--- title: "Sawyer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sawyer Software - reviews, pricing plans, popular comparisons to other Class Registration products and more." source_url: "https://www.capterra.com/p/163567/Sawyer/" page_type: "product" language: "en" --- # Sawyer Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sawyer ## What is Sawyer? Sawyer is an all-in-one software that allows educators to build custom class schedules and easily manage online registration, payment processing, parent communications and more. Our dedicated and top-rated support team provides training videos, hosted webinars, and business resources for educational leaders to bring our community together. Our software is flexibly priced to suit your business and requires no long term contracts. ## What is Sawyer used for? [Class Registration](https://www.capterra.com/class-registration-software/)[Camp Management](https://www.capterra.com/camp-management-software/)[Registration](https://www.capterra.com/registration-software/) Recognitions Shortlist Overall rating Based on 319 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Pros & cons Responsive and helpful support team Streamlined daily operations platform Frequent unresolved technical glitches Starting price $129 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Daycare / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.5 +− Features4.1 Value for Money4.4 Ease of Use4.2 Customer Service4.6 Rating Breakdown 4.5 Features4.1 Value for Money4.4 Ease of Use4.2 Customer Service4.6 ## Sawyer Reviewers Verdict Updated August 2026 AI summary - Sawyer fits small businesses and organizations managing children's classes, camps, or youth programs that need centralized registration and payment tools. - Its main advantage is a user-friendly interface that simplifies class management, scheduling, and registration tasks for staff. - It helps teams save time daily by organizing enrollments, payments, and communications in one accessible system. - Reviewers note pain points like higher pricing, occasional payment delays, fee visibility concerns, and limited attendance tracking options. - Sawyer works well for child-focused class providers seeking easier administration but may not suit those needing advanced financial controls or lower cost. ## Sawyer alternatives Highest Rated [Corsizio](https://www.capterra.com/p/148885/Corsizio/) [4.9 (227)](https://www.capterra.com/p/148885/Corsizio/reviews/) Starting price $0.15 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148885/Corsizio/) [4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/) [4.6 (748)](https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/93349/Jackrabbit-Dance/) [iClassPro](https://www.capterra.com/p/127097/iClassPro/) [4.5 (477)](https://www.capterra.com/p/127097/iClassPro/reviews/) Starting price $139.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127097/iClassPro/) [View all alternatives](https://www.capterra.com/p/163567/Sawyer/alternatives/) ## FAQs about Sawyer Overview ### What problems does Sawyer solve? Sawyer solves manual, fragmented registration and class management by putting scheduling, enrollments, attendance, billing, waitlists, and family records in one system. It reduces spreadsheet chaos, unpaid registrations, duplicate data entry, and parent signup friction. Small businesses, camps, studios, youth program directors, and admin staff benefit most. Answer based on 200 reviews Overview ### Which roles and teams benefit most from Sawyer? Sawyer is most used by owners, founders, directors, and executive leaders running classes, camps, and child-focused programs. Teachers and program coordinators benefit from managing enrollment, schedules, attendance, and parent communication, while office managers and operations teams use it to streamline registration, payments, and day-to-day administrative workflows. Answer based on 318 reviews Overview ### What company size and industries is Sawyer built for? Sawyer is designed for children's class providers and serves small businesses first, with 98% of reviewers from that segment. It is used most in Arts and Crafts at 27% and Education Management at 26%, with additional use in Performing Arts at 6% for family and children-focused classes, camps, and after-school programs. Answer based on 318 reviews Features and Usability ### What are the key features of Sawyer? Sawyer offers core features for class management and registration, including online booking, parent registration, attendance tracking, and wait lists. Differentiating features include class discounts, payment plans, website widgets for embedded signup, and multi-location scheduling. Reviewers also frequently mention integrations, customer records, and automated payment reminders. Answer based on 127 reviews Pricing ### How much does it cost and what fees or limitations are included? Sawyer starts at $129/month for the Launch plan, with the Grow plan at 199/month, and a free trial is available. Reviews are mixed: some call pricing affordable and like monthly pricing, no upfront cost, and reasonable fees, while others say it feels expensive for small businesses and mention transaction fees. