# Crazy Egg Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Crazy Egg the right Heatmap solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163520/Crazy-Egg/reviews

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Crazy Egg

4.4 (86)

[View alternatives](https://www.capterra.com/p/163520/Crazy-Egg/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Crazy Egg

Ease of use

4.5

Customer Service

4.1

## Pros and Cons in Reviews

Ahmed Samy E

Digital Marketing ConsultantMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“Crazy eggs helped me test the elements of the above fold area in my first website via heatmaps and click maps, Its features were very intuitive and didn't required any technical skills.“

November 13, 2022

MB

Mike B

AB TesterComputer Software, 11 - 50 employeesUsed the software for: 6-12 months.

“They also refuse to provide any refunds when you pay for a year and their product doesn't perform its primary function in any usable way.“

September 24, 2024

RC

Ripon C

IT ExecutiveEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“This is great for optimizing our website and improving conversions.“

May 19, 2023

RC

Ripon C

IT ExecutiveEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Crazy Egg’s reporting capabilities are quite limited.“

May 19, 2023

Luke K. M

FounderOnline Media, Self-employedUsed the software for: I used a free trial.

“Very responsive and helpful customer service.“

February 9, 2025

RC

Ripon C

IT ExecutiveEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Crazy Egg does not support mobile devices.“

May 19, 2023

Rk

Rezaul k

Data Analyst Research, 201 - 500 employeesUsed the software for: 1-2 years.

“Only a select few solutions, including Crazy Egg, offer us such interactive online analytics.“

October 26, 2022

Yonatan W

Team leader sales Computer Software, 11 - 50 employeesUsed the software for: I used a free trial.

“it's lacking some of the bells and whistles that other analytics tools have and can't be as a stand-alone (rather a complementary tool to your analytics)“

May 20, 2022

## Showing most helpful reviews

Showing 1-25 of 86 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Joshua T.  
Digital Marketing Specialist  
Internet  
Used the software for: 1-2 years

### "Crazy Egg nails user experiance"

May 4, 2019

5.0

Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.

Pros

The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.

Cons

There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.

Alternatives considered

[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)

Reason for choosing Crazy Egg

The data and overall layout was more intuitive

Review Source

RC

Ripon C.  
IT Executive  
Education Management  
Used the software for: 6-12 months

### "Easy to use and excellent Data Visualization facilities "

May 19, 2023

5.0

Crazy Egg is one of the most affordable heat mapping tools on the market. It is priced according to the number of page views and the features included with each plan.

Pros

Crazy Egg is incredibly easy to use and does not require any coding skills to set up. It is a simple plugin that can be installed in minutes.One of the main advantages of Crazy Egg is its data visualization capabilities. It’s easy to quickly see which parts of a page are getting the most attention and which are being ignored.Crazy Egg allows me to split test our pages to see which ones are performing better. This is great for optimizing our website and improving conversions.

Cons

While Crazy Egg is great for data visualization and split testing, it does not offer any other features. It is not a comprehensive analytics tool and does not offer any other features such as A/B testing.Crazy Egg’s reporting capabilities are quite limited. It does not offer any way to customize reports or to drill down into the data.Crazy Egg does not support mobile devices. This means that you will not be able to track visitors who are using smartphones or tablets.

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Reason for choosing Crazy Egg

Crazy Egg’s heat maps allow me to quickly see how visitors interact with our page. This gives me a good idea of which parts of the page are working and which need improvement.

