# Page 2 | Sawyer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Sawyer the right Class Registration solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163567/Sawyer/reviews --- Sawyer 4.5 (318) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Sawyer ## Showing most helpful reviews Showing 26-50 of 318 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CK Cheryl K. owner Entertainment Used the software for: 2+ years ### "Great service" October 29, 2024 5.0 Good! I was one of the early customers and the platform has gotten better over time. Customer service is excellent and we are happy. Pros I like the way it looks and functions. It's super helpful for our small company to be able to centralize all of our customer info, rosters and class listings. Cons It's pretty pricey. I know that I would spend a lot in admin to pay someone to do all of the work that the platform does, though. I do hope that it doesn't get more expensive. We will consider building our own registration system into our website if the price continues to climb. Review Source EC Emiko C. Owner and Educator Arts and Crafts Used the software for: Less than 6 months ### "Reid Street Studio" November 4, 2024 4.0 Overall very positive and I'm glad I found you to work with! A few annoyances but the pros definitely outweigh the cons. Pros Great people to work with to get set up. Clean, easy to use interface on the client end. Fast responses when minor issues popped up. Reasonable price for the ease of mind of having a well-organized booking system. Cons Widget is very glitchy on phones and freezes while scrolling. It would be nice to be able to change Sawyer terms like "semester" to "quarter" or other terms that fit what I'm doing more appropriately. It would be nice to be able to separate and group classes for different customer groups more easily. Review Source YM Yvette M. Director Education Management Used the software for: 2+ years ### "Love Sawyer!" October 30, 2024 5.0 We love Sawyer. There's always room for improvement as things come up with registration but that's a good thing for all businesses. Pros Customer service is great. Most aspects of the portal are easy to use. I also love the fact that they know their clients. Cons It would be nice to have a way for parents to pay through their bank account so they and we are not charged a service fee. For a small business like ours and for our families, every little bit makes a difference. Switched from [iClassPro](https://www.capterra.com/p/127097/iClassPro/) Sawyer was a better fit for our program. the other platform was for gymnastics and didn't offer all the different options that we needed for our classes, summer camps etc. Review Source FH Frankie H. Enrollment Manager Primary/Secondary Education Used the software for: 1-2 years ### "Great customer service!" October 31, 2024 5.0 Sawyer works well for our company needs. There are many features that are offered that we are not using because they are not applicable to our business. I have personally been working with this product for about 2 years and I think it is great. Pros It is user friendly and the customer support is great. Cons I haven't experienced any cons so far. We do not use all the features. Review Source SC Stefania C. Founder and Director Education Management Used the software for: 1-2 years ### "Easy and professional" November 7, 2024 5.0 Pros easy to use for providers. Helps with finding new customers Cons I would improve the calendar function, is not easy for parents who always ask providers the dates of classes. Review Source RF Raiana F. Program Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Sawyer Review November 2024" November 4, 2024 4.0 Pros The reporting tools we have access to and how we are able to break down different information we look at monthly. Cons When creating a new class it is difficult to go back in and edit required information and make changes in general. Review Source MD Magdala D. Afterschool Program Education Management Used the software for: Less than 6 months ### "Disappointing Experience with Sawyer – Not Recommended" September 4, 2024 1.0 Disappointing Experience with Sawyer – Not Recommended We were initially excited about Sawyer because it promised that everything we needed could be done easily. Unfortunately, once we started using it, we found that many of the promises were not fulfilled. One of the biggest frustrations was the inability to change a date on an activity without deleting all enrollments, changing the date, and then re-entering the enrollments manually. This process is incredibly time-consuming and unnecessary. Another major issue was the transfer to our bank account, which took almost a month to show up. This delay is unacceptable, especially when managing finances. Setting up discounts was another nightmare. The software doesn't allow the use of decimals, which forced us to lose a few dollars just to match the rates on our flyers. This is a basic feature that should work flawlessly. Finally, the rosters are terrible. They are overly complicated and don't make sense at all. We encountered many more issues that only added to our frustration. Overall, I do not recommend Sawyer to anyone. It has too many flaws that make it difficult to use and manage effectively. Cons Review Source Response from DaySmart Software September 19, 2024 Hi Magdala, I'm sorry to hear that you've had a less than stellar experience using our software. We value the feedback and would love an opportunity to make this right. I know that you've been in touch with Mollie, our Head of Customer Support to address some of the issues you were experiencing. We do offer daily bank transfers instead of the default of weekly which you originally had and additional flexibility when adjusting activity enrollment dates that we can go through together in more depth. Looking forward to turning