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Sawyer integrate with? Sawyer integrates with Mailchimp, Squarespace, Stripe, and Kajabi in reviewer-confirmed workflows, especially for email marketing, websites, payments, and online courses. It also connects to Constant Contact, QuickBooks, Slack, and WordPress. Official catalog listings show Sawyer supports 12 third-party tools, with Zapier extending connection options further. Answer based on 58 reviews Getting Started and Support ### How easy is it to onboard and train a team on Sawyer? Sawyer offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Most staff and nontechnical users get started quickly with the straightforward interface, while admins setting up classes, forms, and reports often need more time. Reviewers describe support resources as helpful, with fast email responses. Answer based on 11 reviews Getting Started and Support ### What customer support options does Sawyer offer, and how do users rate the experience? Sawyer offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and strong during onboarding, setup, and training, with many reporting same-day or next-day replies. Some users mention slower follow-up on complex issues, automated chat frustrations, and difficulty reaching a live person quickly. Answer based on 127 reviews Class management ### How well does Sawyer handle class management? Sawyer handles class setup, rosters, attendance, transfers, and parent communication well for many class-based businesses. Small studios, schools, and enrichment programs like saved class details and easy schedule duplication, though some teams find editing, customization, group splitting, changing terminology, and nonstandard scheduling more cumbersome than expected. Answer based on 96 reviews ## Who uses Sawyer? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive and helpful support team 92% positive reviews out of 112 Most reviewers indicate customer support is quick, attentive, and provides valuable assistance during onboarding and ongoing use. Frequent unresolved technical glitches 91% negative reviews out of 23 Most users report recurring bugs, glitches, and system errors disrupt workflows and often remain unaddressed. Emiko C. Owner and Educator, 1 employee. "Widget is very glitchy on phones and freezes while scrolling." Streamlined daily operations platform 93% positive reviews out of 46 Most users report ease of use simplifies daily tasks, centralizes processes, and reduces operational complexity. Straightforward initial setup process 86% positive reviews out of 28 Most reviewers find setup easy, with accessible guidance and minimal technical expertise required to get started. ## Features AI summary Based on 791 Class Registration reviews Capterra data shows that buyers of class registration software rank the following features as their top priorities: - **Online Registration** (**74%** of reviewers rated this feature as critical) - **Electronic Payments** (**65%**) - **Registration Management** (**64%**) Sawyer supports all three features that reviewers rate most highly: Online Registration, Electronic Payments, and Registration Management. Together, these capabilities help businesses accept sign-ups online, process payments efficiently, and keep registrations organized, allowing teams to manage classes with less manual work and provide a smoother experience for customers. Online Registration 4.5 (80) 67.50% of 80 reviewers that rated this feature as important or highly important Sawyer offers a streamlined online registration process, letting parents register quickly from any device and helping you track enrollments easily. Users think it saves hours of work, increases enrollment, and provides a smooth, accessible experience for families. Electronic Payments 4.5 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Registration Management 4.5 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Enrollment Confirmation 4.5 (55) 58.18% of 55 reviewers that rated this feature as important or highly important Confirmation of the enrollment of a student in a course, class, activity, or program Billing & Invoicing 4.0 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Payment Processing 4.5 (68) 60.29% of 68 reviewers that rated this feature as important or highly important With this capability, you can easily collect payments, offer flexible options like monthly or one-time charges, and track funds efficiently. Reviewers appreciate the time savings, fast deposits, and simple experience for both administrators and clients. Sawyer 94 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in LMS: LMS functionality built-in for content delivery - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices - Course Management: Create, organize, and assign courses to users - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Classroom: The software is designed for classrooms - For Dance Studios: Designed for dance studios - For Labs: The software can be customized to be used in individual labs for different subjects - For Summer Camps: The software is designed for summer camps - Forms Management: Store, manage and track all forms in a centralized location - Group Registration: Register a group/batch of attendees - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Independent/Private: Software designed for private/independent schools - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - K-12: Software designed for kindergarten through 12th grade schools - Learning Management: Organize and track educational activities - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Calendar: Online calendar of upcoming events/activities viewable to members and visitors - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Online Registration: Sawyer offers a streamlined online registration process, letting parents register quickly from any device and helping you track enrollments easily. Users think it saves hours of work, increases enrollment, and provides a smooth, accessible experience for families. - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Payment Processing: With this capability, you can easily collect payments, offer flexible options like monthly or one-time charges, and track funds efficiently. Reviewers appreciate the time savings, fast deposits, and simple experience for both administrators and clients. