# ON!Track Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ON!Track Software - reviews, pricing plans, popular comparisons to other Tool Management products and more.

Source: https://www.capterra.com/p/163550/ON-Track-Asset-Management

---

# 

 ON!Track Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 8, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ON!Track

## What is ON!Track?

Hilti ON!Track provides automated inventory management for the construction industry. Take the hassle out of managing your tools, equipment and other materials. With ON!Track you can track your assets from the warehouse to your vehicles to the jobsite – all in a solution that can be integrated with your own systems. Because more visibility helps save you time and money. Want to know more? Take the next step towards smarter asset and resource management by arranging a productivity analysis. With a consultant perform a discovery and analysis to develop a proposal to help increase your company's profitability. What can you manage? -Tools and equipment -Supplies, consumables and PPE -Safety certifications -Maintenance How does it work? With smarter inventory tracking with versatile tags and gateways, ON!Track combines durable asset tags with inventory gateways to help you automatically track equipment and check inventory remotely from your mobile device or desktop. #ontrack

## What is ON!Track used for?

[Tool Management](https://www.capterra.com/tool-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

Starting price

$1

Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ON!Track

4.4 (54)

VS.

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting Price

$1

Per Month

Starting Price

$45

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (54)

Ease Of Use

4.3 (627)

Value For Money

3.9 (52)

Value For Money

4.3 (513)

Customer Service

4.6 (53)

Customer Service

4.4 (533)

## ON!Track alternatives

Highest Rated

[4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (421)](https://www.capterra.com/p/130563/FMX/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (138)](https://www.capterra.com/p/136727/Reftab/reviews/)

Starting price

$31.25

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (246)](https://www.capterra.com/p/120855/Fleetio/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/163550/ON-Track-Asset-Management/alternatives/)

## FAQs about ON!Track

Overview

### Which roles and teams benefit most from ON!Track?

ON!Track benefits operations, warehouse, logistics, and purchasing teams that need visibility into tools, inventory, and asset movement across jobsites and facilities. Project managers and engineers use it to keep projects supplied and accountable, while executives and office leaders rely on reporting to control costs, standardize processes, and improve resource utilization.

Answer based on 54 reviews

Overview

### What company size and specific industries is ON!Track built for?

ON!Track is designed for construction and industrial companies of any size that need real-time visibility and control over tools, equipment, and compliance across jobsites, warehouses, and vehicles.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of ON!Track?

ON!Track includes core asset tracking and equipment management features such as barcode scanning, check-in/check-out, location tracking, and asset transfers. It also offers mobile access for field updates, inventory and consumables tracking, maintenance and certification records, and reporting dashboards for visibility across tools, job sites, and assigned users.

Answer based on 32 reviews

Overview

### Is ON!Track good for asset management?

ON!Track helps companies organize assets, consumables, and inventory in one place with location tracking, transfers, cost records, and usage visibility. Many construction and operations teams find it improves control and accountability, though some users report cumbersome transfers, limits on editing certain records, internet dependence, and concerns about tag durability and cost.

Answer based on 15 reviews

Overview

### How does ON!Track help with equipment management?

ON!Track helps teams manage equipment by showing location, assignment, maintenance history, service dates, and inspection records in one system. Field crews, operators, and office staff value easier transfers, better accountability, and access from mobile devices, though some teams note data depends on users recording moves consistently and occasionally want more detail.

Answer based on 14 reviews

Getting Started and Support

### What training and onboarding options does ON!Track offer?

ON!Track provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced use and later review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does ON!Track offer?

ON!Track provides Email/Help Desk, Phone Support, and Chat. Users describe support as accessible and helpful, with help desk staff resolving early setup issues. Some also note that implementation can be difficult without dedicated staff, which makes guided support important during rollout.

Answer based on 5 reviews

Features and Usability

### How well does ON!Track handle tool and asset tracking?

ON!Track gives teams clear visibility into where tools, equipment, and consumables are across jobsites and warehouses. Construction crews, field teams, and managers value the easier transfers, accountability, and maintenance tracking, though some users mention search can be harder without an item number and tag costs can be a concern.