this experience into a win. Kind regards, Dana Browne VP of Provider Experience DO Donna O. Owner Performing Arts Used the software for: Less than 6 months ### "Fantastic program " October 29, 2024 5.0 Fantastic program and saved so many hours for me in my business Pros It is so easy to use and I appreciate all the helpi hot yo set it up Cons Nothing at all. I have been in business 39 years and wish I had done this years ago Switched from [A7Pro](https://www.capterra.com/p/130481/A7Pro/) Needed something easier and less work for me Review Source RB Rachel B. CEO Entertainment Used the software for: 6-12 months ### "Massive Issue" August 6, 2024 1.0 Pros We currently use Sawyer but are reconsidering our options given a massive issue. Cons We are a membership-based studio, and Sawyer allowed multiple members to continue renewing their memberships for MONTHS without flagging that their card on file could not be charged. It doesn't appear that Sawyer notified the members either. We only discovered this issue when we did an audit to see why we were missing funds. Now we have to have difficult calls with multiple members and attempt to collect back-owed membership fees going back months. Sawyer should notify a business and member IMMEDIATELY if a charge on a card doesn't go through. This is ridiculous. Alternatives considered [LilYPad](https://www.capterra.com/p/132655/LilYPad/) Reason for choosing Sawyer We preferred it to Lilypad for a few reasons, namely UX Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) More personalized to Children's classes / events Review Source Response from DaySmart Software August 7, 2024 Hi Rachel, Thank you for taking the time to share your feedback with us. Our membership and payment system does automatically alert the customer when automatic payments are failing and attempts to retry payment to make it easy for business owners to recover any failed amounts. We also show any past due payments in your account and in financial reporting. We'd love to speak with you to further understand the situation and make things right. Please email our support team at support@hisawyer.com so we can properly assist and resolve any problems you may be experiencing. We look forward to speaking with you! The Sawyer Support Team MF Molly F. Owner Arts and Crafts Used the software for: 6-12 months ### "Sawyer is a must for art studio owners" April 11, 2024 5.0 Sawyer has been great from my onboarding experience to customer service support and the ease of use of the platform. I use it daily and appreciate how easy it is for parents to use to register their children for my classes. Pros I love that I can add and change my classes and transfer students easily. I also like that I can get paid within 24 hours of my clients purchasing my classes. Cons I wish I could also add adult classes to my options as well. I also would like to have an invoice option. Review Source CS Corey S. Co-Owner Sports Used the software for: Less than 6 months ### "Sawyer is an AWESOME Rgistration System" January 27, 2022 5.0 Sawyer has been overall fantastic. They have an awesome support team. The product is fantastic. I am very happy with Sawyer, and highly recommend it. Pros We love using Sawyer! It is easy to set up our programs and registration for our programs. Parents love the UI and it is optimized for mobile, making it very user friendly and easy to register their children for our programs from their phones. We love that our coaches can easily check rosters from their mobile phones and are able to track attendance. Great product. Excellent support. Highly recommend! Cons I wish that Waitlisted participants would automatically get notified when a space opens up for a program, so that they could easily transfer from Waitlist to Enrolled and become Registered. I wish that we could automate a welcome email to participants after they register for one of our programs. Reason for choosing Sawyer Sawyer had all the critical features we needed and it is a very user friendly product both back-end and front-end customer facing. Review Source MJ Melissa J. Visual Arts Teacher Arts and Crafts Used the software for: 2+ years ### "Excellent online registration/payment system for your business. " October 5, 2022 5.0 I have had a very good experience with Sawyer. Set up was easy. I had a Sawyer representative call me on the phone and walk me through installing the software on my website. Pros I like that it makes my business look professional. I have a lot more students in my classes since using Sawyer and I feel the look of the registration page is a big part of that. My parents have the confidence to register because I look organized. The payment processing is another feature that has helped me save time and awkward asking for payment from my parents. It is set up online an I don't have to worry about non-payment. Its amazing! Cons I wish it didn't cost quite as much. I am a very small art studio with only 60 students for the whole semester. I find the cost is worth it since I have more students than I did without it. Reason for choosing Sawyer They had all the features I was looking for in a product. Review Source LS Lia S. owner Arts and Crafts Used the software for: 2+ years ### "Easy way to manage class and camp registrations " September 27, 2022 5.0 My favorite thing about Sawyer is that I trust that all my registration information is accurate and in one place. It's been incredibly helpful in running my business. In my years using this software, I've also seen how Sawyer is always changing and improving to meet the needs of clients. It has improved my experience and what I can offer my customers. Pros I like the clean look of this software, and that it is easy to add, change and adjust information on my end. The dashboard helps me see all my upcoming programming and stay in communication with registered participants. It