Switched from

[FigPii](https://www.capterra.com/p/199975/FigPii/)

pricing

Review Source

Response from Crazy Egg

May 22, 2023

Hello, and thank you for your review and feedback. I apologize for any confusion; your statement has outdated and incorrect information. Crazy Egg is a comprehensive analytics tool that offers several features beyond data visualization and split testing. While Crazy Egg is known for its heatmaps and A/B testing capabilities, it also provides other functionalities for all device types: 1. Heatmaps (Snapshots as we call them): Crazy Egg allows you to create heatmaps that visualize user behavior on your website. These heatmaps show where users click, scroll, and engage most. We offer seven reports, allowing you to look at your data from different perspectives. 2. A/B Testing: Crazy Egg does offer A/B testing functionality, allowing you to compare different versions of your web pages and measure their performance to optimize conversions. We are excited about some new upcoming additions to this already powerful feature. 3. Session Recording (Video Recordings, as we call them): With session recording, Crazy Egg allows you to record and replay individual user sessions, giving you insights into how visitors interact with your website. 4. User Behavior Tracking: Crazy Egg provides tracking features to monitor user behavior, including click tracking, scroll tracking, and mouse movement tracking. Errors Tracking and Traffic Analysis are powerful features in this area. 5. Conversion Funnels: Crazy Egg enables you to set up conversion funnels to track and analyze users' steps on your website leading up to a conversion or specific goal. 6. Surveys and Visitor Feedback. I recommend visiting the Crazy Egg website or contacting customer support for the most up-to-date and accurate information on our features, reporting, and mobile device compatibility.

MB

Mike B.  
AB Tester  
Computer Software  
Used the software for: 6-12 months

### "Not worth your time. "

September 24, 2024

1.0

Easy to use in general, but in the end, due to the fact that the user sees the variations swap right before their eyes, causing disruption and confusion to the end-user, its completely useless. We have been in contact with their support for over 9 months now, and they admit its a problem, but have yet to fix it. They also refuse to provide any refunds when you pay for a year and their product doesn't perform its primary function in any usable way.

Pros

Simple to use in general, but likely only because its lacking so many key features.

Cons

It doesn't work for its primary purpose. When variations are made, the end-user sees the page load as Variation #1, then a second or two later it swaps over to Variation #2. Its extremely confusing and disruptive to the user experience and negates the results of any testing you might perform.

Review Source

Response from Crazy Egg

October 1, 2024

Hello Mike; Thank you for sharing your feedback. I’m sorry to hear that you had a negative experience. We did respond to your concerns back in June 2024, and we’ve also announced updates in the app to enhance performance. I’d like to clarify that the flickers you experienced are a common occurrence with A/B testing platforms. While we aim to minimize disruptions, these flickers can happen for a number of reasons. We just released another enhancement around the flicker, although we have not announced it as we are testing with a small group. If you are interested, let us know.

RK

Rezaul K.  
Data Analyst  
Research  
Used the software for: 1-2 years

### "We are able to enhanced the user experience on our website using it. "

October 26, 2022

5.0

Only a select few solutions, including Crazy Egg, offer us such interactive online analytics. As a data analyst I am satisfied with its service for our firm.

Pros

It continuously assists in adjusting our website to the needs of the users. This aids in accelerating our efforts to grow our business.We can use it to change or remove the website's least-used pages. Consequently, the constraints that prevent our development are removed. Based on what users clicked on the website, it produces heatmaps. I find that having a visual depiction of the user's activities is helpful.It creates a scroll map that measures how far users scroll across pages and when they get disinterested in the information. To track a website's activity, it generates Confetti and Overlay.

Cons

Pricing package may be customized into different plan.Heatmap visualizations may be upgraded. In case of taking snapshots, some feature may be more updated.

Alternatives considered

[FigPii](https://www.capterra.com/p/199975/FigPii/)

Review Source

AM

Andrew M.  
Marketing Technologist  
Computer Software  
Used the software for: 1-2 years

### "Great product but better for the price for a small-mid sized business"

March 17, 2020

4.0

Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

Pros

Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.

Cons

I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.

Alternatives considered

[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)

Reason for choosing Crazy Egg

Initially we picked Crazy Egg as a market leader in this area and the fact it was owned by \[SENSITIVE CONTENT HIDDEN\]. The product delivers on what you would expect. I have since moved on to Lucky Orange and Hotjar as a better fit for my needs.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Premium Heatmapping and A/B Testing"

May 6, 2020

4.0

Pros

Excellent heatmapping and A/B testing. When benchmarked against Hotjar & Optimizely, Crazy Egg won out.