Answer based on 32 reviews

Features and Usability

### What features does ON!Track offer for field teams?

ON!Track offers web and mobile access, barcode or scanner support, asset details, jobsite transfers, and customizable fields for daily equipment management. Many field teams find the system easy to learn and flexible, though some users want clearer dashboards, better Excel exports, stronger notifications, and a more polished mobile experience.

Answer based on 17 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Asset Tracking

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Check-in/Check-out

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track the status of assets and whether they're checked in or out

Inventory Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Calibration Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule the calibration of instrumentation and maintenance requirements

Equipment Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track the location of specific equipment at all times

Inventory Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

ON!Track 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Collection of all assets in the system

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Schedule the calibration of instrumentation and maintenance requirements

Track the status of assets and whether they're checked in or out

Track and manage adherence to policies for any service, product, process, or supplier

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (54)

4.1

Based on 54 reviews

## Pricing

Value for money

3.9 (52)

Basic

$1.00

Per Month

Value for money

3.9 (52)

3.9

Based on 52 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (53)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (53)

4.6

Based on 53 reviews

## User reviews

Overall rating

4.4

Based on 54 reviews

Filter by rating

5(29)

4(19)

3(4)

2(2)

1(0)

Mentioned topic

Sorted by most recent

MV

matthew V.

Carpenter foreman supervisor

Construction

### "Reimar forming - hilti on track since 2029"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

November 6, 2024

Been using system since 2019 if not earlier. Super easy based on my end with company of over 300 people 25 job sites and thousands of itemized tools. We are able to verify tools presence and tracking also with gps if required all with app.

Pros

Easy, scan items or locate on proximity with cell phone. Great for use on multiple sites with hundreds of tools and can also tag other brands

Cons

So for no complaints , sometimes wish we could have photo associated with item and also use as a dispatch order form. This would clarify items or tools required and have reference for sender and receiver to be accurate as to needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IH

Ian H.

Operations

Construction

### "ON!Track Tool & Inventory Tracking - Excellent Transparency for Construction, Room for Refinement"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2023

Most of the reviews here are quite old and a number of the complaints have been addressed. Some, such as the mobile app are improved but still need work. So far, we've yet to fully experience the benefits of the system, but that is due to slow adoption of our internal process changes.

Pros

Centralized tracking for tools, assets, consumables, and inventory. Support is easily accessible and helpful. Repair entry and tracking very easy for Hilti products. When paired with the Fleet tool leasing, is a very powerful resource.

Cons

Expensive upfront implementation costs. Mobile app is buggy and needs layout improvements. Tracking hardware deployment can be tricky on certain assets by their nature, and Bluetooth tags can be easily removed (also pricey).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Tim B.

Project Engineer

Construction

### "Keep track of your tools!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 30, 2019

I really like the software and think it would function very well. For it to function well, everyone has to use it that is on the system. The software works best when all the information is put into they system.

Pros

It is and app / software that help us keep track of where tools are at. By knowing where tools are at we are able to move tools from jobsite to jobsite if a certain tool is needed at one rather than calling all around and finding who has it. Also, tracking tools make workers more honest about where the company issued tools are at.

Cons

The app on the phone has not always been the most user friendly. Overtime Hilti has been working to improve it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Derek C.

Project Estimator/Manager

Construction

### "Keep looking - ASAP Systems is lightyears beyond Hilti"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

July 24, 2019

None at all. If anything, it has created more issues.

Pros

I have the ability to print labels for what is needed.

Cons

Oh, where do I begin? Let's start with the fact that the app for your phone is easier to use than the app on the PC, but not by much. Tracking, deleting, transferring, et cetera all become a cumbersome process that we have actually timed. Do you want to transfer/delete assets from an individual to another? Good luck, even the Hilti person that helped out a little bit was not any faster than we were....6 assets an hour, and we have thousands. It is way too expensive for what it offers, and there are tons of other programs out there that do far more, far better, and with less cost! Do not waste your time and money on this product because you are literally buying a name that's been stamped on the side of a polished turd. This is a program that was not thought through fully, and if you speak to the right people within Hilti, they will even admit that it was not ready to be released when it was!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 26, 2019

Hello Derek, We appreciate your feedback as it helps us understand what functions and capabilities are important to our users and what enhancement should be included in future software releases. We are unable to locate you in our database and would like the opportunity to understand your concerns in more detail and improve your experience. Please contact us at 1-866-897-4578 or hnaontrack@hilti.com.