makes billing very easy, offering flexibility for participants and automatic payments so I don't need to spend time tracking this each month or sending reminders. I like the waitlist option. Cons The cons are small things - I wish you could edit the coupon codes because I can never get them right the first time. I wish there was a printable check in/check out list as a roster setting that could fit onto one page. I would probably use a mobile app to check class registration, or be able to have different teachers use a mobile sign-in process for classes. But these are small compared to all the benefits. Reason for choosing Sawyer It had features that better matched my needs and that made processing, billing, communicating and accounting easier. Switched from [Amelia](https://www.capterra.com/p/200413/Amelia/) I needed more features, and a better interface. Review Source VD Virginia D. Director Education Management Used the software for: Less than 6 months ### "Our huge school uses Sawyer" September 16, 2022 3.0 I am pleased. The customer support has been good. Especially \[SENSITIVE CONTENT\] Pros What I like most is the teachers can access all of the students enrolled in their classes, their information in emergency contacts. I like that parents can most of the time figure out how to register online pretty easily. Cons We had several students want to add or delete days, or change their days attending the preschool. When we made changes, it really messed up the child’s attendance days. It registered them for days they were not coming and vice versa. We have a ticket in to Sawyer for this. It is a bug that has been popping up for the last six months while we’ve been integrating this into our program. Reason for choosing Sawyer Did more of what we needed, better features Review Source LA Liz A. Director Music Used the software for: 2+ years ### "Professional and Productive" September 26, 2022 4.0 Excellent! I believe Sawyer sets myself apart from other children's programing in my area, gives a very professional appearance to my customer base and allows me to save a great deal of administrative time. Pros The Sawyer system is easy and intuitive for my families as well as for myself as a center director. Easy registration as made a big impact on my ability to bring new families into my program, as well as keep my current customers re-enrolling every new semester. I have been using this exclusively for years, and I've absolutely loved the improvements Sawyer has made. They are open and responsive to their providers, and the customer service is top notch. Cons I would absolutely love to see the Sawyer Marketplace grow within my local area, in the suburbs of Houston, TX. I believe it would be an excellent resource for parents in our massive metropolitan area, and would be a more effective tool in promoting new business for my program. The membership function is excellent, however I personally haven't figured out to make it work for my program. I would also love to have more creative and expansive email options- such as tags and targeting marketing email features. Also, a way to easily generate a birthday report for children. Alternatives considered [Main Street Sites](https://www.capterra.com/p/123079/MainStreetSites/) Reason for choosing Sawyer The ease of use, design, and general efficiency of Sawyer. The majority of other center directors in my business (Music Together) use Main Street Sites, and I feel like Sawyer has much more to offer and is more attractive to modern parents. Review Source CK Cassandra K. Communications Farming Used the software for: 2+ years ### "4 years in & still love it!" April 15, 2025 5.0 Affordable option for small businesses that are looking for a scheduling and financial tool all in one. Pros The development team is constantly making upgrades to increase the effectiveness of scheduling. Cons Nothing - it is a time-saver and easy to navigate. Review Source EM Elizabeth M. Director Education Management Used the software for: 1-2 years ### "Very poor and confusing reporting system!" July 19, 2022 1.0 Exhaustingly Bad! It has made my administrative work FAR MUCH MORE DIFFICULT than doing them myself. If you client body is small like 20-40s , Sawyers is fine. If you are like us with hundreds.. I HIGHLY recommend you to look elsewhere.. I have switched to Amilia, a far more robust software. I was 15+ system level developer, and my partner was a Microsoft SQL expert. Looking at Sawyers report service, we both must regret to say.. it is far from prime time. It is ok for a shop with 30 some students. Not for us. We have over 200 students (still considered being pretty small). Pros calendar review for daily activities. This is very helpful for ONLY daily operation - like the front desk staff to do quick look up.. But, by far not for the administrator, me. Cons Report becomes unusable when students sign up for multiple classes! It puts ALL dates into a single cell in the report, in various order. Asked support to look at it.. Nothing can be done about that. So, I had to go through EVERY student who has signed up for more than one week to figure out. Reports with mismatched headers. e.g. DOB as the header, but it is actually something else like email address. Half of them are mismatched! To say unacceptable is an understatement. I was told it was some customization issue??? No form of customization should render such a fundamental error. This clearly indicates very sub-par software. No proper auditing. .. cannot explain why a balance showed discrepancy.. the only reason I got was " someone must have changed it." The administrator again simply insisted that made assumption it was us, or the client making the changes. No auditing info for accountability! An unacceptable excuse! This tells me this is ot an adequately built software. I would be ok with it if the administrator did