Cons

Hotjar offers a free plan with nearly all the features of the Crazy Egg basic plan for nearly $300/year. Also, it would be nice if Crazy Egg billed monthly, vs annually - as all our revenue and client billings come in month-to-month. We would even pay 10% more for monthly billing, vs annual pre-pay.

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Reason for choosing Crazy Egg

We use Hotjar for our smaller clients on the free plan, but with our medium size clients we use Crazy Egg. Crazy Egg's heatmaps seem to be more accurate than the competition, and their A/B testing tool is excellent. If you have budget for $1,188, go with the Plus plan as the 1,000 recordings per month is very useful, especially when we aggregate the data for our clients.

Review Source

Response from Crazy Egg

May 7, 2020

Hi, Thanks for taking the time to leave a review. Really great to hear that our heatmapping and A/B Testing is able to help out! As for billing, we're flexible and happy to see what we can do to accommodate your needs. Feel free to shoot our customer support team an email. Thank you!

VR

Verified Reviewer  
Founder  
Online Media  
Used the software for: I used a free trial

### "Great Customer Service"

February 9, 2025

5.0

I left my subscription run over and they refunded on request.

Pros

Very responsive and helpful customer service. Everything was cleared up in 3 days.

Cons

"I see you have data that could be very beneficial to you and your company. We wouldn't want you to lose this valuable information." This is what they said before offering a monthly instead of a yearly plan. Let's not pretend that you care about my data and you don't want to just keep me on as a customer. But I get it, it's probably a sales template.

Review Source

Greg D.  
Owner  
  
Used the software for: Less than 6 months

### "Crazy Egg Shows Me What's Hot On My Website!"

February 8, 2018

5.0

I get specific, measurable data about how my audience uses my website on a daily basis. I get recordings of real-time visits from customers. I get excellent split testing functionality with thorough analytics that I can use to tailor my content to my visitors.

Pros

What I like most about Crazy Egg is that it offers me clear information about how people use my sight. It's one thing to design a site based upon how you think people will use it or even how they use others like it. It's another thing all together to know exactly how they use it, so you can constantly improve it. By giving me a heat map of my users' experiences, Crazy Egg makes it possible to see which elements of my site are working and which ones need improvement. At a glance, I can see which buttons get clicked the most, how far the average person scrolls down the page, and the order in which people read my content. That's valuable stuff! Crazy Egg goes a step further, though. It provides recordings of real visits from people, so I can watch as they tour my site. This let's me see the traffic pattern that potential customers are taking around my pages. By looking at how visitors tour my site, I can begin to notice patterns in their behavior and make sure that I'm always delivering what they want where they want it. As if all this wasn't enough, Crazy Egg also offers the ability to A/B Split test my pages. Now, there are lot of applications that will split test things, but I've not found one that does it as reliably and as thoroughly as Crazy Egg. The data it provides makes split testing quick and simple.

Cons

Honestly, there's not much to dislike with Crazy Egg. It's a specialized tool for a specific job which means that it will be one of many such tools in your tech stack. And even though it has affordable price points, it's still one more thing you have to pay for. that's just the way online marketing is moving these days. I use a full automation platform and I still have Crazy Egg, because my platform doesn't do what Crazy Egg does. Maybe one day there will be a platform that does everything, but for now I'll keep using Crazy Egg.

Review Source

Elaine S.  
Web Developer and User Interface Specialist  
Higher Education  
Used the software for: 1-2 years

### "A helpful tool but becoming buggy"

June 21, 2018

4.0

We've learned a lot about how our visitors interact with different pages on our website - they tend to click on every image even if it doesn't appear to link to anything, so we've learned to link more images than we used to. Mobile visitors tend to scroll a ton and just stop a few key places to skim, so we've learned to push that most important content higher up on the page so they don't have to scroll and skim so much.

