbata Because they were cheaper and had all the features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dionisis K. Digital Marketing Director Marketing and Advertising ### "A must-have tool for all campaigns! make your Brand, SEO or paid ads deliver more." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2023 Call campaigns are a great opportunity for businesses and with nimbata you can now measure which ads have more impact. Their support team was very helpful when we needed to launch our experimentation for A/B across locations Pros More than just campaign level data, we get ad set level data. Cons Nothing to report. Nimbata is an excellent tool! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Eudes L. Fondateur de RAVAR Marketing and Advertising ### "Un bon produit pour suivre les appels" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 24, 2023 Pros Très bon outil pour faire du suivi d'appels.On peut ajouter des messages au début des appels, et faire des enchainements très pratique. Cons Une chose que j'aurais ajouté c'est la possibilité de protéger les appels des robots et botnets... c'est quelque chose qui n'est pas encore disponible en France mais qui serait très utile. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TU Tino U. Marketing Consultant Marketing and Advertising ### "Great Low-Cost Call Tracker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2023 We have had a great experience so far using Nimbata and it has now become a critical tool in our agency. Pros We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers. Cons There is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform. Switched from [Ringba](https://www.capterra.com/p/176276/Ringba/) Nimbata's per-call cost significantly reduced our call-tracking expenses by 70% in comparison to previous trackers that we have used to manage multiple call-tracking campaigns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User DIrector of Operations Marketing and Advertising ### "Exeptional Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2023 Businesses may boost client engagement and have a better understanding of their marketing strategies with the help of Nimbata Call Tracking. Nimbata Call Tracking is a dependable option for companies trying to improve their marketing and customer experience since it is trusted by top brands all over the world. Businesses may test the product for free and determine for themselves the advantages it can offer but I would recommend for Large enterprises the "Agency" plan. Pros Nimbata Call Tracking provides valuable insights into the campaigns, channels, and keywords that drive customers to pick up the phone and call the business. Cons Nothing important to mention here. Maybe the UX in mobile devices could be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nick K. CEO Furniture ### "The company offers high service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2023 Pros The company offers high service, the staff is always there to help and guide us. The marketing team drew useful conclusions thanks to Nimbada. Cons I would like the price to be more affordable as we use Nimbada in conjunction with other marketing tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Mark V. Director/Founder Marketing and Advertising ### "The worst Experience in 10 years of marketing with an SaaS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 23, 2023 their platform is more complicated than anything else, and their support? It's funny they have the \[SENSITIVE CONTENT\] answering support, which I believe it;s in this just for money, as he was rather full of himself in the chat, and "bla-bla-bla" about how great it was his product that he completely forgot about my issue. What a pitiful experience. Felt extremely cheap form the first time I approached this company. I'd happily go for Twilio, that offers free phone number rentals and has nothing to pay when it comes to sharing stats. NEVER AGAIN! UTTER WASTE OF TIME Pros NONE. As I'd needed to pay for everything aside from the £6 ripoff for two numbers sitting there and tracking less than 5 calls a month. An utter JOKE! Cons You need to pay for every little thing you may need in a call tracking, which is cheap, useless and had wasted my time in a great deal. Furthermore, Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Everything. From platform functionalities, to price, customer service (inexistent) and how overall cheaply the company has their cores based on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163493/Nimbata/reviews/) Popular comparisons [800.com vs Nimbata](https://www.capterra.com/compare/163493-208208/Nimbata-vs-800-com)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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