recorgnize the error and committed future improvement! But they seemed to be content placing the blame on us, or the mysterious someone!!! Missing one of the most fundamental reporting features: Cannot generate a report of scheduled classes unless at least one student is already registered? But, I have to manually check one by one! It would be ok if you have 10-20 classes, not 40+ like us. Review Source Response from DaySmart Software July 20, 2022 Hi Elizabeth, We're sorry that Sawyer wasn't able to meet your reporting needs. We work with organizations of all sizes to power their registration including franchises, non-profits, and schools in addition to smaller businesses. We continue to evolve our products because of critical feedback like this and thank you for taking the time to share it with us. We loved getting the opportunity to work with Storming Robots and wish you all the best in your future success. JC Jessica C. Admin and Registrar Education Management Used the software for: 6-12 months ### "Sawyer Review " July 18, 2019 5.0 We are solving are registration process by using Sawyer. Originally, we were using about 6 different spreadsheets that were all complicated on their own level. Because of this, the registration process became very lengthy because parents couldn't register on their own but instead, they had to register with me, an individual, and would have to wait for a process to be completed in order to move forward with registration. This became extremely difficult because one individual registering over 500+ students is not an easy task. Pros I like how easy it is to manage and use. Our clients seem to enjoy it as well since it allows them a lot of accessibility and privacy especially when registering. I also appreciate all of the options that we can do for creating camps and classes. Overall, there are a lot of options that we can do for our programs now that we have Sawyer. Cons Because of how easy the program is to use, there are some options that we would appreciate having but do not have yet. For one, it would be nice to have the ability to send out receipts to clients on the financials page if we were to increase their balance or charge them through there. It would also be nice to have a notes section on the financials page so that our accountant and I don't have to look through all of our emails to find information regarding a client but instead have it readily available. Another thing, we would appreciate is if the financials alone had the ability to sort the clients by payment method and etc. And if we move to another page and press the back button, it would be nice to not have to restart but instead just have it still remaining on the clients that we searched for. Alternatives considered [Camp Network](https://www.capterra.com/p/147845/Camp-Network/) Reason for choosing Sawyer Sawyer was the most appealing to look at in terms of the actual software. It looked the most user friendly and this was a big plus for our parents because they ask a lot of questions. Once we switched over to Sawyer, out of 150+ parents, we only received emails on how to sign up for sawyer from about 5 to be honest. The system is so easy and understandable that parents were able to get it on their own with little to no difficulty. This made it easier on our end because we were able to focus all of our attention on registration maintenance and other projects. Review Source MK Marie K. Owner Arts and Crafts Used the software for: 6-12 months ### "Excellent software for setting up classes and registration " February 8, 2022 5.0 Excellent. I am very appreciative of the software. Pros I started a new business this school year, and I am very pleased with the ease of use and tools available to me through the Sawyer system. It has been remarkable! Cons The hardest part is not having quick access to a live person when I am having an issue that is not on your training rubric. When money is involved, the anxiety gets high. So, having customer service people we may actually talk to would be my biggest hope. Or not waiting 24 hours for a response for help. Reason for choosing Sawyer I am part of the CAC children's art classes franchise and they selected Sawyer. I would like to possibly integrate my music studio into the Sawyer system, but the $199 a month is a bit high for what I do with private lessons. So, I may want to talk to \[SENSITIVE CONTENT\] or someone who may help me add my music student payments to Sawyer without Children's Art Classes franchise having access to the money or data for my music studio. (I have 2 business) Review Source VR Verified Reviewer Owner Music Used the software for: 6-12 months ### "so many room to grow and I can bet that Sawyer will get there in no time!" April 26, 2021 2.0 No app. No merging duplicate customers. No phone look up feature. No teachers payroll report. No everyday phone support. Email customer service is confusing. Pros Hello, super cute design grabs everyone's attention. It is one of the best websites which draws customers in their market place. I think the customers love it but not much the administrators. Free trial and discount option helps to attract new customers but some customers keep taking advantage of it by changing emails and creating multiple accounts. Also this website doesn't have duplicate merging feature, phone number look up, teachers payroll report. Also editing schedule is not flexible, if clients sign up in the middle of semester, they shows up for the entire semester which they weren't even registered. I care about this company, that's why I am spending my time to write about this. Appointments, semester, membership reconciling is not recognizing each other. Appointment and membership should have options to charge registration fees like semester. I can't wait for the apps. One day. I know it costs a fortune but it will be the next unavoidable step for sawyer. My school has an app and I know app will put Sawyer to the top! Cons Super cute design. The market place brings customers from all over the state. