# Dynamic Yield Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dynamic Yield Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/163494/Dynamic-Yield-eCommerce/reviews

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# 

 Dynamic Yield Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dynamic Yield

## What is Dynamic Yield?

Built for agility, Dynamic Yield allows teams to quickly take experiences from concept to execution, gain operational independence by working with a single platform, influence the entire customer journey through the same unified hub, do more with fewer people – augmented by our team of experts and scalable AI – and see value faster.

## What is Dynamic Yield used for?

[Personalization](https://www.capterra.com/personalization-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35000

Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dynamic Yield

4.0 (6)

VS.

[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Starting Price

$35000

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (6)

Ease Of Use

4.5 (89)

Value For Money

3.0 (4)

Value For Money

4.3 (84)

Customer Service

3.7 (6)

Customer Service

4.3 (85)

## Dynamic Yield alternatives

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Highest Rated

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

[4.4 (10)](https://www.capterra.com/p/148284/BlueConic/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/163494/Dynamic-Yield-eCommerce/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

A/B Testing

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Content Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Reporting/Analytics

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Template Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

Website Personalization

4.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Customize website features

Abandoned Cart Saver

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Dynamic Yield 30 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Provide personalized marketing content

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track visitors'/audience's responses across web pages and other optimized content

Display advertising and marketing messages to users based on their browsing history and preferences

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Manage multiple campaigns in one system

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

View and track pertinent metrics to find patterns and gain insights from data

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track and analyze information regarding website visitors

Customize website features

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.3 (6)

4.3

Based on 6 reviews

## Pricing

Value for money

3.0 (4)

Basic

$35,000

Per Year

Value for money

3.0 (4)

3.0

Based on 4 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Oracle Eloqua Marketing Automation](https://www.capterra.com/p/64036/Oracle-Eloqua/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (6)

3.7

Based on 6 reviews

## User reviews

Overall rating

4.0

Based on 6 reviews

Filter by rating

5(2)

4(2)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LM

Lluc M.

Marketing Technology Team Leader

Entertainment

### "Dynamic Yield"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

March 21, 2024

Pros

The machine learning A/B tests were pretty cool and helpful to not set any bias input.

Cons

It was not a perfect product. It had many issues and customer service was pretty poor when those occurred. Content and templates that would disappear from the listed scope, poor or non-existent implementation for native apps content. Difficult to use and learn...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Charles C.

Web Developer

Business Supplies and Equipment

### "Feature heavy, limited testing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 10, 2023

Pros

Easy to learn and understand.Variables in templates make it easy to reuse and have other users who don't know code easily modify values themselves.

Cons

It feels like there was limited options available to do various tests with our campaigns. That is the main feature I would say that is missing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Joao R.

Software engineer

Information Technology and Services

### "Good A/B Testing And Personalization Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 13, 2023

We are using Dynamic Yield A/B testing and personalization on our site to test new functionalities and features to prove out concepts.

Pros

Powerful recommendation engine.Good customer care experience, we had some issues to use some of their widgets and their teams worked closely with us to solve this problems and manage a solution!

Cons

Poor documentation. We need to rely a lot on costumer service to set up our recommendations and campaigns when we started.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Ciprian P.

Senior PHP Developer

Consumer Services

### "Too complex, too slow, too finicky"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

January 5, 2020

Pros

I have used this app for a long time and, while the reporting the features are great, the rest lacks in finishing touches.

Cons

This software looks like a startup app, with some great potential, but bad implementation, no documentation and astronomical pricing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Luis Daniel R.

Consultor en Tecnologías de Marketing Digital

Marketing and Advertising

### "Complete control of testing and audience optimization"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 2, 2019

Pros

I like that you can build templates in HTML, CSS and Javascript. It's also useful to have a very robust audience manager.

Cons

I don't like that you can't pause an experience, the only option is to archive the experience instead of pausing it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ID

Itay D.

CEO

Retail

### "The Best Product For Personalizing Your Website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2018

We achieved 3X ROI in less than 60 days of deployment.

Pros

We've been using Dynamic Yield for about a year - one person on our team primarily manages the account and it has been a breeze! Dynamic Yield makes it very easy for us to deploy personalization throughout our entire website. We use it to serve highly targeted messages to boost engagement across our website, and it allows us to run A/B tests while we sit back, relax and allow machines to allocate traffic to the best performing variations.

Cons

Some of the features provided in the platform user interface occasionally could be a little easier to understand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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