Pros

CrazyEgg provides all kinds of helpful insights about the particular pages you decide to track. You can see how far users are scrolling down your page - which gets really interesting on mobile, because you can see how they scroll right past certain sections and focus on others, which can help you improve page layout. You can also see where people are clicking - including "non-clickable" elements, like images, so you then know you should link not just text but also an image. There's also a spreadsheet of everywhere people have clicked, so you can view the data however it's most comfortable to you. You can track both publicly accessible pages and password-protected ones; you just have to install a browser extension to capture initial screenshots of protected pages.

Cons

Over the past year I've noticed bugs creeping in. I set up snapshots and they just remain in "pending" status. It's happened so many time I now have to create a calendar reminder to check back in 6-8 hours and make sure my snapshots have all started. Customer support has not been able to determine why this happens or provide any resolution. The other downside is you only get data on the specific pages you track, and they've now added the ability to split out mobile vs. tablet vs. desktop, so if you want to see how visitors on different devices act differently, that will eat up 3 snapshots for every URL. Nice data to have, it's just very limited, so you have to plan out which pages you're going to track and rotate to really make headway on your site.

Review Source

John R.  
IT Manager  
Education Management  
Used the software for: 2+ years

### "Simple heat tracking made site usage easy to analyse"

March 11, 2018

4.0

It was easy to work with non-technical colleagues to understand site engagement and work on practical redesigns. With services like Google Analytics, you're looking at very dry (though useful) data. To discuss websites on a marketing and engagement level, and to assess "your message", it's great to collect real data overtime and instantly share with your colleagues.

Pros

There are a variety of heatmaps that you can you to easily demonstrate website engagement and take away a quick overview of information.

Cons

It's difficult to pin down some dynamic content on pages. Sliders and hidden objects DO appear in the detailed heatmaps and tables of links, but it takes some work to understand what is being clicked on depending on the complexity of the website.

Review Source

AT

Atour T.  
Analyst  
Research  
Used the software for: 1-2 years

### "one of the best tool for A/B testing for our website"

November 2, 2022

5.0

It is very useful for finding the In page analytics .Snapshots can be taken easily also.

Pros

It is very easy to set up and easy to understand this platform. I found that heatmap features is excellent of this platform. A/B testing can be done easily and as a analyst I found this software suitable for our website.It is very much helpful increasing conversion rate for our website.

Cons

session recording may be introduced which will bring this tool in a another dimension.Snapshot taking feature may be upgraded.funnel analysis may be added.

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Switched from

[Howuku](https://www.capterra.com/p/186112/Howuku/)

Allow limited number of team members

Review Source

VR

Verified Reviewer  
CEO & Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best heatmapping tool out there"

April 3, 2019

5.0

We did find it to be the best overall, with easy setup in tag manager and no extremely excessive adverse effects on page or site speed. Great for when you need insights and A/B tests.

Pros

It is extremely effective in getting an understanding of what's working and what's not on individual pages of your website. While Google analytics might be great for a top level view of what content is working and what's not, Crazy Egg is best for getting more granular and seeing what individual elements of page draw attention and which don't.

Cons

It would be better if there were more ways to view attention and heat maps visually. If you could integrate mouse movements to the basic heat map that would be better. Annual pricing only is also a sticking point.

Review Source

Response from Crazy Egg

April 9, 2019

Thanks for your feedback. We just launched a tool to help link attention to engagement and I'd love to talk to you more about what you're looking for and how we can help. I've shared my email address with you and please don't hesitate to reach out. Thanks again for taking the time to share feedback here.

AB

Austin B.  
Manager of Operations  
Automotive  
Used the software for: 1-2 years

### "Great Tool with a Team looking to implement features you want."

October 12, 2020

4.0

Highly recommend, you're probably looking at some other software and I've tried them. Talk to the team, get yourself a demo.

Pros

Generally speaking, being able to manage team members, break down heat mapping and other types of tools are a breeze and rather "flashy" to our customers.