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Sawyer I am still using one of those. Sawyer is not able to cover all I need. Especially payroll, reconciling the payment, scheduling past appointment etc. Review Source Response from DaySmart Software April 29, 2021 Thank you so much for your feedback! We believe that a customer who shares critical feedback is a customer who cares. We continue to evolve our products because of feedback like this and would love to connect on how we can improve if you're open to it. Let us know if you have time to hop on a call to review! sS susan S. owner Events Services Used the software for: 1-2 years ### "Sawyer is an Amazing Resource - " January 28, 2022 5.0 Sawyer has give us a great base for registering clients for multiple activities that may be repeat or be one off. The fact that it retains family details so that they do. not have to be fully input for each class or camp is amazing. a parent can just update ages etc. we also love the fact that classes can be promoted wider than our local community. Pros if you are in the summer camp, kid business, class business this software makes your life so much easier. Easy to understand set ups and anything you need help with a tech is available to help guide you. Cons we have no complaints on software - honestly we love it and continue to find more ways to utilize it. Reason for choosing Sawyer ease of use, ease of learning curve, great service, facebook group to ask question of other user member. Review Source SH Summer H. Director Primary/Secondary Education Used the software for: 2+ years ### "Couldn't do it without Sawyer" April 9, 2024 5.0 Pros Sawyer makes my business possible. I need a registration software that is easy for me and is easy for busy parents, and that's exactly what Sawyer provides. Cons Sawyer would be even more usable if I could sell tickets through it for events. Also, I'd love to be able to integrate Sawyer with Flodesk. Alternatives considered [6crickets](https://www.capterra.com/p/187217/6crickets/) Reason for choosing Sawyer The other registration software I considered was not user-friendly, especially for families. Review Source LW Laura W. Program Coordinator Primary/Secondary Education Used the software for: 1-2 years ### "Sawyer for nonprofit event and class management" February 1, 2022 5.0 Sawyer was fantastic when we had to quickly switch all our classes online. Pros I like being able to create a calendar of all our upcoming events. Sawyer makes it easy to handle registration, create rosters, assign instructors and processes payments quickly Cons I would like it if Sawyer did more to promote events and activities in market areas. Unlike Eventbrite, Sawyer is not a name recognized by parents searching for classes for their children. In fact, it is difficult to even find Sawyer in a Google search since a clean water company with the same name comes up first. Review Source MF Michele F. Co-Owner & Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "I’ve used Sawyer for years for Kids yoga classes, after school program, and day camps" September 20, 2022 5.0 Pros So easy for the parents to use as well as teachers. We can easily contact a parent if needed by simply pulling up the roster. The kids names are alphabetized by first name which is very helpful for kids coming to class. Cons I like it all, however I would add a check in app that instructors can easily have on their phones. I would also reformat the printable roster so that they can fit on one or two pages instead of 7 to 8 pages. Reason for choosing Sawyer The Sawyer team was very persistent in soliciting me. Once I toured the software I was sold. I did not know scheduling could be that easy. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Neither of those systems have the functionality I needed at the time. We were picking up kids from different schools and neither system could manage not overfilling a bus. Review Source AV Ara V. Founder Education Management Used the software for: 2+ years ### "The software + a community that helps my business grow" April 24, 2021 5.0 Sawyer truly changed how my customers see my business, booking on my website is easy, professional, trustworthy, with a beautiful and sleek design. All my sales, bookings, reports, refunds, and most of my business, in general, run on Sawyer so I'm beyond satisfied with the product. Pros Let's start for the basic: It's a software specifically for booking children's activities, which is my exactly what my business does, so every single feature in Sawyer is just perfect for what we do. I had tried 5 or 6 different software companies and all of them are for other industries (spas, gyms, consulting businesses), so they weren't ideal to use. I love Sawyer has children-activity-specific features such as camps, semesters, drop-ins, sibling discount, caregiver needed in the class, ages for the class, etcetera. Also it supports different locations, gift cards, and most important for us: a widget to add the registration form to your website. Cons Sawyer keeps improving and adding new features, I've run into tech problems when they just launch a new functionality but I consider this normal and I appreciate they keep improving their product. Tech support always replies fast when there have been issues. Reason for choosing Sawyer I had tried 5 or 6 different software companies and all of them are for other industries (spas, gyms, consulting businesses), so they weren't ideal to use. I love Sawyer has children-activity-specific features such as camps, semesters, drop-ins, sibling discount, caregiver needed in the class, ages for the class, etcétera. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.