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.1 (319) 4.1 Based on 319 reviews ## Pricing Value for money 4.4 (282) Free Trial [View pricing plan details](https://www.capterra.com/p/163567/Sawyer/pricing/) Launch $129.00 Other,Per Month It includes: - Attendance Tracking - Messaging - All future Standard Add-ons - Payment processing - Class Scheduling - ACH Payments - Gift cards - Discounts - Payouts - Basic Reporting Grow $199.00 Other,Per Month It includes: - Automated Billing - Memberships - Advanced Pricing Options - Advanced Reporting - Instant Daily Payouts With Stripe® - Review Collection - Waitlists - Free Trial - Custom Add-Ons Scale $399.00 Other,Per Month Enterprise Custom Quote Available It includes: - Advanced Scheduling - Advanced Tracking - User Roles and Permissions - Store Credits - Custom Payment Options - Google Analytics Integration - Custom Reporting - Dedicated account manager - Zapier integration - Franchise Launch Support Value for money 4.4 (282) 4.4 Based on 282 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (291) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (291) 4.6 Based on 291 reviews ## User reviews Overall rating 4.5 Based on 319 reviews Filter by rating 5(209) 4(81) 3(18) 2(3) 1(8) Mentioned topic Sorted by most recent CF Caden F. Director - Designer Music ### "An ideal platform to streamline the administration of our music activities" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2026 Pros I discovered a highly accessible tool that simplifies music class and workshop scheduling for me. The solution allows me to offer a quick online booking experience to families and ensures automated monthly payment tracking for me. Cons I sometimes regret the lack of customization when exporting accounting data. Additionally, I occasionally wait a bit longer than expected for customer support during peak enrollment periods. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Cassandra K. Communications Farming ### "4 years in & still love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 Affordable option for small businesses that are looking for a scheduling and financial tool all in one. Pros The development team is constantly making upgrades to increase the effectiveness of scheduling. Cons Nothing - it is a time-saver and easy to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WH Whitney H. Owner Arts and Crafts ### "A Total Betrayal of Small Businesses" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 18, 2025 ⭐ 1 Star – A Total Betrayal of Small Businesses I trusted Sawyer as a registration and billing platform for my business—what I did not expect was for them to use my client list to promote my competitors. Without my consent, Sawyer sent marketing emails directly to my customers, advertising other art studios that also use their platform. Let that sink in. I worked for years to build relationships with my clients, only for Sawyer to exploit that trust and undermine my business. This is not just a bad business practice—it’s an outright betrayal of the small businesses that keep their platform running. If you’re a business owner considering Sawyer, ask yourself this: ❌ Do you want your customers being marketed to by other studios? ❌ Do you want to build your business, only for Sawyer to redirect your clients elsewhere? ❌ Do you trust a company that treats your customer list like a free-for-all marketing database? Sawyer isn’t a neutral registration platform—they’re actively working against the businesses they claim to serve. If you value client trust, business integrity, and keeping control over your own customer relationships, look elsewhere. I know I will. Pros Excellent reporting and query capabilities Cons A Total Betrayal of Small Businesses- unethical and predatory Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2025 Hi Whitney, I'm sorry to hear that you've had a negative experience with Sawyer. I know we were able to connect and are working together to making this right. Upon creating an account with Sawyer, customers are given an option to opt-in to receiving marketing and communications from your business as well as from Sawyer. Customers can of course opt-out of communication at any time from any of our marketing or promotional emails by clicking unsubscribe on any email they receive. Here is our help center article explaining more: https://help.hisawyer.com/hc/en-us/articles/1500008819322 We appreciate you taking the time to share your experience and feedback with us. We are here to support your needs and hope you continue to find value in working with Sawyer. MR Marleny R. Creative Executive Assistant Arts and Crafts ### "User