EG

Esther G.

Office Coordinator

Construction

### "Great Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2019

Pros

The customer support is amazing! The phone literally rings one time and you have a real person!

Cons

Nothing. It's been a smooth transition so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Celtic Manager - IKEA

Construction

### "Ontrack does exactly what we want it to, with lots of room to expand"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2018

Pros

Combination of tracking and asset charge model helps us achieve out company initiatives. Ease of use, and ability to expand

Cons

would like to see an asset tab in the mobile app, so I can see our entire inventory in one place not just by specific location or asset

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2018

Hello, We appreciate you taking the time to share your feedback. The full asset list is available through the web application. We are always looking for ways to improve the mobile app experience and will forward this feedback to our developers.. It is great to hear we are able to help your company execute your strategic initiatives. Thank you for the opportunity to work with you

AH

Amber H.

Office Manager

Construction

### "Functional but not Streamlined"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

July 12, 2018

Data management for our tools, the interface to add things in the office and track in the field works well.

Pros

Like the levels of data that can be filtered through and added. Not only can you track employees, but you can track vehicles, job sites, and the set up process is really customized.

Cons

Hilti's customer service is not great, and there are redundancies and bugs within the OnTrack system that make it time consuming and a bit of a hassle to work around

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Civil/Structural Engineer

Civil Engineering

### "Helps to record, register, and manage all of my equipment."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 9, 2018

Every piece of available equipment is able to be recorded, registered, and efficiently managed.

Pros

Equipment is easy to find and easy to manage using this software. I am able to keep track of certificates and all of my maintenance dates.

Cons

Sometimes the equipment that I am using does not show up in the database or is unavailable. There could be more data available for users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2018

Hello ¿ Thank you for taking the time to write a review. One of the benefits of Hilti ON!Track Asset Management is that it can track Hilti products (tools, accessories, bits, blades, etc.) and non- Hilti tools. There are also many features outside of the tool/equipment tracking that many of our smaller customers utilize. We would very much like to speak with you to better understand how we can continue to support you. Please reach out to us by phone at 1-866-879-4578 or by email at hnaontrack@hilti.com, so we can help make sure you are getting the most out of the system. Thank you for your business.

JK

Jackson K.

Shop Manager

Construction

### "I think this could be an excellent system with a few developments. "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 23, 2018

We have found out which employees kept swapping equipment once we got this in place. However unless the operators actually report or use the app when they swap equipment the system needs to get manually adjusted when items get swapped. The barcodes stay on surprisingly well for what they go thru which is a plus.

Pros

the app is very easy to use. Still haven't figured out how to add locations in the app, or add asset categories, but overall it serves its purpose

Cons

scanning capability with the handheld scanner has not worked for our needs. It picks up 4 or 5 different codes in the consumables binder that was provided, and it doesn't seem to scan thru plastic tool cases. our trucks have lots of equipment in them and in order to pick up the tool on the scanner they have to be outside of their cases and within about a 1ft distance from the scanner. I think that for what the app provides the monthly charge is way to expensive. Its a pretty basic app that could compare to other scanning apps that are free or only a dollar to download.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2018

Hello Jackson, Thank you for your feedback. One of our team members in your area will reach out to provide app and web-based training related to adding locations and asset categories. Our technical support team is available (Monday-Friday, 7am-6pm CST) whenever you have issues and need immediate support (hnaontrack@hilti.com / 1-866-879-4578). Based on your comments, our new Bluetooth tags and added benefits may be of interest to you. We will be in touch on this topic as well. Thank you for your feedback and your business.

AN

Anonymous User

Contractor

Entertainment

### "Great system, user friendly, implementation of the system is seamless. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2018

Pros

Easiest system out there to work with. App is very easy to use, now they have implemented bluetooth tags, that seems to be the cheapest option in the current market.

Cons

So far i have no issues. i would like to see them to come up with gps tracking system, but i can imagine how expensive this must be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 9, 2018

Thank you for submitting a review. We appreciate your business and the opportunity to work with you

[View all Reviews](https://www.capterra.com/p/163550/ON-Track-Asset-Management/reviews/)

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