Cons

Account-wide settings and another administrative role are the only things I want to see moving forward. I should be able to set limits for all current and future snapshots in terms of lifetime and number of visits for each snapshot. Another role that allows employees to control multiple snapshots but not be admins would be useful here.

Review Source

VR

Verified Reviewer  
Director Of Digital Media  
Marketing and Advertising  
Used the software for: 1-2 years

### "Incredibly Beneficial for Understanding Your Website's Audiences and Use"

May 6, 2019

5.0

The support is great, the product is highly useful - especially in tandem with other audience analytics you may need clarity on - and the user experience is top notch.

Pros

The insight into the way your users move through and interact with your website is incredible. The software is generally easy to use and, if you're careful about the conclusions you draw from the data you aggregate, can be incredibly powerful. We've used this software to help multiple clients make small but critical changes to their user paths and see fantastic results because of it.

Cons

It can be very easy to take the colorful maps produced out of context and make generalizations about your audience. Definitely use the testing feature in the software and keep in mind the numbers you're working with (i.e. if you're testing 1,000 users on a page, be sure to test another thousand a month later, etc)

Review Source

VR

Verified Reviewer  
Web Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "Great product, has all though it has a lot more potential"

August 22, 2018

4.0

My overall experience with Crazy Egg has been great, they have definitely hit the nail on the head for heat mapping however there is a lot of room for improvement in other areas. I have been using Crazy Egg for almost 3 years and haven't seen a huge amount of improvement. Looking forward to seeing any future changes.

Pros

Simple heat mapping Has the ability to export heat maps Has a feature to add additional users to the project Tracking code doesn't noticeably impact load time Easy to use

Cons

It could be a bit cleaner on the system especially in the heat map pages A WordPress plugin would be nice Live tracking ( ability to track how long they were on the page for before clicking or exiting )

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
  
Used the software for: 2+ years

### "Great way to improve web content "

March 14, 2018

5.0

Being able to utilize the CE heat map and see how our tests match with our analytical results is really fun. Its a great way for us to improve our website and we have been able to make a lot of positive and useful changes to our website based on learning what our customer flow is. It's easy to use and worth it!

Pros

Ever want to know what people are clicking on your site? Crazy egg is a great way to test your site and test different initiatives to see whats working. The heat map is awesome! It's been super helpful teaching us what we need to improve, remove, keep, etc.

Review Source

SB

Sarah B.  
Digital Analytics Manager  
Publishing  
Used the software for: 2+ years

### "Crazyegg Heatmaps are Okay - their Recordings option holds more value"

January 11, 2019

4.0

Pros

+Easy to set up (just dropping a tag on the site or pages you want) +Easy to run heatmaps, scroll maps, confetti maps, and automate the reports (takes 2 minutes) +Easy to filter out internal traffic (set at the Crazyegg account level)

Cons

Heatmaps and scroll maps are only mildly useful for how users interact with your website. Crazyegg's Recordings feature is more useful in viewing how users navigate the site but this is an extra cost. It would be helpful if they offered additional information such as trends. Eg, month-over-month % of traffic clicking X button change.

Review Source

Response from Crazy Egg

January 15, 2019

Hi Sarah! Thanks for this review. We appreciate your feedback on our Recordings (we continue to update that product line). We've also got some exciting things happening on the Snapshots side (heatmaps, scroll maps). Given your POV, I'd love to talk to you and invite you to participate in some early testing we're doing. I've shared my information with you directly in the event you are interested. Looking forward to doing more to meet your needs here.

DO

Danielle O.  
Technical SEO Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great tool to detect UX issues on your site!"

December 15, 2018

4.0

My go-to tool for UX analysis but most of our clients aren't willing to pay.

Pros

Can really drill down to see how users are navigating your website - i.e. tracks scrolls/clicks. This is then really useful data that you can use to improve your website and encourage conversions. You can also get a months free trial which is great.