Friendly for Art Studios & Camps " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 17, 2025 I am pretty happy with using Sawyer but wish the fees they took out were less. Pros It’s pretty easy to use. I like that I can easily view my upcoming events in the calendar and quickly add new events and publish updates. Cons There is a slight learning curve with learning how to post classes and use certain features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL TR L. Instructor Education Management ### "Easy tool to use daily " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2024 Very good tool to assist with daily tasks Pros Easy to use for daily tasks and simple setip Cons Nothing, it works as it should, all the buttons and screens display what should be there and no added or unnecessary information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Australia R. Controller Education Management ### "Review from the Controller" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 11, 2024 Very responsive. I love the financial reports and the quick turn around when there is a discrepancy or a request for reimbursement. Pros Easy to navigate. Clear and concise. Accuracy is a must for me. Your reports are always accurate and timely. Cons I am very pleased with Sawyer's services. No complains. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL Theresa L. CPR Instructor Health, Wellness and Fitness ### "Technology at its best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2024 Overall, I like this product. I feel that it was very well thought out to support the users. It saves time which in my case is very important as I have a lot of materials to cover in a very short period of time so anything that helps me in that area is a plus. Pros I absolutely love the ease of using Sawyer. We have a team that inputs the information when students register for camp. That information is very crucial to a successful camp. I like that all I have to do is check my participants in and then check them out each day. I also like that it allows the parents to contact me if necessary and vice versa. Cons I have no complaints to report as I love everything about Sawyer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jay H. School Administrative Manager Performing Arts ### "User friendly and great support, but needs some improvement in select features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 9, 2024 Overall I enjoy Sawyer and might recommend it over other similar platforms, depending on the needs of the organization. There are some key features that could be improved upon still. Support team is friendly, helpful, and very responsive! The additional webinars and resources provided are helpful too. Pros \- Very user friendly on the customer facing side. - The interface on both the customer and admin side is clear and pretty easy to navigate. - I love the ability to copy classes and semesters to more easily duplicate past schedules. - Class widget is convenient, especially with recent updates. Cons \- Appointments can only be made with minors, not adults, and they do not support small group appointments. - Reporting features could be clearer/more accurate, we've had issues with bugs causing inaccurate financial reports. - I wish there was a way to download registration reports for select classes all at once; the semester-wide registration report includes students who already withdrew, and going class by class is tedious and time consuming. - Class attendance can only be viewed for one student at a time instead of seeing full class attendance across multiple instances. Also no option for attendance records for adults? - I dislike that store credit/gift card balance is locked behind a higher subscription tier. This seems like a basic feature that should not be paywalled. - No way to mass edit activity information currently. Switched from [SmartRec](https://www.capterra.com/p/198905/SmartRec/) Too expensive and not particularly user friendly on the customer side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lesly C. Development Coordinator Education Management ### "Good Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 7, 2024 Overall, it’s good, but a system with integrations to other trending applications would be better, though it may come with slightly higher transaction fees. Pros It is flexible in the option of weekly registrations and can be integrated with the teachers' roster. Cons It does not have CRM integrations or more complete profiles for tracking students or families. Additionally, orders processed by families must allow for late start in prorating and start date selection. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) centralizing systems.............................. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Sawyer Flexible option for day-by-day enrollment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Stefania C. Founder and Director Education Management ### "Easy and professional" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 7, 2024 Pros easy to use for providers. Helps with finding new customers Cons I would improve the calendar function, is not easy for parents who always ask providers the dates of classes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163567/Sawyer/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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