Cons

Feels a little overpriced i.e. the packages vary massively in terms of tracking number of visitors.

Review Source

Response from Crazy Egg

January 9, 2019

Hi Danielle, Great feedback. We recently updated our pricing with a goal of increasing the value within each package. I'd love your feedback and if we're still missing the mark -- let us know. If you have any other ideas or suggestions, or need any additional assistance, don't hesitate to contact our Success team (help@crazyegg.com). We're always here to listen and learn.

VR

Verified Reviewer  
Marketing Executive  
Retail  
Used the software for: Less than 6 months

### "Good Customer Service and Product"

April 8, 2019

5.0

Good customer service.

Pros

Good functionality - does what it says on the tin.

Cons

The thing I like least about this is the scrollmap but still good.

Review Source

Response from Crazy Egg

April 9, 2019

Thank you for the review and much appreciated. One of the best things we can hear is that we are what we advertised ourselves to be. People have too much to deal with today the least they can expect is the truth and their expectations to be met. I'd love to talk to you about the Scrollmap. As a CE user for 10 years it's by far one of the first things I turn to. If you'd like to email me back I'm happy to share some of how I use it and what you might find valuable too.

CJ

Cody J.  
Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great product and customer support is fantastic"

April 23, 2019

5.0

Pros

\- great features - reasonable pricing - fantastic customer support

Cons

I honestly can't think of any. Since they have the free trial, you can always try it out and cancel if you don't like it within 30 days.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
  
Used the software for: 1-2 years

### "Super tool for heat mapping and user behavior intelligence "

March 26, 2018

5.0

Pros

The data visualizations in their heat mapping are phenomenal and the click information is invaluable for making sound UI decisions.

Cons

The pricing is a bit higher than other available tools out there and some dynamic elements are not tracked properly.

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Great and simple heatmaps"

August 16, 2019

5.0

Pros

Creating heatmaps and scroll maps is really easy and it gives you a ton of information about your user. There is also a session recording feature which can help you check how did your users use your site/product.

Cons

Crazy Egg is really good for heatmaps, but I think their A/B testing option isn't as good as other options on the market.

Review Source

CC

Chris C.  
Marketing Executive  
Financial Services  
Used the software for: Less than 6 months

### "Crazy Easy"

January 14, 2021

4.0

A brilliant set of out-of-the-box features makes Crazy Egg an absolute must-have in your user research arsenal. It's most useful on static pages, and doesn't perform quite as well on pages scattered with dynamic elements.

Pros

Super easy to set up, heatmapping/mouse tracking reports are straightforward to build and understand. The ability to split test pages puts Crazy Egg ahead of most competitors too.

Cons

Page speed tends to be impacted more so when using Crazy Egg over competitors like Hotjar - though the impact is generally small. The free version, as you might expect, is extremely limited.

Review Source

Response from Crazy Egg

April 7, 2021

Hi Chris, Thanks for taking the time to write this review. We have a very aggressive product roadmap and your feedback helps us with prioritization. Thank you.

BB

Babak B.  
CEO  
  
Used the software for: 2+ years

### "The platform allowed us to easily track customer activity on our website "

October 7, 2017

4.0

Pros

\-very easy to setup -setup multiple websites - nice visual heatmaps and clicks allowed us to see what elements on our website were most important

Cons

\-would be good to give some suggestions about what the data actually means and give page optimization suggestions -also sometimes the data seemed to be bit confusing

Review Source

BM

Britney M.  
Web Content Coordinator  
Marketing and Advertising  
Used the software for: 1-2 years

### "No complaints about Crazy Egg"

November 19, 2019

5.0

We are able to show our clients what parts of their website are useful and not, where we should consider changing things, etc.

Pros

I like how you are able to see and download different variations of graphs/images showing web traffic in order to relay to clients.

Cons

Wish you could set an automatic expiration date to end the tracking. And automated time to restart a new tracking. Sometimes we have too many trackings and have to delete some of the old ones.

Review Source

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